TRANSFER CASE FAILED, TIMING BELT BROKE
1999 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
AT 41000 MILES MY 1999 DURANGO 5.9L EXPERIENCED SPARK KNOCK AND HEAVY OIL CONSUMPTION. OIL CHANGED AT EVERY 3000 MILES. CALLED CHRYSLER FOR HELP. THEY SAID TOO OLD AND DID NOT OFFER ANY HELP. I REPLACED ALL THE VALVE SEALS. DID NOT FIX. REPLACED THE PLENUM GASKET AS STATED BY THE TECHNICAL BULLETIN. DID NOT FIX. FINALLY, TORE DOWN ENGINE AND FOUND A BROKEN OIL RING ON #8 CYLINDER. REPLACED ALL RINGS AND BEARINGS. FINALLY FIXED ALL AT MY COST. CHRYSLER DID NOT OFFER HELP. ONLY ONE THING TO SAY TO CHRYSLER, YOU HAVE ONE LESS CUSTOMER. *AK
UPPER BALL JOINTS WERE REPLACED BECAUSE OF EXTENSIVE WEAR AT 29,000 MILES. FOLLOWING REPLACEMENT THEY WORE OUT AGAIN, AND NEEDED TO BE REPLACED AGAIN. *AK
THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. THE MECHANIC INSPECTED THE VEHICLE AND NOTICED THAT BOTH UPPER AND BALL JOINTS WERE LOOSE AND WORN OUT. PLEASE PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT A FAMILY DOWN THE STREET WITH THE SAME VEHICLE ARE HAVING THE SAME PROBLEM. *TC
WHILE DRIVING THERE WAS A POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH THEY FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE COMPLETELY WORN OUT. *AK THE COVER UNDER THE HOOD WAS RIPENED, THE BLACK GUARD UNDER THE FRONT OF THE VEHICLE WAS HANGING, THE COOLANT RESEVOIR WAS LEAKING, THE POWER STEERING FLUID LEAKED, THE A/C WAS NOT COOLING DUE TO AN OPEN WIRE FROM THE LOW PUSH SWITCH, AND THE FUEL GAUGE DID NOT READ PROPERLY. *SC
10/29/04 DROVE CAR FROM JAX, FL TO SAV. GA. APPROXIMATELY HALF WAY THERE, CHECK GAUGE AND NO OIL PRESSURE. HAD CAR TOWED TO SERVICE CENTER. SAID THAT THE SCREEN IN THE OIL FILTER OR PUMP WAS CLOGGED AND TONS OF SLUDGE IN THE ENGINE. THEY FLUSHED THE SCREEN AND THE ENGINE OUT AND CHANGED THE OIL. CAR RAN NORMAL FROM THERE AND DROVE BACK TO JACKSONVILLE FINE. ONCE BACK ON JACKSONVILLE, THE CHECK GAUGE AND NO OIL PRESSURE IS BACK. CAR SITTING IN DRIVEWAY, AFRAID TO DRIVE TO WORK AND NO MONEY TO REPLACE WHAT IS WRONG THIS TIME. SECOND CHRYLSER VEHICLE OWED AND SHOULD OF LEARNED THE FIRST TIME WHEN I HAD A DODGE CARAVAN THAT HAD THE TRANSMISSION REPLACED 3 TIMES AND OTHER NUMEROUS PROBLEMS. APPARANTLY, THIS IS A MANUFACTUER DEFECT IN NUMEROUS PRODUCTS AND THEY NEED TO OWN UP TO THE MIDDLE CLASS PEOPLE WHO CANNOT AFFORD PROBLEMS LIKE THESE. *AK
NO CRASH. I AM WRITING TO LET YOU KNOW THAT ONLY BECAUSE OF AN HONEST DODGE MECHANIC THAT I HAPPENED TO MEET I WAS WARNED TO HAVE MY BALL JOINTS AND TIE RODS EXAMINED ON MY 1999 DODGE DURANGO. I HAD NO NOTICE THAT THERE WAS ANYTHING WRONG WITH THEM. MY DURANGO HAD APPROXIMATELY 52K MILES ON IT. NEARLY ALL HIGHWAY MILES, NO OFFROADING. I HAD TO REPLACE THESE AT A COST OF NEARLY $2,000. I INVESTIGATED AT THE TIME AND FOUND OUT THAT I WAS LUCKY THAT MY TIRE HAD NOT FALLEN OFF. I AM SUBMITTING THIS TO YOU BECAUSE I WAS TOLD THAT THERE IS AN EXISTING INVESTIGATION ONGOING ON THIS SUBJECT AND I WANTED YOU TO BE AWARE OF ANOTHER CASE. THANK YOU!*AK
WHILE DRIVING CHECK ENGINE AND ABS LIGHTS CAME ON. ALL THE GAUGES DID NOT WORK. VEHICLE SHUT DOWN. AFTER PULLING TO THE SIDE OF THE ROAD VEHICLE WOULD NOT START FOR APPROXIMATELY 30 MINUTES. AFTER RESTARTING THERE WAS A LOUD NOISE. VEHICLE HAD TO BE TOWED. IT WAS DISCOVERED THAT THE ENGINE WAS DEFECTIVE.OIL SLUDGE CAUSED PREMATURE ENGINE FAILURE.*AK
PE 03 032/FRONT SUSPENSION, UPPER BALL JOINT FAILURE. WHILE GETTING A TUNE-UP MECHANIC DETERMINED THAT ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED.*AK
1999 DODGE DURANGO ENGINE CEASES ALONG WITH BALL JOINT PROBLEMS. I HAD TO HAVE MY ENGINE REPLACED IN THE 5 YRS THAT I HAVE OWNED IT TWICE! THAT IS NOT NORMAL ON A VEHICLE THAT IS SUPPOSE TO BE TOUGH AND GET MORE THAN 36,000 MILES TO THE ENGINE! I HAVE CALLED DAMLIER CHRYSLER ABOUT THE SITUATION AND THEY CANNOT COMPENSATE ME IN ANY WAY AND HE WASN'T ALLOWED TO SAY IF THAT WAS NORMAL FOR A BRAND NEW TRUCK TO HAVE THE ENGINE REPLACED TWICE WITHIN FIVE YEARS! AND BY THE WAY I HAVE RECIEPTS FOR MY WORK DONE AND THE PROPER MAINTENCE OF THE VEHICLE WITHIN THAT TIME SPAN!V I PAID $30,000.00 FOR THE BRAND NEW TRUCK PLUS ONE ENGINE COSTING ME $4100.00 AND THE SECOND ENGINE COSTING $4300.00 BESIDES THE BALL JOINTS. THE FIRST TIME THEREE WAS A CRACK IN THE ENGINE BLOCK THIS TIME THE ENGINE CEASED AND STARTED RATTILING LIKE A BUNCH OF TIN CANS BECAUSE SUPPOSE BROKE LOOSE INSIDE THE ENGINE AND MY DRIVE CAM ALSO HAD TO BE REPLACED DUE TO A CRACK IN IT!*AK
I HEARD POPPING AND GRINDING NOISES COMING FROM THE FRONT UNDERSIDE OF THE CAR. THEY BEGAN WHEN I TURNED THE WHEEL, THEN WORSENED RAPIDLY TO A CONSTANT NOISE. I TOOK THE CAR TO THE MECHANIC AND WAS TOLD MY LOWER BALL JOINTS, FRONT WHEEL BEARINGS AND UPPER CONTROL ARMS HAD DETERIORATED. HE SAID IT WAS LUCKY MY TIRES STAYED ON AND THAT THE PARTS SHOULD NOT HAVE TO HAVE BEEN REPLACED SO EARLY IN THE VEHICLE'S LIFE. THE DURANGO IS A 1999 MODEL AND HAD 81,500 MILES ON IT AT THE TIME OF REPAIR (MARCH 26, 2004). THE REPAIRS COST 1657.78. THIS AFTERNOON I HAD TO TAKE THE VEHICLE TO THE MECHANIC AGAIN FOR SQEAKING. HE OILED THE SAME PARTS AND SAID THEY LOOKED BAD AGAIN AND WOULD MOST LIKELY NEED TO BE REPLACED SOON. I HAVE ONLY GONE 10,000 MILES SINCE THE LAST REPAIRS WERE DONE. I CONTACTED DODGE, HOWEVER, THEY SAID THERE WAS NOTHING THEY COULD DO.
WHILE DRIVING ON THE HIGHWAY AT 50 MPH, SUDDENLY THERE WAS A NOISE COMING FROM THE FRONT OF THE TRUCK. THE UPPER BALL JOINT BROKE AND THE HUB PUSHED IN DESTROYED THE BRAKE LINES AND OTHER COMPONENTS IN THAT AREA. THE VEHICLE IS CURRENTLY IN A PARKING LOT, WHERE IT HAS BEEN PARKED SINCE THE INCIDENT. *JB
THE FRONT END WENT OUT AT 70,000. THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER STATED THEY WERE NOT AWARE OF ANY DEFECT. *NM
I OWN A 1999 DODGE DURANGO AND HAVE HAD TO REPLACE THE BALL JOINTS FOR A SECOND TIME. THE FIRST AT 39,000 MILES AND AGAIN AT 70,000 MILES.*AK
THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE. THE MECHANIC INFORMED THE CONSUMER THE FRONT UPPER AND LOWER BALL JOINTS</A> NEEDED REPLACEMENT DUE TO CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB *TC
1E 03 029/FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE DRIVING 60-65 MPH, THE VEHICLE WANDERED ACROSS THE ROAD. THE DEALER INFORMED THE CONSUMER THAT BOTH FRONT UPPER BALL JOINTS NEEDED TO REPLACED. *AK THE BALL JOINTS WERE WORN TO THE POINT THEY WERE ABOUT TO COME APART. *JB
I DON'T WHO ELSE TO GO TO, DODGE DURANGOS NEED A RECALL ON SEVERAL ISSUES. BALL JOINTS FOR ONE, PLENUM GASKET, AND THE COMPUTER BRAIN SYSTEM IS JUNK AND DODGE WILL NOT TAKE ANY RESPONSIBILITY FOR THESE ISSUES. THESE TRUCKS COST TOO MUCH MONEY TO HAVE THE ISSUES THEY HAVE. THESE ARE LEMONS AND ONCE YOU BUY IT YOUR STUCK WITH IT. I HAVE OWNED MINE A LITTLE OVER 2 MONTHS AND I THINK I HAVE BEEN ABLE TO DRIVE IT A TOTAL OF 3 WEEKS, NOT ALL IN A ROW. IT IS JUNK AND HOW CAN I RESELL JUNK? I DON'T WANT TO HAVE SOMEONE COME BACK TO ME BECAUSE I SOLD THEM JUNK, BUT I CAN NOT AFFORD TO OWN THIS VEHICLE. SOMETHING SHOULD BE DONE.*AK
WE HAD THE TRUCK CHECKED OUT PRIER TO PURCHASE IN NOV. OF 2003 AND WERE TOLD IT NEEDED BALL JOINTS. THE DEALERSHIP HAD THE BALL JOINTS REPLACED. AT THIS TIME THE TRUCK HAD 51K MILES ON IT. SEPT OF 2004 I TOOK THE TRUCK IN TO HAVE THE BRAKES CHECKED DUE TO SHAKING AND THEY INFORMED ME THAT THE BALL JOINTS WERE OUT OF TOLERANCE AND NEEDED TO BE REPLACED. I HAD THE LOWERS REPLACED AGAIN AT 59000 MILES. *AK
CONSUMER STATED THAT THE BALL JOINTS WERE DEFECTIVE. UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
ANNUAL STATE SAFETY INSPECTION FOUND BALL JOINT FAILUE FOR THE SECOND TIME. ALL WERE REPLACED IN SEPTEMBER 2002 AT CUSTOMER COST. OCTOBER 2004 REPLACED LEFT SIDE UPPER BALL JOINT AT WARRENTY. HAVE FOUND NO RECALL OR SERVICE BUL. TO DATE. SAFETY ISSUE!*AK
WHILE DRIVING AT ANY SPEED VEHICLE MADE A POPPING NOISE, AND STEERING BECAME DIFFICULT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENTIRE FRONT AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK THE DEALER REPORTED THE VEHICLE WAS UNSAFE TO DRIVE. THE CONSUMER WAS NOT ABLE TO GET A LOANER VEHICLE UNTIL THE REPAIRS WERE MADE. *TC
TODAY I SENT THE FOLLOWING EMAIL TO SUBARU OF AMERICA CONCERNING THE INVESTIGATION OF ABS DEFECT IN WRX VEHICLES. I HAVE EXPERIENCED THE PROBLEM ON NUMEROUS OCCASIONS, AND ON NO OCCASION WAS I DRIVING IN AN "AGGRESSIVE" MANNER OR "HARD' BRAKING. NOR WAS MY PREVIOUS COMPLAINT TO NHTSA A "PARROTING" OF SOMEONE ELSE'S PROBLEM FROM THE IMPREZA WEBSITE, AS SUBARU HAS ACCUSED. THE ABS IS OVERLY SENSITIVE TO BUMPY SURFACES AND IS A SAFETY RISK, PERIOD. MY EMAIL TO SUBARU OF AMERICA: I HAVE JUST REVIEWED SOA'S LETTER DATED 9/10/04 TO NHTSA RE YOUR INVESTIGATION OF ALLEGED ABS PROBLEMS IN WRX'S. I AM DISMAYED BY SOA'S INABILITY TO DOCUMENT, AND REFUSAL TO ACKNOWLEDGE, THE ABS PROBLEM. I AM INSULTED THAT SUBARU BLAMES THE PROBLEM ON "AGGRESSIVE DRIVING PATTERNS." THE PROBLEM REGULARLY OCCURS AT ONE POINT IN MY DAILY URBAN COMMUTE WHEN I BRAKE FOR A TRAFFIC LIGHT OVER A BUMPY SURFACE. I AM USING ONLY 15% OF THE BRAKING CAPABILITY AT 20 MPH WHEN THE ABS FAULT OCCURS-- HARDLY "AGGRESSIVE" OR "HARD" BRAKING, AND HARDLY A SITUATION THAT ONLY AGGRESSIVE PERFORMANCE DRIVERS WOULD ENCOUNTER. WHEN IT OCCURS, THERE IS A SUDDEN, DRAMATIC REDUCTION IN DECELERATION. DECELERATION IS NO LONGER PROPORTIONAL TO PEDAL PRESSURE, AND INCREASED PRESSURE IS INEFFECTIVE WHILE THE ABS IS "CONFUSED" BY THE BUMPY SURFACE. SEVERAL TIMES I HAVE HAD SCARY MOMENTS WHEN THE DROP IN DECELERATION HAS RESULTED IN NEARLY REAR-ENDING THE VEHICLE IN FRONT OF ME. I AM VERY PUZZLED WHY AN EVENT, THAT FOR ME IS SO PREDICTABL
THE UPPER BALL JOINTS MALFUNCTIONED. AS A RESULT, WHEN DRIVING 35-55 MPH FRONT END SHOOK. *AK *TC
DURING A ROUTINE INSPECTION THE CONSUMER WAS INFORMED THAT THE FRONT BALL JOINTS WERE LOOSE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WOULD ALSO DIE WHILE IN MOTION. *SC
WHILE DRIVING 20 MPH THE FRONT DRIVER SIDE TIE ROD BROKE WITHOUT WARNING. AS A RESULT THE DRIVER LOST CONTROL OFF THE VEHICLE MOMENTARILY, HOWEVER WAS ABLE TO GAIN CONTROL AND PULLED OFF THE ROAD. *JB IN ADDITION TO THE BROKEN TIE ROD ALL FOUR BALL JOINTS WERE EXCESSIVELY WORN AND HAD TO BE REPLACED. THE CONSUMER CONTACTED THE MANUFACTURER CUSTOMER SERVICE LINE AND WAS TOLD THAT THE PROBLEMS HIS VEHICLE WAS HAVING WAS NOT CURRENTLY RECALL. THE CONSUMER WAS ALSO TOLD THAT HIS REPAIR COST COULD NOT BE REIMBURSED BECAUSE THEY WERE MADE AT A NON DODGE DEALER. *NM
WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS CAME ON AN WENT OFF THEIR OWN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THE CONSUMER INFORMED THE MECHANIC THAT THIS VEHICLE WAS ON RECALL FOR THE WINDSHIELD WIPER MOTOR. THE MECHANIC STATED THAT THIS VEHICLE WAS NOT ON RECALL. THE CONSUMER HAD TO PAY FOR REPAIRS. *AK THE CONSUMER REPLACED THE UPPER AND LOWER BALL JOINTS. TC *JB
PE 03 032/FRONT SUSPENSION: UPPER BALL JOINT FAILURE. CONSUMER WAS CONCERNED ABOUT THE FRONT TIRES THAT WERE EXPERIENCING EXCESSIVE WEAR, AND A CRUNCHING NOISE COULD BE HEARD WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT FRONT BALL JOINTS NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT ALL 4 BALL JOINTS ARE BAD. CONSUMER STATED THAT SHE IS ON HER THIRD SET OF FRONT TIRES AND ONLY HAS 81,000 MILES ON THE VEHICLE.
WHILE DRIVING, THE CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE TRANSMISSION. THE TRANSMISSION WOULD ALSO SLIP GEARS. PLEASE PROVIDE MORE INFORMATION. *JB *NM
I WAS DRIVING MY DURANGO ON A 2 LANE ROAD AND WENT AROUND A CORNER WHEN I HEARD A LOUD POP AND MY STEERING CENTER CHANGED. TOOK IT TO THE DEALER WHO REALIGNED IT AND SENT ME ON MY WAY. I HAVE HAD POPING NOISES COMING FROM THE FRONT END FOR QUITE A WHILE, AND HAVE REPORTED IT MY DEALER WHO WAS "UNABLE TO REPLICATE THE PROBLEM".*AK
THE UNDER CARRIAGE OF THE VEHICLE MADE NOISES. THE MECHANIC DISCOVERED THE UPPER BALL JOINTS HAD WORN OUT PREMATURELY AND NEEDED TO BE REPLACED. *JB THE U-JOINT IN THE DRIVE SHAFT WERE ALSO REPLACED. *NM
THE VEHICLE FAILED THE STATE INSPECTION BECAUSE BOTH UPPER AND LOWER BALL JOINTS HAD WORN OUT PREMATURELY. *AK *JB
MY WIFE AND I OWN A 1999 DODGE DURANGO AND HAVE BEEN TOLD BY A DODGE DEALERSHIP AND A GOODYEAR SERVICE CENTER THAT THE FRONT UPPER AND LOWER BALL JOINTS NEED REPLACING. THE VEHICLE HAS APPROXIMATELY 64,000 MILES. *AK THE DEALERSHIP OFFERED $50.00 OFF THE TOTAL PRICE (APPROX. $800) WHEN I TOLD THEM I KNEW OF REPORTED PROBLEMS AND THOUGHT THAT REPLACEMENT OF THESE PARTS AT 60,000 MILES SEEMED PREMATURE. PLEASE ADVISE. DAVID SWANSON
TOOK MY 1999 DODGE DURANGO IN FOR MARYLAND STATE INSPECTION AND WAS TOLD MY BALL JOINTS WERE BAD (51,000 MILES). I HAVE HEARD THERE ARE PROBLEMS WITH THIS SPECIFIC AREA. CAN YOU HELP.*AK
1999 DODGE DURANGO. MULTIPLE PROBLEMS WITH VEHICLE. 6,000 MILES FREEZE PLUG; 48,691 TIE ROD END OUTER, SERPENTINE BELT; 63,851 TRANSMISSION SPEED SENSOR; 66,002 MILES BALL JOINTS FRONT UPPER; 68,175 MILES BALL JOINTS LOWER.*AK CONSUMER PAID OUT-OF-POCKET FOR EACH INCIDENT. I HAD EXTENDED INSURANCE THAT WAS PAID FOR WHEN TRUCK WAS BOUGHT, BUT WAS NOT GIVEN ANY INFORMATION ABOUT IT. NEVER RECIEVED ANY INFO FROM FEDELITY INSURANCE ABOUT EXTENDED INSURANCE. DURING INVESTIGATION, BY MYSELF, TO REPORT INCIDENTS TO DAIMLER CHRYSLER DISCOVERED ON BILL OF SALE THAT EXTENDED INSURANCE HAD BEEN PAID FOR. CONTACTED DAIMLER CHRYSLER AND FIDELITY INSURANCE. DAIMLER CHRYSLER REIMBURSED FOR PARTS OF TIE RODS & UPPER BALL JOINTS; THEY REFUSED TO PAY FOR ANYTHING ELSE AND CLAIMED IT WAS DUE TO CONSUMER'S FAILURE TO MAINTAIN VEHICLE. FIDELITY INSURANCE WOULD ONLY REFUND UP TO A YEAR FROM INITIAL REPORT OF 08/04/04. REFUSED TO REIMBURSE FOR ANYTHING BEFORE. SUBMITTED ALL DOCUMENTATION TO FIDELITY, BUT HAVE YET TO RECIEVE ANY REIMBURSEMENT. FINAL INCIDENT ON 09/04/04 HAS NOT YET BEEN ADDRESSED BY DAIMLER CHRYSLER NOR FIDELITY INSURANCE. TRUCK HAS HAD MULTIPLE INCIDENTS OF NEEDING SERVICE -- ALL OF WHICH SHOULD NOT HAVE TO BE REPLACED UNDER 68,000 MILES. DODGE REFUSES TO TAKE RESPONSABILTY OF DEFECTIVE PARTS AND VEHICLE. I HAVE READ MULTIPLE INCIDENT ON-LINE OF OTHER DURANGO OWNERS AND MINE IS MINOR COMPAIRED TO SOME. EVERYONE HAS HAD TO REPLACE BALL JOINT, BUT MULTIPLE PEOPLE HAVE HAD TO REPLACE
I HAVE A 1999 DODGE DURANGO. IN 2/04 I HAD TO REPLACE MY TRANSMISSION (45.000) MILES. IN 9/04 (47,000 MILES) I NOW HAVE TO REPALCE MY REAR DIFFERENTIAL. *AK
A CONTINIOUS KNOCKING NOISE EVERYTIME WE TURNED ANY KIND OF A CORNER, TOOK THE DURANGO IN AND WAS TOLD THAT THE UPPER BALL JOINTS ON BOTH SIDES NEEDED REPLACED ASAP!! THE MECHANIC ADVISED US NOT TO DRIVE IT UNTIL IT WAS REPAIRED. WE ONLY HAD 39700 MILES ON A 1999 DURANGO.. MILES SEEMED VERY LOW FOR SUCH A REPAIR.*AK
VEHICLE WAS SQUEAKING WHEN HITTING BUMPS. CONSUMER TOOK THE VEHICLE TO DEALER, AND WAS TOLD THAT WATER HAS SEEPED INTO THE RUBBER BOOT AND INTO THE BALL JOINTS, CAUSING THEM TO RUST. THERE WAS NO LUBRICATION AND THE BALL JOINTS WERE LOOSE. *AK
DROVE VEHICLE AT 30 MPH, DRIVER'S SIDE TIRE STARTED "SHUTTERING", AFTER APPROXIMATELY 1/2 MILE THE BALL JOINS WENT BAD, CAUSING THE KNUCKLE TO RUB ON THE TIRE, BLOWING OUT THE TIRE AND DESTROYING ALL OF THE COMPONENTS. THE LOWER BALL JOINTS WERE REPLACED IN 2002. 2ND COMPLAINT: VEHICLE "TURNS OFF" WHEN DRIVING AT APPROXIMATELY 30 MPH. THEN FORCED TO STOP THE VEHICLE AND RESTART WITHOUT ANY OTHER PROBLEM. FUEL FILTER AND OTHER CONTROLS HAVE BEEN CHECKED AND CLEARED. TECHNITIANS BELIEVED IT WAS THE COMPUTER. 3RD COMPLAINT: REAR BRAKE PROBLEM. REAR BRAKES HAVE UNEXPECTEDLY STOPPED AND FROZE. TECHNITIAN WAS UNABLE TO LOCATE DIRECT PROBLEM WITH BRAKING SYSTEM.*AK
CONSUMER JACKED UP THE VEHICLE FOR A BRAKE REPAIRS. CONSUMER NOTICED THAT THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS WERE LOOSE. CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT FOR INSPECTION AND REPAIR. *AK
STEERING WHEEL LOCKED UP, IT WAS IMPOSSIBLE TO STEER THE VEHICLE. IT SKIDDED AND CRASHED. DRIVER SUSTAINED MINOR INJURUES. VEHICLE WAS TOTALED, NO DEFECTS WERE FOUND. *AK
BOTH FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO WEAR DURING A SERVICE INSPECTION. *AK *SC *JB
MY 1999 DODGE DURANGO HAS BEEN DIAGNOSED WITH FAILED BALL JOINTS AND TIE RODS. AFTER INVESTIGATING, I HAVE FOUND THAT THIS IS A PERVASIVE ISSUE WITH THESE VEHICLES AND SHOULD BE RECTIFIED WITH A RECALL. THIS IS A DANGEROUS SITUATION AND HAS, FROM THE DESCRIPTIONS I HAVE READ, COME CLOSE TO CAUSING SERIOUS HARM. *JB
WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO A TIRE SHOP FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER AND LOWER BALL JOINT WERE WORN OUT AND NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
LOWER LEFT AND RIGHT BALL JOINT FAILURE AND LEAKING FRONT SHOCKS AT 51,000 MILES.*AK
WHILE DRIVING, A LOUD NOISE WAS HEARD FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK WHILE ROTATING HIS TIRE THE CONSUMER CHECKED THE BALL JOINTS AND NOTICED THAT THE UPPER AND LOWER ONES WERE EXTREMELY LOOSE. THE CONSUMER BELIEVES THIS WAS CAUSE BY LACK OF GREASE BECAUSE THERE ARE NO GREASE FITTINGS. *NM
THE CONSUMER HAD THE VEHICLE INSPECTED BY A TECHNICIAN WHO DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB
WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE WHEEL BEGAN TO PRODUCE A LOUD "KNOCKING" NOISE. WHEN THE DRIVER PULLED OVER HE NOTICED THERE WAS SMOKE COMING FROM THE WHEEL BEARING. THE DEALER STATES THE FRONT UPPER BALL JOINT HAD FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
REPLACED UPPER AND LOWER BALL JOINTS ON BOTH SIDES AND REPLACED HUB BEARINGS ON BOTH SIDES ON ARE 1999 DODGE DURANGO. OUR DURANGO HAD 66,500 MILES ON IT AT THE TIME WE REPLACED THE PARTS.
SHAKING AND SHIMMY IN THE FRONT END WHEN DRIVING ON ROADS FRONT END WOULD SHAKE UNCONTROLLABLY,NEED TO REPLACE BOTH SIDE OF UPPER AND LOWER BALL JOINTS AND TIE ROD ENDS ALL WAS WORN OUT AT 80000 MILES ALSO TRANSMISSION WOULDN'T SHIFT,SPEED SENSOR BAD ON TRANSMISSION,OLD PARTS AVAILABLE CERTIFIED MECH DID REPLACEMENT AND HAD TO HAVE IT RE-ALIGNED. *JB
INNER AND OUTER TIE RODS BOTH SIDES NEED TO BE REPLACED. UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. TIRES PREMATURELY WORN DUE TO FRONT END FALLING APART. "DODGE DEALER SAYS VEHICLE COULD LOOSE CONTROL OR WHEEL FALL OFF IF NOT REPLACED. DODGE DEALER ALSO SAID SHOULD BE A FACTORY RECALL DUE TO SAFETY AND NUMBER OF COMPLAINTS BUT SAID TOO EXPENSIVE TO MOVE ON WITHOUT BEING ORDERED TO CORRECT ISSUES." $1,951.00 NOT INCLUDING COST OF TIRES. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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