2011 Coachmen Concord

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment adaptive/mobility. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Equipment Adaptive/Mobility1
000

1 safety recall

Part 573 reports
Equipment17V756000
Filed Nov 22, 2017365,885 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.

What owners reported

Newest filings
Equipment Adaptive/Mobility
Filed Nov 3, 20145,000 milesTX

FIRST, THE RV HAS AN ELECTRICAL SIDE STEP TO ENTER THE COACH. TWO SPOT WELDS HOLDING UP THE 200 LBS PLUS STEP CAME APART AND WAS HELD ONLY BY THE OTHER SIDE WHICH WAS HELD ALSO BY TWO SPOT WELDS. THE STEP IS INSTALLED IN FRONT OF THE DUAL REAR TIRES. IF THE STEP HAD COME OFF IT WOULD HAVE DAMAGED THE REAR TIRES AND ALSO MAY HAVE CAUSED DAMAGE OR AN ACCIDENT BY A VEHICLE TRAVELING BEHIND THE RV. SOLUTION WOULD BE TO BOLT THE STEP ON OR WELD THE ATTACHMENT PLATE USING MORE THAN JUST TWO SPOT WELDS.SINCE THERE WAS NO WAY TO BOLT THE STEP TO THE RV, ADDITIONAL WELDS WERE PLACED ON THE ATTACHMENT PLATE. SECOND SAFETY ISSUE. THE UNIT CAME WITH A JENSEN VR209TP, THREE CAMERA VIDEO SYSTEM (RIGHT SIDE AND LEFT SIDE CAMERA AND ONE REAR CAMERA). THE IMAGES WERE BLACK AND WHITE AND THE IMAGES ON THE MONITOR HAVE ALWAYS BEEN VERY POOR. DURING THE DAYTIME ESPECIALLY, IF THERE IS A SHADOW CREATED BY THE SUN THE MONITOR SHOWS A BLACK SHADOW ON THE MONITOR AND THIS PREVENT BEING ABLE TO SEE ANOTHER VEHICLE OR A PERSON OR CHILD BEHIND THE COACH. I HAVE NOT HAD AN ACCIDENT BECAUSE I GET MY WIFE TO GET OUT OF THE COACH AND CHECK THE BACK OF THE RV FOR ANY HAZARD. I HAVE RECENTLY FOUND OUT THIS IS A COLOR MONITOR AND THE RV MANUFACTURER PUT BLACK AND WHITE CAMERAS ON A COLOR MONITOR. APPARENTLY, THIS WAS DONE TO SAVE MONEY FOR THE MANUFACTURER AND AS A RESULT IT HAS CREATED A SAFETY HAZARD. I AM IN THE PROCESS OF GETTING SOME TYPE OF RESOLUTION FOR THIS ISSUE WITH THE DEALER AND THE MANUFACTURER.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20240400Routine
20230400Routine
20200100Routine
20190100Routine
20180100Routine
20170100Routine
20160100Routine
20150100Routine
20140300Routine
20130200Routine
20120100Routine
2011 — this page1100Routine
20100100Routine
20090100Routine
20070100Routine
20060100Routine
20052200Routine
20040300Routine

Compare every Concord year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.