WE HAVE BEEN HAVING PROBLEMS FROM DAY ONE WITH OUR CHRYSLER TOWN AND COUNTRY. WE PURCHASED IT WITH 12,000 MILES ON IT, AND HAVE HAD TO HAD THE BRAKE PADS AND ROTORS CHANGED OUT TWICE. WE HAVE BEEN TOLD THE VEHICLE WILL NEVER STOP SQUEAKING. WE HAVE TAKEN IT IN FOR PADS TO BE REPLACED, AND YET IT STILL CONTINUES TO SQUEAK. AT THE BEGINNING OF SUMMER, MY HUSBAND HAD THE OIL CHANGED, AND ASKED FOR THE GUY TO LOOK AT THE BRAKES, HE SAID WE HAD PLENTY OF 'THICKNESS' ON THEM. I WAS OUT WITH MY CHILDREN JUST A FEW MONTHS LATER, AND VERY FEW MILES LATER, TO FIND MY BRAKES HAD DIFFICULTY STOPPING THE VEHICLE. I WASN'T ABLE TO FULLY STOP AT A STREET LIGHT AND ENDED UP RUNNING THE RED WITH MY CAR HANGING COMPLETELY OVER THE LINE. I HAD 3 CHILDREN IN THE VEHICLE AND WAS LUCKY THAT NO ONE WAS HURT. ON A SEPARATE OCCASION MONTHS PRIOR, I WAS AGAIN WITH MY CHILDREN IN THE VEHICLE, AND FOUND THE VEHICLE COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING 65 MILES PER HOUR ON A BUSY STREET IN MID COMMUTER TRAFFIC. THE CAR COMPLETELY JUST SHUT OFF. I WAS THANKFULLY IN THE RIGHT HAND LANE AND ABLE TO PULL TO THE SIDE WITH THE AID OF THE BRAKES. AFTER PULLING OUT THE KEY AND PUTTING IT BACK IN, I WAS ABLE TO RESTART THE VEHICLE. I TOOK IT IN AND THE MECHANIC SAID THEY WERE UNABLE TO REPLICATE THE PROBLEM. LOOKING ON BLOGS, IT APPEARS THIS HAS HAPPENED ON NUMEROUS OTHER OCCASIONS FOR OTHER PEOPLE. THIS CAR HAS PROVEN ON TWO OCCASIONS THAT IT CAN HAVE FATAL CONSEQUENCES IF LEFT UNTREATED. FIXING THE BR
2008 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
THE TIRE PRESSURE MONITOR ALERTED ME TO A TIRE WITH LOW PRESSURE. THIS WAS THE SECOND TIME IN TWO WEEKS THAT THE SENSOR HAD ALERTED ME TO A LOW PRESSURE SITUATION WITH THIS TIRE. I TOOK THE VEHICLE TO MY INDEPENDENT MECHANIC WHO DISCOVERED A LEAKING TIRE VALVE DUE TO CORROSION. THIS IS THE SECOND VALVE ON THIS VAN THAT I HAVE HAD A PROBLEM WITH. CHRYSLER IS NOT WILLING TO DO ANYTHING AS FAR AS WARRANTY OR DEFECTIVE PART IS CONCERNED. THEIR SERVICE WRITER'S OPINION WAS - "WELL, YOU DO LIVE IN THE NORTHEAST AND WE DO GET POOR WEATHER". THIS IS A LOUSY EXCUSE FOR A KNOW PROBLEM TO CHRYSLER. THIS SITUATION NEEDS TO BE RECALLED BEFORE SOMEONE HAS A CATASTROPHIC VALVE FAILURE AT SPEED AND IS INVOLVED IN A SERIOUS COLLISION. I HAVE SINCE REPLACED THE VALVE AND TIRE MONITOR (THANKS CHRYSLER FOR YOUR GREAT DESIGN - $100 FOR A TIRE VALVE). *TR
ALONG WITH THE HUNDREDS OF COMPLAINTS, I TOO HAVE A PROBLEM WITH HORN, LIGHTING, WIPERS AND FLUID, CAR RUNNING WITH NO KEY IN IGNITION ETC. WHILE OUT OF TOWN THE CAR HAD THESE HAPPEN AND BROUGHT TO A CERTIFIED CHRYSLER SHOP. THEY DIAGNOSED AS A BAD BATTERY CONNECTION AFTER A MECHANIC DRIVING TO HIS HOME AND BACK. I WAS SENT ON MY WAY AFTER PAYING $100. NOT A LARGE AMOUNT BUT SILLY WHEN YOU HAVE TO BRING THE CAR TO MY LOCAL SHOP FOR THE SAME PROBLEM THREE DAYS LATER. THIS TIME IT HAPPENED WHILE DRIVING AT NIGHT IN THE MIDDLE OF THE ROAD. I AM APPALLED BY HOW MANY COMPLAINTS HAVE BEEN FILED AND THERE HAS NOT BEEN A RECALL ON THIS COULD BE FATAL DEFECTIVE PART THAT IS SHUTTING DOWN A CAR WITH NO WARNING WHILE DRIVING. WHAT DO 90% OF MINI VAN DRIVERS HAVE IN COMMON? CHILDREN!!! HOW UNSAFE AND ABSURD. FYI MY CAR IS GOING TO BE FIXED UNDER AN EXTENDED WARRANTY BUT THIS IS A MAJOR SAFETY CONCERN FOR ANYONE THAT DRIVES A CHRYSLER VAN. *TR
YES I HAVING AND ISSUE WITH MY WIFE'S 2008 CHRYSLER TOWN AND COUNTRY MINIVAN, ABOUT A WEEK AGO THE IGNITION MODULE WHERE THE KEY FOB SITS WHILE DRIVING, HAS BEEN SHIFTING TO THE OFF POSITION ON ITS OWN WHILE THE VEHICLE IS IN MOTION, THUS TAKING POWER AWAY FROM THE STEERING AND BRAKING SYSTEM. IT HAS CREATED TWO INCIDENTS WHERE MY WIFE RAN OFF THE ROAD DENTED THE LEFT SLIDING DOOR AND SCRATCHED THE VAN UP, AND THE OTHER INCIDENT WAS WHEN SHE WAS BACK UP IT SHUT DOWN AND SHE SLAMMED INTO THE PARK VEHICLE AND DENTED THE REAR TAIL GATE CAUSE SHE WAS NOT ABLE TO BRING IT TO A STOP, NO DAMAGE TO OTHER VEHICLE WAS MADE. SO WE HAD THE VEHICLE TOWED TO THE NEAREST CHRYSLER DEALERSHIP, AND FOUND OUT THAT SEVERAL THOUSAND OF THESE VEHICLES ARE UNDER RECALL, EXCEPT MY YEAR/MODEL THEY START THE RECALL ONE YEAR NEWER THAN MY MODEL WHICH HAS THE SAME TYPE OF IGNITION MODULE, INWHICH I AM HAVING THE SAME EXACT SAFETY ISSUE AS THE NEWER MODEL. I WAS INFORMED BY THE DEALERSHIP THAT TO REPAIR IT BACK TO WHOLE, THAT IS A NEW MODULE, AND 2 NEW KEYS ARE THEY OLD KEYS WONT WORK THAT IT WILL COST ME $800... THIS IS ABSURD, THIS IS SAFETY ISSUE, AND THE RECALL NEEDS TO BE WIDENED TO ALLOW ALL MODELS WITH THESE JUNK IGNITION MODULES TO BE REPLACED FOR THE SAFETY OF THE GENERAL PUBLIC. I DON'T THINK I SHOULD HAVE TO PAY FOR A SERIOUS SAFETY ISSUE AS THIS, WHEN MY MODEL OF VEHICLE CERTAINLY SHOULD HAVE BEEN INCLUDED, AS IT HAS THE SAME PROBLEM. I HAVE CONTACTED CHRYSLER HEADQUARTERS AND FILED A FORMAL
IN MY 2008 CHRYSLER TOWN AND COUNTRY WHICH NOW HAS ABOUT 70,000 MILES ON IT I HAVE CHANGED THE FRONT BRAKES AND ROTORS 6 DIFFRENT TIMES. WHEN GOING DOWN A HILL AND BRAKING THE STEERING WHEEL SHAKES SO BAD AND I DONT FEEL LIKE I HAVE A FULL PEDAL. HAVE TAKEN BACK SEVERAL TIMES TO ASK ABOUT THE PROBLEM AND ALL I GET IS A RUN AROUND FROM A CHRSLER GARAGE. *TR
WHILE CAMPING WITH THE VAN OFF AND THE KEYS OUT OF THE VEHICLE. HORN STARTED HONKING. WINDSHIELD WIPERS STARTED GOING. WASHER FLUID STARTED TO SPRAY. HAZARDS STARTED TO FLASH. STARTED AND SHUT OFF THE VAN TO NO AVAIL OF STOPPING ALL THE COMMOTION. FINALLY UNHOOKED THE BATTERY TO MAKE IT STOP. TOOK IT TO THE DEALER 2 DAYS LATER AND THEY FOUND NOTHING WRONG. ONE WEEK LATER WHILE MY WIFE WAS DRIVING THE VAN. ALL OF THE DEVICES AGAIN TURNED ON FOR NO REASON. SHE PULLED OVER AND SHUT OFF THE VEHICLE. AFTER 5 MINUTES IT FINALLY STOPPED. WHEN SHE STARTED DRIVING IT AGAIN AND WHEN SHE STARTED TO DRIVE IT WOULD NOT SHIFT OUT OF 3 GEAR. SHE PULLED OVER AND SHUT IT OFF. STARTED IT UP AGAIN AND IT WORKED FINE. 3 DAYS LATER MY WIFE AND KIDS TOOK IT AND ALL THE DEVICES TURNED ON AGAIN OUT IN THE PARKING LOT WITH THE VAN OFF AND KEYS OUT OF IT. WHEN SHE STARTED THE VAN IT WOULD ONLY RUN FOR LIKE 20 SECONDS AND THEN QUIT RUNNING. TRIED IT NUMEROUS TIME TO NO AVAIL. SHE WAIT 30 MINUTES WHILE I WAS DRIVING TO PICK THEM UP. SHE STARTED IT AGAIN AND IT WORK FINE. IT STILL ACTS UP ABOUT EVER 2 TO 3 DAYS. DEALERSHIP SAYS IT CANT FIX THE PROBLEM CAUSE IT CANT FIND ANYTHING WRONG AND CANT REPRODUCE THE PROBLEM. *TR
OUR 2008 TOWN AND COUNTRY LX IS EXPERIENCING PROBLEMS WITH THE WINDSHIELD WIPERS, HORN, DASH BOARD LIGHTS AND RADIO. WHEN THE DRIVERS SIDE DOOR IS OPENED, ALL OF THE ABOVE ITEMS ARE HAPPENING. THE DEALERSHIP WHERE WE BOUGHT IT (NOT A CHRYSLER DEALER) SUGGESTED WE TAKE IT TO A CHRYSLER DEALER TO HAVE THE TIPM (TOTALLY INTEGRATED POWER MODULE) REPLACED AS ONLY THE CHRYSLER DEALERS CAN DO THIS. AFTER READING SO MANY POSTS, IT APPEARS THERE ARE CLOSE TO 3,000 PEOPLE HAVING THE SAME PROBLEM. I WANTED TO OFFICIALLY FILE THE COMPLAINT BUT WILL CONDUCT FURTHER RESEARCH BEFORE SHELLING OUT $500-1000 TO THE DEALERSHIP AS THOUSANDS OF OTHERS HAVE. 50% OF THE PROBLEMS I READ ABOUT STATED THAT THE TIPM DIDN'T TOTALLY SOLVE THE PROBLEM. THANK YOU *TR
WHILE DRIVING THE CAR STARTED HONKING, WIPERS TURNED ON AND WIPER FLUID EJECTED. PARKED CAR AND SYMPTOMS CONTINUED AFTER THE KEY WAS REMOVED FOR SEVERAL MINUTES MORE. FAN/AC SYSTEM NOT WORKING AS WELL. DROVE A BIT MORE STOPPED CAR AND WHILE OUT OF CAR ALL PREVIOUSLY MENTIONED THINGS OCCURRED AGAIN. IN ADDITION THE CAR UNLOCKED AND LOCKED SPONTANEOUSLY. TURNED CAR ON AND OFF BUT CAR DID NOT TURN OFF WHEN KEY WAS REMOVED. THE CAR REMAINED ON FOR SEVERAL MINUTES MORE BEFORE STOPPING. WE REMOVED THE FUSE FOR THE HORN AND CONTINUED DRIVING. WITH THE CAR PARKED IN OUR DRIVEWAY THE WIPERS CONTINUED TURNING ON AND OFF. WE DISCONNECTED THE BATTERY AND HAVE SCHEDULED AN APPOINTMENT WITH CHRYSLER. THE CAR IS UNSAFE TO DRIVE AND WILL HAVE TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP WILL CHARGE UP TO $120 TO EVALUATE THE PROBLEM. *TR
BOUGHT THIS CAR FROM CAR MAX 4 MONTHS AGO AND 4 WEEKS AGO HAD THE FRONT PADS, ROTORS, AND CALIPERS REPLACED. THE CAR WAS SHAKING VIOLENTLY WHEN BREAKING. AS IT TURNED OUT, THE INNER RIGHT FRONT BRAKE PAD WARPED DUE TO EXCESSIVE HEAT. IT WARPED IN ITS SLOT IN THE CALIPER...BENDING BACKWARD TOWARD THE CALIPER PISTON. AFTER IT COOLED IT WAS NOT APPLYING FORCE EVENLY TO THE ROTOR AND THAT IS WHAT CAUSED THE SHAKING. OK SO I HAVE IT ALL REPLACED AND RUNS OK EXCEPT FOR ON SEVERAL OCCASIONS WHEN EXITING THE VEHICLE WE NOTICED WHAT I WOULD CALL EXCESSIVE HEAT BY THE TIRES. TODAY MY WIFE DRIVES HOME FROM WORK AND A FEW ERRANDS AND UPON EXITING THE VEHICLE SHE NOTICES FLAMES COMING FROM THE LEFT FRONT TIRE AREA. I DOUSE THEM WITH A HOSE AND THEN DO A GOOGLE SEARCH TO SEE IF OTHER 2008 CHRYSLER TOWN AND COUNTRY OWNERS HAVE HAD ANY PROBLEMS LIKE THIS. I AM BLOWN AWAY BY THE INORDINATE LARGE NUMBER OF COMPLAINTS BEING FILED REGULARLY SINCE 2008. ALMOST ALL OF THEM ARE COMPLAINING ABOUT THE BRAKING SYSTEM ON THIS VEHICLE. IT IS UNDERSIZED FOR THE SIZE AND WEIGHT OF THIS VEHICLE. MANY OWNERS HAD TO REPLACE EVERYTHING I HAD TOO AND SOME SEVERAL TIMES A YEAR. CHRYSLER SEEMS UNWILLING TO DO ANYTHING AND THIS IS SERIOUS MY WHOLE HOUSE COULD HAVE BURNED DOWN. *TR
2ND SET OF BRAKES PREMATURELY FAILING. FIRST SET OF FRONT AND REAR BRAKES FAILED AT 21,811 MILES AND WERE COVERED UNDER CHRYSLER RECALL IN 2010. THE BRAKES INSTALLED AT THAT TIME HAVE FAILED WITH 45,000 MILES ON THE VEHICLE WITH 23,189 MILES ON THE BRAKES. INDEPENDENT REPAIR SHOP TOLD ME THAT 1MIL WAS LEFT ON THE BRAKES AND ROTORS NEEDED TO BE REPLACED AS WELL. THE REPAIR SHOP SAID THEY HAVE NEVER SEEN ANYTHING LIKE IT BEFORE WITH SUCH LOW MILES AND BRAKES COMPLETELY SHREDDED!!! HE SAID THAT I WAS VERY CLOSE TO COMPLETE LOSS OF BRAKES WHICH COULD HAVE RESULTED IN AN ACCIDENT. TOTAL COST OF REPAIRS ARE $379 NOT INCLUDING TAX. THERE ARE THOUSANDS OF OTHER TOWN AND COUNTRY OWNERS THAT ARE HAVING THE SAME PROBLEMS - WHEN ARE YOU GOING TO DO SOMETHING ABOUT!!! THESE VANS ARE DANGEROUS. CHRYSLER ALREADY REPLACED THE FRONT BRAKES FOR THIS VEHICLE ONCE BEFORE FOR PREMATURE FAILURE - THERE IS OBVIOUSLY A ISSUE WITH THIS VAN. I HAVE CONTACTED CHRYSLER TODAY 8/22/12 AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEM AND WILL NOT OFFER ANY ASSISTANCE. THE CUSTOMER SERVICE REP EXACT WORDS WERE "WE DON'T KNOW ANYTHING ABOUT A PROBLEM WITH THE BRAKES." *TR
WHILE DRIVING DOWN A SECONDARY ROAD AT APPRIXIMATELY 25 MPH THE MOTOR SHUT DOWN AS WELL AS POWER TO THE STEERING AND BRAKES. PROCEEDED TO COAST DOWN THE ROAD UNTIL A SAFE PLACE WAS IDENTIFIED TO TURN OFF THE ROAD. SINCE POWER HAD CUTOFF STEERING AND BRAKING THE VEHICLE WAS EXTREMELY DIFFICULTY. STOPPED THE VEHICLE SAFELY AND PLACED THE SHIFTER INTO PARK AND TURNED THE IGNITION TO THE OFF POSITION. RESTARTED THE VEHICLE WITH NO INDICATION OF ANY FURTHER PROBLEMS. TWO MONTHS LATER THE SAME PROBLEM OCCURED BUT VEHICLE WAS TRAVELING AT 35 MPH THIS TIME. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HORN AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE FAILURE MILEAGE WAS 30,000.
THIS COMPLAINT IS FOR THE FUEL PUMP. BEGAN TO PROCEED FROM A STOP AFTER THE TRAFFIC LIGHT TURNED GREEN. VAN DIED IN THE MIDDLE OF THE INTERSECTION. POWER STOPPED FUNCTIONING, COASTED TO THE CURB. WOULD NOT RESTART. REPLACED FUEL PUMP.
MY CAR ACTS POSSESSED. THE HORN HONKS, WIPERS ARE ON AT FULL SPEED WITH FLUID SPRAYING EVERYWHERE, THE LOCKS GO CRAZY (LOCKING AND UNLOCKING BY THEMSELVES), IF THE CAR IS IN MOTION THE MOTOR DIES IN TRAFFIC. THIS HAS HAPPENED SEVERAL TIMES SINCE JULY 14, 2012. (AT LEAST 5 TIMES PER WEEK). LAST NIGHT THE FAN MOTOR CAME ON BY ITSELF AND RAN THE BATTERY DOWN. WE HAD TO UNPLUG THE FAN MOTOR TO GET IT TO STOP. HOPEFULLY WE CAN FIND OUT WHAT IS CAUSING THIS ISSUE. *TR
GENERAL ELECTRICAL MALFUNCTION THAT MAKES VEHICLE UNSAFE. WHILE DRIVING DOWN THE HIGHWAY, THE HORN STARTED HONKING UNCONTROLLABLY AND WITHOUT PROVOCATION. EVEN WORSE, THE FRONT WINDSHIELD WIPERS AND WASHERS ALSO ACTIVATED MAKING FORWARD VISIBILITY DIFFICULT ESPECIALLY GIVEN WE WERE HEADING EAST EARLY IN THE MORNING. AND, THE DOOR LOCKS ALSO CYCLED UP AND DOWN. THE DEALER RAN SOME DIAGNOSTICS AND ALSO COMMUNICATED THE PROBLEM TO THE FACTORY. THE DEALER HAD SAID THAT THE FACTORY THOUGHT THE ELECTRICAL PROBLEM ORIGINATED FROM THE TIPM BUT THEY WERE NOT SURE AND SAID THE COST WOULD BE $500. BECAUSE OF THE HIGH COST OF THE REPAIR AND THE UNSURETY THAT THE PROBLEM WOULD BE FIXED, I DID NOT HAVE THEM REPLACE THE TIPM. THE PROBLEM OCCURRED AGAIN SOON AFTER AND SO I PULLED THE TWO HORN FUSES. OF COURSE, THAT STOPPED THE HORN PROBLEM, BUT IT ALSO SEEMED TO STOP THE WASHER/WIPER AND DOOR LOCK PROBLEM. IN JUNE OF THIS YEAR, THERE WAS A RECALL ABOUT THE ELECTRICAL SYSTEM THE INVOLVED WATER GETTING INTO SOME PARTS OF THE AIR BAG SYSTEM. IT WAS THOUGHT THAT THIS MIGHT BE THE INDIRECT CAUSE OF MY PROBLEM AFTER ALL AND SO I REINSTALLED THE HORN FUSES. NOT TOO LONG AFTER, THE ORIGINAL HORN-BLARING, WASHER/WIPER ACTIVITY AND DOOR LOCKING AND UNLOCKING RETURNED. THIS TIME, AFTER PULLING THE HORN FUSES, I WENT TO THE DEALER TO SEE ABOUT GETTING THIS DANGEROUS PROBLEM FIXED. THEY SAID THAT THE ELECTRICAL PART WAS BACKORDERED (BY SOME 450 PARTS!) AND THAT THEY WOULD CALL ME. THAT WAS A MONTH AGO AN
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS TRAVELING 45 MPH WHEN THE DRIVER'S SIDE FRONT AIR BAG DEPLOYED ERRONEOUSLY. THE FAILURE CAUSED CHEST, NECK AND ARM INJURIES TO BOTH THE DRIVER AND THE FRONT PASSENGER. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STOPPED, THE HORN BEGAN TO SOUND, THE LOCKS BEGAN TO UNLOCK AND LOCK, AND THE WINDSHIELD WIPERS ACTIVATED. THE CONTACT MANEUVERED TO A PARKING SPOT AND SHUT THE ENGINE OFF. THE ENGINE CONTINUED TO RUN WHILE THE KEY WAS REMOVED FROM THE IGNITION. THE CONTACT HAD TO DISCONNECT THE BATTERY IN ORDER TO STOP THE ENGINE FROM RUNNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED A FEW DAYS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
WHILE WAITING ON MY HUSBAND TO RUN IN A STORE I WAS SITTING IN THE VAN ENGINE RUNNING. I TOUCHED NOTHING AND THE VAN WENT OFF. THE DOORS LOCKED, WIPERS , CLEANING FLUID, HORN AND IT WAS SCARY. MY HUSBAND RELEASED THE HOOD AND DISCONNECTED THE BATTERY CABLE. WE COULD NOT START VAN WITHOUT ALL GOING OFF AGAIN. WE CALLED A TOW AND VAN TAKEN TO AUTO REPAIR SHOP. THEY CHECKED IT OUT AND SAID IT NEEDED A NEW SAFETY ELECTRONIC COMPONENT. THEY SAID VAN WAS TO DANGEROUS TO DRIVE, AND IT WOULD TAKE 3 MONTHS FOR THE PART. IT IS NOW IN OUR GARAGE WITH BATTERY DISCONNECTED. THIS IS OUR ONLY WAY OF TRANSPORTATION AND WHAT ARE WE TO DO NOW? HOW ARE WE TO GET TO APPOINTMENTS, GROCERY AND WHATEVER? *TR
WHILE SITTING IN THE PARKING LOT OF THE SUPERMARKET, WITH THE ENGINE OFF, THE HORN SOUNDED CONTINUOUSLY, THE FRONT AND REAR WIPERS STARTED RUNNING AND THE WASHER FLUID SPRAYED THE REAR WINDOW CONTINUOUSLY. I OPENED THE HOOD OF THE CAR AND TUGGED ON THE POWER LEAD GOING INTO THE TIPM AND EVERYTHING STOPPED. ANOTHER TIME I WAS DRIVING THE VAN WHEN ALL OF THE SYSTEMS MENTIONED STARTED GOING AGAIN. I PULLED THE VAN OVER, TURNED OFF THE ENGINE AND EXITED THE VAN WITH MY KEYS IN MY POCKET. I OPENED THE HOOD TO TUG ON THE POWER LEAD AGAIN, BUT TO MY SURPRISE THE ENGINE WAS STILL RUNNING (WITHOUT THE KEY IN THE IGNITION AND THE IGNITION OFF!) I TUGGED THE POWER LEAD AND ALL SYSTEMS STOPPED AND THE ENGINE SHUT DOWN. I STARTED THE CAR, RESET THE WIPERS AND WAS ON MY WAY. I'VE HAD THIS VAN TO MY MECHANIC SEVERAL TIMES NOW AND HE'S STILL HAVING PROBLEMS GETTING IT FIXED. THIS IS GOING ON INTERMITTENTLY FOR 2 YEARS. WHEN I FIRST HAD THE PROBLEM, I BROUGHT TO CHRYSLER AND THEY SAID IT WAS A DIRTY BATTERY TERMINAL (NOT TRUE) THEN THEY SAID IT WAS A LOOSE CONNECTION AT THE COMPUTER (NOT TRUE) THEN THE WARRANTY RAN OUT, AND THEY SAID TO LEAVE THE VAN AND THEY WOULD DO SOME TESTS ON THE VAN AND THAT IT COULD COST ABOUT 800 DOLLARS IF IT WAS THE COMPUTER OR A MODULE. I DIDN'T LEAVE IT BECAUSE I DON'T TRUST THEM. WHY ISN'T THERE A RECALL ON THE PROBLEM? I'VE HAD THE VAN DIE WHILE I WAS DRIVING, THANKFULLY IT WAS ON A SIDE STREET AND NOT WHILE I WAS ATTEMPTING TO ENTER A HIGHWAY. THERE ARE MANY P
WITHIN A MILE AFTER FIRST START UP OF THE DAY THE CAR WILL DIE WHILE DRIVING WHEN YOU LET OFF THE GAS. THE ONLY DASH LIGHT THAT COMES ON IS THE YELLOW STABILITY CONTROL. LOSS OF POWER BRAKES AND POWER STEERING OCCUR WITH THE DEAD ENGINE. HAVE ALMOST GONE THROUGH RED LIGHT AS A RESULT. HAS BEEN TO THE DEALER 3 TIMES WITH NO RESOLUTION. CHRYSLER COMPLAINT HAS BEEN CONTACTED WITH NO RESOLUTION. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE HEARD A RATTLING NOISE IN THE FRONT BRAKE AREA. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE BRAKES AND ROTORS WERE TOO SMALL FOR THE VEHICLE. AS A RESULT, THE CONTACT HAD TO CHANGE THE BRAKES AND ROTORS EVERY 14,000 MILES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGES WERE 40,200 AND THE CURRENT MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE REAR HATCH OPENED WHILE HER SON REMOVED BAGS FROM THE REAR. THE REAR HATCH SUDDENLY CLOSED AND THE CONTACT'S SON WAS HIT ON THE HEAD. THE REAR HATCH FELL VERY RAPIDLY AND FORCEFULLY. THE CONTACT'S SON DID NOT SUSTAIN ANY INJURIES DURING THE FAILURE. THE CONTACT WAS UNABLE TO KEEP THE REAR HATCH OPEN AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE BOTH REAR HATCH PROPS WERE FOUND AS DEFECTIVE. THE VEHICLE WAS REPAIRED AS THE DEFECTIVE PARTS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 62,596.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE HORN WOULD SOUND, THE WINDSHIELD WIPERS WOULD TURN ON, AND THE WINDSHIELD WASHER FLUID WOULD ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000.
CARGO SLIDING DOOR TRACK BROKEN APART FIRST OCCURRED ABOUT ONE YEAR AGO. TRACK EASILY SNAPPED BACK TOGETHER. RECENTLY BECAME CHRONIC PROBLEM AND TRACK /HARNESS DEFORMED AND UNABLE TO SNAP TOGETHER. DESCRIPTION: WHEN CLOSING DOOR VIA REMOTE, THE DOOR STOPS CLOSING ABOUT 4 INCHES BEFORE SHUT AND RETURNS OPEN. USUALY CLOSES AFTERSEVERAL ATTEMPT BUT OFTEN HAVE TO CLOSE MANUALLY. THE WIRING TRACK / HARNESS WAS BROKEN APART. TOOK TO DEALER FOR REPAIR AND PART REPLACED. THE NEXT DAY THE SAME THING OCCURRED AND TRACK OBSERVED TO BE SEPARATED AGAIN. TAKING BACK TO DEALER TOMORROW. HAS HAD PREVIOUS RECALL ON DOORS. *TR
WHEN OPENING DOOR AFTER UNLOCKING AND DISENGAGING ALARM, HORN ABRUPTLY COMES ON CONTINUOUSLY AND WIPERS START. PULLED BATTERY CABLE TO SHUT OFF. IMAGINE IF I HAD BEEN DRIVING AND THIS HAPPENED. COULD HAVE CAUSED A CRASH WITH ME OR OTHERS. AFRAID TO EVEN DRIVE IT TO THE DEALER FOR REPAIR. WHAT IF IT LOCKED MY CHILD IN THE CAR IN THE SUMMER HEAT? THIS SHOULD BE A MANDATORY RECALL IMMEDIATELY!!!!! *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE BRAKES FAILED AND BEGAN TO GRIND. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ROTORS, CALIBERS AND THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 28,000.
MY TIPM MODULE NEEDS TO BE REPLACED BUT SINCE THERE IS A NATIONAL SHORTAGE FOR THIS PART. I LIKE THOUSANDS OF OTHERS HAVE TO WAIT 6-9 MONTHS BEFORE THERE WILL BE ANY AVAILABLE. THIS PART HAS BEEN ON BACK ORDER FOR A VERY LONG TIME. CHRYSLER IS VERY LUCKY THAT NO ONE HAS BEEN SERIOUSLY HURT. *TR
TL* THE CONTACT OWNS 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE GOING 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT SHE COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED FOR 5 MINUTES AND THEN TRIED TO RESTART. THE VEHICLE RESTARTED AND WAS DRIVEN TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT THE FUEL INJECTOR AND THE FUEL SYSTEM WAS FLUSHED. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,900.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HORN OF THE VEHICLE WILL SOUND INDEPENDENTLY AND THE WINDSHIELD WIPER WOULD ACTIVATE WITHOUT COMMAND. IN ADDITION, WINDSHIELD WIPER FLUID WOULD SPRAY OUT SPORADICALLY ONTO THE WINDSHIELD. THE VEHICLE WOULD ALSO LOCK AND COULD NOT BE UNLOCKED. THE CONTACT HAD TO DISCONNECT THE BATTERY TO RESET THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. UPDATED 08/28/12*LJ THE CONSUMER ALSO STATED THE POWER STEERING WOULD ALSO FAIL. THE DEALER STATED THE PROBLEM WAS THE TIPM. IT WAS REPLACED. CHRYSLER DID ASSIST WITH A PORTION OF THE REPAIR COST. THE CONSUMER PAID AN 150.00 DEDUCTIBLE AND A 97.00 DIAGNOSTIC FEE. UPDATED 09/04/2012 *JS
THE VEHICLE WAS PARKED AT THE TIME OF THE INCIDENT, WITH DOORS UNLOCKED. THE VEHICLE SUDDENLY LOCKED THE DOORS, BEGAN SOUNDING THE HORN, FRONT/BACK WINDSHIELD WIPERS TURNED ON, AND LIGHTS BEGAN FLASHING. I INITIALLY BELIEVED THE ALARM SYSTEM WAS GOING OFF, BUT THE VEHICLE WOULD NOT UNLOCK WITH THE USE OF THE KEY. AFTER ABOUT FIVE MINUTES, IT APPEARED THAT POWER WAS FAILING AND THE VEHICLE BEGAN LEAKING OUT ALL OF THE WINDSHIELD WIPER FLUID IN FRONT/BACK. SOON AFTER, THE POWER SEEMED TO DIE, BUT THE FRONT END OF THE VEHICLE (UNDER THE BATTERY) CONTINUED TO MAKE A CLICKING NOISE. THE VEHICLE WILL NOT POWER ON WITH THE USE OF THE KEY, AND THE CAR HAD TO BE MANUALLY UNLOCKED ON THE DRIVERS SIDE. WHEN RESEARCHING SIMILAR SYMPTOMS ON THE INTERNET, IT WAS FOUND THAT THIS IS A MANUFACTURER DEFECT AND COULD HAVE OCCURRED WHILE DRIVING, WITH THE LOSS OF STEERING CONTROL AND BRAKES. *JB
REOCCURING EXCESSIVE OIL CONSUMPTION. HAD 4 OIL CONSUMPTIONS TEST DONE. TEST ON 6/8/12 FAILED. BURNED 3 QUARTS OF OIL IN 2589 MILES. FILED LEMON LAW IN FEB 2012 FOR EXCESSIVE OIL CONSUMPTION AND OTHER ISSUES THAT HAVE BEEN REPAIRED MORE THAN 3X. CHRYSLER HAS DENIED THE LAWSUIT. SEEKING FURTHER ACTIONS AGAINST CHRYSLER AT THIS TIME. VAN IS CURRENTLY AT DEALERSHIP UNDERGOING OIL COMPRESSION AND LEAK DOWN TEST AS ADVISED BY CHRYSLER. DEALERSHIP IS NOT RETURNING PHONE CALLS AND WILL NOT TELL ME RESULTS OF TEST. DEALERSHIP STATES THEY ARE WAITING FOR FURTHER RESPONSE FROM CHRYSLER. I HAVE BEEN PROVIDED A RENTAL CAR PER EXTENDED WARRANTY COVERAGE. VAN HAS BEEN REPAIRED MORE THAN 30 TIMES FOR MULTIPLE ISSUES & RECALLS SINCE POSSESION AT 176 MILES. *TR
I GOT INTO MY VEHICLE THE MORNING OF 6/5/12, AT APPROXIMATELY 7:45AM AFTER DROPPING MY DAUGHTER OFF AT DAYCARE TO FIND MY VEHICLE HAD NO RADIO, AIR/HEAT, WINDOWS, BLINKERS BRAKE LIGHTS OR ANY OTHER ELECTRICAL FEATURES. I DROVE IT LESS THAN A HALF MILE FROM THE DAYCARE TO MY OFFICE, WHERE I SHUT IT OFF, GOT OUT AND CALLED MY DEALERSHIP WHO SUGGESTED I SHOULD BRING IT IN IMMEDIATELY. AFTER SETTING UP THE SERVICE CALL, I GOT BACK INTO THE VEHICLE AFTER LESS THAN 30 MINUTES AND EVERYTHING APPEARED TO WORK. UPON ARRIVING AT THE DEALERSHIP ABOUT 15 MINUTES LATER, I LEFT IT WITH THE SERVICE DEPARTMENT TO REVIEW. ABOUT 1 DAY LATER, IT WAS DETERMINED THAT THE TIPM (TOTALLY INTEGRATED POWER MODULE) WAS FAULTY AND A NEW ONE WOULD NEED TO BE PUT IN. NOW 9 DAYS LATER, IT IS STILL AT THE DEALERSHIP IN THE SERVICE DEPARTMENT BECAUSE NO ONE KNOWS WHEN THE PART WILL BE AVAILABLE, THERE APPEARS TO BE A BACK ORDER WITH THE SUPPLIER AND NO ONE AT THE DEALERSHIP OR SO FAR THE MFG. CAN GET ME ANSWERS. I DID FILE A COMPLAINT/CASE WITH CHRYSLER ON 6/12/12 TO DOCUMENT MY CONCERNS AS I HAVE NO BEEN WITHOUT A VEHICLE FOR 9 DAYS AND NEED A VEHICLE IN ORDER TO FUNCTION WITH MY DAY TO DAY ACTIVITIES INCLUDING WORK WHICH IS APPROXIMATELY A 25 MILE COMMUTE ONE WAY. IT WAS SUGGESTED I FILE A COMPLAINT WITH THE NHTSA FOR IT TO BE ON RECORD. *TR
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
ON MAY 2, THE VAN WOULD NOT START AFTER COMING OUT FROM A RESTAURANT. THE INTERESTING THING IS THAT THE WIPERS HAD BEEN GOING AND THE WIPER FLUID WAS EMPTY AND WIPER FLUID WAS ALL OVER THE WINDSHIELD AND CAR. THE BATTERY WAS JUMPED AS A SHORT-TERM FIX, BUT WITHIN A FEW MILES (WHILE GOING APPROXIMATELY 65MPH), THE CAR STARTED HONKING ITS HORN AND WIPERS WERE GOING WHILE DRIVING. I QUICKLY EXITED THE HIGHWAY AND PULLED INTO A NEARBY GAS STATION. AT THAT TIME, I PUT THE VEHICLE INTO PARK AND TOOK THE KEY OUT. EVEN AFTER THE KEY WAS TAKEN OUT, THE VEHICLE CONTINUED TO RUN, HONK, AND RUN THE WIPERS. THIS CONTINUED FOR APPROXIMATELY 3 MINUTES BEFORE IT QUIT BY ITSELF. THE VEHICLE WAS TOWED TO A NEARBY FIRESTONE CENTER AND THE BATTERY WAS REPLACED. THIS WAS UNFORTUNATELY NOT THE SOLUTION BECAUSE ANOTHER INCIDENT (SAME SYMPTOMS) OCCURRED JUST 3 DAYS LATER WHILE DRIVING. AGAIN, MY WIFE GOT THE VEHICLE TO A SAFE PLACE, BUT THIS TIME, SHE COULD NOT EVEN GET THE VAN INTO THE ?PARK? POSITION. SHE WAS ABLE TO GET THE KEY OUT, BUT THE CAR CONTINUED TO RUN. SHE HAD TO HOLD HER FOOT ON THE BRAKE AND FINALLY INSERTED THE METAL PART OF THE KEY TO GET THE ENGINE TO TURN OFF AND ALLOW HER TO MOVE IT TO THE ?PARK? POSITION AND SAFELY EXIT THE VEHICLE. . AS YOU CAN IMAGINE, THIS WAS AN EXPENSIVE INCIDENT, BUT MORE IMPORTANTLY, IT PRESENTED A SAFETY ISSUE TO ME AND MY FAMILY BECAUSE OF THE VEHICLE?S INABILITY TO STOP AND PUT INTO ?PARK? POSITION. IT ALSO PRESENTED A SAFETY CONCERN DRIVING WITH THE C
ON 3 DIFFERENT OCCASIONS I EXPERIENCED AN ENGINE SHUT DOWN WHILE EASING FOOT OFF ACCELERATOR PEDAL TO MAKE A TURN OR SLOW DOWN TO STOP. I EXPERIENCED A BUMP AND INSTRUMENT DASH LIGHTS CAME ON. ONCE THE SOUND OF A BELL RANG AS IF THE KEY IS LEFT IN THE IGNITION. HOWEVER, WHEN I DEPRESSED THE ACCELERATOR WHILE THE VEHICLE WAS STILL MOVING THE ENGINE RESTARTED. I HAVE HAD A MECHANIC FROM A REPUTABLE REPAIR SHOP TEST DRIVE AND RUN A COMPUTER DIAGNOSTIC CHECK AND NOTHING APPEARED TO BE WRONG. THIS PROBLEM IS DEFINITELY A SAFETY PROBLEM AND NEED TO BE CORRECTED BY THE CHRYSLER CORP. I HAVE READ OF OTHER SIMILAR COMPLAINTS/PROBLEMS. *TR
CHECK ENGINE LIGHT CAME ON. HAD VEHICLE DIAGNOSTICS TEST DONE AT LOCAL CHRYSLER/DODGE/JEEP DEALER. BAD EGR VALVE TO BLAME. FOUND OUT THROUGH MECHANIC AND ONLINE FORUMS THIS IS A COMMON PROBLEM. ALSO, THE EGR VALVE REPLACEMENT IS ON NATIONAL BACK ORDER BY OVER 6000!!! DEFINITELY SHOULD BE RECALLED!!!!! *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHENEVER ACCESSING THE DRIVER'S SIDE SLIDING DOOR IT WOULD OPEN PARTIALLY AND THEN CLOSE IMMEDIATELY. THE VEHICLE WAS REPAIRED PREVIOUSLY FOR A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V235000 (ELECTRICAL SYSTEM: WIRING). THE FAILURE RECURRED ONE YEAR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
WINDSHIELD WIPERS GOING WITHOUT BEING TURNED ON; WASHER FLUID CONTINUALLY SPEWING OUT; HORN HONKING CONTINUALLY; LIGHTS FLASHING ON AND OFF; DOORS LOCKED. WHILE DRIVING TO THE DEALERSHIP, VAN STALLED IN TRAFFIC. FINALLY WAS ABLE TO GET IT THERE WITH THE ENGINE RUNNING AND THE KEY OFF. COULD BE A VERY DANGEROUS SITUATION IF VEHICLE CAUGHT FIRE DUE TO ELECTRICAL PROBLEMS AND I AM UNABLE TO GET OUT BECAUSE THE DOORS ARE LOCKED AND THE KNOBS ARE DOWN IN THE DOOR SO YOU CAN'T PULL THEM UP TO ESCAPE. IT WAS LIKE THE VEHICLE WAS POSSESSED. I PURCHASED THIS VEHICLE FOR MY MOTHER TO DRIVE AND I AM AFRAID FOR HER TO USE IT. THE DEALERSHIP KEPT IT FOR A DAY AND SAID IT WOULD NEED A TIPM, BUT IT WAS ON BACK ORDER AND WOULDN'T BE IN UNTIL POSSIBLY 1-3 MONTHS. RIDICULOUS! THEY CAN MAKE SEVERAL VEHICLES IN ONE DAY AND CAN'T A PART FOR 1-3 MONTHS. THEY SAID WE PROBABLY SHOULDN'T DRIVE IT. THAT'S CERTAINLY INCONVENIENT FOR US SINCE WE DON'T HAVE EXTRA VEHICLES. WHILE THE VEHICLE WAS SITTING IN MY DRIVEWAY, ALL OF THE SAME THINGS HAPPENED AGAIN-HORN HONKING, WINDSHIELD WIPERS GOING, WASHER FLUID SPILLING OUT, DOORS LOCKED-WHILE IT WAS JUST SITTING IN MY DRIVE. WE WERE TOLD TO UNHOOK THE NEGATIVE BATTERY CABLE. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE BECAUSE APPARENTLY I AM NOT THE ONLY ONE WITH THIS PROBLEM AS NOTED IN OTHER ENTRIES LISTED. WE HAVE NOT HAD A CRASH, FIRE OR INJURY/FATALITY AS OF YET, BUT I WANT THE PROBLEM RESOLVED BEFORE THAT HAPPENS!!! *TR
2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO COMPLAINT CONCERNING CHRYSLER SAFETY RECALL L01 OCCUPANT RESTRAINT CONTROLLER MODULE *TGW THE CONSUMER STATED THE RECALL PROCESS WASN'T HANDLE PROPERLY OR PROFESSIONALLY. THE CONSUMER WAS INFORMED IT WOULD TAKE AN HOUR TO PERFORM THE RECALL. HOWEVER, WHEN SHE RETURNED, THE DEALER INFORMED HER THAT THEY HAD ONLY SCANNED THE MODULE AND WOULD HAVE TO ORDER THE REPLACEMENT PART. WHEN THE CONSUMER CALLED THE DEALER TWO WEEKS LATER, SHE WAS TOLD THE PART STILL HAD NOT BEEN ORDERED. THE DEALER TOLD THE CONSUMER SHE WAS ON THE LIST, FOR THE PART TO BE ORDERED. THE DEALER STATED CHRYSLER WOULD ONLY ALLOW THEM TO PLACE ORDERS EVERY FOUR DAYS. *JB
I WAS DRIVING THE VAN HOME GOING ABOUT 45 MPH, WHEN ALL OF THE LIGHTS ON THE DASH FLASHED ON AND THE GAUGES ALL SHOT UP. I LOST MY POWER STEERING, AND REALIZED THAT THE VAN WAS NO LONGER RUNNING. I TRIED MY BEST TO PULL IT OFF OF THE ROAD, BUT IT WAS DIFFICULT WITHOUT POWER STEERING. THE DASH LIGHTS WERE ALL STILL ON AT THIS POINT. ONCE I WAS SEMI-SAFELY OFF THE ROAD, I PUT THE CAR IN PARK AND SHUT THE IGNITION OFF. I IMMEDIATELY TURNED THE IGNITION BACK ON, AND IT SEEMED FINE. I CONTINUED HOME. THIS HAS HAPPENED TO ME ON SEVERAL DIFFERENT OCCASIONS. AFTER ABOUT THE 3RD TIME, I HAD A LOCAL STORE SERVICE IT. WE DID NOT HAVE A CHRYSLER DEALERSHIP AT THE TIME. THEY COULD GET NO ERROR CODE IN THE DIAGNOSTICS, BUT TOLD ME THE THROTTLE PLATE SENSOR (?) NEEDED TO BE CLEANED, AND PERHAPS THAT WOULD HELP. IT DID NOT. IT CONTINUES TO DO THIS, AND THERE IS NEVER ANY WARNING. SO FAR, IT HAS ONLY HAPPENED TO ME GOING 45 OR SO. I'VE CONTACTED CHRYSLER ABOUT THIS, AND OF COURSE THEY HAVE NO RECORD OF THIS TYPE OF PROBLEM. I TOLD HER ALL SHE HAD TO DO WAS GOOGLE IT. THAT'S WHAT I DID. THEIR ADVICE WAS TO EITHER HAND IT OVER TO THE DEALERSHIP TO SEE IF THEY COULD GET IT TO MALFUNCTION (BUT SINCE IT COULD BE WEEKS OR MONTHS BEFORE IT HAPPENS, THAT'S REALLY NOT AN OPTION, IS IT?) OR THE NEXT TIME IT DOES THAT, DOCUMENT EVERYTHING THAT HAPPENS (AS I'VE DONE HERE AND REPORTED TO THEM) AND TAKE IT TO THE DEALERSHIP. I STRESSED THAT THE VAN ALWAYS RESTARTS, AND THE CHANCES THAT THEY'D FIND A CODE T
DROVE VEHICLE SUCCESSFULLY TO LOCATION, THEN CAME BACK TO VEHICLE TO OPEN DOORS WITH REMOTE. PRESSED OPEN SLIDING DOOR ON REMOTE, THE VEHICLE INSTANTLY STARTED A CONTINUOUS HONK AND THE WINDSHIELD WIPERS AND FLUID STARTED TO GO OFF. I WAS UNABLE TO UNLOCK VEHICLE UNTIL IT FINALLY STOPPED 5 MINUTES LATER. I WAS ABLE TO TURN IT ON AND DRIVE HOME. THEN IT OCCURRED AGAIN IN THE AFTERNOON BUT THIS TIME MY KIDS WERE LOCKED INSIDE IN THE HEAT. FINALLY ABLE TO UNLOCK AND GET KIDS OUT, NEIGHBOR GOT THE HOOD OPEN AND DISCONNECTED BATTERY. VERY SCARED THAT THEY COULD BE LOCKED IN THERE AGAIN IN THIS HEAT. I DID CALL CHRYSLER AND AWAITING A RESOLUTION. *TR
EGR VALVE NEEDS REPLACEMENT AFTER ONLY 55,000 MILES/ 88,000 KM, CHECK ENGINE LIGHT CAME ON. DEALERSHIP-ONLY ITEM, QUANTITY 6000 ON BACK-ORDER. WHY ONLY DEALERSHIP ITEM? WHY 6000 ON BACK ORDER?? FUEL ECONOMY IN LOW DOUBLE-DIGITS, CAUSING EXCESSIVE FUEL USAGE AND POLLUTION. PLS HELP. *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED WITHIN A MINUTE, BUT THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO STEER. THE FAILURE OCCURRED AT LEAST FOUR TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO STATED THAT THE ERG VALVE NEEDED TO BE REPLACED BUT THE PART WAS ON BACK ORDER. THE PARTS WOULD TAKEAT LEAST A MONTH TO ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER WAS DRIVING 40 MPH WHEN THE AIR CONDITIONING UNIT STOPPED FUNCTIONING. THE DRIVER THEN ATTEMPTED TO OPEN THE WINDOWS, BUT THE WINDOWS WOULD NOT RESPOND. THE TURN SIGNALS ALSO DID NOT FUNCTION AND THE INSTRUMENT PANEL LIGHTING STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE PARTS NECESSARY TO PERFORM THE REPAIRS WERE ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
OUR 2008 TOWN & COUNTRY TOURING HAS BEGUN SHUTTING DOWN WHILE MOVING WITHOUT WARNING. IT HAS HAPPENED SIX TIMES IN 3 MONTHS AT BOTH LOWER SPEEDS, AND ONCE GOING 60+ MPH ON A BUSY INTERSTATE. WHEN IT LOSES POWER, WE LOSE STEERING AND BREAKING POWER MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, PARTICULARLY FOR A CAR NORMALLY FILLED WITH CHILDREN. IT ALSO OCCASIONALLY WILL STALL EVERY TIME YOU START IT. OURS WILL THROW NO CODES AND NO WARNING LIGHTS COME ON, SO NO ONE HAS BEEN ABLE TO FIND THE PROBLEM. THE DEALERSHIP CLAIMS NO KNOWLEDGE. THIS PROBLEM IS DISCUSSED ON MULTIPLE FORUMS AND GOING BACK ONLY ONE YEAR THERE ARE AT LEAST 7 OTHER COMPLAINTS OF THE SAME ISSUE (ODI ID NUMBERS: 10453837, 10452564, 10450629, 10441113, 10438800, 10428568 & 10422766) AND MANY MORE DATING PAST THAT. I KNOW YOU ALL ARE PROBABLY VERY BUSY REVIEWING COMPLAINTS, BUT CHRYSLER AND NHTSA SHOULD NOT BE WAITING FOR SOME ONE TO GET IN A SERIOUS ACCIDENT BEFORE FIGURING THIS OUT BECOMES A PRIORITY. *JS
THE WINDSHIELD WIPERS BOTH FRONT AND BACK, THE WASHER FLUID AND HORN ALL TURN ON RANDOMLY WHILE DRIVING OR PARKED WITH THE IGNITION OFF, THE DOORS REFUSE TO UNLOCK OR LOCK, THE HEADLIGHTS TURN ON AND OFF RANDOMLY WHILE DRIVING OR PARKED. THE DASHBOARD GAUGES STOP WORKING ALL TOGETHER OR ALL OF THE WARNING LIGHTS TURN ON AND OFF AND THE RADIO/NAVIGATION WILL TURN ON AND OFF. ALL OF THE MENTIONED SYMPTOMS OCCUR REGARDLESS OF WHETHER THE IGNITION IS ON OR NOT AND RANDOMLY WITH NO NOTIFICATION OR PREDICTABILITY. THE DEALER WANTS IN EXCESS OF $1000 TO REPAIR BUT OFFERS NO GUARANTEE THAT IT WILL NOT REOCCUR. *TR
THE VALVE STEM ON TIRES HAS BROKEN 4 TIMES IN SINCE VEHICLE PURCHASED IN 2008, CAUSING THE TIRES TO IMMEDIATELY AND SUDDENLY DEFLATE. TWICE WHEN INFLATING TIRES WITH AIR, ONCE SHORTLY AFTER GOING THROUGH A CAR WASH AND ONCE INEXPLICABLY WHILE THE VEHICLE WAS IN MOTION. THE LOCAL CHRYSLER SERVICE REP AT MY DEALER CONTINUALLY TELLS ME THAT REPLACING SHOULD PREVENT THE PROBLEM FROM HAPPENING AGAIN, YET IT HAPPENED 4 TIMES. FORTUNATELY NONE OF THE INCIDENTS RESULTED IN A CRASH OR DAMAGE, BUT IF THE VEHICLE WERE MOVING AT HIGHER SPEEDS THIS COULD BE AWFUL. I CANNOT BELIEVE THERE HAS BEEN NO RECALL ON THESE DEFECTIVE PARTS. THIS IS DANGEROUS AND UNACCEPTABLE, AND I FEEL MY FAMILY IS AT RISK WHEN WE ARE DRIVING. *TR
OUR 2008 CHRYSLER TOWN & COUNTRY LEAKED WATER FROM A MANUFACTURER DEFECT IN THE AC DRAIN TUBE, ROTTED THE CARPET AND UNDERLAY, FILLED THE WIRING HARNESS UNDER THE PASSENGER CARPET WITH WATER. THE DRAIN TUBE WAS REPLACED UNDER A RECALL. THE AC STARTED TO BLOW HOT AIR.THE DEALER SAID IT WAS THE AC COMPRESSOR SO WE HAD IT REPLACED. $ 800. THIS DID NOT FIX THE PROBLEM SO THEY SAID IT NEEDED THE AC PRESSURE SWITCH AND HARNESS SO WE REPLACED IT. $400. THIS STILL DID NOT FIX THE PROBLEM SO THE CHRYSLER DEALER THEN DIAGNOSED THE TIPM. AFTER $ 1200 WE STILL HAVE NO AC. WE HAVE ANOTHER $ 500 TO PAY IF WE CAN EVER GET THE PART. THE WHOLE PROBLEM IS FROM THE WATER FROM THE DEFECTIVE DRAIN TUBE SHORTING THE ELECTRICAL SYSTEM AND CHRYSLER KNOW IT. THE DEALER SAID THE TIPM WAS ON BACK ORDER AND THERE WERE 600 OTHERS AHEAD OF US. WE CONTACTED CHRYSLER BUT THEY ARE JUST GIVING US THE RUN AROUND. WE BOUGHT CHRYSLER TO SUPPORT AMERICAN JOBS. WHAT A GRAVE MISTAKE. *TR
2008 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL LO1, PROBLEM WITH VEHICLE REPLACEMENT PARTS NOT BEING DISTRIBUTED IN A TIMELY FASHION. *TGW *JB THE CONSUMER STATED THE ENGINE SHUT OFF WHILE IN THE MIDST OF DRIVING. THE CONSUMER REFERENCED RECALL # 14V373000. UPDATED 03/25/15. *JB
WHILE USING THE OEM VEHICLE JACK TO REMOVE A FLAT TIRE. THE JACK SLIPPED AWAY FROM THE VEHICLE TWICE AND THE VEHICLE FELL TO THE GROUND. I CHECKED THE POSITION LOCATION AND CONFIGURATION OF PLACEMENT OF JACK AGAINST THE OWNER'S MANUAL AND WAS PROPERLY USED. ANOTHER QUALITY PROCESS AND PART FROM CHRYSLER. *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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