2013 Chrysler Town And Country complaints

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

REGARDS CHRYSLER RECALL P25 / NHTSA 14V-234. RECALL WAS INITIATED AROUND JUNE 2014. REPAIR PARTS WERE NOT THEN AVAILABLE, SO A NOTICE WAS ISSUED TO SIMPLY DISCONNECT THE AFFECTED SWITCH, DISABLING THE REAR QUARTER VENT SWITCH. WE DID THAT. NOW, WE HAVE RECEIVED A SECOND IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER TO TAKE THE VEHICLE TO THE DEALER FOR SWITCH REPLACEMENT. BUT, THE DEALER NOW SAYS THE PART MAY BE AVAILABLE IN APRIL 2015, NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE. THIS DOES NOT, I BELIEVE, "...REMEDY THE DEFECT WITHIN A REASONABLE TIME..." PS - WAS UNABLE TO MAKE THIS FORM WORK ON INTERNET EXPLORER 11 / WINDOWS 7. IT PERFORMED SATISFACTORILY ON MAC SAFARI 7.1.2.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAVE RECEIVED TWO NOTICES OF IMPORTANT SAFETY RECALL P25/NHTSA 14V-234 THE PROBLEM IS LISTED: " REAR QUARTER VENT WINDOW SWITCH ON VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVER'S DOOR FIRE WITHOUT WARNING" I HAS BEEN SEVERAL MONTHS, I HAVE RECEIVED TWO NOTICES, AND THE DEALER DOES NOT HAVE THE INFO FROM CHRYSLER. WHAT IS A REASONABLE TIME FOR THIS REPAIR? *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE'S REAR QUARTER VENT WINDOWS WERE DISABLED BY THE DEALER UNTIL THE PARTS BECAME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 02/19/15*JB

RECALL NOTICE SENT TO US, DEALER CONTACT MADE, TEMPORARY DISCONNECT OF REAR WINDOW SWITCH DONE. PART IS UNAVAILABLE FOR CORRECT REPAIR . MONTHLY CALL TO DEALER SINCE JUNE 2014 AND 2 CALLS TO CHRYSLER INDICATE STILL NO PART AVAILABLE. WE CONTINUE WITHOUT OPERABLE REAR WINDOW VENTS AS WE LEAVE FOR STAY IN WARMER CLIMATES. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN THE SLIDING DOOR WOULD NOT STAY OPEN. UPDATED 03/02/15

LONG OVERDUE RECALL FIX CHRYSLER RECALL NOTICE P25/NHTSA 14V-234 A RECALL WAS ISSUED, CHRYSLER P25/NHTSA 14V-234 IN MAY OF 2014. SEVEN MONTHS LATER, 12/26/14, CHRYSLER STILL HAS NO PARTS AVAILABLE TO FIX THE PROBLEM. THIS IS A SWITCH THEY NEED TO REPLACE OR WATERPROOF. IF IT GETS WET OR MOISTURE COLLECTS, IT MAY CATCH FIRE. *TR

THE ENGINE, WITHOUT WARNING, WILL SHUT OFF WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 5 TIMES SINCE OCTOBER 13, 2014. THERE IS NO WARNING THE ENGINE IS GETTING READY TO STALL, AND THE ONLY LIGHT ON THE DASH THAT COMES ON AFTER THE STALL IS THE TRACTION CONTROL LIGHT. AS CAR IS COASTING UNDER INERTIA, I AM ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE WITH NO TROUBLE. THERE ARE NO ERROR CODES STORED IN THE VAN'S COMPUTER, PER MY LOCAL CHRYSLER DEALERSHIP. THE DEALERSHIP'S SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM AND CANNOT FIGURE OUT A SOLUTION. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE, AS POWER STEERING AND POWER BRAKES ARE LOST ONCE THE ENGINE STALLS/SHUTS OFF. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 01/22/15 *BF UPDATED 10/5/2015 *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL WAS ISSUED IN MAY 2014 AND STILL TOLD NO PARTS AVAILABLE! CHRYSLER RECALL # NHTSA RECALL # RECALL DATE SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK REPAIR DESCRIPTION RECALL STATUS P25 14V-234 MAY 06, 2014 THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVERS DOOR FIRE WITHOUT WARNING. THE REAR QUARTER VENT WINDOW SWITCH MUST BE REPLACED ON ALL INVOLVED VEHICLES. INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. *JS

I WAS TRAVELING AT 20 MPH AND TURNED RIGHT ONTO ANOTHER STREET. IN MID-TURN, THE ENGINE CUT OFF WITHOUT WARNING AND ALL POWER STEERING AND POWER BRAKES FAILED. I NEARLY MISSED A CAR ON THE CORNER AS THE CAR TURNED. BECAUSE I WAS UNABLE TO BRAKE, I AM NOT SURE HOW THE VAN STOPPED WITHOUT ANY RESPONSE FROM THE BRAKES. ONCE I CAME TO A STOP, I PUT THE CAR BACK INTO PARK AND RESTARTED THE CAR. WE BOUGHT THIS CAR NEW ON 2/13/2013 AND HAVE NOT HAD THIS PROBLEM BEFORE. WE DO SEE REPORTS OF MANY CHRYSLER TOWN AND COUNTRY VANS AND DODGE CARAVANS REPORTING THIS PROBLEM GOING BACK TO 1996, WITH SOME RECALLS ALONG THE WAY. IT APPEARS THAT THIS IS AN OLD ISSUE THAT HAS NOT BEEN PROPERLY ADDRESSED BY CHRYSLER. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

HEADREST SPLIT IN HALF AND SMACKED BOTH DRIVER AND FRONT PASSENGER IN THE BACK OF THE HEAD WITH SUBSTANTIAL AMOUNT OF FORCE WITHOUT WARNING. A DASH WARNING THEN CAME ON SAYING THAT AIR BAG HAD DEPLOYED. NEITHER OF THE FRONT AIRBAGS DEPLOYED. WE HAD NOT TOUCHED THE BRAKES, NOT HAD ANYONE HIT US, NOR DID WE HIT ANYONE/ANYTHING. WE WERE JUST DRIVING AT ABOUT 50 MPH WHEN THIS HAPPENED. CAUSED SEVERE HEADACHE AND BACK SPASM TO BOTH DRIVER AND FRONT PASSENGER. SCARY! MY HUSBAND JUST TOOK IT TO THE CHRYSLER DEALER BUT THEY HAD NO IDEA OF THE CAUSE. SINCE THERE WAS NO DAMAGE/ACCIDENT THEY JUST RELOCKED THE AIRBAGS. RATHER SCARY TO THINK THAT THIS MAY HAPPEN AGAIN AND MAY CAUSE AN ACCIDENT THE NEXT TIME. PLEASE CHECK FOR OTHER SUCK OCCURRENCES AND RESPOND BY LETTING ME KNOW IF THERE HAS BEEN A CAUSE FOUND AND HOW THIS PROBLEM MAY BE RECTIFIED SO THAT WE DON'T HAVE TO BE CONCERNED ABOUT IT HAPPENING AGAIN. *TR

DRIVER AND FRONT PASSENGER AIR BAGS(SEAT HEADRESTS) EXPLODED AND SMACKED WITH SIGNIFICANT FORCE INTO THE BACK OF DRIVER AND FRONT PASSENGER HEADS CAUSING SEVERE HEADACHES. NO ACCIDENT, NO BRAKING, JUST DRIVING AT 50 MPH. WE HAVE ONLY 18000 MILES ON OUR VEHICLE. WHEN WE TOOK IT TO THE LOCAL CHRYSLER DEALER, AND AFTER THEY DID SOME RESEARCH FOR APPROXIMATELY AN 1 1/2 HOURS, THEY HAD NO IDEA WHAT HAD CAUSED BOTH HEADRESTS TO EXPLODE BUT THEY COULD NOT JUST BE RELOCKED BECAUSE THEY WERE SEVERELY DAMAGED AND WE COULD NOT DRIVE THE CAR. THEY TOLD US THAT WE WOULD BE WITHOUT OUR VEHICLE FOR AT LEAST THREE WEEKS. TOLD US WE WOULD HAVE TO GET A RENTAL CAR. PLEASE CONFIRM OTHER INCIDENTS OF THIS NATURE AND LET US KNOW WHAT REPAIRS WILL BE DONE AND IF THE CAR WILL BE SAFE TO DRIVE FOLLOWING THE REPAIRS. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

?LAST MARCH I WAS DRIVING ON HIGHWAY IN RUSH HOUR, 60 ? 65 MPH. VAN SHUTS OFF, BREAKS DO NOT WORK, AND STEERING WHEEL IS LOCKED. ALL I COULD DO IS WAIT UNTIL THE VAN COASTED TO A STOP; I PUT IT IN PARK AND THEN STARTED IT BACK UP AGAIN IN ORDER TO EXIT THE EXPRESSWAY. ?TOOK THE VAN IN. THEY KEPT IT FOR OVER A WEEK AND THEN TOLD ME THAT THEY REPLACED SOMETHING WITH THE BRAKES AND NOW IT IS WORKING FINE. ?(11/04/14), I WAS ON VACATION IN OHIO. GOING 40 MPH AND THE SAME THING HAPPENED. AGAIN, I WAS LUCKY AND NO ACCIDENT. ?TOOK THE VAN TO NEAREST DEALERSHIP. THEY CHARGED ME $79 TO CHECK OUT THE CAR ? AND THEY DID NOT FIND ANYTHING. I WOULD HAVE THOUGHT THAT WOULD HAVE BEEN A COVERED CHARGE. ?CHRYSLER ?ESCALATED MY TICKET TO CORPORATE? AND THEY ALSO ASKED ME IF I FELT SAFE DRIVING MY VAN HOME. I DID NOT FEEL SAFE ? BUT REALLY DID NOT SEE A CHOICE BECAUSE ALL THE DEALERSHIP AND THE SURROUNDING CAR RENTAL PLACES HAD TO OFFER ME WAS A SMALL CAR AND I HAD 3 PEOPLE, LUGGAGE AND A WHEELCHAIR TO GET HOME. ?I DROVE SIDE ROADS HOME ? THE TOTAL TRIP TOOK ME AN ADDITIONAL 9 HOURS INSTEAD OF 4.5. (11/06/14) THE CAR SHUT DOWN AGAIN ON ME ? NO ONE WAS ON THE ROAD AT THE TIME. ?(11/07/14) RAY LAETHAM DEALERSHIP IN GROSSE POINTE, MICHIGAN. ?11/12/14 DEALERSHIP ASKED SEVERAL QUESTIONS ABOUT THE CAR AND SAID THE ENGINEERS AT CHRYSLER HAVE GIVEN THEM ADDITIONAL THINGS TO TRY ?11/14/14 DEALERSHIP TELLS ME I CAN PICK UP MY VAN. ENGINEERS HAVE DECIDED THAT IT MUST HAVE BEEN THE E85 GAS THAT I HAD BEEN

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/30/14*CN UPDATED 05/27/2015 *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM).THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL P25 CALLED IN AUGUST, SEPTEMBER, OCTOBER AND AGAIN IN NOVEMBER. PAID $36000.00 DOLLARS FOR CAR I THINK I SHOULD GET IT FIXED OR HAVE IT CLAIMED A LEMON UNDER LEMON LAW DEALER IN ELMIRA/HORSEHEADS, NEW YORK WON'T MAKE ANY EFFORT IN MAKING IT RIGHT. *TR

THERE WAS OCCASIONALY A ODOR OF BURNING PLASTIC. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED THAT PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE.

MORE THAN SIX MONTHS AGO, I RECEIVED SAFETY RECALL NOTICE NUMBER: P25/NHTSA 14V-234. THIS NOTICE ADDRESSES THE POTENTIAL FIRE HAZARD CAUSED BY DEFECTIVE REAR QUARTER VENT WINDOW SWITCHES. I HAVE REQUESTED THAT THE DEALER REPAIR OR REPLACE THE SWITCH ON FOUR OCCASIONS. THE RESPONSE HAS ALWAYS BEEN "WE CANNOT GET THE REPAIR PARTS TO FIX THE CONDITION". THE DEALER ALSO SAID THAT THEY USUALLY JUST DISCONNECT THE SWITCH INSTEAD OF REPAIRING THE SAFETY DEFECT. I FIND THIS ANSWER TOTALLY UNACCEPTABLE, AND WANT MY VEHICLE REPAIRED AS SOON AS POSSIBLE. PLEASE ADVISE ME WHAT THE NEXT STEP SHOULD FOR CORRECTION OF THE SAFETY RECALL ISSUE. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR MAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER UNPLUGGED THE VENT SWITCH SEVEN MONTHS AGO AND THE RECALL REPAIR PART WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY). THE CONTACT WAITED FOUR MONTHS FOR THE VEHICLE TO BE REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

UCONNECT DROPS CALLS IN COLD WEATHER. RADIO MODULE FAILS TO TURN ON IN COLD WEATHER. PROBLEM HAS OCCURRED ON 7 DIFFERENT OCCASIONS DESPITE RADIO MODULE BEING REPLACED THREE TIMES SO FAR. CURRENTLY VEHICLE HAS WHITE MODULE SCREEN WITH SPIDER WEBBING, INTERMITTENT RADIO, NO BACK UP CAMERA WORKING, VEHICLE UNSAFE TO DRIVE. *TR

ON MULTIPLE OCCASIONS THE WIPERS WOULD TURN ON WITHOUT BEING PROMPTED. THE WIPER SELECTION WAS TURNED TO AUTOMATIC, AND ON ALL OCCASIONS IT WAS CLEAR SUNNY DAYS. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY, ELECTRICAL) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER MADE A TEMPORARY REPAIR TO THE REAR VENT WINDOWS TO MAKE THEM INOPERABLE DUE TO THE PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE MILEAGE WAS 32,000.

MULTIPLE TIMES WINDSHIELD WIPERS BEGAN GOING AND WARNING LIGHTS FLASHED INSIDE THE CAR AND WINDOWS WENT DOWN WITH OUT BEING POWERED AND DOORS OPEN AND SHUT BY THEMSELVES. THREE TIMES THE CAR ENGINE SPONTANEOUSLY SHUT DOWN WHILE DRIVING LOSING POWER STEERING AND BRAKES. HAD IT TO MULTIPLE DEALERS - NO CODE ON THE COMPUTER SYSTEM SO NO ONE WOULD DO ANYTHING TO FIX IT. FREQUENT CONVERSATIONS WITH CUSTOMER SERVICE FOR CHRYSLER... NOTHING THEY CAN DO. WE'VE BEEN INSTRUCTED BY CHRYSLER TO KEEL A JOURNAL EVERY TIME OUR CAR SHUTS DOWN WHILE DRIVING... THAT'S THEIR SOLUTION. EVEN WITH THIS JOURNAL (ASSUMING MY FAMILY CONTINUES TO SURVIVE THE SHUT DOWNS WHERE WE LOSE CONTROL OF THE BRAKES AND STEERING WHILE MOVING DOWN THE ROAD) IF THERE IS NO CODE CHRYSLER WILL HAVE NO SOLUTION. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING ON THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT SMELLED A BURNING ODOR INSIDE THE VEHICLE THROUGH THE AIR VENTS. EVEN WHEN THE AIR CONDITIONER WAS OFF, THE BURNING ODOR WAS STILL PRESENT. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,224.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (VISIBILITY). THE CONTACT WAS WAITING FOR APPROXIMATELY THREE MONTHS FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL REPAIR BUT THE PART WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. DJR UPDATED 10/29/14*CN UPDATED 4/24/2015 *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING INTO THE DARK GOING APPROXIMATELY 65 MPH IN THE ROCKY MOUNTAINS THE HEADLIGHTS AND ALL LIGHT IN THE CAR WENT OUT. IT WAS RAINING AND THE WINDSHIELD WIPERS WERE GOING. THE LIGHTS WERE ON AUTOMATIC SETTING. THE WIPER SETTING WAS ADJUSTED ON THE CONTROL AND ALL THE LIGHTS WENT OUT INCLUDING THE HEADLIGHTS AND ALL OF THE INTERIOR LIGHTS. APPROXIMATELY 5 SECONDS LATER AFTER MOVING THE WIPER SWITCH AROUND THE LIGHTS CAME ON. THE LIGHTS ALL WENT OUT AGAIN APPROXIMATELY 1 MINUTE LATER WENT THE WIPER SWITCH WAS ADJUSTED. WE THEN TUNED ON THE LIGHTS ON THE LIGHT CONTROL AND THE HEADLIGHTS REMAINED ON. THE PROBLEM WAS WHEN THE AUTOMATIC LIGHT SETTING WAS ON. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND AUTOMATIC HEADLIGHT DIMMER SWITCH FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WERE TWO WIRES TOUCHING WHICH CAUSED THE SEAT BELT AND AIR BAG WARNING LIGHT TO MALFUNCTION. AS A RESULT, THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,543.

THINK TOYOTA .I WAS ACCELERATING FROM A LIGHT AND LET UP ON THE GAS BUT CAR KEPT ACCELERATING .NEXT I PUT IT IN NEUTRAL MOTOR KEPT RACING.GOT CAR STOPPED.IN THE MIDDLE OF THE ROAD. RESTARTED CAR-STILL RACEING.NEXT ATEMPTED TO PULL OVER SO PUT MY FOOT ON BRAKE AND PUT IT IN GEAR VAN SHOOK AND SHOOK TIL ABOUT 35 MILES PER HOUR{WITH BRAKES ON} THEN A BIG THUNK AND IT RETURNED TO NORMAL.XXXX IN AUGUST IT DID SMETHING SIMILAR. WHEN APROACHING A STOP LET UP ON GAS {30 MPH} VAN KEPT GOING PUSHED HARDER ON BRAKES CAR SHAKING BUT SLOWING TILL THE BIG THUNK AND THEN IT STOPED,PART WAY INTO INTERSECTION. NOT FOR THE WEEK OF HEART. *TR

SHORTLY AFTER ENCOUNTERING A RAIN STORM, WHERE WE NEEDED CONTINUOUS WINDSHIELD WHIPPERS, ALL INTERIOR DASH LIGHTING AND GAUGE LIGHTS WERE EXTINGUISHED AND REMAIN SO FOR AN EXTENDED PERIOD OF TIME. SINCE THAT TIME, WHEN EVER THE WHIPPERS ARE IN USE FOR 3-4 MINUTES THE DASH LIGHTS SIMPLY SHUT DOWN REGARDLESS OF EXTERIOR LIGHTING CONDITIONS. EXTERIOR HEAD LIGHTS AND RUNNING LIGHTS CONTINUE WORKING. THIS PROBLEM SEEMS TO HAPPEN QUICKER NOW THAT IN LATE MAY. THIS PROBLEM MAKES DRIVING AT NIGHT A CHALLENGE AS SPEED GAUGES AND FUEL GAUGES ARE NO LONGER VISIBLE WHEN WHIPPERS ARE IN USE. TWO SEPARATE CHRYSLER DEALERS SIMPLY CAN NOT DIAGNOSE A PROBLEM OR A CURE. *TR

WHEN DRIVING IN THE MOUNTAINS OF COLORADO AND GOING DOWN A STEEP INCLINE WHEN I APPLIED THE BRAKES TO SLOW DOWN THE CAR SHUDDERED LIKE IT WAS GOING TO FALL APART, SCARED MY WIFE AND GRANDCHILDREN BADLY, AFRAID TO DRIVE IN THIS CAR NOW. APPEARS T O BE A PROBLEM WITH THE ROTORS OVERHEATING AND WRAPPING PER TWO BRAKE SPECIALIST I TOOK THE CAR TO. CALLED CHRYSLER AND THEY WANT ME TO TAKE IT INTO THE DEALER TO HAVE BRAKES CHECKED OUT, BUT WANT TO CHARGE ME A DIAGNOSTIC FEE UP FRONT AND WONT DO A FREE BRAKE INSPECTION FOR A VERY POSSIBLE BRAKE ROTOR DEFECT (CHEAP ROTORS?) I DON'T HAVE THE MONEY FOR THE UPFRONT DIAGNOSTIC FEE AS I WAS LAID OFF A YEAR AGO. THEY WILL NOT FOREGO THE UPFRONT FEE SO I AM STUCK WITH PERHAPS A FAULTY BRAKE SYSTEM. THIS DEFINITELY SHOULD BE LOOKED INTO AS A SAFETY PROBLEM. THE CHRYSLER CASE NUMBER WAS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,177.