No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Seats › Barriers19V211000
Filed Mar 19, 20193,787 vehiclesCollins Bus Corporation
Defect. Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk. Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
Remedy. Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.
Seats16V310000
Filed May 17, 20164 vehiclesCollins Bus Corporation
Defect. Collins Bus Corporation (Collins) is recalling certain 2016 DH416 school buses manufactured February 18, 2016, to February 19, 2016 built on Ford chassis, and 2016 DE516 school buses manufactured January 18, 2016, to February 19, 2016 built on Chevrolet chassis. These vehicles are equipped with seats that may separate from the base frame due to bolt failure. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety System (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk. In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.
Remedy. Collins will notify owners, and the manufacturer of the seats will replace the seats free of charge. The recall began on June 17, 2016. Owners may contact Collins customer service at 1-800-533-1850. Collins' number for this recall is 16E037.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 19, 2019. Source: NHTSA Office of Defects Investigation.