1999 Dodge Durango complaints

CONSUMER TOOK THE VEHICLE INTO THE DEALER FOR A FRONT END PROBLEM. THE DEALER STATED THE LOWER BALL AND THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK THE ABS LIGHT ILLUMINATED AND ALSO THE ENGINE SEEMED TO BOG DOWN, THE DEALER FOUND EXCESSIVE OIL IN THE INTAKE MANIFOLD. *JB *NLM

THE CONSUMER STATED THE BALL JOINTS FAILED ON 2 DIFFERENT OCCASIONS. THE MECHANIC WAS CONTACTED, AND THE BALL JOINTS WERE REPLACED. A YEAR AND A HALF LATER, THE MECHANIC REPLACED THE LEFT AND RIGHT BALL JOINTS. *AK THE FIRST REPAIR WAS UNDER WARRANTY AND THE SECOND WAS AN OUT OF POCKET EXPENSE TO THE CONSUMER. *SCC *JB

THE CONSUMER TOOK THE VEHICLE TO GET NEW TIRES, BUT WAS TOLD BY THE MECHANIC THE UPPER BALL JOINTS HAD EXCESSIVE WEAR. *AK ALSO THE CONTROL ARMS WERE REPLACED. *JB

CONSUMER STATED THE BALL JOINT WORE OUT PREMATURELY. DEALER NOTIFIED. *AK THE CONTROL ARMS, INTERMEDIATE SHAFT HAD BEEN REPLACED IN CONJUNCTION WITH THE BALL JOINTS TO TRY AND SOLVE THE PROBLEM WITH THE STEERING AND SUSPENSION. CHRYSLER DID NOT TAKE ANY ACTION TO TRY TO SOLVE THE PROBLEM. THERE WAS NOISE IN THE STEERING, RUMBLE/RATTLE IN THE FRONT END AND HAD BECOME LOUDER, THE STEERING HAD BECOME LOOSE, THE LOWER BALL JOINTS WERE DEFECTIVE, AND THERE WAS EXCESSIVE PLAY IN THE CONTROL ARM. *SCC *JB

THE UPPER BALL JOINT FAILED WHICH CAUSED THE FRONT TIRES TO WEAR PREMATURELY.*AK *JB *NLM

CONSUMER TOOK VEHICLE TO DEALER FOR NORMAL TIRE ROTATION AND BALANCE. DEALER ADVISED THEY WERE UNABLE TO PERFORM THE SERVICE DUE TO EXCESSIVE WEAR OF BOTH LOWER AND THE LEFT UPPER BALL JOINTS. *AK THE LEFT OUTSIDE MIRROR WAS CRACKED AND WAS REPLACED. *SCC *JB

WHEN DRIVING OVER A BUMP THE VEHICLE WOULD "CREEK" AND SHAKE WHEN DRIVING AT SPEEDS OF 65 MPH OR GREATER. DEALER STATED THAT CONTROL ARMS WERE WORN OUT, AND THE VEHICLE WAS UNSAFE TO DRIVE IN THAT CONDITION. *AK

THE FRONT VALL JOINTS ARE SHOT. THE RIGHT UPER AND LOWER ANDF THE LEFT LOWER NEED TO BE REPLACED WITH UNDER 40,000 MILE DRIVING ONLY ON ROADS. I FEEL THAT THIS IS PREMATURE AND THAT DODGE SHOULD DO A RECALL SINCE IT IS A POTENTIALY DANGEROUS PROBLEM.*AK

WHILE ON THE HIGHWAY, MY DURANGO SUDDENLY PULLED TO THE LEFT. ALL ATTEMPTS TO STEER OR USE THE BRAKES FAILED AND MY CAR WENT INTO A SPIN AND HIT THE BARRIER WALL OF A BRIDGE TWO TIMES. THE POLICE REPORT STATES THAT THE CAUSE OF CRASH IS THAT THE DRIVER "LOST CONTROL OF HER VEHICLE WHEN THE LEFT REAR TIRE/RIM SEPARATED FROM THE AXLE."*AK

WHILE DRIVING MY 1999 DODGE DURANGO, (2WD), I HEARD A OUD "POPPING" NOISE COMOING FROM THE AREA OF THE FRONT DRIVERS SIDE WHEEL WELL OPENING. UPON FURTHER INVESTIGATION, I FOUND THE FRONT BALL JOINT WAS WORN TO THE POINT OF IMMINENT FAILURE. THE DEALER REPLACED THE COMPLETE UPPER BALL JOINT ASSEMBLY AT A COST OF APPROX. $500.00. THIS VEHICLE IS ALMOST EXCLUSIVELY ON HIGHWAYS IN AND AROUND METRO ATLANTA AND NEVER OFF-ROAD. THE VEHICLE HAS STOCK WHEELS, TIRES AND SUSPENSION COMPONENTS. IN ALMOST 30 YEARS OF DRIVING AND OWNING MANY DIFFERENT TYPES OF VEHICLES, THIS IS THE FIRST TIME THAT I HAVE HAD A FAILURE OF THIS TYPE. I WAS FORTUNATE TO DETECT THE PROBLEM BEFORE IT RESULTED IN A SERIOUS ACCIDENT.*AK

AT 70MPH, ON I-75 IN MICHIGAN '99 DURANGO TRANSFER CASE BLEW APART CAUSING VEHICLE TO JUMP WITH SMOKE POURING OUT THE BACK OF THE VEHICLE. WAS BARELY ABLE TO GET VEHICLE UNDER CONTROL AND OFF TO SIDE OF ROAD. MECHANIC STATED FRONT DRIVESHAFT CRACKED THUS MAYBE CAUSING TRANSFER CASE CV JOINT TO GO BLOWING APART TRANSFER CASE. ANOTHER VEHICLE EXPERIENCED A FLAT TIRE AT HIGH SPEED DUE TO RUNNING OVER PIECES OF TRANSFER CASE. HAVE SPENT OVER $4000 DOLLARS IN REPAIRS TO DURANGO IN 3 YEARS INCLUDING (FRONT DRIVESHAFT, TRANSFER CASE, WATER PUMP, PCM, UPPER & LOWER BALL JOINTS, UPPER CONTROL ARMS, SWAY BAR BUSHINGS, FRONT ROTORS, BRAKES, ETC. ONLY 78,000 ON THE VEHCILE WHEN TRANSFER CASE BLEW UP. CAN I FILE A CLAIM FOR LEMON LAW REGARDING BALL JOINTS. UPPERS NEED REPLACED AGAIN.*AK

1999 DODGE DURANGO,BALLJOINTS ARE OUT AT ONLY 70000 MILES.MY SERVICE PERSON TOLD ME THAT IT WAS BAD!IT COULD OF CAUSED ME TO HAVE A WRECK!WHAT IF I HAD MY KIDS WITH ME AND THEY WENT OUT AT 70M.P.H!DOES SOMEONE HALF TO BE KILLED FIRST!MAYBE IF SOMEONE LOOKS AT THIS MAYBE THEY CAN SAVE SOMEONES LIFE. *AK

DURING THE LIFE OF MY DODGE DURANGO, I HAVE HAD TO HAVE SEVEN ELECTRIC WINDOW MOTORS REPLACED.*AK

INFORMATION RELEVAN TO NHTSA ACTION NUMBER: PE03032 DODGE DURANDO BALL JOINTS 0/01/02 FAILED PA SAFETY INSPECTION DUE TO WORN LOWER BALL JOINTS (BOTH RIGHT AND LEFT) AT LOCAL INDEPENDENT INSPECTION STATION. 1999 DURANDO, 26483 MILES 10/04/02 DODGE DEALER INDICATED BALL JOINTS WERE ACCEPTABLE - "ALLOWABLE PLAY IS .060"; RIGHT FRONT IS .039; LEFT FRONT IS .042" AND SUPPLIED A COPY OF BULLITIN NO: 02-04-98. NO REPAIRS WERE MADE. 10/08/02 PASSED PA SAFETY INSPECTION AT LOCAL INDEPENDENT INSPECTION USING BULLITIN NO: 02-04-98. CAR HAS EXTENDED WARRANTY WHICH WOULD COVER BALL JOINT REPLACEMENT BY DEALER. *AK

WHILE HAVING VEHICLE SERVICED BY A MECHANIC FOR A TRANSMISSION LEAK, MECHANIC NOTICED THAT UPPER BALL JOINT HAD WORN AND NEEDED TO BE REPLACED.*AK

RIGHT UPPER BALL JOINT WAS LOOSE IN MY 1999 DODGE DURANGO. HAD TO BE REPLACED.*AK

WHILE DRIVING CONSUMER HEARD A NOISE THAT WAS COMING FROM LEFT WHEEL. TECHNICIAN SERVICED VEHICLE, AND NOTICED UPPER AND LOWER HUB ASSEMBLY NEEDED TO BE REPLACED. *AK

THE SERVICE CENTER AT THE DODGE DEALER INFORMED ME THAT THE UPPER BALL JOINTS ON MY 1999 DODGE DURANGO NEED TO BE REPLACED. THE VEHICLE ONY HAS 46,000 GENTLE MILES ON IT. I BELIEVE THAT THE BALL JOINTS ARE EITHER DEFECTIVE OR HAVE BEEN DESIGNED UNDERSIZE.*AK

MY DURANGO STARTED TO MAKE A LOUD GRINDING NOISE FROM TIME TO TIME. THE DEALERSHIP I TOOK THE CAR TO COULD FIND NOTHING WRONG WITH IT AND WHILE DRIVING HOME AFTER PICKING IT UP THE UPPER BALL JOINT ON THE RIGHT FRONT TIRE FAILED DISCONNECTING THE TIRE FROM THE VEHICLE. MY TRUCK ONLY HAS 33,000 MILES ON IT AND I ONLY DRIVE TO AND FROM WORK. NOT ONLY WAS THE ONE THAT BROKE REPLACED BUT SO WERE THE OTHERS AS THE DEALER SAID THEY WERE ALL SHOWING WEAR. THIS SEEMS TO BE A FACTORY DEFECT AS THESE THINGS SHOULD NOT BE FAILING AT 33,000 MILES.*AK

OUR VEHICLE HAS APPROXIMATELY 45000 MILES ON IT AT AROUND 36000 MILES THE VEHICLE EXPERIENCED A OIL PRESSURE AND ENGINE FAILURE. WE WERE TOLD BY DEALER THAT IT WAS DUE TO LACK OF MAINTENANCE, UNTRUE. WE HAD CHANGED OIL PROPERLY. WE REPLACED THE OIL PUMP NOT A COUPLE OF MONTHS LATER THE SAME PROBLEM WE HAD TO HAVE A OVERHAUL OF THE ENGINE BUT WERE TOLD THE PROBLEM WOULD PROBABLY STILL EXIST AND TO GET RID OF THE VEHICLE AROUND 4000.00 LATER WE ARE LOOKING AT A WHOLE NEW ENGINE AND POSSIBLE TRANSMISSION AT AROUND 4000. PLUS LABOR. THERE ARE TOO MANY COMPLAINTS ABOUT THIS VEHILCE AND IT'S ENGINE TO IGNORE. WHAT WRONG WITH DODGE? SOMEONE MUST NEED TO DIE IN A ACCIDENT FOR THIS TO BE RECALLED. *AK

THE CONSUMER TOOK THE VEHICLE FOR AN ALIGNMENT, AND THE TECHNICIAN STATED THE LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. THIS WOULD COST ABOUT 1,300.*AK WHILE TRAVELING 65 MPH, THE FRONT LEFT TIRE COMPLETELY CAME APART. CONSUMER HAD TO PURCHASE 2 SETS OF TIRES DUE TO THE FRONT SUSPENSION WEARING THE TIRES. CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE TOTAL OF 4 TIRES PURCHASED. *PH *JB

WHEN THE BRAKES WERE APPLIED, THE FRONT END PULLED EXCESSIVELY TO THE RIGHT OR LEFT. ALSO, WHEN MAKING TURNS, CONSUMER HEARD A LOUD "GRINDING" COMING FROM THE FRONT END. DEALER DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED DUE TO BALL JOINT FAILURE. *AK THE WHINING NOISE WAS HEARD WHEN GOING AROUND CURVES. THE MARKER LIGHTS HAD BECOME INOPERATIVE WHEN PULLING OUT OF "INT" SWITCH AND THE HEAD LAMP SWITCH WAS REPLACED, AND UPON ACCELERATION, THERE WAS A PINGING NOISE IN THE PASSING GEAR. *SCC. THE TIE RODS WERE ALSO REPLACED.*JB

THERE WAS A TICKING NOISE IN THE FRONT END OF THE VEHICLE WHEN THE WHEELS WERE TURNED. *AK THE CONSUMER READ NUMEROUS REPORTS FROM OTHER OWNERS THAT THIS WAS THE FIRST SIGN OF A MAJOR FRONT END PROBLEM. *SCC *JB

THE DEALER NOTICED THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT AT 55,000. *AK. THE DEALER STATED THE BALL JOINT WEAR WAS NORMAL. CONSUMER DISAGREED BEING AS THOUGH HE OWNED TWO OTHER CHRYSLER VEHICLE'S WITH 127,000 AND 155,000 MILES ON THEM AND THE BALL JOINTS HAD NOT WORN OUT. *PH *JB

CONSUMER STATED THAT VEHICLE WAS TAKEN IN FOR A OIL CHANGE AND WAS PULLING TO THE RIGHT. DEALER STATED THAT UPPER AND LOWER BALL JOINTS HAVE 2 INCHES OF PLAY, WHICH COULD HAVE CAUSED THE PULLING TO THE RIGHT. *AK UPPER AND LOWER BALL JOINTS WERE REPLACED.*TS

THE FRONT BALL JOINTS WORE OUT. THE DEALER WAS NOTIFIED. *AK *SCC *JB

DEFECTIVE UPPER CONTROL ARM BALL JOINT. *AK

SEVERAL MONTHS AGO, I TOOK MY 1999 DODGE DURANGO IN FOR A "CHECK ENGINE" LIGHT MALFUNCTION. THE DEALER INFORMED ME THAT THE SPEED SENSOR WAS BAD, AND WOULD NEED TO BE REPLACED. ADDITIONALLY, THEY ALSO INFORMED ME THAT THE INNER TIE ROD ENDS WERE WORN AND WOULD ALSO NEED REPLACEMENT. I WAS EXTREMELY SHOCKED TO HEAR THIS. AT LESS THAN 38000 MILES, THIS SUV SHOULD NOT BE EXPERIENCING PROBLEMS WITH SUCH A MAJOR SUSPENSION COMPONENT. I ASKED THE TECHNICIAN TO SHOW ME WHAT HE WAS TALKING ABOUT AND HE PROCEEDED TO SHOW ME THE AMOUNT OF PLAY IN MY FRONT SUSPENSION DUE TO THIS FAULTY COMPONENT. WHEN I INQUIRED AS TO WHY THERE WAS NO GREASE FITTING ON MUCH OF THE FRONT END, HE REPLIED "THATS THE WAY DODGE DESIGNS EM" AND LEFT IT AT THAT. I OPTED TO PERFORM THE WORK MYSELF SO AS TO SAVE THE OUTRAGEOUS LABOR CHARGES HERE IN CALIFORNIA, AND ALSO TO ENSURE THAT A HIGHER QUALITY PART WAS INSTALLED THAT INCLUDED GREASE FITTINGS. SHORTLY AFTER I COMPLETED THE REPAIRS, I BEGAN SEARCHING THE INTERNET FOR SIMILAR EXPERIENCES FROM OTHER DURANGO OWNERS. ALSO TO MY SURPRISE, I FOUND A SUSTANTIAL NUMBER OF COMPLAINTS ABOUT THE FRONT SUSPENSION ON THIS SUV, AND ALSO FOR MODELS OF OTHER YEARS. ANY AUTO MANUFACTURER WHO INSTALLS NON GREASABLE SUSPENSION COMPONENTS ON AN SUV DESIGNED TO GO OFFROAD IS SIMPLY ENGAGING IN COST CUTTING MEASURES AT THE EXPENSE OF THEIR CUSTOMERS LIVES. I BELIEVE THAT MY WIFE,FAMILY AND I WERE LUCKY THAT THIS ISSUE WAS IDENTIFIED EARLY AND THERE WERE NO ACCIDENTS OR FATALITIE

CONSUMER HAD NOTICED WHILE DRIVING THAT AN ERROR MESSAGE WAS DISPLAYED ON THE DASHBOARD REGARDING THE ODOMETER, INDICATING "NO BUS READING." ALSO WHEN DRIVING WITHOUT PRIOR WARNING VEHICLE WILL STALL. *AK

VEHICLE'S LEFT REAR WHEEL SEPARATED FROM AXLE CAUSING VEHICLE TO GO OUT OF CONTROL. *MR THE CONSUMER HAD GONE AROUND A SMALL BEND AND THE VEHICLE PULLED TO THE LEFT. AS THE CONSUMER TRIED TO STEER BACK INTO THE LANE, THE VEHICLE WENT INTO THE RIGHT LANE. THE CONSUMER HAD NO CONTROL OF THE STEERING. THE CONSUMER APPLIED THE BRAKES BUT THE VEHICLE DIDN'T SLOW DOWN, INSTEAD IT WENT OUT CONTROL AND TRAVELED BACKWARDS FACING TRAFFIC, THE VEHICLE HIT A BARRIER WALL OF THE BRIDGE ON THE DRIVERS SIDE, BOUNCED OFF THE WALL, SPUN AROUND AGAIN, AND HIT THE BARRIER WALL AGAIN IN THE REAR LEFT SIDE. THE VEHICLE SPUN AROUND AGAIN AND ENDED BACK ON THE INTERSTATE. THE LEFT REAR WHEEL HAD SEPARATED FROM THE VEHICLE AND WAS FOUND ACROSS THE HIGHWAY. A WITNESS STATED THAT IT APPEARED AS IF THE REAR AXLE CRACKED AND THE LEFT REAR WHEEL WENT AT AN OPPOSITE ANGLE OF THE VEHICLE. *SCC *JB

CONSUMER STATES UPPER BALL JOINTS WEAR PREMATURELY. DEALER NOTIFIED.*AK

BALL JOINTS NEED TO BE REPLACED. *AK

CONSUMER STATES THAT FRONT UPPER BALL JOINTS HAVE COMPLETELY WORN OUT. VEHICLE HAVE BEEN TAKEN TO DEALER FOR REPAIRS AT THE OWNER'S EXPENSE.*AK

PREMATURE DETERIORATION OF FRONT END COMPONENTS RESULTING IN A $1300 REPAIR BILL AT 70,000 MILES. VEHICLE BECAME UNSAFE TO DRIVE.*AK

WHILE DRIVING 5 MPH VEHICLE HIT A COLUMN. DEALER STATED THE LEFT FRONT BALL JOINT WAS WORN OUT. *AK

MY 1999 DODGE DURANGO HAS HAD TO HAVE UPPER & LOWER BALL JOINTS REPLACED. MECHANIC INFORMED US THAT IF AN EVASIVE MOVE TO BRAKE & SWERVE TO AVOID AN ACCIDENT, THE FRONT END OF THE DURANGO WOULD DROP TO THE GROUND. "BALL JOINTS HOLDING ON BY A THREAD" SAYS MY MECHANIC AND NOT BUILT STRONG ENOUGH FOR THE VEHICLE. *NLM

PREMATURE FAILURE OF FRONT SUSPENSION, PARTS ARE WORN OUT. CANNOT EVEN ALIGN VEHICLE. DANGEROUS CONDITION. POSSIBILITY TO HAVE TO REPLACE ENTIRE FRONT SUSPENSION ARMS. MILEAGE: 55000

IN MARCH OF THIS YEAR (2003) MY UPPER BALL JOINTS AND LOWER BALL JOINTS ALL HAD TO BE REPLACED. I KEPT TAKING IT BACK TO THE DEALERSHIP (A TOTAL OF 3 TIMES), SINCE IT HAD NOT REACHED THE 36,000/3YR END OF WARRANTY WITH THE COMPLAINT THAT I KEPT HEARING A POPPING SOUND WHEN MAKING SHARP TURNS. THEY CLAIMED NOT TO BE ABLE TO DUPLICATE THE PROBLEM. I THEN TOOK MY VEHICLE TO CLEAR LAKE AUTO SERVICE AND THEY IMMEDIATELY TOLD ME IT WAS WORN UPPER/LOWER BALL JOINTS. BY THEN MY 36,000/3YR HAD EXPIRED. LUCKILY, I HAD PURCHASED AN EXTENDED WARRANTY AND THAT EXPENSIVE REPAIR WAS COVERED. I WAS TOLD THE JOINTS SHOULD NOT HAVE WORN OUT THAT QUICKLY, BUT AT ANY RATE IT WAS A PROBLEM THAT SHOULD HAVE BEEN FOUND WHEN I TOOK IT TO THE DEALERSHIP.

CONSUMER NOTICED AT HIGH SPEEDS VEHICLE STEERING WHEEL WOULD SHAKE WHILE VEHICLE SWAYED SIDE TO SIDE. DEALER HAS CONTACTED AND REPLACED FRONT END. PLEASE PROVIDE FURTHER INFORMATION. *PH

MY 1999 DODGE DURANGO 4WD WITH 50,000 MILES THAT HAS NOT BEEN DRIVEN OFF-ROAD, AND MAINTAINED EXCLUSIVELY BY THE OEM DEALERSHIP, IS PRESENTLY AT THE DODGE DEALERSHIP REPLACING THE LOWER BALL JOINTS AND FRONT WHEEL BEARINGS AND THIS IS, IN MY OPINION, A SAFETY ISSUE AND A MANFACTURING DEFECT SINCE THIS IS PREMATURE WEAR. *AK

CONSUMER WAS HEARING "KNOCKING" NOISE FROM VEHICLE WHEN DRIVING OR MAKING TURNS. DEALER DIAGNOSED EXCESSIVE WEAR OF THE FRONT AND REAR UPPER AND LOWER BALL JOINTS AND REPLACED THEM. *AK

REAR END FAILED WITHIN ONLY FOUR YEARS.DEALER NOTIFIED. *AK

PREMATURE FAILURE OF UPPER & LOWER BALL JOINTS. *AK

BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED ON 3/11/02 AND RIGHT UPPER BALL JOINT AGAIN IN MAY 2003. READ AN ARTICLE STATING THE BALL JOINTS WERE PREMATURELY GOING BAD AND WANTED TO LODGE OUR COMPLAINT AT HAVING TO REPLACE THEM TWICE ALREADY. WE ALSO WOULD LIKE TO BE NOTIFIED IF THIS BECOMES A RECALL.*AK

UPPER BALL JOINT WORE PREMATURELY. ALSO, WHEN BRAKES ARE DEPRESSED THERE IS A POPPING NOISE FROM THE FRONT END.*AK

THE FRONT UPPER AND LOWER BALL JOINTS ARE WORN OUT AND HAVE TO BE REPLACED. THE DEALER WILL FIX AT OWNER'S EXPENSE. *AK

RE: 1999 DODGE DURANGO FRONT SUSPENSION I JUST HAD TO REPLACE ALL FOUR BALL JOINTS, AND BOTH TIE ROD ENDS ON THIS VEHICLE AT 59,000 MILES OF LIGHT ON ROAD USAGE. I HAVE RUN PREVIOUS VEHICLES TO OVER 200,000 MILES WITHOUT ANY FRONT WORK REQUIRED. I CONSIDER THIS TO BE A DEFECT IN DESIGN.*AK

FRONT LOWER BALL JOINTS ARE WORN OUT, AND HAVE TO BE REPLACED. *AK

ON 7/26/03, OUR MECHANIC REPORTED THAT THE "FRONT PASSENGER SIDE UPPER BALL JOINT HAS LOOSENESS INSIDE" ON OUR 1999 DURANGO WITH ONLY 31,250 MILES OF ON-ROAD USE ONLY. THIS COMPLAINT IS BEING FILED TO CORROBORATE THE NUMEROUS COMPLAINTS ALREADY REPORTED ON BALL JOINTS AND TO FURTHER YOUR RECALL INVESTIGATION EFFORTS. *AK

I PURCHASED NEW TIRES AND ASKED THE TIRE DEALER TO CHECK THE ALIGNMENT ON MY 1999 DODGE DURANGO AND THEY TOLD ME THEY COULD NOT DO IT DUE TO THE FACT THE FRONT END BALL JOINTS AND CONTROL ARMS WERE BAD AND HAD TO BE REPLACED WITH ONLY 52,000 MILES. CHRYSLER SAID AT THE TIME THIS WAS UNHEARD OF AND SAW NO REASON FOR PREMATURE FAILURE. THEY WOULD NOT COVER THIS UNDER FACTORY WARRANTY. THEY MADE ME PAY FOR THIS WITH MY CHRYSLER EXTENDED WARRANTY, CHARGING ME $50 DEDUCTIBLE AND I HAD TO PAY FOR A FRONT END ALIGNMENT THAT WAS NOT REQUIRED EXCEPT FOR THE CHANGING OF THE PARTS. THIS SHOULD NOT BE REQUIRED ON A VEHICLE WITH THIS AGE AND MILEAGE. CARS RUN FOR YEARS AND OVER ONE HUNDRED THOUSAND MILES AND DO NOT HAVE THIS PROBLEM. THIS NEEDS TO BE LOOKED INTO FURTHER. LUCKILY, THIS WAS CAUGHT BEFORE THERE WAS AN INCIDENT WHILE DRIVING THE VEHICLE ON VACATION IN THE MOUNTAINS A FEW WEEKS LATER. *AK