I WAS DRIVING MY VEHICLE STRAIGHT DOWN A CITY STREET AT 36 MILES PER HOUR THROUGH AN INTERSECTION LIGHT AND MY CAR BEGAN TO SHAKE REALLY HARD AND THE CAR BEGAN TO DROP SPEED ON ITS OWN, I WENT TO PRESS THE GAS TO ACELERATE AND THE EGINE LIGHT BEGAN TO FLASH AND THE AIR CONDITIONER STARTED BLOWING REALLY HOT AIR AND I LOST ALL POWER TO THE VEHICLE.I TRIED TO PUSH THE GAS TO TURN OFF THE BUSY STREET BUT I HAD NO POWER SO I HAD TO PRETTY MUCH COAST TO THE NEAREST PLACE TO GET OUT OF TRAFFICE. ONCE I PULLED OVER INTO A PARKING LOT THE CAR STARTED TO HAVE A SMELL AS IF SOMETHING WAS BURNING UNDERNEATH THE HOOD, AT THAT POINT I PUT THE CAR IN PARK AND PUSHED THE OFF BUTTON, I SAT A FEW MINUTES THEN TRIED TO RESTART THE CAR BUT IT WOULD NOT START AND KEPT MAKING A NOISE SO I TURNED THE CAR OFF GOT OUT AND GOT MY TODDLER OUT OF THE BACKSEAT AND CALLED MY HUSBAND, HE ARRIVED ABOUT 10 MINUTES LATER AND TRIED JUMP STARTING THE CAR BUT IT WOULD NOT START AND WAS MAKING A WEIRD NOISE WHEN PUSHING THE START BUTTON, AT THIS POINT I FIGURED THE CAR STOPPED DUE TO THE ALTERNATOR RECALL THAT WAS ISSUED SO I CALLED MY INSURANCE COMPANY AND HAD THE VEHICLE TOWED TO MY LOCAL DODGE DEALERSHIP WHERE I HAD A DIAGNOSTIC DONE ON THE VEHICLE AND WAS TOLD MY ENGINE IS COMPLETELY BURNED UP DUE TO LACK OF OIL WHICH IS NOT TRUE BECUASE I CHECKED THE OIL DIPSTICK 2 DAYS AFTER IT HAD BEEN SITTING AT THE DODGE DEALERSHIP AND THERE WAS OIL IN THE CAR AND NO OIL LEAKS, I JUST HAD AN OIL CHANGE IN MARCH OF THIS
2011 Dodge Charger complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START AND BEGAN TO ROLL BACK INDEPENDENTLY IN REVERSE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO DARCARS CHRYSLER DODGE JEEP RAM OF MARLOW HEIGHTS (5060 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 423-5111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL OUTSIDE AND INSIDE THE VEHICLE, BUT NO PRESENCE OF AN EXTERNAL LEAK. THE DEALER (BENSON CHRYSLER DODGE JEEP RAM, 400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) DIAGNOSED THAT BOTH FUEL PUMPS NEEDED TO BE REPLACED AFTER INSPECTING THAT THERE WAS A CRACK ON ONE OF THE TWO FUEL PUMPS. THE DEALER ALSO INFORMED THE CONTACT THAT THE REAR SEAT PADDING WAS SATURATED WITH FUEL, WHICH LEAKED INTO THE REAR INTERIOR OF THE VEHICLE. THE DEALER REPLACED THE DRIVER AND PASSENGER SIDE FUEL PUMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED CAR WAS REPAIRED BUT STILL HAD A STRONG GAS ODOR. UPDATED 11/20/18*JB
MALFUNCTION INDICATOR LIGHT HAS COME ON TWICE IN PAST MONTH. FIRST TIME A VACUUM CANNISTER WAS REPLACED. THE 2ND TIME I TOLD THE DEALER THAT I ALSO SMELLED GAS. I WAS TOLD THE THE RIGHT FUEL PUMP IS "CRACKED" AND A REPLACEMENT WILL COST OVER $900. MY CAR HAS ONLY 35,000 MILES ON IT. AFTER SEEING ALL OF THE OTHER COMPLAINTS ABOUT THIS, WHY HASN'T A RECALL BEEN ISSUED? *TT
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP RAM (1102 WALTON DR, TEXARKANA, TX 75503, (903) 716-0600) WHERE THE CONTACT WAS INFORMED THAT THE POWER DISTRIBUTION CENTER FUSE NEEDED TO BE REPLACED TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED BECAUSE THE INCORRECT FUSE WAS INSTALLED AND OTHER ELECTRICAL SHORTS OCCURRED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.
GAS TANK IS LEAKING ON TOP RIGHT SIDE, WHEN FULL. DEALERSHIP SAYS THERE IS NO RECALL. NEED A RECALL. FAST!
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL BURNING ODOR. IN ADDITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE WIRING WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS NOT PROVIDED.
MY CAR STARTED SMELLING LIKE GAS ALL THE TIME. WHEN I GOT BACK FROM THE STORE I NOTICED THE GAS WAS LEAKING FROM THE PASSENGER SIDE BACK DOOR. THERE WAS A GAS PUDDLE AND THE INSIDE OF THE CAR SMELLED LIKE A LOT OF GAS. MY BROTHER LIFTED THE BACK SEAT AND THERE WAS A LOT OF GAS LEAKING FROM THE FUEL TANK.
ANYTIME I FILL MY GAS TANK IT GIVES A FOUL SMELL AND LATER NOTICED FUEL LEAK ON REAR PASSENGER SIDE RIGHT IN FRONT OF PASSENGER SIDE REAR TIRE, NOW I HAVE TO FILL MY TANK ONLY HALF BECAUSE IT LEAKS WHEN I FILL IT UP,THIS IS A HUGE SAFETY ISSUE.
WENT TO AUTOZONE FOR THE FREE CHECK ENGINE LIGHT READING. IT CAME BACK WITH A CODE P0456 WHICH IS A EVAP LEAK. MY CAR DOES SEEM TO HAVE A LIGHT GAS ODOR AFTER I FILL IT UP WITH GAS. THE SMELL CONTINUES TO LINGER BUT EVENTUALLY SEEMS TO GO AWAY. I HAVE RESEARCHED THE PROBLEM AND SEE THERE ARE MANY POST AND COMPLAINTS ABOUT THE ISSUE. I DON'T NOTICE ANY FUEL LEAKING FROM MY CAR BUT I CAN SMELL GAS. MY CAR IS A 2011 BUT ONLY HAS 70,000 MILES AS OF TODAY 5/3/18. I'M FILING A COMPLAINT BECAUSE A LOT OF FORUMS ONLINE ABOUT THE ISSUE SAYS I SHOULD SINCE IT SEEMS TO BE A LOT OF OTHER 2011 DODGE CHARGERS SE RWD WITH THE SAME PROBLEM.
WHEN I FILL MY TANK, THE FUEL PUMP UNDER THE BACK SEAT ON THE PASSENGER SIDE OVER FILLS AND LEAKS RAW GASOLINE INTO THE CAB. I HAVE LOOKED ONLINE AND FOUND HUNDREDS OF PEOPLE WITH 2011 AND 2012 CHARGERS WITH THE SAME PROBLEM. SECOND I HAD A HEAD LIGHT GO OUT ON THE PASSENGER SIDE. I REPLACED THE BULB AND STILL ISN'T WORKING, CHECKED THE FUSES AND THOSE ARE,GOOD TO. MAYBE IT'S A FAULTY WIRE HARNESS. ALSO FOUND PEOPLE ONLINE WITH THE SAME ISSUE.
MY 2011 DODGE CHARGER IS PERSISTENTLY HAVING STRONG FUEL SMELL WHILE DRIVING AT ALL SPEED WHEN THE FUEL TANK IS 3/4 TO FULL. AFTER PARKED OVERNIGHT, THE SMELL SUBSIDES. THIS PROBLEM STARTED IN 2013. AS OF 2018, IT HAS BEEN DRIVEN 28000 MILES.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE APPROACHING A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL WOULD STICK TO THE FLOORBOARD. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE BRAKE PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO REGAIN BRAKE FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO BRAKE FAILURES WERE FOUND. THE MECHANIC RECOMMENDED THAT THE ROTORS AND BRAKE PADS BE REPLACED. THE ROTORS AND BRAKE PADS WERE REPLACED, BUT THE FAILURE CONTINUED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
SEVERAL TIMES, THE CAR HAS STALLED WHILE DRIVING. I HAVE HAD TO COME TO A COMPLETE STOP, RESTART THE ENGINE AND IT HAS GONE AWAY. IN THE LAST 18 MONTHS I HAVE NOTICED ON RANDOM OCCASIONS, WHEN DOING A LEFT TURN, IT FEELS LIKE THE POWER STEERING IS NO LONGER WORKING, AND THIS ONLY HAPPENS ON LEFT TURNS. FINALLY, I HAVE SOME STRANGE ELECTRICAL ISSUES HAPPENING, SOMETIMES MY LEFT LOW BEAM WILL WORK, OTHER DAYS IT WON'T. NOW THE SOUND TO THE SPEAKERS HAVE STOPPED, AND THEN TODAY, I LEFT TO GO TO WORK, MY CAR WON'T START, ALL I HAVE IS AN ILLUMINATED ETC LIGHT AND NOTHING. I HAVE TRIED GETTING DODGE TO LOOK AT IT REPEATEDLY, IT IS CLEARLY A WIRING ELECTRICAL FAULT, THEY KEEP TELLING ME NOTHING IS UNDER REAL, AND I KEEP PUTTING MONEY AFTER MONEY INTO THE CAR, AND I THINK ITS GOING TO GET ME HURT ONE DAY.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KERNERSVILLE CHRYSLER DODGE JEEP RAM IN KERNERSVILLE, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A FAULTY ALTERNATOR, WHICH WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTHTOWN CHRYSLER DODGE JEEP RAM AT (716) 616-3299 (LOCATED AT 2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) AND WAS INFORMED THAT HE COULD PURCHASE A USED ALTERNATOR UNTIL THE PARTS BECOME AVAILABLE. THE CONTACT AGREED AND THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. HOWEVER, WHILE DRIVING, A WARNING INDICATOR ILLUMINATED INDICATING THAT THE VEHICLE WAS LOSING POWER. ALL OF A SUDDEN, THE CONTACT SMELLED A BURNING ODOR AND THE VEHICLE STALLED AND LOST POWER. THE CONTACT CALLED NORTHTOWN CHRYSLER DODGE JEEP RAM AND WAS INFORMED THAT A SECOND NOTICE WOULD BE SENT WHEN THE PARTS WERE TO BECOME AVAILABLE, AND THE CONTACT COULD SEEK REIMBURSEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ACADIANA DODGE CHRYSLER JEEP RAM FIAT (1700 SW EVANGELINE THRUWAY, LAFAYETTE, LA 70508), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MICHIANA CHRYSLER DODGE JEEP RAM FIAT, 120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HVAC HEATER BLEND DOOR ACTUATOR ARE FAILING ACROSS ALL CHRYSLER AND DODGE MODELS, CAUSING A LOUD KNOCKING/CLICKING SOUND BEHIND THE DASH AND THE STEERING COLUMN. THERE ARE THOUSANDS OF PEOPLE NEEDING THIS REPLACEMENT, THESE PARTS NEED TO BE RECALLED IMMEDIATELY.
I WAS FORCED TO PAY $589.96 TO HAVE THE SEAT BELT LATCHES REPLACED BECAUSE EITHER OF THE FRONT SEAT BELTS WOULD FASTEN. THE VEHICLE IS A 2011 CHARGER R/T. THERE WAS A RECALL ON THIS PARTICULAR MODEL RELATED TO THE SEAT BELTS. I HAVE OWNED OTHER VEHICLES WELL BEYOND 10 YEARS AND NEVER HAD A PROBLEM WITH THE SEAT BELTS. THIS IS A MANUFACTURERS PROBLEM AND I SHOULD BE REIMBURSED. WORK WAS COMPLETED AT A DODGE DEALERSHIP. IN ADDITION, I HAD TO GET A RENTAL FOR FOUR DAYS, FOR THIS IS A SAFETY ISSUE
WHEN DRIVING DOWN THE INTERSTATE (AUGUST 2017 WITH 130K MILES ON THE DASH) I SUDDENLY LOST THROTTLE RESPONSE AND I COULD NOT ACCELERATE. AT THIS POINT MOTOR BEGAN TO SHAKE AS I COASTED TO THE EDGE AS MY CAR SHUT OFF WHILE STILL IN THE RUN POSITION. A RED LIGHTING BOLT APPEARED AND MY VEHICLE DID NOT WANT TO START. AFTER ATTEMPTING TO START SEVERAL TIMES THE CAR FINALLY STARTED. TOOK IT TO A DEALER IN GARDEN CITY MICHIGAN WHERE THEY COULD FIND NOTHING WRONG. THE LIGHTING BOLT LIGHT WAS GONE AND ONLY A CHECK ENGINE LIGHT REMAINED. FAST FORWARD TWO MONTHS LATER THE SAME THING HAPPENED BUT I COULD NOT GET THE CAR TO START AND IT WAS TOWED TO THE SAME DEALER WITH A DEAD BATTERY THIS TIME. THEY KEPT IT FOR SEVERAL DAYS BUT COULD NOT PIN POINT THE ISSUE I.E. BAD THROTTLE BODY, BAD FUEL PUMPS ETC. HOWEVER NO CODES WERE FOUND BECAUSE THE BATTERY DIED. THE WEEK BEFORE THANKSGIVING SAME SITUATION, LOST THROTTLE RESPONSE CAR SHUT OFF GOT THE RED BOLT , BATTERY DIED. TOWED TO AAA WHERE I HAD TO PURCHASE A NEW BATTERY AND AGAIN NO CODES WERE FOUND. AGAIN THIS HAPPENED TODAY WHILE ON THE INTERSTATE TRAVELING AT ABOUT 80MPH. ARE THERE ANY TIPS OR DOCUMENTATION OF SIMILAR PROBLEMS WITH THE RED BOLT LIGHT? IVE HAD DEALERSHIP MECHANICS WITH 30+ YEARS EXPERIENCE GET LOST WITH THIS ISSUE. THEY HAVE COMES UP WITH OPTIONS BUT NOTHING CONCRETE. I WILL SOON BE FORCE TO START GUESSING AND CHECKING OR JUST GET RID OF THE VEHICLE ALL TOGETHER
CHECK ENGINE LIGHT COMES ON AS IM DRIVING ON A HIGHWAY AT 70MPH AND MY CAR GOES INTO "LIMP" MODE WHICH COULD OF CAUSED AN ACCIDENT. CYLINDER 5 MISFIRE IS THE DIAGNOSIS AFTER TAKING IT TO THE DEALER. IT APPEARS TO BE A BAD LIFTER INSIDE OF THE HEAD IN WHICH CAUSED OVER 4K TO FIX. THIS IS A SAFETY HAZARD IN WHICH THE ENGINE FAILED WHILE DRIVING WITH MY FAMILY INSIDE!!
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. DUE TO EXCESSIVE BATTERY DRAIN, THE BATTERY HAD TO BE CHARGED APPROXIMATELY EVERY NINE DAYS. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V043000 (STRUCTURE) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TL NEW ALTERNATOR WAS INSTALLED. CONSUMER STATED THERE ARE STILL PROBLEMS WITH ELECTRICAL ISSUES. UPDATED 8/30/18*JB
OIL FILTER HOUSING THE OIL FILTER HOUSING OF VEHICLE WAS DAMAGE CREATING MAJOR LEAK IN THE ENGINE WITH A HIGH RISK OF CAUSING FIRE. I NOTICED A CONSIDERABLE AMOUNT OF OIL WHILE THE CAR WAS PARK OUTSIDE MY DRIVEWAY , I IMMEDIATELY TAKE THE VEHICLE TO THE MECHANIC SHOP WHERE WAS REPAIRED COSTING ME $582 FOR PARTS AND LABOR. I CONSIDER THIS ISSUE A SAFETY RECALL DUE TO AMOUNT OF OIL SPILL IN THE MOTOR, THIS CAN DEFINETELLY CAUSE FIRE IN THE VEHICLE WHILE DRIVING.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FRED MARTIN SUPERSTORE, 195 BARBER RD, BARBERTON, OH 44203, 330-753-4444) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER REPAIRED THE VEHICLE WITH THE DEFECTIVE PART INSTEAD AND INFORMED THE CONTACT TO CALL IF THE VEHICLE EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I DRIVE A 2011 DODGE CHARGER RT MY VEHICLE CONTINUES TO LOSS POWER AND WHEN POWER IS LOST I HAVE NO POWER STREERING OR BRAKES. I WAS ADVISED MY VEHICLE HAS A ACTIVE RECALL T-36 IN WHICH THE PROBLEMS I'M HAVE ARE A DIRECT RESULT OF THE RECALL. MY VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES AT CLASSIC DODGE IN DENTON TX. THE ONLY THING CLASSIC DODGE HAS DONE IS REPLACE THE BATTERY STATING WE HAD TO START THERE AND ADVISED ME FCA HAS NOT SENT OUT A FIX AND WONT UNTIL FEB 2018. I HAVE REPORTED TO CLASSIC DODGE IN DENTON AS WELL AS MY FCA CASE MANAGER MY VEHICLE CONTINUES TO LOSS POWER AND HAS ALMOST RESULTED IN SEVERAL CRASHES AND FCA HAS FAILED TO RESOLVE THE PROBLEM AND HAS STOPPED RETURNING MY PHONE CALLS. ON 12-05-17 I WAS INVOLVED IN A AUTOMOBLE CRASH IN THE CHARGER CAUSED BY THE LOSS IN POWER AND I RAN INTO A TREE CAUSING VEHICLE STRUCTUAL DAMAGE.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
I WAS IN A ACCIDENT THAT RIPPED MY BACK BUMPER OFF HIT THE FRONT END ON BOTH SIDES AND NOT 1 AIR BAG DEPLOYED AND THE VEHICLE WAS TOTALED. I WAS HURT
WHILE DRIVING ON A LOCAL FREEWAY ON SATURDAY, SEPTEMBER 2, 2017, THE BATTERY SYMBOL ON THE DASHBOARD OF MY 2011 DODGE CHARGER R/T LIT UP. UPON ARRIVING HOME THERE WAS A VERY STRONG BURNING SMELL COMING FROM THE ENGINE. THAT VERY SAME DAY THERE WAS A SAFETY RECALL NOTICE, REFERENCE NUMBER: 32343087, IN MY MAIL FROM FIAT CHRYSLER AUTOMOBILES (FCA), PO BOX 218008, AUBURN HILLS MI 48321-8008 STATING THAT THE ALTERNATOR WAS DEFECTIVE AND TO NOT DRIVE THE CAR UNTIL THE PROBLEM WAS FIXED AS THE CAR MIGHT CATCH ON FIRE. THE NOTICE FURTHER STATED THAT A REPLACEMENT ALTERNATOR WAS NOT AVAILABLE AND THERE WAS NO KNOWN DATE WHEN ONE WOULD BE AVAILABLE. ON OCTOBER 20, 2017, ALMOST 2 MONTHS AND NOT HEARING FROM DODGE, I HAD DIMANO MIKE'S AUTOMOTIVE, 1640 S. SANTA FE ST., UNIT A, SANTA ANA, CA 92705 REPLACE MY ALTERNATOR AT A COST OF $903.19. ON OCTOBER 24, 2017 I MAILED TO FCA CUSTOMER ASSISTANCE THE INVOICE AND CREDIT CARD RECEIPT FOR THIS REPAIR. IT WAS DELIVERED ON OCTOBER 30, 2017. AS OF THIS DATE, NOVEMBER 10, 2017, I HAVE NOT BEEN REIMBURSED FOR THIS REPAIR.
TAKATA RECALL
MY 2011 DODGE CHARGER HAD THE PO8 RECALL DONE IN JULY OF 2014 AT ABOUT 48000 MILES NOW AT 94000 MILES THE SAME PROBLEM HAS OCCURRED. I WAS TOLD THE FIX WILL BE $440.+ TAX AS THE PROBLEM IS A VOLTAGE DROP IN THE HARNESS THAT WAS INSTALLED AND NOT THE ORIGINAL MELTED WIRING THAT CAUSED THE PO8 RECALL. I THOUGHT FAULTY WIRING CAUSING LOSS OF HEADLIGHTS WAS A SAFETY ISSUE.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOST POWER WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART SO THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, (866-731-2848) WAS CONTACTED AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT TOWED TO THE DEALER OR AN INDEPENDENT MECHANIC DUE TO THE TOW CHARGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN UPDATED 7/26/18*JB
LETTER FROM CONGRESSMAN ROUZER ON BEHALF OF CONSTITUENT RE 2011 DODGE CHARGER FALSE RECALL NOTICE ON THE MOTOR. *LD THE CONSUMER STATED THE VEHICLE HAD A RECALL REPAIR PERFORMED ON THE ENGINE, BUT THE ENGINE FAILED WHILE DRIVING ON A HIGHWAY. THE CONSUMER CONCLUDED THAT THE VEHICLE WAS NOT ACTUALLY REPAIRED FOR THE RECALL AND THAT THE DOCUMENTS WERE FALSIFIED. THE CONSUMER STATED THE RECALL WAS SUPPOSED TO BE COMPLETED PRIOR TO HAVING OWNED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE AND WAS SUPPOSED THE REPLACE THE MOTOR WITH A NEW ONE, INSTEAD REPLACED THE MOTOR WITH A REBUILT ONE. THE VEHICLE WAS LEAKING WATER FROM THE EXHAUST PIPE, EXTREME SHAKING, AND SMELLED OF BURNING OIL. THE CONSUMER REQUESTED TO HAVE THE MOTOR REPLACED WITH A NEW ONE. *JS
ON FOUR SEPARATE OCCASIONS, MY BRAKES HAVE SLIPPED AND THE PEDAL HAS GONE STRAIGHT TO THE FLOOR. THREE TIMES AS I WAS ROLLING SLOWLY UP TO AN ATM MACHINE. THE 4TH TIME WHILE I WAS SLOWING DOWN TO A STOP LIGHT, GOING APPX 30 MPH. I JUST HAD NEW FRONT BRAKES PUT ON. I WAS TOLD THE BACK BRAKES ARE STILL 3/4 PAD LEFT. I TOLD THE MECHANIC OF THE SLIPPING AND HE SAID THEY CHECKED ALL THINGS THAT USUALLY CAUSE THIS AND ALL THOSE AREAS ARE FULLY SEALED AND LOOK GOOD. THEY CAN'T FIND ANY REASON FOR THIS TO BE HAPPENING.
MY 2011 DODGE CHARGER SE SOMETIMES GOES INTO "POWER SAVE MODE", WHEN IT DOES THAT, IT MAKES A LOUD NOISE COMING FROM THE ENGINE SPECIFICALLY FROM THE ALTERNATOR PULLEY AND THE SERPENTINE BELT. WHEN I TURN ON THE AC AND TURN THE WHEEL, THE NOISE PERSISTS, BUT WHEN THE AC IS OFF AND I TURN THE WHEEL, THERE IS NO NOISE. WHEN THE VEHICLE GOES INTO THE POWER SAVE MODE, I FEEL LIKE I LOOSE POWER WHEN TURNING, AS IF THE VEHICLE IS GOING TO TURN OFF.
RECALL T36: MY AR CUT OFF ON ME WHILE I WAS DRIVING DUE TO THE RECALL ON THE ALTERNATOR AND POWER STEERING. MY CAR HAS BEEN IN THE SHOP FOR 3 WEEKS AND I FINALLY GOT A CALL BACK TODAY. THE RECALL DEPARTMENT TOLD ME I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN SUBMIT TO THEM FOR REIMBURSEMENT. I HAVE ARGUED ABOUT HAVING TO PAY OUT OF POCKET FOR A RECALL. ALSO THEY ARE TRYING TO GIVE ME A ALTERNATOR THAT STILL IS NOT THE PERMANENT FIX. SO THIS ALTERNATOR COULD STILL GO OUT ON ME WHILE I AM DRIVING LIKE THE FIRST TIME. WHEN THE CAR CUT OFF I HAD JUST GOTTEN OFF THE HIGHWAY. THANK GOD I WAS NOT ON THE HIGHWAY STILL BECAUSE THE CAR JUST SHUT COMPLETELY DOWN. I HAD NO POWER WHEN THE CAR SHUT DOWN AND I ENDED UP RUNNING UP ON THE CURB TRYING TO STOP THE CAR.
RECALL ON ALTERNATOR ON 8/27/17 I WAS DRIVING ON THE ROAD AND MY CAR JUST STOP RUNNING. I RESTARTED IT AND THE BATTERY SAFE MODE APPEARED ON THE SCREEN. I MADE IT TO MY HOUSE AND MY CAR STOP WORKING ALL TOGETHER. I CALLED EVAN ARENA DODGE TO MAKE A SERVICE APT. THEY STATED THEY WERE BACKED UP AND GAVE ME A DATE 8/8/17 @ 10 AM. I CALLED THE RECALL 9/5/17 AGENT STATED PART WILL NOT BE IN UNTIL 2018. I STATED WHAT I'M I SUPPOSE TO DO WITHOUT A CAR, AGENT STATED THEY WILL APPROVE A RENTAL UNTIL THEN. I CALLED RECALL 9/6-9/8 TO GUARANTEE THAT MY CAR WILL GET THE PROPER CARE AND I WILL NOT BE OUT OF A CAR. CHRIS SERVICE AGENT AT EVAN ARENA DODGE STATES MY CAR PART IS ON RECALL AND THE PART WILL NOT AVAILABLE UNTIL 2018. I STATED I WAS AWARE OF THE ISSUE PER RECALL. CHRIS SERVICE AGENT GAVE ME A BILL OF $99.99 I REFUSED TO SIGN AND PAY FOR IT BECAUSE IT WAS AN ALTERNATOR RECALL ISSUE AND NOT FAULT OF MY OWN. I STATED TO CHRIS SERVICE AGENT,' WHAT ABOUT A RENTAL PER RECALL I WILL BE PROVIDED A RENTAL UNTIL FURTHER NOTICE.' CHRIS STATED I DON'T KNOW WHY THEY SENT OUT THEM LETTERS OUT BECAUSE EVERYONE HAS BEEN COMING UP HERE TO GET THEIR CAR FIXED. I STATED TO CHRIS SERVICE AGENT I'M A VICTIM OF THE RECALLED ALTERNATOR AND I HAVE BEEN WITHOUT A CAR FOR A WEEK AND A HALF. CHRIS LEFT DESK AND TOM SUPERVISOR CAME AND STATED PARTS WILL NOT BE IN UNTIL MARCH 2018. I STATED TO TOM THAT'S NOT MY PROBLEM, I NEED TO GET TO WORK I HAVE 2 JOBS AND NO TRANSPORTATION. I NEED A RENTAL, TOM STATED I
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE HOME AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (EVANS ARENA CHRYSLER DODGE JEEP RAM, 924 SHILOH SPRINGS RD, DAYTON, OH 45415) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL MARCH OF 2018. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE ONLY IN MARCH OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 95,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/17 *BF CONSUMER STATED ON 8/27/17 SHE WAS DRIVING ON THE ROAD AND CAR JUST STOPPED RUNNING. UPDATED 7/18/18*JB
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE BATTERY AND THE LOW POWER MODE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO NAPLETON'S MID RIVERS CHRYSLER (4951 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376, PHONE NUMBER: (636) 936-3669) WHERE IT WAS DIAGNOSED THAT THE RECALL PART T36 FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED BY THE SERVICE DEPARTMENT AND WAS INFORMED THAT THEY WOULD NOT PAY THE FEE FOR THE PART AND WOULD REIMBURSE THE CONTACT WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,503. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AT NIGHT OR WHEN HID HEADLIGHTS ARE ON FOR ABOUT 30 MINUTES, ONE OF THE HEADLIGHTS WILL TURN OFF, LEAVING ONLY ONE LIGHT ON. IF I STOP THE CAR AND TURN OFF THE IGNITION AND RESTART THE CAR BOTH LIGHTS WILL BE ON. ALSO IF I TURN OFF THE HEADLIGHT SWITCH FOR A MOMENT AND THEN BACK TO THE ON POSITION BOTH HEADLIGHTS COME BACK ON. AT FIRST I THOUGHT I HAD A BURNT OUT BULB AND I TOOK THE CAR TO FIRESTONE TO GET A REPLACEMENT BULB, BUT THEY SAID BOTH HEADLIGHTS WORK AND COULD NOT DUPLICATE THE PROBLEM. I TOOK IT TO A DODGE DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THIS PROBLEM STILL OCCURS. NEITHER FIRESTONE OR DODGE CHARGED ME ANYTHING FOR THE CHECK. THEY BOTH SAID "NO PROBLEM FOUND". NOW DODGE SENT ME A RECALL NOTICE FOR AN ALTERNATOR PROBLEM. I WONDER IF THIS IS RELATED.
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD DUE TO ALTERNATOR SUDDEN FAILURE. THERE IS A RECALL ON ALTERNATOR PART, BUT THE DEALERSHIP WILL NOT HONOR THE RECALL.
ON THE MORNING OF 8/20 I DROVE 2 BLOCKS FROM MY HOUSE WHEN THE CHATTERY SAVE MODE TURNED ON ACCOMPANIED BY THE BATTERY LIGHT ON THE DASH SHORTLY AFTER THE CAR LOST POWER STEERING AND ALL ELECTRIC COMPONENTS SHUT OFF AND THEN THE CAR SHUTOFF AND WAS IMMOBILE AFTER THAT. I PUSHED THE CAR HOME AND THE CAR HASN'T TURNED OVER SINCE. I DISCONNECTED THE BATTERY AND USED A BATTERY CHARGER TO RECHARGE SO I CAN PUT MY WINDOWS UP WHEN I RECONNECTED THE BATTERY I PUT THE CAR IN RUN KNOWING THE ALTERNATOR WAS BAD AND PENDING RECALL. AS THE WINDOWS HIT THE CLOSED POSITION BLACK SMOKE STARTED COMING OFF THE ALTERNATOR AND I PROMPTLY DISCONNECTED THE BATTERY AGAIN COMPLETELY AFTER TURNING THE CAR INTO OFF POSITION AGAIN. THE ALTERNATOR CONTINUED TO SMOKE FOR 5 MINUTES AS I STARED AT IT WITH FIRE EXTINGUISHER IN HAND AND PHONE IN THE OTHER WITH 911 DIALED AND READY. AS THE CAR SAT IN THE DRIVEWAY AFTER ALL THIS I NOTICED A FUEL SMELL THAT CAME FROM THE CAR THEN I NOTICED A FUEL LEAK. A CONSTANT DRIPPING OF 1OR 2 DROPS PER 5SECONDS. THE LEAK COMES FROM BELOW THE DOOR HINGES AREA OF THE PASSENGER SIDE REAR DOOR. I CANNOT FIND THE ORIGIN BUT THIS IS WHERE IT DRIPS FROM. I'VE READ THAT THIS IS ALSO A COMMON PROBLEM BUT DODGE OR ANY OTHER AFFILIATE HAS RECALLED ANY FUEL COMPONENTS AND PEOPLE THAT HAVE CHANGED THE FULL FUEL SYSTEM TANK HOSES PUMPS EVERYTHING STILL CONTINUE TO HAVE THIS ISSUE WHEN THE VEHICLE IS FILLED WITH GAS TO MAX CAPACITY AND THE LEAK STOPS ONCE THE FUEL LEVEL REACHES 3/4 TANKS
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR LIGHTING DIMMED AND THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS DID NOT WORK AT ALL. THERE WAS A COMPLETE LOSS OF HEADLIGHT FUNCTIONALITY, WHICH PROMPTED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT PEP BOYS IN EDGEWATER PARK, NEW JERSEY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT BULBS WERE REMOVED AND REINSERTED BECAUSE THEY WERE NOT THE SOURCE OF THE FAILURE. IN ADDITION, THE FUSES WERE INSPECTED BUT THE FAILURE COULD NOT BE DETERMINED DIRECTLY. PEP BOYS LOCATED NHTSA CAMPAIGN NUMBER: 14V101000 (EXTERIOR LIGHTING) AND REFERRED THE CONTACT TO THE DEALER. AN UNKNOWN DODGE DEALER IN LUMBERTON, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE CONTACT'S VIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING 45 MPH, THE ABS, TRACTION CONTROL, AND SERVICE AWD INDICATORS ILLUMINATED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, THE TRANSMISSION SLIPPED, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHILE THE VEHICLE WAS STATIONARY, THE EMERGENCY BRAKE INDICATOR ILLUMINATED AND THE TRANSMISSION SLIPPED. THE CONTACT STATED THAT THE ABS INDICATOR DISENGAGED AND THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AT LOWER SPEEDS OF 20-25 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
VEHICLE WAS PARKED IN A PRIVATE CONDOMINIUM PARKING LOT IN LUBBOCK, TX AND POPPED OUT OF PARK WHILE IT WAS RUNNING. IT ROLLED BACKWARDS AND HIT A CURB AND BUSH. DRIVER'S DOOR WAS LEFT OPEN AND DRIVER WAS STANDING NEARBY. ATTEMPTED TO MOVE BUT WAS HIT BY THE DOOR CAUSING SOME INJURIES. $7200 DOLLARS WORTH OF DAMAGE WAS DONE TO THE VEHICLE. IT IS UNKNOWN IF IT IS A TRANSMISSION ISSUE OR ELECTRICAL.
AFTER FUELING MY VEHICLE ABOVE 3/4THS (BUT NOT OVER FULL) A FUEL LEAK STARTED CAUSING EXTREME FUEL VAPORS TO BE PRESENT INSIDE AND OUTSIDE OF CAR. EVEN WHEN THE CAR IS NOT BEING DRIVEN (WHILE VEHICLE IS TURNED OFF). THE FUMES ARE SO STRONG THAT THEY FILL MY GARAGE AND CAN BE SMELLED FROM 40 - 50 FEET AWAY AND I HAVE TO DRIVE WITH THE WINDOWS DOWN. THIS IS A SERIOUS SAFETY CONCERN. MANY OTHER FORUMS HAVE BEEN READ FOR ME TO REALIZE THIS IS NOT AN ISOLATED INCIDENT, IS COMMON AMONG THIS MAKE/MODEL/YEAR, AND SHOULD BE CAUSE FOR A RECALL FOR SAFETY REASONS BEFORE SOMETHING BAD HAPPENS (FIRE, EXPLOSION, ETC). MOST SAY THE OBSERVED A LEAK IN FRONT OF THE REAR PASSENGER TIRE. OTHERS HAVE SAID THEY PULLED OUT THE BACK SEAT TO ACCESS THE FUEL PUMP AND HAVE FOUND GAS SITTING ON TOP OF THE FUEL PUMP. I HAVE NOT HAD THIS LOOKED AT BY A MECHANIC/DEALERSHIP YET, BUT WANTED TO ENSURE THIS IS REPORTED AND NEEDS TO PUSHED FOR RECALL CONSIDERATION. UPDATED 11/08/2017*JS
TL* THE CONTACT OWNED A 2011 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A BODY SHOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
AIRBAG CLOCKSPRING. CONTROLS HORN, AS I UNDERSTAND THERE ARE MANY THAT HAVE HAD AND CONTINUE TO HAVE PROBLEMS WITH THIS CLOCKSPRING
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ELECTRICAL SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANT. THE VEHICLE FAILURE MILEAGE WAS 60,613. ...UPDATED 08/29/17 *BF *CN
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A WINDING NOISE AND THE ANTI-LOCK BRAKE SYSTEM, TRACTION CONTROL, AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING SPOT AND NOTICED SMOKE EMERGING FROM THE ALTERNATOR AREA. THE CONTACT HAD TO POUR WATER TO EXTINGUISH THE FIRE. THE CONTACT RE-ENTERED THE VEHICLE AND THERE WAS NO ELECTRICAL POWER. THE POLICE AND FIRE DEPARTMENTS WERE NOT PRESENT. THERE WERE NO INJURIES. THE CONTACT CALLED THE DEALER (NORTH OLMSTED DODGE/JEEP IN NORTH OLMSTED, OHIO) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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