TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THROUGH RESEARCH, HE FOUND INFORMATION STATING THAT THE ILLUMINATION COULD RESULT IN THE DRIVER'S SIDE AIR BAG BECOMING DISABLED DUE TO FAILURE OF THE CLOCKSPRING BAG. THE CLOCKSPRING BAG WAS REPAIRED ON APRIL 21, 2003. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION PER THE MANUFACTURER'S ADVICE. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE AIR BAG SYSTEM IN THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS A CURRENT RECALL REGARDING THE CLOCKSPRING BAG; HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD NOT RECEIVE REIMBURSEMENT FOR THE REPAIR. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 65,000.
2001 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
IN 2006 THE DRIVERS SIDE WINDOW STOPPED WORKING. REPLACED THE MOTOR. NOVEMBER 2008 THE PASSENGER WINDOW STOPPED WORKING. WILL HAVE TO REPLACE THIS MOTOR AS WELL. *TR
I HAVE A 2001 DODGE CARAVAN SE. BEGAN TO HAVE MALFUNCTIONS WITH BOTH FRONT WINDOWS IN 2004. I HAD THIS REPAIRED ALONG WITH SOME OTHER MAINTENANCE IN JULY OF THIS YEAR. THIS YEAR IN SEPT THE INSTRUMENT PANEL FLATLINED AS WELL AS THE TURN SIGNALS. THIS RESULTS IN LOSS OF FUEL GAUGE, SPEEDOMETER, RPM, ODOMETER, TEMP GAUGE AND TURNING SIGNALS. THEY WOULD OCCASIONALLY BEGIN TO FUNCTION AGAIN BUT HAVE ONLY DONE THIS ONCE OR TWICE OVER THE LAST 2 MONTHS. THE DEALER RECOMMENDS REPLACING THE ENTIRE INSTRUMENT CLUSTER AT A COST OF OVER $900. *TR
2001 DODGE CARAVAN HEADLIGHTS, REPLACED LEFT HEADLIGHT, WEEK LATER TURNED ON VAN AND ONE DAYLIGHT LIGHT CAME ON, TURNED ON HEADLIGHTS AND THE OPPOSITE LOW BEAM CAME ON, SWITCHED TO HIGH BEAM AND THE OPPOSITE HIGH BEAM CAME ON. I HAVE NOTICED FLICKERING LIGHTS IN THE PAST BOTH INSIDE AND OUTSIDE. DOES SOMEONE HAVE TO DIE AND HAVE A FAMILY MEMBER SUE BEFORE PROBLEM IS FIXED? *TR
I OWN A 2001 DODGE CARAVAN EQUIPPED WITH DAYTIME RUNNING LIGHTS. DURING OPERATION ONLY THE DRIVER SIDE DAYTIME RUNNING LIGHT COMES ON. WHEN HEADLIGHTS TURNED ON, ONLY PASSENGER SIDE HEADLIGHT COMES ON. ONLY ONE HEADLIGHT WORKS AT ANY TIME. NOT ENOUGH LIGHT TO SEE WHILE DRIVING. IT IS A CONSTANT. *TR
HEADLAMP/PARKING LIGHT FAILURE - PARKING LIGHT WAS OUT AND CAR NEEDED INSPECTION FOR MASS. BROUGHT CAR IN FOR SERVICE AND ALL THE GARAGES ARE TELLING ME IT'S GOING TO COST BETWEEN $500-$700 FOR FIX A $1.50 PART. THE LIGHT WAS NEW AND THE DIRECTIONAL WORKED. LATER ON AS I WAS SEEKING MORE INFO AND HELP THE HEADLAMP WENT ON THE PASSENGER SIDE. THE HIGH BEAM COULD BE PUT ON BUT WOULD TURN OFF THE DRIVERS SIDE HEADLAMP/HIGH BEAM. PARKING LIGHT ON DRIVERS SIDE WOULD REMAIN ON AND DIRECTIONAL WORKED. *TR
2001 DODGE CARAVAN AIRBAG DASHBOARD LIGHT IS ON BAD "CLOCK SPRING" SAFETY ISSUE SAME ISSUE WAS FOUND ON OLDER MODELS OF DODGE CARAVANS THAT WERE PREVIOUSLY RECALLED. *TR
WARRANTY REFUSED. *TR
I HAVE A 2001 DODGE CARAVAN. FIRST NOTICED (A FEW MONTHS AGO) THE CRUISE CONTROL DID NOT WORK; THEN THE HORN WOULD WORK INTERMITTENTLY. NOW, THE HORN DOES NOT WORK AT ALL. HAD THE DEALER TROUBLESHOOT AND THEY SAID THE CLOCKSPRING IS FAULTY AND NEEDS TO BE REPLACED. I NOTICED THAT THERE HAD BEEN A RECALL TO REPLACE CLOCKSPRINGS IN CARAVANS UP TO YEAR 2000. I ORDERED MY CARAVAN IN NOVEMBER, 2000 AND RECEIVED IT JANUARY, 2001. *TR
HAD HAVE GAS TUBE REPLACED BECAUSE OF CORROSION. *TR
TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. THE LOCKS WOULD LOCK AND UNLOCK INTERMITTENTLY ON THEIR OWN. THE LOCKS WOULD ALSO MAKE AN UNFAMILIAR NOISE. THE DEALER STATED THAT THE FRONT DRIVER SIDE, REAR HATCH, AND PASSENGER SIDE SLIDING DOOR NEEDED A LATCH COMPONENT. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01I003000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CURRENT AND FAILURE MILEAGES WERE 72,786.
AUG. 20, 2007 - STEERING HAS BEEN LOCKING UP DAILY, FOR THE PAST YEAR ON MY 2001 DODGE CARAVAN. IT IS OBVIOUSLY A SERIOUS AND CONSTANT PROBLEM WITH THESE VEHICLES. I HAVE HAD THE ISSUE LOOKED AT BY VARIOUS MECHANICS AND NONE CAN IDENTIFY THE PROBLEM FOR SURE. THEY ALL SAY THAT IT IS HAPPENING TOO OFTEN - IT'S VERY DANGEROUS BUT THEY CAN ONLY 'TRY CHANGING THE RACK OR POWER STEERING PUMP OR FLUSHING THE FLUID....' NO GUARANTEE THAT IT WILL FIX THE PROBLEM. CHRYSLER HAS BEEN VERY NEGLIGENT WITH THIS ISSUE. I ENCOURAGE EVERYONE TO VOTE WITH THEIR FEET AND GO ELSEWHERE WHEN PURCHASING YOUR NEXT VEHICLE - NOT CHRYSLER. *TR
TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. THE SERVICE DEALER INFORMED THE CONTACT OF AN EVAPORATION LEAK AT THE FILLER NECK THAT NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 44,325. THE CONSUMER STATED WAS INFORMED BY DEALER THAT OVER 300 CUSTOMERS NEEDED THE SAME PART. THE CONSUMER STATED WAS FINALLY ABLE TO HAVE THE PART REPLACED ON 07/27/07. UPDATED 09/05/07 *TR
THE RIGHT SIDE WHEEL BROKE OFF OF THE A FRAME CAUSING ME TO CRASH INTO GUARD RAIL NOT FOR GUARD RAIL GRAND KIDS COULD HAVE BEEN HURT BAD OR EVEN KILLED. *TR
2 DAY'S AGO MY RADIO/CD PLAYER STOPPED WORKED. THE POWER IS CONSTANTLY, IT IS SHOWING THE LAST RADIO STATION THAT WAS ON AND THE DISPLAY ALSO SHOWS DISK SONG 7. NOTHING HAPPENS WHEN YOU PUSH THE POWER BUTTON. THEN TODAY WHEN I PUT MY 4 WAYS ON THE REAR WIPER STARTED GOING AND THEN STUCK IN THE MIDDLE OF THE WINDOW. NOW IT WILL NOT WORK AT ALL ALONG WITH THE FLUID DISPENSER. I CHECKED THE FUSES AND THEY ALL APPEAR TO BE OK CAN'T TELL WITH THE SOLID BLACK ONES THOUGH. ANY ADVISE WOULD BE GREATLY APPRECIATED. *JB
TL* THE CONTACT OWNS A 2001 DODGE CARAVAN. WHEN STARTING THE VEHICLE THE AIRBAG WARNING LIGHT ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CLOCK SPRING HAS BEEN REPLACED THREE TIMES ON JUNE 27 2002, SEPTEMBER 2003 , AND JANUARY 3, 2007. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. ALSO, THE CONTACT STATED THAT LINKAGE ON THE FRONT SWAY BAR WAS REPLACED THREE TIMES. WHEN DRIVING THE VEHICLE THERE WAS A NOISE. THE ROAD CONDITIONS WERE NOT A FACTOR. THE DEALER STATED THERE HAS BEEN A MODIFICATION TO THE LINKAGE, AND THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 42,500. *AK
HEADLIGHTS ALTERNATE OPERATION. WHEN VEHICLE IS TURNED ON ONLY THE LEFT HEADLIGHT OPERATES AS A DAYTIME RUNNING LIGHT. WHEN THE LIGHT SWITCH IS TURNED ON ONLY THE RIGHT HEADLIGHT OPERATES. THEN WHEN THE HIGH BEAM IS ACTIVATED, ONLY THE LEFT HIGH BEAM COMES ON.
TL* - THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL. HOWEVER, THIS VEHICLE DID NOT QUALIFY UNDER THE SAFETY RECALL DUE TO THE VIN. THE SAFETY RECALL WAS ON THE CLOCK SPRING. THE CONTACT STATED THAT THE CLOCK SPRING IS EXACTLY WHAT HAS FAILED IN THIS VEHICLE. THE AIRBAG INDICATOR LIGHT CAME ON SEVERAL TIMES WHILE DRIVING. NEITHER SPEED NOR WEATHER WERE FACTORS IN THE CLOCK SPRING FAILURE. *AK
WATER PUMP REPLACED ON VEHICLE. AFTER THAT WHENEVER IT RAINS, THE FOLLOWING INTERMITTENTLY DO NOT WORK -- WINDSHIELD WIPERS, DEFROST/HEATER, RADIO/CLOCK, POWER WINDOWS. TOOK TO DODGE DEALER SEVERAL TIMES. PROBLEM THOUGHT TO BE VEHICLE COMPUTER SYSTEM. REPLACED -- THAT DID NOT SOLVE PROBLEM. VEHICLE IN SHOP ALMOST A WEEK AND PROBLEM STILL HAS NOT BEEN IDENTIFIED. THOUGHT TO BE ELECTRICAL. *NM
DT*: THE CONTACT STATED THE FRONT PASSENGER SEAT BELT BECAME STUCK. THE SEAT BELT DID NOT RETRACT AND WAS NOT ABLE TO BE PULLED OUT AT ALL. ALSO, THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE SEAT BELT PROBLEM. WHEN THE AIR BAG WAS TESTED, THE MECHANIC STATED THAT THERE WAS A CODE WHICH ONLY THE DEALER COULD DECIPHER.
WENT TO A TIRE SHOP FOR A TIRE PROBLEM, UPON TAKING THE FRONT WHEELS OFF THEY DISCOVERED FAILING SWAY BAR LINKS. THEY SHOWED ME THE PROBLEM BY ACTUALLY PULLING THE LINK APART FROM THE SWAY BAR BY HAND. AS I WAS LEAVING THE SHOP TO GO HOME ONE OF THE LINKS DISCONNECTED AND NOW THE VEHICLE HAS A NOTICEABLE SWAY IN TIGHT CORNERS. THE VEHICLE WAS NEW IN 2001 AND NOW HAS 51,000 ON IT. I BELIEVE THIS IS TOO SOON FOR PARTS LIKE THIS TO BE FAILING. *NM
I BOUGHT A BRAND NEW 2001 DODGE CARAVAN SE AND HAD ENGINE & ELECTRICAL PROBLEMS. JUST A FEW MONTHS LATER, WHILE DRIVING OVER THE BRIDGE OUT OF NEW YORK CITY, THE CAR FILLED UP WITH WHITE SMOKE OF A REALLY TOXIC SMELL. GREENISH BROWN FLUID LEAKED OUT AT MY FEET. SEVERAL TIMES I WENT TO HAVE IT FIXED, ALL THE FLUIDS WOULD LEAK OUT OF THE BOTTOM OF THE CAR, I WOULD TAKE IT BACK TO ONLY HAVE IT HAPPEN AGAIN. FINALLY THEY CLAMPED A HOSE UNDERNEATH THE CAR CAUSING FLUIDS TO SWISH BACK AND FORTH IN THE DASH AREA SHORTING OUT THE ELECTRICAL SYSTEM AND MY LIGHTS WOULD FLASH ON AND OFF. (VERY DANGEROUS VEHICLE WITH CHILDREN). WENT THROUGH THE LEMON LAW UNIT WITH A JUDGE THAT DID NOT USUALLY WORK IN THAT COURT, AND LOST THE CASE AFTER PAYING A LAWYER $2000. THAT WENT OUT ON DISABILITY! I HAD NO JUSTICE AND STOPPED PAYING ON THE CAR. IT WAS REPOSSESED AND SOMEONE ELSE IS PROBABLY DRIVING AROUND WITH THIS CAR! *NM
DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE TRANSMISSION THEN LOCKED UP, NOT ALLOWING THE CONTACT TO CHANGE GEARS. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE CAUSE OF THE PROBLEM WAS DUE TO ELECTRICAL FAILURE WITHIN THE VEHICLE. UPDATED 8/16/2006 - *NM
DAYLIGHT RUNNING LIGHTS ARE OUT ON PASSENGER SIDE AND HEADLIGHTS ARE OUT ON THE DRIVER SIDE. PROBLEM IS POWER DISTRIBUTION BLOCK. DEALER STATES NOT SAFETY ISSUE AND NOT WARRANTY DUE TO 1 YEAR AFTER 3 YEAR WARRANTY EXPIRED. *JB
INTERMITTENT FAILURE OF THE DRIVER SIDE AIR BAG WHILE DRIVING. MAINLY OCCURS DURING RIGHT TURNING EVENTS. LIGHT WILL ILLUMINATE (AIR BAG) DURING A RIGHT TURN EVENT. WHEN VEHICLE IS DRIVEN STRAIGHT AHEAD, THE LIGHT WILL RESET. THIS HAS OCCURRED NUMEROUS TIMES DURING MY OWNERSHIP, AND DOES NOT SEEM TO BE WEATHER RELATED. *NM
CORRECTION/ADDITION TO COMPLAINT 10153230. AT THE REQUEST OF DODGE CUSTOMER ASSISTANCE, OWNER TOOK VEHICLE TO DEALERSHIP FOR DIAGNOSIS OF WHY TAILLIGHT ASSEMBLY DISCONNECTED FROM VEHICLE. BOTH DODGE CUSTOMER ASSISTANCE AND LOCAL DEALER STATED REPEATEDLY THAT THERE WERE NO SERVICE BULLETINS ON THIS ISSUE. CUSTOMER SHOWED DEALER SERVICE MANAGER THAT THE OTHER TAILLIGHT ASSEMBLY COULD BE DETACHED FROM BODY WITH FINGERTIP. AFTER FOLLOW-UP WITH DODGE CUSTOMER ASSISTANCE, CUSTOMER WAS DENIED REPLACEMENT. SUBSEQUENTLY, CUSTOMER PERFORMED OWN DUE DILIGENCE AND FOUND THAT A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR THIS LOOSE TAIL LAMP PROBLEM IN SEPTEMBER 2001 FOR ALL 2001 AND EARLY 2002 DODGE CARAVANS. SAME BULLETIN DETAILS SIMPLE ACTIONS NECESSARY TO CORRECT BY PLACEMENT OF J-CLIP TO THE LEADING EDGE MOUNTING TAB OF THE TAILLIGHT ASSEMBLY (DODGE TECHNICAL SERVICE BULLETIN 08-021-01). TAILLIGHT ASSEMBLY HAS SINCE BEEN RE-ENGINEERED AND MOUNTING TAB HAS BEEN EXTENDED. BOTH LOCAL DEALER AND DODGE CUSTOMER ASSISTANCE ACKNOWLEDGED THAT THIS SERVICE BULLETIN EXISTED AFTER CUSTOMER ARGUED IT'S EXISTENCE, BUT STILL DENIED REPLACEMENT. ANY OWNER OF 2001 OR EARLY 2002 DODGE CARAVANS SHOULD IMMEDIATELY INSPECT THEIR VEHICLES PRIOR TO FAILURE DURING OPERATION, POSSIBLE TAILLIGHT ASSEMBLY DETACHING INTO TRAFFIC, DAMAGE TO VEHICLE, AND OPERATOR HAVING TO DETACH FAILED ASSEMBLY AT ROADSIDE AT RISK OF INTERSTATE TRAFFIC LIKE MYSELF. *JB
DT*: THE CONTACT STATED THERE WAS A BANGING NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THE DRIVER SIDE TAILLIGHT ASSEMBLY HAD CAME LOOSE AND WAS HANGING BY THE WIRING HARNESS. THIS CAUSED MINOR DAMAGE TO THE BODY OF THE VEHICLE. THE DEALERSHIP DETERMINED THE TAILLIGHT ASSEMBLY NEEDS TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED.
2001 DODGE CARAVAN REAR SHOULDER STRAPS WILL NOT CATCH IN CRASH, FRONT BELTS WORKED FINE BUT ALL OF REAR SEAT BELTS WILL NOT CATCH IF YOU JERK ON THEM YOU CAN SEE THEY DON'T CATCH AND THEY DID NOT CATCH MY DAUGHTER AND SHE WAS BADLY INJURED. *NM UPDATED 03/31/06. *JB
DRIVER'S AIR BAG WARNING LIGHT COMES ON. WHEN THIS HAPPENS THE HORN WILL NOT OPERATE. THE PROBLEM SOMETIMES GOES AWAY WHEN THE STEERING WHEEL IS TURNED. MY CONCERN IS THAT THE AIR BAG MAY NOT DEPLOY IF I WERE IN AN ACCIDENT.*AK ALSO, THE HORN MAY NOT WORK WHEN NEEDED I.E. IF A CHILD RUNS OUT IN FRONT OF MY VAN. THIS IS AN UNSAFE CONDITION.
DT: THE CONTACT STATED WHEN STOPPING THE VEHICLE HAD NO BRAKES. HE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT CHECKED THE BRAKE FLUID AND PUMPED THE BRAKES. THIS CAUSED THE BRAKES TO WORK BETTER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP , AND THEY STATED IT WAS A PROBLEM WITH THE MASTER CYLINDER. THE MASTER CYLINDER IS CURRENTLY BEING REPLACED. *AK THE CONSUMER STATED THE PEDAL NEVER WENT TO THE FLOOR. UPDATED 12/27/05. *JB
AIRBAG LIGHT STAY ON, SOMETIMES GOES OFF AFTER TURNING THE WHEEL. *NM
DT: THE CONTACT STATED THE SRS WARNING LIGHT CAME ON. THE DEALERSHIP SAID THERE WAS CORROSION ON THE AIRBAG CONNECTOR AND ON AN OPEN CIRCUIT IN THE CONNECTOR LINE. THEY CLEANED OFF THE CORROSION BOTH TIMES. THE AIRBAG WOULD NEED TO BE REPLACED IF THE PROBLEM OCCURRED AGAIN. *AK
MY MECHANIC HAD TO REPLACE STABELIZER BAR BUSHINGS, STABELIZER LINKS, INNER TIE RODS, 2 WINDOW MOTORS 900.00
MECHANIC HAD TO REPLACE STABELIZER BAR BUSHINGS,STABELIZER LINKS, INNER TIE RODS
VEHICLE HAS BEEN SERVICED MULTIPLE TIMES FOR REPAIR OR REPLACEMENT OF SWAY BAR BUSHING OR SWAY BAR LINKS DATING BACK FROM 03' UNTIL PRESENT. *NM
DT: THE CONTACT COMPLAINED ABOUT HEADLIGHT PROBLEMS. THE HEADLIGHTS FLICKERED ON AND OFF. THE ROAD CONDITIONS DID NOT APPEAR TO MAKE A DIFFERENCE. THE VEHICLE HAS BEEN SEEN BY THE DEALER. WHO STATED THAT THE REFLECTOR IN THE DRIVER'S SIDE HEADLIGHT WAS LOOSE, CAUSING THE HEADLIGHTS TO WORK INTERMITTENTLY. *AK
DRIVING VEHICLE IN PARKING LOT OF CHURCH. POWER STEERING FAILED, CAUSING POTENTIAL ACCIDENT IF NOT STOPPED IN TIME. PERSONALLY CHECKED OUT POWER STEERING UNIT FOR LEAKS (NON), CHECKED OUT POWER STEERING RESERVOIR FOR POSSIBILITY OF NEEDING TO BE FILLED(N/A). POWER STEERING BEGAN TO OPERATE NORMALLY AGAIN. TOOK VEHICLE IN FOR INSPECTION OF FRONT END KNOCK. WAS INFORMED BY DEALERSHIP THAT THE POWER STEERING WENT OUT DURING THEIR INSPECTION. I WAS INFORMED BY THE DEALERSHIP THAT THIS WAS CAUSED BY A GEAR THAT HAD WORN. I ASKED HOW THAT COULD BE AND ISSUE AND IF THIS WAS A DEFECT? THEY STATED NO. I ASKED FOR ASSISTANCE IN THE COST OF REPAIR DUE TO THIS BEING A POSSIBLE SAFETY DEFECT, AND WAS REFUSED THIS ASSISTANCE DUE THERE NOT BEING A RECALL ON THIS PARTICULAR STEERING COMPONENT. THE FIRST OCCURRENCE OF THE PROBLEM WAS THURSDAY 10/20/05. AFTER THIS, THE VEHICLE OPERATED FINE. WE TOOK THE VEHICLE IN FOR SERVICE ON MONDAY EVENING TO BE SERVICED TUESDAY MORNING 10/25/05. WE WERE INFORMED OF THE DEFECT ON TUESDAY MORNING THAT THE STEERING GEAR WAS BAD, AND INFORMED THAT THIS WOULD COST WELL OVER 1000.00 DOLLARS TO REPAIR. THIS VEHICLE HAS APPROX. 67,000 MILES, AND AN IMMACULATE SERVICE RECORD TO WHICH I HAVE PAID DEARLY TO KEEP THE VEHICLE UP. I BELIEVE THE SUDDENNESS OF THE OCCURRENCE OF THIS DEFECT IS ONE TO BE CONCERNED WITH, AND SHOULD SERIOUSLY BE REVIEWED, BY THE CHRYSLER CORP. IF NEGOTIATING A TURN ON THE FREEWAY SYSTEM OF ANY CITY IN THE US, AND HAVING THIS GEAR FAIL; IT CO
THE CONSUMER RECEIVED AN EXTENDED WARRANTY LETTER FROM CHRYSLER STATING THAT THE AIR CONDITION COMPRESSOR WAS BAD AND MAY NEED REPAIR. THE INSTRUCTIONS STATED TO DO NOTHING UNLESS REPAIR WAS NEEDED. THE OFFER WAS GOOD THROUGH 70000 MILES. THE CONSUMER'S A/C COMPRESSOR WENT OUT AT 76000 MILES. *TS THE CONSUMER BELIEVES HER VEHICLE'S A/C COMPRESSOR SHOULD BE REPLACED UNDER THE WARRANTY ALTHOUGH THE VEHICLE WAS OVER THE MILEAGE STATED IN THE WARRANTY. *NM
DT: THE CALLER COMPLAINED ABOUT ELECTRICAL SYSTEM PROBLEM. HE STATES THAT HEADLIGHTS WILL TURN OFF AT NIGHT WITHOUT WARNING. THE WINDSHIELD WIPERS WILL SHUT OFF AS WELL. SOMETIMES THE HEADLIGHTS AND WINDSHIELD WIPERS WILL COME BACK ON, AND SOMETIMES THEY WON'T COME ON AT ALL. ALSO, THE HORN BLOWS, AND THE DASHBOARD LIGHTS WILL BE ON, AND THE AUTOMATIC HEADLIGHTS WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF. DEALER SAID THEY DO NOT KNOW WHAT THE PROBLEM IS. ANOTHER DEALER REPLACED THE BODY CONTROL MODULE. MANUFACTURER SAID TO CONTINUE TO WORK WITH DEALER.*AK
DT: 2001 DODGE CARAVAN. THE CONSUMER STATES THE HEADLIGHTS FLICKER ON AND OFF WHILE DRIVING ON THE ROAD. ALSO, THE LIGHTS WILL GO ON AND OFF WITHOUT THE KEY IN IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FRONT CONTROL MODULE WAS REPLACED. THIS WAS APPROXIMATELY A YEAR AGO. THIS RECURRED WITHIN THE LAST TWO MONTHS. THEY DO NOT ALWAYS COME BACK ON. THE VEHICLE HAS BEEN TAKEN TO THREE DIFFERENT DEALERSHIPS, AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS HAPPENS WHETHER THE LIGHTS ARE ON OR OFF.*AK
DT: 2001 DODGE GRAND CARAVAN. THE CONSUMER BOUGHT THE CARAVAN THREE YEARS AGO, DROVE IT HOME ABOUT 100 MILES AND TWO OR THREE DAYS LATER THE TRANSMISSION WAS SLIPPING, HAD IT FIXED. ABOUT THREE WEEKS LATER THE TRANSMISSION SLIPPED AGAIN, TOOK IT BACK TO DEALER AGAIN. THEY REBUILT THE TRANSMISSION. SUBSEQUENTLY, THE TRANSMISSION FAILED AGAIN. THE TRANSMISSION WAS REBUILT AGAIN. THE CONSUMER WAS TOLD THAT SHE COULD TRADE THE CAR IN FOR ANOTHER CAR IN MARCH OR APRIL. THEN, THE DEALERSHIP CHANGED HIS MIND AND STATED THAT CONSUMER COULD NOT TRADE VEHICLE IN RIGHT NOW. THE TRANSMISSION WAS MALFUNCTIONING IN JULY 2005. TOOK VEHICLE BACK TO THE DEALERSHIP, THE BOX ON THE TRANSMISSION WAS NOT TELLING THE TRANSMISSION WHEN TO CHANGE GEARS. THE DEALERSHIP SAID THAT THE TRANSMISSION BOX WAS NOT ON THE WARRANTY, AND THEY WANTED $900.00 TO FIX IT. DURING A TRIP THE CAR STOPPED WORKING. CALLED THE WARRANTY PEOPLE, THEY HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR AND SAID THE MOTOR WAS GONE. THE WARRANTY PAID FOR A NEW MOTOR. *AK
DT: THE CONTACT RECEIVED A RECALL LETTER A COUPLE OF MONTHS AGO CONCERNING AIR CONDITIONER (A/C) DUCTS THAT MAY DRIP MOISTURE INTO THE RADIO AND MAY LEAD TO A FIRE/ SHORT CIRCUIT WHICH MAY CAUSE A FIRE. THE CONTACT STATED WHEN SHE BOUGHT THE CAR SHE HAD A DIFFERENT RADIO INSTALLED IN THE CAR OTHER THAN THE ONE THAT WAS IN THE CAR BECAUSE SHE WANTED A CD . THE SALESMAN TOLD HER TO GO SOMEWHERE ELSE AND PURCHASE ANOTHER RADIO. SHE WANTED TO PURCHASE ANOTHER RADIO FROM CHRYSLER, BUT THE SALESPERSON ADVISED HER IT WOULD BE CHEAPER TO GO ELSEWHERE TO PURCHASE THE RADIO. SHE DID WHAT THE SALESPERSON TOLD HER TO DO. THE SERVICE DEALER AND CHRYSLER HAVE TOLD THE CONTACT THAT THEY WILL NOT LOOK AT IT OR FIX THE RECALL BECAUSE THERE WAS NO CHRYSLER RADIO IN THE CAR. SHE BELIEVED THE PROBLEM WAS WITH THE A/C IN THE CAR NOT THE RADIO. SHE TOOK THE CAR TO DEALER PRIOR TO RECEIVING THE RECALL THEY TOLD HER THEN THERE WAS A RECALL ABOUT THE A/C, BUT THEY COULD NOT FIX IT BECAUSE SHE HAD AN AFTER MARKET RADIO IN THE CAR. ON 8-15-05 SHE TOOK THE CAR TO DEALER AGAIN AND BROUGHT RECALL LETTER. THIS WAS WHEN THEY TOLD HER AGAIN THEY WOULD NOT FIX THE RECALL BECAUSE SHE HAD THE AFTER MARKET RADIO IN THE CAR.*AK
DT: RECEIVED RECALL 04V531000 AT THE BEGINNING OF THE YEAR, AND COULD NOT GET THE RECALL WORK DONE ON 2001 DODGE CARAVAN. TOOK IT TO A DEALER TO HAVE IT REPAIRED, AND THEY SAID THEY COULD NOT DO IT BECAUSE THEY DID NOT HAVE THE PART. THE CONSUMER CALLED CHRYSLER AND THEY HAD NO SERVICE IN SPANISH. *AK THE DOOR ACTUATOR WAS REPLACED. *JB
PASSENGER FRONT WINDOW AFTER COMING DOWN WILL NOT GO UP. MECHANIC SAID IT WAS THE MOTOR THAT NEED TO BE REPLACED AT A COST OF AROUND $200.00 PLUS LABOR. *NM
2001 DODGE GR CARAVAN HAS HAD A PROBLEM WITH THE POWER SLIDING DOORS & POWER LIFTGATE FROM THE VERY FIRST DAY I PURCHASED IT. BOTH POWERED DOORS & POWER LIFT GATE WILL EITHER NOT OPEN OR MAKE THE NOISE OF TRYING TO OPEN WHEN USING EITHER THE KEYLESS REMOTE, INSIDE REMOTES OR MY OPENING & CLOSING MANUALLY. SOMETIMES THE DOORS & LIFTGATE WILL ALSO KICKBACK AS IF SOMETHING IS OBSTRUCTING THE PATHWAY. THIS ALSO OCURRS WHEN USING THE KEYLESS REMOTE OR INSIDE REMOTE BUTTONS. I FIRST LEARNED ABOUT A PRELIMINARY INVESTIGATION REGARDING DOORS & LIFTGATE OPENING WITHOUT WARNING FROM MY LOCAL NEWS STATION BACK IN DECEMBER OF 2004. I HAD PREVIOUSLY BROUGHT MY VAN TO THE DEALERSHIP REGARDING THIS PROBLEM BUT SINCE THEY COULD NEVER DUPLICATE THE PROBLEM THEY INFORMED ME THEY COULD NOT FIX MY VAN. I WAS FINALLY ABLE TO SHOW THE DEALERSHIP THE PROBLEM WHEN I BROUGHT MY CAR IN FOR SERVICE BACK IN JANUARY 2005. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL OR INVESTIGATION BUT WAS ABLE TO DETERMINE THAT THE PROBLEM WAS CAUSED BY DTC INCOMPLETE POWER OPEN LATCH FAILURE, INCOMPLETE LATCH RELEASE PAW SW FAILURE. I HAVE ACTUAL SERVICE NOTATION OF WHAT THE DEALERSHIP DETERMINED TO BE THE PROBLEM & HOW TO FIX IT. THE DEALERSHIP ALLOWED A GOODWILL SERVICE ON ONE DOOR & THE POWER LIFTGATE. THEY WOULD NOT & COULD NOT FIX THE OTHER DOOR BECAUSE THEY ONCE AGAIN COULD NOT DUPLICATE THE PROBLEM ALTHOUGH THEY WERE ABLE TO DETERMINE THE PROBLEM ON THE OTHER DOOR & LIFTGATE BECAUSE THE PROBLEM WAS DUPLI
DT: CONTACT COMPLAINED ABOUT THE RECALL OF EARLIER MODELS OF THE SAME CAR WHERE THE CLOCK SPRING IN THE STEERING COLUMN WAS BAD. THE STEERING WAS NOT AFFECTED .THIS CAUSED THE HORN AND CRUISE CONTROL TO MALFUNCTION. THE AIR BAG LIGHT CAME ON INTERMITTENTLY. CONTACT CALLED DODGE AND TOLD THEM.HE HAD THIS PROBLEM FOR THE PAST WEEK. *AK
FOR YOUR READERS, I HAD A PERSISTENT LOOSE WHEEL OR LOOSE SUSPENSION PHENOMENA IN THE FRONT END. MARINE CHRYSLER VANCOUVER WHO SOLD THE CAR COULD NOT DIAGNOSE OR REPAIR. DEERLAKE CHRYSLER BURNABY DISCOVERED FAULTY BUSHINGS IN FRONT END REPLACED AT 59K JUST UNDER WARRANTY COVERAGE. READERS SHOULD ASK DEALER TO REPALCE BUSHINGS IF THIS PROBLEM PERSISTS ON THEIR CAR.
HEADLIGHTS FLICKERING ON AND OFF. SUSPENDED NIGHT DRIVING IMMEDIATELY. WHILE INVESTIGATING THE PROBLEM ON THE INTERNET, WE DISCOVERED AN ONGOING INVESTIGATION BY NHTSA. DUE TO THE SERIOUSNESS OF THIS SAFETY ISSUE, WE'VE DECIDED TO REGISTER THIS COMPLAINT IN HOPES THAT AN EXPERT ENGINEER, EITHER FROM NHTSA OR CHRYSLER, WILL HAVE AN UNADULTERATED EXAMPLE OF THE PROBLEM TO STUDY. WORTHY OF MENTION: WE HAVE JUST RELOCATED FROM WISCONSIN TO TENNESSEE AND CONSIDER THE POSSIBILITY OF THAT BEING A FACTOR IN THE FAILURE.
PASSENGER WINDOW WILL NOT WORK PROPERLY - SOMETIMES GOES DOWN SLOWLY AND HAS TO BE PULLED BACK UP, SOMETIMES WON'T GO UP AT ALL. NO PARTS AVAILABLE FROM MANUFACTURER - BACK ORDER OF AT LEAST 2 WEEKS FOR A NEW WINDOW MOTOR AND RELAY, DUE TO THE HIGH VOLUME OF FAILURES!!!
ON THE BELOW DATE I WAS DRIVING ON A MOUNTAINOUS CURVY ROAD WHEN THE TRANSMISSION IN MY VEHICLE COMPLETELY FAILED. LUCKILY I WAS ABLE TO MANUEVER THE VAN TO THE SIDE OF THE ROAD. I THEN HAD THE VAN TOWED TO MY MECHANIC WHO INFORMED ME THAT THE TRANSMISSION HAD A COMPLETE FAILURE. THE MECHANIC PUT IN A NEW FACTORY REMANUFACTURED TRANSMISSION ASSEMBLY. ON MAY 19, 2005, LESS THAN 7000 MILES LATER THAT TRANSMISSION FAILED AS WELL. THE DODGE DEALER HONORED THE WARRANTY AND "FIXED" IT. THE DAY AFTER I GOT THE VAN BACK (TODAY) THERE WAS A LOUD "CLUNKING" NOISE AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE THE VAN BACK TO THE DEALER. THE VAN HAS A TOTAL OF 59,000 MILES ON IT. I HAVE RECORDS OF ALL SERVICE DONE TO THE VEHICLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Dodge Caravan → · Every Caravan year → · How the figures are calculated →