2013 Cruiser Rv Viewfinder

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000

1 safety recall

Part 573 reports
Latches/Locks/Linkages13V649000
Filed Nov 19, 201341 vehiclesCruiser Rv

Defect. Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Risk. If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Remedy. Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.

What owners reported

Newest filings
Suspension
Filed Jun 22, 2016NJ

TL* THE CONTACT OWNS A 2013 CRUISER RV VIEWFINDER BEING HAULED BY A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE MANUFACTURER WAS NON-COMPLIANT WITH THE WEIGHT DISTRIBUTION FOR THE TRAVEL TRAILER, WHICH CAUSED A FAILURE MORE THAN ONCE. WHILE THE VEHICLE WAS HAULING THE TRAILER, THE WHEELS WOBBLED EXTENSIVELY AND THE TRAILER SWAYED IN AN UNSAFE MANNER. IN ADDITION, THE AXLES FRACTURED AND THE SPRINGS FAILED. THE DEALER REPLACED ALL OF THE AXLES AND THE SPRINGS, BUT THE FAILURE RECURRED. AFTER THE REPAIR REMEDY, THE TRAILER STILL WOBBLED EXCESSIVELY AND THE SUSPENSION WAS UNSTABLE DUE TO THE FAILURE OF THE WEIGHT DISTRIBUTION CONCERNING THE COMPONENTS BEING STRESSED. THE DEALER WAS NOTIFIED AND THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS AT THE DEALER FOR MORE THAN A MONTH AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE TRAVEL TRAILER WOULD BE REPAIRED. THERE WAS NO MILEAGE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
20143000Routine
2013 — this page1100Routine
20120100Routine
20110200Routine
20100100Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine

Compare every Viewfinder year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 19, 2013. Source: NHTSA Office of Defects Investigation.