I WAS DRIVING MY CAR AND LOST POWER DUE TO TRANSMISSION NOT SHIFTING OR SHIFTING HARD. ENGINE WILL REV UP TO 4K RPMS BEFORE IT SHIFTS INTO GEAR. THE CAR DOES IT FROM A STAND STILL POSITION TO A MOVING STATE. IT DOESN'T MATTER IF IT IS CITY STREET OR HIGHWAY. I HAVE BEEN READING ABOUT A LOT OF THESE ISSUES. *TR
2016 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
WHILE AT A RED LIGHT VEHICLE BEGAN RUNNING ROUGH AND CHECK ENGINE LIGHT CAME ON DROPPED OFF AT ARIGO DODGE WEST PALM BEACH WAS TOLD MY MOTOR HAS MISFIRE ON #. 4 DEALER SHIP SAID IT HAS A CRACKED HEAD . THE VEHICLE HAS 98,000 MILES OUT OF WARRANTY NO COVERAGE OR PROGRAMS. *TR
I WAS DRIVING MY CARE WHEN THE VEHICLE STOPPED MOVING IN THE MIDDLE OF THE ROAD. THE CAR WOULD EITHER NOT GO INTO GEAR OR WHEN IT WOULD IT WOULD SHIFT EXTREMELY HARD. SOMETIMES THE CAR WOULD REV TO 3-4 RPMS BUT WOULD NOT GO ANYWHERE WHILE OTHER TIMES THE CAR WOULD BE DRIVING AND THEN RPM VERY LOW, VERY SUDDENLY. ALTHOUGH MY CAR IS NOT SHOWING A SPECIFIC RECALL WHEN A VIN SEARCH IS COMPLETED, I DID FIND A LARGE AMOUNT OF COMPLAINTS WHICH WERE VERY SIMILAR TO MINE AND THOSE VEHICLES WERE SAME MAKE AND YEAR.
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR SLID OPEN WITHOUT WARNING. THE CONTACT STATED THAT THE AUTO LOCK FEATURE ON DRIVER AND PASSENGER SIDE OF THE VEHICLE WAS INOPERABLE. ADDITIONALLY, THE DRIVER'S SIDE SLIDING DOOR WAS ALSO INOPERABLE. LARRY H. MILLER DODGE RAM OF PEORIA LOCATED AT (8665 W BELL RD, PEORIA, AZ 85382, (480)865-3986, INFORMED THE CONTACT THAT THE VEHICLE SHOULD BE DIAGNOSED AS TO THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY DIAGNOSED THE VEHICLE AND STATED THAT THERE WAS NO DEFECT WITH THE VEHICLE PRIOR TO THE WARRANTY EXPIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
THE TRANSMISSION STOPPED WORKING WHILE DRIVING AND IN MOTION. I WAS UNABLE TO MOVE AWAY FROM ONCOMING CARS BECAUSE I HAD NO PROPULSION. I WAS IN A STREET TURNING LEFT AND ONCOMING TRAFFIC WAS COMING DOWN THE HILL.
AS OTHERS HAVE DESCRIBED, I AM GOING THROUGH THE SAME ISSUE WITH MY VEHICLE. I WAS DRIVING WITH MY FAMILY TO DINNER ABOUT AN HOUR AWAY AND AS SOON AS WE GOT OFF THE HIGHWAY THE CAR SHUT DOWN AS I WENT TO BREAK. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SCANNED THE CAR AND THE CODE CAME UP AS PUMP FAILURE IN THE TRANSMISSION. THE DEALERSHIP AND THE MANUFACTURER HAVE BOTH TOLD ME THERE IS NO RECALL ON THIS VEHICLE. YET EVERY ONE IN THIS COMPLAINT FORUM FOR THIS SPECIFIC VEHICLE HAVE SAID THEY HAVE LOOKED ONLINE TO CHECK FOR RECALLS AND ONE OF THE RECALLS FOR THE 2016 CHRYSLER TOWN AND COUNTRY IS A TRANSMISSION PUMP FAILURE. ARE OTHER WEBSITES THAT RUN VIN CHECKS GIVING OUT MISLEADING INFORMATION OR IS IT THAT MULTIPLE PEOPLE WITH THIS VEHICLE ARE ALL HAVING THE SAME ISSUE WITH THERE CAR STALLING OUT AND LOSING MOTIVE POWER. THE NHTSA SHOULD BE TAKING THIS MATTER SERIOUSLY. YOU SAY RIGHT ON YOUR WEBSITE THAT THIS STUFF FUELS YOU. START FUELING AWAY UNTIL SOME ONE GETS INJURED OR DIES BECAUSE OF THIS ISSUE. CHECK OUT VEHICLEHISTORY.COM THIS YEAR MODEL AND MAKE. IT SHOWS IT RIGHT ON THERE THE RECALL THAT EVERY ONE OF US SEEMS TO BE HAVING IN THIS COMPLAINT FORUM. YET NO ONE CAN FIND A HISTORY OF THE RECALL. TRANSMISSION PUMP. LOSS OF MOTIVE POWER. ITS RIGHT THERE. IS THE WEBSITE LYING? WHY WAS 20,000+ CARS AFFECTED? WHERE ARE THE ANSWERS WE ARE LOOKING FOR?
WHEN I REACH 40-50 MPH MY CAR WILL NOT SHIFT AND IT SOUNDS LIKE I AM RUNNING OVER RIDGES IN THE ROAD. TOOK IT TO DEALERSHIP AND THEY SAID I NEED TO REBUILD MY TRANSMISSION BECAUSE OF THE TORQUE CONVERTER. IT WAS NOT THROWING OUT A CODE AT ALL. QUOTED ME $2,600.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING A LOUD WHINING NOISE WAS HEARD WITH THE VEHICLE UNSTABLE POWER CONTROL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. LINDSAY CHRYSLER DODGE LLC, LOCATED AT (809 MISSOURI AVE, SAINT ROBERT, MO 65584 (573) 336-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT THE KEY FOB WAS USED AND ATTEMPTED TO UNLOCK THE REAR DRIVER DOOR MANUALLY FROM THE INSIDE OF THE VEHICLE AND THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO DAVID CHRYSLER DODGE JEEP RAM (1801 US-202, GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN I UNLOCK ANY OF THE DOORS AS WELL AS WHEN I OPEN THE BACK HATCH. SINCE I DON'T OPEN THE DOORS WHEN THE CAR IS MOVING I DON'T KNOW WHETHER OR NOT IT WOULD MAKE THE NOISE WHEN MOVING BUT IT DOES WHEN I AM NOT MOVING.
PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 . EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS. RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE. THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017. MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR) FROM NORMAL USE. I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST. NO COLLISIONS INVOLVED.
THE VEHICLE JUMPS WHEN SHIFTING GEARS AND SHUTTERS. IT WILL DOWN SHIFT AND UPSHIFT SUDDENLY AT INAPPROPRIATE TIMES. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, THROUGHOUT THE ENTIRE GEAR RANGE AND VARYING SPEEDS OF INCREASING, DECREASING OR STEADY SPEEDS. THIS BEGAN AROUND 60,000 MILES ON VEHICLE. IT IS A CONTINUING ISSUE THAT HAS BECOME MORE CONSISTENT AND PROMINENT OVER THE PAST 6 MONTHS.
THE AUTOMATIC SLIDING DOOR NO LONGER LOCKS. IT HAS BEEN TRACED BACK AT AN SMALL HYDRAULIC PIN THAT PUSHES THE LOCK OPEN AND CLOSED. TO FIX THIS PART IT HAS BEEN QUOTED BETWEEN $800-$1000. DUE TO THE FACT, THEY HAVE TO REMOVE THE DOOR COMPLETELY, THEN BREAK THE PANEL AND THE TRIM FROM THE INSIDE TO REACH THE PARTS. NOW WE ARE BEING CHARGED TO REPLACE THE PANEL AND THE EXISTING TRIM. HAVE LOOKED INTO THIS AND OTHERS ARE EXPERIENCING SAME / SIMILAR ISSUES. ALL OTHER DOORS LOCK, BUT WHEN LOCKED THE SLIDING DOOR CAN BE OPENED BY ANYONE.
SLIDING DOOR WILL NOT OPEN EVEN MANUALLY. LOOKED ONLINE AND MANY OTHERS WITH SAME ISSUE. ALL OTHER DOORS UNLOCK BUT THE PASSENGER SIDE SLIDING DOOR WILL NOT.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT. WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
MY VEHICLE BROKE DOWN WHILE DRIVING DOWN A MAIN ROAD. VEHICLE STARTED STUTTERING AND STOP MOVING IN THE MIDDLE OF THE ROAD. I HAD TO BE TOWED FROM THE MIDDLE OF THE ROAD. THE MECHANIC TOLD ME IT IS THE TRANSMISSION PUMP THAT HAD SEIZED AND FAILED. HE ALSO SAID THERE IS A RECALL ON MY YEAR VEHICLE. MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL BUT IT PRESENTING WITH THE EXACT SAME PROBLEM AS THE STATED IN THE RECALL. MY VEHICLE ALSO HAS A CRACKED LEFT CYLINDER HEAD. VEHICLE BEGAN SHAKING AT IDOL. I BROUGHT THE VEHICLE INTO THE SHOP AND WAS TOLD IT IS CODE P0304 CYLINDER 4 MISFIRE. I WAS TOLD THE LEFT CYLINDER HEAD NEEDS TO BE REPLACED. WAS TOLD BY MECHANIC THIS HAS BEEN AN ONGOING PROBLEM WITH THIS PARTICULAR ENGINE BUT NO RECALL ISSUED FOR MY VEHICLE. I BELIEVE THAT BOTH OF THESE ISSUES SHOULD BE COVERED UNDER THE RECALL. MY VEHICLE WAS PURCHASED AT A CHRYSLER DEALERSHIP AND I'VE ONLY HAD IT FOR 2 YEARS. I HAVE MAINTAINED IT WELL AND HAD ALL SERVICES PERFORMED ON THE VEHICLE SINCE I'VE HAD IT. IN ITS STATE IT IS NO LONGER DRIVE ABLE AND THE COST OF REPAIR EXCEEDS THE VEHICLES WORTH, MAKING IT A TOTAL LOSS.
THE GAS LIGHT DOESNT COME ON UNTIL THE CAR IS IN RED AND ALMOST EMPTY. THE GAS LIGHT DOESNT COME ON IN ADVANCE.
TL* THE CONTACT OWNS 2016 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE BEGAN TO FAIL WITH WARNING LIGHTS. THE CONTACT HAD TO RESTART THE VEHICLE AND DROVE THE VEHICLE TO FAULKNER CHRYSLER DODGE JEEP RAM FIAT,6643 CARLISLE PIKE, MECHANICSBURG, PA 17050(,717-697-9448) WHERE IT WAS DIAGNOSED WITH A SPARK PLUG FAILURE AND THE SPARK PLUG WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING BACK ORDER PART FOR THE ENGINE CYLINDER #6. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT BEING ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER (FAULKNER DODGE RAM 6643 CARLISLE PIKE, MECHANICSBURG, PA 17050) AND THEY WERE TOLD THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
THERE IS A LOAD BUZZ COMING FROM THE PASSENGER REAR DOOR WHENEVER YOU SHUT THE VEHICLE OFF. UPON RESEARCH OF THIS PROBLEM IT APPEARS THIS IS A WIDESPREAD PROBLEM FOR MANY PEOPLE WITH COSTLY REPAIRS UP TO $1000 FOR A NEW ACTUATOR. UPON REPLACING THE ACTUATOR MANY PEOPLE HAVE EXPERIENCED PROBLEMS AGAIN A YEAR LATER WITH THE ACTUATOR. WHY IS CHRYSLER NOT FIXING THIS PROBLEM WHEN SO MANY PEOPLE HAVE HAD PROBLEMS WITH IT?
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THERE WAS A RECALL (NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,118.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT AS INTENDED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF TRANSMISSION FLUID ON THE REAR WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER, 8455 MALL PKWY, STONECREST, GA 30038, WHERE IT WAS DETERMINED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 114,883.
I WAS DRIVING IN A RESIDENTIAL STREET SUDDENLY MY VEHICLE MADE A NOICE WHEN O DROVE...I DROVE SLOWLY UNTIL I DROVE THE NEXT DAY, IT WONT AT ALL EVEN ON DRIVE SHIFT.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED FORWARD AND THEN CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN UNKNOWN CHRYSLER DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE OF THE TRANSMISSION HYDRAULIC PUMP TO OPERATE AS INTENDED CAUSED DAMAGE TO THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
WHILE DRIVING HOME FROM GAS STATION, VAN STARTED MAKING WHINING NOISE AND THE RPM WOULD JUST JUMP UP ALL ON ITS OWN. THIS IS A VAN AND HAVE CHILDREN THAT RIDE IN IT REGULARLY AND THANKFULLY THEY WAS NOT IN THE CAR AT THAT TIME. WAS ABLE TO SAFELY MAKE IT HOME AND PARKED THE CAR. SPOKE TO A MECHANIC AND DETERMINED IT WAS A TRANSMISSION PUMP PROBLEM. I LOOKED UP MY VIN NUMBER AND ACCORDING TO MULTIPLE WEBSITES THERE WAS A RECALL ON THE VAN DURING A SPECIFIC TIME FRAME MY VAN WAS MADE. WHILE LOOKING MY VIN NUMBER UP ON WEBSITE THOUGH HOWEVER IT SAYS THERE IS NO RECALLS ON MY VAN. EVEN THOUGH ACCORDING TO THE MAIN WEBSITE MY VAN SHOULD BE COVERED UNDER THE MONTHS THE RECALL WAS MADE FOR??? THE WEBSITE SAYS IT IS COVERED UNDER RECALL BUT TYPING IN MY VIN NUMBER THERE IS NO RECALL?? THAT MAKES NO SENSE. THE CAR WOULD JUST RANDOMLY EXCELERATE AND JUMP RPM WHILE DRIVING. I'M VERY LUCKY THERE WAS NO ONE ON THE ROAD OR NO CHILDREN IN THE CAR. I WORK SUNDAYS AT MY EMPLOYMENT AND HAD TO TAKE THE DAY OFF DUE TO NOTHING BEING OPENED TO GET FIXED. WHY IS ONE WEBSITE SAYING MY CAR IN COVERED BUT ANOTHER IS SAYING THERE IS NO RECALL???? I READ SEVERAL COMPLAINTS FROM OTHER PEOPLE. IF THE MANUFACTURE MADE 37000 CARS WITH THIS RECALL PROBLEM AND IT ENDED UP BLOWING THAT MANY PEOPLES TRANSMISSION UP, SHAME ON THEM FOR NOT COVERING THEIR PRODUCT. MILES ARE RIGHT AROUND 100000.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE GOING THROUGH A DRIVE THRU LANE, THE VEHICLE STALLED. THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT BE CAUSED BY THE TRANSMISSION. THE CONTACT STATED THAT THE RPMS REVVED UP; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, ALL THE DOORS LOCKED ON THEIR OWN. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AFTER IT CAME TO A COMPLETE STOP. THE CONTACT CALLED STATE LINE CHRYSLER DODGE JEEP RAM OF KANSAS CITY (1001 W 104TH ST, KANSAS CITY, MO 64114) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), WHICH HE ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.
I HEARD A WHINING FROM THE ENGINE AFTER TRAVELING AT HIGHWAY SPEEDS. CHECKED ENGINE WITH NO NOTICEABLE CAUSE. AFTER TRAVELING FURTHER, THE CHECK ENGINE LIGHT CAME ON AND THE WHINE GOT WORSE. TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS INFORMED THAT THE TRANSMISSION PUMP HAD FAILED.
MY STEERING CONTROLS DO NOT WORK. THE STEERING WHEEL CONTROLS DONT WORK AND CRUISE CONTROL DOES NOT WORK. THE CONTROLS FOR THE SPEEDOMETER FOR DIGITAL USE DO NOT WORK. THERE IS ONLY 36000 MILES ON THE CAR AND THE PART TO FIX IS UNAVAILABLE. THE QUESTION IS WHY NO RECALL WHEN U CANT ORDER THE PART SO OBVIOUSLY EVERYONE IS HAVING AN ISSUE AND THIS NOT WORKING COULD HAVE PREVENTED 2 ACCIDENTS THAT HAVE OCCURRED HAD THE HORN WORKED LIKE IT SHOULD.
THE VAN LOST POWER AND WOULD NOT SHIFT ABOVE FIRST GEAR. IT WOULD REV THE RPMS AS IF IT WERE IN NEUTRAL. IT ALTOGETHER QUIT MOVING ONCE I WAS ABLE TO GET IT BACK INTO OUR NEIGHBORHOOD.
AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.
THE DRIVERS SIDE SLIDING PASSENGER DOOR SUDDENLY IS STUCK IN THE LOCK SHUT POSITION. THERE IS NO WAY OF OPENING THE DOOR MANUALLY OR WITH THE KEY FAB REMOTE. THE OTHER SLIDING DOOR ALSO PRODUCES A LOUD SOUND WHEN IT LOCKS AND UNLOCKS. I TOOK IT IN THE GET FIXED, THE SHOP SAYS THAT THE ACTUATOR IN BOTH DOORS WAS BROKEN AND NEEDED TO BE REPLACED. ONLINE I ALSO FOUND A LOT OF OTHER TOWN AND COUNTRY OWNERS HAVING THIS SAME ISSUE. THIS COULD BE A BIG SAFETY HAZARD IF EVER SOMEONE NEEDED TO BE EVACUATED FROM THE VEHICLE AND THE DOOR IS STUCK SHUT.
REAR PASSENGER DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING THE DOORS
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED A TICKING NOISE COMING FROM THE ENGINE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A MISFIRE IN ENGINE CYLINDER NUMBER FIVE. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DETERMINED THAT THE ROCKER ARM FAILED. THE MANUFACTURER ISSUED AN EXTENDED 150,000 MILE WARRANTY. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY COULD NOT FIND ANYTHING RELATED TO THE FAILURES FOUND BY THE INDEPENDENT MECHANICS. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,300.
RIGHT SIDE DOORS MAKE BUZZING NOISE UPON OPENING. THE VEHICLE IS STATIONARY WHEN THE DOORS ARE BEING OPENED. THIS STARTED WITHOUT ANY REASON THAT I COULD DETERMINE.
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT'S HUSBAND WAS ABLE TO COAST THE VEHICLE TO YOUNG BUICK GMC (2010 E MAIN ST, OWOSSO, MI 48867, (888) 399-4101), BUT IT COULD NOT BE SERVICED BECAUSE IT WAS NOT A GM VEHICLE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT WAS QUOTED A REPAIR ESTIMATE OF $4,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED SLINGERLAND CHRYSLER DODGE INC (3640 E M 21, CORUNNA, MI 48817, 989 743-6331) WHERE SHE WAS GIVEN ANOTHER ROUGH ESTIMATE OF $5,000 FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,750. *LN THE CONSUMER STATED THE MANUFACTURER ASSISTED WITH PAYING A PORTION OF THE REPAIRS. *PM *DL
VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK. TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION. THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.
THE DRIVER SIDE PASSENGER DOOR GOT STUCK IN THE LOCK POSITION AND COULD NOT BE OPENED OR UNLOCKED. FINALLY GOT THE DOOR OPEN AND NOW IT MAKES A LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. REAR PASSENGER DOOR HAS NOT GOTTEN STUCK IN THE LOCK POSITION BUT HAS RECENTLY STARTED MAKING THE SAME LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. THIS COULD BE A SAFETY HAZARD IF THEY DOOR WERE TO GET STUCK IN THE LOCK POSITION DURING AN ACCIDENT.
THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY OR AUTOMATICALLY. I CANNOT OPEN THE DOOR AT ALL. IT JUST STOPPED WORKING WITH NO APPARENT CAUSE.
THE PASSENGER SIDE REAR SLIDING DOOR MAKES A.LOUD BUZZING SOUND AND THE LOCK DOESN'T WORK.
REAR SLIDER DOOR LOCKED AND COULD NOT USE THIS DOOR LOCKING ASEMBLY WOULD NOT RELEASE DOOR HAD TO USE OTHER SIDE IF I HAD ACCIDENT AND CAR WAS ON SIDE I WOULD NOT GET OUT THANKS VEHICLE WAS STOPPED
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR WAS STUCK IN THE LOCKED POSITION AND COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. BAKERSFIELD CHRYSLER JEEP FIAT (3101 CATTLE DR, BAKERSFIELD, CA 93313, (661) 832-3000) STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
THE DRIVER SIDE SLIDING DOOR STOPPED WORKING FROM ONE DAY TO THE NEXT. I USED THE DOOR ON SUNDAY, OCTOBER 20TH AND WENT TO USE IT THE FOLLOWING MORNING AND IT WOULD NOT OPEN VIA THE KEYFOB OR THE OVERHEAD BUTTON. WHEN I TRIED TO MANUALLY OPEN THE DOOR, IT WOULD NOT BUDGE. THE LOCK MECHANISM WILL NOT MOVE. I DID SOME RESEARCH ONLINE AND IT LOOKS LIKE AN ONGOING ISSUE WITH THESE VEHICLES BUT IT PRESENTS A SAFETY ISSUE IF THE VEHICLE GETS IN AN ACCIDENT, IT COULD IMPEDE PASSENGERS EXITING THE VEHICLE AND SUSTAINING FURTHER INJURY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →