UPPER BALL JOINTS ARE WEARING PREMATURELY. DEALER NOTIFIED. THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDE OF THE VEHICLE. *AK *NLM
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
CONSUMER STATED THE TRUCK FAILED STATE VEHICLE INSPECTION DUE TO EXCESSIVE WEAR AND LOOSENESS OF THE FRONT UPPER BALL JOINTS.*AK THE ABS LIGHT ILLUMINATED ON THE DASHBOARD AND THE CENTER BRAKE LIGHTS WAS INOPERATIVE. THE DEALER REPLACED THE ANTI-LOCK BRAKE SENSOR AND THE LIGHT BULB HAD BURNED OUT. *JB
WHILE DRIVING UPHILL THE TORQUE CONVERTER BURNED OUT. THE TORQUE CONVERTER WAS REPLACED THEN SIX MONTHS LATER IT FAILED AGAIN. *AK *NLM
CONSUMER STATED VEHICLE FAILED STATE INSPECTION DUE TO DEFECTIVE BALL JOINTS. *AK
EXCESSIVE WEAR OVER A SHORT PERIOD OF TIME AT APPROXIMATELY 30,000 MILES. FRONT STRUCTURE OF THE VEHICLE WAS REPLACED. ALSO, CONTROL ARM/UPPER AND LOWER BALL JOINTS, AND TIE ROD WERE REPLACED DUE TO CORROSION. THERE WERE NO MAJOR INJURIES NOR FATALITIES TO REPORT AT THIS TIME. *AK
BROUGHT VEHICLE IN FOR ROUTINE SERVICE AND WAS INFORMED THAT ALL 4 BALL JOINTS (UPPER AND LOWER) HAD DANGEROUSLY EXCESSIVE PLAY AND NEEDED TO BE REPLACED IMMEDIATELY. I WAS INFORMED THAT THE BALL JOINTS (AND TIE RODS) WERE IN SUCH POOR CONDITION THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN EVEN A SHORT DISTANCE.
THREE OF THE FOUR POWER WINDOWS FAILED AT THE SAME TIME. WILL COST ALMOST $1K TO FIX ALL 3.
CONSUMER STATES WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED BOTH FRONT BALL JOINTS NEEDED TO BE REPLACED. *AK
CONSUMER STATED THAT WHEN HE PURCHASED TIRES IN MARCH OF 2002 AND WANTED THE TIRES ALIGNED, HE WAS TOLD BY DEALER THAT BALL JOINTS WERE BAD. LATER, TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT BALL JOINTS WERE ALRIGHT. THEN ,ABOUT 2-3 WEEKS LATER WHILE PUTTING BRAKES ON VEHICLE DEALER NOTICED THAT WHEELS WERE WOBBLY DUE TO DEFECTIVE BALL JOINTS. HOWEVER, SINCE WARRANTY EXPIRED CONSUMER COULD NOT GET HELP.*AK CONSUMER STATED THAT WHEN HE PURCHASED TIRES IN MARCH OF 2002 AND WANTED THE TIRES ALIGNED, HE WAS TOLD BY DEALER THAT BALL JOINTS WERE BAD. LATER, TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT BALL JOINTS WERE ALRIGHT. THEN ,ABOUT 2-3 WEEKS LATER WHILE PUTTING BRAKES ON VEHICLE DEALER NOTICED THAT WHEELS WERE WOBBLY DUE TO DEFECTIVE BALL JOINTS. VEHICLE WAS OUT OF WARRANTY AND CONSUMER IS NOT ORGINIAL OWNER OF VEHICLE SO THE MANUFACTURER WOULD NOT DO ANYTHING TO HELP. THE ESTIMATE FOR REPAIRS CAME TO $1943.25. *MR
THE BALL JOINTS FAILED AT 50000 MILES. THE DEALER WAS NOTIFIED. *AK THE CONSUMER WAS TOLD THAT THE ALIGNMENT WOULDN'T STAY DUE TO THE UPPER AND LOWER BEING 1/2 INCHES OFF. THERE WAS A CLUNKING NOISE WHEN PLACED IN REVERSE AND THE PASSENGER SIDE FRONT WINDOW WAS INOPERATIVE. *SCC *JB
THE VEHICLES LEFT UPPER BALL JOINT WORE PREMATURELY. THE DEALERSHIP HAS BEEN CONTACTED. PLEASE ADD ANY ADDITIONAL INFORMATION. *NLM
HAD REPLACEMENT OF THE UPPER AND LOWER BALL JOINTS AS A RESULT OF EARLY WEAR.
UPPER/ LOWER BALL JOINTS, AND TIE RODS NEEDED TO BE REPLACED DUE TO PREMATURE WEAR, PER DEALERSHIP. *AK
UPPER AND LOWER BALL JOINTS REPLACED ON MY 1999 DODGE DURANGO AFTER ONLY 40,000 MILES. *JB
I TOOK MY 1999 DODGE DURANGO IN FOR AN ALIGNMENT. THE DEALER TOLD ME THAT THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE OF BAD BALL JOINTS. THEY THEN TOLD ME THAT THEY HAD RECEIVED A LETTER FROM DIAMLER CHRYSLER REGARDING AN INQUIRE INTO FAULTY BALL JOINTS ON THE DURANGO. THEY TOLD ME TO WAIT IT OUT TO SEE IF A RECALL IS GOING TO BE DONE OR NOT. I WORRY THAT THE BALL JOINT COULD SNAP WHILE DRIVING AND CAUSE AN ACCIDENT. IS THERE ANYTHING PENDING ON THIS ISSUE OR NOT? THEY GAVE ME THE OPTION OF REPLACING THEM FOR $800 AND SEEKING REIMBURSEMENT FROM DIAMLER CHRYSLER. I DOUBT THEY WOULD REIMBURSE IF THEY DETERMINE THAT THERE IS NOT PROBLEM. IT IS A LITTLE SUSPICIOUS SINCE OUR DURANGO ONLY HAS 50,000 MILES ON IT. NO PART SHOULD WEAR OUT IN THAT TIME FRAME UNDER NORMAL DRIVING CONDITIONS.
THE BALL JOINTS WORE OUT ON THE VEHICLE. THE CONSUMER ALSO HAD PROBLEMS WITH THE ROTORS, DRUMS, WORN BRAKE PADS AND BALD TIRES. THE CONSUMER BOUGHT THIS VEHICLE TWO WEEKS AGO AND THE DEALER PROMISED THAT VARIOUS PROBLEMS WOULD BE FIXED BUT HAS NOT HONORED HIS PROMISE (PE 03-032 FRONT SUSP. UPPER BALL JOINT FAILURE). *NLM
CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT END OF VEHICLE. THE TECHNICIAN SERVICED VEHICLE AND NOTICED FOUR OF THE FRONT BEARINGS NEEDED TO BE REPLACED. *AK STABILIZER BAR AND REAR LEAF SPRINGS FAILED ON THE DRIVER'S SIDE. *PH *JB
PE 03-032, FRONT SUSPENSION UPPER BALL JOINTS: FRONT UPPER BALL JOINTS HAVE COMPLETELY WORN OUT. ALSO, THE BRAKES DID NOT ENGAGE PROPERLY. *AK *SCC *JB
WHILE THE TECHNICIAN WAS SERVICING THE VEHICLE, HE NOTICED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SCC *JB
CONSUMER STATED WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
THE VEHICLE MADE A LOUD NOISE WHEN IT WAS TURNED. IT WAS DISCOVERED THE LOWER BALL JOINT NEEDED TO BE REPLACED. CONSUMER STATED VEHICLE DID NOT HAVE A WARRANTY. *AK ALL FOUR BALL JOINTS WERE REPLACED. *SCC *JB
WHEN THE VEHICLE HAD A FULL TANK OF GAS AND DRIVEN ON A SLIGHT INCLINE, THE ENGINE WOULD SHUT OFF AND WOULD NOT START. THE CAUSE WAS UNKNOWN. WHILE DRIVING, THE CONSUMER SMELLED SOMETHING BURNING, HE/SHE PULLED OVER AND POPPED THE HOOD, AND NOTICED THE BUSHINGS ON THE WATER PUMP WERE LOOSE, WHICH CAUSED THE RADIATOR FAN TO MOVE BACK AND FORTH. *AK THE PUMP WAS REPLACED, HOWEVER THE PROBLEM REMAINED. *SCC *JB
WHILE CHANGING THE TIRE, THE DEALER INFORMED THE CONSUMER THE FRONT UPPER BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. *AK THE RIGHT TIE ROD WAS FOUND WORN OUT AS WELL. *SCC *JB
PE 03-032. FRONT SUSPENSION UPPER BALL JOINT FAILURE. TWO SETS OF UPPER BALL JOINTS WERE REPLACED DUE TO PREMATURE WEAR.*AK WHEN THE VEHICLE WAS AT THE DEALER FOR THE FIRST REPAIR, THEY REPLACED THE LOWER CONTROL ARM AND NOT THE LOWER BALL JOINT. THIS WAS COVERED UNDER WARRANTY. AFTER THE SECOND FAILURE, BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN OUT OF WARRANTY. MEPCO REFUSED TO COVER THE WORK UNDER WARRANTY BECAUSE THEY FELT THE UPPER JOINTS WERE EXCESSIVELY WORN. THEY BELIEVE THEY WERE BAD BEFORE THE WARRANTY WAS PURCHASED. *PH *JB
UPPER BALL JOINT WORN OUT , MY TIRES HAVE BEEN WEARING OUT ON THE INSIDE SINCE I HAD BOUGHT THE DURANGO BRAND NEW , DEALERSHIP COULD NOT FIND OUT WHAT WAS WRONG , TWO WEEKS AGO I TOOK MY DURANGO TO TIRE STORE TO HAVE NEW TIRES AND AN ALIGNMENT , THEY INFORMED ME THAT MY UPPER BALL JOINTS WERE WORN OUT AND I WAS LUCKY THAT THE FRONT END DID NOT FAIL , THEY DID ADVISE ME THAT THEY HAVE HAD AROUND 20 DURANGOS IN THERE SHOP THAT HAD THE SAME THING WRONG ,
WHILE DRIVING THERE WOULD BE SEVERE VIBRATION IN THE STEERING WHEEL. THIS CAUSES THE VEHICLE TO DRIFT FROM LEFT OR RIGHT. WOULD HAVE A HARD TIME CONTROLLING VEHICLE. TOOK VEHICLE TO DEALERSHIP, AND MECHANIC INDICATED PROBLEM WAS THE UPPER AND LOWER BALL JOINTS ON VEHICLE. PROBLEM NOT REPAIRED.*AK
WHILE DRIVING THE CONSUMER HAD NO CONTROL OF THE FRONT END. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
FRONT BALL JOINTS (UPPER & LOWER) WORN OUT COMPLETELY AT 70,000 MILES. I'VE OWNED A 1986 NISSAN PICKUP WITH 200,000 MILES WITH ORIGINAL BALL JOINTS STILL IN GOOD SHAPE. LOOKING AT THE NUMBER OF COMPLAINTS ABOUT THE SAME PROBLEM ON THIS SITE, SOUNDS LIKE A POSSIBLE DESIGN FLAW/DEFECT.*AK
UPPER AND LOWER BALL JOINTS WORE OUT PREMATURELY AND NEEDD TO BE REPLACED. *AK
THE PASSENGER SEAT BELT FAILED TO LOCK INTO POSITION. DEALER WAS AWARE OF THE PROBLEM. *TS. BALL JOINTS AND RACK "WORE" OUT AT 45,000 MILES. *PH *JB
THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO ROTATE THE TIRES. UPON REMOVAL OF THE TIRES THE TECHNICIAN INDICATED THAT BOTH LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK *SCC *NLM
THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS. CONSUMER STATED,TO FIX THE PROBLEM IT COST $6,000. *AK WHEN THE BALL JOINTS CRACKED THE BRAKE SYSTEM WENT OUT ONLY AT THE TIME OF LOSS. NO WARNING EXCEPT FOR NOISE AT FRONT END WHICH WAS REPORTED TO THE DEALER. THE TIRES WORE UNEVENLY DUE TO THE BALL JOINT PROBLEM. *PH *JB
CONSUMER STATED THERE WAS A CLUNKING NOISE WHEN A TURN WAS MADE. TOOK VEHICLE TO A MECHANIC, AND THE MECHANIC STATED THE RIGHT AND LEFT UPPER CONTROL ARMS NEEDED TO BE REPLACED. *AK *PH *JB
SUSPENSION BALL JOINTS AND BUSHINGS WERE REPLACED ON BOTH SIDES. PROBLEMS ALSO WITH THE TRANSMISSION SENSOR. *MR THE BALL JOINTS, AND BUSHINGS WERE REPLACED ON BOTH SIDES. THE PROBLEM WAS WITH THE TRANSMISSION SENSORS WHICH WORKED INTERMITTENTLY. THE A/C, ALTERNATOR AND THE WATER PUMP FAILED PREMATURELY. *SCC *JB
LEFT REAR TIRE RIM SEPARATED FROM THE AXLE. CAUSING CONSUMER TO LOSE CONTROL. WHILE DRIVING AROUND A SMALL BEND IN THE ROAD THE VEHICLE PULLED TO THE LEFT. THE DRIVER TRIED TO STEER THE VEHICLE BACK INTO THE RIGHT LANE BUT LOST CONTROL IF THE VEHICLE. IT SPUN AROUND, HIT A BARRIER WALL AND CAME TO REST FACING TRAFFIC. THE LEFT REAR WHEEL SEPARATED AND WAS FOUND ACROSS THE HIGHWAY. IT WAS DETERMINED BY AN INVESTIGATOR THAT THE LEFT REAR TIRE/RIM SEPARATED AND CAUSED THE ACCIDENT. *NLM
THE VEHICLE'S UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. *PH *PH *NLM
CONSUMER CALLED COMPLAINING ABOUT THE FRONT BALL JOINTS. ALSO STATED THAT CONSUMER HAD TO HAVE THEM REPLACED BECAUSE THEY WERE FALLING APART. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *PH MECHANIC REPAIRED THE VEHICLE AT A RATE OF 50/50% BECAUSE OF THE WARRANTY. CONSUMER WAS INFORMED HE SHOULD'VE BROUGHT THE VEHICLE IN AT 36,000 SO THE REPAIRS COULD'VE BEEN FULLY COVERED. *PH
THERE WAS A PROBLEM WITH THE BALL JOINTS. THE DEALER WAS CONTACTED, AND STATED THERE WERE NO RECALLS. THE MANUFACTURER STATED THERE WAS AN INVESTIGATION GOING ON, AND TO WAIT. *AK *SCC *JB
THE BATTERY EXPLODED WHEN I ATTEMPTED TO START THE CAR. THE TOP AND MOST OF THE SIDES WERE GONE.*AK
UPPER BALLS JOINTS AND OUTER TIE ROD SEEM TO HAVE WORN OUT PREMATURELY. *AK
UPPER AND LOWER BALL JOINTS WORN OUT, TIE ROD END LOOSE NEEDS REPLACED TO ALIGN FRONT END. I HAVE ALREADY PAID CLOSE TO $1100.00 TO HAVE THIS PROBLEM FIXED. ARNELL CHRYSLER TOLD ME THERE IS NO RECALL ON THIS PROBLEM. MY TRUCK HAS ONLY 42242 MILES ON IT AND NEVER BEEN OFF ROAD. HELP WITH THIS PROBLEM!!!*AK
FRONT SUSPENSION/BALL BEARINGS COMPLETELY GONE. OIL PRESSURE GAGE DROPS TO 0 EVEN AFTER HAVING THE OIL CHANGED. TRANSMISSION PROBLEMS. ABS AND BRAKE LIGHT STAYS ON.
HAD TO REPLACE THE FRONT UPPER BALL JOINTS
HAVE HAD CAR IN DEALERSHIP 7 TIMES FOR VARIOUS TRANSMISSION PROBLEMS. DEALER CLAIMS THEY CANNOT FIND PROBLEM. FINALLY ON THE 7TH TRIP, THEY ADMITTED THERE WAS A PROBLEM. THE PROBLEM NOW, IS EXTENDED WARRANTY COMPANY DOES NOT WANT TO REPAIR PROBLEM BECAUSE CAR IS 3000 MILES SHORT OF WARRANTY EXPIRATION. CAR APPEARS TO SHIFT BACK AND FORTH FROM 1ST TO 2ND RAPIDLY (OSCILLATES), WHEN DOWNSHIFTED AND THROTTLE HELD OPEN. CAR BUCKS LIKE A BRONCO. VERY DANGEROUS.
DODGE DURANGO 1 SERVICE BRAKES - WARPED ROTORS LOCKING BRAKES EVEN WITH ANTILOCK SYSTEM BALL JOINTS - PREMATURE WEAR, LEADING TO POOR STEERING RESPONSE. *AK
MY 1999 DODGE DURANGO HAS BEEN IDENTIFIED AS HAVING DEFECTIVE BALL JOINTS. WHEN I CONTACTED CHRYSLER, THEY TOLD ME TO TAKE IT TO A DODGE DEALER FOR VERIFICATION BUT WOULD NOT ENSURE REPLACEMENT. MY DEALER HAS THE PARTS IN STOCK FOR REPLACEMENT. THE DATES CANNOT BE CERTIFIED AS EXACT, JUST WITHIN A COUPLE OF DAYS.*AK
OIL PRESSURE GUAGE WOULD READ NORMAL THEN DROP TO 0 AND BOUNCED BACK AND FORTH,SOMETIMES NOT COMING BACK UP FOR AWHILE, HAD CHECKED OUT AND FOUND NO PROBLEMS,ABOUT 4 MONTHS AND ONLY 4000 MILES LATER I HAVE A 57,000 MILE BLOWN ENGINE...*AK
PREMATURE WEAR OF BALL JOINTS. *NLM
I OWN A DODGE DURANGO, I HAD TO SPEND ALMOST TWO THOUSAND DOLLARS AND REPLACE A BALL POINTS. I SPOKE TO MY REGULAR MECHANIC ABOUT THIS, HE SAID THAT, IT WORE OUT PREMATURELY. *NLM
WE HAVE A 1999 DODGE DURANGO. THIS VEHICLE HAS ALWAYS BEEN PROPERLY MAINTAINED, HOWEVER, IT RECENTLY DIED! WE WERE 150 MILES FROM OUR HOME WITH 3 YOUNG CHILDREN WHEN THE OIL PRESSURE DROPPED, THE MOTOR STARTED KNOCKING AND THE TRUCK JUST DIED. NOW WE HAVE TO GET A NEW ENGINE. THERE ARE MANY CASES JUST LIKE MINE AND DODGE REFUSES TO DO ANYTHING. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →