WE TOOK OUR 2008 TOWN & COUNTRY IN FOR A REGULAR MAINTENANCE VISIT AT THE LOCAL CHRYSLER DEALERSHIP. WE WERE TOLD THAT THE BRAKES ALL NEED TO BE REPLACED DUE TO NORMAL WEAR & TEAR AND THAT WITH THIS PARTICULAR MODEL THE BRAKES GO EVERY 12,000-20,000 MILES, AND THAT THIS WILL BE A RECURRING PROBLEM FOR THE LIFE OF THE VAN. OUR VAN HAS LESS THAN 18,000 MILES ON IT, AND IS A LEASE THAT WE ARE THINKING OF TURNING IN NOVEMBER. WHEN WE LEASED THE BRAND NEW VAN, WE FELT CONFIDENT THAT ISSUES SUCH AS BRAKES GOING DURING THE LEASE PERIOD WOULD NOT BE A CONCERN (KNOWING THAT WE ONLY WERE ABLE TO USE 31,500 TOTAL MILES OVER THE 3 YR LEASE.) I FEEL THAT BASED ON THE EXORBITANT AMOUNT OF CONSUMER COMPLAINTS ABOUT THIS EXACT ISSUE WITH THIS YEAR & MODEL OF VAN THAT THERE SHOULD BE A RECALL ISSUED TO OWNERS OF THIS VAN. THERE DO NOT SEEM TO BE SIMILAR PROBLEMS WITH THE 2007 & 2009 MODELS. IT IS UNFAIR TO 2008 BUYERS TO HAVE TO 'DEAL' WITH THIS PROBLEM FOR THE LIFE OF THE VAN. CLEARLY, THE LIFE EXPECTANCY OF BRAKES ON A BRAND NEW VAN SHOULD EXCEED 18,000 MILES BY AT LEAST DOUBLE, IF NOT TRIPLE OR QUADRUPLE THAT MILEAGE. *TR
2008 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THAT ROCKS HAD GOTTEN IN BETWEEN THE BRAKE PADS AND ROTORS. AS A RESULT, THE BRAKE PADS DISINTEGRATED AND MADE DEEP GROOVES IN THE ROTORS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING TO HEAR BACK FROM THE MANUFACTURER. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT AND THE FAILURE MILEAGE WAS UNKNOWN. THE APPROXIMATE CURRENT MILEAGE WAS 23,423.
WE TOOK OUR VAN INTO THE DEALERSHIP FOR OUR ROUTINE OIL CHANGE. THEY DID A 27 POINT INSPECTION AND SAID EVERYTHING LOOKED GREAT. YESTERDAY THE BRAKES STARTED GRINDING SO WE TOOK IT IN THIS MORNING... THE ROTORS AND BRAKES ALL HAVE TO REPLACED. THIS IS AN OCCURRING PROBLEM WITH THIS VAN. THE TIE BETWEEN THE OIL CHANGE AND THE BRAKES WAS LESS THAN THE TIME WE NEEDED TO GO BACK FOR ANOTHER OIL CHANGE. THE VAN IS A CHRYSLER TOWN AND COUNTRY. OUR VAN HAS 37,000 MILES ON IT. THERE IS NO REASON THAT BRAKES SHOULD GO OUT THIS EARLY IN A CAR! *TR
WE HAVE A 2008 CHRYSLER TOWN AND COUNTRY MINIVAN. THE BRAKE PADS ARE ALREADY SHOT. READING THROUGH EDMONDS.COM SHOWS THIS IS AN AMAZINGLY COMMON PROBLEM. APPARENTLY THERE ARE 1000S UPON 1000S OF OTHER OWNERS SIMILARLY AFFECTED BY THESE JUNK COMPONENTS. WE LITERALLY HAVE OWNED THIS VEHICLE FOR ONLY 17 MONTHS AND HAVE TO REPLACE THE BRAKES, ON WHAT IS STILL A BRAND NEW CAR. *TR
WHILE DRIVING AT 65 MPH, THE DRIVERS SIDE REAR BRAKE CALIPERS LOCKED ON, AND MADE A LOUD NOISE. I EXITED THE FREEWAY, STOPPED THE CAR AND NOTICED THE REAR WHEEL WAS VERY HOT AND HAD A STRONG BURNING SMELL. THE FENTON, MI CHRYSLER DEALER IMMEDIATELY AND ACCURATELY GUESSED THAT MY CAR WAS A 2008 TOWN & COUNTRY MINIVAN, AND HE EVEN KNEW IT AFFECTED THE DRIVERS SIDE REAR WHEEL. HE HAD SEEN THIS MANY TIMES WITH EARLY 2008 T& C'S. WHY HAS CHRYSLER NOT YET ISSUED A RECALL? THIS IS A SEVERE SAFETY ISSUE. THE DEALER FIXED THE PROBLEM AT NO CHARGE, SINCE, AT 31,000 MILES, MY CAR IS STILL UNDER WARRANTY. HOWEVER, MY CONCERN IS FOR OTHER DRIVERS OF THIS VEHICLE. I BELIEVE THERE SHOULD BE AN INVESTIGATION TO DETERMINE IF A RECALL WOULD BE APPROPRIATE. *TR
A 2008 CHRYSLER T&C TOURING (TOP OF THE LINE) HAS HAD PREMATURE BRAKE WEAR. AFTER 17,000 MILES THE BRAKES ARE DOWN TO LESS THEN 5 % OF USEFUL LIFE, ACCORDING TO MANY INTERNET POSTS THIS HAS BEEN A RECURRING PROBLEM FOR MANY OWNERS. THE CURRENT REPAIR IS ESTIMATED TO BE AROUND $400 US. THE FEAR IS THAT THIS FAILURE WILL RE-OCCUR SINCE THE BRAKES SEEM TO BE UNDERSIZED FRO THE VEHICLE WEIGHT AND SIZE. THE CHRYSLER DEALER IS UNWILLING TO FIX THIS UNDER WARRANTY. *TR
BRAKES ON 2008 CHRYSLER TOWN AND COUNTRY WORN AT 20,000 MILES. THE DEALER INFORMED ME THIS IS NORMAL WEAR AND TEAR BUT I HAVE HAD SEVERAL VEHICLES THAT THE BRAKES HAVE LASTED MORE THAN 40,000 MILES. I NOW NEED NEW PADS AT 20,000 MILES AND POSSIBLY NEW ROTORS. *TR
2008 CHRYSLER TOWN AND COUNTRY BRAKES. I CALLED ABOUT BRAKES BEFORE FACTORY WARRANTY, I WAS TOLD WARRANTY DID NOT COVER BRAKES. HAD FRONT ROTORS AND BRAKES REPAIRED. TWO WEEKS LATER BACK BRAKES AND ROTORS REPLACED. TWO WEEKS LATER, BRAKES STARTED SQUEALING AGAIN. *TR
2008 CHRYSLER TOWN AND COUNTRY HAD TO HAVE BRAKES PADS AND ROTORS REPLACED AT 22700 MILES. *TR
BRAKES AND ROTORS HAD TO BE REPLACED AT 18K MILES. THE GARAGE WHO REPLACED IT SHOWED IT TO MY HUSBAND AND TOLD HIM THEY WERE CHEAP PARTS. TWO TIRES HAD TO BE REPLACED AS WELL AT THE SAME MILEAGE. TIRES PUT ON BY CHRYSLER ARE YOKOHAMA TIRES AND ARE JUNK! I CAN ALSO FEEL A MOVEMENT UNDER MY DRIVERS SIDE CAR MAT IN THE FLOOR WHEN I STOP AT A STOP SIGN AND MAKE A LEFT TURN, SOMETHING MOVES UNDERNEATH AS I AM TURNING THE STEERING WHEEL, I NEED TO CONTACT DEALER FOR THIS TO SEE WHAT THE PROBLEM IS. *TR
AFTER TAKING MY FAMILY ON A 3,000 + MILE TRIP TO FLORIDA AND BACK TO MICHIGAN THROUGH THE MOUNTAINS, I TOOK MY 2008 CHRYSLER TOWN AND COUNTRY MINI-VAN INTO MEADE DODGE IN GROSSE POINTE, MI IN FOR AN OIL CHANGE, TIRE ROTATION AND WARRANTY WORK TO ADDRESS ISSUES THAT AROSE WITH THE AIR CONDITIONING AND AUTOMATIC SLIDING DOOR DURING THE TRIP. DURING THE 23 POINT INSPECTION THAT THE DEALERSHIP PERFORMS WITH THE OIL CHANGE, THE SERVICE REP CONTACTED ME ABOUT A KNOWN FREQUENT ISSUE WITH PRE-MATURE WEAR OF THE ROTORS AND BREAKING PADS ON THE TOWN AND COUNTRY MINI-VANS. THE SERVICE REPRESENTATIVE MENTIONED IT BEING A KNOWN PROBLEM THAT THEY SEE FREQUENTLY ON THESE VEHICLES AND THAT CHRYSLER AUTHORIZED THE WORK BEING COMPLETED WITH A $100 CONSUMER CO-PAY TO HAVE THE WORK COMPLETED. MY CONCERN IS THAT THE PUBLIC OR OWNERS OF THE VANS WERE NOT NOTIFIED. I TOOK A LONG TRIP WITH MY FAMILY IN THE VEHICLE THAT CONTAINED PARTS WITH A KNOWN DEFECT THAT COULD HAVE RESULTED IN AN ACCIDENT IF THE BREAKING SYSTEM FAILED. MY VAN CURRENTLY HAS APPROXIMATELY 21,000 MILES ON IT. I WANT TO MAKE YOUR DEPARTMENT AWARE THAT THIS MAY BE AN ISSUE AFFECTING ALL NEW TOWN AND COUNTRY VANS SOLD. IN DISCUSSING THIS INCIDENT WITH A CO-WORKER, HE MENTIONED A SIMILAR ISSUE WITH HIS 1998 TOWN AND COUNTRY VAN. *TR
CAR STALLS AT HIGHWAY SPEED COMBINED WITH ELECTRICAL FREAK OUT. HAS HAPPENED FOUR TIMES SINCE AUGUST OF 09 WITH TWO ADDITIONAL PARTIAL INCIDENTS FOR A TOTAL OF SIX TOWS TO THE DEALER. CAR WILL COMPLETELY LOSE POWER AND CUT OFF WHILE DRIVING. AT THE SAME TIME, EVERYTHING IN THE ELECTRICAL SYSTEM GOES HAYWIRE. HORN BLASTS, WIPERS FLY, WASHER FLUID SPRAYS, BELLS RING. ONE ADDITIONAL FULL ELECTRICAL FREAK OUT WHILE IN THE GARAGE. ADDITIONAL INSTANCE OF CAR REFUSING TO COME OUT OF PARK OR START ONE DAY HOME FROM THE SHOP. THIS AMOUNTS TO SIX TIMES SINCE AUGUST O 2009, WITH CHRYSLER CONTINUALLY PUTTING MY FAMILY BACK INTO THIS VEHICLE WHICH THEN STALLS AGAIN ON THE HIGHWAY AT GREAT RISK TO LIFE AND LIMB. *TR
MY 2008 CHRYSLER TOWN AND COUNTRY NEEDS NEW FRONT BRAKE PADS AND ROUTERS AT 20K AND CHRYSLER WILL NOT PAY FOR ANY OF THE REPAIRS AND TOLD ME TO EXPECT TO REPLACE THESE EVERY 12K-20K IN THE FUTURE. *TR
PREMATURE BRAKE WEAR ON 2008 CHRYSLER TOWN AND COUNTRY MINI-VAN. BRAKES NEED REPLACEMENT WITH LESS THAN 17K MILES ON CAR. *TR
PROBLEM STARTED IN JULY 2009 WITH 20,630 MILES. ALL WARNING LIGHTS ON DASH FLASH, WIPERS RUN, WARNING CHIME SOUNDS. PROBLEM HAS PERSISTED INTERMITTENTLY SINCE THEN. LOCAL CHRYSLER DEALER HAS LOOKED AT IT SEVERAL TIMES BUT PROBLEM CANNOT BE DUPLICATED. INITIALLY CODES WERE STORED IN THE OBDII BUT NOT ON MOST RECENT OCCURRENCES. PROBLEM SEEMS RELATED TO OUTSIDE TEMPERATURE (HASN'T OCCURRED WHEN TEMPERATURE IS BELOW 30) AND VEHICLE BODY MOVEMENT (90% OF OCCURRENCES WERE WHEN TURNING LEFT). PROBLEM WAS A NUISANCE BUT I BELIEVE YESTERDAY'S EVENTS ESCALATED IT TO A POTENTIAL SAFETY ISSUE. ON FEBRUARY 20, MILEAGE 26,500, TEMPERATURE IN 40S PROBLEM REAPPEARED; ONLY NOW IT WAS CONSTANT. WE WERE ABOUT 30 MILES FROM HOME AND HAD TO DRIVE HOME, AT NIGHT, WITH DASH WARNING LIGHTS CONSTANTLY FLASHING, ALL INSTRUMENTS INTERMITTENTLY GOING TO ZERO, WINDSHIELD WIPERS INTERMITTENTLY RUNNING, AND HEAD LIGHTS AND FOG LIGHTS FLASHING. THIS REPEATED ABOUT EVERY 10 SECONDS FOR THE WHOLE TRIP HOME. MOST OF THE TRIP WAS ON A FOUR LANE DIVIDED HIGHWAY. I WAS DRIVING ABOUT 50 MPH BUT CAN'T BE SURE BECAUSE SPEEDOMETER KEPT GOING TO ZERO. I STOPPED NEAR THE BEGINNING OF THE TRIP AND REMOVED THE WIPER FUSE TO PREVENT DAMAGE TO THE WINDSHIELD. *TR
2008 CHRYSLER GRAND CARAVAN FRONT BRAKES FAIL @ 25,000 MILES. *TR
2008 CHRYSLER T&C BRAKE ISSUES: I HAD THE BRAKES REPLACED AT 23,000 MILES AND NOW AT 30,000 THE BRAKES ARE SQUEAKING AGAIN. I WAS TOLD BY THE DEALER THAT IT IS NORMAL WEAR AND TEAR. MY OTHER VEHICLE HAS 130,000 MILE AND THE BRAKES HAVE ONLY BEEN REPLACED ONCE. I HAVE READ MANY COMPLAINTS ABOUT THIS AND I AM NERVOUS TO HAVE MY FAMILY DRIVE IN THE VEHICLE. I HAVE READ ABOUT THE CALIPERS LOCKING UP AS WELL, THIS COULD CAUSE A VERY DANGEROUS SITUATION ON THE HIGHWAY AS WELL AS DEFEAT THE ABS FEATURE. THIS NEEDS TO BE INVESTIGATED BY NHTSA IF CHRYSLER IS FAILING TO RECOGNIZE AND CORRECT THE ISSUE. *TR
BRAKES FAILING AFTER ONLY 13,000 MILES ON NEW CAR. *TR
PREMATURE WEAROUT OF FRONT BRAKE PADS ON 2008 TOWN & COUNTRY; PADS ARE WEARING OUT BETWEEN 12,000 MILES AND 20,000 MILES. *TR
SATURDAY, FEB. 13TH I NOTICED A SMALL SQUEAKING IN MY FRONT BRAKES. SUNDAY, FEB 14TH, THERE STARTED A GRINDING NOISE THAT WOULD COME AND GO. TOOK IT TO THE SHOP THIS MORNING AND WAS INFORMED @ 28,000 MILES MY VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. I HAD THEM REPLACED AT COST BUT I DID VOICE MY DISPLEASURE, MADE A COMPLAINT WITH THE COMPANY. I AM NOT SURE IF THE PARTS ARE AVAILABLE BUT I HAD THE WORK DONE FEB. 15, 2010 @ 9:00 AM. PROBLEM IS NOT WITH DEALERSHIP BUT WITH THE FACT THAT AFTER DOING SOME RESEARCH THAT THIS IS A COMMON PROBLEM AND THE CAR COMPANY IS NOT WILLING TO RESOLVE THIS ISSUE. THERE IS A KNOWN TSB OUT THERE ABOUT THE WEAR OF THE ROTORS (05-006-08). *TR
2008 T&C TOURING WITH 16,000 MILES ON IT. FRONT BRAKES SHOT DUE TO CALIPER FAILURE. DEALER FIXED UNDER WARRANTY. DEALER REPLACED CALIPERS, ROTORS, PADS AND ANY OTHER DAMAGED COMPONENT. NOTICED A NOISE FROM BACK BRAKES A WEEK LATER. TOOK BACK TO DEALER AND THEY TURNED THE BACK ROTORS. HOPE THEY LAST MORE THAN 16,000 MILES THIS TIME. *TR
WHILE DRIVING IN NORMAL TRAFFIC ON A LEVEL SIX LANE ( THREE LANES ON EACH SIDE) ROAD, PROCEEDED TO PASS ANOTHER VEHICLE USING NORMAL ACCELERATION. THROTTLE STUCK AND CAR CONTINUED TO ACCELERATE. PLACED SHIFT LEVER IN NEUTRAL. TACHOMETER INDICATED 4000RPM. BROUGHT VEHICLE TO STOP AND TURNED OFF IGNITION. VEHICLE WAS A 2008 CHRYSLER TOWN & COUNTRY. 3.8 LITER ENGINE 33262 MILES, ENGINE TEMPERATURE NORMAL (WARM ). AMBIENT TEMPERATURE 44DEGREES F, DEWPOINT 31 DEGREES F RESTARTED ENGINE AND ENGINE PERFORMED NORMAL. BROUGHT TO DEALER AND THE MOST LIKELY PROBLEM WAS CARBON BUILDUP IN THROTTLE BODY. *TR
2008 CHRYSLER TOWN AND COUNTRY NEEDS NEW BRAKES AND ROTORS AT 24K MILES. WAS TOLD IT WAS NORMAL WEAR AND TEAR, BUT AFTER RESEARCHING ONLINE, I HAVE FOUND THIS IS A MAJOR PROBLEM WITH THIS YEAR'S MODEL. PEOPLE ARE BEING TOLD BRAKES ARE GETTING AN AVERAGE OF 12K MILES - OUTRAGEOUS. *TR
I BOUGHT A BRAND NEW 2008 CHRYSLER TOWN AND COUNTRY VAN IN NOV 2008. AFTER ABOUT A YEAR, DEC 2009 MY VAN STARTED SHAKING BADLY DURING BRAKING. IT HAD 17,050 MI (MOSTLY HIGHWAY MILES). I BROUGHT THE VAN INTO A CHRYSLER DEALERSHIP FOR INSPECTION. THEY TOLD ME THE BRAKES WERE 100% SHOT AND I NEEDED A COMPLETE BRAKE REPLACEMENT (ROTORS, PADS, FLUSH, ETC.) WHICH COST ME $650. I CALLED CHRYSLER COMPLAINING THAT BRAKES ON A NEW VEHICLE SHOULD NOT WEAR OUT ON A VEHICLE WITH LESS THAN 17K MILES (ESPECIALLY THE REAR BRAKES). CHRYSLER TOLD ME THIS WAS NORMAL BUT WOULD LOOK INTO IT. AFTER A MONTH I'VE NOT HEARD BACK. I'VE OWNED A 1992 AND 1999 CHRYSLER VANS AND NEVER HAD THESE BRAKE PROBLEMS. THE FRONT BRAKES ON MY OLDER VANS LASTED OVER 35K MILES AND THE REAR LASTED OVER 50K MILES. MY NEIGHBOR OWNS A 2006 TOWN & COUNTRY AND HAS HAD ONLY 2 BRAKE JOBS IN 80K MILES. APPARENTLY HE BRAKE DESIGN DID NOT CHANGE MUCH FROM THE 2007 MODEL HOWEVER THE 2008 GAINED A LOT OF WEIGHT (NEW MODEL) WHICH CONTRIBUTED TO THE PREMATURE BRAKE FAILURE. MINIMALLY, CHRYSLER SHOULD HAVE NOTIFIED ME OF THE PREMATURE BRAKE FAILURES BUT NEVER DID. I'VE CHECKED SAFETY COMPLAINTS ON YOUR ODI WEBSITE AND SAW 85 COMPLAINTS FOR BRAKES ON THE 2008 T&C. I ALSO CHECKED COMPLAINTS FOR EARLIER YEARS AND ONLY SAW ONLY A VERY FEW BRAKE COMPLAINTS. I'VE CHECKED THE INTERNET AND FOUND HUNDREDS UPON HUNDREDS OF COMPLAINTS RELATED TO BRAKE PROBLEMS ON THE 08 T&C. SO HERE'S MY SUMMARY: 1) I NEVER EXPECTED THE BRAKES TO GO AT SUCH LO
I HAD TO HAVE THE BRAKES AND ROTORS CHANGED ON MY T & C AT 28,000 MILES. WITHIN 24 HOURS OF THE INITIAL BRAKE NOISE, THE BRAKES WERE MAKING A GRINDING NOISE. WHEN THE MECHANIC LOOKED THE BRAKE PADS DISINTEGRATED IN HIS HAND. THE ROTORS HAD A GROOVE IN THEM SO THEY HAD TO BE REPLACED. I HAVE NOW BEEN TOLD THAT BRAKES AND ROTORS ON THIS MODEL WILL NEED TO BE CHANGES EVERY 15 TO 20K MILES. OBVIOUSLY THIS NOT AN ACCEPTABLE LENGTH ON TIME FOR THE PADS MUST LESS THE ROTORS TO LAST. *CN *TR
I PURCHASED A 2008 CHRYSLER T&C IN SEPTEMBER OF 2008. THE VAN FIRST HAD A PROBLEM WITH FRONT BREAKS AT 18K MILES. I HAD THEM REPLACED AT 23K MILES, THEN HAD THOSE REPLACED UNDER WARRANTY AT 34K MILES. I WENT BACK TO THE DEALER FOR FRONT BRAKES AGAIN AT 39K MILES AND THEY TURNED DOWN THE ROTORS AND REPLACED THE PADS. AT THE SAME TIME MY REAR BRAKES NEEDED TO BE DONE, AND I HAD PREVIOUSLY BEEN TOLD I WOULD BE TAKEN CARE OF DUE TO ALL THESE ISSUES, BUT A NEW TECH TRIED TO HIT ME FOR A FULL COST, SO I, WITH SOME HELP, DID THE JOB BY MYSELF. I'M NOW BACK TO NEEDING NEW FRONT BRAKES, AT 47K MILES. I'LL DO THE JOB MYSELF, BUT THE LACK OF CONCERN FROM THE DEALER HAS BEEN DISAPPOINTING. I'VE BEEN TOLD PREVIOUSLY FROM THE DEALER TECH THAT CHRYSLER KNOWS ABOUT THE PROBLEM OF UNDERSIZING THE BRAKES, BUT ISN'T DOING ANYTHING ABOUT IT. SOME MIGHT ARGUE DUE TO POOR SALES FROM 2009, BUT I BELIEVE IT WOULD MEAN A LARGE RECALL AND COST TO THE COMPANY, WHICH IS NOW OWNED BY THE GOVERNMENT. I'VE OWNED 2 PREVIOUS CHRYSLER MINI VANS, A '1999 MODEL, AND 2005 MODEL, THE BEST OF THEM WAS THE '99 FOR SERVICE AND REPAIRS. UNLESS SOMETHING CHANGES FOR CHRYSLER THIS WILL BE THE LAST PRODUCT I OWN FROM THEM. I'M SURE YOU'VE SEEN SIMILAR COMPLAINTS FROM OTHER CHRYSLER MINIVAN OWNERS. *CN
EXTREME BRAKE WEAR AND FADE; COMPLETE FALURE AND DIAGNOSTIC FAILURE CODES AT 35,588 MILES.CHRYSLER T&C BRAKE CONCERN: (BRAKE SYSTEM BLOG RESPONSE 02/06/2010) TAYERS HAVING BEEN IN THE INDUSTRY AS WELL AS BEING A FSE (FIELD SERVICE ENGINEER) FOR THE BIG 3, I AM REALLY UPSET!! BELIEVE IT OR NOT I RETURNED FROM A 2005 BULLET PROOF T&C ONLY TO BUY A NEW 2008 LOADED. EXPECTING THE SAME, IF NOT IMPROVED EXPERIENCE, THE BRAKE DESIGN AND METERING IS TOTALLY UNACCEPTABLE. HAVING CHANGED THE FRONT BRAKE PADS AT 23,000 MILES ONLY AS A PM PREVENTIVE MAINTENANCE MOVE, AT 35,388 THE WHOLE FRONT SYSTEM WILL NOW HAVE TO BE REPLACED. THE INDUSTRY DID GO THROUGH MAJOR BRAKE REDESIGNS WHEN ASBESTOS WAS REMOVED BACK IN 1995 CAUSING THE ENTIRE INDUSTRY TO RE-THINK AND RE-DESIGN BRAKE SYSTEMS. DVP (DESIGN VERIFICATION & PROVE OUT) IS REQUIRED, SOMEONE BLEW IT AND SHOULD BE FIRED! HAVING OWNED AND SERVICED OVER TWO HUNDRED AND FIFTY CARS, I HAVE NEVER SEEN SUCH A DEPLORABLE RELEASE TO THE GENERAL PUBLIC. IT'S REALLY A SHAME BUT DAIMLER CHRYSLER SHOULD STEP UP TO THIS ISSUE OR TAKE THE T&C OUT OF PRODUCTION ALL TOGETHER. JUST READING ALL THESE BLOGS WILL CONVINCE NHTSA EVENTUALLY THAT THEY NEED TO REACT. WHILE YOU AND I MAY FIND THE T&C A GREAT VEHICLE IN THE MARKET SEGMENT, THE BRAKE SYSTEM IS NOT, NOR SHOULD NOT HAVE BEEN RELEASED! WHOEVER DESIGNED THIS SYSTEM AND SAYS THEY TESTED AND PROVED IT OUT HAD TO BE SMOKING !@#$% THIS VAN HAD THE ABILITY TO STAND ABOVE ANY FOREIGN COMPETITION AND TO HAVE
I TOOK MY 2008 TOWN AND COUNTRY TO CHRYSLER TO GET INSPECTION AT MY DEALER AND COME TO FIND OUT THE FRONT BRAKES JUST PAST INSPECTION. THEY WERE COMPLETLY WORN OUT AT 27,000 MILES AND NEEDS REPLACING. THE SERVICE SAID IT WAS NORMAL. I TOLD THEM THE ARE ALL INTERATATE MILES AND 2 TRIPS FROM VA TO ARK. I COULD SEE IF I LIVED WHERE THERE WAS STOP AND GO TRAFFIC BUT I DO NOT. I CALLED CHRYSLER AND FILED A COMPLAINT AND THEY SAID THEY WOULD CONTACT MY DEALER AND SEE IF THEY COULD HELP ME OUT FINANCIALLY TO FIX THIS PROBLEM. I HAVE SEARCHED THE INTERNET AND FOUND OUT THAT PEOPLE HAVE EVEN GOT LESS MILES ON THERES. SOME AS LOW AS 11,000 MILES. I BELIEVE THEY HAVE A MAJOR BRAKING PROBLEM WITH THE 2008 MODEL AND IT REALLY NEEDS SOME ATTENTION FROM YOU ALL TO MAKE THEM FIX THIS PROBLEM. I AM SURE I AM NOT THE FIRST TO COMPLAIN. *CN
CHRYSLER TOWN AND COUNTRY WITH 27,000 MILES FEMALE DAILY DRIVER...FRONT WHEEL BEARING FAILURE. DEALER FIRST CLAIMED FRONT BEARING ON ONE SIDE OF VEHICLE FAILED WHICH LED THEM TO REPLACING BEARINGS ON BOTH SIDES OF VEHICLE. DEALER ALSO FIRST CLAIMED BRAKES AND ROTORS ON ONE SIDE OF VEHICLE HAVE FAILED THEN CHANGED STORY TO BRAKES ON BOTH SIDES OF VEHICLE NEEDING TO BE REPLACED. *CN
2008 TOWN AND COUNTRY MINIVAN BRAKES ARE INSUFFICIENT. I HAVE TO CHANGE FRONT BRAKE PADS AT 14, 000 MILES. NOT GOOD . LOOKS LIKE BRAKES WERE NOT DESIGNED TO TAKE VAN WEIGHT. *TR
BRAKES AND ROTORS NEEDING TO BE REPLACED AT 15,000 MILES. *TR
PREMATURE FAILURE ON FRONT BRAKE PADS AND ROTORS. THE FRONT BRAKE PADS HAD TO BE REPLACED AT 18,000 MILES. THEN THE FRONT ROTORS HAD TO BE REPLACED AT 23,000 MILES. CHRYSLER WOULD NOT COVER ANY OF THE REPAIRS BECAUSE THE FRONT BRAKE PADS WERE NOT REPLACED AT A CHRYSLER DEALER WITH CHRYSLER PADS. CHRYSLER CUSTOMER SERVICE SAID THEY WOULD HAVE PAID TO REPLACE THE ROTORS AND PADS HAD THE PADS NOT BEEN REPLACED WITH AFTERMARKET PADS. THE REASON THEY WERE REPLACED WITH AFTERMARKET PADS IS BECAUSE AT 18,000 MILES WHEN THE PADS WORE OUT, I TOOK IT TO A CHRYSLER DEALER AND THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT AND THAT IT WAS NORMAL WEAR. OBVIOUSLY IT'S NOT NORMAL. CHRYSLER SHOULD FIX THIS PROBLEM BY PUTTING CORRECT SIZED ROTORS ON THE VEHICLE. CUSTOMER SERVICE IS HORRIBLE. *TR
BRAKES AND ROTORS WERE SO SHOT BY 11,000 MILES THAT THE PAD RIVOTS WERE RUBBING AGAINST THE ROTORS AND SQUEALING WHILE DRIVING. *TR
WHILE DRIVING MY 2008 CHRYSLER TOWN AND COUNTRY AT APPROXIMATELY 5 MILES PER HOUR IN A SHOPPING CENTER PARKING LOT THE SIDE AIR CURTAINS DEPLOYED WITHOUT ANY OTHER VEHICLE OR OBJECT HITTING THE VEHICLE. THE VEHICLE IS AT GREENWAY CHRYSLER, ORLANDO, FLORIDA WAITING FOR ENGINEERS TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE AIRCURTAINS DEPLOYMENT. *TR
I OWN A 2008 CHRYSLER TOWN & COUNTRY LX. MY BRAKE PADS WERE REPLACED AND ROTORS TURNED AT 13,300 IN OCT.08. LATER STARTED FEELING VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. THIS OCCURRED IN EARLY OCT.09 WITH AROUND 17,000 MILES ON VAN. TOOK IT TO DEALER IN JAN 2010 BECAUSE VIBRATIONS GOT SO SEVERE. WAS TOLD FRONT ROTORS ARE GLAZED AND WORN AND NEED REPLACING AND PADS REPLACED. REAR ROTORS NEED TURNING AND PADS REPLACED. THE VAN HAS A LITTLE OVER 18,000 MILES ON IT. TO MANY PROBLEMS WITH BRAKES FOR SO FEW MILES ON VAN. *TR
2008 CHRYSLER MINIVAN PURCHASED 09/08. CURRENTLY HAS 13370 MILES. FRONT BRAKES AND ROTORS REPLACE AT 8887 MILES. CURRENTLY IN SERVICE FOR BRAKES AGAIN. WHEN I EXPRESSED MY DISPLEASURE TO THE SERVICE REP., HIS RESPONSE WAS "WE SEE THIS EVERYDAY". CHRYSLER FIND THIS ACCEPTABLE? THERE NEEDS TO BE A RECALL ON THESE SUB-STANDARD BREAKS THAT WERE/ARE BEING INSTALLED. *TR
2008 CHRYSLER TOWN & COUNTRY BRAKE PADS HAD TO BE REPLACED AT 15,800 MILES. THE BRAKE SYSTEM (ROTORS & PADS) ON THE 2008 TOWN & COUNTRY ARE INADEQUATE FOR THIS VAN AND SHOULD BE RECALLED. *TR
BRAKE ROTORS AND PADS ON 2008 CHRYSLER TOWN & COUNTRY NEEDED TO BE REPLACED AT 23,324 MILES AT A COST OF $735.20. DEALER WOULDN'T EVEN CONSIDER RESURFACING THE ROTORS BECAUSE THEY HAVE HAD SO MANY PROBLEMS WITH THEM WARPING. VEHICLE WAS PURCHASED NEW ON 11/10/07. BRAKES HAVE ALWAYS SQUEAKED BUT THEY SAID THAT WAS NORMAL FOR THIS VEHICLE. HAVE SINCE LEARNED THAT MANY OWNERS WITH THIS YEAR OF THIS VEHICLE ARE HAVING SIMILAR (OR WORSE) LONGEVITY OUT OF THEIR BRAKES. HAVE OWNED 2 PREVIOUS CHRYSLER TOWN & COUNTRY'S PRIOR TO THIS AND DIDN'T HAVE TO REPLACE BRAKES UNTIL 50,000 + MILES. *TR
CHRYSLER TOWN AND COUNTRY 2008 IS ON ITS SECOND REPLACEMENT OF BRAKES AT 30,000 MILES. THE BRAKES HAVE PREMATURELY WORN OUT WITH NO APPARENT REASON. VAN IS INSPECTED ROUTINELY EVERY OIL CHANGE AT AROUND 3000 MILES AND BRAKES ARE CHECKED. HOWEVER, THIS FAILURE APPEARS TO BE MORE THAN ROUTINE WEAR AND TEAR AND OCCURS SUDDENLY. *CW
I PURCHASED THE VEHICLE IN MAY OF 2009. AFTER 3 WEEKS I NOTICED NOISE THAT SOUNDED LIKE THE BRAKES WERE BAD. I HAD THE VEHICLE CHECKED ON 6/2009, 8/2009, AND 12/2009 WAS TOLD THEY WERE FINE. AND THAT IT WAS THE TYPE OF MATERIAL THAT IS USED. 1/27/2010 WAS TOLD I NEED NEW BRAKES AND ROTORS AT 25432 MILES. CALLED DEALER/CHRYSLER TO FIND OUT ABOUT WARRENTY AND WAS TOLD THAT IS NOT COVERED. I THOUGHT IT HAD A BUMPER TP BUMPER WARRENTY TILL 36,000 MILES. DEALER LIED TO ME. IT IS GOING TO COST $650.00 TO FIX IT. I HAVE DONE RESEARCH AND FOUND OUT THIS IS A COMMON PROBLEM WITH THE CHRYSLER PRODUCTS. I ALSO CAN NOT GET THE TIRE-PRESSURE MONITORING SYSTEM TO TURN OFF. I WAS TOLD THE TIRES ARE FINE. CN
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. SHE STATED THAT THE REAR BRAKES WERE GRINDING VERY LOUD WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THE REAR BRAKES NEEDED TO BE REPLACED AT HER EXPENSE. NO REPAIRS WERE MADE TO THE VEHICLE. THERE WERE NO RECALLS. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE UNDER 21,500.
2008 CHRYSLER TOWN AND COUNTRY---BRAKES. FRONT AND REAR BRAKES WEAR OUT UNDER NORMAL OPERATIONS WITHIN 11,000 MILES OF OPERATIONS. 1ST SET OF PAD AND ROTORS WERE REPLACED AT 11,000 MILES AND NOW THE VAN HAS 22,000 MILES AND THE BRAKE SQUEAKS ARE UPON US AGAIN. TOOK IT IN AND BRAKES ARE ALMOST READY 15% LEFT ON REAR BRAKES PADS. POOR DESIGN AND MANUFACTURE OF 2008 BRAKES. CHRYSLER SHOULD BE MADE TO UPGRADE THE ROTORS AND PADS AS THIS IS A SAFETY CONCERN. *TR
THE BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY REQUIRED REPLACEMENT (BRAKES AND ROTORS) WITH 22,000 MILES ON THE VEHICLE. THE BRAKES WERE CHECKED IN ACCORDANCE WITH THE MANUFACTURER'S RECOMMENDATIONS, BUT WERE WORN TO THE POINT THEY WERE UNSAFE THREE MONTHS LATER. THIS IS A COMMON PROBLEM WITH THE 2008 CHRYSLERS TOWN AND COUNTRY'S AND SHOULD BE FIXED BECAUSE THERE HAVE BEEN ACCIDENTS CAUSED BY THE BRAKE FAILURES AND THIS IS DUE TO THE POOR QUALITY AND NEGLIGENCE OF CHRYSLER. *TR
AT APPROX. 34,000 MILES - WHILE DRIVING THE ENGINE WOULD SHUT OFF (NO POWER STEERING/NO POWER BRAKES), HORN WOULD SOUND CONSTANTLY, INSTRUMENT PANEL WOULD TURN OFF, WINDSHIELD WIPERS WOULD TURN ON AND SOMETIMES THE BRAKES WOULD PARTIALLY ACTIVATE. IT TOOK 3 TRIPS TO DEALER TO RESOLVE THE PROBLEM. THE DEALER REPLACED THE IGNITION KEYS WE HAD AND THIS SEEMED TO RESOLVE THE PROBLEM. 35,000 MILES - SAME SYMPTOMS AS ABOVE. THE ONLY WAY TO RE-START THE VEHICLE WAS TO DIS-CONNECT THE BATTERY. AFTER RECONNECTING THE BATTERY AND RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE PROPERLY FOR APPROXIMATELY 20 MILES, THEN WE HAD TO REPEAT THE PROCESS. **IMPORTANT TO NOTE** THE DEALER STATED THEY COULD NOT RESOLVE THE ISSUE UNLESS THEY COULD GET THE VEHICLE TO REPEAT THE PROBLEM. THEY REPORTEDLY COULD NOT GET THE VEHICLE TO REPEAT THE PROBLEM. THEY DID NOT CONSIDER CUSTOMER REPORT OF THE PROBLEM TO BE SUFFICIENT. *TR
AT APPROX. 34,000 MILES - WHILE DRIVING THE ENGINE WOULD SHUT OFF (NO POWER STEERING/NO POWER BRAKES), HORN WOULD SOUND CONSTANTLY, INSTRUMENT PANEL WOULD TURN OFF, WINDSHIELD WIPERS WOULD TURN ON AND SOMETIMES THE BRAKES WOULD PARTIALLY ACTIVATE. IT TOOK 3 TRIPS TO DEALER TO RESOLVE THE PROBLEM. THE DEALER REPLACED THE IGNITION KEYS WE HAD AND THIS SEEMED TO RESOLVE THE PROBLEM. 35,000 MILES - SAME SYMPTOMS AS ABOVE. THE ONLY WAY TO RE-START THE VEHICLE WAS TO DIS-CONNECT THE BATTERY. AFTER RECONNECTING THE BATTERY AND RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE PROPERLY FOR APPROXIMATELY 20 MILES, THEN WE HAD TO REPEAT THE PROCESS. EVENTUALLY THE DEALER REPLACED A COMPUTER CARD WHICH SO FAR HAS RECTIFIED THE PROBLEM. **IMPORTANT TO NOTE** THE DEALER STATED THEY COULD NOT RESOLVE THE ISSUE UNLESS THEY COULD GET THE VEHICLE TO REPEAT THE PROBLEM. THEY REPORTEDLY COULD NOT GET THE VEHICLE TO REPEAT THE PROBLEM. THEY DID NOT CONSIDER CUSTOMER REPORT OF THE PROBLEM TO BE SUFFICIENT. *TR
BRAKES- LIKE EVERYONE ELSE- MY FRONT BRAKES FAILED AT 20,000 MILES- I COMPLAINED TO CHRYSLER BUT THEY HAD NO INTEREST IN DEALING WITH THE PROBLEM. $650 TO FIX- WHEN REPAIRING THE FRONT, THE MECHANIC DISCOVERED THAT THE BACK WERE WORN BY 95%. I DRIVE TO AND FROM WORK (HIGHWAY) AND TO SPORTING EVENTS FOR THE KIDS ON WEEKENDS- NO EXCESSIVE DRIVING OR STARTING AND STOPPING. *TR
ON 9/16/09, WITH 19849 MILES,I TOOK MY 2008 CHRYSLER TOWN AND COUNTRY TO THE DEALER COMPLAINING ABOUT MY VAN SQUEAKING WHILE DRIVING AND THAT THE SQUEAKING WOULD STOP WHEN I APPLIED THE BRAKES. I WAS TOLD BY THE DEALER THEY COULD NOT DUPLICATE THE PROBLEM AND THEY DID NOTHING. I TOOK IT BACK IN ON 10/9/09 WITH THE SAME ISSUE, ONLY THIS TIME THERE WAS A VERY STRONG ODOR COMING FROM THE REAR PASSENGER TIRE. AGAIN, I WAS TOLD THERE WAS NOTHING WRONG WITH THE BRAKES AND THE BRAKES AND ROTORS WERE WEARING EVENLY AND THE CALIPERS ARE WORKING PROPERLY. ON 1/14/10 I WAS DRIVING AND THE NOISE WAS SO LOUD, I DROVE IT RIGHT TO THE DEALER WHO HAD A MECHANIC RIDE WITH ME. HE CONFIRMED THAT IT WAS THE BRAKES AND THOUGHT IT WAS THE CALIPERS LOCKING UP. ONCE HE LOOKED AT THE BRAKES HE TOLD ME THAT I NEEDED NEW PADS AND ROTORS AT 24000 MILES!! I ASKED ABOUT THE CALIPERS AND THEY DID SAY THEY WOULD GREASE THOSE FOR ME AT NO CHARGE TO SEE IF IT WOULD HELP, BUT THEY AGAIN STATED TO CORRECT THE PROBLEM I WOULD NEED NEW PADS AND ROTORS. I HAVE NEVER OWNED A VEHICLE THAT NEEDED NEW REAR PADS AND ROTORS ON A VEHICLE WITH LESS THAN 50,000 MILES! I CALLED CHRYSLER AND PUT IN A COMPLAINT AND WAS JUST TOLD TODAY THAT THERE WAS NOTHING THEY COULD DO, THE BRAKES ARE A WEAR AND TEAR ITEM AND IT WAS OUT OF WARRANTY. I AM WAITING FOR A CALL BACK FROM A SUPERVISOR IN THE NEXT DAY TO TAKE MY COMPLAINT HIGHER. I AM VERY WORRIED ABOUT THE SAFETY OF DRIVING THIS VEHICLE AND AM AFRAID THE BRAKES WILL EVENTUALLY GO
BRAKES FAILED AT 15,000 MILES NEEDING COMPLETE REPLACEMENT. DEALER CLAIMED OUT-OF-WARRANTY. HAVE DRIVEN A CHRYSLER MINIVAN FOR OVER 14 YEARS AND HAVE NEVER HAD TO REPLACE BRAKES THIS FREQUENTLY BEFORE. *TR
I OWN A CHRYSLER TOWN & COUNTRY 2008, AFTER 20,800 MILES THE FRONT BRAKE SYSTEM HAD TO BE REPLACED, INCLUDING DISCS AND PADS, AND THE REAR HAD TO BE RESURFACED. I COMPLAIN TO THE DEALERSHIP, BAKERSFIELD CHRYSLER. THEY SAID IT WAS WEAR AND TEAR, BUT I ARGUED THAT THERE WAS SOMETHING WRONG IF THEY HAD TO BE REPLACED SO FAST FOR NO REASON. THE AGREED AFTER MUCH ARGUING TO COVER HALF THE COST OF THE TOTAL REPAIRS ($800). THEN, 2 MONTHS LATER , 8/17/09, I START HEARING A NOISE COMING FROM THE BOTTOM OF THE CAR AROUND WHERE THE EXHAUST IS LOCATED. I TAKE IT TO THE DEALERSHIP AND THEY TELL ME THAT THE EXHAUST IS HANGING DUE TO STRUCTURAL FAILURE OF THE MAIN BRACKET HOLDING THE EXHAUST. A COUPLE MORE DAYS IN THE SHOP AT THE DEALER TILL THE VEHICLE IS REPAIRED. I EXPRESSED MY CONCERN ABOUT SUCH A NEW CAR WITH HARDLY ANY MILES ON IT AND HAVING SO MANY PROBLEMS, THE DEALERSHIP BLEW ME OFF. NOW, AROUND 10/9/09 AND 30000 MILES, I HEAR THE BRAKES STARTING TO MAKE A LITTLE NOISE AGAIN, THEY TELL ME THEY NEED TO REPLACE THE FRONT PADS AND DISCS AND RESURFACE OR REPLACE THE REAR BRAKES AGAIN. THE PERSON THAT HELP US AT BAKERSFIELD CHRYSLER TOLD MY WIFE THAT THE REASON FOR THE BRAKES FAILING AGAIN IS BECAUSE WE DON'T KNOW HOW TO DRIVE. I PAID FOR THE BRAKES TO BE FIXED SO I DIDN'T HAVE TO WAIT AND WASTE MORE TIME ON CHRYSLERS POOR EXCUSES. I HAVE PERFORM EVERY SINGLE MAINTENANCE PROCEDURE RECOMMENDED BY CHRYSLER AT THE CHRYSLER DEALERSHIP BUT I FEEL THE CAR HAS A MANUFACTURING PROBLEM WITH THE
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH THE ACCELERATED PEDAL WAS STUCK. AS THE VEHICLE ACCELERATED HE HAD TO USE HIS LEFT FOOT TO RELEASE THE ACCELERATOR PEDAL FROM THE STUCK POSITION TO SLOW THE VEHICLE DOWN.. THE DEALER OR THE MANUFACTURER HAVE NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 53,000. UPDATED 02/17/10. *LJ THE NEXT DAY THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY STATED NOTHING WAS WRONG. UPDATED 02/17/10.*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →