BRAKES WERE CHANGEDAT EVERY 4,000 MILES ACCORDING TO RECORDS. DEALERSHIP WAS AWARE OF PROBLEM. ALSO, WHEN APPLYING BRAKES VEHICLE WOULD NOT STOP. *AK
1997 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHILE DRIVING IN DRIVEWAY THE SWAY BAR IN THE FRONT SUSPENSION SNAPPED, THE MANUFACTURER WAS NOTIFIED. NLM
I HAVE EXPERIENCED FAILURES IN MY STEERING COLMN WHICH DOES NOT ALLOW ME TO USE MY HORN, CRUISE CONTROL, AND I AM AFRAID THAT MY AIR BAG DOES NOT WORK. THE AIRBAG LIGHT STAYS ON ALONG WITH ABS AND INTERMITANT OTHER LIGHTS. I HAVE HAD TO REPAIR MY TRANSMISSION AND IT STILL DOES NOT WORK PROPERLY. SLIPPING FROM TIME TO TIME. THE REAR A/C FAN SWITCH ONLY WORKS IN THE LOW AND HIGH POSITION. TRASSMISION GIVES OFF A BURNING SMELL WHEN HOT.*AK
THE EXACT SAME COMPONENTS FAILED ON MY 1994 DODGE INTREPID AT 30K MILES, IN 3 MODEL YEARS, CHRYSLER HAS MADE NO CHANGE TO THE OBVIOUSLY LOW QUALITY/POORLY DESIGNED/DEFECTIVE AC PUMP. *AK
VEHICLE EXPERIENCED SEVERAL ELECTRICAL PROBLEMS: WINDSHIELD WIPERS INOPERABLE DUE TO A SHORT IN SWITCH, RADIATOR FAN RELAY REPLACED, GROUND WIRE LOOSE IN ENGINE CAUSING DASH CLUSTER TO GO HAYWIRE, HORN, POWER WINDOWS, RADIO, SPEEDOMETER, AND AIR CONDITIONER INOPERABLE AT TIMES. *SLC
AIR BAG LIGHT HAS COME ON AND STAYED ON. ALSO, CRUISE CONTROL HAS FAILED TO FUNCTION. DEALERSHIP HAS EXAMINED VEHICLE AND DETERMINED THAT CLOCK SPRING ASSEMBLY WAS A DEFECTIVE COMPONENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
SERPENTINE BELT KEEPS COMING OFF WHILE DRIVING AT VARIOUS SPEEDS. THIS HAS HAPPENED 3 OR 4 TIMES ALREADY. WAS INFORMED BY MECHANIC SERPENTINE BELT WOULD KEEP COMING OFF WHENEVER IT GETS WET. LAST COUPLE OF TIMES BELT CAME OFF THERE HASN'T BEEN ANY RAIN.*AK
CONSUMER WAS PULLING INTO GARAGE AND HEARD A NOISE COMING FROM UNDERNEATH OF VEHICLE. IT WAS A BROKEN PIN FROM TRANSMISSION. DEALERSHIP TOLD HER THAT TRANSMISSION HAD TO BE REPLACED.*AK
EA 01 007/AIR BAG CLOCKSPRING: AIR BAG SENSOR LIGHT IS REMAINING ON, AND HORN IS INOPERATIVE. DEALER WAS NOTIFIED, AND REPAIRS WERE MADE AT CONSUMER COST. *AK THE CLOCK SPRING FAILURE CAUSED CHECK THE AIR BAG LIGHT TO COME ON. THE FUSE FOR THE HOREN WAS REPLACED. *YH
AIRBAG LIGHT WILL NOT GO OUT/HORN DOES NOT WORK. *AK
WHILE DRIVING MIRROR DETACHED FROM WINDSHIELD. *AK
FUEL LEAKING FROM O-RINGS. 3.0 ENGINE NOT INCLUDED IN RECALL # 00V268000.
AFTER STOPPING AT LIGHT, VAN WOULD NOT MOVE. VAN TOWED TO DEALERSHIP. OWNER TOLD THAT VAN NEEDED A NEW TRANSMISSION.
3RD GEAR CLUTCH PACK IN TRANSMISSION FAILED AND VEHICLE STUCK IN SECOND GEAR. RESEARCH HAS SHOWN THAT THESE TRANSMISSIONS HAVE AN EXTREMELY HIGH FAILURE RATE AT LOW MILEAGE.*AK
AIR BAG LIGHTS CAME ON AND THE HORN AND CRUISE CONTROL DO NOT TURN ON ANY MORE.*AK
ENGINE SURGES WHEN CRUISING AT SPEEDS RANGING FROM 30 TO 80 MPH. *AK
SAFTY ISSUES - AIR BAG WARNING LIGHT CAME ON AND VEHICLE WAS TAKEN TO THE DEALER REPAIR SHOP. I WAS ADVISED THAT THE AIR BAG WOULD NOT WORK AS THE "CLOCK SPRING WAS DEFECTIVE" . ALSO, THE DEALER INDICATED THE "CLOCK SPRING" COULD ALSO CAUSE THE HORN & CRUISE CONTROLL TO FAIL. I HAD THE CLOCK SPRING REPLACED BY DEALER AT MY EXPENSE.
AIR BAG LIGHT ON DASHBOARD WILL NOT GO OFF DURING OPERATION OF VEHICLE/ HORN WILL NOT FUNCTION. ALSO, CONSUMER'S WIFE SMELLED A BURNED RUBBER ODOR THAT WENT AWAY BEFORE LIGHT ON DASHBOARD CAME ON. *AK DEALER REPLACED CLOCKSPRING DUE TO OPEN CIRCUIT. *SLC
WHILE DRIVING 25 MPH IN MIDDLE OF INTERSECTION VEHICLE STOPPED MOVING, BUT ENGINE WAS RUNNING. TTOK VEHICLE TO DEALER WHO FOUND THAT TRANSMISSION NEEDED TO BE REPLACED.*AK
THIRD ROW SEATBELT ON DRIVERSIDE WILL NOT PULL OUT. CONSUMER HAD NOT USED THIS SEAT IN THE PAST, NEVER NOTICED IT BEFORE. *AK *SLC
ELECTRICAL COMPONENT FAILURES HAVE RESULTED IN FIVE VISITS, FOUR REPAIRS - COUNTING THIS CURRENT INCIDENT. WARRANTY ISSUES HAVE PREVENTED IMMEDIATE REPAIR, EVEN THOUGH WE HOLD AN EXTENDED GOLD WARRANTY. DEALER CLAIMS CLOCKSPRING INVOLVEMENT - CUSTOMER CLAIMS OPERATION PERFECT WITHOUT FOR SEVERAL MONTHS. CUSTOMER LEFT CLOCKSPRING UNREPAIRED DUE TO WARRANTY ISSUE, SINCE, A POSSIBLE RECALL IS UNDER REVIEW. CUSTOMER REFUSES PAYMENT FOR REPAIR. DODGE IS UNRESPONSIVE. DEALER IS UNRESPONSIVE. LAWSUIT WILL BE PURSUED. *AK
REAR SEAT BELTS GOT JAM INSIDE THE SPRING MECHANISM THAT RETRACTS THE BELTS. CAUSE = THE "TAR"USED AT THE FACTORY (DODGE) FOR RUSTPROOFING GOT TO THE INSIDE OF THE RETRACTION MECHANISM MAKING TOTALLY USELESS THE SAFETY BELTS.*AK
AIR BAG LIGHT HAS COME ON AND STAYED ON. ALSO, STATES HORN DOES NOT WORK. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC
THE AIR BAG WARNING LIGHT CAME ON THE DASH AT THE SAME TIME THE HORN STOPPED WORKING AND THE CRUISE CONTROL DID NOT FUNCTION. *AK
CRUISE CONTROL FAILED FIRST - THEN AIRBAG LIGHT STARTED COMING ON AT RANDOM - HORN WORKED THROUGHOUT. TOOK VEHICLE TO DEALER. DEALER REPAIRED ON 04/04/01. REPAIR ORDER SHOWS "CLOCK SPRING, OPEN CIRCUIT".*AK
CLOCK SPRING WAS REPLACED DUE TO AIR BAG LIGHT ON DASH COMING ON, AND CRUISE CONTROL FAILING TO FUNCTION. *AK *SLC
CONSUMER WAS AT THE GASOLINE STATION WHEN HE FILLED UP GASOLINE TANK. GASOLINE WAS LEAKING FROM BOTTOM OF TANK. THIS HAS HAPPENED MORE THAN ONE OCCASION. ALSO, THERE HAS BEEN GASOLINE SMELLS COMING INSIDE OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK
AIRBAG LIGHT CAME ON AND HORN STOPPED WORKING, MECHANIC STATED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK ALSO CONSUMER WAS HAVING PROBLEM WITH THE RADIO THAT HAS BEEN WORKED ON FIVE TIMES AND REPLACED TWICE AND STILL DOESNOT WORK TO CONSUMER'S SATISFACTION, CONSUMER ALSO HAD BRAKES REPLACED, ALSO THE TENSIONER BELT ON THE TIMING BELT, ALSO THE WATER PUMP BROKE, ALSO TRANSMISSION WENT OUT.*JB
AIR-BAG WARNING LIGHT IS ON, HOWEVER THE AIR BAG HAS NEVER BEEN DEPLOYED IN THIS VEHICLE. DEALER CHARGED $140 JUST TO DIAGNOSE PROBLEM, AND WANTED APPROXIMATELY $1,000 TO FIX THE PROBLEM. DODGE/CHRYSLER CUSTOMER SERVICE HAS BEEN CONTACTED. ASSOCIATED PRESS IS INDICATING THE NHTSA IS LOOKING INTO THE MATTER ALTHOUGH THERE HAS NOT BEEN A FORMAL RECALL.
WHEN DRIVING IN A PARKING LOT AND ATTEMPTING TO PULL INTO A PARKING SPACE CONSUMER NOTICED A NOISE COMING FROM FRONT END, PLACED VEHICLE IN REVERSE AND VEHICLE WOULD NOT RESPOND, THEN PLACED VEHICLE IN DRIVE, AND THE VEHICLE WOULD NOT RESPOND IN DRIVE, CONSUMER CONTACTED DEALER AND DEALER NOTICED MAJOR PROBLEMS WITHIN TRANSMISSION AND OIL PAN, TRANSMISSION NEEDED REPLACING. *AK *SLC
CONSUMER'S AIRBAG LIGHT HAS BEEN INTERMITTENTLY ON & OFF. FOR PAST 1 1/2 WEEKS THE LIGHT HAS BEEN STAYING ON. PROBLEM MUST BE AFFECTING HORN, IT HASN'T WORKED IN PAST MONTH. DEALER WANTS CONSUMER TO COVER COST. CONSUMER DOESN'T KNOW WHY IT HAPPENING ONLY THAT IF IN AN ACCIDENT IT WILL NOT OPERATE CORRECTLY*AK. CONSUMER STATES EVERYTHING ON STEERING COLUMN IS FAILING INCLUDING CRUISE CONTROL. *SLC
WHILE PUTTING REAR SEAT BELT ON SEAT BELT BOLT PULLED FROM FLOORBOARD. *AK WHEN THE CONSUMER PURCHASED THE VEHICLE, THE SIDE DOOR HAD BEEN DAMAGED RIGHT WHERE THE SEAT BELT WAS. THIS VEHICLE HAD BEEN AT THE DEALER THREE TIMES FOR THE SAME SEAT BELT PROBLEM. *YH
DEALERSHIP REPAIRED DEFECT OF AIRBAG/STEERING COLUMN/ELECTRICAL PROBLEMS LAST FEBRUARY. CONSUMER STATES THAT THESE DEFECTS HAVE OCCURRED AGAIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
CONSUMER'S VEHICLE HIT ANOTHER VEHICLE HEAD-ON TO SIDE OF OTHER VEHICLE. VEHICLE WAS MOVING APPORXIMATELY 55 MPH AT THE TIME OF IMPACT, AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOY.ED. *AK
AIRBAG LIGHT IN ON DASHBOARD STAYS ON CONSTINOUSLY, AND VEHICLE OVERHEATS. *AK
MY SPEEDOMETER IS MOVING ERATICALLY BACK AND FORTH. *AK
REPLACEMENT OF FAILED BULB CAUSED ABRASIONS TO HAND ACCESS DOOR IS TOO SMALL, AND A WIRING HARNESS OBSTRUCTS ACCESS TO LIGHT SOCKET. TWO BULBS SHATTERED. DEALER HAD TO DISASSEMBLE BATTERY AND ELECTRICAL BUS TO ACCESS THE LIGHT SOCKET, 30 MIN LABOR, $45 COST. DIFFICULTY OF REPLACEMENT DISCOURAGES SAFE MAINTENANCE OF LIGHTING, AND CUTS YOUR HANDS.
WINDSHIELD WIPERS COME ON WITHOUT DRIVER INTERVENTION. SO FAR, NO ACCIDENT BUT THIS INDICATES A PROBLEM WITH THIS ESSENTIAL SAFETY SYSTEM. THIS HAPPENS ABOUT TWICE A MONTH. THE CAR IS DRIVEN DAILY. DEALER HAS NO EXPLANATION. *AK
WHILE DRIVING THE OVERDRIVE TRANSMISSION FAILED CAUSING THE VAN TO SUDDENLY BEGIN TO LOOSE POWER DUE TO POOR CONSTRUCTION AND DESIGN, AS THE CONSUMER CONTINUED TO DEPRESS THE ACCELERATOR THE VEHICLE CONTINUED TO SLOW DOWN UNTIL IT WOULD NO LONGER MOVE. NLM
ENGINE CHECK LIGHT STAYS ON DASHBOARD FOR A LONG PERIOD OF TIME. DEALERSHIP IS AWARE OF PROBLEM.*AK
I HAVE BEEN SEEKING INFORMATION REGARDING ID # 00V26800, NUMEROUS E MAILS TO DAIMLER CHRYSLER HAVE RESULTED IN FRUSTRATION, REF#8309811 TICKET# 207346,I CAN'T GET THEM TO ANSWER QUESTIONS REGARDING MY VEHICLE, THEY SAY IT IS OUT OF WARRANTY! THEY SAY THERE WAS NO MEDIA NOTIFICATION! IT WAS IN THE USA TODAY!I ASKED WHO DETERMINES WHAT VANS WILL BE RECALLED AND THEY DON'T ANSWER. THE RECALL CLEARLY SAYS 1995-1999. CAN YOU PLEASE HELP?*AK
WHILE DRIVING SERPENTINE BELT WOULD BECOME LOOSE. WOULD HAVE NO PRIOR WARNING. IT CAUSED PROBLEM WITH STEERING.*AK THE LOOSE SERPENTINE BELT CAUSED POWER STEERING LOSS AS WELL AS POWER BRAKES AND COOLING FAN. *YH
PARKING BRAKE HAS NEVER BE ABLE TO HOLD VEH., EVEN ON SLIGHT INCLINE. DEALER SAID PARKING BRAKE "NORMAL".*AK
THE VEHICLE TRANSMISSION NEEDS TO BE REPLACED/OVERHAULED FOR THE SECOND TIME, THE CONSUMER IS REQUESTING ASSISTANCE FOR THE COST OF THE REPAIR. NLM
CONSUMER WAS STANDING NEXT TO VEHICLE WHEN ENGINE BELT FELL OFF, AND ENGINE STOPPED WORKING. THEN, TOOK VEHICLE TO DEALER FOR REPAIRS. DEALE COULD NOT FIND OUT WHAT CAUSES BELT TO FALL OFF WHEN ORIGINAL BELT DID NOT SHOW ANY BRAKEAGE. *AK
WHEN TRYING TO OPEN SLIDING DOOR HANDLE DID BREAK IN DRIVER'S HAND WITHOUT A SHOW OF A CRACK. *AK THE DOOR LOCK SYSTEM WAS REPLACED. THE DEALER POINTED OUT THAT BREAKING OF DOOR WAS COMMON WITH THESE VEHICLE. *YH
WHILE USING AIR CONDITIONER IT STOPPED WITHOUT A WARNING OF ANY ELECTRICAL PROBLEM. *AK A/C WAS REPLACED ON WARRANTY. THE STRUTS WERE LEAKING. THE FUEL SENSOR SYSTEM FAILED PREMATURELY AND WAS REPLACED. *YH
WE HAVE ALREADY FIXED THE TRANSMISSION THREE TIMES AND THIS WILL BE THE FOURTH. WE HAVE HAD A BREAKDOWN A YEAR AFTER THE FIRST REPAIR. EXACTLY A YEAR LATER IT BREAKS DOWN AGAIN. THEN EIGHT MONTHS LATER IT BREAKS DOWN FOR A THIRD TIME. NOW EXACTLY A YEAR LATER IT BREAKS DOWN FOR A FOURTH TIME. THEY INSINUATE IT IS OUR DRIVING BUT THEN THIS SHOULD HAVE HAPPENED WITH ALL OF THE CARS WE HAVE OWNED. WE ARE NOT CARELESS OR INEXPERIENCED DRIVERS. WHO WOULD BE RESPONSIBLE THE MANUFACTURER OR THE REPAIR COMPANY (IN THIS CASE AAMCO)?*AK
SERPENTINE BELT PULLEY LOCKING UP AND CAUSING ENGINE TO CUT OFF. DEALER NOTIFIED, AND MADE REPAIRS; BUT, PROBLEM WAS REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER . *AK
VEHICLE WAS PLACED INTO PARK SO THAT CONSUMER COULD EXIT VEHICLE. WHEN CONSUMER BEGAN TO EXIT FROM VEHICLE TRANSMISSION GEAR HAD SLIPPED OUT OF PARK INTO REVERSE GEAR, AND VEHICLE BEGAN ROLLING. DODGE HAS NOT BEEN CONTACTED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Dodge Caravan → · Every Caravan year → · How the figures are calculated →