Page 7 of 22 · complaints 301–350 of 1,075

2000 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Latches/Locks/Linkages › Doors › Latch
Filed Jan 13, 2005MA

HAVE HAD FAILURE ON BOTH FRONT AND REAR DOOR POWER LOCK MECHANISM ON MY 2000 DODGE DURANGO. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 13, 200538,000 milesDC

DODGE DURANGO 2000 REPLACED UPPER AND LOWER BALL JOINTS. CONSUMER WANTS TO KNOW HOW THEY CAN GET REIMBURSED THROUGH CHRYSLER. *BF *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005TN

"NHTSA RECALL CAMPAIGN 04V596000," DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT HAS A CLICKING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 200525,000 milesNY

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER FOR THIS RECALL. OWNER TOOK THE VEHICLE TO THE DEALER FOR SERVICE. OWNER WAS TOLD THAT BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THAT DEALERSHIP, HE WILL HAVE TO WAIT 4 WEEKS TO GET AN APPOINTMENT. THOSE WHO PURCHASED THEIR VEHICLES FROM THIS DEALERSHIP WERE BEING SERVICED ON A FIRST COME FIRST SERVE BASIS. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005OH

"NHTSA RECALL CAMPAIGN 04V596000" CONCERNING UPPER BALL JOINTS. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS AVAILABLE IN ORDER TO REPAIR, WHICH COULD DANGEROUS BECAUSE THE FRONT WHEELS COULD FALL OFF.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005MD

"NHTSA RECALL CAMPAIGN 04V596000" ON THE BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE NEXT AVAILABLE APPOINTMENT IS MARCH 16, 2005. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005DC

OBVIOUS BALL JOINT DEFECT/SAFETY ISSUE FOR DODGE DURANGOS. REPLACED CV JOINTS DUE TO THEM BEING WORN OUT AND NEED REPLACEMENT AGAIN. *BF

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 11, 2005LA

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. BUT THERE IS A CLICKING NOISE AND SHAKING WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS, AND MAKING TURNS. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 11, 20051 milesTX

I OWN A 2000 DODGE DURANGO. IT IS NOT A 4X4 AND AS A RESULT IS NOT A PART OF THE RECENT UPPER BALL JOINT RECALL. MY VEHICLE HAS 66,000 MILES AND I HAVE HAD TO REPLACE MY FRONT TIRES TWO TIMES DUE TO UNEVEN TIRE WEAR. THE LAST TIME I REPLACED THE TIRES, LESS THAN A YEAR AGO, I HAD A FRON END ALIGNMENT DONE. THE THIRD SET OF TIRES IS NOW ALSO WEARING UNEVENLY. I AM ALSO HEARING A LOUD RATTLING NOISE THAT APPEARS TO BE COMING FROM THE FRONT END OR FRONT DOOR PASSENGER SIDE AREA. I DON'T KNWO IF THIS IS RELATED. I HAVE NOT CONTACTED THE DEALER, BECAUSE I HAVE BEEN TOLD THAT THEY WILL ONLY CONSIDER REPARING THE VEHICLE UNDER RECALL IF IT IS A 4X4. I WOULD LIKE TO HAVE THE FRONT END PROBLEM INSPECTED AND CORRECTED AND I WOULD LIKE TO BE RE-IMBURSED FOR AT LEAST THE LAST TWO FRONT TIRES I PURCHASED. THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST BOUGHT THE VEHICLE IN 2000, BUT I WAS UNAWARE OF THE POTENTIAL PROBLEM UNTIL I HEARD ABOUT THE RECALL.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 10, 2005CO

NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO APPOINTMENTS AVAILABLE UNTIL MAY IN ORDER TO REPAIR. THIS IS DANGEROUS BECAUSE THE FRONT WHEELS CAN FALL OFF.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 7, 2005108,000 milesIL

THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE WHILE DRIVING 20 MPH. VEHICLE WAS TOWED TO THE DEALER. DEALER REPLACED BOTH THE LOWER AND THE UPPER BALL JOINTS.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 6, 200578,000 milesPA

WHILE GETTING AN OIL CHANGE MECHANIC INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS AND THE TIE ROD NEEDED TO BE REPLACED. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 5, 2005OH

NHTSA RECALL 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER CONTACTED THE DEALER FOR AN APPOINTMENT, AND MECHANIC INFORMED CONSUMER THAT THE NEXT AVAILABLE APPOINTMENT WOULD BE APRIL 25, 2005. *AK

Suspension › Front
Filed Jan 4, 2005NC

DODGE DEALERSHIP CHARGED FOR RECALL RELATED ALIGNMENT TO MY VEHICLE. *AK

Suspension › Front › Control Arm › Upper Ball JointCrash1 injured
Filed Jan 4, 200576,000 milesKS

WOULD LIKE TO KNOW IF UPPER BALL JOINT FALIURE WAS CAUSE OF MY WIFES ACCIDENT ON DEC23,2004. THE ACCIDENT TOTALED OUT OUR 2000 DURANGO. PLEASE SHOW ME WHERE TO GO FOR HELP. I RECIEVED MY RECALL LETER FROM CHRYSLER ON JAN 3, 2004. A LITTLE TO LATE.*AK

Suspension › Front › Wheel Bearing
Filed Jan 3, 200538,000 milesNJ

WHILE DRIVING INTO THE DRIVEWAY ABS BRAKE LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. THERE WAS A LOUD NOISE THAT CAME FROM THE FRONT. THE WHEEL, HUB, AND BEARING CAME COMPLETELY OFF THE VEHICLE CAUSING IT TO SLUMP OVER. CONSUMER HAD THE VEHICLE SERVICED. HOWEVER, THE SAME NOISE COULD STILL BE HEARD. ALSO, THERE WAS VIBRATION FROM THE FRONT OF THE VEHICLE WHEN DRIVING. PROVIDE FURTHER DETAILS. *AK AFTER ALL THE REPAIRS THE VEHICLE STARTED VIBRATING. *TC

Latches/Locks/Linkages
Filed Dec 30, 200470,000 milesWI

DOOR LOCKS ON 2000 DURANGO BUZZING WHEN YOU UNLOCK THE DOORS THEN NOT OPENING AT ALL EVEN MANUALLY. WHICH I BIELEVE COULD BE A SERIOS SAFTEY ISSUE IF THERE WAS A PROBLEM.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 29, 2004NJ

THE DEALERSHIP IS REFUSING TO PERFORM THE UPPER BALL JOINT WEAR RECALL 04V596000 UNTIL THEY HAVE PERFORMED THE RECALL ON THE TRUCKS THAT WERE BROUGHT FROM THEM. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 29, 2004MI

NHTSA RECALL 04V596000 ON THE BALL JOINT WEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL, HOWEVER THE MECHANIC INFORMED THE CONSUMER THAT SHE WOULD HAVE TO PAY FOR AN ALIGNMENT FIRST BEFORE HAVING THE BALL JOINT REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

Suspension
Filed Dec 28, 2004PR

A LOUD BANGING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WOULD SHAKE UNCONTROLLABLY. THE CONSUMER HAS CONTACTED THE DEALER FOR AN APPOINTMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 28, 200458,667 milesCA

ON SEPT. 17, 2004, I TOOK MY 2000 DODGE DURANGO TO THE NORM REEVES DEALERSHIP IN TEMECULA, CALIFORNIA, FOR SOME WARRANTY WORK AND A 60,000 MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES, AND I AUTHORIZED THIS SERVICE. I LATER GOT A CALL AND WAS INFORMED THAT THE REAR DIFFERENTIAL NEEDED SERVICE. WHILE THIS SERVICE WAS BEING PERFORMED, APPARENTLY THE LEFT FRONT SPINDLE CAME OUT WHEN THE CALIPER BOLT WAS BEING REMOVED. I WAS TOLD THAT MY WHEELS COULD HAVE FALLEN OFF. THESE TWO REPAIRS CAME TO NEARLY $1,000.00. MY QUESTION IS: IS ANY OF THIS RELATED TO THE BALL JOINT MOISTURE LEAK THAT WAS RECENTLY PUBLICIZED BY YOUR ORGANIZATION? IF SO, HOW SHOULD I ATTEMPT TO GET REIMBURSEMENT FROM THE DEALERSHIP AND/OR DODGE? THANK YOU FOR YOUR ASSISTANCE! I AM A SINGLE PARENT, AND FEEL I WAS TAKEN ADVANTAGE OF BECAUSE I HAVE NO AUTOMOTIVE KNOWLEDGE. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 24, 2004IA

NOISE,POOR HANDLING.UNEVEN TIRE WARE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 23, 200490,000 milesCA

FRONT BRAKE PADS/ROTORS WERE CAUSING THE VEHICLE TO PULSATE WHEN BRAKING AT ANY SPEED. DEALERSHIP REPAIRED VEHICLE FIVE TIMES, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEMS. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 23, 20046,458 milesTX

BALL JOINTS FAILURE. CONTROL ARM REPLACED WITH POLYURETHANE. *BF THE CONSUMER STATED THAT SHE HAD THE UPPER BALL JOINTS REPLACED THREE TIMES. *TC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 21, 200470,000 milesMA

CONSUMER REPLACED THE BALL JOINTS IN AUGUST 2003. AS OF TODAY PASSENEGER'S SIDE BALL JOINTS NEED TO BE REPLACED. CONSUMER WAS FRUSTRATED. *AK *TT

Suspension › FrontCrash
Filed Dec 19, 200480,000 milesGA

APRIL L. RAY(SPOUSE), TOLD ME OF NOISE COMING FROM THE FRONT END OF THE VEHICLE, AROUND WHEEL WELLS, BEFORE I COULD HAVE THIS LOOKED INTO, TODAY(DECEMBER 19, 2004), MY WIFE WAS DRIVING DOWN WOODROW KAY RD. IN ROCKMART GA., AS SHE DROVE UP A SLIGHT INCLINE THAT BARED TO THE LEFT, SHE NOTICED THE DRIVER SIDE WHEEL STARTED TO WOBBLE, BEFORE SHE COULD GET OVER THE HILL, AND CLEAR OF ANY TRAFFIC, SHE HEARD A SNAP OR POP SOUND, THEN THE DRIVER SIDE WHEEL BOWED OUT AND SHE LOST CONTROL OF THE VEHICLE. WHICH IN AN INSTANT THREW HER ACROSS THE OPPOSITE LANE AND INTO THE EMBANKMENT ON THE OTHER SIDE OF THE ROAD. AFTER HITTING THE EMBANKMENT THE VEHICLE CAME TO A REST ON THE DRIVER SIDE BUMPER, THE DRIVER SIDE WHEEL WAS COMPLETELY BOWED TOWARDS THE REAR OF THE VEHICLE. THIS IS A CURRENT INSURANCE CLAIM, BUT WE ARE WAITING TO HEAR OF THE RESULTS, WHICH ALSO RESULTED IN TWO FALSE CITATIONS FOR HER DRIVING ABILITY. *JB

Visibility › Power Window Devices and Controls
Filed Dec 16, 200499,000 milesTX

WINDOW MOTORS HAVE BEEN REPLACED IN THREE OUT OF FOUR WINDOWS...AND I AM THE ONLY DRIVER/OPERATOR! NOW THE LEFT REAR WINDOW IS NOT WORKING AGAIN AND OF COURSE THE VEHICLE IS OUT OF WARRANTY. SO IT WILL COST ME ANOTHER COUPLE OF HUNDRED DOLLARS FOR A WINDOW THAT HAS NEVER BEEN USED!*AK

Suspension › Front
Filed Dec 15, 2004CA

CLANKING GRINDING NOISE IN FRONT END WHILE MAKING SLOW LEFT OR RIGHT TURNS.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 15, 200479,000 milesNY

TRANSFER CASE FAILED TWICE. AS A RESULT, VEHICLE BECAME INOPERABLE. *AK

WheelsCrash
Filed Dec 14, 2004OH

FRONT LEFT WHEEL FELL OFF CAUSING CRASH AND COLLISION INTO GUARD RAIL, $10,000 WORTH OF DAMAGE TO VEHICLE STILL WAITING FOR RESPONSE FROM DODGE. *AK

Visibility › Power Window Devices and Controls
Filed Dec 13, 200430,000 milesCA

I HAVE A 200 DODGE DURANGO, I;D HAD THIS VEHICLE FOR A YEAR NOW I RECENTLY HAD A LOT OF PROBLEMS WITH THIS VEHCICLE THE MASTE SWICTH TO THE WINDOW DOESN'T WORK. THE WINDOW GETS STUCK AND IT COMES UP AND WHEN IT WANTS TO. I WAS LOOKING THROUGH THE COMPLIANTS ON THIS VEHCILE AND OTHERS CAR HAD THE SAME PROBLEM. ALSO NOW THE DOOR LOCKS ARE NOT UNLOCKING ALSO. I WAS WONDERING IF IT IS A MANUFACTOR PROBLEM?

Suspension › Front
Filed Dec 13, 2004115,000 milesTX

WHILE DRIVING 55 MPH AND CHANGING LANES CONSUMER HEARD A LOUD POPPING SOUND. CONSUMER PULLED OVER AND FOUND THE FRONT PASSENGER SIDE TIRE WHEEL WAS TITLED OUTWARD. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Dec 13, 200425,000 milesCA

DOOR MAKES LOUD NOISE WHEN LOCKING, AND DOSEN'T UNLOCK BY REMOTE HAVE TO UNLOCK DOOR FOR PASSENGER TO GET IN, ALSO WHEN AOUTO LOCK ENGAGES MAKE REALY LOUD NOISE, TOOK DURANGO IN WHILE AND WAS TOLD THAT THE REGULATOR WAS OUT. THIS SEEMS LIKE ITS A DEFECT IN WORKMANSHIP OR THE PARTS THAT CONTROLE THE LOCKING MACHANISM, NOTICES OTHER DURANGOS HAVEING THE SAME PROBLEM MUST BE RECALLED , AND I HAVE LESS THAN 40K MILES ON DURANGO SO ITS NOT FROM PROLONG USE ITS A DEFECT!*AK

Suspension › Front › Control Arm › Upper Arm
Filed Dec 13, 2004AZ

SHORTLY AFTER PURCHASE OF VEHICLE, THE NEW FRONT END TIRES WERE WORN OUT AND A SQUEEKING NOISE WAS ASSOCIATED. T IRES LOST TRACTION IN TURNS CAN LEAD TO ROLLOVERS. RONT CONTROL ARM/UPPER & LOWER WERE REPLACED WITH 4 NEW TIRES. SQUEAKING IN FRONT END STILL NOTICEABLE AND UNREPAIRED.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 10, 200478,000 milesNC

(1) DRIVING VEHICLE, NORMAL SPEED, CROSSING RAILROAD TRACKS (2) UPPER BALL JOINT SEPARATED, ALLOWING RIGHT FRONT WHEEL ASSEMBLY TO COME FALL OUSIDE THE VEHICLE. FAILURE CAUSED LACK OF STEERING CONTROL OF VEHICLE UNTIL STOPPED. DAMAGE AFFECTED ALL RELATED PARTS OUTSIDE OF FRAME INCLUDING ABS SENSOR, UPPER AND LOWER CONTROL ARMS, TIRE WHEEL, WHEEL BERRINGS, AXEL, DRIVE SHAFT, BRAKE LINE, LOWER BALL JOINT, STEERING ARM, ETC. (3) ALL COMPONENTS REPLACED. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 10, 200441,000 milesMI

I HAD NOTIICE FOR SOME TIME THAT MY VEHICLE , A 2000 DURANGO HAD AN UNUSUSAL NOISE WHEN TURNING TO THE RIGHT ALONG WITH A "LOOSE" FEEL WHEN DRIVING ,ESPECIALLY WHEN ON A CURVE OR BUMPY ROAD. I TOOK MY VEHICLE TO A LOCAL DEALER TO BE CHECKED OUT AND THEIR FIRST RESPONSE WAS THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I HAD PURCHASED EXTENDED WARRANTY INSURANCE FOR THE VEHICLE SO THAT PAID FOR MOST OF THE REPLACEMENT COST BUT THAT DID NOT PAY ANYTHING FOR THE FRONT END ALIGNMENT REQUIRED AFTER THE BALL JOINTS WERE REPLACED. IT SEEMS REALLY UNUSUSUL THAT BALL JOINTS WHICH REQUIRE NO LUBRICATION AND CAN NOT BE LUBRICATED WOULD DETERIORATE SO RAPIDLY IN JUST 40000 MILES OF NORMAL OPERATION. AT THE TIME I ALSO WONDERED WHY THEY IMMEDIATELY DECIDED THAT THE UPPER BALL JOINTS WERE DEFECTIVE BUT I SEE FROM THE NEWS NOW THAT DAIMLER CHRYSLER HAS HAD A GOOD INDICATION THAT THEY DID HAVE A PROBLEM AND JUST HOPED TO KEEP ME QUIET. *AK

Seat Belts › Rear/Other
Filed Dec 10, 200425,000 milesCA

THE SEAT BELT IN THE BACK SEAT OF MY DURANGO COMES UNFASTENED, SUDDENLY. IT SEEMS TO BE SECURELY FASTENED, BUT JUST UNHOOKS FOR NO PARTICULAR REASON.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 10, 2004WA

MY 2000 DODGE DURANGO WAS DIAGNOSED WITH UNDERCARRIAGE PROBLEMS AND IN NEED OF BALL JOINT REPLACEMENT AND NUMEROUS OTHER PARTS IN BOTH FRONT TIRES. IN ADDITION, I HAVE REPLACED THE CV JOINTS ONCE ALREADY BECAUSE THEY WERE WORN OUT AND THEY ARE IN NEED OF REPLACEMENT AGAIN. THE BALL JOINTS ARE A CRITICAL PART OF THE SUSPENSION, STEERING, AND SAFETY OF ANY VEHICLE, PASSENGERS, AND OTHERS. IF THE BALL JOINTS SHALL FAIL, AS MANY HAVE INDICATED HAVE DONE ON DODGE DURANGO'S, THERE WOULD BE SERIOUS INJURY, DAMAGE, AND POTENTIAL DEATH FOR THOSE INVOLVED. I HAVE ALSO REPLACED THE TIRES TO DUE UNEVEN WARE, WHICH I HAVE BEEN TOLD COULD BE DUE TO THE BALL JOINTS. WITH THE HISTORY OF THE BALL JOINT PROBLEMS WITH DODGE DURANGOS, THERE SHOULD BE NO REASON DODGE DOESN'T RECALL THEM. DODGE'S LIABILITY AND CONSEQUENCE FOR NOT RECALLING THEM WILL BE FAR MORE DRAMATIC AND FINANCIALLY NEGATIVE AFTER MORE BALL JOINTS FAIL CAUSING MORE ACCIDENTS, INJURIES, AND DEATHS RESULTING IN LAWSUITS. FOR ONE WOULD HATE TO SEE ANYONE HURT OR KILLED DUE TO DODGE'S NEGLIGENCE. ESTIMATE TO FIX IS AROUND $1600 FOR THE BALL JOINTS IN THE FRONT END. THE CV JOINTS WILL ALSO NEED REPAIRING. SINCE THIS IS AN OBVIOUS DEFECT IN THE MANUFACTURING OF THE DURANGO, I DO NOT BELIEVE I SHOULD PAY FOR IT. DURANGO'S RECORD FOR INFERIOR UNDERCARRIAGE SHOULD BE ENOUGH FOR THE AUTO INDUSTRY TO DEMAND COMPENSATION TO ALL OWNERS OF THE DURANGO. THIS DOESN'T TAKE INTO ACCOUNT THE POTENTIAL PROPERTY DAMAGE AND PHYSICAL INJURIES OR DEA

Suspension
Filed Dec 10, 2004GA

WHILE DRIVING ON THE HIGHWAY 65 MPH CAR STALLED. CONSUMER LOST CONTROL OF STEERING AND BRAKES AS WELL. SHE THEN VEERED TO THE RIGHT SIDE OF THE ROAD COMING TO A STOP.*AK

Suspension
Filed Dec 10, 200427,000 milesCA

WINDING SOUND IN STEERING WHEN TUNING WHEEL,HORIBLE SOUND WHILE TURNING WHEELS AND BACKING UP,DOOR LOCKS ARE IN LOCKED POSITION (CAN'T OPEN TO GET OUT OF CAR AND LOUD SOUND GOING OFF WHEN DOOR LOCKS ARE SUPPOSED TO SELF LOCK AT 25 MPH)BOUGHT CAR IN 2001, AFTER 6 MO TOOK CAR TO DEARERSHIP TO REPORT PROBLEMS WHILE STILL UNDER WARRANTY AND THEY SAID NOTHING WAS WRONG. STILL HAVE PAPERWORK TO SHOW OF THE COMPLAINTS.I HAVE 3 SMALL GRANDCHILDREN I TAKE CARE OF AND TRANSPORT IN THE VEHICLE. HOPE YOU PEOPLE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES OR YOU WILL REALLY BE OUT OF POCKET. I HAVE LESS THAT 60,000 MILES ON SUV SO THIS CAN'T BE DUE TO WEAR AND TEAR. ( I MARKED OEM YES IF THAT PERTAINS TO ORIGINAL PARTS ON SUV). *AK

Engine and Engine Cooling › Engine
Filed Dec 9, 200438,000 milesND

AFTER STARTING THE VEHICLE, THE CONSUMER NOTICED THE OIL PRESSURE GAUGE DID NOT REGISTER. THE VEHICLE HAD NO OIL PRESSURE. THE CONSUMER TURNED THE VEHICLE OFF AND CHECKED THE OIL AND THERE WAS SLUDGE BUILD UP. THE CONSUMER WAS CONCERNED THE ENGINE WILL BECOME DEFECTIVE EVEN THOUGH THE MAINTENANCE WAS CONTINUOUS ON THE VEHICLE. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 9, 200471,238 milesVA

RIGHT UPPER BALL JOINT WAS LOOSE AND VERY WORN. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 9, 200471,238 milesVA

RIGHT UPPER BALL JOINT WAS WORN AND VERY LOOSE. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 6, 200439,000 milesOR

2000 DODGE DURANGO PREMATURE WEAR UPPER BALL JOINTS IN SEPTEMBER 2003 WITH ONLY 39,000 MILES THE DURANGO WAS DIAGNOSED WITH EARLY UPPER BALL JOINT WEAR. DODGE DEALERSHIP IGNORES SEVERAL REQUESTS TO ADDRESS THE PROBLEM. *AK DO WE HAVE TO WAIT UNTIL IT FAILS AND SOMEONE IS KILLED TO SOLVE, WHAT I NOW FIND, IS A COMMON PROBLEM?

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 3, 2004TX

2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALERS OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 3, 2004TX

2000 DODGE DURANGO - DEALER RECOMMENDS REPLACING UPPER BALL JOINTS. DEALERS OPINION IS THAT THE VEHICLE IS UNSAFE TO OPERATE. FOR THE PAST THREE YEARS, DODGE HAS BEEN REVIEWING A PRODUCT RECALL ON THE DURANGO BALL JOINTS. THIS DEFECTIVE PRODUCT ISSUE NEEDS TO BE RESOLVED.*AK

Suspension › Front
Filed Nov 30, 200450,000 milesNV

WHILE DRIVING 30 MPH FRONT END COLLAPSED. AS A RESULT FRONT WHEELS SEPARATED. *AK

Power Train › Automatic Transmission
Filed Nov 20, 200458,000 milesCO

AUTOMATIC TRANSMISSION WENT OUT COMPLETELY AFTER 58,000 MILES, JUST UNDER 5 YEARS OF USE. THE VEHICLE WAS SERVICED REGULARLY FOR ALL RECOMMENDED PREVENTATIVE MAINTENANCE PER VEHICLE HANDBOOK. IN ADDITION, IT WAS TAKEN IN FOR TRANSMISSION CHECK-UP ONCE DURING THE FIRST 36,000 MILES AND WAS INFORMED THAT EVERYTHING WAS OKAY. I STILL FELT THERE WAS A PROBLEM DUE TO THE FACT THAT THERE WAS A HIGH PITCHED WHINNING NOISE COMING FROM THE TRANSMISSION. ALSO TRANSMISSION SEEMED LIKE IT WAS SLIPPING.

Power Train › Automatic Transmission
Filed Nov 17, 200449,300 milesIL

TRANSMISSION JUST STOPPED WORKING. I ONLY HAD 49000 MILES ON MY 2000 DODGE DURANGO WHEN I WAS JUST DRIVING DOWN THE ROAD AND IT STOPPED SHIFTING. LOST ALL POWER TO THE DRIVE SYSTEM. *AK PER TRANSMISSION SHOP IN THE AREA AND ALL OVER THE USA THIS IS A KNOW PROBLEM WITH THE 518 TRANSMISSION. THERE IS A CHECK VALUE IN THE COOLER LINE THAT WILL PUG UP AND CAUSE THE TRANSMISSION TO OVER HEAT AND BURN OUT THE CLUCH. DODGE KNOWS THAT THIS IS A PROBLEM AND HAVE REPLACED MANY TRANSMISSION UNDER WARRENTY. WENT THE TRANSMISSION IS REPLACE THEY PUT IN AN UPGRADE KIT FOR THE COOLING LINE AND THE VALUE IS TAKEN OUT PER DODGES INSTRUTIONS. THE TORK CONVERTOR IS REPLACED WITH A NEW STILE THAT DOES NOT FLOT AND DOES NOT PUT MENTAL PATRS INTO THE FLUEDED THAT PLUGS THE CHECK VALUE. THE ONLY GOOD THING THERE IS THAT I WAS NOT IN CHICAGO OR SOME OTHER BIG CITY DURRING RUSH HOUR. OR I WOULD HAVE BEEN IN BIG TROUBLE WITH NO WAY TO GET OFF THE ROAD.

Power Train › Automatic Transmission
Filed Nov 9, 2004AZ

AFTER TWO WEEKS OF PURCHASING OUR (2 YEARS OLD @ THAT TIME)DURANGO, AS WE WERE DRIVING WE HEARD A LOUD SCREACHING NOISE, WE FOUND A PIECE THAT APPEARANTLY BROKE OFF, IT HAD TO DO WITH THE BRAKES WE WERE TOLD. LATER OUR TRANSMISSION WASNT FUNCTIONING PROPERLY, IT NEEDED NEW SENSOR. WHEN STEERING IT SCREACHES (HAD PROBLEM RIGHT AFTER PURCHASING) AND ITS BEEN GETTING WORSE, WE TOOK IT TO DEALER AND THEY FLUSHED POWER STEERING FLUID AND WE ALSO HAD TO HAVE RIGHT BALL JOINT REPLACED AT THE SAME TIME. WHEN STEERING IT STILL SOUNDS BAD. WE HAD TO REPLACE THE BATTERY A YEAR AFTER PURCHASING ONE AT THE DEALERSHIP AND A MONTH AFTER THAT OUR TRANSMISSION WENT OUT. DEALER WANTED TO CHARGE $3700.00. WE TOOK IT SOMEWHERE ELSE, HOPE TO PICK UP TODAY FROM SHOP WILL BE PAYING $2570.00. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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