Page 37 of 39 · complaints 1,801–1,850 of 1,939

2008 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jan 19, 201029,200 milesFL

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT NOTICED PREMATURE WEAR ON THE BRAKE PADS AND ROTORS. SHE CITED A SQUEAKING NOISE WHEN SHE APPLIED THE BRAKES. A DEALER CONFIRMED THAT NEW BRAKES AND ONE ROTOR WERE NEEDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. SHE CALLED THE MANUFACTURER AND WAS CURRENTLY AWAITING A RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 29,400. THE FAILURE MILEAGE WAS APPROXIMATELY 29,200.

Service Brakes, Hydraulic › Foundation Components › Drum › Shoes/Linings
Filed Jan 19, 201013,000 milesSC

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY WITH ANTI LOCK BRAKES. SHE STATED THAT THE VEHICLE WAS MAKING A SQUEALING NOISE WHILE DRIVING APPROXIMATELY 25 MPH WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BRAKE SHOES AND BRAKES. TWO MONTHS LATER, THE VEHICLE WAS TAKEN TO A LOCAL TIRE SHOP FOR REGULAR TIRE MAINTENANCE WHERE THEY FOUND THE BRAKE SHOES WERE WORN OUT AND THE VEHICLE WAS IN NEED OF NEW BRAKES YET AGAIN. NO FURTHER REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE PREMATURE WEAR OF THE BRAKES. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT WAS 34,000.

Suspension › Front › Wheel Bearing
Filed Jan 19, 201030,000 milesLA

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHE HAD TO REPLACE THE RIGHT AND THE LEFT WHEEL BEARING DUE TO A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WHEEL BEARINGS WERE REPLACED. THE CONTACT CAN HEAR THE NOISE IN THE FRONT OF HER VEHICLE WHEN SHE ACCELERATES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

Service Brakes, Electric
Filed Jan 19, 201019,000 milesMI

BRAKE REPLACEMENT ON MY 2008 CHRYSLER TOWN AND COUNTRY.FIRST INCIDENT BOUGHT USED IN 2009 WITH 18,000 MILES AND FRONT BRAKES WERE REPLACED UPON PURCHASE. IN JAN 2010 AGRINDING NOISE WAS COMING FROM LEFT REAR BRAKES. TOOK INTO DEALER FOR INSP.AND WAS TOLD I NEEDED NEW BRAKES AND ROTORS AT 26,000K. REFUSED SERVICE BECAUSE OF THE 400.00 CHARGE SPOKE TO SERVICE MAN.AND HE SAID THEY HAVE DONE AT LEAST 40 TO 50 BRAKE JOBS ON THE SAME VEHICLE IN THE LAST 6 MONTHS. THEY ADMITTED PROBLEM BUT NO FIX OR RECALL IN SITE. LOOKED ON NUMEROUS FORUMS AND HAVES SEEN THOUSAND OF THE SAME COMPLAINTS. CHRYSLER NEEDS TO RECALL THESE VEHICLES, BECAUSE NO NOE SHOULD BE REPLACING BRAKES ON A 40,000 VEHICLE EVERY 10 TO 15,000 MILES. *TR

Service Brakes, Hydraulic
Filed Jan 19, 201019,000 milesMI

CHRYSLER TOWN AND COUNTRY - WORN ROTORS AND BAD BRAKES - JUST LIKE EVERYONE ELSE. COST ME $350 TO FIX - ONLY 19K MILES ON VEHICLE. GRINDING NOISE STARTED ABOUT FIVE DAYS AGO. ONE COMPLETELY TRASHED ROTOR, ONE SEVERELY GROOVED, HAD BACK BRAKES 'CLEANED' - SHOULDN'T HAVE TO REPLACE BRAKES ON A 1.5 YEAR OLD VEHICLE WITH SO FEW MILES ON IT. TAHOE DOESN'T NEED THEM AT 50K! *TR

Service Brakes, Hydraulic
Filed Jan 19, 201026,000 milesCA

2008 CHRYSLER TOWN AND COUNTRY BRAKES SYSTEM. JUST PASSED 25000 AND REQUIRED ALL FOUR BRAKES AND PADS TO BE REPLACED. WE WERE TOLD THAT WE WERE REALLY LUCKY TO HAVE EVEN MADE IT THAT FAR ON THE INITIAL SET. THIS VEHICLE WAS BOUGHT BRAND NEW AND WHEN WE TOOK IT IN FOR BURNING SMELL AND SQUEAKS ON THE BRAKES THIS ISSUE WAS DISCOVERED AND WAS NOT COVERED UNDER WARRANTY. PLEADING WITH CHRYSLER CORP AND THE DEALERSHIP RESULTED IN NOTHING OTHER THAN AN ACKNOWLEDGEMENT THAT THIS IS A KNOWN ISSUE AND HAD WE NOT DRIVEN SO GENTLY THEY SHOULD HAVE FAILED 10K MILES EARLIER. MY ONLY HOPE IS TO FILE A COMPLAINT AND HAVE THESE BRAKE PADS RECALLED AS IMPROPER FOR THE VEHICLE. THE REAL ISSUE IS THAT THE REPLACEMENT PADS WILL LAST UPWARDS OF 40K MILES. *TR

Structure › Body › Door
Filed Jan 18, 2010OH

I HAVE A 2008 TOWN AND COUNTRY AND HAVE HAD NOTHING BUT PROBLEMS FOR THE LAST 27 MONTHS. MY DOORS CLOSED IN ON ME WHILE PUTTING MY 2 YEAR OLD INTO THE CAR SEAT. THE LA TIME WAS JAN.2 2010 AND I AM PREGNANT COULD NOT TURN AROUND TO FORCE THE DOOR OPEN MY HUSBAND HAD TO GET OUT OF THE CAR AND MANUALLY OPEN THE DOOR. IF THAT WOULD HAVE BEEN MY2 YEAR OLD SHE WOULD OF BEEN HURT. CHRYSLER DOESN'T SEEM TO CARE THIS CAR IS A LEMON. *TR

Service Brakes, Hydraulic
Filed Jan 15, 201022,000 milesMI

2008 CHRYSLER TOWN AND COUNTRY. 18 MONTHS, 22K MILES. FRONT ROTORS AND PADS NEED REPLACEMENT. TYPICALLY I GET 40-60K BEFORE MY FIRST BRAKE SERVICE ON ANY VEHICLE I HAVE OWNED /LEASED. I HAVE FOUND MANY SIMILAR COMPLAINTS HERE AND IN INTERNET FORUMS. THERE ARE RUMORS OF A TSB BUT I CANNOT FIND A RECORD HERE. PLEASE INVESTIGATE. *TR

Service Brakes, Hydraulic
Filed Jan 15, 2010FM

NEEDED TO REPLACE BRAKES & 1 ROTOR AFTER THE 20,000 MILE MARK ON A 2008 CHRYSLER TOWN & COUNTRY LX. WE BOUGHT THE VAN FROM THE DEALER WITH 14,000 MILES ON IT. THE VEHICLE WAS A DEMO SO WHEN WE BOUGHT IT, WE WERE CONSIDERED THE "FIRST" OWNERS. ONE OF OUR FRIENDS JUST REPLACED THE BRAKE PADS FOR THE FIRST TIME ON THEIR KIA AFTER 75,000 MILES. *TR

Service Brakes, Hydraulic
Filed Jan 14, 201014,461 milesPA

NEEDED BRAKE REPLACEMENT ON A 2008 CHRYSLER TOWN & COUNTRY AFTER ONLY 14K MILES - WAS TOLD BY THE DEALER THIS SEEMS TO BE HAPPENING ON ALL T&C BETWEEN 15-18K MILES, WHICH SEEMS LIKE A RECALL IS NEEDED IF THAT IS THE CASE. *TR

Service Brakes, Hydraulic
Filed Jan 12, 201016,500 milesMA

2008 CHRYSLER TOWN&COUNTRY, OWN CAR FOR 13 MONTHS; 16,500 MILES, FRONT BRAKE PADS GONE. DEALERSHIP STATES THAT BRAKES COVERED ONLY FOR 12 MONTHS; 12,000 MILES. DEALERSHIP STATES THAT THIS IS NOT THE FIRST OF THESE VEHICLES TO REPORT THE SAME ISSUE. MAY BE RELATED TO TSB 05-006-08. *TR

Power Train › Automatic Transmission
Filed Jan 11, 201035,526 milesIN

I OWN A 2008 TOWN & COUNTRY THAT HAS BEEN IN THE SHOP FOR A NUMBER OF THINGS, THE LATEST BEING THE SLIPPING OF THE TRANSMISSION THAT STARTED AT 2000 MILES AND THERE WAS A BURNING SMELL, I TOOK IT TO THE SHOP 3 TIMES, AND AT 35000 MILES ON 1-7-2010 I TOOK THE VAN IN AND THEY FOUND A LEAK AND THE FLUID WAS BURNT, SO THEY HAD TO REBUILD THE TRANSMISSION THIS TIME BECAUSE OF A DEFECTIVE PART THAT WAS PUT IN THE VAN WHEN IT WAS BEING BUILT. WE ALSO HAD PROBLEMS WITH THE MYGIG ENTERTAINMENT SYSTEM, THE SLIDING DOORS, THE BACK HATCH, THE ELECTRICAL, AND THE BRAKES THAT HAD TO BE REPLACED AT 25000 MILES. BUT CHRYSLER SAID THAT I DON"T HAVE A LEMON!!!!!!!!!!!! *TR

Parking Brake
Filed Jan 7, 201031,000 milesME

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH SHE HEARD A HUMMING NOISE; HOWEVER, WHEN SHE PUT HER FOOT ON THE BRAKE PEDAL SHE HEARD THE NOISE AGAIN. SHE STOPPED TO CHECK THE VEHICLE AND FOUND THAT THE LEFT REAR TIRE WAS SMOKING. SHE ALLOWED THE BRAKES TO COOL DOWN. THE DEALER STATED THAT THE VEHICLE NEEDED NEW BRAKE PADS, ROTORS, AND CALIPERS AND CONFIRMED THAT THE WARRANTY ONLY COVERED THE CALIPER. THE BRAKE PADS, ROTORS, AND CALIPERS WERE REPLACED. THE REPAIR COST WAS $615.00. A REPORT 19213709 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER BELIEVES THAT SHE LEFT THE EMERGENCY BRAKE ON AND THAT CAUSED THE REAR BRAKES TO FAIL. THE VEHICLE HAS EXCEEDED THE 12,000 MILE WARRANTY; THEREFORE HER REQUEST FOR REIMBURSEMENT WAS DENIED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE 36,000.

Visibility › Defroster/Defogger/Hvac System
Filed Jan 7, 201015,000 milesMI

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY VAN. THE FRONT DEFROST MECHANISM FOR HER FRONT WINDSHIELD FAILED TO OPERATE NORMALLY. WHILE DRIVING APPROXIMATELY 45 MPH AND TRYING TO UTILIZE THE DEFROST MECHANISM IN SNOWY WEATHER, IT FAILED TO ENGAGE. THE ICE CONTINUED TO BUILD UP ON THE FRONT WINDSHIELD AND WIPERS; HOWEVER, THE DEFROST MECHANISM WOULD NOT HELP WITH GETTING THE PRECIPITATION OFF OF THE FRONT WINDSHIELD. ON A SEPARATE OCCASION, THE INCIDENT OCCURRED WHILE DRIVING IN FREEZING COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A DESIGN FLAW IN THE DEFROST MECHANISM OF HER YEAR, MAKE AND MODEL VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 15,000.

Visibility
Filed Jan 7, 2010170,000 milesMI

THE BOTTOM 1/3 OF THE WINDSHIELD DOES NOT DEFROST THIS CREATES A VERY DANGEROUS SITUATION. DURING WINTER CONDITIONS, THE WIPERS DRAG ACROSS THE ICY AREA AND SMEAR THE CLEAR AREA WITH ICE AND YOU ARE REQUIRED TO STOP UP TO EVERY 4-5 MINUTES TO SCRAPE THE WINDSHIELD WHEN YOU ARE DURING SNOWY CONDITIONS IN THE WINTER. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jan 6, 201037,000 milesPA

TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE RIGHT PASSENGER SLIDING DOOR OPENED AND CLOSED RANDOMLY. THE DOOR LATCH HAS ALSO MALFUNCTIONED. A LOCAL MECHANIC RESET THE COMPUTER AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE PLANS TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER AND NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 39,300.

Service Brakes, Electric
Filed Jan 5, 201018,000 milesIN

I WISH TO FILE A COMPLAINT ABOUT THE 2008 CHRYSLER TOWN AND COUNTRY VANS. THESE VANS WERE PRODUCED WITH SUB STANDARD BRAKE PADS AND ROTORS THAT WEAR OUT VERY PREMATURELY AND RISK CAUSING SERIOUS INJURY. MOST PEOPLE DO NOT EXPECT THEIR VEHICLES BRAKE PADS AND ROTORS TO WEAR OUT AT 18,000 MILES AND AS SUCH COULD IGNORE IMPORTANT SIGNS THAT A PROBLEM IS AHEAD. AT SOME POINT A BRAKE FAILURE IS GOING TO OCCUR AND SOMEONE WILL GET INJURED OR KILLED DUE TO LOSS OF BRAKES. THIS IS AN ISSUE THAT CHRYSLER NEEDS TO ISSUE A RECALL ON IMMEDIATELY. THERE ARE LITERALLY THOUSANDS OF BLOGS ON THE INTERNET OF PEOPLE THAT HAVE HAD TO CHANGE THEIR BRAKE PADS AND ROTORS AT VERY LOW MILES ON BRAND NEW VANS. THANK YOU! *TR GREGG HENRICKS

Service Brakes, Hydraulic
Filed Jan 5, 201020,000 milesOH

CHRYSLER TOWN & COUNTRY NEEDING NEW BRAKE PADS AND ROTORS AFTER ON 20,000 MILES. *TR

Service Brakes, Hydraulic
Filed Jan 5, 201036,000 milesMO

OUR 2008 CHRYSLER TOWN & COUNTRY MINIVAN NEEDED ALL NEW BRAKES AND ROTORS AND HAS BEEN DRIVEN UNDER A YEAR AND HALF (WITH NORMAL WEAR AND TEAR - NOT EXCESSIVE). EVIDENTLY THIS IS A KNOWN ISSUE AS I'VE FOUND IN TALKING WITH ANOTHER T&C OWNER THAT BOUGHT THE SAME MINIVAN AT ABOUT THE SAME TIME WE DID (FALL 2009). HE BOUGHT THE EXTENDED WARRANTY FOR $2000 AND WAS ALERTED TO THIS DEFECT BY THE DEALER (TSB BECAUSE OF HIS EXTENDED WARRANTY) AND THE REPAIR WAS MADE FOR FREE AND NOW HE KNOWS TO CHECK THE BRAKES EVERY 12-20 THOUSAND MILES. UNFORTUNATELY WITHOUT PURCHASING THE $2000 EXTENDED WARRANTY OTHER CONSUMERS WILL NOT BE AWARE OF THE SHORT LIVED BRAKES AND ROTORS AND MAY NOT BOTHER GOING INTO THE DEALER TO GET THEIR BRAKES REPLACED EVERY 20,000 MILES (WHO WOULD THINK THAT YOU WOULD NEED TO REPLACE YOUR BRAKES AND ROTORS THIS FREQUENTLY!). FROM THE RESEARCH I'VE DONE THUS FAR, I SHOULD EXPECT TO CONTINUE TO HAVE THIS PROBLEM FOR THE LIFETIME OF THE VEHICLE WITH NO RECOURSE OTHER THAN TO SELL THE VEHICLE TO ANOTHER UNSUSPECTING CONSUMER OR TO CONTINUE TO PAY >$500/ 1-2 YEARS TO REPLACE THE BRAKES IN THIS VEHICLE. I WOULD GREATLY APPRECIATE A RECALL ON THIS KNOWN DEFECT OR AT THE VERY LEAST A NOTIFICATION TO T&C OWNERS TO THIS ISSUE FOR THEIR OWN PERSONAL SAFETY (AND THAT OF THEIR FAMILY AND EVERYONE ELSE OUT ON THE ROAD). GENERALLY I'VE ONLY REPLACED MY BRAKES AFTER 50K MILES ON OTHER VEHICLES AND NEVER WOULD HAVE SUSPECTED THERE WAS AN ISSUE WITH SO FEW MILES ON THE CAR. PLEASE N

Service Brakes, Hydraulic
Filed Jan 3, 201015,490 milesIL

UNUSUALLY FAST WEAR OF FRONT BRAKE PADS AND ROTORS ON 2008 CHRYSLER TOWN AND COUNTRY. NEEDED NEW PADS AND ROTORS AT 15490 MILES AND HAD TO PUT ON HEAVY DUTY CERAMIC PADS MECHANIC HAS NEVER SEEN PADS AND ROTORS WEAR SO FAST IN THIRTY YEARS. *TR

Service Brakes, Air
Filed Dec 30, 2009NJ

MY 2008 CHRYSLER TOWN & COUNTRY NEEDS NEW BRAKES AND THE FRONT AND REAR ROTORS RESURFACED AFTER ONLY 12,000 MILES. IT DOES NOT SEEM REASONABLE THAT THE BRAKES WOULD WEAR DOWN SO QUICKLY. *TR

Service Brakes, Hydraulic
Filed Dec 30, 200918,000 milesNY

REAR BRAKE FAILURE AT LOW MILES, EXCESSIVE WEARING, NOISE, ETC. *TR

Service Brakes, Hydraulic
Filed Dec 29, 2009OH

PREMATURE BRAKE WEAR/FAILURE ON 2008 CHRYSLER TOWN AND COUNTRY. *TR

Service Brakes, Hydraulic
Filed Dec 28, 200914,000 milesCA

MY 2008 T&C WAS PURCHASED IN MAY OF '08 AND HAS 14K MILES ON IT. WITH NO PRIOR WARNING, THE BRAKES WERE METAL ON METAL WHEN WE COME UPON TRAFFIC AT 70 MPH. WE WERE ABLE TO AVOID A COLLISION (THANKFULLY) USING THE LOWER TRANSMISSION GEARS. NOW, THE DEALERSHIP HAS INFORMED ME THAT IT IS MY RESPONSIBILITY BECAUSE THE WARRANTY IS ONLY FOR 1 YEAR/12K MILES, EVEN THOUGH IT WAS THEIR OVERSIGHT FOR NOT INFORMING ME THAT THE PADS WERE LOW AT MY 12K SERVICE. NOW, I NEED NEW PADS AND THE ROTORS RE-SURFACED. I FIND IT AMAZING THAT A VEHICLE THAT COSTS OVER $45K HAS SUCH POOR QUALITY MATERIALS THAT COULD ENDANGER LIVES. HOW IS THIS POSSIBLE. *TR

Service Brakes, Hydraulic
Filed Dec 25, 200912,750 milesNY

MY 2008 TOWN AND COUNTRY HAD TO REPLACE BRAKE PADS AND ROTORS DUE TO HEAVY NOISE AND WEAR OUT AT 12,750 MILES. MY MECHANIC SUGGESTED THE CALIPER IS DEFECTIVE AND IT CAUSES THE PROBLEM. BUT THE DEALER WON'T AGREE. SO THEY REPLACED JUST THE PADS AND ROTOR. NOW AT 28,000 MILES, THAT IS ANOTHER 15000 MILES, THE SAME PROBLEM ARISES. THE ROTORS AND PADS ARE FULLY GONE AND IT HAS A HUGE NOISE WHEN BRAKING WITH NO BRAKE IN EFFECT. *TR

Service Brakes, Hydraulic
Filed Dec 23, 200918,000 milesMI

I LEASE A 2008 CHRYSLER TOWN AND COUNTRY MINIVAN. WE HAVE COMPLAINED ABOUT BRAKE NOISES SINCE TAKING POSSESSION OF THE VEHICLE. NOW, AT 18,000MILES, I AM TOLD THAT THE BRAKE PADS AND ROTORS NEED TO BE REPLACED. I WAS ALSO TOLD BY CHRYSLER THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. CHRYSLER REFUSES TO DO ANYTHING ABOUT THIS OTHER THAN GIVE ME A 20% DISCOUNT ON THE REPAIR. *TR

Service Brakes, Hydraulic
Filed Dec 22, 200925,000 milesNE

MY 2008 CHRYSLER TOWN AND COUNTRY STARTED MAKING FRONT BRAKE NOISE AT 25,000 MILES. WHEN REMOVING THE FRONT WHEELS FOR TIRE ROTATION, NOTICED THE PADS WERE WORN DOWN AND THE ROTORS HAD A DEEP RIDGE ON THE OUTSIDE. *TR

Service Brakes, Electric
Filed Dec 22, 200920,000 milesOH

2008 CHRYSLER TOWN AND COUNTRY BRAKES WERE REPLACED AT 20,000 MILES AND FACTORY WARRANTY WAS FOR 10,000 MILES. I HAD TO REPLACE BOTH BREAK PADS AND ROTORS ON A NEW VEHICLE. *TR

Service Brakes, Hydraulic
Filed Dec 22, 200915,000 milesNE

CHRYSLER TOWN & COUNTRY MINIVAN - YEAR = 2008, BRAKES AND ROTORS DO NOT HOLD UP, NEED REPLACING AFTER ONLY 15,000 MILES, MANY CONSUMERS HAVING SAME ISSUE. *TR

Service Brakes, Hydraulic
Filed Dec 21, 200913,000 milesNJ

AFTER 13K MILES HAD TO HAVE THE FRONT BRAKES AND ROTORS REPLACED. THEN AT ABOUT 21K THE REAR BRAKES REPLACED. THIS IS UNACCEPTABLE AND EXPENSIVE. *TR

Service Brakes, Hydraulic
Filed Dec 21, 200920,000 milesVT

I HAD MY TOWN AND COUNTRY FOR JUST OVER 20,000 MILES AND I NEED TO REPLACE THE REAR BRAKES PADS ON MY VACATION. LUCKY I AM A MECHANIC AND COULD DO IT MYSELF. I CALLED THE DEALER DOWN IN FLORIDA AND ASKED IF THERE WAS ANY PROBLEMS WITH THAT MODEL THEY SAID NO. I ASKED FOR PRICE ON PADS AND IF THEY HAD THEM. I CALLED THE PARTS STORE AND THEY HAD THE FRONT BUT NOT HE BACKS THAT WOULD BE A DAY. THE DEALER TOLD ME 4 TO 5 DAYS FOR THE BACK AND FRONTS. I ASKED THE PRICE AND THEY WHERE LESS THEN 1/2 THE PRICE. I ORDERED AND DID THE BRAKE JOB. I HAD TO CALL A DEALER TO FIND OUT HOW TO COMPRESS THE CALIBERS THEY DID NOT KNOW. I REMEMBER THAT VOLKSWAGEN HAD CALIBERS LIKE THIS AND IS TURNED IN. I DID THE BRAKES AND NEEDED TO DO THEM 3 MONTHS LATER AND ROTORS THIS TIME. I FEEL THERE IS A FACTORY PROBLEM HERE. *TR

Service Brakes, Electric
Filed Dec 20, 200912,000 milesCO

LEASED 2008 CHRYSLER TOWN & COUNTRY IN MARCH 2008. AT 12,000 MILES WE EXPERIENCED LOSS OF BRAKING, SCREECHING, GRINDING AND HAD DEALER INSPECT BRAKES - WAS TOLD PADS WERE COMPLETELY WORN TO METAL AND HAD TO HAVE BRAKE PADS REPLACED AND ROTORS MACHINED. AT 21000 LOSS OF BRAKING AGAIN, GRINDING, PULLING AND DEALER REPORTS THAT ROTORS ARE BELOW MACHINE TOLERANCE, PADS ARE WORN TO METAL AND ROTORS HAVE TO BE REPLACED. DEALER REPORTS THIS IS "NORMAL" FOR THIS VAN. CLEARLY THE BRAKE MATERIALS/SYSTEM ARE INADEQUATE FOR THIS VAN AND PRESENT A SIGNIFICANT SAFETY ISSUE - AS NO DRIVER HAS AN EXPECTATION OF BRAKE WEAR AND FAILURE AT 12,000 MILE INTERVALS. *TR

Engine and Engine Cooling › Engine
Filed Dec 15, 2009400 milesNY

2008 CHRYSLER T&C LIMITED W/ 4 LITER ENGINE. SINCE THE VEHICLE WAS NEW IT PERIODICALLY PRODUCES LARGE PLUMES OF SMOKE WHEN STARTING THE VEHICLE. SEVERAL TRIPS TO TWO DEALERSHIPS RESULTED IN NO DIAGNOSTIC ACTION BECAUSE THE PROBLEM WAS NOT REPRODUCIBLE AT THE DEALERSHIP. AFTER SEVERAL CALLS TO CHRYSLER AND TRIPS TO TWO DEALERSHIPS, THE PROBLEM FINALLY SURFACED AT THE ORIGINAL DEALERSHIP. THE DIAGNOSIS WAS A BAD PCV VALVE AND IT WAS REPLACED. HOWEVER, WHEN PICKING UP THE VEHICLE AFTER THE REPAIR, THE VEHICLE AGAIN SMOKED WHILE IN THE PRESENCE OF THE SERVICE MANAGER. THE PROBLEM STILL REMAINS AT 27,000 MILES. THE VEHICLE CONSUMES TWICE THE AMOUNT OF OIL AS THE OWNER'S 2000 CHRYSLER T&C WITH 160,000 MILES AND THREE TIMES AS MUCH OIL AS THE OWNER'S 1998 BUICK CENTURY WITH 135,000 MILES. A CONSUMPTION TEST WAS CONDUCTED AT THE 2ND DEALERSHIP AND THEY REPORTED THAT THE OIL CONSUMPTION WAS WITHIN CHRYSLER'S SPECIFICATIONS. *TR

Service Brakes, Hydraulic
Filed Dec 14, 200922,000 milesNC

2008 TOWNCOUNTRY TOURING VAN 3.8 V6, EXCESSIVE BRAKE WEAR AND WHEEL PAD DUST.MY WIFE HAS DRIVEN THE SAME ROUT TO WORK FOR PAST 22 YEARS 90%OF MILES PUT ON HIGHWAY MILES ,70MILES DAILY ROUND TRIP THREE STOP LIGHTS,6 STOP SIGNS ONE WAY. ON ALL PREVIOUS VEHICLES 2 ISUZU RODEOS AND LAST ONE WAS FORD TAURUS ALL 3 HAD 200.000+ MILES WHEN SOLD . ALL OF THEM REQUIRED ONLY 2 SETS OF BRAKE PADS ON FRONT WHEELS ,ONE SET ON REAR ,AND DID NOT HAVE TO RESURFACE ANY ROTORS ON ANY OF MY VEHICLES I DO MOST OF SERVICEWORK AFTER WARRANTY EX AS WELL AS 2 TRUCKS 1 1992 CHV 4X4 EX CAB 227,000 IS ON ITS THIRD SET FROM FACTORY, 1 04 FORD CREW CAB 55,000 AND BRAKES ARE HALF WORN.(( NOW OUR PROBLEM CHY VAN 22,000 MILE BRAKE DUST THAT WAS A THICK FILM, LIKE THE COLOR OF THE USED OIL, THE DUST WAS THICK AFTER THE FIRST 5-600 MILES I CALLED THE SERVICE DEP AND WAS TOLD THAT IS A PROBLEM WITH MOST 08 DODGE, CHY VEH AND THEY HAVE NOT COME OUT WITH ANY NEW BRAKE PADS OR ROTORS TO REMEDY THIS,BUT SAID THEY HAVE MADE A SPRAY THAT YOU SPRAY ON RIMS SO DUST WILL NOT ACCUMULATE AS MUCH BUILDUP ON WHEELS . I TOLD THE SERVICE MANAGER THAT WE DID NOT SPEND 36,000 ON A VEHICLE TO WIPE WHEELS OFF EVERY 3-400 MILES OR BUY A CAN OF THEIR SPRAY FOR I THINK IT WAS AROUND 16-18 DOLLARS. THE SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT .AND I SAID YES YOU CAN I WILL HAVE MY WIFE COME BY HERE EVERY FRI AFTER NOON SO HE COULD WIPE THE BRAKE DUST OFF !! HE DIDN'T THINK THAT WAS TO FUNNY,SO EACH TIME I HAD THE 3

Service Brakes, Hydraulic
Filed Dec 12, 200927,200 milesTX

I HAVE OWNED A 2008 CHRYSLER TOWN & COUNTRY MINIVAN SINCE NEW AND IT CURRENTLY HAS 27,200 MILES ON IT. ALMOST ALL (APPROX. 20000) ARE HIGHWAY / COAST TO COAST MILES. THE FRONT BRAKES AND ROTORS ARE BAD AND NEED REPLACING. I HAVE TWO OTHER VEHICLES WITH OVER 60,000 MILES ON THEM AND THE BRAKES ARE STILL OKAY. 2008 CHRYSLER TOWN & COUNTRY FACTORY BRAKES ARE DEFECTIVE IN MY OPINION AND MANY BELIEVE ARE TOO SMALL FOR THE VEHICLE. THIS SHOULD BE INVESTIGATED. *TR

Parking Brake
Filed Dec 11, 200912,000 milesGA

PURCHASED A 2008 CHRYSLER TOWN AND COUNTRY TOURING BRAND NEW IN MAY 2008. WITHIN THE FIRST 12,000 MILES WE'VE HAD MULTIPLE PROBLEMS WITH THIS VAN. AS FAR AS THE SAFETY PROBLEMS SPECIFICALLY, THE BRAKE SYSTEM HAS BEEN A NIGHTMARE. THE PARKING BRAKE CABLE SNAPPED IN TWO AND BECAME DANGEROUS WHEN I COULDN'T PARK ON A HILL WITHOUT IT. THIS WAS FIXED UNDER WARRANTY THROUGH THE DEALERSHIP. THE NEXT SAFETY RELATED ISSUE WAS THAT THE BRAKES ON THE VAN STARTED TO SQUEAL AND WERE QUICKLY METAL ON METAL. I BROUGHT THE VAN INTO OUR LOCAL TIRE PLACE TO HAVE A REGULAR BRAKE JOB DONE AND WAS TOLD THAT THE ROTORS AND PADS WERE COMPLETELY SHOT AND COST OVER $300 TO HAVE REPLACED. THE MANAGER SAID I WAS ONE OF 12 OTHER CUSTOMERS IN THE LAST FEW MONTHS WITH 2008 DODGE/CHRYSLER MINIVANS HAVING THIS PROBLEM. HE SAID THAT HE SPOKE WITH SOMEONE FROM CHRYSLER TO SEE ABOUT HAVING THIS REPAIR COVERED UNDER WARRANTY AND SAID THAT THE PERSON AT CHRYSLER THAT HE SPOKE WITH CASUALLY MENTIONED THAT "OF COURSE THIS HAPPENED, THEY USED CHEAP PARTS" ON THESE VANS. I STILL HAVE THE ORIGINAL ROTORS AND PADS IF ANYONE NEEDS THEM FOR INVESTIGATION. AN ENTIRE CHUNK OF METAL HAD CHIPPED OFF OF ONE ROTOR!! THE TECH. AT THE REPAIR SHOP SAID THEY WERE THE CHEAPEST MADE THINGS THEY'VE SEEN ON A NEW VEHICLE. NO VEHICLE DRIVEN UNDER NORMAL, CARPOOLING CIRCUMSTANCES SHOULD EVER HAVE ROTORS AND PADS WEAR OUT AT 12,000 MILES. I WOULD LIKE TO SEE THIS LOOKED INTO AS TO WHY THIS IS HAPPENING WITH THIS YEAR VAN THROUGH THIS MA

Service Brakes, Hydraulic
Filed Dec 10, 200912,000 milesMI

JULY 2009 I TOOK THE CAR IN FOR AN OIL CHANGE AND CHECK UP BEFORE LEAVING TOWN FOR VACATION. BRAKES WERE SQUEAKING SO I ASKED TO HAVE THOSE CHECKED AS WELL. I DIDN'T EXPECT ANYTHING MUCH TO COME OF THE BRAKES SINCE THE CAR ONLY HAD ABOUT 12,000 MILES ON IT AT THE TIME. THEY SAID I HAD TO HAVE THE BRAKES DONE WHICH I DID. BRAKES STARTED SQUEAKING THE NEXT DAY WHILE ON THE TRIP AND THE CAR WOULD SHAKE WHEN BRAKING (NOT SUBTLY BUT ENOUGH TO SPILL DRINKS AND TO FEEL LIKE WE WERE RIDING A BUCKING BRONCO). CALLED THE DEALERSHIP WHO SAID IT WAS SAFE TO DRIVE UNTIL WE RETURNED TO TOWN AND COULD TAKE IT BACK TO THE DEALERSHIP. I TOOK THE CAR BACK IN IMMEDIATELY WHEN WE RETURNED AND HAD THE PROBLEM REPAIRED. THAT LASTED A FEW DAYS AND THE BRAKES STARTED TO SQUEAK AND THEN GRIND. CAR HAS BEEN IN AGAIN AND STILL NO RELIEF FROM THE PROBLEM. THIS IS THE 4TH CHRYSLER TOWN AND COUNTRY I HAVE HAD AND THE FIRST TIME I HAVE HAD ANY PROBLEMS. I AM GOING BACK TO THE DEALERSHIP AGAIN WHICH WILL MAKE IT AT LEAST 5 TIMES IN AS MANY MONTHS. I AM CONCERNED THAT THE VEHICLE IS UNSAFE TO DRIVE. *TR

Service Brakes, Hydraulic
Filed Dec 6, 2009PA

MY WIFE PURCHASED A 2008 CHRYSLER TOWN AND COUNTRY IN MAY 2008.THIS VAN WAS IN NEED OF NEW FRONT ROTORS AND BRAKES AT 13000 MILES ( WHICH WAS OUT OF WARRANTY AND WE HAD TO PAY FOR) THE REPAIR WAS COMPLETED BY THE CHRYSLER DEALERSHIP WHERE THE VAN WAS PURCHASED. THE AN NOW HAS 19000 MILES AND IS IN NEED OF ANOTHER FRONT BRAKE JOB. IT IS ALSO PULSATING FROM THE REAR WHICH MEANS THAT THE ROTORS AND BRAKES ARE GONE ON THE REAR AS WELL. IN 30 YEARS OF OWNING VEHICLES I HAVE NEVER SEEN BRAKES AND ROTORS THAT WILL BE WORN OUT AT SUCH LOW MILEAGE. I HAVE A FRIEND AND A SISTER IN LAW WHO ARE EXPERIENCING SIMILAR PROBLEMS WITH THEIR 2008 T&C'S. SOMETHING MUST BE DONE. *TR

Suspension › Front
Filed Dec 5, 200922,436 milesKS

I HAVE A 2008 CHRYSLER TOWN & COUNTRY VAN WITH JUST 22,000 MILES ON IT AND HAVE BEEN TOLD I NEED NEW BRAKES AND ROTORS. I HAVE NEVER HAD TO REPLACE BRAKE PADS AT THIS LOW OF MILEAGE. I HAVE HEARD FROM OTHERS THAT THIS IS A PROBLEM WITH THESE VANS DUE TO THE ROTORS AND BRAKE PADS BEING TO SMALL. I FEEL THAT CHRYSLER SHOULD BE MADE TO RECALL THESE VEHICLES AND PUT ADEQUATE BRAKES ON THEM. *TR

Service Brakes, Hydraulic
Filed Nov 30, 200911,000 milesCA

I HAVE HAD MAJOR BRAKE PROBLEMS WITH MY TOWN AND COUNTRY 2008 VAN. I FIRST NEED NEW ROTORS AND PADS AT 11,000. CHRYSLER COVERED THAT UNDER WARRANTY. THEN AGAIN AT ABOUT 23,000 MILES MY PADS NEEDED TO BE REPLACED AND ROTORS REFINISHED. THE SECOND JOB I HAD DONE AT MIDAS, THEY HAD TO REPLACE THE FRONT BRAKE PADS AND RESURFACE THE ROTORS TWO MORE TIMES (IN THE LAST TWO MONTHS) BECAUSE THEY KEEP GLAZING. BOTTOM LINE IN CONVERSATIONS THAT I HAVE HAD, IT SOUNDS LIKE THE ROTORS THEY PUT ON THIS VEHICLE ARE NOT LARGE ENOUGH TO HANDLE THE WEIGHT OF THE VAN. I AM CONCERNED ABOUT THIS ISSUE AND IT IS CREATING MUCH ANXIETY IN ME. I AM ALWAYS LISTENING TO THE BRAKES AND WONDER HOW SOON I AM GOING TO HAVE TO TAKE THEM TO BE REPAIRED AGAIN. I ALSO WORRY THAT THIS CAN BE A DANGEROUS ISSUE. I FOUND FORUMS ON-LINE WHERE THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE. *TR

Service Brakes, Hydraulic
Filed Nov 25, 200927,900 milesTX

THIS COMPLAINT INVOLVES A 2008 CHRYSLER TOWN AND COUNTRY MINI VAN. THE VEHICLE WAS RETURNED TO THE DEALER TO INSPECT BRAKE SYSTEM. MILEAGE WAS 27, 904. I WAS INFORMED THAT THE FRONT DISC PADS AND ROTORS NEEDED REPLACEMENT AND THE REAR BRAKES WERE IN GOOD SHAPE. THIS CONCERNED ME SINCE I HAVE NEVER HAD TO REPLACE THIS EARLY ON A NEW VEHICLE. MY PREVIOUS VEHICLE WAS A 2001 TOWN AND COUNTRY, WHICH WAS TRADED FOR THE 2008. THE 2001 HAD OVER 95,000 MILES AND I WAS TOLD AFTER INSPECTION OF THE BRAKES THAT THERE WAS APPROXIMATELY 25% OF THE PADS LEFT. I ALSO OWN A 1995 DODGE RAM PICKUP AND HAD THE PADS REPLACED AT 75,000 MILES AND STILL HAD PADS LEFT. I HAD THE PADS REPLACED ON THE 2008. LESS THAN 1,000 MILES LATER I HAD TO REPLACE THE REAR PADS AND ROTORS AFTER BEING TOLD THEY WERE OK. SOMETHING IS WRONG WITH THIS SCENERIO. THIS CONDITION COULD HAVE LEAD TO A SERIOUS ACCIDENT SINCE THE DEALERSHIP GAVE ME SENSE OF ASSURANCE THAT THE BRAKE SYSTEM WAS IN GOOD CONDITION AND I SHOULD HAVE BEEN ABLE TO GOTTEN MORE MILEAGE ON THE REAR PADS THAN A 1,000 MILES. I FEEL THAT THERE MAY BE A DESIGN FLAW IN THE BRAKE SYSTEM SINCE MY DRIVING HABITS HAVE NOT CHANGED IN THE LAST 50 YEARS. *TR

Service Brakes, Hydraulic
Filed Nov 24, 200912,000 milesNY

FAULTY BRAKE COMPONENTS, ROTORS AND PADS NEEDING REPLACEMENT AFTER 12,000 MILES ON A NEW VEHICLE. I COMPLAINED TO THE DEALER, AND NOTICE THAT THERE SEEMS TO BE A LARGE NUMBER OF PEOPLE COMPLAINING ONLINE ABOUT FRONT AND REAR BRAKES NEEDING REPLACEMENT ON 2008 CHRYSLER TOWN & COUNTRY VANS UNDER 20,000 MILES. *TR

Service Brakes, Hydraulic
Filed Nov 24, 200916,700 milesNC

2008 CHRYSLER TOWN & COUNTRY - FRONT BRAKE PADS NEEDED REPLACING AFTER ONLY 16,700 MILES AND 1 1/2 YEARS. LEFT FRONT BRAKE PAD HAD GONE SLIGHTLY ASKEW AND MADE A GROOVE IN THE ROTOR, WHICH NEEDED REPLACEMENT. DEALER ATTRIBUTED IT TO "NORMAL WEAR AND TEAR" AND WOULD NOT COVER IT UNDER WARRANTY. NEVER HAVE I HAD TO REPLACE BRAKES ON A BRAND NEW CAR! *TR

Service Brakes, Hydraulic
Filed Nov 24, 200915,000 milesKY

I PURCHASED A 2008 CHRYSLER TOWN & COUNTY AND HAD TO HAVE BRAKE PADS REPLACED AT 15000 MILES. THE DEALERSHIP AND CHRYSLER SEEMS TO THINK THIS IS NORMAL FOR THIS VEHICLE. I BELIEVE THE BRAKE SYSTEM INSTALLED ON THESE VEHICLE IS NOT SAFE. NO ONE BUYING THIS VEHICLE WOULD EXPECT TO HAVE TO REPLACE BRAKES AT 15000 MILES THUS CREATING A SAFETY CONDITIONS FOR THOSE WHO DO PURCHASE THEM. I FEEL THEY SHOULD BE RECALLED AND REPLACED WITH PROPER PADS AND ROTOR. *TR

Service Brakes, Hydraulic
Filed Nov 24, 200916,000 milesNJ

BRAKES WORN DOWN TO METAL IN LESS THAN 16,000 MILES. *TR

Service Brakes, Hydraulic
Filed Nov 23, 200921,000 milesKY

CHRYSLER TOWN & COUNTRY WITH 21,000 MILES ONLY PRESENTS EXCESSIVE WEAR OF BRAKE PADS. SYMPTOMS OF THE PROBLEM WERE NOISE, VIBRATION AND LATELY DIFFICULTY IN BRAKING: CAR DID NOT STOP WITH BRAKE PEDAL FULL DOWN. DEALER SERVICE REPORTS STATES THAT FRONT BRAKE PADS HAVE ONLY 5% LIFE REMAINING AND PADS AND ROTORS HAD TO BE REPLACED FOR A TOTAL COST OF $335 AT OWNER EXPENSE. CHRYSLER HAS ISSUED A SERVICE BULLETIN NO. 05-006-08 ON 12.09.2008 STATING THAT "FRONT BRAKE PADS MAY EXHIBIT EXCESSIVE NOISE, SQUEAL/SHUDDER/VIBRATION AND/OR LINING LIFE COMPLAINTS." BUT HAS NOT ISSUED A RECALL EVEN IF THIS IS A MAJOR SAFETY ISSUE. CHRYSLER CUSTOMER SERVICE DID NOT REFUND THE EXPENSE FOR PADS AND ROTORS REPLACEMENT STATING THAT BRAKES ARE A WEAR COMPONENT AND WEAR OUT IN DIFFERENT WAYS. AN INTERNET SEARCH SHOWS THAT THIS IS A MAJOR PROBLEM OF THIS VEHICLE AND MANY CUSTOMERS HAVE FILED COMPLAINTS: HTTP://WWW.EDMUNDS.COM/CHRYSLER/TOWNANDCOUNTRY/2008/CONSUMERREVIEW.HTML , HTTP://WWW.FIXYA.COM/CARS/T2122925-EARLY_WEAR_FRONT_BRAKES_ROTORS_2008_TOWN , ETC. ACCORDING TO MANY CUSTOMERS, PADS AND ROTORS HAVE TO BE REPLACED IN THIS VAN EVERY 15,000 MILES TO ENSURE THE SAFETY OF THE OCCUPANTS. *TR

Service Brakes, Hydraulic
Filed Nov 23, 200920,789 milesMI

BRAKE REPLACEMENT - 2008 CHRYSLER TOWN & COUNTRY AT 20,789 MILES. *TR

Service Brakes, Hydraulic
Filed Nov 19, 200918,000 milesOH

2008 CHRYSLER TOWN & COUNTRY. *TR

Service Brakes, Hydraulic
Filed Nov 18, 200920,000 milesGA

2008 TOWN AND COUNTRY MINI VAN - COMPLETE TRANSMISSION REBUILT AT 13,000 MILES, HAD TO REPLACE FRONT BRAKES AT 20,000 MILES, SHIFTER CABLE DAMAGED AND HAD TO REPLACE. *TR

Service Brakes, Hydraulic
Filed Nov 18, 200911,247 milesNJ

1. BRAKES/ROTORS ON 2008 CHRYSLER TOWN & COUNTRY NEED TO BE REPLACED AT 12,000 MILES; 2. HAD TO REPLACE FRONT BRAKES AGAIN AT 20,000 MILES AND REAR AT 27,000 WHICH IS UNHEARD OF (I HAVE BEEN DRIVING A DOZEN DIFFERENT VEHICLES SINCE 1983). 3. CHRYSLER COVERED THE FIRST JOB SINCE THE VEHICLE HAD UNDER 12,000 MILES ON IT. I HAVE SINCE SPENT OVER $600 AND BASED ON THIS FREQUENCY, WILL BE SPENDING AGAIN SOON. KEEP IN MIND THIS IS A $42,000 VEHICLE - THIS SHOULD NOT BE HAPPENING. I CALLED CHRYSLER (BOTH THE DEALER AND THE MAIN CORPORATE OFFICE) AND THEY INFORMED ME THAT THEY WILL NOT COVER THIS ITEM. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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