VEHICLE STALLED AT 30 MPH. *AK
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
OIL AND ENGINE LIGHT CAME ON. PULLED OVER TO CHECK OIL, AND OIL WAS VERY LOW. HAD JUST CHANGED OIL TWO WEEKS AGO. CONSUMER NOTICED A LOUD NOISE COMING FROM UNDER ENGINE WHEN ACCELERATING, BUT NOT AT ALL TIMES. ANOTHER TIME WHILE DRIVING ON PARKWAY VEHICLE DIED, CONSUMER CAME CLOSE TO HAVING AN ACCIDENT. DEALER SAID IGNITION COIL WENT BAD. *AK THE ENGINE LIGHT CAME ON BECAUSE OIL AND FILTER WERE NOT CHANGED REGULARLY. THE CATALYTIC CONVERTOR WAS DAMAGED BUT THE DEALER COULD NOT FIX IT DUE TO NATIONAL BACK ORDER. *YH
FRONT BALL JOINTS WORE OUT PREMATURELY. DEALER HAS BEEN NOTIFIED.*AK
SAFETY LOCKOUT USED TO KEEP THE VEHICLE IN PARK (UNTIL BRAKE PEDAL IS DEPRESSED) FAILED. GEAR LEVER WAS ACCIDENTLY ENGAGED AND THE VEHICLE DROVE INTO A STRUCTURE. MINOR DAMAGE OCCURED - BUT IT JUST MISSED 2 KIDS AND A WOMAN.*AK
THE DODGE DURANGO WAS PURCHASED IN OCT'1999. HEADING EAST ON I-20 WHEN WE HEARD A CLICKING SOUND FROM THE FRONT END OF SUV. THE CLICKING GOT LOUDER. AS WE TRIED TO ACCELERATE TO EXIT THE S.C. HIGHWAY, THE CLICKING TURNED INTO A RATTLE AND THE SUV BEGAN TO STALL AND EVENTUALLY QUIT. WE HAD THREE CHILDREN ON BOARD (19 MONTHS, 30 MONTHS, & 7 YRS). AFTER WAITING APPROX 3 HRS FOR FAMILY TO ARRIVE FROM GA, WE HAD THE SUV TOWED TO AUGUSTA DODGE. THEIR INITIAL FINDINGS WERE THAT JIFFY LUBE DIDN'T REPLACE THE OIL AFTER THE OIL CHANGE WE'D RECEIVED JUST BEFORE GETTING ON THE HWY. DODGE THEN SAID WE HAD A HOLE IN OUR ENGINE. NEITHER PROVED TO BE TRUE. NATIONWIDE INSURANCE CONCLUDED THAT THE PROBLEM WAS MECHANICAL. DODGE ADMITTED THAT THEY HAVE 40 1999 V-8 ENGINES BACKLOGGED IN ATLANTA ALONE. WE'VE DISCOVERED VIA MECHANICS THAT DODGE'S V-6 & V-8 ENGINES ARE GUMMING UP, RESULTING IN A NEED FOR VALVE JOBS, ETC. THIS CONFIRMED JIFFY LUBE'S OBSERVATION THAT THE OIL SEEMED TO BE GUMMING UP. SUGGESTING A PROBLEM W/ OIL PUMP. *AK
BEGINNING IN JANUARY OF 2000 OF BRAKES HAVE MALFUNCTIONED. WE HAVE EXPERIENCED OUR BRAKES NOT WORKING AT ALL CAUSING US TO RUN THROUGH RED LIGHTS AND PAST STOP SIGNS. OUR BACK BRAKES HAVE LOCKED UP ON US ON MULTIPLE OCCASSIONS CAUSING US TO HAVE TO SWERVE TO AVOID CAUSING WRECKS. ON MULTIPLE OCCASSIONS WE HAVE LEFT BLACK SKID MARKS ON PAVEMENT DUE TO BACK BRAKES LOCKING UP. THESE BREAKING PROBLEMS HAVE HAPPENED AT SPEEDS VARYING FROM 5 MILES PER HOUR TO 65 MILES PER HOUR. THIS VEHICLE HAS BEEN IN FOR REPAIR ON THE BRAKES ON 7 SEPERATE OCCASSIONS WITH REPAIRS RANGING FROM CLEANING AND ADJUSTMENTS TO CHANGING OF CALIPERS. ON 1/14/200 THE DX WAS BRAKES DIRTY AND NEEDED ADJUSTED. ON 2/3/00 DX CALIPERS NOT WORKING. 3/23/00 CALIPERS REPLACED. ON 11/10/2000 BRAKES WERE CLEANED AND ADJUSTED. WE PICKED UP OUR VEHICLE TODAY 1/13/01 FOR REPAIR ON BRAKES. WE COMPLAINED THAT AGAIN BRAKES ARE LOCKING UP AND FAILING. THE BRAKES WERE AGAIN CLEANED AND ADJUSTED PER TECHNICIAN. FROM THE DATE OF PURCHASE OUR REAR LATCH HAS NOT LOCKED. 1/14/2000 DX REAR LOCK ASSY FAILURE. 2/3/00 ASSEMBLY REPLACED. 3/23/00 THE DX WAS ACCUATOR . 10/17/2000 ACCUATOR REPLACED. 1/13/01 TECHNICIAN MADE ANOTHER INTERNAL REPAIR IN AC/HEATER SYSTEM. ON 10/17/2000 WE NOTIFIED BERRY MOTOR THAT WE WERE SMELLING OUR FIRECRACKER SMELL AND SMELL NOTICABLE WHEN AIR CONDITIONING ON BECAUSE IT WOULD BRING SMELL INTO VEHICLE. NO DX NOTED AT THAT TIME. 11/10/2000 VEHICLE IN FOR OVERHEATING PROBLEMS. DX. GASKET LEAKING. WE RECENTLY
THERMOSTAT NEEDLE WOULD MOVE ALL WAY UP IN RED, AND VEHICLE OVERHEATED. VEHICLE HAD TO BE TOWED TO DEALER, AND DEALERSHIP WAS AWARE OF PROBLEM.*AK
MULTIPLE FAILURES OF BOTH FRONT AND BOTH REAR POWER WINDOWS. *AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS CONSIDERED TOTALED BY INSURANCE AGENCY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
THE VEHICLE HAS EXPERIENCED SEVERAL INSTANCES OF ELECTRICAL SYSTEM FAILURES, THE BATTERY HAS BEEN REPLACED ON TWO OCCASIONS, THE INSTRUMENT PANEL AND GAUGES SPIKE AND ARE ERRATIC, CONSUMER WAS TOLD BY THE DEALERSHIP ON ONE REPAIR THAT THERE WAS AN OPEN CIRCUIT CAUSING THE PROBLEM, HOWEVER AFTER REPAIR THE ELECTRICAL SYSTEM CONTINUED TO EXPERIENCE PROBLEMS. *MJS
TRANSMISSION WAS LEAKING AND SLIPPING. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES. *AK
TREAD SEPARATION FROM THE CARCUSS AND SUDDEN LOSS OF AIR AND VEHICLE CONTROL. *AK (DOT NUMBER: MN60 K60V TIRESIZE: 10.5R15LT)
AFTER REPAIR OF CRUISE CONTROL BRAKE SWITCH THE CRUISE CONTROL BEGAN TO ACCELERATE VERY QUICKLY AND WOULD NOT DISENGAGE AFTER HITTING THE BRAKE PEDAL. NLM
BALL JOINT FAILED PREMATURELY AT STATE INSPECTION. *AK
PINION SHAFT SNAPPED OFF JAMMING INTO GEAR BOX, CAUSING REAR WHEELS TO LOCK UP. POWER STEERING PUMP FAILED CAUSING LOSS OF CONTROL. CAR CRASHED INTO CURB.*AK
VEHICLE EXPERIENCING PROBLEM WITH COLD START. DEALER UNABLE TO CORRECT PROBLEM, AND VEHICLE EXPERIENCING PROBLEM WITH SUDDEN ACCELERATION WHILE DRIVING AT 55 MPH. CRUISE CONTROL WAS NOT ENGAGED DEALER NOTIFIED, AND INFORMED CONSUMER THAT THEY COULD NOT DUPLICATE PROBLEM. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILSON THIS MATTER. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
TWICE WITHIN THE PAST MONTH, TRUCK HAS BEEN SERVICED FOR ELECTRICAL PROBLEMS. THE ABS AND BRAKE WARNING LIGHT COME ON AND STAY ON FOR EXTENDED PERIODS OF TIME. ON OCCASION, THE GAUGES IN THE DASH WILL "SPIKE", MEANING THEY GO TO THE MAXIMUM THEN DROP BACK TO "NORMAL" RANGE OR STAY AT MAXIMUM, NOT DROPPING BACK TO NORMAL. *CJ
3 OF THE 4 POWER WINDOWS HAVE FAILED TO OPERATE IN LESS THAN ONE YEAR OF PURCHASE OF VEHICLE
THIS IS THE SECOND TIME THIS PROBLEM HAS RESULTED IN AN ACCIDENT. THE FIRST TIME I WASN'T SURE WHAT HAPPEN BUT AFTER SOME INVESTIGATION I FOUND THAT THE ABS SYSTEM WAS NOT WORKING PROPERLY. INSTEAD OF THE BRAKES PUMPING LIKE THEY ARE SUPPOSE TO. WHEN EXCESSIVE FORCE IS APPLIED THE BRAKES LOCK UP AND THE TRUCK GOES INTO A SLIDE. ALSO IF YOU ARE APPLING THE FORCE TO THE BRAKES AND YOU HIT A HOLE OR ANY OBJECT IN THE ROAD THIS CAUSES THE BRAKE TO RELEASE RESULTING IN LOSS OF BRAKES. IT IS LIKE TRYING TO STOP A FREIGHT TRAIN, I SPOKE WITH DODGE TODAY AND THE CHRYLSLER'S INVESTIGATION TEAM IS GOING TO LOOK INTO THIS PROBLEM. IN THE MEAN TIME, THIS PROBLEM HAS RESULTED IN TWO ACCIDENTS FOR ME CAUSING ME SEVERAL THOUSAND DOLLARS IN DAMAGES TO MY TRUCK. I THINK THERE IS A SERIOUS UNDERLYING PROBLEM WITH MY VEHICLE AND HAS MADE UNSURE THAT I WANT TO CONTINUE TO OWN THIS TRUCK. PLEASE HELP ME WITH THIS MATTER, I DON'T THINK DODGE FEELS THAT IT IS THEIR PROBLEM AND I DONT THINK THEY ARE WILLING TO FIX IT.*AK
BRAKE DRUMS WARPED IN BOTH FRONT AND BACK. REPLACEMENT COST APPROX. $750.00
INTERMITTENTLY WHEN APPLYING BRAKES THE PEDAL STARTS TO STOP NORMALLY. BRAKES BEGIN TO GRIND, RESULTING IN EXTENDED STOPPINGDISTANCE. DEALER HAS INSPECTED VEHICLE, AND DETERMINED THAT ABS SENSOR IS BAD. THE PART HAS BEEN ON BACK ORDER.*AK
VEHICLE FAILED TO STOP AT 2 RED LIGHTS , 2 STOP SIGNS , AND WHILE MAKING A RIGHT TURN AT AN INTERSECTION. THE FIRST INCIDENT WAS ABOUT 1 YEAR AGO. THE DEALER HAS INSPECTED THE CAR AND BELIEVES IT IS THE ABS MODULE , WHICH THEY HAVE BEEN WAITING FOR ABOUT 4 MONTHS FROM DODGE .
I HAVE HAD A FLAT TIRE ON THE PASSENGER SIDE REAR WHEEL,WHEN I WAS CHANGING THE TIRE,I NOTICED THAT ONE OF THE WHEEL STUDS BROKE OFF,WHEN I WENT TO MY DEALER TO HAVE IT FIXED,TWO MORE WHEEL STUDS BROKE OFF WHEN THE DEALER WAS FIXING IT,TOTAL WHEEL STUDS THAT BROKE OFF THE SAME WHEEL WAS 3, MY CONCERN IS, MY TRUCK IS ONLY 2 YEARS OLD AND ALREADY 3 WHEEL STUDS HAD BROKEN OFF THE SAME WHEEL,ALTHOUGH THE REPAIR WAS DONE BY MY DEALER UNDER WARRANTY, I AM JUST WORRIED HOW MANY MORE WHEEL STUDS WILL BREAK AND LUCKILY I WAS NOT DRIVING AT THE TIME THE STUDS BROKE, BUT WHAT IF I WAS DRIVING? WHAT THEN COULD HAVE HAPPENED TO ME AND OTHERS? I DON'T EXPECT YOU AT NHTSA TO ASK DAIMLER-CHRYSLER TO MAKE A RECALL JUST BECAUSE OF MY CASE,BUT PLEASE LOOK INTO THIS SITUATION.*AK
WHEN DRIVING AT 30-35 MPH AND UPON DEPRESSING BRAKE PEDAL TO MAKE A NORMAL STOP CONSUMER NOTICED A LOUD NOISE, BRAKE PEDAL GOT VERY HARD, MAKING IT VERY DIFFICULT TO STOP WHICH CAUSED AN ACCIDENT. DEALER FOUD NOTHING WRONG WITH THE BRAKES. ALSO NEITHER DRIVER'S SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED.
I'VE CONTACTED DODGE A NUMBER OF TIMES, THEY DECLINE RESPONSABILITY FOR AIRBAGS AND REFUSE COMMENT ON BRAKE PEDAL FAILURE. THIS IS ALSO THE FOURTH TIME I'VE ATTEMPTED TO CONTACT NHTSA AND WOULD LIKE A REPLY.
CONSUMERS FUEL STRAPS WERE FATIGUED AND CONSUMER BELIEVES THAT IS HOW HIS VEHICLE CAUGHT FIRE AFTER SKIDDING ON SLICK PAVEMENT AND TIPPING OVER PRIOR TO RECALL NOTICIFATION. NLM
TWO FRONT HAVE BUBBLES AND TREAD IS COMPLETELY WORN OUT. REAR TIRES SHOW EXCESSIVE TREAD WEAR. ORIGINAL TIRE EQUIPMENT ON A 1999, DODGE, DURANGO. TIRE MILEAGE ABOUT 20,000. PLEASE LIST TIRE SIZE AND DOT # IF POSSIBLE.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
3RD SET OF TIRES (TWO GOODYEAR ONE MICHELIN). DODGE CLAIMS BAD TIRES, GOODYEAR CLAIMED BAD SCHOCKS. I'VE REPLACED TIRES AND SHOCKS AND STILL HAVING PROBLEMS. FRUSTRATED AT CHRYSLER FOR THEIR UNWILLINGNESS TO HELP. (TIRESIZE: P235 75 R)( DOT NUMBER: TIRE SIZE: P235 75 R )
REAR AND FRONT POWER WINDOWS HAVE FAILED TO OPERATE TWICE. THE FRONT END MAKES A ROMPING NOISE THAT HAS BEEN VERIFIED NOT TO BE TIRE NOISE. SOUNDS LIKE THE FRONT END MAY FALL OFF. DEALER KEEPS SAYING THAT THEY CAN'T DUPLICATE THE NOISE. *AK
APPROACHING A STOP WHILE DRIVING 30 MPH DRIVER APPLIED BRAKES AND ABS LOCKED UP, CAUSING A REAR END CRASH. THERE WAS ALMOST $2,000 DAMAGE TO VEHICLE.. PRIOR TO THIS INCIDENT, VEHICLE HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR THIS PROBLEM. DEALERSHIP HAS NOT BEEN ABLE TO CORRECT THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN DRIVING AT ANY SPEED FRONT WHEELS ARE SHAKING DUE TO FRONT WHEEL BEARING WHICH HAS POPPED OUT OF PLACE, WHICH COULD CAUSE THE WHEEL TO COMPLETELY SEPARATE FROM THE AXLE AT ANY GIVEN TIME. THIS WAS THE THIRD REPLACEMENT. *AK
REAR END LOCKED UP WHILE DRIVING. DEALER IS INSPECTING VEHICLE.*AK THE DEALER DISCOVERED THAT THE TRANSMISSION HAD LOCKED UP. *YH
TRANSMISSION HESITATES, THEN JERKS WHILE GETTING INTO SECOND GEAR. I CONSIDER THIS A SAFETY HAZZARD WHILE MAKING TURNS. THIS COULD CAUSE AN ACCIDENT.
CONSUMER HAD FOUND A PROBLEM WITH TIRES AND SUSPENSION. TECHNICIAN HAD FOUND THAT SHOCK ASORBER WAS NOT SUPPORTING VEHICLE IN FRONT. ALSO TIRES WILL WEAR OUT AND FRONT OF VEHICLE WILL SINK, AND REAR TIRE WILL NOT HELP. *AK *JB
REPEATLY SINCE WE HAVE HAD THE CAR WE HAVE HAD ENGINE NOISES AND FAILURE TO ADVANCE GEAR WHEN DRIVING. ONE OF THE MORE FRIGHTENING INCIDENTS WAS WHEN DRIVING ON THE HIGHWAY THE ENGINE LOST POWER AT 65+ . I LAST EVENING AFTER JUST GETTING IT BACK FROM THE DEALER MY HUSBAND HAD IT OUT WITH MY SON AND IT STALLED AGAIN ON HIM. I REFUSE TO DRIVE IT TO GET MY KIDS IN COLLEGE FOR FEAR OF AN ACCIDENT SOMEHOW THAT DOES NOT SEEM RIGHT. I HAVE A CLAIM #7286397. PLEASE HELP. PAT RYAN. *AK
DRIVING ABOVE 30MPH WITH EITHER BACK WINDOW DOWN STEERING COLUMN MOTION IN EXCESS OF 1 INCH.*AK
CONSUMER HAS A PROBLEM WITH VEHICLE STALLING WITHOUT PRIOR WARNING. VEHICLE STARTED JERKING AND IT STOPPED IN THE MIDDLE OF THE ROAD. CONSUMER NOTIFIED DEALERSHIP, AND MECHANIC TOLD HIM THAT THEY COULDN'T DUPLICATE THE PROBLEM. *AK THE DEALER REPLACED POWER TRAIN CONTROL MODULE, TIME AND ALARM MODULE. *YH
VEHICLE WILL STALL INTERMITTENTLY WITHOUT WARNING AND AT ANY SPEEDS. DEALER HAD VEHICLE 4 TIMES, BUT DEFECT STILL OCCURS. DEALER CANNOT DETERMINE CAUSE. *AK
I EXITED A HIGHWAY ON AN OFF RAMP. MY SPEED HAD DROPPED TO 50MPH WHEN I HEARD THE REAR TIRE BEGIN TO FLOP AND SAW IT BEGIN TO SMOKE HEAVILY. UPON EXAMINING THE TIRE I FOUND THAT THE TREAD HAD SEPERATED FROM THE BELTS FOR APPROX. HALF OF THE CIRCUMFERENCE OF THE TIRE. IT WAS A CLEAN SEPERATION WITH NO RUBBER LEFT ON THE BELTS OF THE TIRE WHERE THE SEPERATION HAD OCCURED. WE HAD BEEN DRIVING FOR APPROX. 40 MINUTES AT 65MPH BEFORE THE INCIDENT OCCURED.( DOT NUMBER: TIRE SIZE: 31X10.5R15 )
WHILE DRIVING COULD LOSE CONTROL OF VEHICLE WHEN KEEP STEERING WHEEL STRAIGHT. VEHICLE WILL PULL TO THE SIDES. A TECHNICIAN SAID THAT PROBLEM WAS WITH THE FRONT END BALL JOINTS. *AK
BALL JOINTS WORE OUT AND RUINED FRONT TIRES. DEALER WILL NOT REPLACE TIRES OR BALL JOINTS!( DOT NUMBER: TIRE SIZE: 31X10.5R15 )
VEHICLE WANDERED IF IT HIT A BUMP. VEHICLE SLID ENOUGH TO LOSE CONTROL. DEALER STATED THAT BALL JOINTS WERE BAD, BUT UNDER CHRYSLERS GUIDELINES THEY WERE NOT.*AK
SEVERAL TIME MY OVERDRIVE LIGHT HAS COME ON AND THEN HAS SHUT OFF IN THE LAST YEAR. THE DEALER HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO UNLESS I BRING THE TRUCK IN WHILE THE LIGHT IS ON. ONE DAY IN JULY ON MY LUNCH HOUR I WAS SITTING IN THE DRIVE THRU GETTING LUNCH AND MY OVERDRIVE LIGHT CAME ON AND WOULDNT SHUT OFF. THE TRANSMISSION LIGHT CAME ON AND THE TEMP GAUGE SHOT UP IN THE RED ZONE. I IMMEDIATLEY PARKED THE VEHICLE AND CALLED ROADSIDE ASSITANCE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CALLED ME AND TOLD ME THEIRE WAS NOTHING WRONG. THEY SIAD YOU MUST HAVE PUSHED THE OVERDIVE LIGHT BY ACCIDENT. I DONT THINK SO I TOLD THEM. THEY SAID THEY PUT THE TRUCK ON THEIR MACHINE AND IT TOLD THEM THE LIGHTS AND GUAGES NEVER SHOWED THEY LIT UP OR OVERHEATED. IMPOSSIBLE. IM AFRAID IM GOING TO GET STRANDED AGAIN WITH MY CHILD. MY AIRCONDITIONER DOESNT COOL WELL AND THEY SAY IT COOLS FINE. MY TRUCK IS CURRENTLY IN THE SHOP DUE TO THE PAINT IS LOSSING ITS CLEARCOAT. LOVE THE DURANGO BUT VERY DISGUSTED.
THE TREADS FLEW OFF 2 TIRES WHILE DRIVING, B.F. GOODRICH LIFESAVER A/W 225/75R15. NLM
NO DEPLOYMENT OF EITHER AIR BAG DURING ACCIDENT RESULTED IN INJURIES TO BOTH OCCUPANTS, THE PASSENGERS HEAD PENETRATED THE WINDSHIELD. NLM
EVERYTIME I START OR STOP MY DRIVER'S SEAT MOVES, CREAKS AND SNAPS. HAVE BEEN TOLD NUMEROUS TIMES FROM DEALER/MANUFACTURER THAT IT IS "NORMAL." ALSO, A SECOND PROBLEM: I HAD TO HAVE THE AIR DIVERTER REPLACED ONLY BECAUSE THE FOAM COVERING HAD BECOME UNGLUED. MANUFACTURER AND DEALER STILL DENY THAT IT IS A MANUFACTURER DEFECT.
WHILE ON A SLIGHT INCLINE VEHICLE ROLLED AWAY WHILE IN PARK, RESULTING IN A COLLISION. *AK THE ENGINE WAS OFF AND KEY WAS OUT OF IGNITION WHEN THE VEHICLE ROLLED BACK WARDS AND AN OPEN DOOR STRUCK A TREE. *YH
UPON COLD START WHEN PLACING VEHICLE IN REVERSE AND DRIVE, AND UPON DEPRESSING BRAKE PEDAL, PEDAL GETS VERY HARD, CAUSING EXTENDED STOPPING DISTANCE. EMERGENCY PARKING BRAKE IS ENGAGE IN ORDER TO STOP VEHICLE. PROBLEM IS INTERMITTENT. CONSUMER HAS CONTACTED DEALER, DEALER HAS YET TO DETERMINE THE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →