Page 9 of 13 · complaints 401–450 of 634

2012 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical System
Filed Aug 18, 2015IA

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Electrical System
Filed Aug 18, 201542,000 milesWI

WE PURCHASED A CHRYSLER 2012 TOWN & COUNTRY VAN. WE CHOOSE AND PAID EXTRA FOR A VAN WITH THE FEATURE OFFERED, BACK-UP CAMERA, BLIND-SIDE DETECTION, SIDE AIRBAGS. THESE FEATURES ARE VERY IMPORTANT TO ME AS I'M A GRANDMA OF 11 LITTLE GRANDCHILDREN AND FELT THESE FEATURES ADDED ANOTHER LEVEL OF SAFETY WHEN AROUND THEM. A WARNING CAME UP ON MY DASH, THE VEHICLE WAS TAKEN TO A GARAGE WHERE THE TECHNICIAN DIAGNOSED THAT THE BLIND SPOT MODULE WAS NOT SEALED AND THE ELEMENTS HAD GOTTEN IN AND CORRODED THE COMPUTER MODULE. THE MODULE CONTROLS BLIND SIDE DETECTION, BACKUP CAMERA, NAVIGATION DIRECTION AND MORE. THE FAILURE MILEAGE AT THE TIME WAS 50,400. I WOULD CONSIDER IT A FLUKE IF IT WERENT FOR 2 OTHER FAMILY MEMBERS WITH THE SAME ISSUE, ONE WITH A 2011 TOWN & COUNTRY AND THE OTHER HAS A 2012 TOWN & COUNTRY. I CONTACTED OUR CHRYSLER GARAGE AND THE SERVICE MANAGER TOLD ME THEY ARE SEEING THIS ISSUE A LOT!! THE MODULE IS IN A LOCATION WHERE RAIN, SLEET, SNOW AND SALT GET IN CONTACT WITH IT AND THE MODULE IS NOT ELEMENTS TIGHT.

Electrical System
Filed Aug 18, 2015OH

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 18, 2015PA

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

Electrical System
Filed Aug 18, 201522,000 milesMN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Electrical System
Filed Aug 18, 2015OH

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 17, 2015MN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 17, 2015IA

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 17, 2015GA

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 17, 2015IN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ

Service Brakes
Filed Aug 14, 201540,000 milesOH

GRINDING COMING FROM REAR WHEELS. ATTEMPTED TO REMOVE WHEEL ON PASSENGER SIDE 1 LUG NUT BROKE. DEALERSHIP CLAIMED TO ATTEMPTED TO REMOVE BY DRILLING IT OUT, BUT CLAIMED COULDN'T BECAUSE HEAT HAD BEEN APPLIED. I NEVER TOOK IT ANYWHERE NOR APPLIED HEAT. TOOK IT SOME WHERE TO HAVE TAKEN OFF. TURNS OUT I HAD TO REPLACED REAR BRAKE PADS AND ROTORS. FUNNY HOW THERES A HUB ISSUE ON SOME TOWN AND COUNTRY BUT NOT MINE. THEY DIDN'T THINK THE LUG NUT WAS A DEFECT. I'VE NEVER SEEN ONE BREAK WHERE THE COVER OF THE LUG NOT TEARS OFF. THEN THE SIDES OF THE LUG BREAK OFF LEAVING THE BASE OF THE LUG. AFTER DRIVING THE VAN PRIOR TO REPLACEMENT OF PARTS YOU COULD FEEL THE HEAT COMING OFF OF THE WHEELS. POSSIBLY, COULD THAT HAVE BEEN THE HEAT THAT CAUSED THE LUG NOT TO BE ABLE TO HAVE BEEN DRILLED OUT LIKE THE DEALERSHIP ATTEMPTED. AFTER SEVERAL SEARCHES OF THE INTERNET I HAVE SEEN THAT I AM NOT THE ONLY ONE UNHAPPY WITH ALL OF THE OTHER ISSUES WITH THIS CHRYSLER PRODUCT OR THE DEALERSHIPS SELLING THEM.

Electrical System
Filed Aug 12, 2015MI

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

Electrical System
Filed Aug 9, 201545,000 milesIL

BLIND SPOT RIGHT SIDE RADAR (SAFETY FEATURE) FAILED AFTER 41 MONTHS. CAR WAS PURCHASED NEW IN NOVEMBER OF 2011. INSPECTED FAILED PART AND FOUND A BULGE ON EDGE OF THE PLASTIC CONTAINER. OPENED THE DEVICE AND FOUND METAL CORROSION ON AND IN THE METAL CASE. IT APPEARS THAT THE WATER SEAL EITHER BROKE OR WAS NOT SUFFICIENT TO STOP WATER LEAKAGE. METAL CORROSION MATERIAL WAS ON THE PRINT CIRCUIT BOARD WHICH I BELIEVE CASED THE FAILURE.

Electrical System
Filed Aug 5, 2015ME

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 5, 201578,000 milesME

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT AN UNKNOWN SPEED, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. PRIOR TO THE FUEL ODOR, THE AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR EVAPORATOR CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. MA 10/15/2015 *CN

Electrical System
Filed Aug 5, 2015NH

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Visibility/Wiper
Filed Aug 4, 201545,000 milesNY

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE BLIND SPOT SENSOR FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TWO REAR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Electrical System
Filed Jul 24, 2015FL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/22 UPDATED 12/06/2017*CN

Electrical System
Filed Jul 24, 201543,698 milesWI

WARNING LIGHTS ON BOTH MIRRORS FOR BLIND SPOT DETECTION STAY ON ALWAYS - WITH THE DING DING DING SOUNDS RINGING ON AND OFF - WEATHER DRIVING DOWN THE ROAD OR SITTING STILL PARKED, IF THE CAR IS RUNNING, THE PROBLEM IS THERE. I BELIEVE THIS UNSAFE ISSUE SHOULD BE FIXED BY A RECALL, AS IT IS A PROBLEM THAT IS VERY UNSAFE & DANGEROUS, MANY FOLKS WHOM HAVE PURCHASED THIS VEHICLE ARE EXPERIENCING THE SAME UNSAFE PROBLEM! I PAID FOR THIS FEATURE ON THE VEHICLE, TO ADD SAFETY AND NOW IT IS CAUSING JUST THE OPPOSITE, UNSAFE DRIVING CONDITIONS. THIS REALLY CONCERNS ME, A SAFETY FEATURE FAILING ON ALL THESE CARS AND ESPECIALLY AT SUCH LOW MILEAGE. WITH THIS FEATURE MALFUNCTIONING, IT IS MUCH MORE DANGEROUS THAN TEXTING OR TALKING ON THE PHONE WHILE DRIVING. WHAT IS THE CRITERIA TO GET A RECALL IN PLACE, DO PEOPLE HAVE TO HAVE ACCIDENTS OR DIE TO GET A PROBLEM RECALLED, HOW IS IT DECIDED.

Electrical System
Filed Jul 22, 2015GA

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON AUGUST 24, 2015. UPDATED 11/25/15.*JB

Electrical System
Filed Jul 22, 2015NY

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO FAULTY REAR QUARTER VENT WINDOW SWITCH RECALL ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE EIGHT MONTHS AGO. THE DEALER DISCONNECTED THE SWITCH TO PREVENT A FIRE.*JB UPDATED 09/21/15*LJ UPDATED 10/05/15.*JB

Electrical System
Filed Jul 22, 2015TX

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS A TEMPORARY REMEDY. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Air Bags
Filed Jul 14, 201533,690 milesMI

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,690.

Unknown or Other
Filed Jul 13, 201545,000 milesMI

THE BLIND SPOT DETECTOR STOPPED WORKING PROPERLY, ALL OF THE SUDDEN, WITHOUT ANY KNOWN OTHER DAMAGE OR EVENT TO THE CAR. THE ESTIMATE TO REPAIR THE PROBLEM IS $2200. THE SAFETY SYSTEM GIVES AN AUDIBLE "DING, DING, DING" ALERT PERIODICALLY AND THE SENSOR LIGHTS ON THE MIRROR ARE ALWAYS LIT. VERY DISTRACTING.

Unknown or Other1 injured
Filed Jul 13, 201546,000 milesMI

THE AUTOMATIC SLIDING DOORS AND LIFT GATE ARE A SAFETY RISK FOR MY THREE YOUNG CHILDREN. I AM ASSUMING THIS MINIVAN IS MARKETED TOWARD FAMILIES WITH YOUNG CHILDREN LIKE MINE. MY SEVEN YEAR OLD SON HAS BEEN PUSHED OFF OF HIS FEET BY THE SLIDING DOOR AS IT CLOSED. I AM A GROWN WOMAN AND WAS INJURED BY THE LIFT GATE CLOSING ON ME. THE SENSORS ARE NOT ADJUSTABLE FOR SENSITIVITY ACCORDING TO MY LOCAL DEALERSHIP.

Electrical System
Filed Jun 24, 2015WI

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO LACK OF PARTS FOR REAR QUARTER VENT WINDOW SWITCH RECALL . *SMD RECALL # 14V234000. *JB

Lane Departure › Blind Spot Detection
Filed Jun 19, 201540,400 milesMA

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE'S BLIND SPOT SENSOR REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE BLIND SPOT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,400. UPDATED 8/10/15*CN THE CONSUMER STATED THE DEFECTIVE PART HAD A SECTION THAT WAS MELTED AND COULD BE A POTENTIAL FIRE HAZARD. UPDATED 11/24/2015 *JS

Electrical System
Filed Jun 10, 2015ND

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL PART NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE ALMOST A YEAR AGO. RECALL # 14V234000. *JB

Electrical System
Filed Jun 6, 2015IL

GOT RECALL 4 MONTHS AGO AND CALLED. TOLD TO CALL LATER WHEN THEY HAD PARTS. THREE MONTHS LATER I WAS TOLD TO BRING CAR IN SO THEY COULD DETERMINE WHICH PART. WAS TOLD THAT THEY WOULD CALL ME WHEN PART IN. HAVE NOT HEARD ANYTHING SINCE.

Electrical System
Filed Jun 5, 2015NJ

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Jun 4, 201552,000 milesWI

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE RIGHT SIDE SLIDING DOOR BECOME OPEN. THE LATCH ASSEMBLY WAS NOT OPERATIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Electrical System
Filed Jun 1, 2015ID

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN

Electrical System
Filed May 29, 2015CT

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE CONTACTED BUT THEY DID NOT ISSUE A RESPONSE. UPDATED 11/24/2015 *JS

Visibility/Wiper
Filed May 27, 201568,500 milesWI

ALL SAFETY FEATURES SUDDENLY STOPPED WORKING. THE BLIND SPOT MONITORING, REAR CROSS PATH DETECTION, PARK ASSIST, REAR VIEW CAMERA, AND COMPASS ALL STOPPED. I WAS TOLD THIS IS FROM DRIVING THE CAR IN THE WINTER! APPARENTLY, THERE ARE TWO MODULES LOCATED BEHIND THE BUMPER THAT HAVE CORRODED SEVERELY. THE SNOW AND SALT IS THROWN OFF THE TIRES DIRECTLY ON THESE INTEGRATED UNITS THAT ARE NOT SEALED SUFFICIENTLY AND SO THE UNITS CORRODE AND FAIL. THIS IS ABSOLUTELY A DESIGN FAILURE. THESE CRITICAL UNITS THAT RUN ALL SAFETY EQUIPMENT SHOULD NOT BE PLACED SO CARELESSLY AND NOT PROPERLY PROTECTED. PLEASE SEE CHRYSLER RECALLS AND FIXES THIS DESIGN FAILURE. THANK YOU.

Electrical System
Filed May 26, 2015FL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 22, 2015NC

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 21, 2015FL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER MENTIONED THAT A PART OF THE RECALL REMEDY WAS TO BE PERFORMED. IN ADDITION, THE DEALER INFORMED THAT THE RECALLED VEHICLES WERE REPAIRED IF THE FAILURE WAS EXPERIENCED. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed May 19, 201540,000 milesSC

I OWN 2012 CHRYSLER TOWN AND COUNTRY. I FOUND THAT IF I DRIVE 15MPH FRONT DOOR, SLIDING DOOR AND REAR HATCH WILL BE LOCKED. AFTER I HEAR LOCK SOUND, I CAN STILL OPEN FRONT DRIVER AND PASSENGER DOOR WHILE I AM DRIVING. EVEN I CAN OPEN BOTH FRONT DOOR WHILE I AM DRIVING AT 70MPH. I RENT A 2015 CHRYSLER 200 AT AIRPORT, FOUND THAT SAME ISSUE.

Electrical System
Filed May 14, 2015FL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 12, 2015FL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) IN 2014. THE MANUFACTURER STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 12, 2015WI

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DISCONNECTED THE WINDOW VENT SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 11, 2015NC

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 8, 2015FL

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER STATED THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 07/09/15*JB

Electrical System
Filed May 7, 2015TN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed May 6, 201552,000 milesNY

I WOULD LIKE TO FILE A COMPLAINT AND HAVE A INQUIRY OPENED ABOUT A CHRYSLER AND FAULTY SAFETY DEVICE BLIND SPOT DETECTION SYSTEM ON ONE OF THEIR VEHICLES THAT FAILS REPEATEDLY TIME AND TIME AGAIN BUT DOESN'T HAVE A COMPANY RECALL. I HAVE A ACTIVE CASE OPEN WITH CHRYSLER AND HAVE TRIED TO GET THEM TO REVIEW THIS SAFETY FEATURE THAT FAILS WITHOUT NOTICE ON PERFECT MINT CONDITIONS VEHICLES CHRYSLER TOWN AND COUNTRY MINIVANS. THERE A VERY NUMEROUS CASES OF THIS THAT HAS A PRICE TAG THAT IS EXTREMELY EXPENSIVE FOR THE PART IN THE CAR. TWO 3" X 3" PLASTIC BOXES ARE OVER $1100 EACH AND WILL NOT WORK IF ONE FAILS SO BOTH HAVE TO BE REPLACED AT THE SAME TIME CAUSING A $2200-$3000 EXPENDITURE ARE VERY LIMITED MILEAGE ON THE VEHICLE. *TR

Electrical System
Filed May 6, 2015MI

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 30, 2015MN

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE REAR WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Apr 27, 2015WI

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Seat Belts
Filed Apr 27, 201542,000 milesNC

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE REMOVING THE CHILD SAFETY SEAT FROM THE VEHICLE, IT WAS DISCOVERED THAT THE REAR PASSENGER SEAT BELT RIPPED AND TORE FROM THE SAFETY SEAT BEING SECURED TO THE REAR SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Electrical System
Filed Apr 24, 2015OH

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE WINDOW SWITCH AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →