Page 7 of 15 · complaints 301–350 of 714

1997 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Air Bags
Filed Apr 26, 2002OH

AIR BAG LIGHT REMAINS ILLUMINATED DUE TO A MALFUNCTION WITHIN CLOCK SPRING WHICH COULD ALSO CAUSE A PROBLEM WITH HORN AND CRUISE CONTROL. IN AN COLLISION THE AIR BAG WILL NOT DEPLOY. *AK *YH

Vehicle Speed Control
Filed Apr 25, 2002PA

CLOCK SPRING FAILED, CAUSING CRUISE CONTROL/AIR BAGS,AND HORN NOT TO WORK. CHRYSLER SAID PART NOT COVERED UNDER WARRANTY. IF PART IS CONSIDERED A WIRING HARNESS THEN IT SHOULD BE COVERED UNDER WARRANTY THAT WE PURCHASED.*AK

Air BagsCrash
Filed Apr 24, 2002KY

WHILE DRIVING AIR BAG LIGHT CAME ON DUE TO A MALFUNCTION IN THE CLOCK SPRING THAT MAY HAVE CAUSED AIR BAGS TO BE INOPERATIVE IN A CRASH. *AK

Engine and Engine Cooling › EngineFire
Filed Apr 24, 2002PA

WHILE DRIVING CAR STARTING MAKING NOISE AND SMOKING, TIMMING BELT HAD CAUGHT ON FIRE. AIR CONDITIONER COMPRESSOR WAS SHUT, AND BEARING WAS GRINDING THAT WHAT CAUSED THE FIRE.*AIK

Seats
Filed Apr 19, 2002AZ

THE MANUAL DRIVER SEAT WILL JUMP BACK INTERMITTANTLY WHILE DRIVING VEHICLE. NLM

Air Bags
Filed Apr 17, 2002AL

WHILE DRIVING THE VEHICLE AT 35 MPH ACCIDENT OCCURED, AIR BAG DID NOT DEPLOY. NLM

Fuel System, Gasoline › Delivery
Filed Apr 15, 2002TN

CONSUMER RECEIVED A RECALL ON THE FUEL LINE ASSEMBLY. HOWEVER, MANUFACTURER AND DEALERSHIP DO NOT HAVE THE PART TO REPLACE THE DEFECTIVE COMPONENT.*AK *JG

Fuel System, Gasoline › Fuel Injection System
Filed Apr 12, 2002PA

RECEIVED RECALL 00V268000 CONCERNING FUEL INJECTION LEAK. DEALER DOES NOT HAVE PARTS AND DOES NOT KNOW WHEN PARTS WILL BE IN. PLEASE ADD VIN. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 11, 2002TX

IN HEAVY RAIN, SERPENTINE BELT COMES OFF WHICH CAUSES VEHICLE TO LOSE ALL POWER. FORCED WATER REDUCES FRICTION, CAUSING BELT TO LOOSEN. THIS WILL BE THE FOURTH BELT TO BE REPLACED. *AK *TT

Fuel System, Gasoline › Fuel Injection System
Filed Apr 5, 2002KY

GOT NHTSA RECALL NOTICE 00V268000/ MANUFACTURER'S RECALL 895. CALLED TO MAKE AN APPOINTMENT, AND DEALER INDICATED THERE WERE NO PARTS. TRIED TO CONTACT DEALER SEVERAL TIMES, BUT NO RETURN CALL. *AK

Fuel System, Gasoline
Filed Apr 5, 2002IL

ON THREE OCCASSIONS CONSUMER SMELLED A STRONG SMELL OF RAW GASOLINE AFTER THE VEHICLE HAD BEEN PARKED FOR A PERIOD OF TIME. THE STRONG SMELL IS IN THE INTERIOR OF THE VEHICLE. *JG

Fuel System, Gasoline › Fuel Injection SystemFire
Filed Apr 2, 2002MA

THERE WAS RECALL 00V268000 ON A FUEL INJECTION SYSTEM. IT WAS CONFIRMED WITH MANUFACTURER. HOWEVER, RECALL DID NOT INVOLVE THIS VEHICLE. WITH OUT WARNING A FIRE BROKE OUT, RESULTING IN TOTAL VEHICLE DAMAGE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Apr 1, 2002AL

CHILD STARTED VEHICLE WITHOUT APPLYING BRAKES. CHILD WAS ABLE TO SHIFT GEAR INTO REVERSE, RESULTING INTO AN ACCIDENT, AND CAUSING MINOR INJURIES. MECHANIC STATED THERE WAS A LOCKING MECHANISM THAT PREVENTED GEARS TO SHIFT WITHOUT APPLYING BRAKES.*AK

Exterior Lighting › Turn Signal › Switch
Filed Mar 28, 2002ME

INTERTERMITTENTLY WHEN THE TURN SIGNAL IS ACTIVATED THE WINDSHIELD WIPERS WILL COME ON. WHEN DRIVING THE WIPERS WILL INADVERTENTLY COME ON. THE DEALER HAS BEEN NOTIFIED. NLM *JG

Air Bags
Filed Mar 25, 2002CA

AIRBAG LIGHT ILLUMINATED/ HORN STOPPED, AND CRUISE CONTROL FAILED. DEALER HAS BEEN CONTACTED. *AK *JG

Engine and Engine Cooling › Engine › GasolineFire1 injured
Filed Mar 25, 2002IL

CONSUMER HAD PARKED VEHICLE AND WENT INSIDE PLACE OF EMPLOYMENT, UPON RETURNING TO VEHICLE HE NOTICED VEHICLE WAS SMOKING UNDER THE HOOD, THE ENGINE AREA HAD CAUGHT FIRE AND VEHICLE WAS TOTALED, DRIVER OF THE VEHICLE WAS TREATED FOR SMOKE INHALATION. *SLC

Fuel System, Gasoline › Fuel Injection System
Filed Mar 20, 2002FL

CONSUMER RECEIVED RECALL 00V268000 LETTER ON FUEL RAIL CROSS OVER. DEALER TOLD CONSUMER THAT PARTS WERE NOT AVAILABLE.*AK

Steering › Hydraulic Power Assist System
Filed Mar 20, 2002AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 19, 2002OR

CONSUMER RECEIVED A RECALL 00V268000 FOR FUEL RAIL. DEALERSHIP HAD NO PARTS AVAILABLE. MARK THOMAS MOTOR; 2315 SANTIAN HWY, SOUTHEAST, ALBANY. 541 967 9105 SERVICE MANAGER FOR DEALERSHIP. *AK

Power Train › Automatic Transmission
Filed Mar 15, 2002IL

TRANSMISSION FAILED AND WAS REPLACED, CONSUMER FEELS THE MANUFACTURER IS AWARE OF THE PROBLEM AND SHOULD REIMBURSE HER FOR THE REPLACEMENT OF THE FAULTY PRODUCT. *SLC

Fuel System, Gasoline › Fuel Injection System
Filed Mar 13, 2002VA

CONSUMER NOTICED GAS LEAKAGE ALSO RECEIVED RECALL 00V268000 LETTER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Mar 13, 2002NH

"CLOCK SPRING" DEFECTIVE. UNDER NHTSA RECALL NO.: 98V046, EARLIER DODGE MODELS SHOWED SIMILAR PROBLEM AND WERE SUBJECT TO A RECALL. I WANT TO SEE A RECALL ISSUED FOR THIS MODEL *AKY

Power Train › Automatic Transmission
Filed Mar 12, 2002MO

WHILE DRIVING, VEHICLE STARTED TO MAKE A FUNNY SOUND, VEHICLE STARTED TO LOSE POWER WHEN APPLYING GAS. TOOK VEHICLE TO A MECHANIC, AND THEY STATED IT WAS A PROBLEM WITH THE TRANSMISSION. DEALER HAS NOT BEEN CONTACTED.*AK. CONSUMER STATED BOTH PLANETARIES HAD TO BE REPLACED.*JB

Power Train › Automatic Transmission
Filed Mar 12, 2002WI

CONSUMER STATES TRANSMISSION IS NOT ENGAGING ON COLD START. DEALER REPLACED TRANSMISSION. *TT

Air Bags › Frontal
Filed Mar 11, 2002IL

DRIVING DOWN THE ROAD AT 35 MPH WHEN BOTH AIR BAGS WENT OFF AT ONCE. NO REASON FOR DEPLOYMENT, NO OTHER VEHICLES OR DAMAGE INVOLVED. CAUSED MINER ABRASIONS TO DRIVER AND PASSENGER AS WELL AS DAMAGE BY SPILLED SODA OF PASSENGER. ALSO CRACKED THE WINDSHIELD. *AK

Seat Belts › Front › Anchorage
Filed Mar 10, 2002NC

AM FILING A COMPLAINT IN REGARDS TO REPORTEDLY UNSAFE "GEN-3" SEATBELTS INSTALLED AS OEM EQUIPMENT IN OUR VAN. THE MFR. REFUSES TO REPLACE THESE REPORTEDLY DEFECTIVE BY DESIGN SEATBELTS, AND WANTS US TO PAY THE COST ($1600.00) TO REPLACE THESE BELTS. DUE TO THE FACT THAT THESE BELTS HAVE FAILED THE INDUSTRY STANDARD "BALL TEST" I FEEL THAT THEY ARE UNSAFE AND SHOULD BE REPLACED AT NO COST TO US. *AK

Seat Belts › Front › Anchorage
Filed Mar 9, 2002GA

PLEASE MAKE CHRYSLER RECALL THESE GEN-3 SEATBELTS BEFORE I HAVE TO MAKE A CLAIM ABOUT A DEATH IN MY FAMILY BECAUSE OF A FAILED SEATBELT PROBLEM. *AK

Air Bags
Filed Mar 6, 2002ID

HORN IS INOPERATIVE, AND AIRBAG LIGHT ILLUMINATES. TOOK VEHICLE TO DEALER, AND DEALER INDICATED NEEDED CLOCKSPRING. PLEASE ADD VIN. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Mar 5, 2002IL

WHILE DRIVING HORN STOPPED WORKING, AND ALL DASH WARNING LIGHTS CAME ON DUE TO AN ELECTRICAL SHORT UNDER THE DASH THAT CAUSED WIRING TO MELT. DEALER SAID WIRING AND COMPUTER HAD TO BE REPLACED. *AK

Air Bags
Filed Mar 2, 2002MD

THIS FAILURE CAUSES THE AIRBAG TO NOT WORK, THE HORN TO NOT WORK AND NO CRUISE CONTROL. I HAVE ALSO HEARD THE THE AIRBAG MAY DEPLY AT ANY TIME. THIS COULD BE A PROBLEM IF GOING DOWN THE ROAD AT 65 MPH. THIS IS A DEFECTIVE PART AND CHRYSLER SHOULD RECALL AND REPAIR. I UNDERSTAND THAT OTHER CARS WITH SAME PROBLEM HAS BEEN RECALLED (SOME JEEPS AND TRUCKS). *AK

Air Bags
Filed Feb 26, 2002OH

INFORMATION REQUEST.*JB

Air Bags
Filed Feb 19, 2002SC

AIR BAG EQUIPMENT SHOULD HAVE A LIFE TIME WARRANTY AND SHOULD NOT BE UP TO OWNER TO REPAIR. THE CLOCKSPRING ALSO CLICKS IN THE STEERING WHEEL EVEN WHEN IT WAS NEW. THE NEW CLOCKSPRING CLICKS TOO. IT DOES NOT SEEM I SHOULD HAVE TO LISTEN TO THE CLOCKSPRING OR PAY FOR IT WHEN IT GOES OUT. *AK

Air Bags
Filed Feb 11, 2002OH

WHILE DRIVING, THE AIR BAG LIGHT WILL COME ON, AND FOR THE PAST MONTH THE LIGHT HAS BEEN ON.*AK *JG

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Feb 11, 2002OH

AFTER NOTICING A LEAKAGE ON THE RADIATOR, CONSUMER HAD TAKEN VEHICLE IMMEDIATELY TO DEALER. DEALER REPAIRED THE PROBLEM, AND COULD NOT DETERMINE THE CAUSE. *AK *JB

Vehicle Speed Control
Filed Feb 11, 2002OH

WHILE DRIVING, CONSUMER ATTEMPTED TO ACTIVATE CRUISE CONTROL, BUT IT WOULD NOT WORK, THE DEALER COULD NOT FIND THE PROBLEM.*AK *JG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 7, 2002MO

BRAKES WERE MAKING NOISE. TOOK VEHICLE TO DEALER, AND DEALER INDICATED ROTORS WERE PITTED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 7, 2002MO

BRAKES WERE MAKING A NOISE. TOOK VEHICLE TO DEALER, AND DEALER INDICATED ROTORS WERE PITTED.*AK

Air Bags
Filed Feb 6, 2002MD

AIRBAG LIGHT REMAINS ILLUMINATED ON DASHBOARD. DEALER STATED CLOCKSPRING MATERIAL IS THE SOURCE OF PROBLEM, PLEASE PROVIDE FURTHER DETAILS.*AK

Electrical System › Horn
Filed Feb 1, 2002AZ

AIRBAG LIGHT CAME ON - HORN STOPPED WORKING. DIAGNOSIS IS FAILED CLOCKSPRING. COST OF REPAIR IS $100 "GOODWILL" REPAIR PRICE FROM DODGE. NOT COVERED BY PREMIUM EXTENDED WARRANTY.

Visibility › Windshield Wiper/Washer
Filed Jan 31, 2002CA

WHILE DRIVING WINDSHIELD WIPERS WILL AUTOMATICALLY COME ON AND REST IN THE MIDDLE OF WINDSHIELD, CAUSING A DISTURBANCE WITH VIEW OF DRIVER.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 26, 2002PA

I BELIEVE THE VEHICLE IS DESIGN WITH THE KIDS IN MIND, THE CASE HAS BEEN REPORTED AND EVEN SHOW ON ODI BOARD WITH NUMBER ODI ID 515856. THE PROBLEM IS REPORTED TO CHRYSLER BUT TURNED IT DOWN TO BE AN OPTION ON THE VEHICLE WHICH SUPPOSED TO BE ERROR TO THE VEHICLES. I AM MAKING CLAIM TO RECALL THE VEHICLE BECAUSE OF THIS PROBLEM. THE PROBLEM IS THE TRANSMISSION CAN BE EASLY OUT OF PARKING BY KIDS. OTHER CARS EVEN MY 1991 TOYOTA NEEDS YOU TO DEPRESS THE BRAKE BEFORE YOU CAN ENGAGE THE TRANSMITION. D/ CHRYSLER IS CLAIMING THAT IS STATED ON THE MANUAL NOT TO LEAVE THE KID IN THE CAR. BUY THIS IS NOT AN EXCUSES TO PUT AMERCAN KID IN DANGER. I WAS ADVISED TO SELL THE CAR BUT I AM NOT WILLING TO PUT ANOTHER KIDS IN DANGER, PLEASE TALK TO CHYSLER TO STOP PUTTING THIS AS OPTION BUT AS PART OF SAVETY IN THE CAR. WHY ORDINARY CARS IN OTHER MODEL ARE EQUIPED WITH THIS SAFETY IN MIND AND WHY SHOULD WE ALLOW CHRISYLER TO PUT OUR KIDS IN DANGER BECAUSE OF THEIR SELFISH ACT?.FOR A REMINDER , THE PROBLEM IS THE ''TRANSMISSION ENGAGE EASLY FROM PARKING EVEN IF THE IGNITION IS NOT ON OR KEY ON THE IGNITION. IF YOU ARE REVIEWING THIS CASE, AMERICA KIDS LIFE IS IN YOUR HAND. PLEASE HANDLE WITH CARE.THANKS. *AK

Fuel System, GasolineFire
Filed Jan 17, 2002IL

WHILE DRIVING, CONSUMER BEGAN TO SMELL GASOLINE FUMES AND PULLED TO THE SHOULDER, THE VEHICLE BURST INTO FLAMES IN THE ENGINE COMPARTMENT, FUEL WAS LEAKING FROM THE FUEL DELIVERY SYSTEM IN THE ENGINE COMPARTMENT, CLAIM 13-7076-635. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002MN

VEHICLE EXPERIENCED FIRE IN THE ENGINE COMPARTMENT WHILE PARKED, IT IS A TOTAL LOSS, CLAIM 13-1389-946. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002TX

WHILE DRIVING, VEHICLE CAUGHT ON FIRE UNDER THE HOOD, CLAIM 53-C624-851. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002IL

WHILE PARKED, VEHICLE CAUGHT ON FIRE IN THE LEFT FRONT CORNER OF THE ENGINE COMPARTMENT, IT STATES THAT THE ONLY POSSIBLE NATURAL CAUSE FOR THE FIRE WOULD BE AN ELECTRICAL MALFUNCTION, HOWEVER THIS WAS NOT PRESENT IN THE EVIDENCE THAT WAS EXAMNINED AFTER THE FIRE, CLAIM 13-7000-834. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002OH

ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS PARKED IN DRIVEWAY, CLAIM 35-W410-264. *SLC

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002VA

VEHICLE STARTED TO SMOKE UNDER THE HOOD, THERE WAS A FLAME BURNING IN THE ENGINE, CONSUMER DOUSED THE FLAME, CLAIM 33-0204-047. *SLC

Electrical System › Alternator/Generator/RegulatorFire
Filed Jan 17, 2002LA

VEHICLE EXPERIENCED FIRE IN THE ALTERNATOR/IGNITION SYSTEM, CLAIM 18-0315-533. *SLC

Fuel System, Gasoline
Filed Jan 11, 2002MI

WHILE DRIVING WOULD SMELL GAS FUMES COMING INSIDE VEHICLE. HAVE CONTACTED DEALERSHIP. PLEASE PROVIDE FURTHER INFORMATION.*AK

Air Bags › FrontalCrash1 injured
Filed Dec 28, 2001OH

VEHICLE WAS TOTALED IN A FRONTAL CRASH ON DRIVER'S SIDE. NEITHER PASSENGER'S OR DRIVER'S AIR BAG DEPLOYED. CONSUMER SUSTAINED MULTIPLE INJURIES. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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