2018 Collins School Bus

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Seats18V696000
Filed Oct 5, 20181,705 vehiclesCollins Bus Corporation

Defect. Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Risk. If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

Remedy. Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.

Equipment Adaptive/Mobility18V584000
Filed Sep 4, 201859 vehiclesCollins Bus Corporation

Defect. Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy. Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1-800-533-1850 extension 424 or Ricon Customer Service at 1-800-322-2884.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
2018 — this page0200Routine
20170200Routine
20160200Routine
20150200Routine
20140200Routine
20130200Routine
20120200Routine
20110100Routine
19970100Routine

Compare every School Bus year →

Other Collins models

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 5, 2018. Source: NHTSA Office of Defects Investigation.