BRAKES SHUTTER AND VIBRATE. CONSUMER HAS TO PUT FOOT ALMOST TO THE FLOOR TO STOP THE VEHICLE, TOOK TO DEALER AND THEY REPLACED ROTORS AND PADS. THEY HAVE BEEN REPLACED 3 DIFFERENT TIMES. CURRENTLY, ROTORS NEED TO BE REPLACED AGAIN. VEHICLE HAD BEEN IN 6 TIMES FOR BRAKES. *AK
1999 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
I FELT A JERK AND THE TRANSMISSION WOULD NOT CHANGE, THIS IS THE SECOND TIME AND I AM SCARED SOMEONE WILL GET KILLED IN THIS VAN. *AK
WHILE DRIVING 70 MPH VEHICLE WILL COMPLETELY SHUT DOWN WITHOUT WARNING, THIS PROBLEM ALSO OCCURS WHILE VEHICLE IS STOPPED AT TRAFFIC LIGHTS. DEALER REPLACED THE IAC MOTOR AND CRANKSHAFT SENSOR WHICH DID NOT CORRECT THE PROBLEM. *AK
BRAKE ROTORS PITTED WITH RUST, DEALER REFUSES TO REPLACE ROTORS, DEALER TURNED THEM INSTEAD. *SLC
NO DEPLOYMENT OF AIR BAG DURING ACCIDENT, CONSUMER WAS TOLD BY THE MANUFACTURER THAT THE CRITERIAN FOR AIR BAG DEPLPLOYMENT WAS NOT MET. NLM
NO SUMMARY
AFTER STARTING ENGINE AND MOVED TRANSMISSION, IT WILL NOT WORK, ONLY FUNCTIONS IN REVERSE. HAD TAKEN VEHICLE TO DEALER, AND THEY COULD NOT EXPLAIN WHAT HAPPENED. VEHICLE STILL AT DEALER. *AK
WHILE TRAVELING NOTICED A LOUD NOISE, COULD NOT STEER VEHICLE. DEALER HAS BEEN NOTIFIED. *AK THE DEALER REPLACED THE STEERING PUMP AND THE STEERING RACK. *YH
CONSUMER WAS TRAVELING ABOUT 35MPH ON A TWO LANE ROAD AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE HEAD-ON. DRIVER'S SIDE AIRBAG DIDN'T DEPLOY, AND REAR PASSENGER'S SIDE SEATBELT CAME APART FROM IMPACT. *AK
ENGINE WAS OFF, AND WHILE CLEANING INSTRUMENT PANEL WITH A LIGHTLY DAMP CLOTH, SMOKE STARTED TO COMING FROM THE INSTRUMENT PANEL LIGHTS, WHICH SEEMED TO HAVE BEEN TO BEEN CAUSED BY A SHORT CIRCUIT. NO PROBLEMS WITH THE LIGHT, GAUGES, ETC. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHEN DRIVING AT 40 MPH VEHICLE SURGED FORWARD/ DOWNSHFITED DUE TO TRANSMISSION GOING BAD, AND HAS BEEN REPLACED ON THREE DIFFERENT OCASSIONS. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
VECHICLE PURCHASED IN FEB. OF 1999, ROTORS & PADS WERE CHANGED IN AUG 1999, 21000 MILES LATER BOTH ROTORS & PADS NEED TO BE CHANGED AGAIN.*AK
THE ORIGINAL TIRES ON THE VEHICLE (GOODYEAR CONQUEST) ALL HAVE FAILED AND NONE OF THEM MADE IT TO EVEN 1/2 OF THEIR RATED LIFE OF 50000 MILES, SIDEWALLS DISPLAYED CRACKING DUE TO POSSIBLE DRY ROT. *MJS
CONSUMER WAS INVOLVED IN A CRASH IMPACT 30-35 MPH INTEGRATED CHILD SEAT UPPER CHEST CLIP BECAME UNDONE. CONSUMER HAS YET TO CONTACT THE MANUFACTURER. DEALER REPLACED CHILD RESTRAINTS. *AK *ML
I AM VERY UPSET THAT AFTER JUST 3 MONTHS OF OWNING THIS VEHICLE, THE TRANSMISSION GOES AT SUCH LOW MILEAGE AND WITH NO WARNING WHAT SO EVER.*AK
WHILE DRIVING TIE ROD BROKE, CAUSING LOSS OF CONTROL. ALSO, THE ENGINE STALLED WITHOUT A WARNING. *AK
MY WIFE LOADED THE KIDS IN THE VAN. MY SON REMOVED HIS SEATBELT. MY WIFE GOT OUT OF THE DRIVER SET TO PUT HIM BACK IN HIS SEAT, AND MY DAUGHTER REACHED OVER AND ACCIDENTLY PUT THE VAN IN GEAR. THE VAN TOOK OFF HITTING THE SIDE OF MY HOME AND TAKING THE PASSENGER SIDE DOOR OFF. DODGE SAID THEY DO NOT HAVE TO INSTALL A DEVICE TO PREVENT THE TRANSMISSION FROM GOING IN TO GEAR WITH OUT DEPRESSING THE BRAKE FIRST (OTHER MANUFACTURES D0). DOES THIS GO UNDER STANDARD 102? *AK
THE TRANSMISSION FAILED DURING NORMAL USE. NLM
FRONT BRAKES ARE WEARING EXCESSIVELY. ALSO, REAR BRAKES ARE NOT ADJUSTED PROPERLY. DEALER / MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
WHILE BACKING OUT OF DRIVEWAY, VAN WAS VERY SLUGGISH. WHEN TRANSMISSION WAS PUT INTO DRIVE AND GAS PUSHED, ENGINED JUST REVVED AND WOULD NOT GO. THEN NOTICED FLUID LEAKING AND HAD IT TOWED TO LOCAL DEALER. *AK
WHILE DRIVING WITH CRUISE CONTROL ACTIVATED VEHICLE WILL NOT DOWNSHIFT WHEN GOING UP HILLS. DEALER CANNOT IDENTIFY OR CORRECT THE PROBLEM. *AK *ML
WAS DRIVING & DROVE OVER A SMALL BUMP. THIS CAUSED 2 TIRES TO BLOWOUT ON THE HIGHWAY. ALSO, NOTICED THAT A WHEEL WAS SPLIT AFTER STOPPING VEHICLE & CHECKING. TOOK BOLTS OFF & THE WHEEL FELL APART. ADVISED BY 2 AUTO EXPERTS THAT THE WHEEL SHOULD NOT HAVE SPLIT, BUT CHRYSLER REFUSES TO ACCEPT RESPONSIBILITY. *AK *ML
THE AIR COMPRESSOR CAN BE HEARD EVERY 3 TO 5 SECONDS WHILE THE VEHICHLE IS BEING DRIVEN. IT STARTED AT 200 MILES THE DEALERSHIP WONT EVEN LOOK AT IT, THEY JUST KEEP SAYING ITS NORMAL. AN INDEPENDANT SAID THAT IT SHOULD NOT MAKE THAT MUCH NOISE. YOU CAN ALSO HEAR WHEN THE COMPRESSOR DOOR OPENS AND CLOSES AND TURN IT ON AND OFF. THE BRAKES MAKE A KNOCKING NOISE WHEN YOU APPLY THEM IN SLOWER TRAFFIC. THE TRANSMISSION SLIPS IN TRAFFIC AROUND 40 TO 50 MPH AND THEN WHEN YOU BEGIN TO ACCELERATE AGAIN. *AK
WHILE CONSUMER WAS DRIVING ENGINE CHECK LIGHT CAME ON. TRANSMISSION STARTED SLIPPING, SO CONSUMER TOOK VEHICLE TO DEALER. *AK
THE LEFT FRONT, RIGHT FRONT AND REAR TIRES (GOODYEAR) HAD A CRACK IN THE SIDEWALL AND WERE LEAKING AIR CAUSING THE VEHICLE TO PULL TO THE LEFT WHILE DRIVING. NL
CONSUMER WAS INVOLVED IN HEAD-ON COLLISION AT APPROXIMATELY 35 MPH IMPACT WITH $5000 WORTH OF DAMAGE. DUAL AIRBAGS DID NOT DEPLOY, CAUSING INJURIES TO DRIVER, EVEN WITH SEATBELT WORN. *AK
NOISE PRESENT FROM FRONT BRAKES, FOUND THAT LEFT FRONT CALIPER WAS DRAGGING AND RUINED BRAKE PAD AND ROTOR. THEY REPLACED CALIPER, ROTOR, AND FRONT BRAKE PADS. SECOND COMPLAINT IN NOV. 99 HEARD GROWLING NOISE COMING FROM BRAKES, TOOK IT TO DODGE SAID ALL WAS FINE. IN FEBRUARY I HAD TO TAKE VAN BACK TO DODGE BECAUSE BRAKES WERE MAKING NOISE, THEY REPLACED BRAKES AND RESURFACED ROTORS. SAID WE HAD TO GET THEM CHECKED EVERY 9,000 MILES. THIS REPLACEMENT WAS DONE ON FEB 3, 00. TODAY MARCH 2, I HAVE A NOISE COMING FROM THE BRAKES WHILE DRIVING SLOWLY. WILL STOP BY DODGE TOMORROW 3/4. *AK
WHILE TRAVELING ON THE HIGHWAY AT 58 MPH VEHICLE RAN OVER AN ICE PATCH, AND SPUN OUT OF CONTROL OVER THE DIVIDER ONTO CURB. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. ALSO, DRIVER'S SIDE SHOULDER BELT FAILED TO LOCK PROPERLY. DRIVER SUSTAINED A MINOR INJURY. DEALER NOTIFIED. *AK *ML
HEADLIGHTS, AS DESIGNED AND AS CHECKED FOR ALIGNMENT BY THE DEALER, ARE AIMED TOO LOW AND DO NOT COVER ENOUGH AREA IN FRONT OF VEHICLE FOR SAFE OPERATION. DRIVER HAS TO USE HIGH BEAMS IN LOCAL DRIVING, WITH CONSTANT NEED TO DIM FOR ONCOMING TRAFFIC, WHERE OTHER CARS CAN USE ONLY LOW BEAMS. IN COUNTRY, AT HIGHWAY SPEEDS, EVEN HIGH BEAMS DO NOT ILLUMINATE FAR ENOUGH.
UPPER BRAKE LIGHT ON NEW DODGE VEHICLES FLASHES WHEN ENGAGED. THIS IS THE ONLY MANUFACTURER I'VE NOTICED THAT OFFERS THIS, AND IT DOES DRAW MY EYE TO IT, BUT AS MORE OF A DISTRACTION THAN INFORMATION. I'D LIKE TO SEE THIS BANNED.
WHILE DRIVING UNDER WET CONDITIONS AND WHEN APPLYING THE BRAKES, WHEELS LOCKED UP AND THE VEHICLE SLID INTO ANOTHER VEHICLE. DEALER HAS NOT SEEN VEHICLE. *AK
CRANK SENSOR FAILED. YH
THE VEHICLE DOES NOT HAVE A LOWER GEAR SHIFTING MECHANISM. YH
FRAME IS BENT/ REAR AXLE IS OFF BY 30 DEGREE, AND TRANSMISSION IS GOING OUT, CAUSING THE VEHICLE TO STALL.THERE IS A LOUD KNOCKING NOISE COMING FROM THE VEHICLE. ALSO, REAR TAILGATE WILL NOT OPEN. DEALER CAN'T DETERMINE THE CAUSE. *AK
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S LAP AND SHOULDER BELT DID NOT LOCK UP, CAUSE UNKNOWN. *AK.ET.
WHILE DRIVING AT 45 MPH REAR ENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AND THE PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. *AK
PARKING GEAR SHIFTER CAN BE PLACED INTO TO DRIVE OR REVERSE WITHOUT APPLYING THE BRAKES FIRST. THE DEALER HAS BEEN CONTACTED, AND TOLD CONSUMER THAT THIS WAS A NORMAL OPERATION. *AK
HAD TAKEN VEHICLE TO MECHANIC FOR REGULAT OIL CHANGE SERVICE. THE NEXT DAY, THE STEERING WHEEL STARTED TO ACT UP. COULD NOT TURN STEERING WHEEL UNLESS PULLED ON IT VERY HARD. HAD NO PROBLEM PRIOR TO OIL CHANGE BY MECHANIC. *AK
ANTI LOCK BRAKE PUMPCOMES ON AND BRAKE WENT TO FLOOR CAR TOOK MUCH LONGER TO STOP WAS TRAVELING AT VERY SLOW SPEED.AND 2ND INICIDENT SLOWING FROM APROX 20MPH FOR STOP SIGN CAR WENT THROUGH INTERSECTION WITHOUT SOPING RETURNED CAR TO DEALER FOR REPAIRS DEALER REPORTED THAT CHRYSLER IS HAVING PROBLEM WITH ABS MADE RECOMENDED REPAIRS BUT BRAKES FAILED AGAIN ON WAY HOME FROM DEALER.
VEHICLE WAS INVOLVED IN A REAR END ACCIDENT DUE TO BRAKE FAILURE. WHEN BRAKES WERE APPLIED, VEHICLE CONTINUED TO MOVE. ALSO, BRAKE PEDAL WAS HARD. CAN NHTSA HELP IN THIS MATTER. *AK
AIRBAG LIGHT INTERMITTENTLY COMES ON WHEN APPLYING THE BRAKES, AND ALSO WHEN DRIVING DOWN THE ROAD. CONTACTED THE DEALER. *AK
WHILE TRYING TO GET INTO THE VAN, DRIVER FELL DOWN AGAINST A METAL STRIP THAT WAS FLAT AGAINST VEHICLE DUE TO NO SUPPORT (NO STEP TO BE USED / HANDLE TO GRAB). VEHICLE WAS A RENTAL. *ML
FROM THE TIME THAT WE PURCHASED THIS VEHICLE, WE HAVE HAD AN ON-GOING PROBLEM WITH THE BRAKES. WHEN WE ARE AT A SPEED OF GREATER THAN 60MPH AND BEGIN BRAKING, WE HAVE A VIBRATION IN THE FRONT END. IT IS AFFFECTING THE HANDLING OF THE VEHICLE. THE FIRST TIME IT WAS TAKEN TO THE DEALER ON 4-20-99-THEY RESURFACED THE ROTORS. ON 5-19-99, IT WENT IN FOR THE SAME PROBLEM-THEY REPLACED THE ROTORS. ON 6-15-99, IT WENT IN FOR THE SAME PROBLEM-THEY REPLACED THE ROTORS, BALANCED AND ROTATED THE TIRES. ON 7-20-99, IT WENT IN FOR THE SAME PROBLEM, THIS TIME THEY RESURFACED THE ROTORS. AS WE DROVE THIS VEHICLE HOME, WE DISCOVERED THAT THE VEHICLE STILL HAS A VIBRATION IN THE FRONT END WHEN BRAKING. THE SERVICE TECH THAT WE HAVE DEALT WITH TELL US THERE IS NOTHING WRONG WITH THE FRONT END.
OTHER PEOPLE MAY HAVE SIMILAR PROBLEM WITH TRANSMISSION FAILURE. AT 5000 MILES I FIND THIS UNACCEPTABLE. CHRYSLER 'S CUSTOMER SERVICE LEAVES ALOT TO BE DESIRED. *AK
THE SPEEDOMETER IN MY DODGE VAN FLICKS ON AND OFF, ON AND OFF. MUCH OF THE TIME WHILE DRIVING, I DON'T KNOW HOW FAST I AM GOING. AND THE ON/OFF BEHAVOIR IS VERY DISTRACTING. IT ALWAYS DRAWS MY ATTENTION FROM THE ROAD. THIS VEHICLE IS DANGEROUS. I AM TRYING TO WORK WITH DODGE TO MAKE REPAIRS, OR TO REPURCHASE THE VEHCILE, BUT DODGE IS VERY UNCOOPERATIVE. REPEATED WARRANTY SERVICE HAS NOT SUCCEEDED. MY COMPLAINT LETTER TO CHYRSLER COROPORATION WENT UNANSWERED FOR TWO MONTHS. FINALLY THE ZONE MANAGER, MYRON ABBOTT, CALLED BUT THIS WAS USELESS. I HAVE TRIED TO GET MORE HELP, OR A REPURCHASE FROM MR. ABBOTT, BUT HE AVOIDS ME NOW. ALWAYS HE WILL 'CHECK AND CALL RIGHT BACK.' BUT HE DOESN'T. *AK
AT NIGHT HEADLIGHTS ARE NOT BRIGHT ENOUGH, AFFECTING VISIBILITY WHEN DRIVING AT NIGHT. DEALER HAS BEEN CONTACTED. *AK
5-YEAR OLD CHILD PULLED VEHICLE OUT OF PARK INTO DRIVE. VEHICLE TOOK OFF, CAUSING DAMAGE TO VEHICLE . DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE FURTHEFR INFORMATION. *AK
VEHICLE SUDDENLY ACCELERATED WHEN DRIVER ATTEMPTED TO BACK OUT OF PARKING SPACE AND ACCELERATED WHEN PUT IN DRIVE CAUSING DAMAGES.
WHILE VAN WAS PARKED ON A FLAT SURFACE, WITH THE IGNITION OFF, GEAR IN PARK, VAN ROLLED BACKWARDS ABOUT 100 FEET, CRASHED THROUGH A FENCE AND HIT A MOBILE HOME BEFORING COMING TO A STOP. OWNER HAS BEEN EXPERIENCING PROBLEMS WITH KEY BEING STUCK IN IGNITION, AND KEY WAS STUCK AT THIS TIME. VAN IS BEING HELD BY DEALERSHIP. PLEASE PROVIDE FURTHER DETAILS. *AK
THE WINDSHIELD WIPER ASSEMBLY WHEN LIFTED FROM THE GLASS FOR CLEANING EXPOSES AN EXTREMELY SHARP EDGE WHICH IS NOT VISIBLE WHEN THE BLADE IS DOWN. THIS EDGE CUT ME DEEPLY ON THE RIGHT SIDE OF MY RIGHT HAND WHILE I WAS WASHING THE WINDSHIELD FOR THE FIRST TIME. THIS IS NOT A PROBLEM WHEN THE WIPER ARM IS DOWN BUT IS EXPOSED WHEN THE ARM IS UP AS IT MUST BE TO CLEAN THE ENTIRE WINDSHIELD. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Dodge Caravan → · Every Caravan year → · How the figures are calculated →