TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, A VEHICLE WAS T-BONED BY WHILE IN THE MIDDLE OF AN INTERSECTION WHICH PROPELLED THE VEHICLE INTO THE CONTACT'S VEHICLE HEAD ON. THE AIRBAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AS WELL AS THE OTHER DRIVERS AND PASSENGERS WERE CHECKED OUT AT THE SCENE BY PARAMEDICS AND WERE TREATED FOR SCRAPES AND BRUISES. THE CONTACT LATER SOUGHT TREATMENT AT AN URGENT CARE FACILITY FOR PAIN TO HER LOWER BACK AND BOTH SHOULDER AREAS. A POLICE WAS FILED AT SCENE. THE CONTACT AND DRIVER OF THE VEHICLE THAT WAS PROPELLED INTO THE CONTACT BOTH LIVED NEAR THE SCENE OF THE ACCIDENT AND WERE ABLE TO DRIVE THE VEHICLE TO THEIR RESPECTIVE HOMES. THE OTHER DRIVER THAT CAUSED THE ACCIDENT HAD TO HAVE THEIR VEHICLE TOWED TO AN INDEPENDENT MECHANIC. AN ADJUSTER WAS CALLED TO THE CONTACT'S HOME TO ASSESS THE DAMAGE AND THE VEHICLE REMAINED IN THE POSSESSION OF THE CONTACT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
2011 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
MY TIPM IS FAILING SLOWLY. MY STARTER IS PULLING WAY TO MANY AMPS WHEN STARTING. I'VE CHANGED IT TWICE. MY FUEL RELAY HAS FAILED. A LOT OF THE TIMES WHEN I START MY CAR I HAVE AN ICON FOR MY ABS SENSOR COME ON AND THE ONLY WAY TO GET IT OFF IS TO PULL OVER AND RESTART MY CAR. WHEN THE LIGHT IS ON ON MY DASH. MY CAR WON'T DRIVE OVER 60MPH AND MY RPMS WILL RUN HIGH AND WHEN YOU LET OFF THE GAS WHILE IT'S DOING THIS IT WILL TAKE YOU ALMOST TO A STOP WITHIN SECONDS. MY CHECK ENGINE LIGHT NEVER GOES OFF. AND NO MATTER HOW MANY TIMES IT GETS TESTED AND RESET IT COMES BACK WITHIN HOURS. SO MY AUTO START NEVER WORKS. SOMETIMES WHEN I START MY CAR I CAN'T GET MY SEATBELT ALARM TO STOP SINGING SO I HAVE TO PULL OVER AND RESTART. IT ALL LEADS BACK TO THIS TIPM (ELECTRONICS BOARD BELOW THE FUSE BOX). I'VE HAD IT PRICED AT 1300$ TO FIX IT. BUT TURNS OUT IT'S THE MOST COMMON ISSUE WITH THIS YEAR OF THIS VAN. PLEASE HELP!
OUR TIPM FAILED CAUSING US NOT TO BE ABLE TO START THE CAR WE WERE TOLD THAT THE FUEL PUMP WAS CONSTANTLY RUNNING EVEN THOUGH CAR WAS TURNED OFF...WE PAID A VERY LARGE BILL TO GET REPAIRED AND OF COURSE OUR WARRANTY HAD EXPIRED...WE FELT THERE SHOULD HAVE BEEN A RECALL FOR THIS PART...OUR ANSWER FROM CHRYSLER WAS KEEP YOUR RECEIPT INCASE OF A RECALL...THIS REPAIR COULD HAVE CAUSED A FIRE IF PARKED IN OUR GARAGE OR ANYWHERE...SHOULD HAVE BEEN A RECALL...
I JUST BOUGHT THIS VEHICLE SECONDHAND THE INDICATORS FOR VEHICLE TO CLOSE ARE ON THE AIRBAG LIGHT IS ON THE SEATS DON'T GO UP AND DOWN AS SUPPOSED TO THEY JUST MAKE A NOISE AND BOTH PASSENGER AND DRIVER SIDE REAR DOORS DON'T OPEN AND THE WINDOWS DON'T GO UP OR DOWN MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
OUR TIPM FAILED ..CAUSING US TO NOT BE ABLE TO START THE CAR AND ALSO FUEL PUMP WAS CONSTANTLY RUNNING EVEN WHEN ENGINE WAS OFF AND AWAY FROM CAR... WE PAID OVER 3000.00 TO GET REPAIRED.....WE FOUND OUT THAT THIS COULD CAUSE THE AUTO TO START ON FIRE ...AND ENDANGER OUR HOUSE WHEN PARKED IN THE GARAGE...WHY WASNT THERE A RECALL FOR THIS PART ?
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE CONTACT CHARGED THE BATTERY FULLY HOWEVER, THE ENGINE STILL FAILED TO TURN OVER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THERE WAS NO WARNING LIGHT ILLUMINATED. NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 296-2404) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
2011 CHRYSLER TOWN AND COUNTRY WITH 114,212 MILES. WHILE PARKED, THE CAR ACTS AND SOUNDS LIKE IT WANTS TO, BUT WILL NOT START. TOOK IT TO THE DEALERSHIP AND WAS DIAGNOSED WITH A BAD TIPM (TOTALLY INTEGRATED POWER MODULE) AND FUEL PUMP RELAY. THIS IS A KNOWN ISSUE AND THE SAME ISSUE IN RECALL P54/NHTSA 14V-530 FOR THE DURANGO AND GRAND CHEROKEE LAWSUIT SETTLEMENT BUT FOR SOME REASON THE TOWN AND COUNTRY AND OTHER CHRYSLERS PETITIONS WERE DENIED. AFTER TALKING TO CHRYSLER, THEY ONLY SUGGESTED THAT I KEEP MY RECEIPTS IN CASE IT WAS ACCEPTED AS A RECALL BUT WOULD NOT GIVE ANY FINANCIAL HELP ON A $1400 REPAIR BILL.
2011 CHRYSLER TOWN AND COUNTRY WITH 97,983 MILES. WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION STOPPED WORKING AND THE VAN WOULD NOT MOVE. WAITED INTO THE NIGHT FOR A TOW TRUCK TO TOW US TO A REPAIR SHOP. THE TRANSMISSION FAILURE IS A KNOWN ISSUE BUT NO RECALL ISSUED FROM CHRYSLER. STUCK WITH A $3,338.92 BILL FOR A NEW TRANSMISSION.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE SOON AFTER FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO DAVIS CHRYSLER DODGE JEEP RAM (464037 E STATE RD 200, YULEE, FL 32097) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT ALSO SPOKE TO JACKSONVILLE CHRYSLER JEEP DODGE RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
WHEN DRIVING ON HIGHWAY VEHICLE WOULD TURN OFF AND SOMETIMES TURN BACK ON IN A SHORT PERIOD OF TIME. VEHICLE WILL NOT START. THERE HAVE BEEN HUNDREDS OF TIMES THAT IT HAS DONE THIS. HAPPENS AT VARIOUS TIMES.
CAR STALLS AND SHUTS OFF, CAR CRANKS BUT WILL NOT START THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST 24 HOURS, WHILE DRIVING IT WILL UNEXPECTED SHUT OFF, THIS IS A PROBLEM RELATED TO THE TIPM WHICH HAS BEEN RECALLED IN OTHER 2011 MODEL VEHICLES SUCH AS THE JEEP GRAND CHEROKEE AND DODGE DURANGO. I HAVE READ FORUMS WHERE OTHER 2011 TOWN AND COUNTRYS ALSO HAD THIS SAME ISSUE.
LOST POWER WHILE DRIVING ON HIGHWAY. TOWED HOME. TRIED TO START AND WOULDN'T TURN OVER. COULD ONLY START IN NUTURAL DROVE TO DEALERSHIP COUKDNT TURN OFF OR WOULDNT START. DIAGNOSED AS THE TIP WENT OUT.
WHEN LOCKING AND UNLOCKING DOOR LOUD BUZZING SOUND
THIS MUST BE A RECALL CONCERN. CHRYSLER REALLY NEEDS TO STEP UP AND TAKE CARE OF THIS TIPM ISSUE. THE MOST COMMON PROBLEM WAS A DEFECTIVE TIPM THAT PREVENTED THE ENGINE FROM STARTING. THIS VAN FAILS WHILE THE CAR WAS BEING DRIVEN. TODAY 1-4-21, THE VAN IS AGAIN AT THE DEALERSHIP FOR REPAIRS FOR THE SAME ISSUE AGAIN AND AGAIN I CAN'T BELIEVE IT. THE TOWN & COUNTRY WOULD BE RUNNING SMOOTHLY ONE DAY AND FAIL TO START THE NEXT DAY. WHY RECALL CONCERNING THEM WAS NEVER ISSUED????
THERE IS A BUZZING NOISE IN THE REAR PASSENGER SIDE DOOR THAT HAPPENS SOMETIMES WHEN I OPEN THE FRONT PASSENGER SIDE DOOR OR UNLOCK THE DOORS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY.
VEHICLE IS EXPERIENCING INTERMITTENT DEAD BATTERIES AND NO START ISSUES. HAD VEHICLE SHUT DOWN WHILE DRIVING AS WELL TO FUEL PUMP SHUTTING DOWN. AFTER DIAGNOSTIC FOUND THE FUEL PUMP WAS STAYING ON AFTER KEY WAS REMOVED KILLING THE BATTERY. THIS IS AN ISSUE WITH A BAD TIPM MODULE THAT HAD BEEN UNDER A RECALL ON THE PREVIOUS YEARS TOWN AND COUNTRY. CALLED THE DEALER TODAY ANS WAS TOLD ON THERE WERE NO OPEN RECALLS ON MY SPECIFIC VIN.
CHRYSLER TOWN AND COUNTRY AND DODGE MINIVAN HAVE AN ACTUATOR THAT LOCKS AND UNLOCKS THE REAR SLIDING DOORS. THE SAME PART IS USED FOR BOTH SIDES, IT JUST NEEDS AN ARM ON IT DEPENDING ON THE SIDE. THE DEFECT IS THAT WHEN THESE ACTUATORS GO OUT, IT WILL EITHER NOT ALLOW THE DOOR TO LOCK, OR PERMANENTLY LOCKE THE DOOR AT ANY TIME AND REMAIN LOCKED UNTIL IT IS FIXED. **IF THERE IS AN EMERGENCY AND THE ACTUATOR BROKEN IN THE LOCKED POSITION THE DOOR WILL NOT OPEN OR OPERATE (INSIDE OR OUTSIDE). IT IS IMPOSSIBLE POSSIBLE TO OPEN THE DOOR IN ANYWAY UNLESS TAKING OFF THE INSIDE PANEL AND GETTING INSIDE TO THE LOCK MECHANISM. IF THE DOOR IS IN THE UNLOCKED POSITION AND YOU WERE UNAWARE THAT THE ACTUATOR IS BROKEN IN THE UNLOCKED POSITION AND YOU THINK IT'S LOCKED AND YOU LEAVE YOUR CHILD IN THERE TO RUN INTO THE HOUSE SOMEBODY COULD OPEN THE DOOR AND STEAL ANYTHING OUT OF YOUR CAR INCLUEDING A CHILD. WHEN THE ACTUATOR BRAKES IN THE UNLOCK POSITION YOU HAVE NO IDEA WHAT IT IS BROKEN. HOWEVER WHEN IT BREAKS IN THE LOCK POSITION IT IS IMMEDIATE AND WITHOUT WARNING AS WELL. WHEN I FOUND OUT THAT MY DOOR WAS LOCKED ON THE DRIVERS SIDE WAS WHEN I WENT TO GET MY DOG OUT OF MY BACK SEAT AND IT WAS BROKEN.I LOOKED THIS ISSUE UP ON THE INTERNET AND THAT'S WHAT I WAS TOLD TO CHECK BOTH DOORS AND FOUND MY MY PASSENGER SIDE WAS PERMANENTLY UNLOCKED.
VEHICLE INTERMITTENTLY WON'T START AND IS STALLING OUT / DYING WHEN GOING DOWN THE HIGHWAY
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NEWBERRY MOTORS, INC. (1227 NEWBERRY AVE, NEWBERRY, MI 49868, (906) 293-5104) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE WITH FILING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
THE "WIRELESS IGNITION NODE RECEIVER" ON OUR 2011 CHYSLER TOWN & COUNTRY BROKE IN OCTOBER 2019 (WITH UNDER 100,000 MILES). THIS IS WHERE OUR KEY IS INSERTED TO START OUR MINIVAN. THE MINIVAN STILLS STARTS AND SHUTS OFF, BUT THE KEY WON'T STAY IN THE IGNITION. UNFORTUNATELY, WE DON'T HAVE THE $400-500 NEEDED TO REPLACE THE IGNITION RECEIVER. THE DANGEROUS PART OF THIS IS THAT THE KEY POPS OUT AT RANDOM TIMES, WHILE WE ARE DRIVING. THE KEY POPS OUT AND LANDS ON THE FLOOR UNDERNEATH OUR FEET WHILE WE ARE DRIVING. SOMETIMES THIS HAPPENS WHEN WE ARE DRIVING ON THE FREEWAY AT FREEWAY SPEEDS. THIS ACTION IS ENORMOUSLY DISTRACTING AND COULD POTENTIALLY CAUSE AN ACCIDENT. SOMETIMES, WE ARE FORCED TO START THE VAN WITH THE KEY AND DROP THE KEY INTO THE CONSOLE, BUT THEN WE HAVE TO GO HUNTING FOR THE KEY IN ORDER TO SHUT THE VAN OFF. APPARENTLY, THESE IGNITION NODES ARE KNOWN TO BE PROBLEMATIC IN MINIVANS JUST 2 OR 3 YEARS OLDER THAN OURS, AND RECALLS HAVE ALREADY BEEN FILED FOR THOSE YEARS. WE ARE WONDERING IF AND WHEN THE RECALL FOR OUR 2011 VAN WILL CATCH UP TO THE PROBLEMS THESE MINIVANS ARE HAVING.
FUEL PUMP RELAY IS STUCK RESULTING IN CONTINUOUS PUMP RUNNING CAUSING DEAD BATTERY OVERNIGHT AND VEHICLE NOT STARTING.
MY WIFE WAS DRIVING OUR VEHICLE DOWN A COUNTY ROAD AT ABOUT 40 MILES PER HOUR WHEN SUDDENLY WHAT SEEMED LIKE ALL OF THE INDICATOR AND WARNING LIGHTS LIT UP ON THE DASHBOARD. SHE PULLED OFF INTO A NEIGHBORHOOD TO TRY AND TURN AROUND TO DRIVE THE VEHICLE BACK HOME. AS SHE CAME AROUND THE CIRCLE DRIVE OF THE NEIGHBORHOOD AND APPROACHED THE STOP SIGN BEFORE THE COUNTY ROAD, THE VEHICLE COMPLETED DIED. THE KEY WOULD NOT COME OUT OF THE IGNITION IT WAS SO DEAD. WE HAD THE VEHICLE TOWED TO A DEALERSHIP'S SERVICE DEPARTMENT. THE PROBLEM WAS DIAGNOSED AS A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). THE UNSAFE CONDITION WAS THAT THE VEHICLE COULD HAVE COMPLETELY DIED AND LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES, ETC., WHILE DRIVING ON A COUNTY ROAD AT 40 MILES PER HOUR IN TRAFFIC, IF MY WIFE WOULD NOT HAVE IMMEDIATELY PULLED OFF THE MAIN ROAD INTO THE NEIGHBORHOOD. WHILE WAITING FOR THE VEHICLE TO BE TOWED, I HAD TO WAVE ON TRAFFIC EXITING THE NEIGHBORHOOD AND IT CREATED AN UNSAFE SITUATION FOR TRAFFIC COMING IN TO THE NEIGHBORHOOD AT THE SAME TIME.
TIPM IS CAUSING MY VAN NOT TO START, STALKS GOING DOWN THE ROAD
ENTIRE VAN SHUTS OFF! THIS IS EXACTLY LIKE THE RECALL FROM ONE YEAR EARLIER, IT'S THE SAME PROBLEM. WHY WON'T THEY INCREASE THE YEARS ON THIS AND SAVE SOME PROBLEMS.
VEHICLE WILL SHUT OFF WITH NO WARNING. ENGINE IS OFF. ALL POWER IS LOST. THIS IS VERY DIFFICULT WHEN DRIVING DUE TO LOSS OF POWER STEERING, POWER BRAKES, ENGINE POWER ETC. THE CAR WILL RESTART WITH NO ISSUES SHOWN ON THE FAULT CODES. OBD HAS NO RECORD OF A PROBLEM. VERY INTERMITTENT, VERY DANGEROUS. SEEMS THE SAME AS THE RECALL THAT COVERED UP TO THE PREVIOUS YEAR. MANY PEOPLE CLAIM THE SAME ISSUE.
CAR SHUT DOWN WHILE DRIVING. THERE WAS NO LIGHTS OR POWER. IT STARTED ON A JUMP, BUT BEGAN SMOKING. WE REPLACED THE BATTERY, BUT IT STARTS SMOKING EVERY TIME YOU RUN IT AND THE BATTERY LIGHT STAYS ON. I HAD IT TOWED, AS IT ISN'T SAFE TO DRIVE. THE MECHANIC CHECKED THE ALTERNATOR, BUT IT IS GOOD THE MECHANIC SAYS IT MUST BE THE COMPUTER AND SAID IT WOULD HAVE TO BE TOWED TO THE DEALERSHIP/
THE BRAKES RR WILL LOCK WHILE DRIVING IN THE HWY
I CANNOT GET IT TO START, IT WON'T TURN OVER. THE LIGHTS ON THE DASH BOARD CAME ON INCLUDING THE IGNITION LIGHT. THE BATTERY IS NEW, SO WHAT'S THE PROBLEM?
HOLA ESTUVE LLEVANDO AL DEALER ALBERIC COLN POR UN REGALO SOBRE UNA PUERTA ELLOS DIJERON QUE ADEMS DE ESO TENA UNAS CUANTAS COSAS MS ,ME REFIERO LE SALI UN CDIGO MDULO ORC PARTES # 68062118AG. ELLOS ME INDICAN QUE NO TIENE RECALL Y TENGO QUE PAGAR POR ESA INSTALACIN PORQUE LA GUAGUA NO TIENE GARANTA. OK MI PREGUNTA SI NO HUBIERA LLEVADO A ESE RECALL QUE TIENE NO SE HUBIERA SABIDO DE LOS AIRBAG QUE ESTN MALO. ESO NO ES PROBLEMA DE FABRICANTES PORQUE Y SI EXPLOTAN UNO GUIANDO SI OCASIONAR UN ACCIDENTE O VISEVERSA QUE YO LO ESTUVIERA UN ACCIDENTE FALLECIERA UN ACOMPAANTE EN LA GUAGUA DE QUIN SERA RESPONSABILIDAD MA O DEL FABRICANTE. NECESITO ALGUNA CONTESTACIN SOBRE ESTO.
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE FAILURE OCCURRED, HE WAS UNABLE TO RESTART THE VEHICLE. DUE TO THE FAILURE, THE CONTACT INITIALLY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC; THE VEHICLE WAS THEN TOWED TO HIS RESIDENCE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE DIAGNOSED NOR REPAIRED. DESPITE THE VEHICLE NOT BEING DIAGNOSED, THE CONTACT LINKED HIS FAILURE TO THE FUEL PUMP RELAY. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
THE VEHICLES BATTERY DIED DUE TO A FAULTY TIPM. AFTER A JUMP START IT WILL RUN BUT ONCE THE VEHICLE IS OFF AND SITTING FOR LESS THAN AN HOUR THE VEHLICE WILL TURN OVER, DIE, THEN WILL CRANK AND NOT TURN OVER FOR A WHILE. THIS IS THE FIRST TIME THIS IS HAPPENING WITH THIS VEHICLE IT HAS A LITTLE LET THAN 70,000 MILES.
THE ACTUATOR FAILED ON THE DRIVER SIDE SLIDING DOOR. THE DOOR IS COMPLETELY STUCK AND WILL NOT OPEN MANUALLY MAKING DRIVING A VERY DANGEROUS SITUATION.
WIFE WAS DRIVING. THEN ENGINE WENT TO FULL THROTTLE, WOULD NOT SLOW DOWN. SHE RODE THE BRAKES ALL THE WAY HOME, SWITCHED FROM NEUTRAL TO DRIVE, VAN WOULD JUMP INTO GEAR WHEN SHE WOULD SHIFT BACK TO DRIVE, FELT LIKE BRAKES WERE NOT WORKING WELL ENOUGH (PROBABLY GLAZED). ALMOST WRECKED, COULD HARDLY STOP. VERY DANGEROUS SITUATION. *TR
FUEL RELAY ON TIPM IS FAULTY RESULTING IN NOT STARTING AND STALLING WHILE DRIVING. IT IS VERY DANGEROUS THAT THIS PROBLEM HAS NOT BEEN ADDRESSED BY A RECALL. *TR
THE VAN HAS DRAINED A NEW BATTERY IN TWO DAYS. DEALERSHIP CLAIMS THEY CAN'T FIND THE PROBLEM EVEN THOUGH THERE IS A KNOWN PROBLEM WITH THEIR ROOM'S FROM THIS MODEL YEAR. I HAVE SUGGESTED THEY LOOK AT THE FUEL PUMP TURNING ON EVEN THOUGH A KEY HAS NOT BEEN USED TO START VEHICLE AND TO LOOK AT THE WIRELESS IGNITION NODE MODULE. SEEMS I HAVE TO DO THE INVESTIGATIVE WORK AND INCUR ALL THE COST. DEALERSHIP HAS HAD MY VEHICLE FOR OVER A WEEK NOW. *TR
LOSING ALL ELECTRICAL WHILE DRIVING DOWN THE ROAD FOR ABOUT 2 SECONDS AND THEN COMES BACK ON WITH EVERYTHING RESET . HAPPENS 1-2X PER WEEK. *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THREE INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY ALL THREE MECHANICS THAT CYLINDER NUMBER 4 WAS DEFECTIVE. THE VEHICLE WAS THEN TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT-PULLING RD, NAPLES, FL 34109) TO BE DIAGNOSED HOWEVER, THE CONTACT DECLINED TO HAVE THE VEHICLE DIAGNOSED AFTER BEING INFORMED THAT A DIAGNOSTIC FEE WOULD BE ASSESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
APPARENTLY CHRYSLER HAS A PROBLEM WITH THEIR TIPM FROM YEARS 2011 TO 2013. I JUST HAD TO DO A FUEL RELAY BYPASS ON MY 2011 TOWN AND COUNTRY BECAUSE THEY DID NOT TISSUE A RECALL FOR ALL MALES AND MODELS WITH THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO REFUSE BECAUSE ALL MODELS MOST LIKELY USED THE SAME TIPM.
VEHICLE WON'T START. ENGINE TURNS OVER BUT WON'T RUN. SITTING IN MY DRIVEWAY.
MY CAR HAS BEEN OUT OF COMMISSION FOR ABOUT 2 MONTHS OFF AND ON. THE AUTO SHOP THAT I SEND IT TO HAS REPLACED THE FUEL PUMP 4 TIMES BEFORE ZEROING IN ON THE PROBLEM WHICH APPARENTLY IS THE TIPUM, AN ELECTRONIC PIECE. AFTER DOING RESEARCH ON THE INTERNET, THERE IS A RECALL ON THIS PIECE FOR ISSUES INVOLVING THE FUEL PUMP STOPPING OPERATION WHILE THE VEHICLE IS RUNNING. THIS RECALL DOES NOT EFFECT MY CAR, BUT THIS EXACT PROBLEM IS AFFECTING MY CAR. I'M WONDERING WHAT'S GOING ON THERE AND IF THERE HAVE BEEN OTHER REPORTS OF THIS. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT WAS ABLE TO START THE VEHICLE ONCE IT WAS JUMP STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE FAILURE AS THE BATTERY, ALTERNATOR, AND WIRING HARNESS FAILURE. THE VEHICLE WAS THEN TAKEN TO DICK HANNAH JEEP (3517 NE AUTO MALL DR, VANCOUVER, WA 98662) WHERE A DIAGNOSTIC TEST WAS NOT COMPLETED DUE TO THE CONTACT ONLY WANTING PARTS PLACEMENT INFORMATION. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SEVERAL FAILURE CODES WERE DIAGNOSED AS THE CAUSE OF THE FAILURE ALONG WITH THE FUSE BOX NEEDING REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,352. THE VIN WAS INVALID.
VAN BEGAN HAVING TROUBLE STARTING UP AT AROUND 100,000 MILES. THE ISSUE WAS INTERMITTENT UNTIL A WEEK AGO. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULDN'T CRANK. THE FUEL PUMP WILL NOT ENGAGE AND START THE VEHICLE. MY BATTERY IS GOOD AND WHEN WE BYPASSED THE TIPM, THE VEHICLE CRANKS PROPERLY. THIS IS AN INDICATION THAT THE TIPM IS FAULTY. AFTER RESEARCHING THIS ISSUE, IT SEEMS THAT IT'S A KNOWN PROBLEM FOR MANY DODGE/CHRYSLER/JEEP MODELS IN 2011. THIS A DEFINITE HAZARD BECAUSE THE FUEL PUMP CONTINUES TO RUN EVEN WHILE EVERYTHING IS TURNED OFF.
NOTICED OIL DRIPPING ON THE FLOOR OF THE GARAGE. .UNABLE TO LOCATE SOURCE AT HOME. TO MAINT SHOP FOUND OIL FILTER HOUSING ( ACTUALLY PART OF OIL/COOLANT HEAT EXCHANGER) SEALS LEAKING ON TOP OF THE ENGINE BLOCK BELOW THE INTAKE ASSEMBLY. IMPOSSIBLE TO SEE VISUALLY. CHRYSLER SB 09-008-15 DATED 8-7-2015 DEALS WITH THIS ISSUE. BIG PROBLEM IS THAT AS STATED, TAKES ALMOST A QUART OF OIL TO SIT ON TOP OF THE ENGINE FOR IT TO START TO LEAK VISUALLY....SERIOUS FIRE HAZARD,, ESPECIALLY IN HOT WEATHER. ( AM IN MN) THIS SHOULD BE A RECALL ISSUE,, AS CONTINUED LEAKAGE IS A FIRE HAZARD THAT CAN GO UNNOTICED UNTIL FAILURE OF THE ENGINE OR WORSE. PART NUMBER 68105583AA
LEFT SIDE PASSENGER AUTO SLIDING DOOR AUTO LOCKING SYSTEM. WHEN SYSTEM WOULD AUTO LOCK, IT WOULD NOT UNLOCK IN EITHER THE AUTO MODE, ELECTRICALLY BY FOB OR DOOR LOCK ELECTRIC SWITCH AND MOST DANGEROUS, UNABLE TO MANUALLY MOVE THE LOCK RELEASE TAB ON THE DOOR TO UNLOCK POSITION. RENDERS EGRESS FROM THIS DOOR TOTALLY IMPOSSIBLE. TROUBLESHOOT FOR 3 WEEKS. AFTER COUPLE DAYS WAS ABLE TO ELECTRICALLY UNLOCK DOOR AT WITCH TIME I TOTALLY DISCONNECTED DOOR POWER AND OPERATED THE LOCK AND DOOR IN MANUAL MODE NO PROBLEMS.. ONLY WHEN USING THE LOCK SOLENOID,,DID THE LOCK SYSTEM JAM. REPLACED DOOR LOCKING ASSMY AT PART COST OF $648 AND DOOR BACK TO NORMAL OPS. PART NUMBER FOR LOCK WAS DLA1306.
REAR PASSENGER SLIDING DOORS WILL NOT FULLY CLOSE AND LOCK WHEN PUSHING CLOSE BUTTON. DOORS HAVE TO BE MANUALLY PUSHED CLOSED FROM THE OUTSIDE TO CLOSE THE LAST QUARTER INCH AND TO HAVE THE DOOR CLOSE MECHANISM ENGAGE. THIS PRESENT A SAFETY RISK TO 2ND ROW PASSENGERS AS THE DOORS ARE NOT FULLY SECURED.
THE DRIVER SIDE DOOR OF MY CHRYSLER TOWN AND COUNTRY HAS SUDDENLY SEIZED AND REFUSES TO OPEN. I HAVE RESEARCHED THE PROBLEM AND IT APPEARS TO BE A FAULTY ACTUATOR. IN MY RESEARCH I FOUND MANY OTHERS WITH SIMILAR PROBLEMS AND THOUGHT IT A SAFETY CONCERN. IF MY CHILD OR ANYONE NEEDED TO EXIT THE VEHICLE QUICKLY THIS WOULD BE IMPOSSIBLE. IF THE OTHER DOOR WERE TO SEIZE UP AT THE SAME TIME THEN THERE WOULD BE NO WAIT TO EXIT THE REAR OF THE VEHICLE SAFELY. IN MY SITUATION THE DOORS FUNCTIONED PROPERLY WHEN WE ENTERED THE VEHICLE BUT THEN REFUSED TO UNLOCK OR OPEN DESPITE MY BEST EFFORTS WHEN WE ARRIVED AT OUR DESTINATION. I HAVE NOT BEEN ABLE TO OPEN THE DOOR SINCE THE ACTUATOR FAILED, MANUALLY OR ELECTRONICALLY.
DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE. PASSENGER SLIDING DOOR MAKES A TERRIBLE NOISE WHEN OPENING AND CLOSING. NOT GRINDING, ITS DEFINITELY SOMETHING ELECTRICAL. PASSENGER SEAT AND BOTH MIDDLE BUCKET SEAT HEATERS HAVE STOPPED WORKING.
INTERMITTENT STARTING PROBLEM. CHANGED STARTER, BUT PROBLEM PERSISTED A FEW MONTHS LATER. TAPPING ON STARTER SOMETIMES WORKS AND VEHICLE WILL START BUT WILL NOT START WHEN STOPPED AGAIN..
FUEL PUMP RELAY PREMATURELY FAILS INSIDE THE TOTAL INTEGRATED POWER MODULE (TIPM) CAUSING LOSS OF CONTROL WHILE DRIVING. THE FUEL RELAY FUSE IS NOT REPLACEABLE AS IT IS HARD WIRED INSIDE THE TIPM. THE ENTIRE TIPM UNNECESSARILY NEEDS REPLACED AT GREAT EXPENSE AND LABOR OF NEARLY $1,800 FOR WHAT SHOULD BE AN INEXPENSIVE FUSE. OTHER CHRYSLER/ DODGE/ JEEP VEHICLES HAVE BEEN RECALLED AND REPAIRED FOR THE SAME ISSUE, BUT NOT THE CHRYSLER TOWN & COUNTRY MINIVANS. THE MANUFACTURER AND ITS DEALERSHIPS IS AVOIDING A RECALL SO THAT THIS MODEL 'AGES OUT' AND PERMANENTLY DISPOSED SO THAT IT DOESN'T HAVE TO DO A RECALL.
PERSISTENT ELECTRICAL MOTOR SOUND EMANATED FROM REAR OF CAR AFTER PARKING AND POWERING OFF (CONTINUED AFTER REMOVAL OF KEYS). NEXT DAY BATTERY WAS DEAD, JUMP STARTED ENGINE WITH DIFFICULTY. DROVE FOR SEVERAL HOURS, BUT AGAIN WOULD NOT START AFTER IT WAS SHUT OFF. MECHANIC DIAGNOSED FAULTY TOTALLY INTEGRATED POWER MODULE, REPLACED AT A COST OF NEARLY $1,500. AFTER REPLACEMENT OF TIPM, NEW ISSUE OF AIRBAG INDICATOR LIGHT IS ON AND SEVERAL 12-VOLT POWER PORTS INSIDE THE CAR NO LONGER WORK, BOTH NEW CONDITIONS SINCE TIPM REPLACEMENT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →