Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
OWNED A 2001 DODGE CARAVAN THAT CAUGHT ON FIRE. FIRE CAME FROM UNDERNEATH THE MIDDLE OF THE DASH BOARD IN THE CENTER. THE CAR WAS TOTALED AS WELL AS MY OTHER CAR AND GARAGE DOOR. *JB
WHILE DRIVING ON THE HIGHWAY OUR 2001 DODGE CARAVAN'S TRANSMISSION COMPLETELY FAILED AND WAS NOT DRIVABLE. THE ENGINE WOULD REV BUT THE TRANSMISSION WOULD NOT ENGAGE OR SHIFT. THE VAN WAS TOWED TO THE DEALER. THE VAN'S TRANSMISSION NEEDED TO BE REBUILT OR A REMANUFACTURED TRANSMISSION INSTALLED AT A COST OF $2000-$3000. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE SINCE THE VAN HAD 47,000 MILES. THE WARRANTY EXPIRED AT 36,000. RECOGNIZING THE PROBLEMS WITH THEIR TRANSMISSION, THE MANUFACTURER EXTENDED THE POWERTRAIN WARRANTY THE NEXT MODEL YEAR TO 7 YEAR/70,000 MILES. *LA
WAS IN MEMPHIS WHEN MY CARAVAN BROKE DOWN, SO MY HUSBAND IN WV WENT TO BUCHANNON AUTO MALL TO GET A NEW SAFER CAR FOR TRIPS TO MEMPHIS FOR OUR DAUGHTERS CANCER TREATMENTS. I GOT HOME THE CAR WAS HERE ABOUT 3 DAYS WE USED IT AND IT STARTED JUMPING WHEN IT SHIFTED (AUTOMATIC).TOOK IT TO SHOP THEY SAID IT WAS FINE DROVE CAR TO NEXT TOWN AND IT TOTALLY STOPPED OPENED HOOD AND FOUND THAT THE TRANSMISSION HOSE WASNT ON SO WITH 200 MILES ON CAR IT COULDNT BE USED! WAS TOLD BY AUTO MALL IT WOULD BE FIXED AND IT WAS BUT NOW I AM AFRAID OF THE CAR, TOLD THEM I DIDNT WANT IT AND WAS TOLD I WOULD ONLY GET 11000 TRADE IN! AN INSULT SO I KEPT IT IN 2002 I TOLD THEM THEY FIXED TIEROD WENT OUT AND THEY REPLACED IT(LESS THAN 20000 MILES) IN 2004 MOTOR WENT OUT OF DRIVER WINDOW CARPET IS NOW A MESS FIXED WINDOW BUT HAVE NOT OFFERED TO REPLACE CARPET! NOW AT 36700 MILES BOTH FRONT TIE RODS ARE NEEDING REPLACED GETTING IT FIXED TODAY I FEEL THAT SOMETHING IS TERRIBLY WRONG WITH THIS CAR AND IT ISNT SAFE.*MR
WHILE DRIVING 65 MPH, A CLICKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. WHEN THE DRIVER APPLIED THE BRAKES THE NOISE STOPPED. WHILE ACCELERATING THE NOISE CONTINUED. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER, BOTH REAR CALIPERS NEEDED TO BE REPLACED DUE TO CRACKS. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
SEAT BACK ON THE CAPTAINS CHAIR LOCATED ON REAR DRIVER'S SIDE DID NOT LOCK IN PLACE, RESULTING IN CHILD BEING INJURED. CHILD SUSTAINED A BLACKENED EYE FROM HITTING THE DRIVER'S SEAT. *AK CONSUMER STATED THAT REAR SEAT DIDN'T LATCHED PROPERLY CAUSING THE SEAT TO PIVOT FORWARD. BROUGHT SEAT TO THE DEALER AND FOUND THAT THE MECHANISM THAT LOCKS CHAIR WAS FROZEN. *LA
THE STEERING RACK AND PINION CRACKED WHILE DRIVING 25 MPH. WHEN THIS OCCURRED THE VEHICLE HAD NO POWER STEERING, WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE PART TO REPAIR THE VEHICLE IS ON BACKORDER. *NM *NM
THE CONSUMER FELT A VIBRATION IN THE STEERING WHEEL WHEN TURNING. THE STEERING WHEEL ALSO WANDERS WHILE DRIVING. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM WAS NOT CONSIDER AT SAFETY PROBLEM WITH THE HYDRAULIC STEERING SYSTEM IN HIS VEHICLE. *NM
OVER THE PAST 15 MONTHS, OUR 2001 DODGE GRAND CARAVAN SPORT HAS BLOWN 4 HYDRAULIC HOSES. 3 TIMES ON THE POWER STEERING RETURN LINES AND 1 TRANSMISSION COOLER HOSE.*AK
THE AIR CONDITIONING SYSTEM WORKED FINE UNTIL I DROVE THE VAN HOME AFTER THE PLAZA DODGE OF HOLIDAY REPLACED THE SERP BELT. APPROXIMATELY ONE WEEK AFTER THE VAN WAS SERVICED WHICH ALSO INCLUDED A TRANSMISSION FLUSH, THE TRANSMISSION HAD A TOTAL FAILURE. THE ENGINE RUNS BUT THE VAN WILL NOT MOVE.
PAINT IS BUBBLING AND PEELING OFF. POWER WINDOW ON DRIVERS SIDE WORKS WHENEVER IT WANTS TO. STEERING HAS A BAD WHINE AND MAKES BED NOISES.
FAN BELT BROKE IN HALF, CAUSED ENGINE TO OVERHEAT. MANUFACTURE IS BLAMING IT ON OIL CHANGE. THEIR OWN MECHANIC ADVISED DUE TO FAN BELT. NEITHER DEALER NOR MANUFACTURER WANT RESPONSIBILITY AND ADVISED IT IS NO LONGER UNDER WARRANTY. STILL FIGHTING WITH MANUFACTURER TO REPLACE ENGINE, HAVE NOT HAD MY VAN FOR 5 MONTHS, STILL AT THE DEALERSHIP.
THE AIR CONDITIONER WENT OUT ALL OF THE SUDDEN WHILE DRIVING DOWN THE HIGHWAY. WE WERE TOLD THE COMPRESSOR WAS OUT AND SOMETHING ABOUT THE AIR CONDITIONER CLUTCH. THE COST WAS 1100.00 THE BRAKES HAVE GONE OUT TWICE IN AN MATTER OF 6 MONTHS.
THE PASSENER SIDE TAIL LIGHT JUST FELL OFF WHILE I WAS DRIVING AND THE CAR IS NO LONGER UNDER WARRANTEE. I FOUND OUT LATER THAT THEY ARE GLUED ON! THERE IS NO REASON FOR IT. NO ACCIDENT/ NO UNUSUAL DRIVING CONDITIONS. AFTER THE LIGHT COVER FELL OFF THE LIGHT FIXTURE WAS HANG OUT BY THE CONNECTING WIRE. THE PLASTIC BOLTS THAT HELD THE LIGHT FIXTURE GAVE WAY AS WELL.
POWER STEERING PUMP AND RACK & PINION FAILED AT 67K MILES AFTER 2.5 YEARS IN SERVICE. I AM TOLD THAT A TIMELY REPLACEMENT RACK IS UNAVAILABLE DUE TO A SUBSTANTIAL BACKORDER.
COMPLAINT REGARDING 2001 DODGE CARAVAN RACK AND PINION RECALL. #10016812.*MR CONSUMER LEARNED OF THE RECALL AND INQUIRED WHETHER HIS VEHICLE WAS PART OF A FACTORY DEFECT. HE PAID FOR THE REPLACEMENT OF THE RACK AND PINION AT A COST OF $1000. DOLLARS. *PH
2001 DODGE GRAND CARAVAN UNABLE TO TURN STEERING WHEEL ESPECIALLY WHEN COLD. UNABLE TO TURN SAFETLY. MORE DIFFICULTY TO TURN STEERING WHEEL RIGHT. POWER STEERING PACK MALFUNCTIONED. DODGE DEALERS IN N.GA. KNOXVILLE TN. AND CHATTANOOGA TN. STATE THAT PART IS ON NATIONAL BACK ORDER. 1-2 WEEKS BEFORE ABLE TO OBTAIN PART SINCE APPEARS TO BE A FREQUENT DEFECT.
CONSUMER HAD THE SWAY BAR LINKS REPLACED FOR THE THIRD TIME IN THE PAST 18 MONTHS. MANUFACTURER INSISTED THAT THERE WAS NOTHING THEY COULD DO. *AK *MR
CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND WAS TOLD BY THE MECHANIC THAT THE INNER SWAY BAR BUSHINGS WERE WORN OUT, AND THE LEFT INNER TIE ROD WAS LOOSE. ALSO, RACK AND PINION STEERING NEEDED TO BE REPLACED. *AK
I RECENTLY HAD TO TAKE MY 2001 CARAVAN IN FOR SERVICING AT CHARAPP DODGE NORTH (NATRONA HEIGHTS, PA 15065)AND I HAD A $100.00 DEDUCTIBLE. THE MECHANIC SERVICING MY VEHICLE TOLD ME THAT I HAD A BAD SWAY BAR LINK AND BUSHINGS, WHICH REQUIRED HIM TO REPLACE THE BUSHING - SWAY ELIMINATOR AND THE LINK-SWAY ELIMINATOR. I FEEL THIS COULD NOT BE CORRECT AS MY VEHICLE IS A 2001 AND THESE PARTS SHOULD NOT HAVE WORN OUT AS SOON AS THEY DID. I HAVE TWO FRIENDS WITH THE SAME YEAR VEHICLES BUT ONE IS A DODGE AND THE OTHER IS A CHRYSLER AND THEY ARE EXPERIENCING THE SAME PROBLEM I DID AND WE ALL BOUGHT OUR VEHICLE WITHIN A MONTH AND A HALF OF EACH OTHER. I FEEL I SHOULD NOT HAVE HAD TO PAY FOR THIS REPAIR BECAUSE I BELIEVE THE PARTS TO BE DEFECTIVE COMING FROM THE ASSEMBLY LINE FROM WHERE THESE VEHICLES WERE BUILT. *JB
THE RACK AND PINION WAS REPLACED AT 47,445 MILES. *NLM
WHEN VEHICLE HIT A BUMP IN THE ROAD IT MADE NOISE. TOOK VEHICLE TO DEALER,AND DEALER REPLACED THE STABILIZER BAR.*AK
THE REAR PASSENGER SEAT BELT BECAME STUCK IN THE POWER SLIDING DOOR CAUSING THE DOOR TO JAM. THE DOOR COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE. THE VEHICLE IS CURRENTLY WITH THE DEALER BEING REPAIRED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM *MR
VEHICLE EXPERIENCING PROBLEMS WITH TIRE EQUIPMENT AND ROUGH IDLE AT START UP. *MR (THERE WERE SEVERAL INCIDENTS OF ROUGH IDLE/ERRATIC ENGINE PERFORMANCE AND DEFECTIVE TIRES) *SCC *JB
THE POWER WINDOWS ON THE FRONT DRIVER AND PASSENGER DOORS INTERMITTENTLY WILL NOT GO UP AFTER BEING POWERED DOWN. YOU HAVE TO WIGGLE THE WINDOW GLASS IN ORDER TO GET THE WINDOW TO GO BACK UP. THIS IS "DANGEROUS" IF YOU GET CAUGHT IN A SUDDEN THUNDERSTORM ON THE HIGHWAY WITH YOUR WINDOWS DOWN. IT TOOK ME A WHILE TO FIGURE OUT THAT YOU HAVE TO WIGGLE THE GLASS IN ORDER FOR THE WINDOW TO GO UP. IT'S LIKE THE WINDOW GETS OFF TRACK. *LA
IN THE 3RD ROW OF SEATS IN MY 2001 DODGE MINIVAN, A PASSENGER LEFT THE SEATBACK IN A SEMI-RECLINED POSITION. I LEANED IN TO RELEASE THE SEATBACK TO FULL UPRIGHT. WHEN I ENGAGED THE RELEASE, THE SEATBACK SNAPPED FORWARD WITH GREAT SPEED AND FORCE ALL THE WAY DOWN UNTIL IT RESTED ON THE SEAT. IN ITS PATH DOWNWARD, IT FAILED TO STOP IN THE UPRIGHT POSITION. THE TOP OF THE SEAT STRUCK FULL IN MY FACE, BREAKING MY GLASSES, CAUSING A BRUISE AND ABRASION TO MY NOSE. IN SUBSEQUENT TESTS, THE SEATBACK ALWAYS FAILED TO STOP IN THE UPRIGHT POSITION. *LA
WHEN DRIVING AIR BAG LIGHT ILLUMINATED AND STAYED ON THE REMAINDER OF THE TIME THE VEHICLE WAS BEING OPERATED. *AK
THERE IS A MALFUNCTION WITHIN THE COMPUTER CHIP THAT HAS CAUSED THE VEHICLE TO STALL WHEN THE VEHICLE IS DRIVEN AT ANY SPEEDS OF 45 MPH OR GREATER. *AK
CONSUMER STATES THAT CONTROL MODULE IN THE TRANSMISSION HAS FAILED. DEALER NOTIFIED.*AK
CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK
AIR BAG LIGHT INTERMITTENTLY COMES ON WHILE DRIVING, DEALER DIAGNOSED PROBLEM AS FAULTY "CLOCKSPRING" IN THE STEERING WHEEL. THIS SAME PROBLEM EXISTED AND WAS UNDER RECALL IN PREVIOUS YEAR CARAVANS. CALLED CHRYSLER ABOUT ISSUE AND WAS TOLD IT WAS NOT THEIR ISSUE SINCE THE VEHICLE HAS 50K MILES AND THE VEHICLE WARRANTY EXPIRED AT 36K. THIS IS A SAFETY ISSUE SINCE THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A ACCIDENT. I PAID THE DEALER TO REPLACE THE CLOCKSPRING AT A COST OF $225.00. SINCE THIS VEHICLE WAS RECALLED FOR THE SAME ISSUE LESS THAN 3 YEARS EARLIER I DO NOT BELIEVE THIS SAFETY ISSUE WAS ADAQUATELY RESOLVED.*AK
WHILE VEHICLE WAS PARKED, IT WAS STILL IDLING. ALSO, REAR WINDOW EXPLODED. CAUSE UNKNOWN.*AK
THE TWO SLIDING DOORS AND THE REAR BACK DOOR WOULD NOT OPEN WITH REMOTE. THE PROBLEM IS STILL OCCURRING, NOT FIXED. *TT *CB
BRAKE PULSATION: AT 9K MILES FRONT ROTORS WERE REPLACED BY DEALER, AT 18K MILES PULSATION RETURNED. WHILE BRAKES ARE PULSATING BRAKING PERFORMANCE IS DEGRADED. I TOOK THE VEHICLE TO THE DEALER AT 18,470 MILES AND THEY SAID IT IS "SAFE TO DRIVE". THEY GAVE ME THE VEHICLE TO DRIVE WITHOUT REPAIRING IT.*AK
STRUTS CAME UNDONE AND FELL OFF WHILE DRIVING. VEHICLE HAS HAD CONTINUOUS PROBLEMS WITH THE STRUTS AND STRUT MOUNTS. DEALER HAS SERVICED 8 TIMES. STRUTS HAVE TO BE CONSTANTLY TIGHTENED EVERY 6000-9000 MILES.*AK
ENGINE LIGHT KEPT ILLUMINATING. TOOK VEHICLE TO DEALER. DEALER HAS REPLACED SEVERAL DIFFERENT PARTS EACH TIME , AND THE ENGINE LIGHT ILLUMINATED COUPLE OF DAYS LATER. *AK
VEHICLE HEADLIGHTS HAVE A PULSATING PROBLEM CAUSING NIGHT DRIVING TO BE VERY DIFFICULT. *MR THE CONSUMER STATED THE PULSATING OF THE HEADLIGHTS CAUSES THE DRIVER TO THINK THERE IS A REFLECTION OF SOMETHING ON THE HIGHWAY. THE CONSUMER WAS TOLD IT IS A CHARACTERISTIC OF THE VAN. THE PCM WAS REPLACED.*JB
ALL GAUGES AND LIGHTS ARE NO ON AND WILL NOT TURN OFF. THE SPEED ODOMETER DOEWS NOT WORK. THE RPM STAYS AT 2000 EVEN WHEN THE VEHICLE IS TURNED OFF. *AK
WHEN THE CONSUMER ATTEMPTED TO MAKE A TURN INTO A PARKING LOT, THE VEHICLE FAILED TO STEER. *JB
WHEN THE CONSUMER ATTEMPTED TO MAKE A TURN INTO A PARKING LOT, THE VEHICLE FAILED TO STEER. PH
I RECENTLY SENT THIS LETTER TO CHRYSLER IN AN E-MAIL. I AM CONTACTING THIS AGENCY TO SEE IF I CAN GET SOME JUSTICE. MY VEHICLE WAS UNSAFE. HOWEVER, I STILL DO NOT FEEL THAT IT IS PERFORMING CORRECTLY. I WOULD LIKE ASSISTANCE AND DIRECTION. THANKS. RECENTLY MY 2001 NEEDED THE RACK AND PINION, LOWER AND UPPER CONTROL ARM AND COMPLETE FRONT SUSPENSION REPAIR AT ANTWERPEN DODGE IN RANDALLSTOWN, MD. THEY REALLY GAVE ME A PROBLEM WITH THE TIME TO COMPLETE THE JOB AND THEY KEPT SAYING THAT THE RACK AND PIN WAS A "STAR PART". I THEN TOOK IT BACK TO THE DEALER, AND THEY COULD NOT BE DEFINITIVE. HOWEVER, THERE WAS NO CHARGE, THEREFORE NO WORK ORDER. ALL I WANT IS A SMOOTH RIDING VEHICLE THAT'S NOT SHAKING RATTLING AND ROLLING DOWN THE STREET. I DRIVE 50 MILES ONE WAY TO WORK AND MOST OF THE DRIVE IS HIGHWAY DRIVING. YOU CAN FEEL EVERY LITTLE BUMP.I FOUND THIS ARTICLE IN USA TODAY. IT READS: "APRIL 25, 2001 '' THE CHRYSLER ARM OF DAIMLERCHRYSLER ANNOUNCED WEDNESDAY A VOLUNTARY RECALL OF SOME NEW MINIVANS, CITING A POSSIBLE FRONT SUSPENSION PROBLEM. NEARLY 11,000 CUSTOMERS ARE AFFECTED BY THE RECALL OF THE 2001 CHRYSLER TOWN & COUNTRY, CHRYSLER VOYAGER, DODGE CARAVAN AND DODGE GRAND CARAVAN MINIVANS BUILT BETWEEN MARCH 22 AND APRIL 21 OF 2001. OWNERS OF RECALLED VEHICLES ARE URGED NOT TO DRIVE THEM. THE AUTOMAKER SAID A BOLT ON THE LOWER CONTROL ARM OF THE FRONT SUSPENSION CAN BREAK, RESULTING IN A LOSS OF VEHICLE CONTROL." NO ONE MENTIONED THAT THIS WAS A RECALL ITEM. SO I AM STILL TRYI
INVESTIGATIVE REPORT BY NEWS CHANNEL, WTVT FOX 13 INVESTIGATES, APRIL 25,2003. UNSAFE SEAT BELTS IN DAIMLER/CHRYSLER VEHICLES. PARTICULARLY THE GEN3 AND GEN4'S. *JB
VEHICLE SLAMS INTO SECOND GEAR WHILE DRIVING AT ANY SPEED CAUSING CAR TO NOSE DIVE AND ALMOST CAUSING IT TO BE REAR ENDED. INCIDENT OCCURRED 10/15/02, 10/26/02, 11/23/02 AND 04/29/03. VEHICLE IS CURRENTLY AT DEALER AFTER HAVING BEEN "FIXED" THREE TIMES BEFORE THIS. *NLM
WHILE DRIVING THE HEADLIGHTS FLICKERED. BOTH HEADLIGHTS WENT OFF COMPLETELY WHILE THE DEALER TECHNICIAN WAS TEST DRIVING. THE DEALER CANNOT REMEDY THE PROBLEM.
I PURCHASED A BUMPER FOR 2001 DODGE GRAND CARAVAN SPORT MODEL FROM OHARE AUTO RECYCLING & REPAIR (280 OLD HIGGINS RD. UNIT 11 DES PLAINES,IL 60018- PHONE 847 299 1444). THE EMPLOYEE JOE GAVE A WRONG YEAR BUMPER, AND MADE US WAIT FOR OVER 3 WEEKS. I AM IN A RENT A CAR BUSINESS AND EXPLAINED TO JOE THAT I CANNOT LET MY VAN SIT ON THE LOT FOR A LONG TIME. JOE PROMISES TO DELIVER THE BUMPER EVERY DAY SINCE LAST 3 WEEKS AND DOES NOT EVEN REFUND THE $250.00. JUST TODAY WHEN I SENT MY GUY WITH A RECEIPT TO GET THE REFUND THE OWNER OF THE STORE THREATENED TO THROW OUT MY EMPLOYEE OUT OF HIS STORE AND THREATENED ME OVER THE PHONE THAT IF I SEND MY EMPLOYEE EVERY AGAIN HE WILL KICK MY EMPLOYEES ASS AND THROW HIM OUT OF THE STORE. I BELIEVE JOE THE EMPLOYEE IS ON MEDICAL LEAVE AND THE OWNER IS SAYING THAT HE WILL NOT REFUND ANY MONEY TO ANYBODY AND THAT I SHOULD FORGET ABOUT MY MONEY. WE HAVE ALREADY RETURNED THE WRONG BUMPER BACK. PLEASE HELP IN DISCIPLINING THE OWNER AND HIS EMPLOYEE AND HELP ME IN GETTING MY $250.00 BACK. *JB
THE LEFT REAR TIRE ON MY DODGE CARAVAN BLEW OUT AND RIPPED WHILE DRIVING ON THE INTERSTATE. THIS WAS A SCARY SITUATION BECAUSE HAD THERE BEEN A LOT OF TRAFFIC THERE WOULD HAVE BEEN A SERIOUS PERHAPS FATAL ACCIDENT. THIS IS THE SECOND TIRE TO HAVE BEEN DAMAGE WITHIN TWO WEEKS. I BELIEVE THE TIRES ARE DEFECTIVE. I WOULD LIKE AN INVESTIGATION DONE. I ALSO DON'T FEEL SAFE DRIVING THIS CAR FOR FEAR OF AN ACCIDENT INVOLVING BAD DEFECTIVE TIRES. I ALSO WOULD LIKE TO HAVE MY TIRES REPLACED AT NO COST TO ME BECAUSE THE DAMAGE WAS NOT MAY FAULT. PLEASE HELP ME RESOLVE THIS PROBLEM. *JB
THE STEERING WHEEL LOCKED UP. *JB
THE INSTRUMENT PANEL LIGHTS ON THE VEHICLE HAS DECREASED IN BRIGHTNESS. THE PROBLEM IS NOTICEABLE AT NIGHT. THERE IS A RESISTANCE WHEN TURNING THE WHEEL AND WHEN BACKING. THE RUBBER GASKETS CONTINUE TO FALL FROM THE SLIDING PASSENGER DOOR ON THE DRIVERS SIDE. THE VEHICLE HAS TAKEN A LONG TIME TO WARM UP IN COLD WEATHER. THE ALTERNATOR WAS REPLACED. SCC
THE VEHICLE EMMITED A HORRIBLE SMELL. THE VEHICLE WAS TESTED AND WAS FOUND TO HAVE 26 TYPES OF MOLD GROWING IN THE VEHICLE. THE DEALER STRIP CLEANED THE VEHILCE BUT THE PROMLEM PERSISTED. MANY OCCUPANTS OF THE VEHICLE HAVE BECOME ILL. PH *NLM
WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *JB
THERE WAS A SMELL IN THE VEHICLE. THE DEALER STATED THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS NOT A DEMO. A CERTIFIED MECHANIC FOUND OVER 26 DIFFERENT TYPES OF MOLD IN THE VEHICLE AND OFFERED A STRIP CLEANING OF THE ENTIRE INTERIOR. HOWEVER THE SMELL HAD COME BACK, ESPECIALLY WHEN THE HEATER WAS BLOWING. SCC *JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Dodge Caravan → · Every Caravan year → · How the figures are calculated →