TL*THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, SHE CRASHED INTO A VEHICLE THAT WAS PARKED ON THE RIGHT SIDE OF THE ROAD AND THE FRONTAL DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY. THE LOCAL POLICE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND NO DIAGNOSIS HAS BEEN RENDER YET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 10/29/15.*JB
2013 Dodge Challenger complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH, THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. BOTH STATED THAT A REMEDY HAD YET TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SHIFTING INTO PARK AND PUSHING THE START BUTTON. IN ADDITION, THE CONTACT STATED THAT TWO MONTHS LATER, THERE WAS AN INTERMITTENT CLICKING NOISE EMITTING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
I WAS DRIVING DOWN THE ROAD AT 50 MILES PER HOUR WHEN MY CAR SUDDENLY DIED. I FIGURED IT WAS DUE TO THE ALTERNATOR RECALL. AFTER GETTING THE CAR TO THE DEALERSHIP THEY ARE SAYING THERE IS WATER IN THE INTAKE AND I MUST HAVE DRIVEN THROUGH HIGH WATER. THIS CAR HAS NEVER BEEN THROUGH HIGH WATER. I HAVE READ ONLINE THAT THIS HAS HAPPENED TO OTHER 2013 DODGE CHALLENGERS. THIS SEEMS TO BE AN ONGOING ISSUE. IT COULD HAVE CAUSED A MAJOR ACCIDENT. HOW CAN WATER GET INTO A MOTOR FOR NO REASON AND CAUSE IT TO DIE AS YOU ARE DRIVING? IF YOU DRIVE WHEN IT IS RAINING OR IF YOU HIT A PUDDLE ON THE BLACKTOP IT IS GOING TO CAUSE YOUR CAR TO JUST DIE? IF WASN'T RAINING WHEN IT HAPPENED TO MINE AND THERE WAS NO WATER ON THE ROAD BUT IT HAD RAINED EARLIER IN THE DAY MAYBE 4 HOURS PRIOR TO THE CAR DYING. *TR
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... UPDATED 02/19/15 *BF UPDATED 02/20/15*JB
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/25/15*CN UPDATED 03/02/15*JB
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BATTERY WAS RECHARGED IN ORDER FOR THE VEHICLE TO START. IN ADDITION, THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW OPENED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
RECALL SENT TO HOME P60 / NHTSA 14V-634 FOR 160-AM ALTERNATOR PROBLEM: THE ALTERNATOR DIODES IN YOUR VEHICLE MAY EXPERIENCE RAPID FAILURE. VARIABILITY IN THE FAILURE MODE RANGES FROM NO OUTPUT, REDUCED OUTPUT, AND/OR A FULLY SHORTED TO GROUND CONDITION. DEPENDENT ON THE ALTERNATOR FAILURE MOD AND TIMING, VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING SYSTEMS SUCH AS ANTILOCK BRAKE SYSTEM, ELECTRONIC STABILITY CONTROL, ELECTRONIC CONTROL MODULE AND/OR CENTRAL BODY CONTROLLER. THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDER-HOOD ELECTRICAL FIRE. CHRYSLER INTENDS TO REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) HOWEVER, THE PARTS REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE. WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE. I CONTACTED CHRYSLER TODAY TO SEE ABOUT ALTERNATE TRANSPORTATION 800-853-1403 AND WAS TOLD THAT NONE WAS BEING PROVIDED AT THIS TIME AND THAT OUR VEHICLE WAS SAFE TO DRIVE. THIS IS AN IRRESPONSIBLE RESPONSE, CONSIDERING THE ITEMS LISTED ABOVE IN THE RECALL SUCH AS ELECTRICAL FIRE AND FAILURE FOR THE VEHICLE TO OPERATE AND CONTROL ABS ETC. DURING DRIVING. I INFORMED THE CHRYSLER REPRESENTATIVE THAT THIS WAS NOT ACCEPTABLE TO PUT OUR FAMILY MEMBER BEHIND THE WHEEL AND THAT
TL* THE CONTACT OWNED A 2013 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND SMOKE BEGAN TO COME FROM THE VENTS WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT VARIOUS UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE FUSE BOX BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE ENGINE STALLED AND FLAMES APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. POLICE AND FIRE REPORTS WERE FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE INSTRUMENT PANEL LIGHTS BECAME DIM. THE CONTACT STATED THAT THE VEHICLE FAILED TO POWER OFF AT TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V634000. THE FAILURE MILEAGE WAS APPROXIMATE 35,000.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THE REMEDY FOR THE DEFECT WAS STILL UNDER DEVELOPMENT. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD DIM INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,500.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE WARNING LIGHTS STARTED COMING ON... ESC, ABS,BRAKES, DASHBOARD WENT DARK NO RADIO OR NAV. POWER STEERING FAILED. WAS ABLE TO BRING VEHICLE TO A SAFE STOP... VEHJICLE WAS COMPLETELY DEAD.. WILL NOT START AGAIN... *JS
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR LEAK GAS IF I PUT MORE THAN 10.00 IN IT.. *TR
MY BREAKS MAKE A VERY LOUD NOISE EVERY TIME I STOP. THIS HAS BEEN GOING ON SINCE MY CAR WAS ONLY 6 MONTHS OLD AND I'M BEING TOLD ITS NOT COVERED THAT ITS NORMAL WEAR AND TEAR. *TR
MY VEHICLE ONLY HAS 7,000 MILES AND I'VE NOTICE THE FRONT WINDSHIELD WITH A LARGE NUMBER OF SMALL CHIPS. I'M WONDERING IF THE WINDSHIELD IS DEFECTIVE AND WHAT WOULD HAPPEN IF SOMETHING LARGER HITS THE GLASS WILL IT BREAK EASIER. I DRIVE THE SAME WAY TO WORK AND MY OTHER VEHICLE WHICH HAS 40,000 DOESN'T LOOK LIKE THIS. *TR
WAS TRAVELLING ON THE FREEWAY AT ABOUT 55 TO 60 MPH, BEGAN TO GENTLY ACCELERATE TO PASS CAR GOING IN SAME DIRECTION ON FREEWAY. SUDDENLY THE ENGINE RPM INCREASED RAPIDLY, BUT CAR DID NOT SPEED UP, THEN SUDDENLY IT APPEARED TO SLAM INTO GEAR. PERSON TRAVELLING IN PASSENGER SEAT BEGAN TO LOOK ALL AROUND AS HE THOUGHT WE HAD BEEN HIT. AGAIN, THIS DOES NOT OCCUR WITH PEDAL TO THE FLOOR ACCELERATION, JUST NORMAL DRIVING. CAR HAS DONE THIS MANY TIMES BEFORE, IT SLAMS BACK INTO GEAR SO HARD IT STALLS THE ENGINE. ONCE IN A CURVE IT CAUSED THE VEHICLE TO SPIN OUT.. I HAVE TAKEN IT TO DEALER TWICE BEFORE BUT WAS NOT ABLE TO DEMONSTRATE THE PROBLEM. ON LAST VISIT I TOOK TRANSMISSION GUY FROM DEALER WITH ME AND WAS ABLE TO GET THE VEHICLE TO DO A SLIGHT VERSION OF WHAT IT DOES AT HIGHWAY SPEEDS. HE STATED THAT HE WANTED TO CHECK THE K2 VALVE. HE TOLD ME THAT HE HAD 5 VEHICLES THAT HE HAD FOUND PROBLEMS WITH THE SEALS. CAR IS CURRENTLY IN THE DEALER HAVING THIS CHECKED. *TT
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, SHIFTED INTO SPORT MODE AND ENGAGED THE POWER SHIFTER SWITCH WHEN THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 40 MPH. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY AT THE POINT OF IMPACT. THE DRIVER AND PASSENGER'S SIDE AIR BAGS ERRONEOUSLY DEPLOYED APPROXIMATELY TWO MINUTES AFTER THE IMPACT. THE CONTACT SUSTAINED A NECK INJURY AND THE DRIVER OF THE SECOND VEHICLE SUSTAINED BACK AND NECK INJURIES. BOTH PARTIES WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 2,300.
MY SON WAS DRIVING THIS CAR GOING BACK TO COLLEGE ON THE I 49. HE NOTICED SMOKE COMING OUT OF THE TRUNK. HE STOPPED, OPENED THE TRUNK AND IT WAS ON FIRE. LUCKILY HE HAD A BOTTLE OF WATER AND PUT THE FIRE OUT. IN THE PROCESS HE BURNT HIS HAND (MINOR BURN). HE CALLED THE FIRE DEPARTMENT WHO SHOWED UP AND TOLD HIM THAT THE BATTERY OR WIRING HAD SHORTED OUT AND CAUSED A BATTERY MELTDOWN AND A FIRE IN THE TRUNK. HIS CLOTHES AND SPEAKERS WERE BURNT. THE CAR IS NOW SITTING AT THE DODGE DEALERSHIP IN ALEXANDRIA LA. DODGE WAS CONTACTED AND SO FAR HAS DENIED ANY MANUFACTURING DEFECT. THIS CAR IS ONE YEAR OLD. I KNOW THAT THERE WAS A RECALL ON THIS TYPE VEHICLE LAST YEAR. THIS MAY BE RELATED. I AM AFRAID THAT EVEN WHEN REPAIRED THIS MAY HAPPEN AGAIN. THIS IS VERY UNSAFE AND DODGE SHOULD TAKE RESPONSIBILITY FOR THEIR VEHICLES. *TR
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER RV. THE CONTACT STATED THAT THERE WAS AN INTERIOR ELECTRICAL SYSTEM FAILURE, WHICH CAUSED THE POWER OUTLETS NOT TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *TR
SINCE THE VEHICLE WAS PURCHASED ON FEBRUARY 2013, WE NOTICED THAT THE FUEL INDICATOR WOULD NEVER SHOW A FULL TANK OF GAS. IT WOULD STOP AT 3/4. HOWEVER, WHEN YOU TURN OFF THE ENGINE, ESPECIALLY AROUND A 1/2 OF A TANK, THE GAUGE WOULD REGISTER 1/4 TANK. ON 4/29/2013, MY SPOUSE NOTICED THE CHECK ENGINE LIGHT AND WE DECIDED TO TAKE THE CAR TO THE DEALER. THE ONBOARD COMPUTER SHOWED 68 MILES TO EMPTY AND WE NEEDED TO TRAVEL 30 MILES. AS SOON AS WE ENTERED THE FREEWAY, THE CAR STALLED AND WOULD NOT START. IT HAD TO BE TOWED TO THE DEALER. DEALER REPLACED THE SENDING OR (ASCENDING) UNIT. THE VEHICLE ONLY HAD 1275 MILES ON THE ODOMETER. ON 1 MAY 2013 WE PICKED UP THE VEHICLE AND MY WIFE DROVE IT HOME, I FOLLOWED IN A CHASE VEHICLE. THAT NIGHT SHE COMPLAINED OF HEADACHES(NOT NORMAL FOR MY SPOUSE). THE NEXT MORNING, 2 MAY 2013, I OPEN THE DOOR OF THE VEHICLE TO PLACE SAFETY SEATS AND WAS OVERCOME BY THE NOXIOUS FUEL FUMES. MY WIFE DECIDED TO DRIVE THE VEHICLE TO WORK AND COULD NOT MAKE IT THERE DUE TO THE FUMES GETTING WORSE. SHE PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. THEIR FIX WAS TO USE ODOR NEUTRALIZER WHICH NOW RENDERS THE VEHICLE UNSERVICEABLE. ONE CANNOT STAND THE SMELL. MY SPOUSE FEARS THEY CARE MAY COMBUST AT THE FIRST SIGN OF AN OPEN FLAME AND IS AFRAID TO DRIVE THE VEHICLE. DEALER WILL NOT ENTERTAIN ANY IDEAS OF CHECKING O-RING SEALS. *TR
WONDER WHY IS IT THAT YOUR WEBSITE 7 DAYS AFTER RECALL HAS NOTHING TO VIEW OF THE RECALL OF 4459 VEHICLES WITH APPROX. 2500 EFFECTED, 7 FIRES (NO INJURIES). *TR
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V103000 (ELECTRICAL SYSTEM) THE VEHICLE WAS TOWED TO THE DEALER, WHO DISCONNECTED THE BATTERY THE DEALER DID NOT PROVIDE ANY ADDITIONAL INFORMATION REGARDING THE RECALL REPAIRS TO THE CONTACT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THE MANUFACTURER STATED THAT THEY HAD NO UPDATE ON THE RECALL. THE CONTACT DID NOT HAVE A DEFECT PRIOR TO RECEIVING THE RECALL NOTICE. THE FAILURE MILEAGE WAS 2,300.
I AM WONDERING WHO DODGE IS LYING TO NHTSA OR THE CONSUMER. I GOT A PHONE CALL FROM DODGE CUSTOMER CARE ON 3/18/2013. A CUSTOMER CARE PERSON ADVISED TO STOP DRIVING THE CHALLENGER AS THERE WAS A POSSIBLE ISSUE WITH FIRE HAZARD. DODGE INDICATED THAT THERE WAS NO FIX, BUT HAD TO TAKE THE CAR TO THE DEALERSHIP. I HAVE CALLED THE DEALERSHIP EVERY DAY AND THEY INDICATE THAT NO FIX HAS BEEN ISSUED BY CHRYSLER AND DO NOT KNOW HOW LONG IT WILL TAKE TO FIND A FIX. I CALL THE CUSTOMER CARE CENTER AND THEY HAVE NO CLUE WHAT THE FIX IS OR TIME FRAME. I LOOKED AT YOUR WEBSITE AND THE RECALL NOTICE INDICATES THAT THE WIRING TO THE STARTER IS GOING TO BE REPLACE. THIS IS NOT WHAT THE DODGE CUSTOMER CARE TOLD ME OR THE DEALERSHIP. EITHER FRAUD IS GOING ON HERE OR CHRYSLER IS TRYING TO COVER THEMSELVES. I NEED AN ANSWER TO FIX MY CAR. *TR
I RECEIVED A CALL FROM THE CAR DEALER (DARCARS CHRYSLER JEEP OF ROCKVILLE, MD) THAT I PURCHASED MY VEHICLE FROM ON 19 MARCH 2013. I WAS TOLD THAT MY CAR WAS RECALLED FOR A SAFETY ISSUE. THE PROBLEM IS THE ENGINE STARTER POSITIVE TERMINAL ON MY VEHICLE COULD SHORT TO GROUND AND CAUSE AN ELECTRICAL FIRE. AN ELECTRICAL FIRE COULD OCCUR AT ANY TIME REGARDLESS WHETHER THE VEHICLE IS RUNNING OR IS IN THE KEY OFF POSITION. AS OF 22 MARCH 2013, THERE IS NO FIX ISSUED BY THE MANUFACTURER. FURTHERMORE, THEY (THE DEALERSHIP) CAN NOT GIVE ME A DATE WHEN I WILL RECEIVE MY AUTOMOBILE BACK. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Dodge Challenger → · Every Challenger year → · How the figures are calculated →