Page 20 of 22 · complaints 951–1,000 of 1,075

2000 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002CA

WHILE TRAVELING THE CONSUMER SMELLED GAS, PASSENGER AND DRIVER GOT OUT AND LOOKED UNDER THE HOOD AND DISCOVERED VEHICLE WAS ON FIRE. CLAIM# 75-A422-019. *YH

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002NJ

THE VEHICLE CAUGHT ON FIRE DUE TO AN OIL LEAK ONTO THE EXHAUST CROSS-OVER PIPE, HOWEVER THE FIRST SET OF EXPERTS SUGGEST AN ELECTRICAL FIRE, AND NOW A SECOND SET OF EXPERTS ARE EXAMINING THE VEHICLE. CLAIM# 30-F037-271.*YH

Electrical SystemFire
Filed Jan 17, 2002IL

THE INSURED STATED THE FIRE APPEARED TO HAVE STARTED IN THE HEADLIGHT. CLAIM# 13-7435-963.*YH

Exterior Lighting › Headlights › Concealment DevicesFire
Filed Jan 17, 2002IL

THE FIRE APPEARS TO HAVE STARTED IN THE HEADLIGHTS. *JG

Suspension › Front
Filed Jan 10, 2002NJ

AROUND 30,000 MILES, NOTICED INNER TREADS OF FRONT TIRES WERE GETTING LOW. HAD ALIGNMENT DONE AROUND 20,000 MILES AND THEY SAID IT WASN'T NECCESSARY. WENT FOR ANOTHER ALIGNMENT AT 44,000 BECAUSE INNER TREADS WERE NOW BALD. REPLACED TIRES AND HAD ALIGNMENT DONE. PROBLEM, RIGHT BALL JOINT IS JUST ABOUT HANGING OFF. BOOT COVER IS FULLY STRETCHED. MECHANIC CAN'T DO ALIGNMENT. DODGE SAYS NORMAL WEAR AND TEAR (OUT OF WARRANTY). I DON'T THINK SO, NOTICED ALIGNMENT PROBLEM FROM START. SEEMS DODGE FEELS PULLING IS NORMAL WHEN DRIVING.*AK

Parking Brake › ConventionalCrash1 injured
Filed Jan 9, 2002GA

PARKING BRAKE WOULD NOT RELEASE,GOT OUT OF CAR TO RELEASE IT POPPED AND CAME OUT OF PARK,ROLLED WITH ME FOR ABOUT 50 FEET DOWN HILL AND HIT A TREE KNOCKING ME OUT,AND BREAKING 3 RIBS AND BREAKING RIGHT WRIST.*AK

Engine and Engine Cooling › Engine
Filed Dec 27, 2001OK

ENGINE HEAD BLEW WHILE GOING 60MPH. CONSUMER NOTIFIED DEALER. CONSUMER WILL ADD ADDITIONAL INFORMATION.*AK

Tires › Tread/Belt
Filed Dec 27, 2001IN

CONSUMER WAS TRAVELING ABOUT 15MPH ON A HIGHWAY AND WITHOUT PRIOR WARNING TIRE EXPLODED AND BLEWOUT. CONSUMER WAS IN CONTROL OF VEHICLE. GOODYEAR TIRE MECHANIC TOLD CONSUMER THAT THERE WAS A SMALL PUNTCTURE INSIDE OF TREAD OF TIRE. GOODYEAR TIRE EXPLODED, AND CAME COMPLETELY APART ON BOTH SIDES. DEALERSHIP WA SAWARE OF PROBLEM. *AK

Power Train › Manual Transmission
Filed Dec 24, 2001WA

WHILE DRIVING, THE TRANSMISSION CONTROL LEVER BECAME DISENGAGED FROM THE TRANSMISSION, BECAUSE DEALER DID NOT INITIALLY FILL THE TRANSMISSION FLUID TO ITS MAXIMUM OPERATING CAPACITY, ALSO THE LINKAGES HAD COME UNDONE, PROBLEM HAS REOCCURRED 3 TIMES.*ET

Power Train › Automatic Transmission
Filed Dec 7, 2001CA

WHEN GETTING INTO THIRD GEAR TRANSMISSION WOULD NOT SHIFT, TRANSMISSION WILL ROAR UP, DEALERSHIP REPLACED TRANSMISSION TWICE. *AK CONSUMER IS STATING THAT THE MECHANIC TOLD THEM, THAT DODGE HAS HAD A HISTORY OF PROBLEMS WITH BAD SEALS IN THEIR TRANSMISSIONS,CONSUMER FEELS THAT DODGE SHOULD PAY FOR THE SECOND TRANSMISSION REPLACEMENT. *YD

Electrical System › Wiring › Front UnderhoodFire
Filed Dec 3, 2001AZ

I WAS DRIVING DOWN THE ROAD AND WITHOUT ANY WARNING THE VEHICLE CAUGHT FIRE UNDER THE HOOD. I LOST STEERING AND BRAKES. WAS ABLE TO RUN VEHICLE INTO CURB AND JUST GOT OUT BEFORE THINGS STARTED BLOWING UP. THE VEHICLE WAS COMPLETLY DISTROYED. I REPORTED THE INCIDENT TO MY INSURANCE AND A FEW DAYS LATER I WAS CONTACTED BY A INVISTAGATOR FROM DAIMLER CHRYSLER WHO STATED THAT THEY WANTED TO REPLACE MY VEHICLE BECAUSE THE FIRE WAS THERE FAULT. THIS STATEMENT LEAD ME TO BELEAVE DAIMLER CHRYSLER KNOWS ABOUT A PROBLEM AND WANT TO KEEP IT VERY QUITE. I WAS TOLD IF I TALK TO ANY ONE THE DEAL WOULD BE OFF. AS OF NOW I STILL DO NOT HAVE MY REPLACEMENT VEHICLE. DAIMLER CHRYSLER IS INSISTING I TAKE A VEHICLE OF LESSER VALUE THAT MY DURANGO. ANY INFORMATION REGUARDING THIS WOULD BE GREATLY APPRICIATED. I FEEL LIKE I AM AT THE MERCY OF A VERY POWERFUL CORPORATION.*AK

Tires
Filed Nov 27, 2001OH

TRAVELING WEST ON I-80, APPROX. 10 MILES FROM SHARON PA. THE LEFT FRONT TIRE BLEW UP AND SHREDDED. THERE WAS NO INDICATION OF AIR PRESSURE LOSS (IE; PULLING) PRIOR TO THE BLOWOUT AND UNWRAVELING OF THE TIRE. I HAD ALL I COULD DO TO MAINTAIN CONTROL AND GET TO THE RIGHT SIDE BERM. THERE WERE FIVE OF US IN THE VEHICLE. MY ISSUE IS WITH THE TIRE MANUFACTURER, NOT CHRYSLER CORP. I WAS ADVISED BY THE DODGE DEALER I DID NOT PURCHASE THE EXTENDED TIRE WARRANTY. AS AN OWNER OF A LARGE INDEPENDENT AUTOMOTIVE SERVICE REPAIR AND COLLISION SHOP, WE EXAMINED THE TIRE CLOSELY. WE NOTED A AN OBJECT APRX. 1/4" DIAMETER TAPERING TO A RELATIVE POINT THAT PUNCTURED THE TREAD OF THE TIRE. IT TURNED OUT TO BE A DRIED SMALL ANIMAL BONE. A HUNTER/FRIEND ADVISED ME IT APPEARS TO BE A SMALL BONE FROM A BIRD. WE HAVE SEEN MANY PUNCTURES, BLOWOUTS AT CITY AND HI-WAY SPEEDS, BUT NEVER A TIRE "UNWRAVELED" LIKE THIS. IT LOOKS VERY MUCH LIKE ALL THE PICTURES INVOLVING THE FIRESTONE/FORD FIASCO. I AM ONLY LOOKING FOR ANSWERS. I NOW HAVE RESERVATIONS IN GENERAL ABOUT THE TIRES. I WAS FORTUNATE TO MAINTAIN CONTROL AND AVOID SWAYING INTO A SEMI NEXT TO ME. ANY ADVIDE WILL BE APPRECIATED. OUR GY VENDOR HAS OFFERED TO GIVE IT TO GY FOR THEIR ANALYSIS. THANK YOU. RICHARD A. SACHA. *AK (TIRESIZE: 31X10.5 15)

Exterior Lighting › HeadlightsFire
Filed Nov 26, 2001IL

VEHICLE EXPERIENCED FIRE, IT APPEARED TO HAVE STARTED IN THE HEADLIGHT, CLAIM 13-7435-963. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 14, 2001WI

WHILE SHIFT LEVER INDICATOR WAS IN PARK AND ENGINE WAS IDLING VEHICLE JUMPED INTO REVERSE AND TRAVELED APPROXIMATELY 50 FEET. VEHICLE CRASHED INTO TREES, CAUSING PROPERTY AND VEHICLE DAMAGE. THERE WERE NO INJURIES DURING THIS INCIDENT. DEALERSHIP EXAMINED VEHICLE, AND REPLACED DRIVESHAFT IN AN ATTEMPT TO CORRECT THE PROBLEM. ON 06-NOV-2001, WHILE VEHICLE WAS IN PARK AND IDLING, IT JUMPED OUT OF PARK INTO REVERSE AND TRAVELED APPROXIMATELY 20 FEET. IN AN ATTEMPT TO STOP VEHICLE, A TIRE ROLLED OVER OWNERS ANKLE. DEALERSHIP WAS CURRENTLY EXAMINING VEHICLE FOR SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

Power Train › Automatic Transmission
Filed Nov 14, 2001LA

WHEN GEAR SHIFT IS MOVED FROM PARK TO REVERSE THE INDICATOR SHOWS IT TO BE IN REVERSE BUT IT IS NOT. AT TIMES WHEN SHIFTED FROM PARK TO REVERSE THERE IS NO INDICATIONS AT ALL. DEALER REPLACED TRANSMISSION MODULE AFTER LONG TALKS WITH MANUFACTURER, BUT DID NOT FIX PROBLEM AND IS GETTING WORSE. TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL, APALLING!! *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 7, 2001MD

THERE WAS NO WARNING, OIL PRESSURE LIGHT JUST CAME ON AND WE LOST PRESSURE. THEN THERE WAS A KNOCKING NOISE UNDER THE HOOD. WE HAD IT TOWED TO HERB GORDON DODGE, WHICH SAID THE ENGINE WAS A TOTAL LOSS. I HAD TO DRIVE IT HOMEAND THE ENGINE LIGHT CAME ON. I CALLED FITZGERALD TO SEE IF I WAS COVERED UNDER WARRANTY. THEY SAID BRING IT IN, SO I HAD IT TOWED TO THE DEALER. THEY SAID THE WARRRANTY WOULDN'T COVER IT BECAUSE I COULD NOT PRODUCE 15 MAINTENANCE RECEIPTS. I HAD A FULL SERVICE ENGINE FLUSH AT 32,727 MILES. THEY DID NOT CARE, BUT SAID THEY COULD GIVE ME A NEW ENGINE AT $6000 OR A PATCHUP AT $4200. THE SERVICE MANAGER ALSO OFFERED TO PUT ME IN CONTACT WITH A COMPANY THAT WILL FINANCE ENGINES.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Nov 1, 2001OK

MY HUSBAND WAS DRIVING OUR CAR AND WAS APPROACHING A RED LIGHT,AT 20 MILES PER HOUR. AS THE LIGHT CHANGED TO RED HE PRESSED DOWN ON THE BRAKES AND IT DID NOT SLOW DOWN ANY, HE PROCEEDED TO GO THROUGH THE LIGHT APPLYING MORE PRESSURE TO THE BRAKES WHICH FAILED HIM. HE LEFT TIRE MARKS ON THE ROAD FOR ABOUT 37 FT AND ENDED UP HITTING A VEHICLE AND IN THE END THERE WERE 4 VEHICLES TOTAL. I HAVE RESEARCHED ON LINE AND HAVE FOUND OUT THAT THERE HAVE BEEN PROBLEMS WITH THE REAR BRAKES ON DODGE DURANGO'S THAT WERE MADE IN 1999. OUR DURANGO IS A 2000 BUT WAS MANUFACTURED IN DECEMBER 1999. WE FEEL THAT IN LIGHT OF THIS INFO, WE SHOULD HAVE RECIEVED SOME FORM OF RECALL LETTER FROM THE DEALERS WHICH WE HAVE NOT AS YET. WE ARE NOT SURE OF THE TOTAL COST OF THE ACCIDENT AS YET, SO THE FIGURES ARE JUST QUOTES SO FAR. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Oct 30, 2001FL

WHILE DRIVING AT 20MPH ABS BRAKES LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. VEHICLE HAD FRONTAL DAMAGE. CONTACTED DEALER, AND DEALER STATED THAT ABS BRAKES WERE NOT SUPPOSE TO LOCK UP, AND WOULD GET BACK IN TOUCH WITH CONSUMER.*AK CONSUMER WAS INFOMRED THAT ANTI-LOCK BRAKES ARE IN THE REAR NOT THE FRONT.*SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Oct 15, 2001CA

WHILE DRIVING, CONSUMER SMELLED GAS AND PULLED OVER, CONSUMER LOOKED UNDER THE HOOD AND THE VEHICLE WAS ON FIRE, CLAIM 75-A422-019. *SLC

Tires
Filed Oct 11, 2001PR

CWHILE MOTHER WAS DRIVING ABOUT 15 MPH RIGHT FRONT TIRE COLLAPSED WITH WHEEL DISCONNECTING FROM VEHICLE . HAD TO BE TOWED TO DEALER, AND THEY COULD NOT DETERMINE WHAT HAD CAUSED DISATTACHMENT. ACCORDING TO CONSUMER, THEY JUST FIXED, MANUFACTURER WAS NOT CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK EA03-023

Power Train › Automatic Transmission
Filed Oct 10, 2001MA

VEHICLE FAILS TO ENGAGE INTO GEARS PROPERLY WHILE IDLING AT STOP SIGNS OR LIGHTS. THIS CAUSES VEHICLE TO STALL . PROBLEM CAN HAPPEN WHILE DRIVING AT ANY SPEED. HAD BEEN TO DEALERSHIP NUMEROUS TIMES. HAD TRANSMISSION REPLACED, BUT PROBLEM STILL EXISTS. MECHANIC HAD NO KNOWLEDGE OF CAUSE OF PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 2, 2001CT

WARPED FRONT BRAKE ROTORS ARE CAUSING SEVERE VIBRATION IN THE BRAKE PEDAL. DEALER DOES NOT RECOMEND RESURFACING BECAUSE THERE IS INSUFFICIENT MATERIAL AND THINNING THE ROTORS WILL COMPOUND THE PROBLEM. DEALER SAYS REPLACEMENT PARTS WILL LAST JUST AS LONG BASED ON DRIVING HABITS. NAPA SELLS ROTORS WITH A LIFETIME WARRANTY. THE ROTORS FROM THE FACTORY ARE A SAFETY PROBLEM THAT DODGE IS PASSING OFF ON THE CUSTOMER. NO WELL MAINTAINED VEHICLE SHOULD NEED TO HAVE NEW ROTORS INSTALLED AT JUST OVER 20,000 MILES.

Power Train › Driveline › Differential Unit
Filed Oct 1, 2001DE

I HAD A LOT OF CHATTERING AND GRINDING NOISES IN BOTH THE FRONT AND REAR DIFFERENTIAL. THE DEALER CHECKED THE PROBLEM AND FOUND OUT THAT THE DIFFERENTIAL FLUID NEEDED TO BE CHANGED DUE TO THE VISCOSITY BEING WEAK AND RECOMMENDED THAT IT BE CHANGED AND ADDITIVE BE DONE. UPON FINDING THIS OUT THEY ALSO SAID THAT THIS FLUID WOULD HAVE TO BE CHANGED EVERY 30,000 MILES. MY COST FOR THIS PROBLEM WAS $400.00. IT WAS NOT SPECIFIED IN THE OWNER'S MANUAL THAT THIS HAD TO BE DONE AT ALL.*AK

Vehicle Speed Control
Filed Sep 27, 2001CA

I WAS DRIVING MY 2000 DODGE DURANGO ON THE FREEWAY AT APPROX. 70MPH. SUDDENLY, THE VEHICLE ACCELERATED TO FULL THROTTLE ON ITS OWN. THE CRUISE CONTROL WAS NOT ENGAGED. MY FOOT WAS OFF THE GAS PEDAL AND THE CAR KEPT ACCELERATING. I TAPPED THE GAS PEDAL WITH MY FOOT TO ATTEMPT TO RAISE IT WITH NO EFFECT. I DOWN SHIFTED TO SECOND GEAR WITH NO EFFECT. I ENGAGED AND DISENGAGED THE CRUISE CONTROL WITH NO EFFECT. THE ONLY WAY I COULD PREVENT THE CAR FROM CONTINUING TO ACCELERATE WAS TO BRAKE AND RELEASE WHILE I CROSSED THREE LANES OF TRAFFIC. AT NO TIME DID I HAVE MY FOOT ON THE GAS PEDAL. AS I EXITED THE FREEWAY IT BECAME INCREASINGLY DIFFICULT TO CONTROL THE CAR WHILE FIGHTING THE ENGINE POWER WITH THE BRAKE PRESSURE. I SHUT THE ENGINE OFF AND COASTED TO THE SIDE OF THE ROAD. WE COULD HAVE EASILY HAD A COLLISION AND WE ARE FORTUNATE NO ONE WAS HURT AS A RESULT OF THIS VERY SERIOUS SAFETY DEFECT. *AK

Seat Belts › Rear/Other
Filed Sep 12, 2001OH

UPON STOPPING VEHICLE ON THREE SEPARATE OCCASIONS 2ND & 3RD ROW SEATBELTS (WITH CHILD CAR SEAT IN THEM) DISCONNECTED THEMSELVES CAUSING THE CHILD CAR SEAT TO FALL FORWARD.

Seat Belts › Front › Buckle AssemblyCrash3 injured
Filed Sep 6, 2001WY

MY 2YR OLD DAUGHTER WAS SEATBELTED IN MIDDLE SEAT IN A CAR SEAT. WHEN I HAD THE WRECK, THE SEATBELT THAT WAS HOLDING THE CARSEAT CAME UNBUCKLED. MY MOTHER WAS SITTING BACK THERE, AND SHE CAUGHT MY DAUGHTER. THE THIRD SEAT IN THE DURANGO HAD BENT ALL THE WAY UP TO THE MIDDLE SEAT. I AM ALSO HAVING A HARD TIME GETTING MY INSURANCE TO REPLACE ANY SEATBELTS OR THE CARSEAT. WHAT CAN I DO?*AK

Suspension › Front
Filed Aug 31, 2001OK

VEHICLE FISHTAILS WHEN RIDING OVER RIPPLES AND BAD ROADS. DEALER ROTATED/BALANCED TIRES AND ALIGNED CAR. STILL MAKES YOU FEEL YOU ARE GOING TO LOOSE CONTROL ON BAD ROADS. TV PROGRAM SHOWED AN ACCOUNT OF A PROBLEM SIMILIAR TO MINE WHICH DEALT WITH A STEERING AND STABILIZATION DEFECT. WE NEARLY LOST CONTROL WHEN PULLING AN RV RECENTLY. DEALER DIDN'T KNOW WHAT ELSE TO DO ABOUT PROBLEM AT THE TIME. *AK

Steering › Linkages › Tie Rod Assembly
Filed Aug 28, 2001IN

WHILE DRIVING INNER TIE ROD THAT GOES INTO STEERING MECHANISM WAS STRIPPED, CAUSING PASSENGER'S SIDE TIRE TO TURN OUTWARD TO RIGHT OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 20, 2001NY

WHILE PARKED AND IDLING A 3YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF PARK INTO DRIVE, AND WITHOUT APPLYING BRAKE PEDAL, VEHICLE WENT INTO A CORN FIELD BEFORE STOPPING; DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 16, 2001VA

BRAKE PEDAL GETS MUSHY, METAL-ON-METAL SOUND HEARD, TRUCK CREEPS FORWARD. THIS IS THE SECOND TIME THERE HAS BEEN A PROBLEM WITH THE MASTER CYLINDER. *AK

Steering › Steering Wheel/Handle Bar
Filed Aug 14, 2001OK

WHEN DRIVING VEHICLE STEERING WHEEL WILL WANDER OFF WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF THE PROBLEM.*AK

Suspension
Filed Aug 13, 2001NJ

WHILE DRIVING AT HIGHWAY SPEEDS AND GOING OVER A BUMP VEHICLE LOSES CONTROL. IT FEELS VERY UNSAFE TO DRIVE, IT FEELS LIKE VEHICLE IS GOING TO CRASH INTO NEXT VEHICLE. TOOK TO DEALER, AND THEY SAID ITS ONE OF THE CHARACTERISTICS OF THE TRUCK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Suspension › Front
Filed Aug 13, 2001OK

PROBLEMS CONTROLLING STEERING, WHEN HITTING VERY SMALL BUMPS ON THE HIGHWAY. CAR TENDS TO JUMP AND SKIP HARD TO THE LEFT OR RIGHT, CAUSING THE DRIVER TO BE FORCED TO COMPENSATE HARD ON THE STEERING WHEEL TO KEEP THE BACK END OF THE CAR FROM FISHTAILING. PROBLEM KEEPS KNOCKING CAR OUT OF ALIGNMENT & HAS NOW CAUSED DAMAGE TO BOTH FRONT TIRES. HAVE BEEN ADVISED BY INDEPENDANT MECHANICS, THAT THE WRONG ROAD CONDITIONS (RAIN, SNOW ETC...) COULD VERY LIKELY CREATE A FATAL OUTCOME IF THIS PROBLEM IS NOT CORRECTED.*AK

Wheels
Filed Aug 10, 2001LA

WHILE DRIVING 70 MPH LEFT REAR WHEEL FLARE CAME OFF AND NEARLY HIT VEHICLE BEHIND HIM. DEALER TAPED IT BACK ON. FACTORY REPRESENTATIVE SAID IT SEEMED TO BE SECURE. CONSUMER FELT THIS WAS A SEFETY ISSUE.*AK CONSUMER STATES FACTORY INTALLS THIS WITH D2 SIDED TAPE. *SLC

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Aug 3, 2001MI

WHEN DRIVING ON UNEVEN ROAD SURFACE AS I-94 FWY, VEHICLE EXPEIRENCES LOSS OF SPUR TRACTION AND BRAKE-OUT. IN THREE LANE TRAFIC, BRAK-OUT IS A MAJOR FAILURE AND CAUSES WITH UN-EXPIREANCED DRIVER BAD EXIDENCE. PLEASE CHECK WITH MANUFACTURE, SINCE 5 OTHER OWNERS IN MY COMPANY EXPERIANCE THE SAME INCEDENT ALLMOST ANY DAY. *AK

Power Train › Automatic Transmission
Filed Jul 31, 2001CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline
Filed Jul 24, 2001WA

THE VEHICLE HAS POOR MILEAGE, 13 MILES PER GALLON ON THE FREEWAY AND 10 MILES PER GALLON IN THE CITY.*YD

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 23, 2001CA

DEALER STATES THAT PART NOT REQUIRED FOR TRUCKS. A THREE YEAR OLD CHILD SHIFTED FROM PARK INTO REVERSE, AND VEHICLE TOOK OFF. *AK

Power Train › Automatic Transmission
Filed Jul 18, 2001IL

PULLED INTO GARAGE AND CAR WOULD NOT GO INTO PARK, REVERSE, DRIVE, ETC. - DIGITAL GAUGE ON THE DASH SHOWED THAT THE CAR WAS IN GEAR 1. THE CAR FELT LIKE IT WAS IN PARK ALTHOUGH WE HAD A DIFFICULT TIME TURNING THE CAR OFF SINCE GEARS WOULD NOT WORK PROPERLY. EVEN THOUGH THE CAR WAS IN PARK, IT WAS ABLE TO BE ROCKED BACK AND FORTH AS IF IT WAS IN NEUTRAL.WE HAD IT TOWED AWAY ON A FLATBED TO THE DEALER SINCE WE WERE NOT ABLE TO DRIVE IT. WE WERE TOLD THAT A PART SNAPPED IN THE STEERING COLUMN. WE'VE COMPLAINED TO DEALER ON TWO SEPARATE OCCASIONS (MILEAGE 5963 AND 14120) ABOUT THE PROBLEMS IN THE STEERING COLUMN PORTION OF THE VEHICLE - THE SERVICE DEPARTMENT COULDN'T DUPLICATE THE PROBLEM, AND TOLD US NOT TO WORRY ABOUT IT... IT MAKES ME WONDER WHAT WOULD HAVE HAPPENED IF I WAS DRIVING (WITH MY TWO SMALL CHILDREN) WHEN THIS PART SNAPPED??*AK

Suspension
Filed Jul 17, 2001NJ

WHILE CONSUMER WAS DRIVING ON HIGHWAY AND WITHOUT ANY NOTICE VEHICLE STARTED TO DO 180 DEGREE TURN, AND THEN BRAKES WOULD STOP WORKING. HAS NOT CONTACTED DEALER. *AK

Steering › Steering Wheel/Handle Bar
Filed Jul 15, 2001AL

ENGINE HAS HAD A MISS IN IT SINCE WE PURCHASED THE CAR. WE HAVE TOOK IT BACK TO THE DEALER 3 TIMES COMPLAINING, WITH THE FIRST ONE WAS BEFORE IT HAD 2000 MILES ON THE CAR. THE DEALERSHIP TOLD US THE FIRST TIME THAT IT WOULD/DID NOT SHOW UP ON THE COMPUTER UNTIL IT HAD OVER 2000 MILES ON THE CAR. SO DRIVE IT UNTIL THEN, AND IF IT STILL DID IT BRING IT BACK IN. WE BROUGHT IT BACK IN AT 3,803 MILES,7,596 MILES AND THEN AT 18,275. AT 7,596 MILES THEY REPROGRAMMED THE CAR AND TOLD US TO USE UNLEADED PLUS GAS INSTEAD OF REGULAR. IT DID NO GOOD TO CHANGE THE GRADE OF GAS. THEN WE BROUGHT IT BACK IN AT 18,275 MILES WITH 4 DIFFERENT PROBLEMS AND THEY CHANGED THE FAN CLUTCH. THE CAR STILL MISSED AFTER THIS. THE DEALERSHIP TOLD US AT THIS TIME THAT THEY HAD 3 OTHER CARS WITH THE SAME PROBLEM AND THAT CHRYSLER DOES NOT KNOW WHAT THE PROBLEM IS AND CAN NOT FIX IT. AS FAR AS THE CLOCK SPRING, THEY WERE GOING TO REPLACE IT, BUT CHRYSLER TOLD THEM INSTEAD TO CHANGE OUT THE STEERING COLUMN INSTEAD.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 11, 2001GA

WHILE IDLING IN DRIVEWAY VEHICLE JUMPED OUT OF PARK INTO REVERSE. CONTACTED DEALER, AND DEALER STATED THAT HAD NEVER HEARD OF PROBLEM BEFORE.*AK

Air Bags › FrontalCrash
Filed Jul 11, 2001WV

WHILE DRIVING 30 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMER, AND CONSUMER REARENDED OTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

Air Bags › Side/WindowCrash
Filed Jul 2, 2001TN

WHEN DRIVING AT 15M PH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 2, 2001OH

CONSUMER'S CHILD WAS ABLE TO TAKE VEHICLE OUT OF PARK AND PUT IT INTO REVERSE WHILE SHE WAS BEING BUCKLED INTO A CHILD SAFETY SEAT. VEHICLE STARTED ROLLING BACKWARDS. CONSUMER WAS ABLE TO STOP VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Air Bags › FrontalCrash1 injured
Filed Jun 15, 2001KY

HIT GUARD RAIL HEAD ON AT 65MPH, AIRBAGS DIDN'T DEPLOY, ROLLED TRUCK 2-3 TIMES. SECOND NEW DODGE AUTO THAT AIRBAGS DIDN'T DEPLOY IN ACCIDENT.

Power Train › Driveline › Differential Unit
Filed Jun 5, 2001FL

WHILE DEACCELERATING NOTICED VEHICLE WAS MAKING A HOWLING NOISE. DEALER HAS CHANGED DIFFERENTIAL RING AND PINION GEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK

Air Bags › FrontalCrash1 injured
Filed May 30, 2001CA

CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND WAS INVOLVED IN A COLLISION. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN ACCIDENT, CONSUMER HAS EXTENDED WARRANTY, HOWEVER COULD NOT FIND ANYONE TO CHECK OUT AIRBAGS. *SLC

Steering › Rack and Pinion
Filed May 14, 2001CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed May 10, 2001NY

PRESSED BRAKE ABS KICKED IN AND WOULD NOT STOP. CLEAR DAY, DRY CLEAN ROAD, AND NO SKIDDING. 3TIMES IN SHOP STILL A PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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