No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Tires18V095000
Filed Feb 7, 2018882 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Sunset trailers. These trailers may have Sterling Sport tires that are rated for 1760 lbs. instead of tires that are rated for 2040 lbs. as intended.
Risk. The incorrect tires may be overloaded, possibly resulting in tire failure, increasing the risk of a crash.
Remedy. Keystone will notify owners, and dealers will replace the tires with the correct load rated tires, free of charge. The recall began on March 13, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-313.
Equipment › Recreational Vehicle/Trailer17V667000
Filed Oct 20, 20171,697 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
Risk. If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
Remedy. Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 7, 2018. Source: NHTSA Office of Defects Investigation.