Page 31 of 32 · complaints 1,501–1,550 of 1,567

2005 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Electrical System
Filed Nov 26, 20056,900 milesGA

WHILE DRIVING 20 MPH ON A STRAIGHT ROAD ON11/21/05 DURING A RAIN STORM THE ABS LIGHT CAME ON, THJEN THE AIR BAG LIGHT CAME ON, THEN THE BRAKE WARNING LIGHT, THEN THE CHECK ENGINE, AND FINALLY ALL THE WARNING LIGHT WERE ON. THEY WOULD NOT GO OFF. THE CAR DID NOT STALL. AFTER SHUTTING THE ENGINE DOWN AND RESTARTING A FEW TIMES ALL WENT OUT EXCEPT THE CHECK ENGINE. IT WENT OUT A DAY LATER. *NM

Engine and Engine Cooling › Engine
Filed Nov 23, 20052,200 milesTX

2005 DODGE DURANGO WITH 5.7 HEMI STALLED AT LOW SPEED ON 5 SEPARATE OCCASIONS SO FAR (6000K MILES). TOOK VEHICLE TO DEALER ALONG WITH DOCUMENTATION FROM NHTSA WEBSITE ABOUT THIS PROBLEM. DEALER DID NOT KNOW ABOUT THE PROBLEM AND WAS UNABLE TO REPLICATE PROBLEM NOR FIND ANY FAULT CODES FOR THE FAILURE. THEY DID RESET ALL ADAPTIVE MEMORY AND MODULES AND REPORTED THE IDLE IS AT A HIGHER SETTING THAN BEFORE. WILL WAIT AND SEE IF THIS TRULY FIXES THE PROBLEM. *JB

Power Train › Automatic Transmission
Filed Nov 23, 20056,000 milesPA

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05V460000 CONCERNING THE AUTOMATIC TRANSMISSION. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Nov 18, 20052,200 milesTX

I HAVE A 2005 DODGE DURANGO WHICH I PURCHASED 9/10/05. IT HAS A LITTLE OVER 2000 MILES ON IT NOW. I WAS TURNING INTO MY PARKING LOT AT WORK, WHEN ALL OF A SUDDEN MY STEERING COLUMN LOCKED UP! I WAS JUST SITTING AT THE CURB TRYING TO PUT IT IN REVERSE, OR CONTINUE GOING FORWARD, AND THE ENGINE WOULD NOT ACKNOWLEDGE ANY GEAR I PUT IT IN TO. I TURNED MY ENGINE OFF, RESTARTED IT AND IT "MAGICALLY" STARTED BACK UP AND WORKED. I IMMEDIATELY PARKED IT AND HAD IT TOWED TO THE NEAREST DEALERSHIP. TO MY DISMAY, THEY STATED THEY'D NEVER HEARD OF SUCH A PROBLEM AND COULDN'T FIGURE OUT WHAT THE PROBLEM WAS. I SUGGESTED REPLACING THE PCM. THEY SAID THEY COULD NOT SINCE IT "APPEARED" TO BE WORKING FINE. I'M VERY CONCERED ABOUT MY FAMILY'S SAFETY DUE TO THIS PROBLEM. I'M SCARED TO EVEN CONTINUE TO DRIVE THIS VEHICLE, BECAUSE WHO KNOWS WHEN IT WILL HAPPEN AGAIN! *NM

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Nov 16, 200510,240 milesWA

2005 DODGE DURANGO HEMI STALLS WHILE TURNING DEALER HAS "FLASHED" THE ECU (UPDATING THE POWERTRAIN CONTROL MODULE PER SERVICE BULLETIN). *NM

Engine and Engine Cooling
Filed Nov 14, 20051,500 milesPA

I HAVE A DODGE DURANGO 2005 WITH A HEMI 5.7L ENGINE. I AM HAVING A PROBLEM WITH IT STALLING WHEN I MAKE A SLOW TURN. IT HAS ONLY 2450 MILES ON IT AND IT HAS STALLED SEVERAL TIMES. WHEN IT STALLS, I LOOSE POWER STEERING AND IT HAS ALMOST CAUSED ME TO BE IN AN ACCIDENT. THIS HAS HAPPENED ABOUT A DOZEN TIMES. *JB

Service Brakes, Hydraulic
Filed Nov 2, 2005IN

DT: THE CONTACT STATED THE BRAKES FAILED AND THE VEHICLE STALLED. WHEN SHE PUT THE VEHICLE INTO REVERSE IT REVVED, BUT DID NOT GO ANYWHERE. THE VEHICLE THEN STALLED WITH NO WARNING LIGHTS. THIS HAPPENED EIGHT TO NINE TIMES. THE BRAKES HAVE FAILED THREE TIMES, ALMOST REAR ENDING A TRUCK. THE BRAKES WILL NOT RESPOND WHEN PRESSED. SHE HAS TO TAKE FOOT AND SLAM IT TO THE FLOOR FOR THE VEHICLE TO STOP. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR BOTH PROBLEMS MULTIPLE TIMES, BUT THEY COULD NOT DUPLICATE EITHER PROBLEM. THEY THOUGHT IT MAY BE A COMPUTER GLITCH. THESE PROBLEMS HAPPENED SEPARATELY. *AK UPDATED 1/4/2006 - *NM

SteeringCrash6 injured2 killed
Filed Nov 2, 200515,000 milesFL

MY FIRM REPRESENTS SEVERAL PASSENGERS AND THE PERSONAL REPRESENTATIVES OF THE ESTATES OF TWO DECEDENT WHO WERE KILLED WHEN A 2005 DODGE DURANGO LOST STEERING CONTROL ON THE FLORIDA TURNPIKE. THE VEHICLE IS A RENTAL VEHICLE FROM DOLLAR RENTAL CAR. IT MAY BE A CASE WHERE THE BOLTS IN THE STEERING WERE MISSING, BUT IS YET TO BE DETERMINED. PLEASE CALL 1-800-801-9399 AND ASK FOR DON HARDEMAN. HE HAS PLACED A "LEGAL HOLD" ON THIS VEHICLE AND HE IS AWARE OF THE LOCATION OF THE VEHICLE. THE VEHICLE NUMBER IS 8136354. PLEASE ASK HIM FOR THE LOCATION OF THE VEHICLE FOR INSPECTION. NHTSA ACTION NUMBER : PE05056. *JB

Steering › Hydraulic Power Assist System
Filed Nov 2, 20055,000 milesMD

DT: THE CONTACT WAS HAVING A PROBLEM WITH THE STEERING SYSTEM. WHILE DRIVING AT HIGHER SPEEDS THE FRONT END VIBRATED. THE SERVICE DEALER INSPECTED THE VEHICLE, BUT COULD NOT DUPLICATE THE PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Oct 26, 200510,655 milesOR

DT: THE CONSUMER STATED THAT THE 2005 DODGE DURANGO STALLED. THIS WAS THE SECOND TIME THAT THE TRUCK STALLED. THE CONSUMER SAID THAT THE ENGINE WAS JUST SHUTTING OFF. THE SPEED THAT THE CONSUMER WAS DRIVING WAS AROUND 15-25 MPH. THE TRUCK HAS BEEN THE REPAIR SHOP, AND THE DEALERSHIP DID NOT KNOW WHAT WAS WRONG WITH THE TRUCK AS OF NOW. THE DEALER CHANGED AND UPDATED THE SOFTWARE. THE CONSUMER DID NOT THINK THAT THE SOFTWARE MADE A DIFFERENCE IN THE PERFORMANCE OF THE TRUCK. DAMILER/CHRYSLER WAS CALLED, AND THEY SUGGESTED THAT THE CONSUMER CONTACT THEIR DEALER. THIS FAILURE SEEMED TO BE INTERMITTENT. THERE HAS BEEN DIAGNOSTIC TESTING ON THE VEHICLE, AND HAVE NOT BEEN ABLE TO TRACE DOWN THE PROBLEM. *AK THE DEALER REPLACED THE MAF SENSOR. *NM

Structure
Filed Oct 23, 2005MA

I HAVE A 2005 DODGE DURANGO. THE WAY THE VEHICLE IS ENGINEERED THERE ARE SERIOUS BLIND SPOTS. THIS IS OBSERVED WHEN THE DRIVE LOOKS TO HIS RIGHT. THE PASSENGER SIDE "B" PILLAR IS IN THEIR DIRECT VIEW. THE WAY THE FRONT COCKPIT IS DESIGNED YOU CAN'T SEE OVERHEAD STREET LIGHTS WHILE STOPPED OR APPROACHING A STOP BAR. THERE ARE ALSO BLIND SPOTS TO THE PASSENGER SIDE AND REAR AND DRIVER'S SIDE REAR OF THE DRIVER. *NM

Air Bags › Frontal › Sensor/Control Module
Filed Oct 18, 20052,500 milesVA

DT: THE AIRBAG LIGHT CONTINUED TO COME ON. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES. THERE HAVE BEEN NO CRASHES. THIS WAS A BRAND NEW VEHICLE. REPAIRS WERE DONE ON THE IGNITION SWITCH AND INSTRUMENT CLUSTER. THIS WAS THOUGHT TO BE RELATED TO THE REASON WHY THE AIR BAG LIGHT CONTINUED TO COME ON. THE AIR BAGS HAD NOT DEPLOYED. THE LIGHT FOR THE PASSENGER'S SIDE AIRBAG AND THE DRIVER'S SIDE CONTINUED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE IS CURRENTLY AT THE DEALER FOR THIS PROBLEM. *AK UPDATED 12/27/05. *JB

Electrical System
Filed Oct 4, 20058,050 milesCA

PURCHASED VEHICLE IN MARCH 2005, AND WITHIN THE FIRST TWO DAYS VEHICLE ENGINE STALLING AT HIGHWAY SPEEDS WHILE ON THE FREEWAY. TOOK VEHICLE TO DEALER, INITIALLY ADVISED TEST DROVE AND UNABLE TO DUPLICATE. TOOK VEHICLE TO DEALER AGAIN AT A LATER DATE, RESET MEMORY. PROBLEM STILL RECURRED, BACK TO DEALER AND DEALER REFLASHED PCM. ADDITIONALLY, TOOK TO DEALER ACCELERATOR ASSEMBLY LOOSE AND BOLT FELL OUT WHILE DRIVING. ACCELERATOR VERY LOOSE, PART NOT AVAILABLE FOR 3 DAYS, CONCERNED THAT MAY BE AN ONGOING SAFETY ISSUE WITH THESE VEHICLES. *NM

Engine and Engine Cooling
Filed Oct 3, 2005520 milesMI

DT: VEHICLE STALLED INTERMITTENTLY AND WITHOUT WARNING WHILE THE CALLER WAS DRIVING. IT HAPPENS MOSTLY AT LOW SPEEDS. THE CALLER SAID THE VEHICLE WILL START BACK UP. DEALER SAID A SOFTWARE CHANGE WAS NEEDED TO THE CONTROL MODULE. THIS WAS PERFORMED AND THE PROBLEM WAS STILL OCCURRING. MANUFACTURER SAID THEY WERE UNAWARE OF ANY PROBLEM LIKE THAT.*AK

Electrical System
Filed Sep 29, 200512,000 miles00

WITHOUT WARNING, VEHICLE STALLED WITH TOTAL LOSS OF ENGINE POWER, STEERING, BRAKES, LIGHTING, ETC... WAS ABLE TO PUT IN PARK AND RE-START VEHICLE. OCCURRED TWICE WITH A 5 WEEK PERIOD; ONCE ON A WARM SUNNY DAY WHILE MAKING 3 POINT TURN AND AGAIN ON RAINY DAY WHILE MAKING A RIGHT TURN. LUCKILY I WAS GOING SLOW ENOUGH THAT I WAS ABLE TO AVOID ONCOMING VEHICLES. THUS FAR THE DEALER HAS NOT BEEN ABLE TO FIND THE CAUSE OF THE PROBLEM. THEY HAVE HOWEVER CLEANED THE THROTTLE BODY AND ADJUSTED THE IDLE. TOMORROW THEY WILL REPLACE AN O RING IN THE TRANSMISSION. I AM CONCERNED THAT ALTHOUGH I HAVE BEEN ABLE TO AVOID A COLLISION SO FAR, I MAY NOT BE SO LUCKY AS TREACHEROUS WINTER DRIVING CONDITIONS APPROACH. NOTE: I HAVE DONE SOME RESEARCH ON VARIOUS INTERNET FORUMS AND IT SEEMS THAT THIS IS A COMMON PROBLEM WITH THE DURANGO AND THE RAM 1500 WITH HEMI ENGINES AND IN ALL CASES THE MECHANICS HAVE BEEN UNABLE TO FIND THE CAUSE. *NM

Electrical System
Filed Sep 26, 20054,000 milesGA

VEHICLE STALLED AT A STOP. NO DASH WARNING LIGHTS ILLUMINATED AT STALL. SECOND TIME THIS HAS HAPPENED. VEHICLE TAKEN TO DEALER FOR SERVICE AFTER FIRST INCIDENT. DEALER STATED THAT THEY CLEARED FAULT CODES AND DROVE FOR FIFTEEN MILES WITH NO PROBLEM FIRST TIME. I AM TAKING BACK TO A DIFFERENT DEALER NOW. *JB

Electrical System › Wiring › Front Underhood
Filed Sep 24, 20055,400 milesWA

MY WIFE WAS DRIVING MY DAUGHTER TO PRE-SCHOOL, AND SHE WAS CROSSING AND TURNING AT AN INTERSECTION. SUDDENLY, WITH NO WARNING, THE ENGINE QUIT, LEAVING HER WITH NO BRAKES AND NO STEERING. LUCKILY, SHE DRIFTED TO THE CURB, BUT IF THE TRAFFIC HAD BEEN HEAVY, SHE AND THE BABY COULD HAVE BEEN BADLY INJURED OR KILLED. I EXPERIENCED THE EXACT SAME PROBLEM ONE DAY LATER. I IMMEDIATELY CALLED MY DEALER, THE DODGE DEALER IN BELLEVUE, WASHINGTON, AND TOLD THEM ABOUT THE PROBLEM. THEY TOLD ME TO BRING IT IN IMMEDIATELY, SINCE THEY SAID THERE HAVE BEEN AT LEAST FIFTY SIMILAR PROBLEMS WITH DODGE HEMI ENGINES. THEY FIXED IT BY FLASHING THE CHIP IN THE COMPUTER. THIS IS A VERY SERIOUS PROBLEM, AND A RECALL NEEDS TO BE ANNOUNCED AS SOON AS POSSIBLE. *NM

Electrical System
Filed Sep 12, 2005OH

VEHICLE STALLS WHEN MAKING A SHARP TURN AT SLOW SPEEDS. THIS HAS HAPPENED ON AT LEAST 4 OCCASIONS USUALLY WHEN TURNING INTO A PARKING SPACE OR MY DRIVEWAY. I BROUGHT THE VEHICLE INTO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE FAILURE AND NO CODES WERE PRESENT FROM THE ONBOARD DIAGNOSTICS. THE DATE SHOWN IS THE MOST RECENT DATE OF THE OCCURRENCE, THE FIRST INCIDENT HAPPENED SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB

Engine and Engine Cooling › Engine
Filed Sep 10, 20054,240 milesGA

WHILE SITTING AT A RED LIGHT ON 9/9/05 MY 2005 DODGE DURANGO WITH 5.7 HEMI ENGINE SHUT ITSELF DOWN. AFTER GETTING IT STARTED AGAIN THE CHECK ENGINE LIGHT REMAINED ON. TOOK TO THE DEALER WHO DID NOT WRITE ON THE SERVICE ORDER THAT THE CAR STALLED AS I TOLD THEM. DEALER FOUND NO PROBLEM, AND GAVE ME A SHEET STATING THAT COMPUTERS SOMETIMES HAVE HICKUPS. WHILE AT THE DEALER, I MET OTHERS WITH SAME PROBLEM ON THE 5.7 HEMI ENGINES. THIS MOTOR APPARENTLY HAS A DEFECT.*JB

Engine and Engine Cooling
Filed Sep 8, 20051,400 milesPA

2005 DODGE DURANGO SLT WITH 5.7 HEMI STALLED FOR NO APPARENT REASON COMING FROM A STOP LIGHT. *NM

Air Bags
Filed Sep 1, 2005350 milesFL

ENGINE STALLS AT FREEWAY/HIGHWAY SPEEDS CAUSING LOSS OF CONTROL - NUMEROUS ELECTRICAL FAILURES - TRANSMISSION - A/C BLOWS BOTH COLD & HOT AIR AT SAME TIME - POWER SWITCHES GETTING HOT TO TOUCH - REPAIRING DEALER HAS BEEN UNABLE TO FIX - EACH TIME IT IS WORKED ON - PROBLEMS MULTIPLY AFTER THEY FLASH/REPROGRAMMED PCM/COMPUTER

Electrical System › Ignition
Filed Aug 31, 2005340 milesTN

VEHICLE WAS IN GEAR AND EITHER SLOWING TO A STOP OR ALREADY STOPPED. THE ENGINE RPM'S DROPPED BELOW 500 AND THEN RECOVERED VERY BRIEFLY (~1 SECOND) BEFORE STALLING. THE ENGINE WAS IDLING VERY ROUGH DURING THE DROP/RECOVERY PHASE BEFORE STALLING. THIS INCIDENT OCCURRED 5 TIMES WITHIN A 1 HOUR PERIOD. *JB

Vehicle Speed Control › Cruise Control
Filed Aug 19, 2005100 milesNV

DT: 2005 DODGE DURANGO. THE DEALERSHIP CASE NUMBER IS: 4607005. WHEN THE CONSUMER SET THE CRUISE CONTROL AND WAS GOING DOWN A HILL, THE VEHICLE WILL GAIN ABOUT 15 MPH AND THE CONSUMER WOULD HAVE TO STEP ON THE BRAKE TO SLOW THE VEHICLE DOWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY SENT THE INFORMATION TO THE MANUFACTURER, THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE AND THE MANUFACTURER SAID THAT IT WAS DESIGNED THAT WAY. SO THEY SAID APPLY THE BRAKES WHEN NECESSARY. THE LOCAL DEALER/CHIEF MECHANIC SAID THAT THIS SHOULD NOT BE LIKE THIS. *JB *SC

Electrical System › Wiring › Interior/Under DashFire
Filed Aug 15, 200516,000 milesCA

DT: THE VEHICLE CAUGHT ON FIRE ON AUGUST 3, 2005. THE INTERIOR DOME LIGHT WAS STUCK, AND THAT WAS THE ONLY INDICATION THERE WAS A PROBLEM. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. , IT ORIGINATED FROM DASHBOARD AROUND STEERING COLUMN. THE DEALERSHIP WAS SUPPOSE TO HAVE SPECIALIST COME OUT, BUT THEY HAVE NOT LOOKED AT IT YET. *AK

Steering
Filed Aug 14, 20059,456 milesTX

THE VEHICLE IS MAKING POPPING NOISE WHEN TURNING. I TRADED MY 2003 CARAVAN IN FOR THE DURANGO BECAUSE IT WAS MAKING THE SAME NOISE THAT MY NEW DURANGO IS MAKING AND THE DEALERSHIPS (2 DIFFERENT ONES) COULD NOT FIND OR FIX THE PROBLEM. NOW THE DURANGO IS MAKING THE NOISE AND THE DEALERSHIPS CANT FIX IT. I CALLED CHRYSLER AND ALL THEY COULD SUGGESTED WAS TO TAKE IT TO A DIFFERENT DEALERSHIP. IF THAT'S ALL THEY CAN DO THEN I WILL FILE LEMON LAW AFTER THE FOURTH TRIP TO THE DEALERSHIP AND WILL NEVER BUY ANOTHER DODGE/CHRYSLER VEHICLE... *NM

Electrical System
Filed Aug 9, 2005100 milesWY

MY 2005 DODGE DURANGO HAS AN ENGINE STALLING PROBLEM. IT CURRENTLY HAS 13000 MILES ON IT. I BOUGHT IT BRAND NEW IN DEC. SINCE THEN IT HAS STALLED ON US ABOUT 6 TIMES AT VARIOUS SPEEDS IN DRIVE AND IN REVERSE. I HAVE CALLED THE LOCAL DEALERSHIP 3 TIMES NOW AND NOTHING IS BEING DONE ABOUT IT. THEY CONTINUE TO TELL ME THAT THEY HAVE NEVER HEARD OF THIS PROBLEM AND DO NOT KNOW WHAT IS CAUSING IT. THIS IS A PROBLEM THAT CONCERNS ME BECAUSE I USE THIS VEHICLE TO CART AROUND MY VERY YOUNG CHILDREN SO I NEED SOME THING RELIABLE. PLEASE HELP TO GET THIS PROBLEM TAKEN CARE OF SOON. *JB

Electrical System › WiringFire
Filed Aug 8, 200561,000 milesFL

ON JULY 8, 2005 AT 6:30 AM, I OPENED MY CAR DOOR TO GO TO WORK AND THERE HAD BEEN AFIRE INSIDE THE CAR DURING THE NIGHT, CAUSING EXTENSIVE DAMAGE TO THE INTERIOR. HAD THE CAR TOWED TO MY STATE FARM APPROVED REPAIR CENTER. AFTER REPAIRS WERE STARTED, THE CAUSE OF THE FIRE WAS DETERMINED BY THE REPAIR SHOP TO BE A WIRE UNDER THE SEAT THAT WAS FOR ELECTRIC SEATS WHICH IS NOT AN OPTION IN MY CAR. DODGE WAS NOTIFIED AND THEY SAID TO STOP REPAIRS UNTIL THEY SENT AN INSPECTOR TO LOOK AT CAR. HE CAME THE FOLLOWING WEEK AND DETERMINED DODGE WAS NOT AT FAULT AND SEALED THE FILE AND WAS TOLD TO RETAIN A LAWYER IF I WANTED TO FIND OUT WHY, OTHERWISE TOO BAD. I FOUND A RECALL ON 2001 DODGE RAMS THAT WAS FOR THE SAME EXACT PROBLEM AND 2 REPORTED SUCH FIRES IN 2001 DURANGOS. MY CASE IS NOT AN ISOLATED INCIDENT AND DODGE REFUSES TO TAKE CARE OF THE PROBLEM. THE NHTSA ID IS 01V253000. OBVIOUSLY DODGE DID NOTHING TO CORRECT THE PROBLEM AND HAS NOT RECALLED THE 2002 DODGES. PLEASE HELP ME. VALERIE DAVIS. *NM

Engine and Engine Cooling
Filed Aug 5, 2005500 milesOH

DT: ENGINE STALLED ABOUT 5 DIFFERENT TIMES WHILE SLOWING DOWN. SHE STARTED VEHICLE AND IT DIED WHILE SHE WAS SITTING STILL. DEALER DID NOT KNOW WHAT THE CAUSE OF THE PROBLEM WAS, AND THEY DIDN'T KNOW IF IT WILL BE COVERED BY THE WARRANTY. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK UPDATE 11/15/05. *JB....CONTACT COMPLAINED ABOUT VEHICLE STALLING. MANUFACTURER'S RECALL OF FUEL TANK, AND AIRBAG LIGHT PROBLEM. IN REGARD TO STALLING, THE CONTACT WAS TOLD BY THE DEALERSHIP THAT THE STALLING PROBLEM COULD NOT BE REPEATED BY SERVICE TECHNICIANS AND THAT NO CODES WERE AVAILABLE AFTER COMPUTER DIAGNOSIS. THEN, WAS TOLD TO START VEHICLE WHEN IT STALLS THE NEXT TIME AND HAVE IT TOWED DIRECTLY TO THE DEALERSHIP. IN THIS WAY, THEY WOULD BE ABLE TO OBTAIN THE CODE FOR THE PROBLEM. ALSO, THEY TOLD THE CONTACT THAT THE IDLE WASN'T CORRECT AND THEY ADJUSTED IT APPROPRIATELY. CONCERNING THE FUEL TANK RECALL, AFTER RECALL SERVICE WAS PERFORMED, THE FUEL TANK WAS REPLACED. FINALLY THE DRIVER'S SIDE AIRBAG LIGHT WOULD COME ON AND STAY ON DURING VEHICLE OPERATION. THE DEALERSHIP INVESTIGATED IT AND FOUND A WIRE PROBLEM WHICH THEY REPAIRED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 1, 200530 milesNJ

EVER SINCE I PURCHASED MY 2005 DODGE DURANGO IN MAY, 2005, I HAVE BEEN UNABLE TO COMPLETELY FILL THE GAS TANK. WHILE ATTEMPTING TO FILL THE TANK, THE GAS GETS BACKED UP IN THE STEM TO THE TANK, AND IT SHUTS OFF THE GAS PUMP. THIS MAKES IT VIRTUALLY IMPOSSIBLE TO TELL WHEN THE GAS TANK IS TRULY FULL OR IF IT IS JUST BACKED UP IN THE FILLER STEM TO THE TANK. I BROUGHT THE VEHICLE IN FOR SERVICE TO THE DEALER WHERE I PURCHASED IT, AND WAS TOLD THERE WAS AN "E-VAMP" LEAK IN THE TANK. THIS WAS FIXED AND I WAS TOLD THE TANK WAS ALSO FIXED AND READY FOR NORMAL FILLING. AS SOON AS I LEFT THE DEALER, I TRIED TO FILL THE TANK, BUT IT WAS NOT FIXED. I IMMEDIATELY INFORMED THE SERVICE PERSON, WHO WAS STILL THERE. I AGAIN BROUGHT THE VEHICLE IN FOR SERVICE, AND THE FUEL TANK WAS REPLACED. (AFTER BRINGING THE SERVICE TECHNICIAN FOR A RIDE TO THE GAS PUMP SO HE COULD SEE WHAT THE PROBLEM WAS.) THE VEHICLE WAS GIVEN BACK TO ME WITH A NEW FUEL TANK, AND THE PROBLEM STILL EXISTS. *JB

Engine and Engine Cooling › Engine
Filed Jul 27, 20051,700 milesNJ

WHILE DRIVING IN STOP-AND-GO TRAFFIC ON SUNDAY JULY 17, 2005, MY 2005 DODGE DURANGO (~1700 MILES) ENGINE SHUT OFF. I PLACED THE CAR IN NEUTRAL (I WAS STILL ROLLING) AND WAS ABLE TO STOP THE VEHIUCLE AND RESTART THE ENGINE. I TOOK THE CAR INTO A 5-STAR DEALERSHIP (WHERE IT WAS PURCHASED FROM) AND THEY KEPT THE VEHICLE FOR 2 DAYS. THE SERVICE DEPARTMENT CONCLUSION WAS THAT THEY COULD FIND NO TROUBLE. I HAVE SEEN SIMILAR FAILURES WITH THIS VEHICLE ON THE NHTSA WEBSITE, SO I FEEL CONFIDENT THAT THIS IS NOT AN ISOLATED CASE.

Fuel System, Gasoline
Filed Jul 22, 2005CA

DT: THE VEHICLE STALLED INTERMITTENTLY. THE PROBLEM OCCURRED AT LEAST THREE TIME PER WEEK WHILE DRIVING AT LOW SPEEDS OR WHILE IDLING AT A STOP LIGHT/SIGN. THE RPM GAUGE GOES UP THEN FALLS TO 0, AND CAR DIES. SERVICE DEALER STATED THEY CAN NOT DUPLICATE THE PROBLEM AND SUGGESTED THAT THE CONSUMER USE A HIGHER OCTANE GAS. THEY ALSO SUGGESTED THAT VEHICLE MAY HAVE BAD GASOLINE, AND IT IS WORKING ITS WAY THROUGH THE SYSTEM. *AK *NM

Engine and Engine Cooling › Engine
Filed Jul 13, 20054,513 milesNC

HAD DRIVEN 05 DURANGO ABOUT 5 MILES. WHEN BRAKING TO ENTER THE DRIVEWAY AT HOME, VEHICLE ENGINE SHUT OFF. NO POWER AT ALL. VEHICLE HAS 4513 MILES WITH A 5.7L HEMI.

Engine and Engine Cooling › Engine
Filed Jul 11, 20054,000 milesMI

FOUR TIMES BETWEEN THE MONTHS OF FEBRUARY AND JULY 2005 MY VEHICLE HAS STALLED WHILE DRIVING AT SLOW SPEEDS. ALSO, THE VEHICLE WOULD NOT START DAILY EACH MORNING FOR A PERIOD OF TWO WEEKS. THE VEHICLE WOULD BE JUMP STARTED AND RUN CORRECTLY DURING THE DAY, HOWEVER, WHEN LEFT OVERNIGHT, THE BATTERY WOULD BE DEAD. THE DEALER COULD NOT PROVIDE AN ANSWER FOR THE STALLING. REGARDING THE ELECTRICAL, THEY TESTED THE DRAW AND HELD THE VEHICLE FOR TWO WEEKS. AFTER SEVERAL DAYS, THEY INDICATED THAT IT WAS AN ELECTRICAL DEVICE BEHIND THE DASH BOARD. THE ELECTRICAL PROBLEM HAS BEEN FIXED, HOWEVER, THE STALLING CONTINUES.

Power Train › Automatic Transmission
Filed Jul 4, 20052,100 milesFL

(1) NORMAL DRIVING ON I-4 ABOUT 75 MPH (2) WANTED TO ACCELERATE AND THE RPMS WOULD NOT GO PAST 3000. I TRIED SEVERAL ATTEMPTS TO GO FASTER AS IT USUALLY DOES GO WELL BEYOND 3000 BUT NO AVAIL. I EVEN PUT IT IN NEUTRAL WHILE DRIVING AND THE SAME THING OCCURED. (3) I PLACED THE TRUCK IN NEUTRAL TURNED IGNITION OFF THEN ON, PROBLEM SOLVED AND HAS NOT OCCURED SINCE THEN AT THE TIME I HAD ABOUT 2100 MILES ON THE TRUCK. (1) ABOUT 3 WEEKS AFTER THE OTHER INCIDENT I WAS HAD JUST TURNED MY TRUCK ON FOR THE SECOND TIME DURING THE DAY AND WAS ABOUT TO DRIVE WHEN (2) JUST SHUT OFF WITH NO WARNING, MY ODOMETER WENT BLANK AND MY CLOCK WENT OFF (3) I JUST RESTARTED AFTER SETTING THE GEAR SELECTOR BACK TO NEUTRAL AND IT STARED WITH NO PROBLEM

Engine and Engine Cooling › Cooling System
Filed Jul 3, 2005WA

I BOUGHT A 2005 DODGE DURANGO A WEEK AGO AND IT HAS STALLED OUT 2 TIMES.

Engine and Engine Cooling › Engine
Filed Jun 30, 20053,800 milesNY

ON 4 SEPERATE OCCASIONS VEHICLE ENGINE HAS STALLED FOR NO APPARENT REASON. MOST RECENT EVENT OCCURED ON TOLL BRIDGE NEARLY CAUSING ACCIDENT/LOSS OF CONTROL OF VEHICLE.

Electrical System
Filed Jun 27, 20053,362 milesPA

DT: THE VEHICLE SHUTS OFF WHILE DRIVING IT HAPPENED WITHOUT WARNING. CAR HAD BEEN DRIVEN FOR ABOUT ONE MINUTE THE VEHICLE WAS ONLY MOVING ABOUT 5 MPH OR LESS. THE VEHICLE WAS PUT IN PARK AND RESTARTED JUST FINE. A MONTH LATER THE SAME THING HAPPENED AT A STOP SIGN, THIS TIME THE VEHICLE SHUT OFF WHILE SITTING AT STOP. THERE WAS NO WARNING THIS TIME EITHER. OWNER DOESNT REMEMBER IF THE ELECTRIC IN VEHICLE WAS OFF OR NOT. THIS TIME THE VEHICLE STARTED RIGHT BACK AGAIN. THEN OWNER CONTACTED DEALERSHIP, THERE IS NOTHING THE DEALER CAN DO ABOUT IT BECUASE NO INFO IN THE SYSTEM ABOUT IT. THE DEALERSHIP NEEDED THE VEHICLE IN ORDER TO INSPECT, THEN THE OWNERS COULDNT TAKE TO DEALER AT THAT TIME BECAUSE THEY NEEDED THE VEHICLE. THIS HAPPENED AGAIN WITH SHUTTING OFF SEVERAL TIMES. THEN ON JUNE 2, AT APPROXIMATELY 30 MPH, THE VEHICLE SHUTT OFF AGAIN. THIS TIME THE VEHICLE STARTED BACK UP AGAIN AND THE VEHICLE WAS TAKEN TO DEALER. THE DEALER REPORTED NO PROBLEM, THE DIAGNOSTIC COMPUTER SHOWED NO ERROR CODES. THEN STALLED AGAIN THE 24TH OF JUNE. THE VEHICLE WAS TRAVELING ABOUT 45 THIS TIME, AND MAKING A LEFT TURN, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE INTERSECTION. THE VEHICLE SHUT OFF AGAIN LATER THAT DAY, THE VEHICLE WERE ON, AIR CONDITIONING, ALL SHUT OFF. THE DASH LIGHTS WENT OUT. THERE WAS NO ELECTRICITY IN THE VEHICLE EXCEPT FOR THE TAIL AND HEAD LIGHTS, AND THE VEHICLE HAD NO BRAKE LIGHTS, AND THIS WAS DANGEROURS BECUASE THIS TIME THE VEHICLE SHUT OFF AT NIGHT. THE VEHICLE STAR

Visibility › Power Window Devices and Controls
Filed Jun 24, 2005MI

DT: CONTACT OWNED A 2005, DODGE, DURANGO. WHILE DRIVING OVER 40 MPH WITH THE BACK WINDOWS DOWN, THE DOORS AND THE WINDOWS SHOOK VIOLENTLY. HAD TO PUT THE BACK WINDOWS UP TO SOLVE THE PROBLEM. CONTACT HAD FOUR PEOPLE FROM THE DEALERSHIP DRIVE THE VEHICLE, AND THEY NOTICED THE SAME THING. DEALERSHIP STATED THAT THEY WERE THE FIRST ONE TO BRING THIS PROBLEM TO THEIR ATTENTION. THE CHRYSLER REPRESENTATIVE STATED THAT THIS VEHICLE HAD SAME PROBLEM. THE ONLY SOLUTION WAS TO CRACK THE FRONT WINDOWS.*AK

Engine and Engine Cooling › Engine
Filed Jun 22, 20056,100 milesFL

THE VEHICLE HAS BEEN IN FOR SERVICE SEVERAL TIMES FOR STALLING PROBLEMS , RECENTLY BROUGHT IN AGAIN ON 06-20-05 FOR STALLING , VEHICLE IS HARD TO START THEN WILL STALL AFTER STARTING , ALSO STILL STALLS OUT IN TURNS AT VARIOUS SPEEDS, MANUFACTURER STILL WON'T RECOGNIZE THE PROBLEM AS A SERIOUS SAFETY HAZARD

Structure
Filed Jun 22, 2005TX

WHEN CONSUMER ROLLS THE WINDOWS DOWN IN THE 2005 DODGE DURANGO THE WHOLE VEHICLE SHAKES.*MR CONSUMER STATES THAT WHEN WINDOWS ARE DOWN THE PASSENGERS IN THE VEHICLE EARS HURT. SERVICE MANAGER WAS ABLE TO REPLICATE THE PROBLEM BUT REFUSED TO FIX THE PROBLEM, SAYING IT WAS AN ENGINEER PROBLEM AND TOLD CONSUMER TO JUST ROLL THE FRONT WINDOW DOWN. CONSUMER FEELS THIS IS A MAJOR SAFETY PROBLEM AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT, OR IN AN ACCIDENT.*SB

Electrical System
Filed Jun 20, 20059,000 milesCA

THE NEW DODGE 2005 WITH THE HEMI ENGINE IS STALLING AT POINT OF ACCELERATION. MY WIFE AND KIDS WERE IN THE CAR AT A STOP LIGHT AND WHEN SHE WENT TO ACCELERATE THE CAR STALLED. TOOK IT TO THE DEALER AND WAS TOLD NOTHING WAS WRONG...HAPPENED 7 MORE TIMES. I HAVE HAD THE CAR FOR A MONTH. SOMEONE IS GOING TO DIE IF WE DON'T GET THIS RESOLVED. I WENT TO MYCARSTATS.COM AND FOUND MANY MORE PEOPLE WITH THE SAME PROBLEM! BRAND NEW DODGE DURANGOS 2005 CARS STALLING ON ON RAMPS, INTERSECTIONS AND ALL WE GET IS THAT THEY CANT FIND THE PROBLEM FROM THE DEALER AND CHRYSLER STATES THEY HAVEN'T HEARD OF ANY ISSUES. COMPLAINANT # WITH CHRYSLER IS [XXX]. VIN [XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train › Automatic Transmission
Filed Jun 15, 20055,696 milesAZ

I HAVE A 2005 DODGE DURANGO APPROXIMATELY 5000 MILES. THERE HAVE BEEN SEVERAL OCCASIONS (SIX INCIDENTS) WHERE I WAS DRIVING THE VEHICLE AND I HAD PROBLEMS ACCELERATING, THE ACCELERATOR WAS REVVING UP AND I COULD NOT GO FASTER THAN 20 MPH. I FELT AS THOUGH THE TRANSMISSION WOULD NOT SHIFT, THE RPM GAUGE WOULD NOT GO PAST 1. ON ANOTHER OCCASION, I WAS GOING ON THE FREEWAY 65MPH, AND THE INCIDENT OCCURRED AGAIN, THIS TIME MY CAR SLOWED DOWN TO 40MPH AND I COULD NOT PICKUP SPEED, I PANICKED BECAUSE I WAS ON THE FREEWAY WITH MY KIDS AND I WAS AFRAID SOMEONE WAS GOING TO HIT ME FROM BEHIND. I IMMEDIATELY EXITED THE FREEWAY AND TOOK THE CAR TO THE DEALERSHIP. THE CAR WAS DRIVEN BY A SERVICE TECH AND THE SAME THING HAPPENED TO HIM. WHEN HE PUT IT ON THE COMPUTER NOTHING WOULD HAPPEN. SO I GOT MY CAR BACK, ON THE 2ND DAY AFTER THE INCIDENT OCCURRED AGAIN. I WENT BACK TO THE DEALERSHIP AND AGAIN THEY SAID NOTHING WAS WRONG. THE SERVICE DEPT WOULD NOT DO ANYTHING BECAUSE NOTHING SHOWED UP ON THE COMPUTER. WE CONTACTED DAIMLER CHRYSLER AND THE VEHICLE WAS AT THE DEALER FOR THE 3RD TIME. THEY SAID IT MIGHT HAVE BEEN AN ELECTRICAL COMPONENT OR THAT THE TRANSMISSION NEEDED TO BE TIGHTENED (WHATEVER THAT MEANS) THEY DROVE IT FOR A WEEK AND THEY STATED NOTHING HAPPENED WHILE THEY WERE DRIVING IT. THEY SAID THAT "THE COMPUTER ADJUST TO EACH DRIVER DIFFERENTLY AND BECAUSE I MAY BE A SLOW ACCELERATOR (MEANING I GENTLY TOUCH THE GAS PEDAL THAT MAYBE THIS WAS HAPPENING TO ME" I STATED THAT THIS IN

Electrical System › Ignition
Filed Jun 14, 2005NC

NEW 2005 DODGE DURANGO STALLS UNEXPECTEDLY AT LOW SPEEDS. DEALER REPLACED IGNITION 1ST TIME; NO REPAIR DONE 2ND TIME SINCE THEY COULDN'T FIND REASON; REPLACED RECALLED FUEL TANK;NOW THIS TIME THEY WON'T DO ANYTHING.

Power Train › Automatic Transmission
Filed Jun 13, 2005MN

2005 DODGE HEMI DURANGO HAS ON 5 SEPARATE OCCASSIONS STALLED WHILE AT IDLE OR VERY LOW SPEED. VEHICLE CAN BE IMMEDIATELY RESTARTED. I AM THANKFUL ALL EPISODES HAVE BEEN AT LOW SPEEDS. DEALER CLAIMED THEY WERE UNAWARE OF THIS PROBLEM.

Engine and Engine Cooling
Filed Jun 6, 20053,500 milesGA

I PURCHASED A NEW 2005 DODGE DURAGNO LIMITED EDITION WITH THE HEMI 5.7 ENGINE ON 2/1/05. LAST WEEK, AROUND THE 3200 MILE MARK, I EXPERIENCED MY FIRST ENGINE STALL WHEN PULLING INTO A PARKING PLACE. NO LIGHTS OR OTHER INDICATORS COME ON TO WARN YOU THAT YOUR CAR IS ABOUT TO DIE! THE CAR STARTED UP AGAIN IMMEDIATELY AND RAN FINE FOR THE NEXT 3 DAYS. THREE DAYS LATER, I WAS DRIVING IN BUSY ATLANTA TRAFFIC TRYING TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. I HAD PLENTY OF ROOM WHEN I BEGAN MY TURN, BUT THE ENGINE STALLED ALMOST IMMEDIATELY, DIED IN THE MIDDLE OF THE INTERSECTION WITH NO STEERING ABILITY, AND I ALMOST GOT HIT BY SEVERAL CARS AND A LARGE TRUCK. THE CAR IMMEDIATELY STARTED BACK UP AGAIN. I IMMEDIATELY CALLED MY DODGE DEALERSHIP AND THEY SAID "HAVEN'T HEARD OF THAT BEFORE SO YOU'LL NEED TO BRING IT IN SO WE CAN RUN SOME DIAGNOSTICS". I PRINTED OFF SOME OF THE COMPLAINTS AT THE NHTSA WEBSITE AND TOOK THEM TO THE DEALER WITH ME. THE SERVICE ADVISOR PROCLAIMED, "THE INTERNET IS OUR WORST ENEMY, DON'T LISTEN TO THAT STUFF". WHICH TO ME MEANT, "DODGE DOESN'T WANT YOU TO HAVE ANY CLUE ABOUT WHAT IS GOING ON WITH YOUR CAR". I TOLD HIM THE INFORMATION CAME FROM THE NHTSA WEBSITE AND TOLD HIM OF THE NUMEROUS COMPLAINTS, BUT HE DIDN'T SEEM TO CARE. THREE HOURS LATER THE DEALER CALLED AND TOLD ME TO COME PICK UP MY DURANGO AND TAKE IT TO ANOTHER DEALER. HIS DIAGNOSTIC MACHINE WAS BROKEN AND HE HAD NO IDEA WHEN IT MIGHT BE FIXED! I TOLD HIM TO TAKE IT TO THE OTHER DODGE DEALER. ST

Engine and Engine Cooling
Filed Jun 5, 2005800 milesGA

VEHICLE STALLS INEXPLICABLY. NO FAULT CODES FOUND FROM COMPUTER. DEALER UNABLE TO PROVIDE TROUBLESHOOTING AND RESOLUTION. 2005 DODGE DURANGO WITH HEMI.

Engine and Engine Cooling
Filed May 28, 20053,400 milesMI

MY WIFE OWNS AN '05 DODGE DURANGO WITH THE 5.7L HEMI ENGINE THAT SHE'S HAD FOR ABOUT 5 MONTHS. RECENTLY, THE ENGINE STALLED WHEN SHE ATTEMPTED TO ACCELERATE FROM A STOP AT AN INTERSECTION. SHE WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY WITHOUT AN ISSUE. THIS WAS THE ONLY TIME IT HAPPENED, BUT I THOUGHT I WOULD SUBMIT THIS INCIDENT IN REGARDS TO AN ARTICLE THAT MENTIONED THIS PROBLEM IN '04-'05 HEMI ENGINES.

Electrical System › Ignition › Module
Filed May 25, 20051,948 milesFL

DT: WHEN COMING TO A STOP VEHICLE DIED. ONCE AT A STOP SIGN. VEHICLE DIED WAS WHEN THE GAS APPLIED. THERE WERE NO DASH LIGHTS WHEN THE VEHICLE DIESD THIS WAS A 2005 VEHICLE. THERE HAD BEEN 4 STALLING PROBLEMS. THE VEHICLE IDLES IN HIGH AND WHINES. THE IDLE IS NOT ALL THE TIME. VEHICLE HAS BEEN IN THE DEALERSHIP FOR REPAIRS 3 OR 4 TIMES. THE CLIMATE WAS NOT A FACTOR. THE VEHICLE HAD CONTIUALLY HAD ONGOING PROBLEMS. THE DEALERSHIP TRIED TO FIX THE STALLING PROBLEM. THE COMPUTER HAS BEEN RESET , AND AN IDLE SWITCH WAS ADDED. RIGHT NOW CONSUMER IS WAITING FOR THE TOOLS FROM CHRYSLER TO FIX THE RECALL PART. THE CONSUMER CALLED IN ADVANCE FOR AN APPOINTMENT. DEALER KEPT THE VEHICLE ALL DAY, BUT THEY VDIDN'T HAVE THE CORRECT TOOLS.*AK

Engine and Engine Cooling › Engine
Filed May 24, 20051,300 milesNY

ON 5/21/05 MY 2005 DURANGO WITH 5.7L ENGINE STALLED WHILE MAKING A RIGHT TURN INTO A PARKING LOT. LACK OF POWER STEERING MADE DRIVING DIFFICULT. I RESTARTED THE CAR, TURNED INTO A PARKING SPOT AND THE ENGINE QUIT ONCE AGAIN.

Electrical System › Ignition
Filed May 24, 2005HI

MY HUSBAND & I PURCHASED A 2005 DODGE DURANGO WITH A HEMI ABOUT A MONTH AGO. ABOUT 2 WEEKS AGO (MAY 11, 2005), I PUT THE DURANGO IN REVERSE (I WAS IN A STOP POSITION), AND THE ENGINE JUST DIED OUT. I PUT IT IN PARK AND STARTED THE ENGINE AGAIN. I DROVE TO MY MOM'S TO PICK HER UP. AGAIN I WAS IN A STOP POSITION, PUT THE DURANGO IN REVERSE, AND THE ENGINE DIED OUT AGAIN. AFTER I DROPPED OFF MY MOM, I IMMEDIATELY TOOK THE DURANGO TO THE DEALER. THEY KEPT IT THERE AND TESTED IT FOR SEVERAL HOURS. NOTHING HAPPENED. THEY COULD NOT VERIFY MY COMPLAINT. THEY DID TELL ME, HOWEVER, THAT THE COMPUTER NEEDED TO BE RE-PROGRAMED. THIS PAST SATURDAY, MY HUSBAND & I DROVE THE DURANGO TO KONA FOR THE DAY. WHILE DRIVING UP A RAMP AT ONE OF THE HOTELS, THE ENGINE DIED OUT AGAIN! FIRST THING MONDAY MORNING (5/23/2005), I CALLED THE DEALER'S SERVICE DEPT. AND EXPLAINED WHAT HAD HAPPENED. (I SPOKE TO SHERRI) THEY CHECKED WITH THEIR SERVICE MANAGER, WHO ALONG WITH THE MECHANIC, CALLED STAR. THEY TOLD THEM TO INSALL A "CO-PILOT". THEY (THE MANAGER, SERVICE ADVISOR AND THE MECHANIC, ALONG WITH MYSELF) DO NOT THINK THAT MAKES ANY SENSE. THE DURANGO JUST DIES OUT, AND THE CO-PILOT WOULD ONLY MAKE SENSE IF MYSELF OR MY HUSBAND HAD THE TIME TO PRESS THE BUTTON BEFORE THE TRUCK DIED OUT. IN THIS CASE, THE TRUCK JUST DIES OUT, SO WE DON'T HAVE THE TIME TO PRESS THE BUTTON FIRST. I'M AFRAID THAT THE TRUCK WILL DIE OUT WHILE DRIVING AND WILL CAUSE AN ACCIDENT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Dodge Durango → · Every Durango year → · How the figures are calculated →