WHILE DRIVING 65 MPH NOTICED THAT DRIVER'S SEAT WAS ROCKING BACK AND FORTH. VEHICLE AT DEALER AT THIS TIME.*AK
1998 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
THE FAILURE WAS DETECTED DURING A VEHICLE INSPECTION. NO ONE WAS INJURED BUT I DON'T BELIEVE AN INVESTIGATION SHOULD WAIT UNTIL SOMEONE IS HURT. THIS IS A DANGEROUS SITUATION. THE SUSPENSION DOES NOT PERFORM PROPERLY AND IF YOU KNOW WHAT THE ROADS ARE LIKE IN MO (NOT THE ORIGINAL HOME OF THIS VEHICLE, IT WAS BOUGHT USED) THEN THE SITUATION IS EVEN WORSE. THE FAULTY BALL JOINTS/CONTROL ARMS NOT ONLY EFFECT THE HANDLING OF THE VEHICLE BUT ALSO THE WEAR OF THE TIRES AND STRUTS/SHOCKS. THE BALL JOINTS/CONTROL ARMS SHOULD NOT WEAR OUT THIS FAST.*AK
MY WIFE PUT THE CAR IN PARK TO WALK INTO A STORE AND THE CAR JUMPED INTO REVERSE, MOVING QUICKLY TOWARD A BUSY STREET WITH MY SON IN THE BACK SEAT. SHE WAS ABLE TO OPEN THE DOOR AND DIVE IN, HITTING THE BRAKES IN TIME TO AVOID A COLLISION. HER ONLY INJURY WAS A BRUISE ON HER HEAD FROM HITTING THE DOOR FRAME, BUT HAD SHE NOT BEEN ABLE TO RECOVER IN TIME THE CAR CERTAINLY WOULD HAVE ENDED UP IN THE MIDDLE OF THE STREET. I HAVE EXPERIENCED PROBLEMS WITH THE INDICATOR (TELLING WHAT GEAR I AM IN) IN THE PAST, BUT THE DEALER DISMISSED ALL CLAIMS OF DEFECT. WHEN I HEARD OF THE GRAND CHEROKEE PROBE I REALIZED THERE WAS SOMEHTING I COULD DO TO REPORT THIS PROBLEM. I HOPE OTHERS DO AS WELL.*AK
NEEDED TO REPLACE EVAPORATOR CORE ON A 98 DODGE DURANGO. HAD THE SAME PROBLEM WITH A 1994 PLYMOUTH, VOYAGER A LITTLE MORE THAN A YEAR AGO. HAVE BEEN TOLD BY A FRIEND THAT WORKS AS A SERVICE ADVISOR FOR A DEALER THAT CHRYSLER HAS PROBLEMS WITH EVAPORATOR CORES. SEEMS TO ME, HE MAY BE RIGHT, SINCE I'VE REPLACED 2 IN 2 DIFFERENT CHRYSLER VEHICLES AT $700 EACH IN JUST A LITTLE OVER A YEAR. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER MAKE VEHICLE THAT I'VE EVER OWNED, PLUS IT SEEMS THAT THIS NEW OF A VEHICLE SHOULD NOT NEED AN EVAPORATOR CORE ALREADY. AIR CONDITIONER JUST STARTED BLOWING WARM AIR. HUSBAND BOUGHT A CHARGING KIT AND CHARGED THE AIR CONDITIONER. IT WORKED FOR A VERY SHORT TIME, THEN WAS BLOWING WARM AIR AGAIN. WE COULD HEAR A HISSING OR LEAKING NOISE UNDER THE DASH BOARD ON THE PASSENGER SIDE OF THE VEHICLE. CONFIRMED BY GARAGE THAT IT WAS AN EVAPORATOR CORE THAT NEEDS REPLACED. WE WERE ALSO TOLD AT THE AUTO PARTS STORE WHERE WE BOUGHT THE CHARGING KIT THAT THERE HAD BEEN FIVE PEOPLE IN THAT DAY WHO HAD ALSO BOUGHT CHARGING KITS FOR DODGE DURANGOS.*AK
WHEN TRAVELING ON HIGHWAY VEHICLE WOULD PULL TO RIGHT WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM, ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. *AK
WHEN FIRST ACCELERATING OR BRAKING TO A STOP THERE IS A SHIMMYING IN THE FRONT END TOOK VEHICLE TO DEALERSHIP WAS TOLD WHEEL ALIGNMENT WAS NEEDED GOT ALIGNMENT PROBLEM STILL THERE WAS TOLD I HAD A BUSTED BELT WENT OUT AND PURCHASED FOUR NEW TIRES TOOK VEHICLE BACK TO DEALERSHIP TO HAVE THEM LOOK AT IT AGAIN WAS TOLD HAD DEFECTIVE U-JOINT AND DRIVESHAFT HAS TO BE REPLACED. I FEEL THIS IS A MANUFACTURING DEFECT THAT PROBABLY IS NOT JUST MY DURANGO. *AK
POWER OPERATED WINDOW ON DRIVER'S SIDE HAS BECOME JAMMED WITHIN DOOR FRAME. PLEASE GIVE ANY FURTHER DETAILS.*AK
CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY. SHE WAS DRIVING IN DESSERT AND ROLLED DOWN THE WINDOW, AND STRARTED SMELLING WIRES BURNING. SHE WAS INSIDEOF PARKING LOT, AND VEHICLE BURST INTO FLAMES.*AK
SPOKE TO DEALER ABOUT FAILURE AND HE CLAIMED THIS IS NORMAL. I DO NOT BELIEVE THE JOINTS SHOULD FAIL AT 37000 TO 38000 MILES. *AK
A MOUNTING BOLT FOR POWER STEERING PUMP, LOCATED BEHIND POWER STEERING PUMP PULLEY (WHERE THEY CANNOT BE SEEN NOR SERVICED) BECAME LOOSE AND DETACHED FROM MOUNTING BRACKET. THE BOLT ATTEMPTED TO EXIT BETWEEN THE PULLEY AND THE BRACKET CAUSING THE ENGINE TO LOCK UP. DAMAGE REULTED TO PULLEY WHICH CAUSED 2 STRANDS OF THE SERPENTINE BELT TO SHRED. BOLT IS STILL BEHIND PULLEY AND CANNOT BE REMOVED WITHOUT PULLING THE ASSEMBLY OFF THE ENGINE AND USING A PULLEY PULLER TO REMOVE THE BOLT. I KNOW OF 3 OTHER PEOPLE WITH DODGE DURANGO'S THAT HAVE HAD THE EXACT SAME THING HAPPEN. ONE OF THE THREE'S INCIDENT HAPPENED GOING APPROX. 65 MPH ON AN INTERSTATE HIGHWAY, LOCKING THE ENGINE UP AND CAUSING THEM TO LOSE CONTROL OF THE STEERING. I DO BELIEVE CHRYSLER KNOWS THERE IS A PROBLEM, BUT THEIR CUSTOMER SERVICE DEPART GAVE ME A COOL RESPONSE TO MY INQUIRIES. WHEN ORDERING A NEW PULLEY FROM THE DODGE DEALOR PARTS DEPARTMENT, THE PARTS MANAGER TOLD ME TO EXPECT DELAYS, AS THERE WAS "SOME SORT OF PROBLEM" GOING ON AND THERE WERE BACKLOGS ON THAT PARTICULAR PULLEY. HE ALSO STATED, THAT IT IS ALMOST UNHEARD OF TO HAVE TO REPLACE A PULLEY ON A POWER STEERING PUMP, AN HE ALSO TOLD ME THE PEOPLE HE HAD TALKED TO HAD TOLD THEM OF THE BOLTS BECOMING LOOSE AND TRYING TO EJECT AS MINE HAS DONE. I THINK THIS IS A MANUFACTURER'S DEFECT THAT SHOULD BE REPAIRED BY CHRYSLER CORP. AND IS POTENTIALLY A MAJOR SAFETY ISSUE WHICH COULD OR HAS CAUSED VEHICLE CRASHES OR LOSS OF CONTROL OF VEHICLES. YOU MAY CALL ME
WHILE DRIVING WITH CRUISE CONTROL ACTIVATED WHEN BRAKES WERE APPLIED. CRUISE CONTROL DEACTIVATED, CAUSING LOSS OF CONTROL. PLEASE GIVE ANY FURTHER DETAILS.*AK
FRONT RT & LT (UPPER & LOWER) BALL JOINTS & TIE ROD NEEDED REPLACEMENT CAUSING IMPROPER ALIGNMENT & EXCESSIVE & UNEVEN WEAR ON THE TIRES....WE HAVE PURCHASED NEW TIRES 3 TIMES DUE TO THIS PROBLEM! IN APRIL OF 2001, WE FIND THAT WE NEED REPLACEMENT OF THE LT UPPER BALL JOINT AND CHRYSLER WILL NOT DO ANYTHING AS THEY SAY WE HAVE TOO MANY MILES! ALMOST ENTIRE MILEAGE IS OPEN ROAD DRIVING & VEHICLE IS WELL MAINTAINED. A VEHICLE THAT IS 3 YEARS OLD SHOULD NOT NEED BALL JOINTS REPAIRED/REPLACED LET ALONE 2 TIMES IN LESS THAN 10 MONTHS!!!*AK
SERVICE MANAGER LOOKED AT THE DIP STICK SMEARED HIS FINGER INSIDE AND SAID SLUDGE LACK OF MAINTENANCE. THE FACTORY REP CAME ON TUESDAY I WAITED FINALLY WENT TO WORK BUT THEY HAD THE HEAD GASKET LID OFF AND THE WHOLE THING WAS CRISPY SLUDGE AND BLACK. THE DEALER SAID IT WASN'T GOING TO BE COVERED UNDER WARRANTY. THE WINDOWS ARE SUPPOSED TO BE FIXED UNDER THE WARRANTY BUT IF IT HAD HELD OFF A COULPE MORE MOUNTHS I WOULD BE PAYING FOR THAT!!! THIS IS A LEASED VEHICLE. MY WIFE PREGNAUNT WWEITH TWINS AND I AND ANOTHER COUPLE WERE ON OUR WAY ON A 45 MIN TRIP TO A COMEDY CLUB. ON I-75 THE CHECK GUAGES LIGHT CAME ON ALONG WITH THE DINGING BELL. I WAS IN THE PASSING LANE AND AFTER CHECKING THE GUAGES I FOUND THE OIL PRESSURE WAS AT 0. JUST A FEW MILES AHEAD WAS A REST AREA AND THATS WERE I WAS HEADED BECAUSE IT WAS COLD AND WINDY. I THOUGHT IT WAS JUST THE GUAGE BECAUSE EAIRLER AT THE GAS STATION I KNOW SHE WAS GOOD. DID THE OLD, FILL UP WASH AND WAX JOB! SHE WAS LOOKING GOOD! THE SUV BEGAN LOOSING POWER AS WE HIT THE ON OFF RAMP TO THE REST STOP SHE WAS A TICKIN I THREW IT IN N. AND COASTED DOWN TO A PARKING SPOT BY THEN IT WAS KNOCKING. TURNED IT OFF AND POPPED THE HOOD PULLED THE DIP STICK OUT IT WAS STEAMIN HOT AND BLACK! I GAVE COPYS OF THE FOUR OIL CHANGES THAT I COULD ROUND UP THE OTHER THREE WERE AT A PLACE THAT WENT OUT OF BUISNESS AND NO LONGER HAD RECORDS, SOMEBODY TOLD ME THEY HAD TO KEEP THEM FOR THREE YEARS WELL THEY DONT HAVE THEM. I TALKED TO ANOTHER MECHANIC AND HE SA
AFTER INSPECTING BRAKES HAD FOUND THE FRONT ROTORS CRACKED. DEALER HAD INSPECTED AND TRIED TO REPAIR.*AK
AFTER SERVICE OF VEHICLE, I LEFT THE DEALER. WHEN I LEFT THE PARKING LOT I HEARD A BANG FROM UNDER THE VEHICLE. I TOOK THE VEHICLE BACK TO THE DEALER AND WENT FOR A ROAD TEST WITH ONE OF THE SERVICE EMPLOYEES. HE CONCURED THAT THERE WAS A NOISE BUT COULD NOT TELL ME EXACTLY WHAT WAS WRONG WITH THE TRUCK. SERVICE WAS BOOKED THE FOLLOWING DAY SO I ARRANGED TO DROP THE TRUCK OFF TWO DAYS LATER. I WAS THEN TOLD THAT THE LOWER BALL JOINTS WERE BAD ON BOTH SIDES. I WAS QUOTED A PRICE APPROX $200.00 OVER THE AREA'S SERVICE CENTERS. THE SERVICE CENTER TOLD ME THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE IT "WAS NOT SAFE". AFTER RESEARCHING THE SUSPENSION I FOUND THAT THERE ARE MANY OTHERS WHO HAVE HAD SIMILAR PROBLEMS. I FEEL THAT SINCE THE DEALERSHIP HAS A RE-OCCURING PROBLEM WITH THIS PARTICULAR EQUIPMENT, THAT A SAFETY RECALL SHOULD BE IMPLIMENTED. ESPECIALLY SINCE THE DEALER INDICATED THAT THE TRUCK IS NOT SAFE TO DRIVE.*AK
WHILE DRIVING AT ANY SPEED ENGINE CHECK LIGHT ILLUMINATED ON DASHBOARD AND VEHICLE CUT OFF WITHOUT PRIOR WARNING. CONSUMER HAS CONTACTED DEALER, DEALER STATED THAT NO ELECTRICAL COMPONENTS HAVE FAILED, CAUSING THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
HAVE HAD MULTIPLE INCIDENTS OF WHEEL STUD/BOLT BREAKAGE. HAS OCCURRED BOTH DURING HIGHWAY OPERATION AND DURING TIRE REMOVAL. HAVE HAD TO REPLACE APPROXIMATELY 6 STUDS ON VARIOUS WHEELS. IN EACH CASE, LUGS WERE INSTALLED AT PROPER TORQUE AND WERE REMOVED EITHER BY HAND OR BY AIR-POWERED TOOL. CONCERNED THAT THE STUDS ON THIS VEHICLE ARE OF POOR QUALITY OR THE MATERIALS USED IN THE STUDS AND LUGS ARE NOT COMPATIBLE AND THEREFORE SEIZING IS OCCURRING. I HAVE NOT HAD THIS PROBLEM WITH ANY OTHER VEHICLES I'VE OWNED AND HAVE HAD TO REPLACE TOO MANY WHEEL STUDS! 4/10/01 - WHEEL LUG COULD NOT BE RE-INSTALLED AFTER REMOVAL FOR TIRE ROTATION, COULD NOT HAND-START; CONCERNED ABOUT PROBLEM WITH STUD AND POTENTIAL BREAKAGE. TIRE DEALER INDICATED THAT THEY HAVE HAD A LOT OF TROUBLE WITH DURANGO STUDS BREAKING OFF.
LOSS OF STEERING CONTROL WHILE DRIVING 30-35 MPH;. VEHICLE TOWED TO DEALER, AND INFORMED CONSUMER OF A LOWER STEERING SHAFT FAILURE. *AK
AIRBAGS DID NOT DEPLOY WHEN HEAD ON ACCIDENT OCCURRED, CONSUMER SUSTAINED PERMANENT INJURIES, CONSUMER STATED 2 OTHER PEOPLE WERE ALSO INJURED. *JB
I WAS IN A HEAD ON COLLISION, HIT AT 55 MILES PER HOUR. MY AIRBAGS DID NOT DEPLOY! I SUSTAINED PERMANENT INJURIES, INCLUDING A KNEE SURGERY FROM HITTING THE DASH. RECENTLY, AND ARTICLE HIT THE PRESS ABOUT DAIMLER/CHRYSLER MINIVANS 1996-2000, AIRBAGS NOT DEPLOYING CAUSING INJURIES. WHAT DO I HAVE TO DO, TO GET SOMEONE TO LISTEN TO ME? I HAVE FILED 3 COMPLAINTS, AND LEFT MESSAGES AND HAVE YET TO SEE A COMPLAINT FILED OR A PHONE CALL RETURNED. IF I HAD DIED, THEN, MAYBE SOMEONE WOULD PAY ATTENTION TO A PROBLEM. I WOULD APPRECIATE CONFIRMATION OF THIS COMPLAINT. THANK YOU FOR YOUR TIME.*AK
ABS LIGHT STAYS ILLUMINATED WHILE DRIVING. DEALER HAS INSPECTED VEHICLE.*AK
VEHICLE HAS AUTOMATIC TRANSMISSION ; THERE WAS HESITATION WHEN SHIFTING INTO SECOND GEAR. WHEN SHIFTING INTO REVERSE, IT WAS CLANKING. DEALERSHIP WAS AWARE OF PROBLEM.*AK
A BROKEN CRANKSHAFT WHILE DRIVING AT 60 -65 MPH. DEALER / MANUFACTURER WERE NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING COULD BE DONE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER . *AK
REAR END OF VEHICLE HAS BEEN DISASSEMBLED TWICE AND PUT BACK TOGETHER TO CORRECT A GEAR PROBLEM "THAT HAS BORED OUT OF TOLERANCE." PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
ABS LIGHT STAYED ON INTERMITENTLY. ABS SYSTEM LOCKED IN NORMAL DRIVING CONDITIONS. 4- WHEEL DRIVE MALFUNCTIONED. IT WILL NOT ENGAGE IN 4- WHEEL DRIVE. ENTIRE REAR END WAS REPLACED DO TO LEAKAGE. RANSFER CASE WAS REPLACED TO RECTIFY PROBLEM. CONSUMER HAS BEEN ARGUING THAT 4- WHEEL DRIVE NEVER WORKED. *AK
REAR DIFFERENTIAL LOCKS UP. UNDER NORMAL DRIVING CONDITIONS IT MAKES THE VEHICLE FEEL AS THOUGH THE REAR END IS LOOSE ON THE ROAD AS A LOW TIRE PRESSURE PROBLEM. WHEN ATTEMPTING TO MAKE A TIGHT TURN AT AN INTERSECTION THE VEHICLE REQUIRES CONSIDERABLE POWER TO FORCE IT THROUGH THE TURN. THE UNIT WILL RELEASE WITH A SUDDEN BANG THAT WOULD MAKE YOU THINK THE DRIVETRAIN GAVE WAY. THE VEHICLE WILL NOT ACHIEVE ITS TURNING RADIUS UNDER THESE CONDITIONS, TAKING THE DRIVER BY SURPRISE WHEN TRYING TO PULL INTO TRAFFIC.
BRAKE PEDAL GRADUALLY BECOMES STIFF UNTIL IT WONT MOVE.TRUCK BEGINS TO SHAKE AND BURNING SMELL FORM FRONT BRAKES.INCREASED STOPPING DISTANCE. *AK
BALL JOINTS HAD BEEN REPLACED TWICE. CONSUMER DOES NOT KNOW WHEN COULD BE HAPPENING AGAIN, AND DEALER COULD NOT EXPLAIN HOW THIS PROBLEM IS HAPPENING OR WHAT IS CAUSING IT.*AK
FRONT OF DRIVER'S SEAT HAS SEPARATED FROM TRACK. DEALER HAS BEEN NOTIFIED, AND TOLD CONSUMER THAT PARTS WERE ON BACK ORDER.*AK DEALER REPLACED TRACK. BACK SEAT BUCKLE BROKE. *SLC
NO TIRE JACK WAS IN THE VEHICLE AT TIME OF PURHASE. *SLC
PLASTIC TILT SEAT MOTOR WHICH OPERATES DIFFERENT SEATING POSITIONS BROKE. THIS PART ALSO HOLDS SEAT TO FRAME. PLEASE GIVE FURTHER DETAILS. *AK
FRONT BRAKE PADS EXPERIENCED EXCESSIVE WEAR AND OVERHEATING, CAUSING PADS TO SEPARATE FROM BRAKE PLATE WHICH SEPARATED FROM CALIPER. CONSUMER HAS CONTACTED DEALER. PADS WERE REPLACED EVERY THREE MONTHS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
PREMATURE WEAR OF LOWER BALL JOINTS. DEALER NOTIFIED.*AK *SLC
DODGE FAILS TO RECOGNIZE THIS IS A PRODUCT DEFECT......AND THEY ARE DOING NOTHING. NO SAFETY DEFECT. *AK
WHILE TRYING TO ROLL WINDOW DOWN WINDOWS WOULD NOT MOVE. PASSENGER'S SIDE FIRST, THEN DRIVER'S SIDE AND REAR PASSENGER'S SIDE WINDOW. NO NOISES OR SOUNDS WHEN TRYING TO ROLL WINDOWS DOWN. DEALER SAID IT WAS WINDOW REGULATORS. *AK *SLC
BOTH WINDOWS ON LEFT SIDE OF CAR WILL NOT WORK... DRIVER WINDOW IS GOING OUT. *AK
FOUR OF 6 REAR WHEEL LUG BOLTS SNAPPED OFF. *AK
WHENEVER DRIVING ON FREEWAY OR MAKING TURNS VEHICLE WOULD SHAKE VIOLENTLY & MAKE NOISES. TOOK TO DEALERSHIP & MECHANIC CHANGED & BALANCED. STEERING WAS CHANGED & WHEELS ALIGNED. BUT, PROBLEM STILL EXISTS.ALSO, WAS INFORMED BY MECHANIC THAT RACK & PINION STEERING NEEDED REPLACING. *AK
TRANSMISSION FAILURE AT 52,000 MILES. TOTAL REBUILD COSTING $2,084.00. *AK
CONSUMER HAS BEEN HAVING TROUBLE WITH BALL JOINTS THAT WEAR OUT FAST, AND HAD BEEN RECALLED. WHEN MAKING A TURN FEELS VIBRATION IN STEERING WHEEL, AND IS NOT TIGHT ANY MORE. *AK
RECALL 99V342000 AND 99V-341, DEALER REFUSED TO CORRECT RECALL PROBLEM BECAUSE FUEL TANK WAS FULL. ALSO, RECALL INFORMATION GIVES NO INDICATION THAT TANK HAS TO BE EMPTY TO HAVE RECALL PROBLEM COMPLETE. PLEASE GIVE ANY FURTHER DETAILS.*AK
1)INITIALLY HEARD A "CLUNK" FROM RIGHT REAR EVERY TIME WE'D HIT A BUMP. TURNED OUT TO BE NOT A BROKEN SHOCK ABSORBER, NOR THE BOLT WHICH ATTACHES THE SHOCK ABSORBER TO THE FRAME, BUT THE ACTUAL FRAME PIECE TO WHICH THE BOLT/ABSORBER ASSEMBLY ATTACHES. 2)WHILE OBSERVING PROBLEM 1, NOTICED OIL/DIRT "LEAK" ON DRIVER'S SIDE OF REAR DIFFERENTIAL/AXLE.
BALL JOINTS SUPPOSEDLY REPACED BY DEALER REP AT PURCHASE OF USED VEHICLE - MILEAGE 36,000. NEXT YEAR INSPECTION DENIED DUE TO FAILED BALL JOINTS AGAIN - UPPER ON BOTH SIDES. DEALER WILL REPLACE FOR HIGH FEE. *AK
CONSUMER WAS TRAVELING ABOUT 45MPH ON HIGHWAY AND APPLIED BRAKES. PEDAL WENT ALL THE WAY TO FLOOR, AND BRAKES DIDN'T GRAB. VEHICLE LOST CONTROL AND WS INVOLVED IN A COLLISION. DEALERSHIP WAS AWARE OF PROBLEM.*AK
CONSUMER STARTED VEHICLE AND HEARD A BUSZING NOISE. LATER THAT DAY, VEHICLE STARTING SHAKING AND MAKING A RATTLING NOISE. THEN, CONSUMER TURNED OFF CAR. TRIED TO RESTART, AND IT WOULD NOT. 3 HOURS LATER, TRIED TO START AGAIN, AND THERE WAS NOTHING AT ALL.*AK
VEHICLE WAS IN PARK W/EMERGENCY BRAKE ON. WHEN PUTTING BOAT ON TRAILER TRANSFER CASE POPPED INTO NEUTRAL CAUSING CAR TO ROLL INTO WATER. TRANSFER CASE HAD POPPED INTO N BEFORE, BUT WAS NOT REPEATABLE.
UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE SO WORN OUT THAT THEY WOULD FAIL THE STATE SAFETY INSPECTION IN SPITE OF REGULAR GREASING. THEY WERE REPLACED ONLY AFTER GOING TO THREE DODGE DEALERS.
2 REAR GOODYEAR WRANGLER TR/S TIRES P235/75R15 WERE EXPERIENCING TREAD SEPARATION, CONSUMER FEELS TIRES SHOULD NOT HAVE WORN THE WAY THEY DID AND REPLACED TIRES WITH ANOTHER BRAND. *SLC
USUALLY DRIVING AT HIGHWAY SPPED ABOUT 60 MPH TRANSMISSION WILL KEEP SLIPPING. CONSUMER HAS BEEN AT DEALER 3 TIMES, AND CANNOT DETERMINE CAUSE. *AK
NO SUMMARY
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Durango → · Every Durango year → · How the figures are calculated →