Page 6 of 29 · complaints 251–300 of 1,403

1996 Dodge Caravan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Sep 25, 2002MT

CONSUMER STATES, WHILE DRIVING THE VEHICLE APPLIED THE ABS BRAKES SYSTEM, BRAKE PEDAL GOES TO FLOOR. DEALER HAS ENN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 25, 2002MT

THE BRAKE PEDAL GOES TO THE FLOOR. IT HAS BEEN ALMOST 3 MONTHS TRYING TO GET FIXED. THE FIRST DEALER REPLACED THE MASTER CYLINDER TWICE AND BLED AIR TO TRY TO REPAIR. THE SECOND DEALER PERFORMED A BRAKE INSPECTION. THEY FOUND A LOT OF AIR IN THE LEFT REAR LINE AND ALSO BLED THE ABS SYSTEM. I ALSO HAD THEM CHECK THE STEERING BECAUSE THE AIR BAG LIGHT CAME ON WHEN I TURNED THE STEERRING WHEEL AND STEERING WAS NOISEY, LIKE A GROANING SOUND. THEY REPORTED THE CLOCK SPRING CLICKING WHEN THE STEERING WHEEL WAS TURNED CAUSING THE AIR BAG LIGHT TO COME ON - AND THERE IS A MOAN OR A HONK NOISE WHEN TURNING WHICH WOULD TAKE NEW P/S HOSES TO REPAIR. ONE WEEK LATER THE PEDAL WAS ONCE AGAIN GOING TO THE FLOOR AND THE ABS STILL COMING ON. THE DEALER SAID THEY WOULD ORDER A PUMP. WHICH TOOK 2 WEEKS TO GET IN. WHEN I BROUGHT IT IN THEY KEPT IT A FEW DAYS THEN CALLED TO SAY IT NEEDED THE ABS HYDRAULIC PACKAGE AT A COST OF $2,000+. THEY RECOMMENDED I CALL CHRYSLER CUSTOMER SERVICE TO SEE IF THEY COULD ASSIST WITH THE COSTS. CHRYSLER CUSTOMER SERVICE SAID IT WAS A MECHANICAL PART THAT COULD GO OUT AT ANY TIME THEREFORE MY COST SINCE THE VAN IS NO LONGER UNDER WARRANTY (LOW MILEAGE DOESN'T MATTER). I CALLED THE DEALER AND HAVEN'T HEARD BACK IN TWO DAYS TO SEE WHAT THEY COULD RECCOMMEND/ I LOOKED ON THE INTERNET AND FOUND THIS TO BE A PROBLEM WITH THE DODGE CRAVAN SO I WANTED TO FILE THIS COMPLAINT. NLM

Suspension
Filed Sep 20, 2002NY

STRUT TOWER HAS RUSTED OUT AND WAS ABOUT TO FALL OFF. STRUT TOWER HOLDS THE FRONT END OF VEHICLE. CONTACTED DEALER. *AK

Air Bags
Filed Sep 19, 2002NY

WHILE DRIVING AIR BAG LIGHT STAYS ON.*AK *JB

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 17, 2002IL

THREE FAN BELTS HAD TO BE REPLACED DUE TO A DEFECTIVE TENSIONER. VEHICLE AT REPAIR SHOP. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Sep 17, 2002OK

WHEN DRIVING THROUGH A RAIN PUDDLE YOU SERPENTINE BELT, THAT CONNECTS ENGINE TO THE COOLANT FAN ETC., FAILED, RESULTING IN LOSS OF STEERING.CONTACTED DEALER. THIS PROBLEM OCCURRED 4 TIMES.*AK

Suspension › Front › Macpherson Strut
Filed Sep 16, 2002NY

VEHICLE WAS BROUGHT IN FOR A FLAT TIRE REPAIR. PASSENGER'S SIDE STRUT TOWER HAS RUSTED AND SPRING WAS STARTING TO COME THROUGH. THIS MAY HAVE CAUSED FRONT END TO COLLASPE ONTO THE WHEELS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Horn
Filed Sep 11, 2002PA

CLOCKSPRING (LOCATED IN THE STEERING WHEEL) FAILURE RESULTED IN LOSS OF USE OF BOTH AIRBAGS, THE CRUISE CONTROL AND THE HORN

Suspension › Front › Shock Absorber
Filed Sep 10, 2002MI

BOTH RIGHT AND LEFT STRUTT TOWERS HAD RUSTED AMOST COMPLETELY THROUGH. IF THE VAN HAD NOT OVERHEATED, WE WOULDN'T HAVE KNOWN THAT WE HAD A PROBLEM. WE WERE TOLD THAT WE NEEDED SOME PARTS REPLACED, BUT NOT THE IMPORTANCE OF THESE PARTS. WE WERE LUCKY THAT THE STRUTT TOWERS DIDN'T GIVE WAY, AND THAT WE, OR NO ONE ESLE WAS HURT, WHEN WE WENT IN FOR THE REPAIRS, WE WERE TOLD THAT WE WOULD NOT BE ALLOWED TO TAKE THE VECHILE OFF THE LOT.

Air Bags
Filed Sep 9, 2002MA

THE CLOCK SPRING BEHIND THE STERRING WHEEL FAILED, MAKING THE AIRBAG AND HORN TO FAIL TO FUNCTION.*AK

Air Bags
Filed Aug 29, 2002GA

FAILURE OF THIS PART CAUSES THE HORN AND THE CRUISE CONTROL TO BE INOPERABLE AND FOR THE AIRBAG LIGHT TO STAY ON ALL THE TIME. WITH THE NUMBER OF FAILURES OF THIS PART, A RECALL IS NECESSARY. MANY PEOPLE WILL NOT FIX AT THE COST OF THE PART AND WILL BE DRIVING AN UNSAFE VEHICLE.*AK

Vehicle Speed Control
Filed Aug 21, 2002MO

WHILE DRIVING AT ANY SPEED CRUISE CONTROL WILL WORK INTERMITTENTLY. DEALER NOTIFIED. *AK

Suspension › Front › Shock Absorber
Filed Aug 21, 2002OH

LEFT FRONT STRUT TOWER RUSTED THROUGH AND CAUSED LOSS OF PROPER SUSPENSION ON LEFT SIDE. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Suspension › Front › Shock Absorber
Filed Aug 20, 2002OH

CONSUMER OPENED HOOD TO CHECK OIL AND NOTICE THAT STRUT TOWER HAD RUSTED. IF IT RUSTED IT COULD BREAK, AND FRONT END COULD FALL OFF.*AK

Electrical System › Wiring › Interior/Under DashFire
Filed Aug 20, 2002NY

FIRE STARTED WHILE DRIVING. SPREAD QUICKLY, FULLY INVOLVED TOTAL LOSS. INSURANCE ADJUSTER FAMILAR WITH DODGE FIRES. THANK GOD CHILDREN WEREN'T IN AND STRAPPED AT THE TIME.*AK

Visibility › Windshield Wiper/Washer
Filed Aug 20, 2002MN

FIRST THE WINDSHIELD WIPERS COME ON AUTOMATICALL,YTHEN THE CRUISE CONTROL STOPS, THEN THE HORN STOPS WORKING, THEN THE AIRBAG LIGHT COMES ON, NOW THE CAR OCCASIONLLY DOESN'T START UNLESS I ADJUST THE STEERING COLUMN

Engine and Engine Cooling › Engine
Filed Aug 19, 2002MI

VEHICLE OVERHEATED. TOOK VEHICLE TO DEALERSHIP FOR SERVICE, AND WAS INFORMED THAT STRUT TOWER THE HOLDS ENGINE HAD RUSTED, AND COULD CAUSE ENGINE TO FALL.*AK *YH

Fuel System, Gasoline › Fuel Injection System
Filed Aug 19, 2002WV

WHEN PARKING VEHICLE CONSUMER CAN SMELL GAS ON DRIVER'S SIDE. TOOK VEHICLE TO MECHANIC , CHECKED FUEL INJECTOR NO LEAK. ON AUGUST 19TH PARKED ON A HILL, AND CONSUMER NOTICED FUEL IN DRIVEWAY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Aug 14, 2002TN

00 V 268 000/FUEL LEAKAGE: FUEL LEAKING FROM THE O RING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 13, 2002TN

WHILE DRIVING FUEL TANK WILL LEAK FLUID AND COULD CAUSE AND FIRE. DEALER NOTIFIED.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 13, 2002VA

THERE WERE DARK SPOTS UNDERNEATH VEHICLE, THE VEHICLE WAS EXPERIENCING A FUEL LEAK WHICH CAUSED AN ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE, THE DEALERSHIP WAS UNABLE TO FIND THE PROBLEM, THE PROBLEM WAS REMEDIED AT AN INDEPENDENT MECHANIC.*AK THE MECHANIC FOUND THE PROBLEM TO BE THE GAS TANK WHICH WAS REPLACED. *NLM

Tires
Filed Aug 12, 2002MO

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 9, 2002CA

CIRCULAR CRACK IN ROTOR SAROUND THE HUB CAUSED SUDDEN FAILURE OF BRAKE RESULTING IN PARTIAL LOSS OF BRAKING AND POSSIBLE DANGER.*AK

Power Train › Automatic Transmission
Filed Aug 7, 2002CA

TRANSMISSION WOULD NOT SHIFT PROPERLY WHILE DRIVING. DEALER NOTIFIED, AND MADE THE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Aug 7, 2002CA

TRANSMISSION FLUIDS WERE LEAKING FROM UNDERNEATH TRANSMISSION. DEALER WAS NOTIFIED AND MADE REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Suspension › Front › Springs › Air Suspension System
Filed Aug 7, 2002MI

THE TOP OF THE SHOCK TOWERS ARE SHOWING AN UNUSUAL AMOUNT OF RUST. THE RIGHT SIDE SHOCK TOWER IS THE WORST. IT APPEARS THE SHOCK IS STARTING TO PUSH THROUGH THE TOP OF THE SHOCK TOWER. REPORTED THIS TO THE DEALER WHO CONTACTED THE DISTRICT SERVICE REP. I HAVE BEEN TOLD THERE IS A SERVICE BULLETIN ON ITS WAY IN A MONTH OR TWO. BUT THAT WAS FIVE MONTHS AGO.

Steering › Steering Wheel/Handle Bar
Filed Aug 5, 2002NC

WHILE DRIVING STEERING COLUMN WENT OUT. *AK

Visibility › Windshield Wiper/Washer
Filed Aug 3, 2002FL

ON TWO OF THE THREE OCCASIONS, THE WINDSHIELD WIPERS FAILED TO WORK IN A RAINSTORM. AFTER BOTH INCIDENTS, THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE SERVICE TECHNICIAN AND THE MECHANIC WITNESSED THE FAILURE BUT IT DID NOT PERSIST. THEY TOLD ME THAT THEY CAN'T DIAGNOSE THE PROBLEM UNTIL THERE IS A TOTAL FAILURE. I SENT AN E-MAIL TO DODGE HEADQUARTERS, AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. WHAT AM I SUPPOSED TO DO? HAVE AN ACCIDENT BECAUSE MY WIPERS DECIDE TO QUIT IN A RAINSTORM?*AK

Electrical System › Horn
Filed Aug 1, 2002CA

AIRBAG LIGHT HAS COME ON, AND HORN IS INTERMITTENTLY NOT WORKING. DEALER HAS BEEN CONTACTED.*AK

Exterior Lighting › Headlights
Filed Aug 1, 2002LA

THERE IS A PLASTIC LENS THAT COVERS HEADLIGHTS. IT HAS DETERIORATED AND IS BLOCKING THE HEAD LIGHT. CONTACTED DEALER.*A

Power Train › Automatic Transmission
Filed Jul 25, 2002CA

I HAVE REVIEWED ALOT OF WEBSITES AND IT SEEMS THERE HAVE BEEN ALOT OF TRANSMISSION PROBLEMS REPORTED ON THIS MODEL OF CAR. SOME COULD HAVE LED TO ACCIDENTS, WHILE OUR CAR SO FAR INVOLVES ONLY TRANSMISSION FLUID LEAKEAGE AND OCCASIONAL NOISE. BUT, I AM AFRAID THIS MAY BE PRELUDE TO A FULL FAILURE. IT SEEMS PRUDENT TO CONSIDER A GENERAL RECALL ON THE TRANSMISSION SINCE THERE SEEM TO HAVE BEEN SO MANY COMPLAINTS POSTED ON THE INTERNET. EVEN OUR AUTO MECHANIC WAS WELL AWARE OF THE PROBLEM AND SUGGESTED THAT WE COMPLAIN TO THE DEALER AND SEE IF THEY WOULD BE NICE ENOUGH TO HONOR SOME TYPE OF COMPENSATION!*JB

Fuel System, Gasoline › Fuel Injection System
Filed Jul 24, 2002CA

CONSUMER RECEIVED RECALL NOTICE 00V268000 CONCERNING FUEL LEAK. NOTIFIED DEALER, AND THEY SAID PARTS WILL NOT BE IN UNTIL NOVEMBER.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 24, 2002SC

WHILE DRIVING, VEHICLE STALLED DUE TO THE FUEL TANK COLLAPSING ON ITSELF, DEALER STATED THAT THE FUEL TANK NEEDED REPLACED, LATER CONSUMER RECEIVED A RECALL REGARDING THE SEAL IN THE FUEL TANK AND TOOK THE VEHICLE TO THE DEALER, HOWEVER THE DEALER WOULD NOT DO THE RECALL REPAIRS DUE TO THE FUEL TANK BEING COLLAPSED, CONSUMER PURCHASED A FUEL TANK FROM A SALVAGE YARD, HOWEVER THAT TANK WAS ALSO COLLAPSED. *SLC

Power Train › Automatic Transmission
Filed Jul 18, 2002MS

WHILE DRIVING TRANSMISSION JUMPS FROM 1ST GEAR TO 2ND GEAR, CAUSING VEHICLE TO DECELERATE SUDDENLY.TRANSMISSION WAS REPAIRED BY AN INDEPENDENT MECHANIC PREVIOUSLY; HOWEVER, PROBLEM HAS REOCCURRED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Axle Assembly
Filed Jul 14, 2002MA

CAR WAS STOPPED AT AN INTERSECTION. JUST AS I STARTED FORWARD, THERE WAS A LOUD BANG AND THE CAR STOPPED. THE AXLE BROKE AS SOON AS TORQUE WAS APPLIED TO IT. LUCKILY I WAS ON A SLOPE AND WAS ABLE TO ROLL THE CAR BACK OFF THE ROAD. I GOT THE CAR TOWED TO A REPAIR SHOP, WHOSE OWNER STATED THAT BROKEN AXLES WERE "A COMMON PROBLEM WITH CARAVANS". I HAD THE DEALER CHECK FOR RECALLS OR SERVICE BULLETINS; THERE WEREN'T ANY OUTSTANDING ON THIS CAR. DEALER WAS SYMPATHETIC BUT DID NOT OFFER ANY ADJUSTMENT.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 12, 2002MI

CONSUMER STATES AFTER LONG TRIP THERE IS TICKING NOISE IN ENGINE AND THE SERVICE ENGINE SOON LIGHT IS ON. DEALER FOUND ROCKER SHAFT PERCH WAS BROKEN AND REPLACED LIFTERS, REAR HEAD GASKET AND PLUGS. *TT

Air Bags
Filed Jul 11, 2002PA

AIR BAG SENSOR LIGHT COMES ON AND STAYS ON. ALSO, HORN AND CRUISE CONTROL ARE INOPERATIVE.*AK *JG

Air Bags
Filed Jul 10, 2002MO

AIRBAG LIGHT ON , NO SPEED CONTROL, NO HORN. AIRBAG LIGHT INDICATES NONFUNCTIONING RESTRAINT SYSTEM. *AK

Power Train › Automatic Transmission
Filed Jul 10, 2002NJ

I HAVE HAD TO REPLACE THE TRANSMISSION TWICE SINCE I PURCHASED IT FROM THE DEALER. THE FIRST TIME WAS AT AROUND 45000 MILES, AND THE SECOND WAS AROUND 55000 MILES. I HAVE THE WINDSHIELD WIPERS TURNING ON AND OFF BY THEMSELVES, THE HORN STOPPED WORKING AND THE AIR BAG LIGHT WENT ON. THERE IS A LOUD WIND NOISE UNDER THE CAR WHEN YOU DRIVE OVER 40 MPH. THE VEHICLE HAD APPROXIMATELY 29000 MILES WHEN WE PURCHASED IT, AND IT HAS CAUSED US GRIEF EVER SINCE. WE CANNOT TRADE IT IN, AND GET WHAT ITS WORTH, BECAUSE OF THESE AWFUL DEFECTS, NOR DO WE WANT TO PUT OUR CHILDREN IN JEOPARDY. I CANNOT DRIVE OUT OF MY LOCAL AREA BECAUSE I AM AFRAID OF THE VEHICLE BREAKING DOWN ON THE HIGHWAY.*AK

Fuel System, Gasoline › Fuel Injection System
Filed Jun 27, 2002TN

VEHICLE LEAKING FUEL FROM THE SEALING O RING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Exterior Lighting › Headlights
Filed Jun 25, 2002FL

HEADLIGHT LENSES ARE BURNING FROM INSIDE AND CAUSING POOR VISIBILITY WHEN DRIVING AT NIGHT. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Jun 12, 2002MA

AIR BAG/ HORN, AND CRUISE CONTROL WENT OUT WHILE CONSUMER WAS DRIVING. CONTACTED DEALER, AND THE DEALER NOTED THAT CLOCK SPRING WAS THE CAUSE OF THE PROBLEM.*AK *TT

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 11, 2002WA

FUEL PUMP REGULATOR IS PRODUCING TOO MUCH PRESSURE, AND EXTRA PRESSURE IS CAUSING FUEL INJECTION O-RING TO FAIL.*AK

Visibility › Windshield Wiper/Washer
Filed Jun 10, 2002ID

WINDSHIELD WIPERS WERE INOPERATIVE. WHEN DRIVING IN THE RAIN, WINDSHIELD WIPERS DID NOT COME ON RESULTING IN POOR VISIBILITY.*AK *NLM

Visibility › Windshield Wiper/Washer
Filed Jun 10, 2002DE

WINDSHIELD WIPERS COME ON INVOLUNTARILY CAUSING INTERFERENCE WHILE DRIVING. SWITCH IS CUT ON AND OFF TO DISENGAGE. WHEN MANUALLY TURNED OFF IN COLD WEATHER WINDSHIELD WIPERS STOP SHORT AND BLOCK THE DRIVERS VISION. PROBLEM HAS GOTTEN WORSE. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

Air BagsCrash1 injured
Filed Jun 6, 2002GA

VEHICLE WAS INVOLVED IN A ACCIDENT AND THE AIRBAGS FAILED TO DEPLOY, CONSUMER ALSO STATED THAT THE SEAT COLLAPSED, THERE WAS ONE INJURY.*JB

Air Bags
Filed Jun 4, 2002MA

EA 01 007/AIR BAG CLOCKSPRING:AIR BAG LIGHT REMAINS ON WHILE DRIVING, ALSO, BOTH HORN AND CRUISE CONTROL ARE INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission
Filed May 29, 2002GA

WHILE DRIVING TRANSMISSION DROPS OUT OF DRIVE, KEEPS KICKING OUT OF GEARS.*AK

Power Train › Automatic Transmission
Filed May 29, 2002GA

WHILE DRIVING, TRANSMISSION DROPS OUT OF DRIVE AND KICKS OUT OF GEARS.*AK *YH

Visibility › Windshield Wiper/Washer
Filed May 28, 2002CA

WINDSHIELD WIPERS ARE INOPERABLE DUE TO DEFECTIVE BODY CONTROL MODULE. DEALER CONTACTED. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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