2007 Coachmen Captiva

Defect. COACHMEN IS RECALLING 13,662 MY 2002-2008 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH GLASS SHOWER DOORS AND MANUFACTURED FROM JUNE 15, 2001 THORUGH AUGUST 6, 2007. WHEN PRESSURE IS APPLIED TO THE TOWEL BAR ON THE GLASS SHOWER DOOR, THE EDGE OF THE BAR MAY CONTACT THE GLASS.

Risk. GLASS BREAKAGE MAY OCCUR WHICH COULD CAUSE PERSONAL INJURY.

Remedy. OWNERS WILL BE PROVIDED WITH NEW MOUNTING HARDWARE FOR THE TOWEL BAR AND INSTALLATION INSTRUCTIONS. IF AN OWNER IS NOT COMFORTABLE REPLACING THE HARDWARE THEMSELVES, A DEALER WILL INSTALL THE HARDWARE AT NO COST TO THEM. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT DECEMBER 19, 2008. OWNERS MAY CONTACT COACHMEN AT 1-574-825-5821.

Defect. COACHMEN IS RECALLING 37,293 MOTORHOMES AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Remedy. COACHMEN IS WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COACHMEN AT 574-825-5821.

FAILURE OF THE BRAKE SYSTEM BY LOCKING UP, DUE TO A PIECE OF PANELING LEFT INSIDE THE BRAKE DRUM AT PRODUCTION. TOOK OUR R.V. IN TO GET AN AWNING REPLACED AT KENT VALLEY RV AS THEY WERE MOVING IT TO THE SHOP TO START REPAIR SERVICE THE BRAKES LOCKED UP ON THEM AND THE RV WOULD NOT MOVE. AFTER INSPECTING TO MAKE SURE THE EMERGENCY CABLE HADN'T BEEN PULLED THEY TOOK OFF THE TIRE FOR FURTHER INSPECTION TO SEE WHY THE BRAKES WERE LOCKED UP AND FOUND A PIECE OF PANELING WEDGED BEHIND THE ELECTRICAL UNIT WITHIN THE BRAKE DRUM. PICTURES WERE TAKEN AND PANELING WAS REMOVED, ALSO BRAKES WERE INSPECTED AND EVERYTHING LOOKED LIKE IT WAS BACK IN WORKING ORDER ALL OTHER TIRES WERE ALSO REMOVED TO MAKE SURE THAT THERE WAS NO MORE PIECES OF PANELING INSIDE THEM. THIS COULD HAVE BEEN CATASTROPHIC AND COULD HAVE COST THE LIVES OF MY FAMILY IF THIS HAD HAPPENED WHILE TRAVELING. I THANK THE LORD THEY DISCOVERED IT THERE AT THE REPAIR SHOP, I COULD ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF WE WERE GOING 55 MPH DOWN THE FREEWAY AND OUR TRAVEL TRAILER LOCKED UP OUR CAR WOULD HAVE DEFINITELY BEEN FLIPPED OVER AND WHO KNOWS IF WE WOULD HAVE SURVIVED THAT'S ALOT OF WEIGHT BEHIND US. *TR

RECEIVED RECALL NOTICE ON DOMETIC REFRIGERATOR IN RV. CALLED DOMETIC ON 9/8/08. DOMETIC ARRANGED/APPROVED SERVICE CENTER TO COME OUT AND REPAIR. MADE APPOINTMENT FOR REPAIR TO BE DONE ON 9/18.REPAIRMAN NEVER SHOWED UP. MADE ANOTHER APPT. FOR REPAIR WITH SAME SERVICE CENTER FOR WEEK OF SEPT 29. AGAIN REPAIRMAN NEVER SHOWED UP AFTER ARRANGING FOR SOMEONE TO MEET HIM. CALLED DOMETIC TODAY 10/08/08 AFTER I COULD NOT GET SERVICE CENTER TO ANSWER PHONE AND ASKED DOMETIC TO ARRANGE FOR ANOTHER SERVICE CENTER TO DO THE WORK. DOMETIC INFORMED ME THAT IT WAS UP TO ME TO CALL AROUND AND FIND SOMEONE TO DO THE WORK FOR $75.00 AS THEY COULD NOT FIND ANYONE THAT CHEAP. I TOLD THEM THAT I FELT THAT SINCE THE RECALL WAS THEIR FAULT THEY NEEDED TO BE THE ONES TO CALL AROUND AND ARRANGE FOR THE SERVICE. I ASKED TO SPEAK TO A SUPERVISOR AND SHE TOLD ME THE ONLY THING SHE COULD DO WAS CALL THE SAME SERVICE CENTER AGAIN AND MAKE A 3RD APPOINTMENT FOR THEM TO COME OUT. I HAVE ARRANGED FOR SOMEONE TO TAKE OFF WORK 2 TIMES NOW AND THIS REPAIRMAN HAS NEVER SHOWN UP. I AM CONCERNED THAT HE WILL EVEN DO THE JOB RIGHT IF HE DOES SHOW UP. IS THIS ANYTHING YOU CAN ASSIST US WITH? *TR