INSTRUMENT PANEL AND GAUGES TURN ON AND OFF, WIPERS TURN ON UNEXPECTEDLY, TURN SIGNALS STOP WORKING. *JS
2008 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
GAUGE CLUSTER PROBLEMS, WINDSHIELD WIPERS. *JS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE BRAKES WERE PREMATURELY WEARING. THE CONTACT ALSO MENTIONED THAT BOTH OF THE POWER SLIDING DOORS WOULD HAPHAZARDLY OPEN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V394000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) HOWEVER, THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT THAT THE PART WAS ON A MASSIVE BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM.
I ORIGINALLY WROTE A LETTER TO CHRYSLER CORPORATION IN AUGUST OF 2010 AND INSTRUCTED THEM TO FORWARD THE LETTER TO YOU. I DO NOT BELIEVE THAT EVER HAPPENED SO I DECIDED I SHOULD FILE A COMPLAINT. MYSELF. BACK IN 2010 CHRYSLER NOTIFIED OWNERS THAT THERE IS A PROBLEM WITH THE BRAKING SYSTEM IN 2008 TOWN AND COUNTRY'S THAT LEADS TO PREMATURE WEAR. IN THE NOTICE IT SAID THAT CHRYSLER WOULD PAY FOR THE FIRST REPLACEMENT OF BRAKE PADS AND ROTORS BASED ON LOW MILEAGE REPOLACEMENTS BEING REQUIRED. I FEEL THIS IS AN UNSAFE SITUATION THAT WITH NO WARNING WHATSOEVER THE PADS CAN JUST WEAR OUT AND THE ROTORS WARP. I HAVE HAD TO REPLACE THE FRONT BRAKE PADS 3 TIMES WITH NEW ROTORS TWICE. REPLACED AT 12,000, 21,000, 34,000. THE VEHICLE HAS BEEN THROUGH A TOTAL OF 4 NEW SETS OF PADS AND 3 SETS OF ROTORS. I ALSO KNOW THAT THERE IS A DEFECT WITH THE FRONT END GEOMETRY ON THE VAN AND THAT COULD BE A CONTRIBUTING FACTOR. AT A SERVICE APPOINTMENT SHORTLY AFTER THE INITIAL PURCHASE I WAS INFORMED THAT THE VAN NEEDED ALL NEW STRUTS, SHOCKS, BUSHINGS, AND FRONT SWAY BAR. THE SERVICE MANAGER INDICATED THAT THERE WAS A BULLETIN, AND THAT THE HEIGHT OF THE MOUNTING POINTS WERE OFF, AND THUS ALL NEW PARTS WERE NEEDED TO FIX THE FRONT END GEOMETRY, SO THE FRONT SWAY BAR WOULD NOT BREAK OR WEAR OUT PREMATURELY. I FEEL THAT THE ENTIRE BRAKE SYSTEM IS TOO LIGHT FOR THE OVERALL WEIGHT OF THE VEHICLE AND THE HEAT GENERATED BY THE ROTORS IS VERY DANGEROUS. I FEEL THE BRAKES SHOULD BE RECALLED BY CHRYSLER, AND
THE ENGINE JUST STALLED WITH NO WARNING. HAD NO POWER STEERING OR BRAKES. JUST PULLED OUT OF A PARKING LOT WHERE THE CAR WAS SITTING FOR A FEW HOURS. THIS IS THE THIRD TIME THIS HAS DONE IT. *TR
2008 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES WRITES IN REGARDS TO SAFETY RECALL LO1 *TGW ACCORDING TO THE REPAIR INVOICE, THE CHECK ENGINE LIGHT WAS ON. THE DEALER REPLACED THE EGR VALVE. *JB
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY . THE CONTACT STATED THAT THE HEADLIGHTS FAILED WHILE DRIVING 70 MPH. THE CONTACT THEN TURNED OFF THE VEHICLE AND ONCE WAS RESTARTED, THE HEADLIGHTS FUNCTIONED NORMALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 42,800 AND THE CURRENT MILEAGE WAS 42,900.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS TRAVELING 70 MPH WHEN HE ABRUPTLY APPLIED THE BRAKES AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION FROM STRIKING THE STEERING WHEEL. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 97,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V394000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE), THE CONTACT CALLED A LOCAL DEALER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE AND THEY WOULD CALL THE CONTACT ONCE THE PARTS HAD BECOME AVAILABLE. TWO MONTHS AFTER THE INITIAL POINT OF CONTACT, THE DEALER STILL DID NOT HAVE THE NECESSARY PARTS TO REMEDY THE VEHICLE PER THE RECALL. THE CONTACT STATED THAT THE TIME INVOLVED IN HAVING THE RECALLED COMPONENT REPAIRED WAS INSUFFICIENT AND HAD EXCEEDED A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 23,500.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD LEAK ANTIFREEZE UNTO ABNORMALLY. IN ADDITION, THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED. THE DEALER DIAGNOSED THAT THE REAR HEATER TUBE HOSE ASSEMBLY AND MASTER CYLINDER SHOULD BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 75,498 AND THE CURRENT MILEAGE WAS 87,000.
VAN STALLS WHEREVER AND WHENEVER IT WANTS WITHOUT WARNING. VERY DANGEROUS!. HAPPENS ON FREEWAYS OR BACK ROADS. WITH LOSS OF STEERING AND BRAKES ITS NOT EASY TO STOP. I HAVE READ PLENTY OF ONLINE FORUMS AND ALLOT OF T&C OWNERS HAVE THE SAME ISSUE. WHY IS CHRYSLER NOT RECALLING THESE?? IT HAPPENS ALMOST EVERYDAY NOW. DEALER SAYS BRING IT IN BUT WONT REALLY BE ABLE TO FIX IT UNTIL IT HAPPENS AGAIN. THE FORUMS I READ AREN'T VERY PROMISING. PEOPLE HAVE BROUGHT THE VAN BACK MULTIPLE TIMES AND SOME ARE STILL STALLING. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THERE WAS A LEAK IN THE AIR CONDITIONING DISCHARGE HOST THAT WAS LEAKING FREON. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE VEHICLE BEGAN TO SHAKE AND THEN STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS LATER TOWED TO A DEALER AND THEY INFORMED HER THAT THE VALVE SPRING HEAD ON THE ENGINE THAT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 48,000. UPDATED 5/11/12*LJ
THE EGR VALVE HAS FAILED RESULTING IN THE CHECK ENGINE LIGHT COMING ON. NOW THE RIGHT REAR BRAKE CALIPER HAS SEIZED CAUSING THE BRAKES TO SMOKE. *TR
I HAVE HAD THE FRONT BRAKES PADS REPLACED AT 15000 MILES, AND THEN THE FRONT PADS REPLACED AGAIN AT ABOUT 30000 MILES. THE REAR PADS WERE REPLACED ALSO AROUND 30,000 MILES. WHEN AT THE DEALER FOR AN OIL CHANGE AT 50000 THEY SAID THE REAR PADS NEED REPLACING. I WAS FED UP WITH THE BRAKES ON THIS VEHICLE AND DID NOT HAVE THE DEALER REPAIR THEM. TODAY AT ABOUT 54000 MILES I TOOK MY VEHICLE INTO MIDAS AND THEY SHOWED ME THAT THE REAR DRIVERS SIDE BRAKE PAD WAS WORE DOWN NEARLY ALL THE WAY WHILE THE REAR PASSENGER SIDE PAD WAS ONLY ABOUT HALF. (UNEVER WEAR). THE REAR DRIVERS SIDE ROTAR ALSO SHOWED SIGNS OF OVERHEATING. (HAD A BLUEISH/PURPLE SHEEN TO IT) I PAID ABOUT 600 BUCKS TO HAVE THE REAR PADS, CALIBERS, AND ROTARS REPLACED WITH CERAMIC PADS. *JS
AFTER EVERY FUEL IN THE LAST YEAR FUEL SPITS BACK OUT AT ME AND ALL OVER THE GROUND. *JS
DRIVING THE CAR IN REGULAR, DRY, DAYLIGHT, CONDITIONS IN TRAFFIC AT 35MPH... ENGINE STOPS, NO POWER BRAKES, NO POWER STEERING, NO WARNING LIGHTS DISPLAYED, ELECTRICAL SYSTEM SEEMS OPERATIONAL (RADIO IS ON). CAR IS VERY HARD TO CONTROL WITH THE LOSS OF POWER STEERING/BREAKING AND THE ENGINE CAN'T BE RESTARTED UNLESS THE CAR IS IN PARK, SO I HAVE TO PULL OVER. THIS HAS HAPPENED 5 TIMES IN THE PAST 12 MONTHS, RANDOMLY. I HAVE TAKEN IT TO THE DEALERSHIP TWICE TO HAVE THIS REPAIRED, AND THEY SAY THEY HAVE NEVER HEARD ANYTHING LIKE IT. I JUST DID A GOOGLE SEARCH AND THERE IS A RECALL ON 2010 MODEL YEAR FOR A PROBLEM WITH THE EXACT SAME DESCRIPTION!!! *JS
WHILE TRAVELING ON FOUR LANE STRETCH OF US23 SOUTH (NORTH OF AU GRES, MI) USING CRUISE CONTROL, A VEHICLE APPROACHED FROM BEHIND. I SWITCHED LANES HIT THE BRAKES TO COAST AND THE CAR DECELERATED. THE OTHER VEHICLE PASSED ON MY LEFT AFTER WHICH, I HIT THE RESUME/ACCELERATE FUNCTION ON THE CRUISE CONTROL (A QUICK UP PUSH OF THE LEVER). THE ENGINE REVVED TO 4-5,000 RPM TO RESUME CRUISE SPEED OF 55MPH BUT ONCE 55 WAS REACHED, THE ENGINE DID NOT SLOW DOWN. I APPLIED THE BRAKES AND THE ENGINE DID NOT SLOW DOWN. I PUMPED BRAKES, PUMPED ACCELERATOR, PUSHED THE CRUISE OFF BUTTON MULTIPLE TIMES PUSHED THE CRUISE CONTROL TO DECELERATE MULTIPLE TIMES. NOTHING SLOWED THE ACCELERATION. I PRESSED THE BRAKES AND THE CAR CONTINUED TO ACCELERATE. FINALLY I PUT THE CAR IN NEUTRAL AND WITH THE CAR CONTINUING TO REV AT 4-5000RPM, I COASTED TO THE SIDE. I TURNED THE CAR OFF AND THEN BACK ON AND THE CAR ENGINE WENT RIGHT BACK TO THE SAME RPM. I TURNED THE CAR OFF AGAIN AND WAITED APPROX. TWO MINUTES AND WHEN I RESTARTED, IT FUNCTIONED NORMALLY. I HAVE NOT TRIED THE CRUISE CONTROL SINCE. I HAVE SET AN APPOINTMENT WITH SHUMAN CHRYSLER IN WALLED LAKE, MI AND THEY SAID THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT BEFORE. HOWEVER I DID SEE A SIMILAR INCIDENT WITH A QUICK INTERNET SEARCH. THIS IS A VERY DANGEROUS SITUATION. I CAN SEE HOW OTHERS DRIVING COULD HAVE HAD MUCH WORSE RESULTS (THINK ABOUT THE TOYOTA INCIDENTS). PLEASE CONTACT ME FOR ADDITIONAL INFORMATION AND IF YOU WOULD LIKE TO INSPECT THE
VALVE STEM CRACKED LEAVING TIRE FLAT. HAD IT REPLACED AND THE TPS HAS NOT WORKED FOR THE TIRE THAT DEFLATED. REPLACED AND STILL NOT WORKING. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V394000 (AIR BAGS:FRONTAL:SENSOR/CONTROL). THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS WHEN THE CONTACT WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE PLACED ON HOLD TO A LIMITED QUANTITY OF THE PARTS BEING AVAILABLE. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE CONTACT HAD NOT YET EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 70,000. UPDATED 04/13/12 *BF THE CONSUMER STATED THE DEALER CALLED HIM AND STATED THEY WERE GONG TO MAKE THE NECESSARY REPAIRS. UPDATED 04/23/12
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE PULLED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE REAR AXLE WAS BENT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 42,000.
WHILE DRIVING DOWN THE INTERSTATE AT 45 MPH THE TRACTION CONTROL LIGHT INDICATOR FLASHED AND ALL THE GAUGES ZEROED OUT AND THE VAN LOST POWER AND STEERING CONTROL MAKING IT EXTREMELY DIFFICULT AND UNSAFE TO REMOVE FROM HIGHWAY. THIS HAS HAPPENED ON THREE OCCASIONS IN THE PAST 3 WEEKS SINCE I HAVE PURCHASED IT FROM DEALERSHIP AS USED CAR. PUTTING THE VEHICLE IN PARK THEN RESTARTING IT SEEMS TO FIX THE PROBLEM TEMPORARILY, ALTHOUGH I AM CONCERNED DRIVING IT ON THE ROAD WITH ME AND MY CHILDREN IN THE VAN. NOW THE ENGINE LIGHT CAME ON AND HAD DIAGNOSTICS RUN. CODE P0406 - SHOWING ECM HAS DETECTED THE EGR POSITION SENSOR VOLTAGE WAS TOO HIGH, PROBABLE CAUSES COULD BE: FAILED EGR POSITION SENSOR, OPEN OR SHORT CIRCUIT CONDITION, FAILED EGR VALVE, FAILED EGR PRESSURE SENSOR WHERE APPLICABLE, OR FAILED EGR POSITION SENSOR WHERE APPLICABLE. *TR
HOWLING NOISES FROM REAR WHEELS WHEN MOVING. TOUCHING BRAKE PEDAL STOPS NOISE. RIGHT AND LEFT CALIPERS, ROTORS, AND PADS REPLACED WITH NEW. AT 50,469 MILES ON 2/27/12, GRINDING NOISE RECURRED. FRONT WHEEL BEARINGS REPLACED UNDER EXTENDED WARRANTY. AT 50,484 MILES ON 2/28/12, NOISE FROM REAR WHEEL RECURRED; LEFT REAR ROTOR WARPED, PADS STUCK. REPLACED LEFT ROTOR, FREED UP PADS. NOISE NOT CURED. AT 50560 ON 3/7/12, NOISE VERIFIED BY CHRYSLER MECHANIC, REPLACED RIGHT REAR ROTOR AND REAR BRAKE PADS. TOTAL COST TO OWNER TO DATE FOR THESE REPAIRS: $413.73 AND MANY VISITS TO DEALER. FAR TOO MUCH WEAR AND TEAR FOR VEHICLE USED ONLY FOR PERSONAL TRANSPORTATION. TOOK DELIVERY OCTOBER 1, 2008. AVERAGED 1,231 PER MONTH SINCE PURCHASE. ALL REPAIRS COMPLETED AT CHRYSLER DEALER. *TR
WIRELESS IGNITION MODULE WAS REPLACED AFTER REPEATED FAILURES - VAN WOULD UNEXPECTEDLY STALL WHILE DRIVING - THE KEY WOULD MOVE FROM THE RUN POSITION TO THE ACCESSORY POSITION. AFTER 6-8 WEEKS AND MANY VISITS TO THE DEALERSHIP THE MODULE WAS REPLACED. WITHIN THE PAST MONTH THE SAME SYMPTOMS HAVE OCCURRED AN ADDITIONAL THREE TIMES - APROX 11 MONTHS AFTER THE FIRST OCCURRENCE - VAN IS NOW OUT OF WARRANTY AND HAS 47K MILES. I NOTICED THERE MAY BE A SIMILAR PROBLEM IN 2010 MODEL YEAR VANS AND A 1/4 OF A MILLION WERE RECALLED. WHAT THE ISSUE ADDRESSED BUT CHRYSLER SAYS IT IS OUT OF WARRANTY. *TR
VEHICLES CURRENT MILEAGE IS 64,500 MILES AND AS OF TODAY HAD TO REPLACE FRONT BRAKE PADS/ROTORS 4 TIMES AND REAR BRAKE PADS/ROTORS 2 TIMES. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. IN ADDITION, BOTH REAR SIDE AIR BAGS DEPLOYED AT THE SAME TIME, ALTHOUGH THERE WAS NO IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED SEVERE BODILY INJURIES DUE TO THE FORCEFUL DEPLOYMENT OF THE FRONT DRIVER'S SIDE AIR BAG. THE CONTACT WAS UNABLE TO EXIT FROM THE SEAT BELT AFTER THE AIR BAG RELEASED AND THE PARAMEDICS CUT THE SEAT BELT WEBBING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT THE AIR BAG CONTROL MODULE WAS FAULTY. THE CONTACT EXPRESSED CONCERNS OF THE VEHICLE BEING UNSAFE TO DRIVE AND THE DEALER PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE ENGINE STALLED WITH THE ILLUMINATION OF THE TRACTION CONTROL WARNING INDICATOR. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE REPEATED FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES DURING THE DAY. THE CONSUMER STATED SHE WAS INVOLVED IN TWO ACCIDENTS, BUT THERE WAS NO DAMAGE. UPDATED 04/25/12
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE KEYLESS ENTRY TRANSMITTER WAS FRACTURED. THE KEYLESS TRANSMITTER WAS USED TO LOCK AND UNLOCK THE VEHICLE AND THE CONTACT HAD TO KEEP THE VEHICLE UNLOCKED IN ORDER TO ENTER THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THE CONTACT THAT A NEW KEYLESS TRANSMITTER NEEDED TO BE PURCHASED AND PROGRAMMED. THE FAILURE MILEAGE WAS 100,000.
I BOUGHT THIS VEHICLE NEW IN FEBRUARY 2009. AT 30K MILES THE FRONT BRAKES WERE SQUEALING AND MY HUSBAND REPLACED THEM. THE BRAKES SHOULD NOT HAVE WORN OUT THIS SOON. THE INNER PAD ON THE RIGHT FRONT BRAKE WAS WORN TO THE METAL, RUINING THE ROTOR. THE OUTER PAD ON THE FRONT RIGHT SHOWED ON A 30% WEAR. THINKING THAT THE CALIPER WAS DEFECTIVE,WE TOOK IT TO THE DEALER. THE DEALER FOUND NOTHING WRONG WITH THE CALIPER, SO THEY SAID. AT 48K MILES, THE BACK BRAKES WERE SCRUBBING...AGAIN, THIS SHOULD NOT HAPPEN AT THIS LOW MILEAGE. WE OWN 3 OTHER CHRYSLER VEHICLES THAT HAVE OVER 200K MILES EACH AND THE BACK BRAKES HAVE NEVER BEEN REPLACED NOR GIVEN ANY TROUBLE. BECAUSE THE BACK BRAKES ON THE 2008 VAN WERE SCRUBBING SO BADLY, MY HUSBAND PRECEDED TO REPLACE THEM. WHAT HE FOUND WAS AN UTTER DISASTER. POOR ENGINEERING IN PARKING BRAKE DESIGN WOULD NOT ALLOW RELEASE OF THE RIGHT PARKING BRAKE. THE INNER PAD(AGAIN ON THE RIGHT SIDE) WAS COMPLETELY WORN INTO THE ROTOR. THE PARKING BRAKE DOES NOT RELEASE WHEN USED, THEREFORE THE INNER BRAKE PAD CONTINUES TO RIDE ON THE ROTOR UNTIL IT IS WORN OUT. THEREFORE, I CANNOT USE THE PARKING BRAKE ANYMORE. WE SPOKE WITH SEVERAL MECHANICS, EVEN AT THE CHRYSLER DEALERSHIP, AND WAS INFORMED BY ALL OF THEM THAT THE BRAKE SYSTEM USED ON THESE VANS WAS THE SAME USED PREVIOUSLY ON HONDA, TOYOTA, FORD, AND GENERAL MOTORS. ALL OF THESE AUTO MAKERS DROPPED THIS BRAKE DESIGN BECAUSE IT WAS SO POORLY DESIGNED. CHRYSLER NEEDS TO RECALL THESE VANS AND REPLACE THE WH
THE VALVE STEM BECAME CORRODED AND BROKE OFF UNDER THE CAP. THE TIRE LOST PRESSURE WHILE DRIVING DUE TO THE DEFECTIVE VALVE STEM, AND VALVE STEM HAD TO BE REPLACED TO REFILL THE TIRE WITH AIR.
BURNING HEATER HOSE, SMELLS LIKE ANTIFREEZE. THEN SMOKE FROM RUBBER COULD LEAD TO FIRE. *TR
THE POWER BOOSTER FAILED CAUSING A LOSS IN BRAKING CAPABILITY. *TR
UPON MERGING ON TO THE HIGHWAY AT APPROX. 50 MPH, THE VAN RAPIDLY ACCELERATED ON IT'S OWN. THE GAS PEDAL WAS NOT STUCK ON A FLOOR MAT, IT HIT THE FLOORBOARD ON IT'S OWN. APPLYING THE BRAKES DID NOT WORK, PUMPING THE BRAKES AS WELL AS THE GAS PEDAL DID NOT WORK. VAN WAS STEERED TO SHOULDER, THE EMERGENCY BRAKE WAS APPLIED, AND THE VEHICLE PUT IN PARK. THE ENGINE REVVED RAPIDLY UNTIL VEHICLE WAS TURNED OFF. ACCELERATION PROBLEM OCCURRED AT 38,800 MILES. *KB
DESCRIPTION OF THE COMPLAINT: MY 2008 CHRYSLER TOWN AND COUNTRY, JUST STOPPED WORKING LAST NIGHT. DROVE IT AROUND ALL DAY AND IT WAS FINE. WENT IN TO WORK, AND WHEN I CAME OUT THAT NIGHT TO GO HOME, THE LIGHTS WERE ALL WORKING, AND THE POWER DOORS AND WINDOWS WORKED. HOWEVER, THE RADIO STOPPED WORKING, THE POWER WINDOWS NO LONGER WORK, AND THE CAR WILL NOT START. IT WILL NOT TRY TO TURN OVER. YOU CAN TURN THE KEY AND NOTHING HAPPENS. THE STARTER DOES NOT CLICK, THE MOTOR DOESN'T DO ANYTHING AT ALL. SINCE WE CAN'T PUT IT IN GEAR DUE TO THE SECURITY LOCKOUT, WE HAVE TOWED IT TO A REPAIR SHOP. THIS IS A MAJOR ISSUE CONSIDERING IT IS THE ONLY VEHICLE MY FAMILY HAS, AND NOW WE HAVE NO WAY TO GET OUR KIDS TO THE DOCTOR OR TO SCHOOL. THEY SAID IT WAS A FUSE BOX WHICH HAS TO BEE ORDERED BUT WILL TAKE A WHILE SINCE THERE HAS BEEN A SHORTAGE OF THESE ITEMS. THEY SAID THE DEALERS WERE OUT, PROBABLY BECAUSE OF A MANUFACTURES DEFECT. THEY SAID THERE WAS NOT A RECALL AS OF YET. *KB
ON SEPT. 7, 2011 WE EXPERIENCED A SECOND INCIDENT WHERE THE VEHICLE TOTALLY SHUT DOWN WHILE IN MOTION. TOOK IT TO THE CHRYSLER DEALER AND THEY PERFORMED A SOFTWARE UPDATE ,TSB 18-003-09 , AND THEY SAID THIS SHOULD CORRECT THE PROBLEM. WE PERFORMED A DEALERSHIP BATTERY REPLACEMENT ON 8-1-11. ON DEC. 14TH, 2011 THE PROBLEM RE-OCCURRED, WHILE LEAVING A PARKING LOT TRAVELING UNDER 10 MPH. NOW WITH OUT POWER STEERING ASSISTANCE, I WAS BARELY ABLE TO MANUALLY MANEUVER THE VEHICLE TO A OPEN PARKING SPOT, STOP, PUT THE VEHICLE IN PARK AND IT RESTARTED. ON DEC. 22, 2011 THE PROBLEM RE-OCCURRED, WHILE BACKING OUT OF MY DRIVEWAY TRAVELING UNDER 10 MPH. STOPPED VEHICLE, PLACED IT INTO PARK AND IT RESTARTED. I CALLED THE SAME CHRYSLER DEALERSHIP WHOM PERFORMED THE ABOVE STATED REPAIR, THE EARLIEST APPOINTMENT DATE THEY WERE ABLE TO GIVE WAS DEC. 27, 2011. THIS IS INCIDENT IS EXTREMELY DANGEROUS AND ALARMING TO THE SAFETY OF A FAMILY OF SIX. WE HAVE GOOGLE'D THIS TYPE OF INCIDENT AND HAVE READ A LOT OF SIMILAR OCCURRENCES. WE WOULD LIKE TO RECOMMEND TO THE NTSB TO CONDUCT A FULL INVESTIGATION INTO THIS TYPE OF INCIDENT AND ISSUE A SAFETY RECALL RECOMMENDATION TO CHRYSLER IN ORDER TO PROACTIVELY AVOID LOSS OF LIFE'S DUE TO THIS TOTAL SYSTEM FAILURE IN WHICH CHRYSLER HAS BEEN MADE AWARE OF. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE HEADLIGHTS AND THE LIGHTS ON THE INSTRUMENT PANEL SHUT OFF. THE VEHICLE WAS STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE FUNCTIONED NORMALLY. THE CONTACT ALSO STATED WHILE THE VEHICLE WAS NOT IN MOTION THE WINDSHIELD WIPERS ENGAGED, THE HORN BEGAN TO BLOW, AND THE DOOR LOCKS ENGAGED AND DISENGAGED INVOLUNTARILY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT AN ELECTRICAL SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.
BEGINNING IN 2010, BOTH REAR SLIDING DOORS BEGAN MALFUNCTIONING. WHEN OPENED EITHER WITH THE REMOTE OR INSIDE BUTTON, THEY BEGIN TO OPEN AND WHEN MOST OF THE WAY OPEN, CLOSE ON ITS OWN. IT STARTED OUT DOING IT INFREQUENTLY, ABOUT ONCE EVERY 50 TIMES THE DOOR WAS OPENED. OVER THE LAST YEAR IT HAS BECOME MORE FREQUENT, DOING IT ABOUT ONCE EVERY FEW DAYS OR SO. ONCE IN 2010, MY 3 YEAR OLD DAUGHTER WAS GETTING OUT AND THE DOOR MALFUNCTIONED AND CAUGHT HER IN BETWEEN, CAUSING A BRUISE ON HER FACE. FOR SOME REASON THE DOOR DID NOT "BOUNCE BACK" WHEN IT MADE CONTACT WITH HER, BUT THANKFULLY I WAS STANDING THERE AND WAS ABLE TO MANUALLY FORCE THE DOOR BACK OPEN.THIS YEAR, THE DOOR AGAIN MALFUNCTIONED AND ALMOST CAUGHT MY 8 YR OLD, BUT HE MANAGED TO GET OUT OF THE WAY. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS AND BOTH TIMES THEY TOLD ME IT IS FUNCTIONING FINE.THE FIRST TIME I PICKED IT UP FROM THE DEALER I TESTED THE DOOR. I OPENED AND SHUT IT ABOUT 15 TIMES AND IT MALFUNCTIONED. I WENT INSIDE TO GET THE REPAIR TECH TO SHOW HIM AND WHEN IT DIDN'T HAPPEN AGAIN HE TOLD ME THERE WAS NOTHING HE COULD DO. WHEN I BROUGHT THE VAN IN AGAIN TO HAVE THEM LOOK AT IT THE SECOND TIME, THEY AGAIN TOLD ME IT WAS FUNCTIONING FINE AND THAT SINCE MY VAN NEEDED A NEW BATTERY THAT THEY THOUGHT THE BATTERY WAS THE PROBLEM. THE DOOR DID IT AGAIN THAT NIGHT AND AGAIN AFTER THAT THREE DAYS LATER. I CONTACTED THEM TWICE ABOUT IT AGAIN, ASKING THEM IF I VIDEO TAPED IT IF THEY WOULD BELIEVE ME AND FIGURE OU
WE ARE HAVING ISSUES WITH MOPAR PRODUCTS. WE REPLACED BRAKES AT 31,843 MILES AT CHRYSLER WORLD IN ABRAHMS, WI. CHRYSLER HELPED OUT WITH THAT THEY SAW A DEFECT IN THEIR VAN PRODUCTS AND PAID PART OF THE COST. AT 53,861 MILES CHRYSLER WORLD TOLD US WE ARE DUE FOR NEW BRAKES IN THE FRONT AND NEED REAR BRAKES ALSO! THEY SAID IT WAS OK TO DRIVE TO AZ BUT THAT THE BRAKES NEEDED ATTENTION BY SPRING. THAT'S 22,018 MILES AFTER THE REPLACEMENT! SOMETHING IS WRONG AND IT IS NOT OUR DRIVING! IN THE SUMMER WE LIVE IN RURAL WI AND WE TRAVEL TO SURPRISE, AZ IN THE WINTER. THE WI TO AZ TRIP IS 2,100 MILES, MOSTLY INTERSTATE. SINCE OUR PURCHASE MORE THAN 20,000 OF OUR MILES HAVE BEEN ON INTERSTATE HIGHWAYS. ABOUT 95% OF OUR MILES ARE RURAL AND INTERSTATE MILES! THE NEXT PROBLEM OCCURRED ON OUR WAY TO AZ IN OCTOBER. SOME TYPE OF SPRING BROKE IN THE STEERING COLUMN. THIS WAS REPAIRED AT TOM OBRIEN CHRYSLER JEEP IN GREENWOOD, IN. THIS WAS REPLACED BY ANOTHER MOPAR PRODUCT. HOW LONG WILL THAT LAST? THEY SAID I NEEDED NEW BRAKES ALSO BUT IT WOULD BE OK TO CONTINUE TO AZ! I FILED A COMPLAINT WITH CHRYSLER CORP. ON 11-16-2011 A CHRYSLER REPRESENTATIVE PHONED AND STATED THEY WILL DO NOTHING AS THE CAR IS OUT OF WARRANTY. HE GAVE ME THIS CASE# [XXX] FOR REFERENCE TO HIS PHONE CALL AND THEIR DECISION. MY BRAKES ARE GRINDING AT TIMES WHEN I STOP AND I FEEL CHRYSLER MUST HAVE A BIGGER PROBLEM WITH THIS VAN THAN THEY ARE TELLING OR WILLING TO MAKE RIGHT. I AM AFRAID TO TAKE IT IN TO A CHRYSLER DEALER BECA
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HORN AND THE WINDSHIELD WASHER ACTIVATED INDEPENDENTLY. THE DOORS LOCKED AUTOMATICALLY WHILE THE ENGINE WAS OFF AND THE AIR CONDITION ALSO ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE INFLATING THE TIRES, HE NOTICED THAT THE FRONT PASSENGER SIDE VALVE STEM WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE VALVE STEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR UNRELATED MAINTENANCE AND THE CONTACT WAS INFORMED THAT BOTH PASSENGER SIDE VALVE STEMS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
WE HAVE BEEN CONTINUOUSLY HASSLED WITH ELECTRICAL ISSUES WITH OUR VAN. FOR APPROXIMATELY 4 MONTHS WE HAVE BEEN EXPERIENCING BRIEF ISSUES WITH ALL THE LIGHTS COMING ON IN THE GAUGE CLUSTER ALONG WITH A PULSING OF THE DASHBOARD LIGHTS AND THE RESETTING OF THE ELECTRICAL COMPONENTS RANDOMLY IN THE VAN. WE REPLACED THE BATTERY AND THE ISSUE SEEMED TO GO AWAY. AFTER 2-3 WEEKS IT STARTED UP AGAIN. ME AND MY FAMILY WERE DRIVING DOWN A HIGHWAY FOR ABOUT 30 MINUTES WHEN THE CLUSTER GAUGE SUDDENLY STARTED BEEPING AND ALL THE LIGHTS BEGAN TO FLASH ON AND OFF, THE SPEEDOMETER AND TACHOMETER DROPPED TO 0, THE RADIO TURNED ON AND OFF MULTIPLE TIMES AND THE ENGINE SHUT DOWN BRIEFLY WHILE DRIVING ON THE HIGHWAY. IMMEDIATELY AFTER THE PROBLEM BEGAN I PULLED OFF THE ROAD AND RESTARTED THE CAR, THE PROBLEM WAS GONE! TWO DAYS LATER MY WIFE WAS TAKING OUR KIDS TO SCHOOL, AND AFTER LESS THAN 5 MINUTES OF DRIVING THE CAR SHE EXPERIENCED THE EXACT SAME ISSUES. THIS TIME BEFORE SHE MADE IT OFF THE ROAD THERE WAS A COMPLETE LOSS OF POWER, THE BRAKES STOPPED WORKING AND THE STEERING WHEEL COMPLETELY LOCKED UP, SHE WAS UNABLE TO MAKE IT TO THE SIDE OF THE ROAD! AGAIN AFTER A IMMEDIATE RESTART THE PROBLEM WENT AWAY. WE CONTACTED THE DEALER AND WE WERE TOLD THAT IF THEY COULD NOT RECREATE THE PROBLEM, THERE WAS NOTHING THEY COULD DO TO FIX IT. THIS IS A ISSUE BECAUSE THE PROBLEM HAPPENS RANDOMLY. WE ARE AWARE THAT THIS PROBLEM HAS PLAGUED A VERY LARGE GROUP OF CONSUMERS AND THE DEALER DOES NOTHING BUT REP
WHILE STARTING TO FILL THE FRONT PASSENGER TIRE WITH AIR, THE VALVE STEM PORTION OF THE TIRE MONITORING SYSTEM BROKE AT A POINT WHERE THE TIRE DEFLATED. LUCKILY WE WERE PARKED. THE VALVE STEM APPEARS CORRODED. ALL CHRYSLER VEHICLES WITH THIS TYPE OF VALVE STEM SHOULD BE RECALLED AND A REPLACEMENT (MORE DURABLE) VALVE STEM INSTALLED BEFORE THE STEM BREAKS OFF WHILE DRIVING RESULTING IN A SEVERE ACCIDENT. *KB
ONE TPMS VALVE STEM BROKE WHEN I TRIED TO ADD SOME AIR. TIRE GOT FLAT INSTANTLY. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 45 MPH WHEN A ROARING SOUND WAS HEARD FROM THE VEHICLE AS THE BRAKES WERE DEPRESSED. THE BRAKES WERE EXTREMELY DIFFICULT TO DEPRESS AND THE VEHICLE DID NOT RESPOND TO BRAKING ATTEMPTS. THERE WAS AN INCREASE IN BRAKING DISTANCE AND TIME AS THE VEHICLE ROLLED TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 62,000.
IN DECEMBER 2009 THERE WAS A LOUD RUMBLING SOUND COMING FROM THE FRONT OF MY CAR. I TOOK IT TO MERLINS & WAS TOLD IT WAS BOTH FRONT WHEEL BEARINGS. I PAID $600 TO HAVE THE BEARINGS REPAIRED. NOW IN SEPTEMBER 2011 I'M HAVING THE SAME PROBLEM THAT THE FRONT BEARINGS NEED TO BE REPAIRED. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED THE CONTACT INSERTED THE KEY INTO THE IGNITION AND IT WOULD NOT START. THE CONTACT STATED THE KEY WAS FRACTURED ON BOTH SIDES NEAR THE PANIC BUTTON. THE CONTACT USED THE SECOND KEY TO START THE VEHICLE AND WITHIN A FEW DAYS IT FRACTURED IN THE SAME MANNER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE KEYS WOULD HAVE TO BE REPLACED. THE KEY WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
WHILE IN FOR WARRANTY REPLACEMENT OF FRONT WHEEL BEARINGS, DEALER REPORTED "WEAPAGE" AT THE SEAM ON FUEL TANK. ESTIMATED REPAIR AT $800 PLUS LABOR. DEFECT WOULD APPEAR TO ME TO BE SAFETY (FIRE) CAUSED BY MANUFACTURING PROCESS. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT WAS DRIVING 45 MPH WHEN BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE IT APPEARED THAT THE BURNING SMELL WAS COMING FROM THE WHEELS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DRIVER SIDE CALIPER FROZE AND BURNED THE BRAKES AND ROTORS. AS A RESULT, THE BRAKES, ROTORS AND CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 30,274.
THE VAN HIT A POLE AT APPROXIMATELY 4O MPH. THE IMPACT WAS SO SEVERE THAT THE FRONT END AND TIRE WERE PUSHED UNDER THE DRIVER CUASING THE VAN TO BE TOTALLED. A FORENSIC EXPERT FORM THE INSURANCE COMPANY REVEWED THE DATA ON THE VAN AND THE EXPERT CONFIRMED THAT THE SENSOR DID NOT GO OFF. *TT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →