VEHICLE SUDDENLY AND UNEXPECTEDLY LOST POWER AT HIGHWAY SPEEDS. DEALER HAS REPLACED THE CLUTCH FAN ON THE COOLING SYSTEM AND THE PROBLEM STILL EXISTS. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
1998 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
ELECTRICAL SYSTEM SUDDENLY WENT OUT ALL GAUGES RADIO ETC FRONT AREA. CHECKED ALL FUSES AND NOTHING WAS BURNT OUT. RESTARTED ENGINE FOUR TIMES BEFORE RESET AND THEN WAS OK. HAVE HAD RECURRING LOCKING OF BRAKES AND GRINDING LOSE OF CONTROL AT LOW SPEEDS AND ON WET ROADS. DISC BRAKES HAVE NO WEAR INDICATORS ON PADS AND IT RESULTED IN BEING WORN DOWN AND ATE INTO THE FRONT ROTORS BEFORE I WAS AWARE THAT THE PADS WERE SHOT. I HAD TO BUY NEW ROTORS AND PADS AND THE REPLACEMENT PADS ALSO DID NOT HAVE INDICATORS. THE DEALER STATED THAT WAS THE WAY THAT THEY WERE MANUFATURED AND I THEN STATED THAT THIS WAS A SEVERE AND POTENTIALLY DANGEROUS AND DEADLY OVERSIGHT AND THAT IT SHOULD BE CORRECTED. I CONTACTED CHRYSLER AND THEY STATED THAT THEY HAD NO RECALL ON THIS AND THAT THEY HAD NO TECHNICAL PROBLEMS OR BULLETINS ON THIS. MY BATTERY ALSO SUDDENLY WENT OUT WITHOUT ANY WARNING AND IT CAUSED THE ENGINE TO DIE. I COULD NOT RESTART THE ENGINE AND A NEW BATTERY HAD TO BE INSTALLED. POWER WINDOWS WENT OUT AND COULD NOT BE OPENED OR CLOSED BY DRIVERS SWITCH.
WHILE DRIVING IN ONE LANE AND APPROACHING A STOP LIGHT ON A 35MPH ROAD. ON WEET STREETS, AND WHILE TRYING TO SLOW DOWN, FRONT BRAKES LOCKED UP AND VEHICLE SLID INTO ANOTHER VEHICLE. *AK
WHILE DRIVING IN NEIGHBORHOOD ANOTHER VEHICLE PULLED OUT IN FRONT. CONSUMER SLAMMED ON BRAKES AND FRONT WHEELS LOCKED UP, VEHICLE SKIDDED AND SLAMMED INTO THE VEHICLEIN FRONT. CONTACTED DEALER WHO SAID THAT BRAKE PADS NEVER TOUCHED THE DRUMS. ALSO, REAR ARM ACTUATOR POWER WINDOWS WILL NOT GO UP OR DOWN. *AK
OWNER HAS REPLACED THE 3RD SET OF TIRES DUE TO "CUPPING AND FEATHERING".
ANTI-LOCK BRAKE SYSTEM IS NOT WORKING. WHEN APPLYING BRAKES, WHEELS LOCKED UP CAUSING VEHICLE TO DRIVE STRAIGHT THROUGH AN INTERSECTION. *YC
DURING WET CONDITIONS 1 BRAKE WILL LOCK UP CAUSING THE OTHER 3 BRAKES TO FAIL TO OPERATE. THIS HAS HAPPENED SEVERAL TIMES, ONCE CAUSING ME TO SLIDE INTO AN INTERSECTION. I HAD THE SAME PROBLEM WITH A 1997 DODGE DAKOTA WHICH, I ASSUME HAS A VERY SIMILAR BR
ENGINE CHECK LIGHT ILLUMINATES, INDICATING A MALFUNCTION WITHIN THE SYSTEM. CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASEW GIVE ANY FURTHER DETAILS. *AK
CONSUMER WAS DRIVING AT 15 TO 20 MPH WITH A TRAILER ATTACHED TO THE VEHICLE, AND THE TRAILER CAME UNWELDED FROM THE TONGUE OF THE TRAILER AND TOOK OFF. CONSUMER WAS ABLE TO GET THE TRAILER BACK, AND THIS WAS THE SECOND TIME, THE TRAILER CAME UNWELDED. *AK
WHILE DRIVING ENGINE CHECK LIGHT ILLUMINATED, INDICATING A MALFUNCTION WITHIN THE SYSTEM, SHORTLY AFTER A NOISE OCCURRED IN THE ENGINE COMPARTMENT, THEN THE VEHICLE COMPLETELY SHUT DOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
REAR BRAKES SQUEAK.
ENGINE LIGHT.
BATTERY.
HUB ASSEMBLY.
DOOR--WINDOW REGULATORS.
NOTHING
ENGINE CONTROL MODULE. LOW PRESSURE FUEL TUBE. BOTH WERE RECALLED.
ACCIDENT--TOYOTA COROLLA GRAZED FRONT LEFT CORNER OF BUMPER AND HIT TIRE. TIRE BLEW, UPPER AND LOWER CONTROL ARMS WERE PUSHED BACK.
BRAKE LIGHT SWITCH.
SEAT BELT LATCH.
ENGINE OIL PRESSURE SENSOR.
UNIDENTIFIED THUMP IN BACK OF TRUCK.
WHEN MAKING A TURN VEHICLE WOULD FEEL LIKE IT WAS LOSING CONTROL . OWNER TOOK VEHICLE TO THE DEALER AND WAS ADVISED THAT THE BALL JOINTS WERE BAD, THE BOX IN THE STEERING COLUMN WAS CRACKED. MANUFACTURER HAS BEEN NOTIFIED. *YC
STARTED VEHICLE & SHIFTED INTO REVERSE. TOOK FOOT OFF BRAKES & VEHICLE SUDDENLY ACCELERATE, BACKWARDS. HIT ANOTHER VEHICLE. HAPPENED TWICE BEFORE, BUT WEATHER WAS WET. PEDAL WENT TO FLOOR AT TIME. *AK
THERE IS NO AUTOMATIC TRANSMISSION INTERLOCK SYSTEM IN THE 1998 DURANGO. A CHILD MOVED THE AUTOMATIC TRANSMISSION, AND THE VEHICLE ROLLED AWAY. IT CAUSED A CRASH. *AK
UPON TRAVELING ON DRY OR WET PAVEMENT AND WHEN MAKING ANY STOP CONSUMER HAD DIFFICULTY IN STOPPING. BRAKE FADED AWAY, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NO SUMMARY
TURN SIGNALS INTERMITTANT - DEALER SERVICE UNABLE TO LOCATE CAUSE. POWER WINDOWS ALSO INTERMITTANT EXCEPT DRIVER'S.
FRONT BRAKES LOCK UP ON WET SURFACES DURING BRAKING RESULTING IN A LOSS OF CONTROL. ONE TIME NEARLY SLID INTO A CURB SIDEWAYS. ANOTHER TIME NEARLY SLID INTO ONCOMING CROSS TRAFFIC AT AN INTERSECTION. SEVERAL TIMES THE DURANGO HAS SLID IN WET PARKING LOTS.
DRIVER'S SIDE OUTSIDE MIRROR & SUPPORT BEAM CAUSES A BLIND SPOT WHENEVER MAKING A LEFT HAND TURN. THE VEHICLE HAD INCURRED AN ACCIDENT DUE TO LOCATION OF BEAM & MIRROR & NEEDS TO BE RELOCATED. *AK
BALL JOINT GOING TOO EARLY ON DURANGO. CONTACTED DEALER AND MANUFACTURER WIHT NO SUCCESS.
"#5 INJECTOR CIRCUIT HAD SHORTED TO THE FUEL PUMP INPUT IN THE POWERTRAIN CONTROL MODULE." GAS WAS LEAKING OUT OF THE MUFFLER!
FRONT DRIVER'S SEAT IS HELD DOWN WITH A PLASTIC PIECE.NOW SEATS ROCKS TO THE BACK. ALSO, WITH SUDDEN ACCELERATION FRONT SEAT TILTS. *AK
TRUCK IS NOT EQUIPPED WITH A BRAKE WARNING SENSOR. OWNER HAS NO WAY OF KNOWING WHEN THE BRAKES NEED TO BE SERVICED WHICH COULD LEAD TO A CRASH. *AK *ML
WHILE ON THE HIGHWAY, THE GAS PEDAL DROPPED TO THE FLOOR AND THE CAR ACCELERATED OUT OF CONTROL. APPLYING THE BRAKES DID NOT STOP THE VEHICLE. THE CAR HAD ACCELERATED TO OVER 85 MPH WHEN I PULLED TO THE SHOULDER LANE. I THEN STOOD UP ON THE BRAKE PEDAL, SLOWED THE CAR DOWN TO 35 MPH AND TURNED THE CAR OFF. THE CAR EVENTUALLY CAME TO A STOP. AN AAA TOW TRUCK CAME OUT TO HELP. THE TOW TRUCK OPERATOR CONFIRMS THAT WHEN HE TOWED THE TRUCK THAT THE GAS PEDAL WAS STILL ON THE FLOOR. WHEN THE CAR WAS DROPPED OFF AT THE DEALER, THE PEDAL WAS BACK IN A MORE NORMAL POSITION. THE DEALER WAS UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE.
NOTICED DRIVER'S SEAT ROCKING FORCE AND AFT DURING ACCELERATION AND STOPPING. TOOK VEHICLE TO DEALER FOR REPAIR. DEALER SAID PARTS ON ORDER. PARTS NEVER ARRIVED. DEALER NOW CLAIMS SITUATION NORMAL. FAILURE OF THIS COMPONENT DURING OPERATION WILL RESULT IN LOSS OF VEHICLE CONTROL LEADING TO POSSIBLE INJURY AND/OR DAMAGE.
THIRD ROW OF SEATS, WHEN APPLYING THE LATCH TO GET OUT OF THE VEHICLE, THE THIRD ROW OF SEATS WON'T ALLOW THE DOOR TO OPEN. *AK
I WAS DRIVING IN A RAINSTORM AND HIT A POCKET OF WATER ON THE HIGHWAY. I HYDRO-PLANED INTO A CONCRETE BARRICADE, HITTING THE WALL AT ABOUT A 40-45 DEGREE ANGLE. THE REAR END STARTED TO SPIN COUNTER-CLOCKWISE, SO I STEERED INTO THE SKID. THIS STOPPED THE COUNTER-CLOCKWISE SKID, BUT THREW ME BACK INTO THE BARRICADE - HITTING THE ENTIRE DRIVER SIDE AND MORE ESPECIALLY THE REAR WHEEL. WHEN I HIT THE WALL, THE REAR DRIVER SIDE LEAF SPRING "WHIPLASHED" IN-BOARD AND CRACKED THE GAS TANK. THE CRACK IS APPROXIMATELY 2-3 INCHES LONG. I DID NOT NOTICE THE CRACK RIGHT AWAY, AND WAS ABLE TO CONTINUE HOME. THE "LOW FUEL WARNING LIGHT" CAME ON AND I STOPPED FOR GAS. IT WAS AT THIS TIME THAT I NOTICED THAT THE FUEL WAS RUNNING OUT ON THE GROUND. I TOOK THE VEHICLE TO THE LOCAL DODGE DEALER FOR REPAIR, AND PERHAPS INVESTIGATION INTO THE FAULTY PLACEMENT OF THE SPRINGS. THEY HAVE IGNORED THE SITUATION AND GAVE ME THE 800 NUMBER FOR CHRYSLER CUSTOMER RELATIONS. WHEN I CALLED THEM, I EXPLAINED THE SITUATION AND RECEIVED BASICALLY A "SO WHAT ??" ATTITUDE. I AM A PROPERTY AND CASUALTY INSURANCE AGENT AND WOULD NOT WANT ANY OF MY INSURANCE CARRIERS TO NEEDLESSLY PAY CLAIMS FOR FAULTY DESIGN. I FEEL THAT THIS NEEDS TO BE INVESTIGATED AS SOON AS POSSIBLE TO PREVENT THE UNNECESSARY LOSS OF LIFE AND NEEDLESS PROPERTY DAMAGE. I WAS LUCKY THAT IT WAS RAINING THE NIGHT THAT THIS HAPPENED WHICH LESSENED THE "SPARKS" POTENTIAL. HAD THERE BEEN SPARKS OF METAL ON CONCRETE, I WOULD PROBABLY HAVE BEEN BURNED IN
VEHICLE WAS SHIFTED OUT OF GEAR BY A TWO- YEAR OLD CHILD WHILE PARKED, CAUSING VEHICLE TO ROLL INTO ANOTHER VEHICLE. VEHICLE GEAR SHIFT WAS NOT SUPPOSE TO MOVED UNLESS FOOT WAS PRESSED ON BRAKE PEDAL. DEALER NOTIFIED. *AK
WHEN DRIVING VEHICLE AT A SPEED OF 55 MPH OR ABOVE WITH BACK WINDOWS DOWN THE VHEICLE STARTS TO VIBERATE UNTIL IT IS ALMOST IMPOSSIBLE TO HOLD ON THE ROAD. THIS VIBERATION IS LIKE HAVING A FLAT TIRE WITH THE EXCEPTION OF THE COMPLETE VEHICLE VIBERATING
IN 3 OCCURRENCES, THE BRAKE PEDAL WAS STIFF WHEN PRESSED AND THE VEHICLE DID NOT BREAK. ON ONE OCCASION, NO BRAKING AT ALL RESULTED IN A CRASH. VISITED THE DEALER SEVERAL TIMES, DEALER CANNOT DETERMINE THE PROBLEM. *AK
ABS BRAKES FAIL TO OPERATE PROPERLY, AND AIR BAGS FAILED TO DEPLOY DURING A CRASH AT APPROX. 28 MPH IMPACT. MANUFACTURER NOTIFIED. *AK
SUSPENSION VIBRATION CAUSING CONSUMERS EAR DRUM TO HURT WHILE DRIVING AT HIGHER SPEEDS. MJS
COMING OFF THE RAMP WHILE DRIVING AT 15 MPH ON WET PAVEMENT, CONSUMER APPLIED THE BRAKES, AND THE BRAKES WENT STRAIGHT TO THE FLOORBOARD, CAUSING THE CONSUMER TO REAR END VEHICLE IN FRONT, AND NEITHER AIR BAG DEPLOYED. *AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
BRAKE PADS REPLACED DUE TO BEING WORN.
CRACKED CYLINDER FROM DATE OF DELIVERY BUT NOT REPAIRED UNTIL ONE YEAR LATER.
NO DEPLOYMENT OF AIR BAGS DURING VEHICLE COLLISION.
ALL FOUR WINDOWS HAVE FALLEN DOWN AND WOULD NOT GO UP. *AK
AS MY WIFE, STARLA LEE CITARELLA ,WAS PULLING INTO A PARKING SPACE THE BRAKE PEDAL PAD SLIPPED OFF AS SHE APPLIED THE BRAKES. HER FOOT THEN HIT THE GAS PEDAL , CAUSING VCEHICLE TO ACCELERATE. SHE WAS ABLE TO DIRECT THE CAR AWAY FROM THE PARKED CARS AROUND HER AND WENT UP A SMALL EM BANKEMENT, STRIKING A LIGHT POST AND A SMALL TREE. SHE PROCEDED OVER THE SMALL HILL AND CAME TO REST ON THE DOWNWARD SLOPE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Durango → · Every Durango year → · How the figures are calculated →