WINDSHIELD WIPERS BECOME INOPERABLE IN RAINY WEATHER CONDITIONS DUE TO A MALFUNCTION IN THE WINDSHIELD WIPER MOTOR, AND THE MULTI- FUNCTION SWITCH. *AK
1998 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
WHILE DRIVING AT HIGH SPEED EXTREME VIBRATION OCCURS IN FRONT END OF VEHICLE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY WHICH MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
BRAKE ROTOR RUSTED AND CAUSED BRAKE FAILURE. NO ACCIDENT RESULTED. DEALER CLAIMS THAT IT IS NOT AN ITEM WHICH IS COVERED BY WARRANTY. I AM APPEALING TO CHRYSLER AS THIS HAS BEEN A PROBLEM IN THE PAST. NHTSA ISSUED A RECALL ON EARLIER CHRYSLER VEHICLES FOR BRAKE ROTOR CORROSION. RECALL NO. 98V005. *AK
WHILE DRIVING VEHICLE CAME TO A COMPLETE STOP/DIED DUE TO COOLANT AND TRANSMISSION FLUID MIXING TOGETHER IN RADIATOR, AND CAUSING TRANSMISSION FAILURE. CONSUMER HAS CONTACTED DEALER, TRANSMISSION SPECIALIST HAS REPLACED TRANSMISSION AND RADIATOR. *AK *ML
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THIS IS THE FOURTH TIME THE SERPENTINE BELT HAS SHREADED APART. THE FIRST TIME WAS AT APPROXIMATELY 20,000 MILES. WHEN THE BELT GOES THERE IS, OF COURSE, NO POWER STEERING (WHICH SERIOUSLY AFFECTS THE HANDLING, NO POWER BRAKES (WHICH AFFECTS THE STOPPING) AND THE WATER PUMP DOS NOT WORK (CAUSING THE VAN TO OVERHEAT RATHER QUICKLY). THE DEALERSHIP IS NOT ABLE TO DETERMINE WHY THIS KEEPS HAPPENING. I AM FROM CANADA SO I WAS UNABLE TO ENTER MY PROVINCE (BRITISH COLUMBIA) AND MY POSTAL CODE (V3G 1L5).*AK
THE SHOULDER BELT CLIP FOR CHILD SAFETY SEAT WHICH IS BUILT IN CAR IS DEFECTIVE. YH
CONSUMER WAS TRAVELING ABOUT 40MPH ON THE HIGHWAY. AND SLIDING DOOR ON PASSENGER'S SIDE CAME OPEN. ALSO, THE WINDSHIELD WIPERS WORK INTERMITTENTLY.*AK
DURING VEHCILE COLLISION NO DEPLOYMENT OF BOTH FRONTAL AIR BAGS, RESULTING IN INJURIES (BACK AND HAND). *MJS
ANYTIME BRAKES ARE APPPLIED SUDDENLY OR IN SLIPPERY WEATHER CONDITIONS, VEHICLE WILL SHAKE & MAKE A LOUD GRINDING NOISE. DEALER WILL BE CONTACTED. *AK
MY HUSBAND REAR ENDED ANOTHER VEHICLE BETWEEN 40 - 45 MPH AND MY AIRBAGS DID NOT DEPLOY. I AM CONCERNED THAT IF I HAD BEEN DRIVING I WOULD HAVE HIT THE STEERING COLUMN AS I DRIVE CLOSER TO THE WHEEL. I HAVE SPOKEN WITH NUMEROUS PEOPLE WHO ALL STATE THAT AT THE SPEED HE WAS GOING THE BAG SHOULD HAVE DEPLOYED. THE IMPACT WAS ALL FRONTAL, HE DID TRY TO AVOID HITTING THE VEHICLE, BUT THE IMPACT IS FROM THE CENTER OF THE HOOD ON THE DRIVERS SIDE BACK TO THE WINDSHIELD. THE VEHICLE IS A POTENTIAL TOTAL. *AK
WINDSHIELD WIPERS WOULD OPERATE WHILE IN OFF MODE. DEALER NOTIFIED. PROVIDE FURTHER DETAILS. *AK
WINDSHIELD WIPERS WORK INTERMITTENTLY WHEN RAINING. NO RECALL . DEALER HAS NO REMEDY, AND IS DOING ALOT OF GUESSING WORK. *AK
ENGINE CHECK LIGHT HAS ILLUMINATED ON THE DASH. ALSO, COMPUTERIZED TRANSMISSION IS LOCKED INTO SECOND GEAR. CONSUMER HAS CONTACTED THE DEALER. FOUND BROKEN WIRE IN THE HARNESS THAT CONNECTS THE TRANSMISSION COMPUTER TO THE MAIN COMPUTER. BREAK IN HARNESS IN DASH-FIREWALL. *AK.ET.
CAR IS NOT EQUIPPED WITH WITH BRAKE/SHIFT LOCK AND OUR 3.5 YEAR OLD SON WAS ABLE TO SNEAK INTO THE CAR, START IT, AND PUT IN IN DRIVE, DROVE FORWARD INTO A DITCH. NO ONE INJURED. *AK
WHILE DRIVING AND WITHOUT ANY WARNING A FIRE STARTED UNDERNEATH THE ENGINE COMPARTMENT. WILL BE TAKING VEHICLE TO THE DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING VEHICLE STALLED WITHOUT PRIOR WARNING. THE SECOND TIME WHEN VEHICLE WAS PARKED, IT DID NOT START. *AK
BOTH AIR BAGS INADVERTENTLY DEPLOYED WHILE TRAVELING AT 25 MPH OR LESS. NO BUMP/ POTHOLE, OR MANHOLE PLATE WAS RAN OVER AT THE TIME. DEALER/MANUFACTURER NOTIFIED. *AK
VEHICLE WAS HIT ON LEFT FRONT AND RIGHT FRONT AT 25 MPH+ AND THE AIR BAGS DID NOT DEPLOY. SUBSTANTIAL DAMAGE OCCURRED TO THE VEHICLE FRONT END, FRAME WAS BENT, RADIATOR WAS BUSTED AND THE FRONT OF THE VEHILCE WAS PUSHED BACK SEVERAL INCHES. PHOTOS AND VIDEO OF DAMAGE IS AVAILABLE. *AK
WHILE DRIVING DOWN THE ROAD CAME TO A COMPLETE STOP, FELT LIKE SOMEONE WAS HIT FROM THE REAR END, BUT IT WAS THE TRANSMISSION SHIFTING GEARS. CONTACTED DEALER AND MANUFACTURER, AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. *AK
DOOR LOCKS NOT FUNCTIONAL. ONE FELL INSIDE DOOR PANEL. THE OTHER JAMMED. *AK
VEHICLE WAS MANUFACTURED WITH A HANDICAP RAMP. VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT WHICH CAUSED THE LIFT TO FALL AND HIT THE DRIVER IN THE JAW BREAKING IT. THE DRIVER ALSO SUSTAINED INJURIES TO THE SHOULDER AND NECK. THE RAMP HAS NO SAFETY LOCK FEATURE WHICH COULD HAVE PREVENTED INJURIES. *AK *ML *NM
HEADLIGHTS ARE NOT BRIGHT ENOUGH ON LOW BEAMS. THIS CAUESES POOR VISIBILITY WHILE DRIVING AT NIGHT. DEALER NOTIFIED AND MADE SOME ADJUSTMENT, BUT CONSUMER STILL FEELS HELIGHTS STILL NOT BRIGHT. DEALER INFORMED THAT IT WAS SET TO PROPER SPECIFICATIONS, AND NOTHING ELSE COULD BE DONE. *AK
AT 47,000 MILES THE AUTOMATIC TRANSMISSION HAS COMPLETELY DISINTEGRATED, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
THE DRIVERS SIDE POWER WINDOW WOULD INTERMITTENTLY NOT WORK; IE: THE WINDOW WOULD NOT GO DOWN. THIS STARTED ALMOST IMMEDIATELY WHEN THE CAR WAS PURCHASED. IT HAPPENED AT LEAST 5 OR 6 TIMES AND FINALLY WOULD NOT WORK AT ALL ON 2/8/2000. *AK
FLEXIBLE FUEL HOSE WHICH COMES FROM THE FUEL TANK INTO THE FUEL RAIL CRACKED, CAUSING A FUEL LEAK WHICH MAY START A FIRE. NO REPLACEMENT READILY AVAILABLE-LINE WAS SHORTENED AND REUSED, BUT FAILED AGAIN TWICE WITH SEVERE FUEL LEAKS EACH TIME. *AK
CONSUMER HAD TO REPLACE SURPENTINE BELT. WHEN SHE WAS DRIVING SERPENTINE BELT CAME OFF, AND VEHICLE LOST POWER. DEALERSHIP WAS AWARE OF HER PROBLEM. *AK THE BELT HAVE TO BE REPLACED PERIODICALLY. *YH
12/15/1999 ACCIDENT AT @ NOON, I STRUCK THE REAR OF A LEAF COLLECTION VEHICLE, RESULTING IN @ $7000 WORTH OF DAMAGE TO MY CAR MAJORITY OF DAMAGE IN FRONT, AIR BAG NEVER DEPLOYED, AFTER CAR WAS REPAIRED I AIR BAG LIGHT REMAINED CONTINUOUSLY ON WHEN CAR WAS ON. *AK
WHILE DRIVING VEHICLE CAUGHT ON FIRE ON PASSENGER'S SIDE IN THE ENGINE COMPARTMENT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHEN CONSUMER APPLIES BRAKES PEDAL GOES ALL THE WAY DOWN TO THE FLOOR, ANDTHE BRAKES JERK. *AK
ENGINE HEAD GASKET FAILED, CAUSING MAJOR OIL LEAK. *AK
WHILE TRAVELING 55 MPH CONSUMER NOTICED A NOISE FORM UNDER THE HOOD AT THE SAME TIME THE VEHICLE STALLED. DEALER HAS BEEN NOTIFED THAT TRANSMISSION WAS NOT FUNCTIONING. PLEASE PROVIDE FURTHER INFORMATON. *AK
WHILE DRIVING AT 65 MPH WITH CRUISE CONTROL SET SMOKE WAS COMING FROM UNDER THE VEHICLE DUE TO TRANSMISSION BEING REPLACED. WHEN CONSUMER STOPPED VEHICLE. IT WOULDN'T START BACK UP. *AK
NO SUMMARY
WENT TO FILL THE GAS TANK AND HAD A FUEL LEAKAGE. CONTACTED DEALER AN DREPLACED GAS TANK. *AK
WHILE DRIVING AND TRYING TO APPLYING THE BRAKES VEHICLE MAKES A SQUEAKING SOU, AND THE PEDAL HAS TO BE STOMPED FOR THE VEHICLE TO BE STOPPED. PLEASE PROVIDE ANY FUTHER INFORMATION. *AK
FRONT DISC BRAKES FAILED. MJS
SYMPTOMS OF ALL 3 SEPARATE OCCURENCES ARE THE SAME. FOR NO APPARENT REASON THE DOOR WILL REMAIN LOCKED AND WILL NOT OPEN WITH A REMOTE ENTRY SYSTEM , WITH A KEY OR MANUALLY FROM INSIDE THE CAR. THE MANUAL LOCKING MECHANISM ON THE INSIDE IS PHYSICALLY JAMMED AND WILL NOT RESPOND TO AN UNLOCKING ACTION OF ANY FORCE. IT OCCURED TO THE DRIVERS SIDE DOOR FIRST AROUND JUNE '99, THE PASSENGER SIDE FRONT DOOR AROUND AUGUST '99 AND TODAY THE PASSENGERS SIDE CARGO DOOR. WHEN IT HAPPENED THE FIRST TIME IN JUNE I WAS UNABLE TO OBTAIN AN APPOINTMENT WITHIN A REASONABLE TIME (WAS TOLD THEY NO LONGER TAKE APPTS. AND IT'S FIRST COME, FIRST SERVE, MAY TAKE ONE TO THREE DAYS). FOR THAT REASON I TOOK A CRACK AT IT MYSELF BY REMOVING THE PART OF THE INNER DOOR PANEL THAT WAS ACCESIBLE AND AWKWARDLY INSPECTED THE MECHANISM WITH A FLASHLIGHT AND DENTAL MIRROR. IF I REMEMBER CORRECTLY THERE ARE 2 SOLENOIDS AND I COULD FEEL BOTH OF THEM ENERGIZE WHEN I OPERATED THE DOOR MOUNTED LOCK/UNLOCK SWITCH ALTHOUGH NEITHER ONE CREATED ANY KIND OF LINKAGE MOVEMENT. AFTER MASSAGING THE LINKAGES AND LEVERS BLINDLY FOR APPROX. 2 HRS. THE DOOR FINALLY UNLOCKED (REASON UNKNOWN). WHEN THE FRONT PASSENGER DOOR PRESENTED THE SAME SYMPTOMS (NOTICED BY PRIMARY DRIVER ("THE WIFE") ), IT RESOLVED ITSELF BY THE END OF THE DAY AFTER SEVERAL TRIPS AROUND TOWN AND B4 I COULD CHECK IT OUT. FINALLY, THIS MORNING THE PASS. SIDE CARGO DOOR DECIDED IT WAS IT'S TURN AND CURRENTLY REMAINS IN THIS STATE. I CALLED THE DEALER TONIGHT A
WINDSHIELD CONTAINS SCRATCHES AND WAVES CAUSING POOR VISIBILITY. MJS
WHILE DRIVING ON I 99 THE RIGHT REAR TIRE BLEW OUT COMPLETELY. TOOK TO REPAIR SHOP AND THEY INSPECTED ALL THE TIRES AND NOTICED TWO OTHER TIRES WERE SEPARATING. CONSUMER HAS TO GET 3 TIRES REPLACED BEFORE CONSUMER COULD LEAVE THE SHOP. *AK
DESIGN OF THE STEERING WHEEL IS TO HIGH CAUSING POOR VISIBILITY OF OTHER INSTRUMENT COMPONENTS AND INDICATORS. YH
THIS IS THE SECOND CARAVAN I HAVE OWENED THAT HAS HAD A PROBLEM WITH THE REARVIEW MIRROR FALLING OFF/ OTHER CARAVAN OWENERS I HAVE SPOKEN WITH HAVE HAD THE SAME PROBLEM. IS THIS COMMON? IT CERTAINLY IS AN INCONVIENCE IF NOT A SAFETY PROBLEM.
WHILE DRIVING ENGINE LIGHT COMES ON, INDICATING THERE IS A PROBLEM. BUT DEALER CANNOT DETERMINE THE PROBLEM. VEHICLE REPAIRED AND 45 DAYS AT REPAIR SHOP DUE TO BAD WIRE TO SENSOR. *AK
THE CONSUMER STATE'S THE REAR DOOR LOCK IS BROKEN AND LOOSE. MJS.
REAR RIGHT TAIL LIGHT CAUGHT FIRE. *YC
ACCELERATOR PEDAL IS SPACED TOO FAR APART FROM THE CONSOLE. FOOT SLIPPED & BECAME WEDGED BETWEEN CONSOLE & PEDAL. VEHICLE HAD TAKEN OFF DUE TO MISALIGNMENT OF PEDAL. DEALER CAN NOT DO ANYTHING. *AK
WINDOW MOTOR.
POWER STEERING HOSE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Dodge Caravan → · Every Caravan year → · How the figures are calculated →