No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Equipment Adaptive/Mobility14V600000
Filed Sep 26, 20142,332 vehiclesCollins Bus Corporation
Defect. Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.
Equipment › Electrical13V469000
Filed Sep 25, 2013251 vehiclesCollins Bus Corporation
Defect. Collins Bus Corporation (Collins) is recalling certain model year 2009-2010 Bantam, Super Bantam, Grand Bantam, Mid Bus Guide, Super Guide, and Grand Guide school buses manufactured September 2009 through April 2010, and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits, causing the circuit board to develop high resistance.
Risk. High resistance may cause the board to overheat, increasing the risk of a fire.
Remedy. Collins will notify owners, and dealers will inspect and, if necessary, replace the circuit board free of charge. The recall began on December 4, 2013. Owners may contact Collins at 1-800-533-1850.
Equipment Adaptive/Mobility12V259000
Filed Jun 7, 2012238 vehiclesCollins Bus Corporation
Defect. COLLINS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2010 GRAND BANTAM, SUPER BANTAM, MID BUS GRAND GUIDE, AND MID BUS SUPER GUIDE SCHOOL BUSES MANUFACTURED FROM FEBRUARY 21, 2008, THROUGH SEPTEMBER 21, 2010, EQUIPPED WITH BRAUN CENTURY-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy. COLLINS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 22, 2012. OWNERS MAY CONTACT THE BRAUN CUSTOMER EXPERIENCE GROUP AT 1-800-488-0359 OR COLLINS BUS CUSTOMER SERVICE AT 1-800-533-1850 EXT. 424.
Seats11V293000
Filed May 23, 2011702 vehiclesCollins Bus Corporation
Defect. COLLINS IS RECALLING CERTAIN MODEL YEAR 2002-2011 BANTAM, GRAND BANTAM, AND SUPER BANTAM SCHOOL BUSES MANUFACTURED FROM OCTOBER 2002 THROUGH MAY 20, 2011, FOR FAILING TO CONFORM TO THE LEG PROTECTION ZONE IMPACT REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 222 "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE VEHICLE OCCUPANTS MAY NOT BE ADEQUATELY PROTECTED AND MAY SUSTAIN INJURIES.
Remedy. COLLINS WILL NOTIFY OWNERS AND DEALERS WILL INSTALL ADDITIONAL FOAM PADDING UNDER THE UPHOLSTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT COLLINS BUS AT 1-800-533-1850.
Seats10V291000
Filed Jun 29, 201012 vehiclesCollins Bus Corporation
Defect. COLLINS IS RECALLING CERTAIN MODEL YEAR 2010 GRAND BANTAM AND SUPER BANTAM SCHOOL BUSES MANUFACTURED FROM OCTOBER 5, 2009 THROUGH JANUARY 4, 2010 AND BUILT WITH CERTAIN LAP SHOULDER BELT SEATS MANUFACTURED BY IMMI. THE SEAT CUSHION LOCKING MECHANISMS WERE MISALIGNED DURING VEHICLE ASSEMBLY. THIS FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Risk. IN THE EVENT OF A CRASH, THE SEAT CUSHION COULD DETACH FROM THE SEAT, INCREASING THE RISK OF INJURY TO THE BUS OCCUPANTS.
Remedy. ALLTHE BUSES HAVE BEEN REPAIRED, THEREFORE AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 26, 2014. Source: NHTSA Office of Defects Investigation.