WHEN CONSUMER TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE SHE WAS TOLD THAT BALL JOINTS WERE BAD. SHE HAD NOT HAD ANY PROBLEM YET, BUT DID NOT WANT TO HAVE ANY. WHEN CONSUMER PURCHASED THE VEHICLE IN MAY 2003 SHE WAS SHOWN WHERE NEW BALL JOINTS WERE RECENTLY PUT ON. BUT CURRENTLY NOW SHE DID NOT KNOW WHETHER SHE WAS TOLD THE TRUTH OR NOT. SHE S DID NOT KNOW HOW THEY COULD HAVE GONE BADLY SO SOON. *AK
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
FRONT BALL JOINT BEARINGS ARE SQUEAKING WHEN VEHICLE GOES OVER BUMPS. MECHANIC STATES THAT THE WHEEL MAY COME OFF.*AK
1)FRONT BRAKES LOCKED UP,CAUSING BRAKE PAD TO BREAK DAMAGING ROTORS. 2)NOISE IN FRONT END,LIFT UP FRONT TO CHECK IT OUT ONLY TO FIND WHEEL READY TO FALL OFF.WHEEL BEARINGS SHOT. 3)TOOK VEHICLE TO DEALER TO GET WHEEL BEARING FIXED,WAS TOLD ALONG WITH THE WHEEL BEARINGS THAT THE ROTORS AND BRAKE PADS ARE SHOT AGAIN. 4)TO TOP IT ALL OFF THE DEALER TOLD ME I NEED ALL UPPER AND LOWER BALL JOINTS AND THE FRONT END ALIGNMENT IF I WANT TO KEEP THE FRONT END ON THE VEHICLE. *AK
I HAD TO REPLACE WHEEL CYLINDERS,BALL JOINTS,AND BALL BEARING ON MY 99 DURANGO WAS TOLD MY WHEEL WAS FALLING OFF. I WAS LUCKY TO BE ALIVE. I SHOULD BE REIMBURSED FOR THIS. I COULN'T GET MY VEHICLE INSPECTED BECAUSE OF THIS. IT HAS BEEN A HARDSHIP ON ME $1000.00 I HAD TO PAY TO HAVE THIS DONE. I'M DISABLED AND COULD NOT AFFORD THIS.*AK
HUB FAILURE 1999 DODGE DURANGO. *AK
DODGE DURANGO 5.2L V-8 ENGINE MOTOR BLEW UP AFTER 54K MILES. COMPLETE MOTOR FAILURE REQUIRED MOTOR REPLACEMENT. *JB
FRONT END TROUBLE WITH DODGE DURANGO. *JB
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE BALL JOINTS. *AK
TODAY I AM HAVING MY UPPER BALL JOINTS REPLACED ON MY 1999 DODGE DURANGO WITH 56000 MILES. MY MECHANIC FOUND THE PROBLEM DURING A ROUTINE OIL CHANGE AND SAID THEY WERE SEVERELY WORN. THAT NIGHT I SAW THE REPORT ON CBS NEWS. ADD THIS TO THE FILE ON THE DURANGO. THANKFULLY WE CAUGHT THIS BEFORE THERE WAS AN ACCIDENT. *JB
REQUESTED FRONT END ALIGNMENT ON MY 1999 DODGE DURANGO. WAS INFORMED THEY COULD NOT DO THIS DUE TO UPPER BALL JOINT FAILURE. I CONTACTED THE MANUFACTURER AND WAS INSTRUCTED TO HAVE MY LOCAL DEALERSHIP PERFORM AN INSPECTION AND THEY WOULD PROCEED WITH DETERMINING IF ANY GOODWILL REPAIRS WOULD BE MADE. I HAD THE VEHICLE INSPECTED AND FOUND THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THIS WAS A $30 INSPECTION. I THEN CONTACTED THE MANUFACTURER AGAIN AND THEY DECLINED TO ASSIST IN ANY GOODWILL. I TOOK IT TO A LOCAL REPAIR SHOP AND HAD THE BALL JOINTS REPLACED. I, TOO, HAVE SMALL CHILDREN AND FEEL VERY LUCKY I DID NOT HAVE AN ACCIDENT DUE TO THIS PROBLEM.
WHILE ROTATING THE TIRES MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACEMENT.*AK
WHILE MAKING A RIGHT TURN A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME, AND WILL TAKE THE VEHICLE TO REPAIR SHOP FOR INSPECTION IN THE NEAR FUTURE. *AK
WHILE DRIVING AT ANY GIVEN SPEED AND TURNING TO THE LEFT OR RIGHT CONSUMER HEARD NOISE COMING FROM THE FRONT END. INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT CONSUMER'S EXPENSE. *AK
WHEN TURNING THERE WAS A HESITATION IN THE STEERING WHEEL BEFORE IT TURNED, AND IF THE VEHICLE WENT OVER A BUMP IN THE ROAD, IT PULLED TO THE RIGHT. ALSO, THERE WAS A RATTLING NOISE IN THE FRONT END. MECHANIC REPLACED THE LOWER BALL JOINTS, BUT THE PROBLEM RECURRED. *AK
WHILE DRIVING AT ANY SPEED AND APPLYING THE BRAKES VEHICLE PULLED TO THE RIGHT SIDE. INDEPENDENT SHOP REPLACED THE LOWER BALL JOINTS AT CONSUMER'S EXPENSE.*AK
WHILE DRIVING A CLANKING NOISE CAME FROM THE FRONT END. MECHANIC PUT THE VEHICLE ON THE LIFT, AND DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. *AK
DURING A VEHICLE INSPECTION TECHNICIAN DETERMINED THAT BALL JOINTS WORE OUT PREMATURELY. THIS WAS THE SECOND TIME THAT BALL JOINTS HAD TO BE REPLACED. *AK
BALL JOINTS FAILED AT 16,000 MILES AND 34,000 MILES. *AK
CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM WHICH WAS CAUSING FRONT END NOISE. CONSUMER TOOK VEHICLE TO DODGE DEALER, AND WAS TOLD THAT SHE WAS DRIVING ON BAD TIRES. LATER, WAS TOLD THAT BALL JOINTS WERE DEFECTIVE.*AK
MY 99 DODGE DURANGO WAS BROUGHT IN FOR ROUTINE MAINTENANCE AND I WAS THEN TOLD I COULD NOT DRIVE IT HOME...IT WAS TOO DANGEROUS! THE BALL JOINTS NEEDED TO BE REPLACED BECAUSE THEY WERE DEFECTIVE. I LEFT WITH A $1000 BALL JOINT REPLACEMENT AND WAS TERRIFIED TO THINK THAT IF I HADN'T GONE IN FOR MAINTENANCE, THE WHEELS COULD HAVE BROKEN OFF THE CAR!!! I AM A MOTHER OF 3 SMALL CHILDREN AND THE THOUGHT OF WHAT COULD OF HAPPENED MAKES ME SICK. PLEASE ENCOURAGE DODGE TO RECALL THIS PART IMMEDIATELY BEFORE THE "COULD HAVE" TURNS INTO A TRAGIC FATALITY. THANK YOU, SHERRI SCHOENFELDT. *AK
UPPER BALL JOINTS ARE WORN OUT ON MY '99 DURANGO. I WAS TOLD THIS BY A TIRE SHOP WHEN I WENT TO BUY NEW TIRES. THE FRONT END NOISE AND HANDLING DIFFICULTY ARE ON THE INCREASE SINCE THIS PROBLEM WAS DIAGNOSED IN OCTOBER OF '03. I TOOK MY CAR TO TIRE DISCOUNTERS IN CENTERVILLE, OHIO.
HAD TAKEN VEHICLE TO AN INDEPENDENT TIRE MECHANIC FOR REPLACEMENT OF TIRES. WHILE REPLACING THE TIRES MECHANIC DETERMINED THAT FRONT UPPER BALL JOINTS WERE WORN OUT. THIS PROBLEM WAS CAUSING FRONT WHEEL SPINDLE AND HUB TO MOVE VERY EASILY. THE UPPER BALL JOINTS WERE REPLACED. *AK
HAD TO SPEND 2,100 DOLLARS TO HAVE FRONT UPPER AND LOWER BALL JOINTS REPLACED ON BOTH SIDES. AFTER DODGE DEALER RED TAGGED OUR VEHICLE AS UNSAFE TO DRIVE.DODGE FAILED TO INFORM US OF AN ONGOING PROBLEM WITH THE 1999 DODGE DURANGO FRONT SUSPENSIONS.WE HAD THE VEHICLE REPAIRED AT ANOTHER SHOP DUE TO COST.*AK
REPLACING WHEEL BEARINGS ON MY 1999 DODGE DURANGO....$800+ DOLLARS AND IT'S AN INDUSTRY PROBLEM? WHY WEREN'T 1998 & 1999 INCLUDED IN RECALL? MAKES ABSOLUTELY NO SENSE. *AK
WHEN TURNING IN EITHER DIRECTION WHILE DRIVING A NOISE WAS HEARD COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE MECHANIC REPLACED THE UPPER AND LOWER CONTROL ARMS. *AK
WHILE DRIVING AT ANY SPEED, CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT SHOP REPLACED THE LOWER AND UPPER BALL JOIN, AT OWNER EXPENSES OF $1300. DEALERSHIP NOTIFIED.
WHILE DRIVING CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. INDEPENDENT REPAIR SHOP REPLACED THE LOWER BALL JOINTS. DEALERSHIP NOTIFIED. *AK
ANTI-LOCK BRAKE WARNING LIGHT COMES ON WHILE DRIVING. IN ACCORDANCE WITH OWNER'S MANUAL IMMEDIATELY TOOK TO DEALER FOR REPAIR. DEALER UNABLE TO IDENTIFY CAUSE - ESTIMATES $1,350.00 IN COST TO REPLACE MAIN SENSOR, WHICH HE CANNOT ASSURE WILL CORRECT. RECOMMENDS I JUST DRIVE AND IGNOR WARNING LIGHT. I AM ABLE TO LOCK UP BRAKES, INDICATING ANTI-LOCK FEATURE NOT FUNCTIONING AS IT SHOULD.
I HAVE A 1999 DODGE DURANGO THAT'S HAVING UPPER BALLJOINT PROBLEMS. YOU HAD A NEWS REPORT OF THIS PROBLEM ACCURING WITH DURANGO AND DAKOTAS. I RECENTLY FOUND OUT THIS WAS GOING ON WITH MY VEHICLE.
WHILE DRIVING AT ANY SPEED AND WHEN TURNING CORNERS CONSUMER HEARD A CLICKING SOUND COMING FROM THE FRONT WHEELS.*AK
WHEN MY HUSBAND TOOK MY 1999 DURANGO 4X4 IN FOR MAINTENANCE ON THE TRANSMISSION THE MECHANIC STATED THAT THE FRONT LEFT UPPER BALL JOINT WAS IN NEED OF REPLACEMENT. THIS WAS AT A DODGE DEALER AND AT NO TIME DID THE MECHANIC GIVE ANY INDICATION THAT THIS WAS AN ONGOING PROBLEM WITH THE DURANGOS. WHEN I SAW THE REPORT ON CBS NEWS I THEN REALIZED THAT MY DURANGO WAS NOT SAFE TO DRIVE. I HAVE SCHEDULED TO HAVE THE BALL JOINTS REPLACED BECAUSE I CAN'T WAIT FOR CHRYSLER TO ISSUE A RECALL AND RISK THE SAFETY OF MY FAMILY.*AK
TECHNICIAN NOTICED THAT WHILE REPLACING THE FRONT TIRES ALL FOUR BALL JOINTS WORE OUT PREMATURELY, AND NEEDED TO BE REPLACED. *AK
WHILE DRIVING OVER BUMPS VEHICLE MADE A SQUEAKING NOISE. CONSUMER SUSPECTED THE PROBLEM WAS CAUSED BY DEFECTIVE BALL JOINTS. CONSUMER WILL HAVE THE VEHICLE INSPECTED. *AK
THE 1999 DODGE DURANGO WAS PURCHASED FROM SOUTH OAK DODGE IN SOUTH HOLLAND, ILL. IT WAS PURCHASED AS A DEMO WITH A FEW THOUSAND MILES ON IT. SINCE THAT TIME I HAVE RETURNED TO THE DEALER ON SEVERAL DIFFERENT OCCASIONS FOR AN OIL CHANGE AND FILTER AND TO REPORT SQUEAKING IN THE LEFT FRONT TIRE. I WAS TOLD THAT IT JUST NEEDED LUBRICATION. EACH TIME AFTER CHANGING MY OIL THEY WOULD LUBRICATE THE WHEELS. I ALSO EXPLAINED THAT THE NOISE WAS WORSE WHEN I TURNED THE CORNER AND IF I HAD TO USE THE FOUR WHEEL DRIVE IT WAS DIFFICULT TO TURN. I ALSO EXPLAINED THAT THE TIRES WERE WORN ON THE INSIDE AND ON OCCASION IT LOOKED LIKE THE LEFT FRONT TIRE WAS GOING TO FALL OFF. MY COMPLAINT WAS DISMISSED WHEN THE SERVICE MANAGER SAID "OH THAT'S NOT GOING TO HAPPEN " SHORTLY THEREAFTER HE SAID THE TIRE HAD A SLOW LEAK AND THAT HE WOULD PUT A PLUG IN IT. MY COMPLAINTS WERE OFTEN DISMISSED. MY CAR ONLY HAS 57,000 MILES ON IT. THIS MORNING I HEARD THE NEWS REGARDING THE BALL BEARINGS ON THE DODGE DURANGO. IN ADDITION TO THE ABOVE THIS PARTICULAR CARRIER WILL PROVIDE A TEMPORARY SOLUTION TO A PROBLEM UNTIL YOUR WARRANTY EXPIRES. WHEN YOU RETURN YOU ARE CHARGED S MAXIMUM AMOUNT TO CORRECT A PROBLEM THAT OCCURRED WHILE THE CAR WAS UNDER WARRENTY. THIS HAPPENED TO MY BOYFRIEND WHO HAS A 1998 ONE TON PICKUP QUAD SEATS FOUR DOOR DODGE 24 VALVE TURBO ENGINE 3800 DOOLEY. THE RED ENGINE LIGHT KEPT COMING ON. WE TOOK IT IN TO HAVE THE PROBLEM FIXED. THE NEXT DAY WE WERE TOLD THAT THERE WAS NO MAJOR PROBLEM.
THERE IS A POPPING NOISE IN THE FRONT END OF THE VEHICLE WHILE DRIVING. THE VEHICLE IS ALSO PULLING TO THE RIGHT. CAUSE IS UNKNOWN. PLEASE DESCRIBE FURTHER.
WHILE MAKING RIGHT HAND TURNS, THE CONSUMER WOULD HEAR A LOUD NOISE COMING FROM THE FRONT END. THE DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. THE CAUSE WAS NOT DETERMINE.
CONSUMER TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS NEEDED REPLACING DUE TO WORN OUT PARTS. *AK
INDEPENDENT SHOP INDICATED TO THE CONSUMER THE NEED TO BE REPLACED THE LOWER AND UPPER BALL JOINT. PLEASE PROVIDE FURTHER INFORMATION.
WHEN DRIVING OVER BUMPS FRONT END PULSATED. VEHICLE WAS TAKEN TO THE DEALER FOR AN ALIGNMENT, AND MECHANIC COULD NOT DO THE ALIGNMENT BECAUSE THE BALL JOINTS WERE DEFECTIVE. *AK
CONSUMER TOOK VEHICLE TO THE DEALER FOR AN OIL CHANGE, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS NEEDED REPLACING DUE TO WORN OUT PARTS. *AK
UPON HAVING THE TIRES ROTATED THE DEALERSHIP NOTICED THAT THE RIGHT UPPER BALL JOINT HAD A LOT OF PLAY IN IT AND NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE IS YET TO BE DETERMINED.
THERE'S A GRINDING NOISE IN THE STEERING WHEEL WHEN MAKING A LEFT TURN OR REVERSING. THE MECHANIC INDICATED THAT THE RIGHT UPPER BALL JOINT WAS BAD AND NEEDED TO BE REPLACED.
NOTICED STEERING WHEEL OFF CENTER. VIBRATION IN THE STEERING COLUMN. TIE ROD RIGHT SIDE LOOSE. REPLACED TIE ROD AND ADJUSTED STEERING.THE PURPOSE OF THIS COMPLAINT IS TO NOTIFY AND PUSH FOR RECALL ON BALL-JOINT ISSUES.
TO MUCH PLAY IN THE UPPER BALL JOINTS. *AK
I WAS INFORMED BY MY MECHANIC THAT THE BALL JOINTS ON MY TRUCK ARE DEFECTIVE. AFTER BEING TOLD THIS I SAW THE NEWS THE OTHER NIGHT REGARDING THE DODGE DURANGOS, AND THE TIERS FALLING OFF DO TO THE BALL JOINTS. MY MECHANIC ALSO TOLD ME THAT THEY NEEDED TO BE TAKEN CARE OF. WITH A BIG PRICE TAG I WAS WONDERING WHAT CAN BE DONE ABOUT THIS. (THERE WAS NO INCIDENT YET?)
BALL JOINTS WERE REPLACED AT 85,000 MILES. CURRENTLY, THE CV JOINTS NEED TO BE REPLACED. *AK
WHETHER THIS IS A COMPLAINT LEAVES ME TO WONDER ABOUT THE BALL JOINTS ON THE DURANGOS--I HAVE A 1999 DURANGO WHICH I GET SERVICED BY A INDEPENDENT MECHANIC AND JUST MADE ME AWARE THAT THE BALL JOINTS ON MY DURANGO DON'T LOOK GOOD AND I SHOULD THINK ABOUT GETTING IT FIXED IN THE FUTURE???? WITH THE HIPE IN THE MEDIA LEAVES ME TO WONDER IF THERE IS A CHANCE ON A RECALL ON THIS PARTICULAR PART????*AK
THE VEHICLE'S SEAT BELTS RELEASED FROM THE BUCKLE. *NM *NM
19 99 DODGE DURANGO BALL JOINTS NOISE IN THE FRONT END OF VEHICLE DODGE REFUSES TO CORRECT THE PROBLEM, FROM THE SUBSTANDERD PARTS HEY BUILT THE DURANGO WITH.*AK
WE HAD THE UPPER AND LOWER BALL JOINTS REPLACED IN DEC. 2003 COSTING US 1,100 DOLLERS AND WE STILL HAVE A NOISE IN THE FRONT END AND WE HAVE HAD IT TO 4 MECHANICS THEY LOOKED AT THE DURANGO AND NONE OF THEM KNOW WHAT THE PROBLEM IS. THANK YOU FOR YOU TIME.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Durango → · Every Durango year → · How the figures are calculated →