Page 7 of 29 · complaints 301–350 of 1,403

1996 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 28, 2002CA

ABS LIGHT STAYS ON DUE TO DEFECTIVE BODY CONTROL MODULE. DEALER CONTACTED. *AK *YH

Air Bags
Filed May 28, 2002CA

AIRBAG LIGHT STAYS ON AND HORN IS INOPERABLE DUE TO THE BODY CONTROL MODULE. DEALER CONTACTED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 10, 2002PA

WHILE DRIVING AND WITHOUT WARNING VEHICLE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN. *AK CONSUMER STATES DEALER DISCONNECTED SAFETY LOCKS, ALARM SYSTEM, AND KEYLESS ENTRY, THEY THINK IT WILL SOLVE THE PROBLEM BUT IT DIDN?T, STILL VEHICLE STALLS AND STARTS EVERY TIME AFTER 20 MINUTES.*YD

Power Train › Automatic Transmission
Filed May 10, 2002MI

WHILE DRIVING VEHICLE STARTED MAKING A LOUD NOISE. WHEELS WERE DRAGGING LIKE IT DID NOT WANT TO PULL. TOOK VEHICLE TO AN AUTO BODY SHOP, AND MECHANIC INDICATED NEEDED NEW TRANSMISSION.*AK *YH

Child Seat
Filed May 10, 2002CA

INTEGRADED SAFETY BELT STACKED AND MY WIFE COULD NOT REMOVE CHILD FROM THE SAFETY BELT ON THE PASSENGER SIDE. DEALER WON'T REPLACE THE SAFTY BELT FREE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 9, 2002FL

VEHICLE STALLS WHILE COMING TO A STOP AT 25 MPH. HAS STALLED 4-5 TIMES. DEALER CANNOT FIND A PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed May 9, 2002CA

LOSS OF OIL AND OVERHEATING WHILE DRIVING. TAKEN TO A REPAIR SHOP, AND INFORMED OF A HEAD GASKET FAILURE. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Tires
Filed May 3, 2002CA

ON 22 APRIL 2002 AT APPROXIMATELY 5:35 PM WHILE DRIVING ON I-10 WEST NEAR LORDSBURG, NM MY VAN STARTED TO VIBRATE VIOLENTLY. I ASSUMED IT WAS UNEVEN PAVEMENT HOWEVER WHEN I SLOWED DOWN THE VIBRATION DIMINISHED BUT DID NOT CEASE. NOT SURE WHAT THE PROBLEM WAS I EXITED AND STOPPED FOR THE DAY. THE NEXT MORNING WHILE INSPECTING THE CAR I NOTICED THE PASSENGER SIDE REAR TIRE WAS COMING APART (BADLY). I HAD THE DAMAGED TIRE CHANGED AND THE OTHERS INSPECTED. THE OTHER TIRES APPEARED FINE. I BOUGHT THE TIRES NEW IN APRIL 1999. THEY HAVE APPROXIMATELY 34,000 MILES ON THEM. I STILL HAVE THE DAMAGED TIRE. DO YOU WANT IT? PLEASE FEEL FREE TO CONTACT ME.*AK

Air Bags
Filed May 2, 2002NY

CONSUMER STATES AIR BAG LIGHT CAME ON AND STAYED ON ALL DAY, AND THE HORN STOPPED WORKING. TOOK VEHICLE TO DEALERSHIP WHO INFORMED HER THIS WAS A RESULT OF A DEFECT IN THE CLOCK SPRING.*JB *JG

Air Bags
Filed Apr 30, 2002NY

THE CLOCKSPRING ASSEMBLY FAILED RENDERING AIRBAG USELESS. THE FAILED PART WAS DISMANTLED AND IT SEEMS TO ME THAT THIS FAILURE IS A LATENT DEFECT THAT IS INDEED SAFETY RELATED. I'D BE HAPPY TO SUPPLY YOU THE PART SINCE CHRYSLER SEEMS UNINTERESTED IN RESOLVING THIS MATTER. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 25, 2002CA

FRONT BRAKE ROTORS ARE PREMATURELY WEARING AWAY, ROTORS HAVE WARPED, AND HAVE BEEN REPLACED FOUR TIMES ALREADY.*AK. CONSUMER STATES ROTORS WEAR CAUSING VIBRATION AND PULSATION WHEN STOPPING, ALSO BELT DRIVE AND TENSIONER BELT WERE REPALCED, AND THE ENGINE LIGHT WAS ON.*JB

Seats › Front Assembly › ReclinerCrash2 injured
Filed Apr 25, 2002NY

WHILE AT A STOP ANOTHER VEHICLE REAR ENDED CONSUMER AT ABOUT 55 MPH. BOTH PASSENGERS' SIDE SEATBACKS COLLASPED. AS A RESULT OF SEATBACK COLLASPING CONSUMER FELT SOME OF THE INJURIES WOULD NOT HAVE BEEN SO BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Apr 24, 2002NY

AIR BAG LIGHT COMES ON AND OFF. WHEN CONTACTING DEALER, DEALER NOTED THAT CLOCK SPRING ON VEHICLE IS THE REASON FOR LIGHT COMING ON. THEY ARE NOT WILLING TO DO ANYTHING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Apr 23, 2002PA

PART WHERE CALIPER BOLTS TIGHTEN CALIPER IS UNSAFE THIS VEHICLE IS ONLY A 1996 AND SHOULD BE IN BETER CONDITION I FEEL THE DEFECT NEEDS TO BE CORRECTED. *AK

Air Bags
Filed Apr 23, 2002NY

FAILURE STARTED AS AN INTERMITENT ILLUMINATION OF THE AIR BAG LIGHT. LATER NOTICED THAT THE CRUISE CONTROL DID NOT WORK. APRIL 10, 2002 HORN WOULD NOT SOUND WHEN ATTEMPTING TO SIGNAL ANOTHER CAR BACKING OUT OF A PARKING SPOT. AVOIDED THE CAR AND AN DAMAGE. NOW THE AIR BAG LIGHT IS ON CONSTANTLY. NEITHER THE HORN OR CRUISE CONTROL WORK AND I ASSUME THE AIR BAG IS INOPERATIVE. THE VAN IS GOING IN FOR THE FUEL RAIL RECALL ON APRIL 29 AND I WILL ASK ABOUT THE CLOCKSPRING AT THAT TIME.

Fuel System, Gasoline
Filed Apr 19, 2002MN

CONSUMER STATES SHE CALLED HER DEALER TO REPAIR HER RECALL AND WAS TOLD THAT THEY DO NOT HAVE THE PART TO REPAIR HER AUTO. THE NAME AND LOCATION IS AS FOLLOWS: BROOKDALE CHRYSLER /PLYMOUTH , 6121 BROOKLYN BLVD. MINNAPOLIS, MN 55429 763--535 5200. SHE WAS TOLD THAT IT WOULD BE JULY 2002, BEFORE THEY COULD GET TO HER AUTO. NM

Seat Belts › Front › Buckle Assembly
Filed Apr 15, 2002NV

AT A SUDDEN STOP SEAT BELTS CAME UNDONE.*AK

Suspension
Filed Apr 11, 2002WI

FRONT SUSPENSION HAS A PART THAT SECURES SUSPENSION TO VEHICLE. RUST BUILDS UP THAT IS PUTTING HOLES IN VEHICLE IN THAT AREA. CONTACTED DEALER. *AK

Engine and Engine Cooling › Engine
Filed Apr 11, 2002WA

ENGINE KNOCKING DUE TO RIGHT HEAD ROCKER ARM RETAINER BEING BROKEN OFF HEAD, AND BENT ROCKER ARM/ SHAFT BENT.*AK WHILE DRIVING THE CHECK ENGINE LIGHT BLINKS THREE TIMES. CONSUMER STATES THE CAST ROCKER ARM FAILURE WAS DUE TO FLAW IN DESIGN. THE EXHAUST MANIFOLD BROKE. *YH

Fuel System, Gasoline
Filed Apr 11, 2002FL

PERIODICALLY WHEN TURNING VEHICLE TO LEFT OR RIGHT VEHICLE STALLS. TOOK VEHICLE TO DEALER. DEALER HAD FUEL SYSTEM CHECKED. CAUSE OF PROBLEM UNKNOWN. PLEASE ADD VIN. *AK

Air Bags
Filed Apr 10, 2002NY

SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, CRUISE CONTROL IS INOPERABLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Air Bags
Filed Apr 9, 2002FL

AIRBAG LIGHT IS ON, VEHICLE HAS NOT BEEN EXAMINED BY DEALER AT THIS TIME.*AK

Air Bags › FrontalCrash
Filed Apr 9, 2002TX

WHILE DRIVING AT 65MPH AT A HEAD ON COLLISION WITH A DEER. FRONTAL AIRBAGS DIDN'T DEPLOY. VEHICLE WAS TOTALLED. DEALER CONTACTED.*AK

Visibility › Windshield Wiper/Washer
Filed Apr 9, 2002CA

WHILE DRIVING IN RAINY WEATHER WINDSHIELD WIPERS BECOMES INOPERABLE, AND AT TIMES, WHEN THE VEHICLE IS BEING DRIVEN WINDSHIELD WIPERS WILL INTERMITTENTLY/ UNEXPECTEDLY COME ON, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Apr 8, 2002PA

WHILE DRIVING OR STARTING UP VEHICLE, FUSE WILL BLOWOUT AND ENGINE WILL SHUTOFF. CAUSE UNKNOWN. DEALER CONTACTED.*AK THE CONSUMER STATES AFTER REPLACING THE FUSE THE ENGINE STARTS. *YH

Fuel System, Gasoline › Fuel Injection System
Filed Apr 8, 2002FL

CONSUMER NOTICED A FUEL LEAK ON THE FUEL RAIL OF THE VEHICLE. THE FUEL COIL CROSSOVER TUBE NEEDED REPLACING. OBLIVIOUS TO THE RECALL, CONSUMER HAD THE MECHANIC MAKE REPAIRS TO PREVENT A VERY DANGEROUS COMPARTMENT FIRE. ONCE IN RECEIPT OF THE RECALL NOTICE, IT STATES THAT IF THE REPAIRS WERE ALREADY MADE PRIOR TO THE RECALL BEING SENT, A REIMBURSEMENT WOULD BE GRANTED. CONSUMER WISHES TO BE REIMBURSED MONIES PAID ON REPAIRS, RECALL NUMBER 00V268. *JG

Air Bags
Filed Apr 5, 2002IN

AIRBAG LIGHT WAS CONSTANTLY ON, TWO WEEKS LATER THE HORN STOPPED WORKING AND WINDSHIELD WIPERS WORKED INTERMITTENTLY. *AK *YD

Visibility › Windshield Wiper/Washer
Filed Apr 5, 2002IN

WINDSHIELD WIPERS WORK INTERMITTENTLY. CONSUMER FEELS THIS IS DANGEROUS WHEN DRIVING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Windshield Wiper/Washer
Filed Apr 5, 2002IN

DEVICES ON STEERING WHEEL DO NOT WORK. WINDSHIELD WIPERS/ CRUISE CONTROL, AND HORN DO NOT WORK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Exhaust System
Filed Apr 2, 2002NJ

THERE IS SMOKE THAT CONTINUEOUSLY COMES OUT OF EXHAUST CAUSING VEHICLE TO FAIL THE INSPECTION. SMOKE WILL COME OUT THE WHOLE TIME VEHICLE IS DRIVEN.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Apr 1, 2002TN

RECALL 00 V 268 000/FUEL LEAKAGE: DEALER : CARL GREGORY DODGE; JOHNSON CITY, TN; PHONE# 423/283-8600 WAS UNABLE TO HONOR RECALL BECAUSE PARTS WERE UNAVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Mar 30, 2002FL

CLOCKSPRING FAILURE, AIR BAG LIGHT IS ON AND HORN DOES NOT WORK. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 27, 2002CA

GOT RECALL NOTICE AND CALLED DEALER, DEALER INDICATED NO PARTS WERE AVAILABLE AND THEY DON'T KNOW WHEN PARTS WILL BE AVAILABLE. NLM

Air Bags
Filed Mar 27, 2002OH

INTERMITANT AIR BAG LAMP ILLUMINATION. THE LAMP GOES ON AND OF WHEN THE STEERING WHEEL IS TURNED. SUSPECT A BROKEN WIRE IN THE CLOCKSPRING ASSY. NLM

Air Bags
Filed Mar 25, 2002MD

AIR BAG LIGHT IS ON, AND HORN/ CRUISE CONTROL DO NOT WORK. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 22, 2002PA

CONSUMER DROPPED OFF CAR AT DEALER FOR RECALL 00V268000 REPAIRS. AT THE END OF DAY DEALER STATED THAT PARTS WERE NOT AVAILABLE. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 22, 2002CO

CONSUMER IS REQUESTING A REFUND FOR THE RECALL WORK THAT WAS PERFORMED ON THE FUEL INJECTION SYSTEM.(00V268000)*JB

Fuel System, Gasoline › Fuel Injection System
Filed Mar 21, 2002WA

RECEIVEDP RECALL NOTICE 00V26800/ MANUFACTURER'S RECALL 895, AND CALLED DEALER FOR AN APPOINTMENT. DEALER DID NOT HAVE PARTS, AND COULDN'T GET PARTS IN. *AK

Vehicle Speed Control
Filed Mar 21, 2002CA

DEFECTIVE CLOCK SPRING CAUSED CRUISE CONTROL/ AIR BAG, AND HORN TO MALFUNCTION AT THE SAME TIME. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 20, 2002IN

THERE IS RECALL, OOV268000, ON FUEL RAIL LEAKAGE. DEALER STATED THAT PARTS WOULD NOT BE AVAILABLE FOR 6 MONTHS.*AK CONSUMER STATES THAT RECALL REPAIRS HAVE BEEN COMPLETED. *SLC

Fuel System, Gasoline
Filed Mar 18, 2002NY

WHEN DRIVING GAS FUMES WERE COMING INSIDE OF VEHICLE. HAD TO OPEN WINDOW TO BREATH. ODOR ALSO CAME FROM UNDERHOOD.VEHICLE HAS NO ACELERATION POWER. DEALER CONTACTED. *AK

Electrical System › Horn
Filed Mar 16, 2002MI

AIRBAG LIGHT CAME ON AND STAYED ON, NO HORN OR CRUISE CONTROL. A FEW DAYS LATER I READ ABOUT CHRYSLER MINIVANS BEING INVESTIGATED BECAUSE OF FAULTY CLOCKSPRING ASSEMBLIES. AFTER READING THAT, I CALLED OUR DEALER AND ASKED IF THERE WAS A RECALL ON IT. NONE! THIS IS DEFINITELY A SAFETY ISSUE. NO AIRBAG, NO HORN MEANS DANGEROUS DRIVING CONDITIONS. WE HAD TO PAY TO HAVE THE PART REPLACED. AFTER READING THROUGH 96 COMPLAINTS ABOUT THIS PART ON YOUR WEBSITE, I THOUGHT I WOULD ADD MY COMPLAINT. CHRYSLER PAID FOR OUR NEW TRANSMISSION, BUT WE HAD TO PAY LABOR. ALSO PAID FOR THE NEW ELECT. FOR AC KNOB.*AK

Latches/Locks/Linkages › Tailgate › Latch
Filed Mar 15, 2002MN

TAILGATE DOES NOT LATCH, AND WILL NOT SHUT. TAILGATE STAYS OPEN. DEALER CONTACTED. *AK *TT

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 15, 2002GA

WHILE TRAVELING AT HIGHWAY SPEEDS AND WITHOUT ANY INDICATION VEHICLE WOULD STALL AND IDLE HIGH. DEALER HAS SERVICED VEHICLE, BUT COULD NOT DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Fuel System, Gasoline › Fuel Injection System
Filed Mar 13, 2002CA

WHILE DRIVING SMELL OF FUEL ENTERED VEHICLE. RECEIVED RECALL 00V268000 LETTER FOR THE SAME ISSUE 3 TIMES, AND PROBLEM WAS NOT REMEDIED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Fuel System, Gasoline › Storage
Filed Mar 13, 2002WA

MANUFACTURER'S RECALL 895 CONCERNING FUEL RAIL. THERE WERE NO PARTS AVAILABLE AT ALL. NAME OF THE DEALERSHIP IS DEWAYNE LANE CHRYSLER 7800 EVERGREEN WAY EVERETTE WA. PHONE NUMBER 1888 444 526. *AK

Air Bags
Filed Mar 12, 2002MI

WHILE DRIVING AIR BAG LIGHT IS ILLUMINATED, AND HORN/ CRUISE CONTROL ARE INOPERATIVE. WINDSHIELD WIPERS COME ON SPORADICALLY. DEALER WAS NOT CONTACTED. *AK CONSUMER STATES THAT SERVICE ENGINE LIGHT WILL NOT GO OUT, FUEL PUMP , COMPUTER AND COIL PACER REPLACED. ALSO PRESENTLY IN THE PROCESS OF REPLACING CLOCK SPRING. *YD

Seat Belts › Front › Anchorage
Filed Mar 12, 2002MD

VEHICLE HAS GEN. III SEATBELTS WHICH HAVE BEEN FOUND TO BE FAULTY. I WISH TO REPLACE THEM BUT WAS TOLD THE DEALER DID NOT HAVE THE PARTS. PLEASE HELP.*AK

Seat Belts › Front › Buckle Assembly
Filed Mar 8, 2002NM

ON SEVERAL OCCASIONS, SEAT BELTS COME UNBUCKLED WITH LITTLE MOVEMENT OR SLIGHT BUMP AGAINST THE SEAT BELTS LEAVING PASSENGERS UNSECURED.*AK *TT

Engine and Engine Cooling › Engine
Filed Mar 7, 2002NJ

ENGINE HEAD GASKET LEAKAGE. CONSUMER HAD CONTACTED DEALER, AND DEALER CLAIMED THAT TO CORRECT PROBLEM THEY NEED TO ATTACH A BRASS TO STOP LEAKAGE. PLEASE PROVIDE MORE INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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