Page 8 of 12 · complaints 351–400 of 555

1999 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension
Filed Jan 31, 2003IL

WHILE DRIVING AT 30MPH VEHICLE SHIMMIED. CV JOINTS WENT OUT, AND WHEN VEHICLE REACHEED 60MPH, VIBRATION STOP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission
Filed Jan 28, 2003MA

1999 DODGE CARAVAN HAS TWO BASEBALL SIZE HOLES IN CASING OF TRANSMISSION AFTER BRINGING DOWN TO ? SOUND OF TRANSMISSION AND WAS TOLD IT WAS FINE BY DEALERS , I FEEL AS THOUGH THIS IS A DEFECT IN TRANSMISSION. I WOULD LIKE A TRANSMISSON REPLACED DUE TO ONLY HAVING FOR 11/2 YRS AND OWE 10.000.00 STILL ON LOAN.

Engine and Engine Cooling › Engine
Filed Jan 24, 200362,000 milesMI

MY DODGE CARAVAN 99, STALLS. I CAN BE TURNING A CORNER, PUTTING ON THE BRAKE, SLOWING DOWN AND THE CAR STALLS. THIS HAS PUT ME IN VERY DANGEROUS SITUATIONS. MY VAN HAS BEEN AT THE DEALERSHIP TWICE NOW. I HAD TO ASK FOR A MONITOR TO BE PUT ON THE ENGINE TO DETECT WHAT WAS HAPPENING. THIS WAS NOT OFFERED TO ME, BUT SOMEONE I WORK WITH HAD A DODGE VAN WITH THE VERY SAME PROBLEM AND THEY HAD A MONITOR PUT ON THEIRS. CURRENTLY THE VAN IS STALLING, I AM PUSHING THE BUTTON ON THE MONITOR HOPING THE PROBLEM WILL BE DETECTED. THIS IS THE THIRD TIME THE VAN HAS BEEN IN FOR THIS PROBLEM THAT THEY CAN NOT FIGURE OUT. AS SOMEONE I WORK WITH HAD A DODGE VAN, AN OLDER ONE, BUT SAME VAN, WITH THE SAME SYMPTOMS IT MAKES ME CONCERNED THAT MY VAN HAS SOME KIND OF DEFECT. AS THIS IS MY ONLY CAR, AND I CAN NOT AFFORD A NEW ONE AT THIS TIME I AM FORCED TO DRIVE IT NEVER EVER KNOWING WHEN IT WILL STALL AND I WILL LOOSE CONTROL AS I LOOSE MY POWER BRAKES AND STEERING. INCREDIBLY DANGEROUS.

Electrical System › Horn
Filed Jan 22, 200365,000 milesCA

CONSUMER STATES THE VEHICLES HORN WILL NOT BLOW AND THE AIRBAG LIGHT STAYS ON. THE CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Power Train › Automatic Transmission
Filed Jan 13, 2003FL

CONSUMER STATED WHILE DRIVING AND WITHOUT WARNING THE REAR TRANSMISSION SEAL CRACKED CAUSING FLUID TO LEAK.*JB

Fuel System, Gasoline › Fuel Injection System
Filed Jan 12, 200320,000 milesAZ

SINCE NOVEMBER OF 2001, FOLLOWING DEALER OIL CHANGE, I BEGAN TO EXPERIENCE EPISODES OF STRONG RAW FUEL FUMES, ESPECIALLY AFTER PUTTING ANY AMOUNT OF FUEL IN VAN. MANY WITNESSES DOCUMENT FUMES. I AM AFRAID OF FIRE RISK AND OF THE HEALTH RISKS OF FUMES. I HAVE A SMALL CHILD AND I HAVE ASTHMA, SO THIS IS A HARMFUL SITUATION. ANYTHING LEFT IN CAR SMELLS LIKE A GAS STATION. I HAVE REPORTED THIS TO THE DEALER FIVE TIMES. THEY SAY THEY CANNOT FIND ANYTHING WRONG. STARTED AT 20K MILES. NOW 30K. ALSO HAD CYLINDER #3 FUEL INJECTOR FAIL AT 27K. (AUTOMATIC TRANSMISSION SENSOR WENT AT 20K AND MOLD FOUND IN VAPOR CANISTER.) CHRYSLER WON'T HELP. ALSO REFERENCE ODI COMPLAINTS #748730, 757182, 886982, 9004682 FOR SIMILAR PROBLEMS REPORTED. PLEASE, I NEED HELP RIGHT AWAY.

Power Train › Automatic TransmissionCrash1 injured
Filed Jan 9, 200334,581 milesPA

I NOTIFIED THE FIRST INCIDENT TO THE DEALER ABOUT ITS SPEED SENSOR, OVER THE PHONE, WHICH BLEW AWAY JUST AFTER THE TWO WEEKS OF BUYING THIS CAR FROM HIS SHOWROOM. LAST MONTH, THE BREAK WENT BAD AND WERE NOT COVERED UNDER THE WARRANTY, I HAD TO END UP REPLACING THE ROTOR AND COMPLETE BRAKE SET, PAYING AROUND $300 FROM MY POCKET, FROM A MIDAS IN PENNSYLVANIA. THE THIRD INCIDENT WAS MOST DANGEROUS, AND DON'T KNOW HOW I SAVED THE LIFE OF MY TWO LITTLE KIDS INCLUDING THE ONE WITH 11MONTHS INFANT BABY, THE AUTOMATIC TRANSMISSION BLEW AWAY WHILE DRIVING NORMALLY AND LOST CONTROL ON THE DOWNHILL, IN THE CITY OF NORRISTOWN, SINCE ITS BREAK AND THE ENTIRE SYSTEM WENT OFF DUE TO THE FAILURE OF AUTOMATIC TRANSMISSION AND I EVENTUALLY TOOK A GREAT RISK OF PULLING THE CAR ALL BE MYSELF ON THE SIDEWALK AND SOMEHOW PROTECTED EACH OF MY FAMILY MEMBERS. THIS CAR IS PROVEN TO BE VERY UNSAFE AND DOES NOT WORTH THE LIFE OF MY KIDS AND MY FAMILY. I SINCERELY REQUEST TO HELP ME HAVE MY MONEY BACK AT THE EARLIEST. THE DEALER IS VERY RUDE AND ROUGH OVER THE PHONE AND DOES NOT LET ME SPEAK AT ALL. IT TOOK ME SEVERAL YEARS TO SAVE THIS MONEY TO BUY THIS CAR BUT THE DEALER HAS REALLY DECEIVED ME BY GIVING A FAULTY CAR. IT SEEMS TO ME THAT THIS CAR DID NOT UNDERGO FOR ANY KIND OF SAFETY INSPECTION AS LONG AS IT WAS SITTING IN HIS SHOWROOM AND I AM VERY AFRAID OF DRIVING NOW. *TR

Power Train › Automatic Transmission
Filed Jan 7, 200333,000 milesIL

VEHICLES TRANSMISSION LINE KEEPS DISCONNECTING FOR THE BOTTOM OF THE VEHICLE. THIS RESULTS IN A FUEL LEAK, WHICH CAN CAUSE AN ACCIDENT, DUE TO THE FACT IF A VEHICLE IS BEHIND WHEN THE FUEL LEAKS THEY CAN SLIDE INTO THE BACK OF THE CONSUMER. THE DEALERSHIP REPLACE PARTS BUT THE PROBLEM RECURS. THIS IS A COMMON PROBLEM WITH THIS MAKE/MODEL VEHICLE. PLEASE PROVIDE MORE DETAILS. TS

Power Train › Automatic Transmission
Filed Jan 7, 200333,000 milesNJ

VEHICLES TRANSMISSION LINE KEEPS DISCONNECTING FOR THE BOTTOM OF THE VEHICLE. THIS RESULTS IN A FUEL LEAK, WHICH CAN CAUSE AN ACCIDENT, DUE TO THE FACT IF A VEHICLE IS BEHIND WHEN THE FUEL LEAKS THEY CAN SLIDE INTO THE BACK OF CONSUMER. THE DEALERSHIP REPLACE PARTS BUT THE PROBLEM RECURS. THIS IS A COMMON PROBLEM WITH THIS MAKE/MODEL VEHICLE. PLEASE PROVIDE MORE DETAILS. TS

Electrical System › Horn
Filed Jan 6, 2003VA

WHILE DRIVING AT HIGHWAY SPEEDS, THE HORN HAD COMPLETELY GONE OUT. PH SCC

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 6, 2003CA

CONSUMER STATED THAT THE LOWER CONTROL ARM POP, CAUSING THE AXILE TO BRAKE. PH

Vehicle Speed Control › Cruise Control
Filed Jan 6, 2003LA

CONSUMER STATES THAT THE CLOCK SPRING IS GONE BAD CAUSING THE HORN AND CRUISE CONTROL NOT TO WORK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Air Bags
Filed Dec 23, 2002OH

THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN AND CRUISE CONTROL NOT TO WORK. TS THE DEALER REPLACED THE CLOCKSPRING.*JB

Trailer Hitches › Fifth Wheel Assembly
Filed Dec 20, 200249,888 milesNY

VEHICLE WAS IN A T-BONE ACCIDENT AND THE REAR WHEEL FELL OFF UPON IMPACT. ON INSPECTION OF THE VEHICLE, THE DEALERSHIP NOTICED THAT THE REAR CASTING THAT HOLDS THE WHEEL ASSEMBLY HAD CRACKED OVER TIME, WHICH CAUSE THE REAR WHEEL TO COME OFF. PLEASE PROVIDE MORE DETAILS. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 18, 2002DE

CONSUMER NOTICE WHILE TRAVELING INTERMITTENT STRONG GAS SMELL IN SIDE VEHICLE OR WHILE FUEL TANK IS FULL. PLEASE PROVIDE FURTHER INFORMATION. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 18, 200245,000 milesDE

1999 DODGE CARAVAN: STRONG FUEL ODERS ENTER CARGO/PASSENGER AREA OF VEHICLE - ODERS ALSO NOTICIBLE OUTSIDE OF VAN. FUMES ARE POTENTIAL FOR SPONTANIOUS COMBUSTION. ALSO, EXPOSURE TO GAS FUMES (DURING EXTENDED TRIPS AND OVER CUMULATIVE TIME) CAN BE HARMFUL TO MAJOR ORGAN COMPONENTS WITHIN THE HUMAN BODY - ESPECIALLY TO DEVELOPING INFANTS. A FORMER COMPLAINT WAS SUBMITTED USING ODI ID: 748730 SURROUNDING DATE: 09/06/2001. "COMPONENT: FUEL: FUEL TANK ASSEMBLY: TANK SUMMARY: SMELL GASOLINE COMING FROM THE FUEL TANK, A SMALL AMOUNT OF GAS WAS LEAKING DOWN THE SIDE OF THE FUEL TANK, DUE TO THE ROLLOVER VALVE WAS LEAKING ON THE FUEL TANK, REPLACE FUEL TANK." THE CONCLUSION LEADS THE READER TO BELIEVE THERE'S POTENTIAL FOR IGNITION IF VEHICLE SHOULD BE IN PROXIMITY OF AN UNEXTINGUISHED CIGGARETTE, EX: AT A STOP LIGHT ONCE A DRIVER/PASSENGER IN PROXIMITY PLUCKS A BUTT NEAR VEHICLE. THE FINDINGS ALSO LEAD THE READER TO BELIEVE THE ROLL OVER VALVE WILL FAIL WHEN CAPSIZED CONTRIBUTING TO CATISTROPHIC IGNITION/EXPLOSION.

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 11, 2002WI

WHILE TRAVELING ON THE HIGHWAY AND CLIMBING UP A HILL THE VEHICLE LOOSES POWER. THE CAMPAIGN NUMBER IS 00B26800. BUT HIS VEHICLE VIN DOES NOT MATCH. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. MR

Power Train › Automatic Transmission
Filed Nov 28, 2002FL

THIS IS THE THIRD DODGE I'VE OWNED THAT THE TRANSMISSON HAS FAILED. I KNOW THIS HAS BEEN PROBLEM BUT I THOUGHT IT HAD BEEN CORRECTED BUT I GUESS IT HASN'T. I'M HAVING IT REPAIRED BY AN INDEPENDENT GARAGE AND WOULD LIKE FOR DODGE TO PAY FOR IT. DT

SeatsCrash
Filed Nov 24, 2002IL

AFTER MY ACCIDENT THE BACK SEAT HAD POPPED OFF THE TRACK AND WAS NO LONGER ATTACHED TO THE CAR. I WAS ALMOST STOPPED AND THE MAN WHO HIT ME WAS DOING MAYBE 30 MPH. I BROUGHT IT UP TO THE DODGE DEALERSHIP IN MY AREA AND THEY SAID THAT IT SHOULDN'T HAVE DONE IT AND THEY DON'T KNOW WHY IT DID BUT THE SEAT IS BACK IN PLACE SO DONT WORRY ABOUT IT. I CALLED DODGE THE COMPANY AND THEY TOLD ME SINCE THERE WAS NO MAJOR PROPERTY DAMAGE OR NO INJURIES OR FATALITIES THEY WEREN'T GOING TO CHECK OUT WHY THE SEAT POPPED OUT. DT

Electrical System › Horn
Filed Nov 12, 2002NM

A COUPLE DAYS BEFORE THE HORN COMPLETELY QUIT WORKING. THE AIR BAG LIGHT WOULD COME ON THEN I HONKED THE HORN AND IT HONKED DIFFERENT THAN NORMAL, NOT A FULL HONK. THE NEXT DAY THE AIR BAG LIGHT STAYED ON AND WHEN I WENT TO HONK THE HORN IT DIDN'T WORK ANYMORE,THE AIR BAG LIGHT STAYS ON ALL THE TIME NOW. DT

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 7, 200224,800 milesMI

WHEN APPLYING THE BRAKE, THE ROTORS HAVE HOLES IN THEM CAUSING VEHICLE TO HAVE EXTEND STOPPING DISTANCE. DEALER NOTIFIED. TS CONSUMER HAS HAD PROBLEMS WITH THE VEHICLE SINCE PURCHASE. AFTER HAVING THE ROTORS REPAIRED, THE VEHICLE STOPS AT A MUCH SHORTER DISTANCE. *JG

Steering › Column
Filed Nov 7, 2002TN

WHEN DRIVING A "WIND" BLOWING SOUND IS HEARD IN INTERIOR COMPARTMENT. THE DEALER ADVISED THAT THE NOISE WAS AS A RESULT OF A DEFECTIVE WIRE IN THE STEERING COLUMN WHICH COULD CAUSE VEHICLE TO CATCH FIRE, CHRYSLER RECALLED 96-98 MODELS DUE TO AFOREMENTIONED PROBLEM, THE CONSUMER'S VEHICLE WAS MFG ON 12-98 AND SOLD AS A 1999 MODEL. *TS *NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 1, 2002NC

THE VAN HAS DEVELOPED AN OIL LEAK BETWEEN THE ENGINE HEAD AND BLOCK WHICH A MECHANIC FEELS THIS IS AN UNUSUAL PLACE. FUMES ARE ENTERING INTO THE COMPARTMENT OF THE VAN. PLEASE DESCRIBE DETAILS. MR

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 16, 2002CA

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE VEHICLE SHUT DOWN AND WOULD NOT RESTART. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

Engine and Engine Cooling › Engine
Filed Oct 8, 2002OH

WHILE TRAVELING 10 MPH, THE TIMING BELT BROKE WHICH RESULTED IN TOTAL SHUT DOWN OF ALL MOTORIZED FUNCTION(S) ASSOCIATED WITH THE ENGINE RUNNING. PLEASE DESCRIBE DETAILS. *MR

Engine and Engine Cooling › Engine
Filed Oct 8, 2002OH

OWNER HEARD NOISE WHILE TRAVELING AT 55 MPH. WHEN DRIVER MADE ATTEMPT TO TURN THE STEERING FAILED TO RESPOND DUE TO THE SERPENTINE BELT COMING OFF. PLEASE DESCRIBE DETAILS. *MR

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Oct 3, 2002MI

CONSUMER STATES WHILE DRIVING AND NO WARNING THE MASTER BRAKE CYLINDER BEGAN LEAKING FLUID CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. NLMJLG

Electrical System › Alternator/Generator/Regulator
Filed Sep 17, 2002AK

WHILE DRIVING ALTERNATOR BRACKET CRACKED, CAUSING LOSS OF STEERING AND BRAKE POWER. THIS WAS AS A RESULT OF A DESIGN FLAW. BRACKET IS VERY BRITTLE, A BOLT ALSO HAD FALLEN OUT, AS REPORTED BY DEALER.*AK *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 10, 2002NJ

CONSUMER'S 3 YEAR OLD CHILD WAS ABLE TO PUT CAR IN GEAR WITHOUT PUTTING ON THE BRAKE.*AK

Power Train › Driveline › Differential Unit
Filed Aug 26, 2002NY

CONSUMER'S WIFE WAS DRIVING WHEN THERE WAS A BIG NOISE. LATER FOUND OUT THAT THERE WAS A HOLE IN TRANSMISSION. THERE WAS NO KIND OF WARNING. NO INJURIES.*AK CONSUMER WAS INFORMED THAT THE DIFFERENTIAL PIN BROKE. **SLC

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 19, 2002NY

WHEN PASSING THROUGH A CHANNEL OF WATER GOING IN A DIRECTION SERPENTINE BELT CAME OFF. OWNER HAD TO FORCE WHEEL TO KEEP FROM COLLIDING WITH A FENCE. ALSO, BRAKES BECAME INOPERATIVE ONCE WATER HAD SETTLED IN. PLEASE DESCRIBE DETAILS. *AK

Steering › Steering Wheel/Handle Bar
Filed Aug 3, 2002IL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Steering › Hydraulic Power Assist System
Filed Jul 31, 2002IL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Tires
Filed Jul 30, 2002NY

WHILE IN MOTION, THE RIGHT REAR TIRE BLEW CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE ENDING UP IN A DITCH AFTER STRIKING A MILE POST. *JG

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 18, 2002OH

CONSUMER CAN TAKE THE VEHICLE OUT OF PARK WITHOUT FEET ON BRAKE, AND COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Jul 11, 2002IN

BOTH PARKING BRAKE CABLES DISCONNECTED, LEAVING VEHICLE WITHOUT ANY PARKING BRAKES.*AK

Power Train › Automatic Transmission
Filed Jul 5, 2002SC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Jul 2, 2002CD

IN ORDER TO CHANGE GEARS HAS TO STEP ON BRAKES TWICE.*AK

Electrical System
Filed Jul 1, 2002TX

SEAL AROUND WINDSHIELD IS LEAKING, CAUSING ELECTRICAL SHORTS IN VEHICLE. DEALER CANNOT REMEDY THE PROBLEM.*AK THE WATER DROPS ONTO THE COMPUTER CONTROL AND CAUSES ALL INSTRUMENTS TO WORK IRRADICALLY ON THE DASH BOARD. CONSUMER FEELS THE MAIN CONTROLS SHOULD BE SHIELDED FROM WINDSHIELD LEAKS. ALSO, THE HEADLIGHTS AND TAIL LIGHTS WENT OUT. *JG

Seat Belts › Front › Buckle Assembly
Filed Jun 28, 2002MD

SEATBELT IN MIDDLE POSITION OF BACKSEAT HAS COME UNBUCKLED 3 TIMES. CHILD SAFETY SEAT IS INSTALLED IN THIS SEAT. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK *TT

Engine and Engine Cooling › Engine
Filed Jun 14, 2002LA

I BEGAN TO NOTICE OIL UNDERNEATH MY 1999 DODGE CARAVAN ON MY CONCRETE DRIVEWAY. IT APPEARED TO COME FROM THE VALVE COVER. THE VEHICLE MILEAGE WAS ONLY 47,000 AND THE VAN LESS THAN TWO YEARS OLD. ALLSTAR DODGE SERVICE TOLD ME IT COULD BE THE VALVE COVER OR THE HEAD GASKET WHICH HE ADVISED COULD COST AROUND A THOUSAND DOLLARS TO REPAIR. MY CARAVAN WAS OUT OF WARRANTY (3YR/36,000 MILES) I TOOK THE VAN TO A MECHANIC. HE REPAIRED THE VALVE COVER GASKET AND NOTICE NO OTHER PROBLEM AT THE TIME. TWO MONTHS LATER THE HEAD GASKET FAILED. I CONTACTED ALLSTAR DODGE SERVICE WHOM ADVISED ME THAT THERE WERE NO PROBLEMS WITH THE CARAVAN AND NO RECALLS. I TOOK THE VAN BACK TO MY MECHANIC TO HAVE THE HEAD GASKET REPAIRED. MY MECHANIC TOLD ME THE ENGINE IN THIS VAN IS THE SAME 2.4L ENGINE THAT WAS RECALLED IN THE DODGE NEONS 1997 WITH FAULTY GASKETS. HE STATED THAT I MAY WANT TO INVESTIGATE THE PROBLEM. I HAVE SINCE FOUND COMPLAINTS ABOUT BOTH THE VALVE COVER AND THE HEAD GASKET PROBLEM. I PRAY OTHERS WITH THE SAME PROBLEMS WOULD FILE COMPLAINTS SO THAT SOMETHING CAN BE DONE TO REMEDY THESE PROBLEMS AND BEFORE SOMEONE GETS SERIOUSLY HURT OR DIES. *AK

Engine and Engine Cooling › Engine
Filed Jun 12, 2002MA

CONSUMER NOTICED LACK OF POWER WHILE DRIVING. DEALER DETERMINED HEAD GASKET WAS LEAKING AND NEEDED TO BE REPLACED.*AK

Air Bags › FrontalCrash
Filed Jun 7, 2002CA

WHILE AT A COMPLETE STOP ANOTHER VEHICLE HIT COSUMER'S VEHICLE IN REAR AND PUSHED VEHICLE INTO THE ANOTHER VEHICLE HEAD-ON. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

Steering › Rack and Pinion
Filed May 28, 2002IA

WHILE BEING DRIVEN RACK AND PINION STEERING FAILED, RESULTING IN DIFFICULT STEERING.*AK

Vehicle Speed ControlCrash
Filed May 28, 2002CA

CONSUMER PLACED VEHICLE IN REVERSE AND VEHICLE TOOK OFF BACKWARD, HITTING A TRUCK. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Air Bags
Filed May 24, 2002WI

IN OUR 1999 CARAVAN, SEVERAL MONTHS AGO, THE CRUISE CONTROL AND HORN BEGAN TO INTERMITTENTLY NOT WORK. THEN THE AIRBAG LIGHT INTERMITTENTLY WOULD COME ON WHILE DRIVING AND WHILE PARKED. AT THIS TIME NEITHER THE HORN, THE CRUISE CONTROL AND SOMETIMES THE WINDSHIELD WIPERS WILL NOT WORK AT ALL. THE AIRBAG LIGHT WILL STILL COME ON AND OFF INTERMITTENTLY. WE CALLED THE DEALER'S REPAIR SERVICE AND THEY TOLD US THAT THEY THOUGHT IT SOUNDED LIKE THE CLOCK SPRING MECHANISM. UPON TAKING THE VEHICLE IN FOR PHYSICAL INSPECTION/ DIAGNOSTICS, AN OPEN CIRCUIT WAS DETECTED AND WE WERE INFORMED THAT THE CLOCKSPRING INDEED NEEDS TO BE REPLACED. HOWEVER, AT THIS TIME THE NECESSARY PART IS BACKORDERED (ON A NATIONAL BASIS) AND IS NOT IMMEDIATELY AVAILABLE. THE TECHNICIAN TOLD US THAT IF WE WERE IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. SINCE WE DRIVE OUR MINIVAN PRIMARILY WITH OUR ENTIRE FAMILY ON BOARD (IE, MYSELF, MY SPOUSE, AND 4 YOUNG CHILDREN) I AM GREATLY CONCERNED THAT WE ARE NOT ABLE TO HAVE THIS PROBLEM IMMEDIATLY FIXED. UPON VIEWING YOUR WEBSITE I HAVE DISCOVERED THAT AN INVESTIGATION INTO THIS HAS BEEN STARTED BUT DID NOT FIND OUT THE STATUS OF THIS INVESTIGATION. IF THESE PARTS ARE "NATIONALLY" BACKORDERED, THAT SHOULD TELL YOU THAT THERE IS A BIG PROBLEM OUT THERE. IF EVEN ONE OF THOSE VEHICLES IS IN AN ACCIDENT AND THE AIRBAGS WILL NOT DEPLOY, THERE IS SEVERE RISK OF PHYICAL INJURY TO THE DRIVER/PASSENGER AND POSSIBLY ADDITIONAL PASSENGERS IN THIS VEHICLE. PLEASE CONTINUE YOUR

Engine and Engine Cooling › Engine › Gasoline
Filed May 21, 2002CA

DEALER IS REFUSING TO ALLOW ME TO TALK TO THE DODGE FACTOR REP. NO SAFETY DEFECT LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed May 18, 2002KS

ON APRIL 18, 2002 I TOOK THE VEHICLE INTO THE DEALER FOR THEM TO INVESTIGATE A NOISE WHICH SOUNDED LIKE METAL ON METAL. SERVICE DROVE MY VEHICLE AND AFTER HEARING NOISE FOR HIMSELF, THEY PUT IT ON THE RACK AND SAID "WE TIGHTENED A FEW THINGS" (ON WORKSHEET STATED "CHECKED ENGINE") AND SAID TO COME BACK IF ADDITIONAL PROBLEMS. ON THE MORNING OF MAY 2, 2002, I RETURNED HOME FROM AN ERRAND AND PARKED MY VAN IN THE GARAGE. LATER THAT DAY I WENT OUTSIDE AND NOTICED DRIPPINGS IN THE STREET IN FRONT OF MY HOME INTO MY DRIVE AND GARAGE. BACKED THE CAR UP A LITTLE AND DISCOVERED A POOL OF PINKISH FLUID. NEIGHBOR CAME OVER AND VERIFIED THAT IT WAS TRANSMISSION FLUID. I CALLED DEALER AND WAS TOLD TO DRIVE THE VEHICLE TO THEIR SERVICE DEPARTMENT. I DID SO. LEFT THE VEHICLE. THEY CALLED ME LATER IN THE DAY AND INFORMED ME THAT MY VAN NEEDED A NEW TRANSMISSION. THE EXPLANATION WAS THAT "DIFFERENTIAL PIN CAME LOOSE AND WENT THROUGH CASE. NOT REBUILDABLE." SO, THE TRANSMISSION WAS REPLACED. I HAVE WRITTEN TO CHRYSLER AND THE LOCAL DEALERSHIP IS AWARE OF THAT; IN FACT, LAST WEEK, DISTRICT PEOPLE WERE TO HAVE BEEN HERE, SUPPOSEDLY TO MEET ON THIS; HOWEVER, I HAVE RECEIVED NO INFORMATION FROM THEM REGARDING THE RESOLUTION OF THIS.*AK

Latches/Locks/Linkages › Doors › Latch
Filed May 10, 2002NY

A PART IN THE REAR LATCH ASSEMBLY BROKE AND I WAS UNABLE TO USE MY REAR DOOR UNTIL THE DEALER ORDERED A NEW PART AND INSTALLED IT. MY CONTENTION IS THAT THIS PART SHOULD NOT HAVE COST ME $143.95 BECAUSE THE PART DID NOT BREAK FROM ABUSE AND THE VEHICLE IS FAIRLY NEW. I CAN ONLY HOPE THAT DOES NOT HAPPEN AGAIN BECAUSE THE PART THAT BROKE WAS PLASTIC.

Power Train › Automatic Transmission
Filed May 8, 2002CO

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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