1999 Dodge Durango complaints

WHILE BRAKING/TURNING CONSUMER HEARD A LOUD POPPING NOISE, AND STEERING PULLED TO THE RIGHT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

AT 40,000 MI.CHECK UP ON MY DODGE DURANGO 1999 IT WAS FOUND TO BE THE BOOTS AROUND MY UPPER BALL JOINTS WERE RIPPED. AT 45,000 MILES THE RUBBER BOOTS AROUND THE LOWER BALL JOINTS ARE RIPPED. THESE ARE FROM THE FACTORY AND SHOULD NOT BE HAPPENING FOR SUCH LOW MILEAGE. THESE ARE PERMENTLY GREASED AND THE DAMAGE IS UNKNOWN WHEN THERE IS RIPS AND DIRT, ETC IS GETTING UP IN THERE. THERE IS SEVERAL HUNDRED COMPLAINTS ABOUT THIS AND WHEN IS THE GOVERNMENT GOING TO MAKE A RECALL. IT IS A SHAME SOMEONE HAS TO BE KILLED BEFORE SOMETHING IS DONE. THERE IS NO RECALL OR ACTION BEING TAKEN UP TO THIS POINT TO REPAIR THIS PROBLEM. WHAT DO YOU SUGGEST WE DO? THIS IS VERY EXPENSIVE TO FIX AND THE VEHICLE ITSELF IS NOT CHEAP. I ENJOY DRIVING MY DURANGO, BUT NOW CANNOT TAKE IT ON THE HIGHWAY. PLEASE HELP!*AK

WHILE DRIVING AT 35 MPH CONSUMER HEARD A RATTLING SOUND COMING FROM THE FRONT END. VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT ON BOTH SIDES. ALSO, CONSUMER HEARD A CLANKING SOUND COMING FROM THE ENGINE. DEALER EXAMINED THE VEHICLE, AND FOUND THAT A NEW TRANSMISSION WAS NEEDED.*AK

WHILE DRIVING DRIVER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE RIGHT UPPER BALL JOINT FAILED.*AK

I WAS INFORMED TODAY THAT MY 1999 DODGE DURANGO NEEDS UPPER BALL JOINTS FOR THE SECOND TIME SINCE I HAVE OWNED THE CAR. THE FIRST TIME THE CAR HAD 33,327 MILES ON IT AND THIS TIME IT HAS 87,000. I OWNED THE CAR FOR TWO YEARS THE FIRST TIME AND NOW IT WILL BE FIVE YEARS IN APRIL 2004. THE FIRST TIME HERB CHAMBERS DODGE REPLACED BOTH UPPER CONTROL ARMS AND BOTH LOWER BALL JOINTS. *NM

MY 1999 DODGE DURANGO HAS A MAJOR FRONT END STEERING PROBLEM. WE HAVE TAKEN IT THE DEALERSHIP FOR REPAIRS ON NUMEROUS TIMES. EACH TIME THE FIX SOMETHING AND THEN THEY TELL US IT NEEDS ADDITIONAL WORK ALSO. THE REPAIRS BILL JUST KEEP STACKING UP. I AM TRYING TO FIND OUT IF ANYTHING THE DEALERSHIP REPAIRS WILL BE WORTH MY TIME AND MONEY. MY DURANGO CAN ONLY BE DRIVEN BY ME, DUE TO THE STEERING PROBLEM AS I KNOW WHAT I CAN AND CAN'T DO WHEN I AM DRIVING. IT IS A VERY DANGEROUS PROBLEM AND I WILL NOT LET MY OTHER FAMILY MEMBERS DRIVE IT UNTIL IT GETS FIXED. PLEASE LET ME KNOW WHAT TO TELL THE DEALERSHIP TO DO TO FIX THE PROBLEM AND WILL THIS BE A FACTORY RECALL OR WARRANTY REPAIR. I KNOW I AM NOT THE ONLY ONE OUT THERE THAT AS THIS SEVERE FRONT END STEERING PROBLEM. *NM

I AM THE ORIGINAL OWNER OF A 1999 DODGE DURANGO THAT HAS UPPER/LOWER BALL JOINT WEAR AT LOW MILEAGE. I BROUGHT MY VEHICLE INTO A DEALERSHIP AND WAS QUOTED $1200 FOR PARTS AND LABOR. I STARTED EXPERIENCING THESE PROBLEMS AT 54000 MILES! THIS SEEMS TO BE A DESIGN FLAW. I WOULD HOPE THE NHTSA WOULD ISSUE A RECALL BEFORE SOMEONE'S LIFE IS TAKEN. *NM

TWO FRONT POWER WINDOWS BROKE WHEN THE WINDOWS WERE ROLLED UP OR DOWN. VEHICLE HAD BEEN TAKEN TO A DEALER, WHO TOLD CONSUMER THAT THE LITTLE PLASTIC PIECE INSIDE THE DOOR FRAME BROKE OFF. *AK

THE BALL JOINTS ON THE PASSENGER BROKE. A MECHANIC INDICATED THAT THIS HAPPENED AFTER LIFTING VEHICLE UP ON THE LIFT. *AK

BOTH FRONT BALL JOINTS SHOT-LEFT SO BAD SERVICE DEPT. SAID DO NOT DRIVE. I HAVE THE FAULTY PARTS. WHY HASN'T DODGE ISSUED A RECALL? *JB

AT VERY LOW MILEAGES INDEPENDENT SHOP REPLACED THE LOWER AND UPPER BALL JOINTS AT CONSUMER'S EXPENSE. DEALER NOTIFIED.*AK

WHILE TURNING CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR PASSENGER/DRIVER WHEEL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I CANNOT BELIEVE THAT YOU CLOSED THE INVESTIGATION WITH CRYSTLER. PERTAINING TO THE BALL JOINTS ON DODGE DURANGOS. OURS FAILED,WE HAD THEM REPLACED AT 50,000 MILES. THEY PUT THE SAME SIZE BALL JOINTS ON THE CAR. WE HAD JUST PUT ON NEW TIRES AND BECAUSE OF THE FAULTY BALL JOINTS IT COMPLETLY RUINED THEM WITH IN 2 MONTHS. I THEN CHECKED THE OLD BALL JOINTS MYSELF. WHAT I FOUND WAS AMAXING. THE BALL JOINTS ON THESE CARS ARE THE SAME SIZE AS THE BALL JOINTS ON MY ARTIC CAT ATV. WOULD YOU NOT THINK THEY WOULD BE LARGER BECAUSE OF THE CAPACITY OF WEIGHT THE DURANGO CARRIES. SO 1100.00 LATER I AM WOULDERING HOW LONG THESE BALL JOINTS WILL LAST. OR AM I BETTER OFF HAVING MY WHEELS FALL OFF AND CAUSING A SERIOUS ACCIDENT OR DEATH. THIS IS A VERY UNSAFE SITUATION.*AK

UPPER BALL JOINT FAILURE. DRIVER'S SIDE EXTREMELY BAD, PASSENGER SIDE NEEDS CHANGED.*AK

I FELT A VIBRATION IN THE FRONT END OF MY VEHICLE AROUND 60 MILES AN HOUR. I TOOK IT TO THE DODGE DEALERSHIP AND ASKED THEM TO CHECK MY TIRES. THEY INFORMED ME, THAT IT WASN'T MY TIRES, BUT MY BALL JOINT WAS WORN. I CALLED DYMLERCHRYSLER AND WAS TOLD, THAT THEY WERE HAVING TROUBLE, WITH THE DURANGOS AND DAKOTAS. THAT IT WAS STILL UNDER INVESTIGATION WITH THEM AND THE DEPARTMENT OF HIGHWAY SAFETY. THAT HAS BEEN OVER 7 MONTHS AGO AND STILL NOTHING HAS BEEN DONE ABOUT THESE PROBLEMS WITH THESE VEHICLES. WITH THE MOUNTING COMPLAINTS, I CAN NOT BELIEVE, THAT NOTHING HAS BEEN DONE! ARE THEY WAITING FOR SOMEONE TO GET KILLED??*AK

UPPER AND LOWER BALL JOINTS FAILED AT 62,000 MILES, AND HAD TO BE REPLACED. *AK

WHILE DRIVING 20 MPH REAR AXLE SHAFT BROKE. AS A RESULT, REAR PASSENGER SIDE WHEEL SEPARATED. *AK

UPPER AND LOWER BALL JOINTS WORE OUT PREMATURELY. CONSUMER LATER NOTICED THERE WERE NO GREASE FITTINGS ON THE BALL JOINTS. *AK

BALL JOINT FAILURE. *AK

THERE WAS A PROBLEM WITH THE FRONT END STABILITY. THE UPPER AND LOWER BALL JOINTS WERE SUSPECTED. *AK THE DEALERSHIP WAS AWARE OF THIS PROBLEM. *SC

LOWER BALL JOINTS BROKE WHILE DRIVING AT 25 MPH, AND VEHICLE CAME TO A COMPLETE STOP. MECHANIC INDICATED THIS WAS DUE TO A FACTORY DEFECT.*AK LOWER BALL JOINTS WERE REPLACED BY SERVICE DEALER. ALSO, NOISE FROM FRONT OF THE VEHICLE. DEALER REPLACED BOTH INNER TIE RODS. *LA

WHILE HAVING VEHICLE SERVICED TECHNICIAN DETERMINED THAT RIGHT UPPER AND LOWER BALL JOINT NEEDED REPLACEMENT. *AK

AFTER HAVING SERVICED THE VEHICL TECHNICIAN DETERMINED THAT UPPER BALL JOINTS NEEDED REPLACEMENT. *AK

MY ENGINE BLEW LAST SUMMER DUE TO LOW OIL PRESSURE. THE SERVICE MECHANIC KNEW IT WAS BAD AND DID NOT TELL ME ABOUT IT UNTIL IT BLEW. IT COST ME $6000.00 FOR A NEW ENGINE. NOW MY STERRING IS ROCKY AND VIRBRATING AND CLICKY WHEN I TURN. *AK

WHILE BACKING OUT OF THE DRIVEWAY AT LESS THAN 5 MPH RIGHT FRONT WHEEL SEPARATED WITHOUT ANY INDICATION FROM THE TRUCK. THIS CAUSED THE TRUCK TO DROP TO THE GROUND IMMEDIATELY. AFTER THE TRUCK WAS INSPECTED CONSUMER WAS INFORMED THAT THE PROBLEM WAS DUE TO UPPER BALL JOINTS WEARING OUT. *AK

WHILE DRIVING AT 60 MPH ENGINE REVVED UP BUT VEHICLE WOULDN'T ACCELERATE. CONSUMER PULLED OFF THE ROAD, AND LET VEHICLE SIT FOR A FEW SECONDS WHILE IDLING. THEN, PULLED BACK ONTO THE ROAD. CONSUMER DROVE HOME AT 15 MPH. THE CAUSE OF VEHICLE'S FAILURE TO ACCELERATE PROPERLY HAS NOT BEEN DETERMINED. *AK

STEERING SHOOK VIOLENTLY AND BECAME HARD. THEN, NOISE CAME FROM THE FRONT WHEEL. CONSUMER HAD THE VEHICLE SERVICED BY TECHNICIAN, AND TECHNICIAN DETERMINED THAT BALL JOINTS NEEDED REPLACEMENT. *AK

BALL JOINT FAILURE ON MY 1999 DODGE DURNAGO. *AK

REAR DIFFERENTIAL PINION GEAR SHAFT BROKE TWICE. *PH THE METAL SEPARATED AT THE SHOULDER ON THE PINION SHAFT. THE CONSUMER HAS THE SECOND DEFECTIVE PINION SHAFT IN HIS POSSESSION. *NM

CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS AND TIE RODS WERE WEARING OUT PREMATURELY. *AK

THE UPPER AND LOWER BALL JOINTS, THE TIE ROD ENDS AND THE SWAY BAR HAVE BEEN REPLACED TWICE. ALSO THE FRONT HUBS HAVE BEEN REPLACED THREE TIMES. THE DEALER CANNOT DETERMINE WHY THE PARTS KEEP FAILING AFTER A SHORT PERIOD OF TIME. PLEASE PROVIDE FURTHER DETAILS.*AK

FRONT END SQUEAKS AND PRODUCES A LOUD KNOCKING NOISE. DEALER STATES THERE IS NO DEFECT.*AK

WHEN TURNING IN EITHER DIRECTION VEHICLE PRODUCES A CLICKING NOISE. *AK

UPPER BALL JOINTS FAILED, CAUSING SEVERE DAMAGE TO THE LOWER BALL JOINTS AND THE TIE ROD END. *AK

CONSUMER TOOK VEHICLE TO DEALER FOR BALL JOINT PROBLEM. AT 42,000 MILES UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND WERE REPLACED BY MECHANIC.*AK

A SERVICE CALL FOUND THAT THE BALL JOINTS ON OUR 1999 DODGE DURANGO WERE WORN AND SHOULD BE REPLACED. WE HAD OUR VECHICLE CHECKED BECAUSE OF REPORTS DONE BY CBS NEWS WHERE THERE HAD BEEN A NUMBER OF INCIDENTS WHERE WORN BALL JOINTS ON NEWER MODEL DURANGOS HAD CAUSED WHEELS TO FLY OFF WHILE ON THE ROAD. THE NEWS REPORT ON CBS INDICATED AN NHTSA HAD BEEN RECEIVING COMPLAINTS AND HAD BEEN INVESTIGATING THIS DEFECT. *AK

WHEN APPLYING BRAKES VEHICLE TILTED OVER AND SLID. *AK

WHILE DRIVING CONSUMER HEARD A LOUD NOISE, IT SOUNDED LIKE IT WAS COMING THROUGH THE FONT END, VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, AND MECHANIC DETERMINED THAT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK

FRONT SUSPENSION MAKING POPPING SOUNDS WHEN TURNING...RELATED TO ONGOING NHTSA INVESTIGATION....WOULD LIKE RECALL TO REPLACE WORN PARTS...THIS IS NOT NORMAL WEAR....MANUFACTURER SHOULD REPAIR AT NO CHARGE TO OWNER.

OUR ENGINE CEASED AFTER HAVING REPEATED PROBLEMS WITH THE OIL PUMP, WE WERE CALLED LIARS BY THE DEALERSHIP AND DIAMLER CHRYSLER. THEY DON'T SEEM TO WANT TO TAKE RESPONSIBILITY FOR ANYTHING. WHEN I TOOK OUR DURANGO IN BECAUSE THE FRONT END KEPT PULLING TO THE RIGHT AFTER WE PAID $5200. FOR OUR MOTOR TO BE REPLACED, I WAS TOLD WE NEEDED NEW TIRES AND A FRONT END ALIGNMENT. SO I TOOK IT TO ANOTHER PLACE TO HAVE THE WORK DONE, SINCE MY CONFIDENCE IN THE DEALERSHIP WAS GONE. ONLY TO BE TOLD THEY COULD NOT ALLOW ME TO TAKE THE CAR BACK OUT ON THE ROAD WITH MY CHILDREN IN THE CAR, DO TO THE BALL JOINT. HE SAID IT WOULD TAKE ONE POTHOLE AND I'D PROBABLY ROLL MY CAR, ANOTHER $1200. LATER AND I COULD HAVE MY CAR BACK. WHAT IS UP WITH THIS? THEY ALLOWED US TO RISK OUR LIVES DRIVING THIS VEHICLE, AND DIAMLER CHRYSLER SEEMS TO CARE LESS ABOUT ALL THE PROBLEMS WITH THIS SUV, HOW MANY PEOPLE OUT THERE ARE SPENDING MONEY TO KEEP FIXING THIS VEHICLE AND TRYING TO MAKE THE PAYMENTS. WE GOT RID OF A CAR SO WE WOULDN'T HAVE TO MAKE REPAIR PAYMENTS AND RIGHT INTO A NIGHTMARE. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT THE PROBLEMS WITH THIS VEHICLE, AND I THINK WE SHOULD BE REIMBURSED FOR ALL THE REPAIRS THAT THEY KNEW ABOUT AND DID NOTHING TO FIX. IT'S NOT FAIR TO THE PUBLIC TO HAVE TO DIG IN THEIR POCKETS TO FIX A MISTAKE THAT DIAMLER HAS KNOWN ABOUT AND REFUSES TO DO ANYTHING TO MAKE IT RIGHT FOR THE CONSUMERS! WE ARE THE PEOPLE THAT PURCHASE YOUR PRODUCT, YOU SHOULD BE MORE SUPPORTIVE RATHER

THE FRONT END OF MY 1999 DODGE DURANGO STARTED MAKING NOISES AROUND 50,000 MILES. I CARRIED IT TO A DODGE DEALER WHERE THEY INFORMED ME THAT THE BALL JOINTS AND THE FRONT SUSPENSION BUSHINGS WERE WORN AND REQUIRED REPLACING. THEY FURTHER STATED THE REASON WAS THAT THERE IS NO WAY TO LUBRICATE THE JOINTS. THE COSTTO REPLACE IS $800. THIS IS TO SOON FOR THIS TO BE WEARING OUT.

I HAD TO REPLACE THE UPPER BALL JOINTS (BOTH SIDES) ON MY 99 DURANGO WHEN IT HAD @ 50,000 MILES. BRAND NEW SET OF TIRES WAS WEARING ON THE INSIDE, TOOK IT TO A MECHANIC AND HE SAID THE BALL JOINTS WERE SO BAD HE WOULD NOT DRIVE IT ACROSS TOWN. REPLACED BOTH BALL JOINTS AND REPLACED TIRES. THEN ON FEB. 20,2004 WITH 93,000 MILES ON IT THE TRANSMISSION WENT OUT. SPENT $600.00 ON BALL JOINTS, $350.00 ON TIRES, AND $3,200 ON A TRANSMISSION.

1999 DODGE DURANGO. I SAW THE REPORT ON CBS REGARDING BALL JOINT PROBLEMS. I HAD MY CAR INSPECTED BY AN INDEPENDENT MECHANIC, HE SAID THEY NEEDED TO BE REPLACED. THIS WAS THEN VERIFIED BY OUR LOCAL CHRYSLER DEALER. I HAD THEM REPLACED TODAY. $875

OUR DODGE DURANGO HAD TO HAVE NEW UPPER BALL JOINTS REPLACED ALONG WITH NEW TIE RODS IN ORDER TO HAVE THE FRONT END ALIGNED PROPERLY. THESE PARTS WERE DEFECTIVE ON THIS VEHICLE SINCE IT WAS BOUGHT NEW BY US IN OCT. 1998.*AK

WHILE TURNING CONSUMER HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING AT ANY SPEED CONSUMER HEARD A SQUEAKING SOUND COMING FROM THE FRONT END. CONSUMER NOTICED THAT THE FRONT WHEELS WERE TILTED INWARD . VEHICLE WAS TAKEN TO DEALER FOR A FRONT END ALIGNMENT. DEALER REPLACED THE RIGHT UPPER CONTROL ARM, BUT SQUEAKING STILL PERSISTED. *AK

THE FRONT SUSPENSION BALL JOINTS AND TIE RODS ON MY DODGE DURANGO 1999 ARE WORN OUT PREMATURELY. OCCASIONALLY WHEN THE STEERING WHEEL IS TURNED, THE FRONT SUSPENSION MAKES A POPPING NOISE.*AK

WHILE HAVING VEHICLE SERVICED BY A MECHANIC FOR ANOTHER PROBLEM CONSUMER ASKED THEM TO CHECK THE BALL JOINTS. UPON INSPECTION OF THE BALL JOINTS MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED. *AK

INDEPENDENT REPAIR SHOP REPLACED THE BALL JOINTS AT CONSUMER'S EXPENSE. *AK

WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. INDEPENDENT REPAIR SHOP DETERMINED THAT BALL JOINTS NEEDED TO BE REPLACED. *AK