2011 Collins School Bus

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Seats18V696000
Filed Oct 5, 20181,705 vehiclesCollins Bus Corporation

Defect. Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Risk. If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

Remedy. Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20180200Routine
20170200Routine
20160200Routine
20150200Routine
20140200Routine
20130200Routine
20120200Routine
2011 — this page0100Routine
19970100Routine

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 5, 2018. Source: NHTSA Office of Defects Investigation.