2013 Chrysler Town And Country complaints

Passenger side headrest airbag deployed into back of passenger’s head while the vehicle was moving at a slow rate of speed, approximately 25 mph on school/residential street.

Passenger seat headrest blew open while driving to work today. No accident involved. Just bam! Looks like the plastic pieces holding a pin in place gave out.

I have written an email today to: [email protected]; [email protected], [email protected] about the following issue on my 2013 Town and Country Touring. I am hoping they will respond to my request asap. Here is the note (minus the personal details): On July 27, 2021, I went to my driveway and saw that something was amiss with the driver’s headrest. It seemed to have deployed for no reason. I Googled this and learned that it is a defective Active Head Restraint (AHR) system in many Chrysler vehicles, where the plastic breaks off and the headrest deploys unexpectedly when the car is not involved in an accident. I went to have a closer look and sure enough, the plastic piece in the headrest had broken off, causing the headrest to deploy. Because the plastic is broken, I cannot get the headrest to go back into place. This is definitely a defective part in the manufacturing of the vehicle. I am lucky that I was not driving at the time as I am sure it would have given me whiplash on top of the shock of having something like that explode behind my head which could have caused an accident. I read online that there are several class action suits in process for this exact issue against Fiat Chrysler Automobiles. I don’t necessarily want to take part in the law suit -- I just want to get this headrest fixed so that the car is safe to drive again. How can such an important component of the car just give away like that, time and time aga

The active headrest restraint of the front passenger seat deployed, while the van was parked in our driveway. The plastic brackets were broken, so there was no way to reset the headrest. The vehicle was not in any type of collision when the headrest safety feature was activated.

On multiple occasions while driving, the vehicle has simply powered itself off without warning. In addition to the engine cutting off, all interior features and lights also lose power. To restart the vehicle, you must remove the key from the ignition, put the car in park, and then put the key back in with your foot on the brake. This is incredibly dangerous. Diagnostic error codes do not capture the cause of the issue.

My 18 year old son was driving my 14 year old daughter on I97 in Maryland when the passenger seat active head restraints headrest deployed startling both of my kids. No injuries or accidents but pretty scary at 65 MPH

On occasion at least four different times in the past two months, my vehicle has completely shut off while I am driving it. In an instant, a warning comes on my dash that has a lightening bolt, the engine and all electrical/power shuts off, the wheel locks, and I am only able to brake. I have taken it to the dealership where they charged me $100 to find what the issue was, even though unsuccessful. They said because the vehicle showed no codes, they didn’t know the reason for the malfunction, and sent me home. I called Chrysler Recall and they said because there are no open recalls, they are unable to help me. When searching online, I see a lot of people have had this exact same issue but no one helps them fix it. Lawsuits have emerged. Accidents have happened. I have three small children who rely on me and my vehicle. It is completely unsafe for us to drive and for others around us on the road. No one will help diagnose or fix the problem. I need help fast! Please help me.

THE CONTACT OWNS A 2013 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE CONTACT NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF THE VEHICLE. THE CONTACT STATED THE OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE OIL COOLER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,157.

THE VANS POWER WOULD FLICKER ON AND OFF MULTIPLE TIMES. THE WINDSHIELD WIPERS WOULD TURN ON AND OFF. THE RADIO ON AND OFF. ALL DASH LIGHTS ON AND OFF. THEN DRIVING 26MPH ONE DAY IT DID THIS AND THE WHOLE ENGINE SHUT OFF WITH THE KEYS IN THE IGNITION WHILE DRIVING. I LOST ALL POWER, POWER STEERING, AND BRAKES! BATTERY WAS REPLACED AND THE ISSUES KEPT GETTING WORSE.

PURCHASED 2013 CHRYSLER TOWN AND COUNTRY IN JULY OF 2020 AND IT HAD A CLEAN RECORD, WAS A FORMER CARMAX VEHICLE AND MY INDEPENDENT MECHANIC REVIEWED THE VEHICLE AND DEEMED IT A GOOD PURCHASE. I HAVE SINCE CARED FOR THE VEHICLE AND IT HAS RUN WELL UNTIL RECENTLY SEVERAL ERROR CODES CAME UP. P0300, P0456, P0455, P0175. I TOOK IT TO MY MECHANIC AND THEY SAID THIS COULD BE A VEHICLE MANUFACTURER ISSUE. THE CODES SAY SOMETHING ABOUT EVP LEAK, MISFIRE AND SYSTEM RUNNING TOO RICH. THIS SHOULD BE INVESTIGATED TO ENSURE A RECALL ISN'T NECESSARY. REPAIRS ARE WELL OVER $1000 AND NOT DUE TO ANY PRE EXISTING ISSUES.

THE FRONT SEAT PASSENGER SIDE HEADREST SPONTANEOUSLY BUSTED OPEN ABS CANNOT BE PUT BACK BECAUSE THE RINGS THAT HOLD IT IN PLACE BROKE. WE WERE NOT IN MOTION. SOMEONE SAT IN THE SEAT SND IT HAPPENED WITHOUT CAUSE.

WHILE DRIVING ON THE INTERSTATE WHEN I LIFTED MY FOOT OFF OF THE GAS PEDAL IT STARTED TO JERK ON ME, THE CHECK ENGINE LIGHT STAYS ON AND THE ABS LIGHT WILL STAY ON, IT ALSO STALLS AT RANDUM ANYTIME WHILE DRIVING, EVERY 2 TO 3 YEARS I HAVE TO HAVE THE BRAKES AND THE ROTORS REDONE, I HAD THE CAMSHAFT SENSOR REPLACED AND WAS TOLD THAT THEY FOUND METAL FRAGMENTS ON THE SENSOR I EVEN SAW IT AND WAS TOLD THAT THAT USUALLY TELLS THEM THAT THIS IS A TIMING PROBLEM AND COULD BE THE PROBLEM FOR STALLING AND IF THAT DOESN'T WORK THEN IT WILL BE THE ENGINE, THE TIMING PROBLEM WILL COST AROUND $2000 ALONG WITH THE COST OF THE ENGINE IF ITS NOT THE TIMING,THEN THERE IS A EVAPORATOR CORE PROBLEM THAT IS COSTLY, THERE IS A MANIFOLD GASKET LEAK ALSO ANOTHER $1000,I'VE ALWAYS DONE THE SERVICE REPAIRS BUT THIS IS ALL TO COSTLY HATE TO DUMP IT BUT NOW I'M THINKING OF A DIFFERENT VEHICLE AND NOT ANOTHER TOWN N COUNTRY, WILL NEVER BUY AGAIN

VAN PERIODICALLY STALLS WHEN DRIVING (NO WARNING LIGHTS COME ON), LUCKILY IT HAS BEEN ON LOCAL ROADS AND NOT AN INTERSTATE. IT HAS HAPPENED AT LEAST 6-7 TIMES IN THE LAST SIX MONTHS. I'VE HAD IT IN TWICE TO OUR REGULAR SHOP. THEY REPLACED THE BATTERY FIRST, AND THEN SUGGESTED WE TAKE TO THE DEALER (AS THEY HAD RECENTLY SENT A DURAGO TO DEALER FOR SAME PROBLEM). DEALER REPLACED THER,OSTAT AND PROMISED THAT WAS THE PROBLEM. STILL DOING IT. I'M AFRAID TO DRIVE THIS VEHICLE, IT'S NOT SAFE! SEARCHES HAVE REVEALED MANY CONSUMERS WITH THE SAME PROBLEM. IT LAST HAPPENED 3/22/21.

FUEL PUMP KEEPS RUNNING AFTER KEY IS REMOVED. VAN WON'T START NO FUEL. IRATIC ENGINE KEEPS TRYING TO START WITH KEY RELEASED. NOT A CONSTANT 3 OR 4 TIMES A WEEK. STATIONARY.

THE VAN DIES ON ME WHILE DRIVING. NOT IN IDLE, ONLY WHILE DIVING. THE SHOP REPLACED ALTERNATOR (I TOOK IN OLD ALTERNATOR TO GET TESTED, ALL GOOD). VAN SILL DIES, SHOP THINKS IT'S FUEL PUMP. BEEN DOING THIS OVER A MONTH, THOUGHT IT MIGHT BE EGR RELATED BUT I'VE BEEN TOLD 2013 DOES NOT HAVE EGR. PLEASE ADVISE. IT'S NOT SAFE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR OPENED AND CLOSED INDEPENDENTLY WHILE THE VEHICLE WAS TURNED ON OR TURNED OFF. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITH THE DRIVER'S SIDE SLIDING DOOR. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM (1900 S. NOLAND RD, INDEPENDENCE, MO 64055) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

WHEN COMING TO A STOP THE ENGINE WILL STALL. RADIO AND INSTRUMENT PANEL STAYS POWERED UP. BRAKES AND STEERING DO NOT WORK. IF THE VAN IS PUT INTO PARK AND THEN RESTARTED IT WILL WORK AGAIN. THIS ONLY OCCURS WHEN COMING TO A STOP AND NOT WHILE DRIVING AT ANY SPEED.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, INSTRUMENT PANEL ILLUMINATED AS THE VEHICLE WAS TURNED ON HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO START THE VEHICLE SEVERAL TIMES USING THE PUSH TO START AND MANUAL START FEATURE HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO SOUTH OAK JEEP DODGE RAM CHRYSLER (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER STARTED THE VEHICLE AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE FAILED TO START THE FOLLOWING THREE DAYS. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER WHO WAS THEN UNABLE TO RESTART THE VEHICLE OR IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT AT TIMES THE FUEL PUMP SEEMED TO BE RUNNING WITHOUT THE VEHICLE BEING TURNED ON. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 TO 30 MPH, THE VEHICLE DOWNSHIFTED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL WHILE ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED NORMALLY. NORTHTOWN CHRYSLER JEEP DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150, (716) 616-3299 WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 886.

VEHICLE SHUTS OFF WHILE KEY IS IN THE RUN POSITION.THIS HAS HAPPENED MULTIPLE TIMES.THERE ARE NO SPECIAL CIRCUMSTANCES WHEN IT HAPPENS.IT MAY HAPPEN WHEN STARTING OR SHIFTING INTO GEAR.IT HAS HAPPENED WHILE DRIVING BOTH IN CITY AND COUNTRY DRIVING.WHILE DRIVING ALL SYSTEMS SHUT OFF INCLUDING THE HEADLIGHTS,POWER STEERING,POWER BRAKES ETC... THIS HAS HAPPENED TO ME WHILE DRIVING AT NIGHT JUST AS I WAS APPROACHING A CORNER.IT ALSO IS A HAZARD TO ONCOMING TRAFFIC AS THE VEHICLE GOES DARK AND WOULD BE HARD TO SEE.IF YOU HOLD IN ON THE KEY SOMETIMES THE VEHICLE RESTARTS ON ITS OWN IF YOU ARE STILL MOVING SOMETIMES IT DOESN'T.IF YOU HOLD IN ON THE KEY THE VEHICLE WILL CONTINUE TO RUN FINE.IT DOESN'T MATTER IF YOU ARE HOLDING SPEED ACCELERATING,TURNING,OR GOING STRAIGHT.THIS IS DEFINITELY A PROBLEM WITH THE IGNITION SWITCH WHICH SHOULD BE REPLACED HOWEVER RESEARCH HAS MADE ME DECIDE THIS IS NOT JUST A SINGLE VEHICLE PROBLEM SO I AM MAKING AN OFFICIAL COMPLAINT OUT OF FEAR OF INJURY TO THE PUBLIC.THIS STYLE SWITCH SHOULD BE RECALLED IN MY OPINION.THANK YOU FOR YOUR TIME.

THE ELECTRICAL AND ENGINE SHUT OFF MORE THAN A DOZEN TIMES OVER SEVERAL MONTHS, SUMMER, FALL AND WINTER, WHILE I WAS DRIVING IN CITY TRAFFIC, WITH NO OTHER KNOWN CORRELATIONS. ALL ELECTRICAL SYSTEMS AND POWER STEERING AND POWER BRAKES ALSO CEASED TO FUNCTION. THIS NECESSITATED MY PLACING THE TRANSMISSION INTO NEUTRAL TO REENGAGE THE IGNITION, WHICH IMMEDIATELY RESTARTED THE ENGINE. . PERHAPS ALSO RELATED: AFTER OVERNIGHT, IMMEDIATELY AFTER ENGAGING THE IGNITION, STARTER AND BRIEFLY THE ENGINE, THE ENGINE SHUT OFF WHEN I RELEASED THE IGNITION SWITCH. THIS HAPPENED SEVERAL TIMES IN A ROW. ONLY RECENTLY HAS THIS PROBLEM FIRST OCCURRED DUURINH THE SEVERAL YEARS WE HAVE HAD THE CAR. ONLY AFTER I ENGAGING THE GAS PEDAL WHILE ENGAGING THE IGNITION AND INCREASING THE RPMS DID THE ENGINE BEGIN TO FUNCTION NORMALLY. THIS HAS HAPPENED SEVERAL DAYS WHEN THE TEMPERATURE WAS ABOUT 30F.

WHILE DRIVING MY VAN, ESPECIALLY AT SPEEDS OF 20-30 MILES PER HOUR, SHUTS OFF , LEAVING ME WITH NO ELECTRIC BRAKES OR STEERING, NO ACCELERATION, NOTHING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR A COUPLE YEARS. THE MECHANICS AT AAA HAVE TROUBLE RECREATING THE PROBLEM. ABOUT 14 MONTHS AGO THEY REPLACED THE TIPM . THE ELECTRONIC ASPECTS OF THE VAN WERE HAYWIRE, DASH LIGHTS FLASHING, BORN BLARING ETC. THIS IS ALSO OCCURRING AGAIN BUT THE TIPM ISN'T THE ISSUE ACCORDING TO AAA. IT IS TERRIFYING TO DRIVE AND UNEXPECTEDLY HAVE THE ENGINE SHUT OFF. I HAVE DIMINISHED ABILITY TO SAFELY STEER AND BRAKE IN THESE INSTANCES. THIS HAPPENS WHEN GOING STRAIGHT AS WELL AS WHEN TURNING. THE HORN GOING CRAZY HAS HAPPENED WHEN THE VEHICLE SHUTS OFF.

THE CAR WAS PURCHASED NEW IN 2012. AS OF TODAY THE ACTUAL MILEAGE ON THE CAR IS ONLY 9,761. THE ORIGINAL BUYERS OF THE CAR RETURNED IT TO THE DEALER 5 TIMES FOR NO START OR ENGINE DYING . THE TIPM WAS REPLACED UNDER A RECALL ON THE SECOND VISIT, BUT THE OTHER 4 TIMES THE DEALER COULD NOT REPAIR BECAUSE THEY COULD NOT DUPLICATE THE SYMPTOMS. I RECENTLY PURCHASED THE CAR NOT KNOWING OF THE HISTORY. ON THE FOURTH START, ENGINE WOULD CRANK BUT NOT RUN. AFTER THE 6TH ATTEMPT, IT SPRANG TO LIFE. I DROVE IT 60 MILESTO MY HOME BUT WOULD NOT START AGAIN. IT APPEARS TO HAVE A HARD FAILURE AT LAST. THE SELLERS ARE NOW IN THEIR 80S AND WERE AFRAID TO DRIVE IT AND BE STRANDED. THIS IS A TRUE DEFINITION OF A LEMON. THE CAR WAS TO REPLACE MY GRAND CARAVAN WHICH HAS ALWAYS BEEN RELIABLE.. AFTER DELIVERY OF THE CAR, I WAS GIVEN THE FULL SERVICE HISTORY SO I CAN VERIFY WHAT I SAID ABOVE. I AM AN ENGINEER AND A ASE CERTIFIED MASTER MECHANIC.

FOR THE THIRD TIME THE VEHICLE HAS SHUT OFF WHILE DRIVING ON THE HIGHWAY, LOSING ALL POWER STEERING CAUSING A SAFETY ISSUE. THE AUTOMATIC LIGHTS HAVE ALSO SHUT OFF MULTIPLE TIMES AT NIGHT WHILE NEAR AND PASSING OTHER CARS. WE HAVE ALMOST BEEN STRUCK DUE TO THESE CONDITIONS.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OFF TO THE SHOULDER AND UPON INSPECTION, THE CONTACT'S HUSBAND DISCOVERED THAT THE FUEL LINE HAD DISCONNECTED CAUSING FUEL TO SPILL ALL OVER THE ENGINE COMPARTMENT. THE CONTACT'S HUSBAND RECONNECTED THE FUEL LINE AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE FOLLOWING DAY WHILE DRIVING 10 MPH, THE FAILURE RECURRED AND THE CONTACT'S HUSBAND RECONNECTED THE FUEL LINE FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO DAYTONA DODGE CHRYSLER JEEP RAM & FIAT (1450 N. TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124) AND REMAINED IN THE DEALER POSSESSION. THE VEHICLE WAS DIAGNOSED AND THE FUEL LINE WAS RESCUED TO THE FUEL RAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,581.*DT*JB

ONE NIGHT 2 YEARS AGO I WAS DRIVING MY VAN. I DROVE IT AS USUAL ON MY DAILY ROUTINE. I WENT HOME AND ABOUT 30 MINUTES OF BEING HOME I WENT AND GOT IN MY VAN AND STARTED IT UP AND IT STARTED NORMALLY JUST AS IT ALWAYS DID. IT RAN FOR PRY 3 TO 5 SECONDS ONLY AND JUST DIED. I TRIED TO START IT BACK UP AND IT WOULD NOT START. TRIED STARTING IT FOR AN HOUR AND IT WOULD NOT START. THAT'S WHEN I RESEARCHED AND FOUND OUT ABOUT THE TIPM PROBLEM THAT DODGE HAS. I NEVER KNEW FOR SURE UNTIL RECENTLY IF THAT WAS INDEED WHAT THE PROBLEM WAS. UNTIL RECENTLY AND ONLY FOUND OUT BECAUSE I SOLD MY HOUSE AND HAD TO GET IT MOVED OUT OF MY GARAGE WHERE MY VAN SAT SINCE THE DAY IT DIED. I WAS NOT ABLE TO DRIVE MY VAN FOR PRY OVER 2 YEARS. MY VAN IS A 2013 AND HAS ABOUT 80,000 MILES ON IT. WE ARE THE ONLY OWNER. AFTER PAYING ALMOST $40,000 FOR A BRAND NEW VEHICLE I DEFINITELY DIDNT THINK I WOULD NOT BE VEHICLE LESS ANYTIME SOON. ONCE MY HOUSE WAS SOLD I HAD SOMEONE I KNEW COME TO TRY TO GET IT STARTED SO I COULD MOVE IT. A GUY LOOKED AT IT FOR A COUPLE DAYS BEFORE HE GOT IT STARTED. I WAS THRILLED. THAT'S WHEN I KNEW IT WASN'T THE FUEL PUMP THAT WENT OUT. TO GET IT STARTED WE HAD TO HOOK THE FUEL PUMP UP WITH A DIFFERENT WIRE THAT IS RAN TO ONE OF THE CIGARETTE LIGHTER SPOTS IN THE VAN. THAT WAS IN SEPTEMBER. THAT'S HOW I'VE BEEN DRIVING MY VAN SINCE. NOW THE OTHER DAY AS I DROVE OVER A BRIDGE MY VAN JUST DIED. REASON IS BECAUSE THE WIRE THAT IS PLUGGED INTO CIGARETTE LIGHTER TO FUEL PUMP GOT TO HOT

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT SHIFTED TO NEUTRAL WHILE THE VEHICLE WAS STILL IN MOTION TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND DROVE WITHOUT FURTHER ISSUE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. NYLE MAXWELL (14150 U S 79, TAYLOR, TX 76574, (512) 218-5300) WAS CONTACT AND STATED THAT THERE WERE NO RECALLS AND QUOTED REPAIRS OVER $3,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED THE ISSUE AS BEING THE IGNITION MODULE AFTER CONTACTING SEVERAL INDEPENDNENT MECHANICS. THE FAILURE MILEAGE 104,000.

WIRELESS IGNITION NOD CAR HAS PROBLEM STARTING WON'T START HAVE TO PUSH KEY IN TURN ON AND OFF JIGGLE IT AROUND TO GET STARTED PARKED. SOMETIMES ONCE STARTED WOULD TURN ENGINE OFF HAVE TO PLAY WITH IGNITION FOB AGAIN TO GET STARTED HAPPENS EVERY TIME I TRY TO START VEHICLE

WHILE DRIVING STRAIGHT ON A CITY STREET AT APPROXIMATELY 45MPH, THE PASSENGER HEADREST AIRBAG DEPLOYED. THERE WAS NO COLLISION, AND I WAS NOT REAR ENDED.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 65-70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT VEERED TO THE SHOULD OF THE ROAD DEPRESSED THE BRAKE PEDAL WHICH WAS SOFT. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE 3 TIMES, AFTER WHICH THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, COULD NOT DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS THEN TAKEN TO BROOKFIELD CHRYSLER DODGE JEEP RAM (1845 PIPESTONE RD, BENTON HARBOR, MI 49022) WHERE THE VEHICLE WAS INSPECTED. THE TECHNICIAN RESET SEVERAL UNKNOWN CODES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

WHILE DRIVING MY CAR IT WOULD JUST STALL AT 40+ MPH AND I WOULD JUST ROLL TO THE SIDE OF THE ROAD. THIS HAS HAPPENED SEVERAL TIMES LEAVING ME STRANDED UNTIL THE ENGINE COULD BE RESTARTED 30 T0 40 MINUTES LATER. I'M WORRIED THIS COULD HAPPEN AT ANYTIME ANYWHERE EVENTUALLY LEADING TO AN ACCIDENT. I AM VERY CONCERNED. I'VE BEEN TO CHRYSLER SEVERAL TIMES FOR FIXES WHICH DID NOT CORRECT THIS PROBLEM. THEY HAVE NO REMEDY AT THIS POINT. I AM VERY CONCERNED!

THE TIPM IS BAD CAUSING A FPR PROBLEM, CAUSING COLD STARTS OR NO START AS WELL AS STALLING OR A COMPLETE POWER DRAIN OF A BRAND NEW BATTERY PURCHASED 11.22.20 THIS SHOULD BE A RECALL

PARTS IN THE HEADREST BREAK AND HEADREST POPPED FORWARD HITTING DRIVER AND PASSENGER IN BACK OF THE HEAD THE VEHICLE WAS STATIONERY ONE TIME THE SECOND TIME IT WAS MOVING ON A RURAL HIGHWAY

THE DRIVER ACTIVE HEAD REST EXPLODED FORWARD WHILE I WAS DRIVING. I WAS SIMPLY DRIVING DOWN THE ROAD AND A LOAD BOOM HAPPENED AND I WAS HIT IN THE HEAD. THE HEAD REST IS STICKING FORWARD FROM THE REST OF THE PIECE. IT LOOKS LIKE THE PLASTIC PIECE HOLDING THE ROD BROKE CAUSING THE HEAD REST TO SHOOT FORWARD.

ON TWO OCCASIONS WHILE MY WIFE WAS DRIVING, BOTH TIMES WHILE ON A TOWN ROAD, THE VEHICLE SHUT OFF ALMOST LIKE THE VEHICLE HAD ITS IGNITION TURNED OFF. TOTAL LOSS OF POWER TO EVERYTHING ELECTRICAL, LOSS OF POWER STEERING AND BRAKES. SHE WAS ABLE TO GET THE VAN PULLED OVER, AND ONCE SHE WAS ON THE SIDE OF THE ROAD, SHE WAS ABLE TO GET IT STARTED RIGHT AWAY.

AFTER THE VEHICLE IS TURNED OFF, THE TIPM CONTINUES TO RUN THE FUEL PUMP.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED BEFORE AGGRESSIVELY RESPONDING. THE CONTACT TOOK THE VEHICLE TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755; (732) 481-2586) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE CONTACT STATED LEARNED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP RELAY AND THE TIPM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

FUEL PUMP RELAY INSIDE THE TIPM FAILED, CAUSING CAR TO STALL WHILE IN MOTION WITH LOSS OF POWER STEERING AND POWER BRAKES. IF THIS HAPPENED AT HIGHWAY SPEEDS IT COULD RESULT IN A CRASH. THIS IS A COMMON ISSUE AND OTHER DODGE/CHRYSLER VEHICLES HAVE BEEN RECALLED FOR SIMILAR FAILURES IN 2011 MODELS. SUGGESTED INTERNET FIXES INVOLVE BYPASSING THE FUEL PUMP RELAY WITH A JUMPER THAT COULD RESULT IN FIRE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO PARK ACROSS THE GARAGE DOOR WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SUDDENLY VIOLENTLY ACCELERATED. THE CONTACT TURNED THE VEHICLE TO THE RIGHT BUT WAS UNABLE TO MOVE THE VEHICLE BACK TO THE LEFT. THE STEERING LOCKED UP AND CRASHED INTO SOMEONE'S GARAGE, AND THE VEHICLE SHUT OFF. THE AIR BAGS DID NOT DEPLOY. THE SHOULDER SEAT TIGHTENED UP. THERE WAS NO INJURY. HOWEVER, THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM FOR OBSERVATION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO THE DUPAGE CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT: 433 E NORTH AVE., GLENDALE HEIGHTS, IL 60139 WHERE THE TECHNICIAN REPAIRED THE FRONT END OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

PROBLEM BEGINS WITH RANDOM DING, ALL DASHBOARD LIGHTS COME ON, SPEEDOMETER/FUEL GAUGE/TACHOMETER DO NOT FUNCTION AT ALL, TURN SIGNALS & HAZARDS DON'T WORK, WIPERS TURN ON BY THEMSELVES FOR A FEW SWIPES AND THEN GO BACK OFF. THIS LASTS A FEW SECONDS AND GOES BACK TO NORMAL. REOCCURS RANDOMLY, LASTING FROM 10 SECONDS TO A FULL DAY OF DRIVING. IT DOESN'T MATTER IF THE VAN IS MOVING OR STILL, JUST STARTED OR BEEN RUNNING- IT HAPPENS VERY RANDOMLY. YESTERDAY, I STARTED THE VAN AND ALL DASH LIGHTS WERE LIT, NO GAUGES WORKED, AND TURN SIGNALS & HAZARDS DID NOT WORK FOR SEVERAL HOURS. TODAY I STARTED IT AND AFTER DRIVING ABOUT 5 MINUTES, FIXED ITSELF AND WENT BACK TO NORMAL.

WHEN STARTING IT SHUTS OFF AND TAKE A FEW TRIES BEFORE STARTING. USING PUSH BOTTOM START HAPPENS EVERYDAY ABOUT 1 MONTH AFTER BUYING IT

BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS

MY 20123 CHRYSLER TOWN AND COUNTRY HAS AN ACTIVE HEAD RESTRAINT HEADREST. IT MOVES FORWARD IN AN ACCIDENT TO LESSEN THE LIKELIHOOD OF WHIPLASH. MY DRIVER'S SIDE HEADREST DEPLOYED (SNAPPED INTO THE FORWARD POSITION) WHILE THE CAR WAS PARKED AND TURNED OFF. I WAS PICKING UP A BAG FROM BEHIND THE DRIVER'S SEAT WHEN THIS HAPPENED. IT WAS STARTLING TO SAY THE LEAST. I WAS NOT HURT, BUT I HAVE READ THAT OTHERS WHO WERE ACTUALLY SITTING IN THE DRIVER'S SEAT HAVE BEEN HURT DUE TO THE HEADREST HITTING THEM IN THE BACK OF THE HEAD. I LOOKED AT THE MECHANISM THAT RELEASES THE SPRING-LOADED HEADREST, AND IT WAS BROKEN. SEVERAL PIECES OF BROKEN PLASTIC WERE AT THE BOTTOM OF THE HEADREST BOX, AND A METAL BAR THAT SERVES TO HOLD THE HEADREST IN THE NORMAL POSITION WAS AT AN ANGLE WITH BROKEN PLASTIC AROUND IT. IT'S PRETTY CLEAR THAT THE PLASTIC RETAINED THE METAL BAR, AND THIS PLASTIC SIMPLY BROKE AND RELEASED THE HEADREST TO SPRING FORWARD. IN MY ESTIMATION, THE PLASTIC HOLDING THE BAR WAS INSUFFICIENT IN STRENGTH TO SERVE ITS FUNCTION RELIABLY LONG-TERM. IT'S A BAD DESIGN. FORUMS ON THE INTERNET CONFIRM THAT THIS FAILURE IS NOT INFREQUENT AND SOMETIMES HARMFUL TO THE PERSON IN THE SEAT. THE COST OF REPLACEMENT OF THE HEADREST IS ABOUT $700. I WOULD ESTIMATE THAT THE REPAIR WOULD TAKE AN EXPERIENCED TECHNICIAN ABOUT 15 MINUTES, SO THE HEADREST MUST BE QUITE PRICEY. SINCE THE HEADREST IS FUNCTIONALLY IN THE SAME CATEGORY AS AN AIRBAG, AND SINCE IT CAN CAUSE PHYSICAL HARM WHEN IT SUDDENLY BR

ACTIVE HEAD RESTRAINT ON FRONT PASSENGER SEAT DEPLOYED UNEXPECTEDLY WITH NO CAUSE OR WARNING. VEHICLE WAS STATIONARY.

DRIVERS SIDE SLIDING DOOR 'DOOR AJAR' SENSED DURING WARM/HOT DAYS. WHILE DRIVING DOOR TRIES TO RE-LATCH, LIGHTS COME ON, AND CHUMMING IS HEARD CONTINUOUSLY THROUGHOUT THE DRIVE. SOMETIMES THE DOOR TRIES TO RE-LATCH WHEN JUST SITTING IN THE DRIVEWAY WITH KEYS OUT OF THE IGNITION. THE LOCAL DEALERSHIPRAN A DIAGNOSTIC WITH MULTIPLE CODES: I 121300, B19ED, B2501, B2506, B19E0, B2509, B19CD. THEY TOLD ME TO REPLACE THE TRACK WIRE BUNDLE. I REPLACED THE DOOR TRACK WIRE RUN WITH NEGATIVE RESULTS. I'VE SWAPPED THE SLIDING DOOR MOTOR MODULE AND THE DISCREP REMAINS WITH THE DRIVERS SIDE. I'VE SWAPPED THE DOOR WIRING LOGIC MODULE AND THE DISCREP REMAINS WITH THE DRIVERS DOOR. I'VE REPLACED THE LATCH ACTUATOR MOTOR AND THE WHOLE LATCH ACTUATOR ASSEMBLY WITH NO CHANGE TO THE DISCREPANCY. I BELIEVE IT TO BE A WIRING ISSUE IN THE DOOR PANEL. THE DOOR CHIMING AND LIGHTS FLASHING WHILE DRIVING IS EXTREMELY DISTRACTING AND IF IT'S A WIRE ISSUE I DON'T WANT IT TO CATCH FIRE. THIS IS AN ONGOING ISSUE WITH AN UNKNOWN FIX.

WE WERE DRIVING DOWN THE HIGHWAY DIDN'T HIT ANYTHING AND THE HEADREST AIRBAG DEPLOYED. WE WERE STARTING TO SLOW DOWN TO TURN AND THE HEADREST AIRBAG DEPLOYED

I HAVE PROBLEMS WITH THE AC NOT WORKING, AS I BROUGHT IT TO THE DEALER FOR THE LIFETIME WARRANTY FOR A POOR DESIGN. IT SITS OVER THE REAR WHEEL WHICH LETS ROAD DEBREE. THIS IS A KNOWN ISSUE HAS BEEN FOR OVER 20 YEARS AND HAS NEVER BEEN CORRECTED.

BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS.

INTERMITTENTLY, WHILE I'M DRIVING OR EVEN IN PARK SOMETIMES, MY VAN WILL SHUT OFF. SOMETIMES IT WILL TURN BACK ON (ON ITS OWN) OR I HAVE TO CRANK THE ENGINE BACK ON, EITHER BY PUTTING IT IN PARK AND TURNING KEY OVER OR PUTTING MY VEHICLE IN NEUTRAL AND TURNING IT BACK ON THAT WAY. IT'S HAPPENED IN MULTIPLE PLACES, MULTIPLE TIMES - WHILE STATIONARY, DRIVING ON CITY STREET OR DRIVING 70 MPH ON THE INTERSTATE. IT IS VERY UNSAFE!

VAN HAS SHUT OFF RANDOMLY 4 TIMES NOW. THE FIRST THREE TIMES WAS WHILE SITTING STILL. IT STARTED RIGHT BACK UP THE FIRST TIME BUT TOOK AWHILE TO START UP THE SECOND TIME. THE THIRD TIME IT ALSO STARTED RIGHT BACK UP. THE LAST TIME IT SHUT OFF WHILE DRIVING THROUGH TOWN AT ABOUT 35 MPH. LOST ALL BRAKING AND STEERING. VAN WILL NOT START BACK UP.