Page 5 of 13 · complaints 201–250 of 629

1998 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Engine and Engine Cooling › Engine
Filed Jan 6, 200442,000 milesNY

SIX DIFFERENT CASES OF MECHANICAL PROBLEMS THE VEHICLE EXPERIENCED. PROBLEMS WITH HEAD GASKET, THE TRANSMISSION TWICE AND THREE TIMES ON THE FLYWHEEL. *LA THE MECHANIC FOUND THAT THE BOLTS ON THE FLYWHEEL AND THE TORQUE CONVERTER WERE LOOSE. *SC THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS KNOWN TO HAVE PROBLEMS WITH THE CRANKSHAFT, WHICH CAUSES THE FLYWHEEL TO BREAK OFF, THE CONSUMER WAS TOLD THE CRANKSHAFT WAS OUT OF ROUND, WHICH CAUSED THE PROBLEM. *JB

Air Bags › Frontal
Filed Dec 10, 200359,500 milesCA

CONSUMER PRESSED THE HORN THERE WAS NO SOUND. AIRBAG LIGHT WAS ON WHILE DRIVING. TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE CLOCKSPRING NEEDED TO BE REPLACED DUE TO A WORN PART.*AK THE CONSUMER NOTICED THAT THE AIR BAG LIGHT FLICKERED OFF AND ON INTERMITTENTLY THEN EVENTUALLY REMAINED ON WHENEVER THE VEHICLE WAS OPERATED. AT THE SAME TIME THE HORN ALSO FAILED. THE CONSUMER CONTACTED THE DEALER. THE DEALER WAS SURE THAT THE PROBLEM WAS WITH THE CLOCKSPRING BUT THE TECHNICIAN WAS GOING TO CHARGE THE CONSUMER TO RUN THE TEST. THE CLOCKSPRING WAS RECALL FOR THE 1996-2000 MINIVANS BUT NOT THE 1998'S. THE CONSUMER HAS NOT HAD THE VEHICLE REPAIRED BECAUSE SHE BELIEVES IT SHOULD BE RECALL AND BECAUSE SHE CANNOT AFFORD THE REPAIR. *NM

Air Bags
Filed Dec 10, 2003NY

CONSUMER PRESSED ON THE HORN AND THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. CONSUMER TOOK VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 9, 2003MD

WHILE DRIVING 30 MPH SERPENTINE BELT FELL OFF. THIS CAUSED THE VEHICLE TO SHUT DOWN. CONSUMER HAD THE VEHICLE TOWED TO DEALER FOR ANALYSIS, AND MECHANIC STATED THAT THIS WAS AN INTERMITTENT PROBLEM.*AK

Power Train › Automatic Transmission
Filed Dec 8, 200360,000 milesMD

WHILE DRIVING AT 15 MPH AND TURNING TO THE LEFT, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. *AK THE CONSUMER WANTED TO KNOW WHAT THE CRITERIA WAS FOR ISSUING A RECALL. *SCC *JB

Air Bags › Frontal
Filed Dec 7, 200394,469 milesAZ

MY 98 DODGE CARAVAN HAD A FAILED CLOCKSPRING, WHICH CAUSED THE AIRBAG, HORN, AND CRUISE CONTROL TO NOT FUNCTION. CHRYSLER HAS A RECALL ON A FAILED CLOCKSPRING FOR 96-98 DODGE CARAVANS, AND CLEARLY STATES ON ITS WEBSITE IT WILL REIMBURSE CUSTOMERS FOR REPAIRS TO THE CLOCKSPRING. HOWEVER, WHEN I BROUGHT MINE IN FOR REPAIR, AND ON SUBSEQUENT PHONE CALLS AND LETTERS WRITTEN TO CHRYSLER, THEY INDICATE THAT MY BUILD DATE WAS NOT INCLUDED IN THE RECALL. THEY NEED TO EXPAND THE BUILD DATE TO LATER MONTHS IN 1998, AND CONSEQUENTLY INCREASE THE AMOUNT OF CARS COVERED IN THE RECALL, BECAUSE THERE IS OBVIOUSLY A PROBLEM WITH THE CLOCKSPRING DURING MY BUILD DATE. THIS WILL CAUSE PEOPLE TO HAVE NON-FUNCTIONING AIRBAGS, CRUISE CONTROL, AND HORNS, AND UNFORTUNATELY, MAY CAUSE LIVES TO BE LOST. I BELIEVE CHRYSLER SHOULD ALSO REIMBURSE ME THE $284.20 I HAD TO PAY TO GET THE CLOCKSPRING REPAIRED, AS THEY INDICATE ON THEIR WEBSITE THEY WILL REIMBURSE CUSTOMERS WITH 98 CARAVANS FOR REPAIRS ON FAILED CLOCKSPRINGS. BY THEM NOT REIMBURSING ME, THEY ARE FALSELY ADVERTISING ON THEIR WEBSITE. *LA

Engine and Engine Cooling › Engine
Filed Dec 7, 200335,000 milesME

PURCHASED A USED DODGE CARAVAN ON 8-19-02 WITH 28,000 MILES SHOWING ON THE METER. IT NOW HAS 35,000 MILES ON IT AND THE HEAD GASKET IS LEAKING OIL DOWN THE BACK OF THE ENGINE AND ON TO THE GROUND. DEALER SAYS THEY WILL NOT REPAIR IT UNLESS I PAY FOR IT. SEEMS LIKE A VERY COSTLY REPAIR ON A VAN WITH THIS FEW MILES ON IT. THIS WILL BE THE LAST CHRYSLER PRODUCT I WILL PURCHASE. *LA

Suspension
Filed Nov 21, 2003RI

CONSUMER STATES WHILE PREPARING TO PULL OUT OF HIS DRIVEWAY, BOTH OF HIS FRONT WHEELS COLLAPSED. HE STATES HE HAD HIS VEHICLE TOWED TO THE NEAREST SERVICE STATION AND REPAIRED. BUT HE DOESN'T THINK THERE IS A RECALL OF THIS TYPE OF DEFECT. *NLM

Exterior Lighting › Headlights
Filed Nov 18, 2003GA

HEADLIGHTS ARE FOGGY. EACH TIME IT RAINS IT BECOMES MORE DIFFICULT TO SEE AT NIGHT TIME DRIVING.*AK

Child Seat › Tether › Strap/WebbingCrash
Filed Nov 12, 2003PA

WHILE DRIVING 20 MPH, UPON FRONTAL COLLISION THE INTEGRATED CHILD SAFETY SEAT HARNESS CLIP UNSNAPPED FAILING TO RESTRAIN CHILD IN CRASH. PLEASE PROVIDE FURTHER DETAILS. *PH

Power Train › Automatic Transmission
Filed Nov 9, 200380,000 milesIL

1998 DODGE GRAND CARAVAN SE ID#1B4GP44GOWB500517 WITH UNDER 100,000 MILES ENDED THE LIFE OF THE TRANSMISSION WITH A LOUD METALIC CLUNK.*AK

Equipment › Appliance › Air Conditioner
Filed Nov 5, 2003FL

AIR CONDITIONER EVAPORATOR FAILED TWICE WITHIN A TWO YEAR PERIOD. ALSO, SERPENTINE BELT WAS REPLACED 6 TIMES. WHEN THE SERPENTINE BELT FAILED VEHICLE HAD NO POWER STEERING OR POWER BRAKES. *AK

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Nov 4, 2003CA

WHILE DRIVING AT 55 MPH DRIVER NOTICED A FUEL SMELL COMING FROM INSIDE OF THE VENTS. DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER, HE LIFTED UP HOOD AND NOTICED THAT A FUEL LEAKAGE WAS PRESENT. VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS,WHERE THE MECHANIC REPLACED THE FUEL RAIL.*AK

Equipment › Appliance › Air Conditioner
Filed Nov 2, 2003FL

I'VE GONE THROUGH 5 BELTS IN THE PAST YEAR. MY A/C JUST WENT OUT AGAIN. I HAD THE EVAPORATER COIL REPLACED JUST AFTER MY 3 YEAR WARRANTY GAVE OUT 2 YEARS AGO. MY VAN ONLY HAS 58,000 MILES ON IT AND I BOUGHT IT NEW IN OCT.97. I WILL NEVER BUY A DODGE AGAIN. I'VE NEVER FELT SO UNSAFE IN A VEHICLE AS I DO IN MY VAN. *LA

Power Train › Automatic TransmissionFire
Filed Oct 27, 2003MI

VEHICLE FIRE CAUSED FROM DEFECTIVE TRANSMISSION SYSTEM. *MR (UNDER SIZED TRANSMISSIONS, INADEQUATE SIZED COOLING LINES AND INTERNAL PARTS) THE TRANSMISSIONS DID NOT LAST OVER AND AVERAGE OF 25K MILES AND HAD TO BE REPLACED MORE THAN ONCE AT TIMES. WHILE DRIVING, THE DASH SHOWED EVERYTHING BEING, NORMAL, THE VEHICLE SUDDENLY STARTED TO SMOKE. THE TRANSMISSION WAS NOT RESPONSIVE. THE TRANSMISSION DRIPPED BALLS OF FLAMES. *SCC *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 24, 20033,000 milesMD

THE VEHICLE STALLED, WHICH WAS CAUSED BY THE SERPENTINE BELT FALLING OFF. THE BELT WAS REPLACED, HOWEVER THE PROBLEM RECURRED. *JB

Power Train › Automatic Transmission
Filed Oct 20, 200363,820 milesME

TRANSMISSION FAILED AT 63,000 ON THE HIGHWAY, ON A COLD DAY, 90 MILES FROM HOME WHEN I HAD MY CHILDREN, AGES 2 AND 5 IN THE VAN. THIS IS SUPPOSED TO BE A FAMILY VEHICLE! IT SHOULD BE RELIABLE AND SAFE. I'VE ALWAYS HAD TOYOTAS AND HONDAS AND PUT 200,000 MILES ON THEM WITH NO TRANSMISSION FAILURE. THE PUBLIC IS BEING DUMPED BY DAIMLER CHRYSLER INTO THINKING THAT REPLACING TRANSMISSIONS IS A NORMAL PART OF VEHICLE OWNERSHIP. I JUST HAD TO SPEND $2800 TO FIX A VEHICLE THAT IS WORTH ABOUT $7000. I'VE RECENTLY LEARNED THAT MANY, MANY PEOPLE HAVE HAD THIS SAME PROBLEM AND THAT CARAVANS ARE NOTORIOUS FOR BAD TRANSMISSIONS AND MOTOR FAILURE IN UNDER 100,000 MILES. IF THEY ARE GOING TO MARKET FAMILY VEHICLES THEY SHOULD BE SAFE AND RELIABLE! *LA

Engine and Engine Cooling › Cooling System
Filed Sep 24, 20036,400 milesNY

WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING HEAD GASKET BLEW, CAUSING ANTI FREEZE TO LEAK. HAD NOTIFIED THE DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK

Equipment › Appliance › Air Conditioner
Filed Sep 20, 200350,000 milesOH

AT APPROXIMATELY 50,000 MILES, THE AC UNIT NEEDED TO BE RECHARGED. THIS WOULD BE AROUND AUGUST OF 2001. WHILE OUT OF THE NORM WITH A RELATIVELY NEW VEHICLE, I CHALKED IT UP TO ROUTINE MAINTENANCE HAD COOLANT ADDED AND WENT ON MY WAY. IN JULY OF 2002, THE AC AGAIN WAS NOT COOLING THE VEHICLE. MILEAGE ON THE VEHICLE WAS AROUND 60,000 AT THIS POINT. I SPOKE WITH AN EMPLOYEE OF THE THEN DAIMLER CHRYSLER (I BELIEVE THAT UNIT HAS BEEN SOLD TO BEHR CORPORATION) HVAC UNIT IN DAYTON, OH. HE ASKED ME TO HAVE THE EVAPORATOR UNIT CHECKED. A CLOSE FRIEND OF MINE IS A MECHANIC; I HAD HIM DO THE WORK. HE PLACED DYE IN THE SYSTEM TO CHECK FOR LEAKS AND DYE WAS FOUND TO BE LEAKING FROM THE AC DRAIN, POINTING TO THE IMPENDING FAILURE OF THE EVAPORATOR. I RELAYED THIS INFORMATION TO THE CHRYSLER EMPLOYEE AND HE CONFIRMED THAT IT WAS INDEED THE EVAPORATOR THAT WAS CAUSING A COOLANT LEAK. AT THAT TIME HE ASKED ME TO CONTACT MY DEALER TO SEE IF ANY SERVICE BULLETINS OR RECALL NOTICES HAD BEEN ISSUED FOR THIS PROBLEM. I ALSO CALLED TO VERIFY MY WARRANTY, ETC., TO COVER MY BASES. I WAS TOLD THAT THERE WERE NO RECALLS AND THAT I WAS INDEED OUT OF WARRANTY. I ALSO ASKED FOR AN APPROXIMATE PRICE TO REPLACE AN EVAPORATOR AND WAS QUOTED A PRICE THAT WAS APPROACHING $1000.00 I DID NOT REALLY GET AGITATED OVER THIS UNTIL THIS PAST JULY. FIGURING THAT THE ROUTINE OF RECHARGING THE UNIT FOR THE WARM MONTHS WAS A PRUDENT WAY TO DEAL WITH THIS PROBLEM, I WAS PREPARED TO SPEND ABOUT $25.00 FOR COOLANT AND GO ON

Power Train › Automatic Transmission
Filed Sep 14, 200381,525 milesPA

TOTAL TRANSMISSION FAILURE. WE DROVE TO NJ FROM OUR HOUSE, NO PROBLEMS, NOISES OR WARNINGS PARKED THE CAR AND 1/2 HOUR LATER GO IN THE CAR AND CAR WOULD NOT MOVE EITHER BACK OR FORTH. HAD CAR TOWED TO MECHANIC AND NEXT DAY HE TOLD ME I NEEDED A NEW TRANSMISSION, I WAS SHOCKED, SO DECIDE TO GET A 2ND OPINION, TOOK CAR TO AMACO , THEY DIAGNOSED ALSO THAT A NEEDED NEW TRANSMISSION OR REBUILD TRANSMISSION. I WAS GOING AWAY ON VACATION ON FRIDAY , SO HAD NO OPTIONS BUT FIX TRANSMISSION WHICH COST ME $2,021.25. I WAS GLAD IT DIDNT BRAKE WHILE WE WERE DRIVING IN THE HIGHWAY AND NO ONE GOT HURT. I ASKED THE PEOPLE AT AMACO , WHAT MADE THE TRANSMISSION JUST DIE, AT 81,525 MILES AND THEY TOLD ME IS A VERY COMMON PROBLEMS WITH THIS PARTICULAR CAR, SO I DECIDE TO RESEARCH AND FOUND OUT THAT THEY WERE RIGHT, BY YOUR OWN RECORDS OF COMPLAINTS. SO, I HOPE THE MANUFACTURER WILL DO SOMETHING ABOUT IT OR BE FORCED TO DO SO. I ALSO FOUND OUT THAT THERE WERE OTHER RECALLS THAT I WAS NEVER NOTIFIED ABOUT, SUCH AS SEAT BELTS AND FUEL SYSTEM PROBLEMS. *PH

Steering
Filed Sep 4, 200354,000 milesOH

THE CONSUMER STATED THE STEERING LOCKED UP WHEN SHE MADE A TURN TO THE RIGHT AND THEN TO THE LEFT. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND THE MECHANIC WAS UNABLE TO FIND WHAT WAS WRONG WITH THE VEHICLE.*AK *PH *JB

Fuel System, Gasoline › Fuel Injection System
Filed Sep 4, 200343,711 milesFL

THE FUEL INJECTORS HAD TO BE REPLACED AT 43,711 BECAUSE OF A LEAKAGE. AN INDEPENDENT MECHANIC PERFORMED THE REPAIR. *AK *PH *JB

Engine and Engine Cooling › Engine
Filed Sep 4, 2003MI

WHILE DRIVING AT 45 MPH CRUISE CONTROL SENSOR LIGHT BLINKED, THEN ENGINE STALLED. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Aug 27, 2003GA

PROBLEMS WITH FUEL RAIL ON 1998 DODGE CARAVAN. *MR THE CONSUMER HAD TAKEN THE VEHICLE IN FOR A RECALL REPAIR FOR THE FUEL LINE IN WHICH THE DODGE DEALER REPAIRED IT, BUT THERE WAS A CONTINUED LEAK THAT HAD COME FROM THE ENGINE. THE CONSUMER THEN TOOK THE VEHICLE TO GOOD YEAR WHO REPLACED THE FAULTY LINE TO STOP THE LEAK, AND ALL THE DEALER DID WAS PLACE A STRONGER CLAMP AROUND THE LEAKING LINE. THE CONSUMER WAS DENIED A REFUND, BECAUSE AN AUTHORIZED DEALER DID NOT PERFORM THE WORK. RECALL#00V268000 *SCC. THE CONSUMER ALSO STATED THE TRANSMISSION HAD TO BE REPLACED. *JB

Power Train › Driveline › Constant Velocity Joint
Filed Aug 17, 200363,000 milesOH

ON MY WAY HOME FROM THE DEALERSHIP I HEARD A NOISE IN THE FRONT END WHEN I ARRIVED HOME I CALLED A MECHANIC THE NEXT DAY. HE LOOKED AT MY VAN ON THAT MONDAY TO FIND THE STABILIZER BAR BROKE AND ZIPPITY STRIP TO THE STRUT WHICH WAS ALSO BAD. THE DEALER LET ME DRIVE 180 MILES WITH MY SON IN THE VEHICLE, AND THE FRONT END WAS LIKE THIS. THE FOLLOWING WEEK I WAS DRIVING DOWN THE ROAD AND WHITE SMOKE STARTED TO COME FROM THE VENTS SO I RETURNED TO THE MECHANIC AND PAID $105.00 TO HAVE FREON WITH DYE RAN THROUGH MY SYSTEM TO FIND THE EVAPORATOR WAS BAD AND NEEDED REPLACED, WHICH WOULD COST AT LEAST $860.00. THEN AT 36 DAYS OF OWNERSHIP AND ONLY 64000 MILES THE CONSTANT VELOCITY JOINT IS BAD AND A NEW TRANSAXLE IS GOING TO HAVE TO BE PUT IN THIS WEEK. I HAVE CALLED THE DEALERSHIP WHERE IT WAS PURCHASED AND ALL THEY CAN SAY IS WERE SORRY WE GOT THE VEHICLE IN 2 DAYS PRIOR TO MY PURCHASE AND WAS NEVER INSPECTED, THERE MONEY WAS MORE IMPORTANT THAN ME AND MY SON. I THEN CALLED THE DAIMLER CHRYSLER CORPORATION WHERE THEY WERE RUDE AND SAID THERE IS NO RECALLS ON YOUR VEHICLE THERES NOTHING WE CAN DO FOR YOU. I KNOW FROM SOME RESEARCH THERE HAS BEEN A BIG PROBLEM WITH THE EVAPORATORS ON CHRYSLER PRODUCTS. PLEASE HELP ME I DO NOT KNOW WHAT ELSE TO DO. THIS IS THE VAN I WILL BE DRIVING MY TWO SONS TO SCHOOL IN, I STARTING TO WONDER HOW SAFE WE WILL BE. *AK

Fuel System, Diesel › Storage › Tank Assembly
Filed Aug 12, 2003VA

FUEL TANK LEAKS. DEALER NOTIFIED. *AK

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Aug 12, 2003RI

I HAVE A 1998 CARAVAN THAT THE TRANS COOLER FAILED AND FILLED THE ENGINE WITH TRANSMISSION FLUID, AND THE TRANSMISSION WITH COOLANT, NOT ABLE TO DRIVE VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 8, 200319,324 milesNM

CONSUMER STATED WHILE DRIVING HE LOSS A 1/2 OF TANK OF GAS WITHIN 40 MILES. GAS HAD LEAKED OUT. GAS TANK NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH

Exterior Lighting › Headlights › Concealment Devices
Filed Aug 7, 200335,000 milesVA

THE PLASTIC HEADLIGHT LENSES CONTAINED GLAZED, WHICH CAUSED POOR ILLUMINATION AND RESULTED IN POOR VISIBILITY. *AK ALMOST ALL OF THESE MODELS HAD THE SAME PROBLEM. *SCC *JB

Steering › Rack and Pinion › Rack
Filed Aug 5, 2003NE

I HAVE A 1998 DODGE GRAND CARAVAN WE HAVE HAD THE STEERING RAC REPLACED TWICE. WE ALSO HAVE CONSTANT ALIGNMENT PROBLEMS WHAT WE ARE WONDERING HAS THERE EVER BEEN REPORTS ON THE FRONT SEATS (DRIVERS SEAT) SEPARATING AS THIS IS WHAT HAPPENED 8/3/03 THE WELDING HAS SEPERATED AND THE SUPPORT BAR HAS SNAPPED COMPLETELY APART WE HAVE NEVER SEEN ANYTHING LIKE IT. *AK

Air Bags › FrontalCrash
Filed Aug 5, 2003VA

WHILE DRIVING AT NORMAL SPEED VEHICLE WAS INVOLVED IN FRONT COLLISION, AND NEITHER OF THE AIR BAGS DEPLOYED. DEALER NOTIFIED. *AK

Air BagsCrash1 injured
Filed Jul 30, 2003106,700 milesMO

DRIVER SIDE AIR BAG FAILURE. *AK

Exterior Lighting › Headlights
Filed Jul 28, 200334,000 milesGA

THE CONSUMER STATED THE LENSES THAT COVERED THE HEADLIGHTS WERE CLOUDY WHICH RESULTED IN REDUCED VISIBILITY. *AK *CB *NOLAN

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 25, 200359,846 milesTX

THE BOLT SEPARATED FROM THE GAS TANK.*JB THE CLAMP WHICH HELD THE GAS TANK IN PLACE WAS HANGING DOWN. *TS *JB

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 24, 2003PA

CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEED VEHICLE SUDDENLY STARTED TO MAKE A WEIRD NOISE. CONSUMER PULLED OVER, POPPED THE HOOD, AND NOTICED THAT ONE OF THE BELTS IN THE ENGINE COMPARTMENT HAD SHREDDED. CAUSE UNKNOWN. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 14, 2003MI

DEALER HAS REPLACED 3 TIMES THE SERPENTINE BELT SINCE 2001. CONSUMER STATED DEALER MENTIONED IT WAS NORMAL. *AK

Power Train › Automatic Transmission
Filed Jul 14, 200360,600 milesMN

TRANSMISSION FAILURE AT 60,400 MILES THAT RESULTED IN HAVING TO REPLACE THE TRANSMISSION. *AK

Steering › Linkages › Arm › Idler and Attachment
Filed Jul 12, 200391,929 milesTX

ON MY WIFE'S 1998 DODGE CARAVAN, THE IDLER SERPENTINE BELT TENSIONER ARM COMPLETELY BROKE OFF CAUSING ALOT OF NOISE UNDER THE HOOD, LOSS OF POWER STEERING, AND LOSS OF ALTERNATOR BATTERY RECHARGE. IT ALSO CAUSED SOME DAMAGE TO THE OTHER PULLEYS. I'VE OWNED MANY CARS AND THIS HAS NEVER HAPPENED ON OTHER MAKES. THIS IS A SAFETY HAZARD THAT CAN LEAVE ANYBODY IN THE MIDDLE OF NO WHERE.*AK

Air Bags
Filed Jul 11, 200355,000 milesFL

NHTS ARECALL 02-V-293-000: ON CERTAIN MINI VANS CLOCKSPRING ASSEMBLY MAY HAVE BEEN WINDED INCORRECTLY DURING VEHICLE ASSEMBLY PROCESS. CONSUMER HAS THE SAME PROBLEM INCLUDING HORN MALFUNCTION. HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK

Air Bags › Frontal
Filed Jul 10, 200369,500 milesUT

THE CONSUMER NOTICED THE HORN ON THE VEHICLE WAS INOPERATIVE. THE MECHANIC STATED IT WAS DUE TO A FAULTY CLOCK SPRING. THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB THE AIR BAG LIGHT HAD COME ON. *SCC *JB

Visibility › Windshield Wiper/Washer › Motor
Filed Jul 10, 200356,944 milesFL

WHILE DRIVING IN A HEAVY A RAINSTORM, THE WINDSHIELD WIPERS FAILED. DEALER NOTIFIED. *AK *TS THE WINDSHIELD WIPER MOTOR WAS REPLACED. *JB

Power Train › Automatic Transmission
Filed Jul 9, 200365,000 milesMI

I HAVE A 1998 DODGE CARAVAN WITH A TRANSMISSION PROBLEM AT 65,000 MILES WITH A COST OF REPAIR AT $2140.00, THE DEALER TELLING ME I HAVE A 15% OFF TOTAL COST TO FIX. AN ACTUAL REPLACEMENT IS A $2600.00, A REBUILT AT THE COST OF 2,140.00. A COMPLAINT HAS BEEN MADE WITH CHRYSLER, WITH NO RESPONSE FROM THEM AS YET. THE DEALER SAID THE WOULD CONTACT THE ZONE MGR, BUT NOT AVAILABLE FOR ME FOR AT LEAST A WEEK. WHEN I ASKED WHY THIS WOULD HAPPEN, THE DEALER DID REPLY, WELL, THE VAN IS 5 YEARS OLD. MEANING? A DISPOSABLE VAN AT 5 YEARS OR 50,000 WHICH EVER COMES FIRST. RIDICULOUS! *AK

Power Train › Automatic Transmission
Filed Jul 3, 200357,500 milesNY

I HAVE A 1998 DODGE CARAVAN SPORT WITH 57000 MILES. TODAY 7/2/03 THE TRANSMISSION FAILED, IT APPEARS THAT THE CASTING CRACKED DUE TO AN INTERNAL FAILURE. I KNOW OF TWO OTHER OWNERS OF THE SAME YEAR VAN THAT HAD THE SAME PROBLEM. I CONTACTED THE CHRYSLER DISTRICT OFFICE AND WAS TOLD I WAS OUT OF LUCK.. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jun 30, 2003100,000 milesCA

MAIN BELT KEEPS SLIPPING OFF DEALERSHIP SERVICED IT SEVERAL TIMES. THE BELT FINALLY BROKE IN HALF WHLE DRIVING.*AK

Air Bags › Frontal
Filed Jun 27, 200373,000 milesAL

THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE DRIVERS SIDE FRONTAL AIR BAG HAD TO BE REPAIRED. *NLM. ALSO THE TRANSMISSION DOWN SHIFTED HARD *TS *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jun 26, 200342,733 milesSC

WHEN THE CONSUMER APPLIED THE BRAKES, THE FAILED. THE DRIVER USED THE EMERGENCY BRAKE HANDLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE MECHANIC STATED THE BRAKE LINE RUSTED THROUGH. *NLM PH *JB

Air Bags › Frontal
Filed Jun 26, 2003MD

THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. UNFORTUNATELY BECAUSE OF THE LAST TWO NUMBERS IN THE VEHICLE IDENTIFICATION NUMBER, THE VEHICLE WAS NOT APART OF THE RECALL. *NLM *CB *JB

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Jun 20, 2003WI

CONSUMER STATES THAT THE LIFTGATE BROKE OFF TWICE WHEN CONSUMER OPENED UP LIFTGATE. DEALER NOTIFIED.*AK

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Jun 13, 2003NY

CONSUMER TOOK VEHICLE TO HAVE REQUIRED 00V268000 RECALL REPAIRS DONE ON SEALS ON THE FUEL RAILS AND DEALER REFUSED TO PERFORM REPAIRS.*MR *TT

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jun 11, 2003KS

HEADLIGHT HIGH BEAM WALNUT WORK AT ALL WHEN THE VEHICLE IS TURNED ON. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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