WE'RE FOLLOWING UP ON OUR VEHICLE INVOICE AND RECEIPTS SENT TO CHRYSLER CUSTOMER ASSISTANCE, P.O BOX 21-8007 AUBURN HILLS, MI 48321-8007. IT HAS BEEN OVER 3 MONTHS AND WE STILL HAVEN'T RECEIVED THE PROPER REIMBURSEMENT FOR THE RECALL. WE SHOULD HAVE RECEIVED OUR PAYMENT WITHIN 60 DAYS AS DOCUMENTED IN THE RECALL NOTIFICATION. THE RECALL # IS L25/ NHTSA 14V-373 DUE TO THE FREQUENCY OPERATED BUTTON IGNITION KEY WHICH WOULD CAUSE THE ENGINE TO SHUT OFF. PLEASE CONTACT US WITH THE STATUS OR UPDATE TO THIS RECALL. *TR
2008 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF UNTIL AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE BATTERY WAS DISCONNECTED IN ORDER TO GET THE VEHICLE TO TURN OFF. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. UPDATED 4/30/15*CN UPDATED 10/23/2015*JS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 25 MPH, THE HORN ALARM SUDDENLY ACTIVATED, THE WINDSHIELD WIPERS ACTIVATED, THE WIPER FLUID SPRAYED, AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED FOR APPROXIMATELY ONE MINUTE BEFORE SUDDENLY TURNING OFF. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON MULTIPLE OCCASIONS. ON ONE OCCASION, THE VEHICLE WOULD NOT ACCELERATE OUT OF FIRST GEAR BEFORE THE ALARM SUDDENLY ACTIVATED AND TURNED OFF ERRONEOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 81,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE INDICATED IN THE NOTIFICATION SEVERAL TIMES. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) IN JUNE OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JUST YESTERDAY "3-7-2015" DRIVING AT A SLOW SPEED MY VEHICLE SHUT OFF, THIS IS THE 3RD TIME THAT IT HAPPENED. DRIVING AT A HIGHER SPEED WHICH I NEED TO DO MAKES THIS VERY DANGEROUS. I DID CONTACT CHRYSLER GROUP RECALL ASSISTANCE ON FEB 24 OF THIS YEAR AND TALKED TO A [XXX] AND HAD A VERY VALUABLE DISCUSSION, SHE TOLD ME TO GO TO OUR CLOSEST CHRYSLER DEALER AND REPLACE THE PART, PAY FOR IT AND CHRYSLER WOULD REFUND AND WHEN THE NEW PART WAS AVAILABLE TO INSTALL THAT. I WENT TO THE DEALER AND THEY WOULD NOT INSTALL IT UNLESS THEY GOT APPROVAL FROM THE CHRYSLER ENGINEERS. THE DEALER WAS TEMPE DODGE/CHRYSLER/JEEP IN TEMPE, AZ. I BELIEVE [XXX] DID SPEAK WITH SOMEONE AT THAT DEALER. I HAVE TRIED TO CONTACT YOUR OFFICE SEVERAL TIMES AND LISTENED TO YOU VOICE MAIL FOR HOURS WITHOUT BEING CONNECTED. I AM VERY CONCERNED AS OUR LIVES ARE AT RISK UNTIL THIS IS REPAIRED AND CHRYSLER IS RESPONSIBLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
L25 RECALL. IGNITION FAILED THREE TIMES NO PARTS TO FIX YET. NO OTHER KEYS ON FOB LAST TIME IT TURNED OFF. KEY IS LOOSE IN THE IGNITION (PER THE LOCAL CHRYSLER SERVICE MGR). ENGINE TURNED OFF THREE TIMES WHILE DRIVE WITHOUT TOUCHING THE KEY. HAPPENED THREE TIME AT DIFFERENT SPEEDS FIRST TIME AT 45 MILES PER HOUR CAR JUST STOPPED IN THE MIDDLE OF THE ROAD.. ONCE FASTER, ONCE SLOWER. MY 22 YEAR OLD DAUGHTER WAS DRIVING THE CAR ALL THREE TIMES. ALL THE LIGHTS ON THE DASH COME ON AND SHE SAID THE STEERING WOULD NOT WORK AND THE BRAKES DID NOT WORK. SHE CALLED CRYING THE FIRST TIME FROM THE MIDDLE OF THE ROAD DID NOT KNOW WHAT TO DO. ENGINE HAD STOPPED. (NO CODES SHOWED ON DIAGNOSTIC COMPUTER WHEN DEALER CHARGED FOR THE DIAGNOSTIC) SHE ENDED UP IN THE MIDDLE OF THE ROAD STOPPED. ENGINE DID RESTART ALL THREE TIMES. LOCAL CHRYSLER DEALER COULD NOT GET TO DUPLICATE EVEN THOUGH THE SAID THEY DROVE CAR 4 OR 5 TIMES. (EVEN THOUGH THEY SAID THEY DROVE IT 4 OR 5 TIMES, NO MILES WERE PUT ONE THE VAN WHILE IN THE DEALERSHIP. EVEN THE $115 DIAGNOSTIC CHARGE FROM THE DEALERSHIP SHOWED NO MILES WERE PUT ON THE VAN). THEY CHARGED BECAUSE THEY SAID THEY COULD NOT CONFIRM IT WAS THE L25 RECALL WHICH THEY HAVE NO PARTS TO FIX YET. THE LOCAL CHRYSLER DEALER SAID THEY RAN A DIAGNOSTIC FOR $115 THAT SHOWED NO COMPUTER CODES WHICH THE SERVICE MANAGER SAID SOUNDS LIKE THE IGNITION RECALL SYMPTOMS, BUT STILL CHARGED ME BECAUSE THEY COULD NOT GET IT TO DUPLICATE AT THE DEALERSHIP.(I DID NOT KNOW A SAFETY
2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE PROBLEMS. *SMD THE CONSUMER STATED THE IGNITION WAS REPLACED ON AUGUST 27, 2014, PRIOR TO RECEIVING THE RECALL NOTICE. THE REPLACEMENT PART DID SOLVE THE PROBLEM BECAUSE THE MODULE USED FOR THE REPAIR WAS THE SAME AS THE ORIGINAL ONE. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES. *JB
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 01/05/16. *JB
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO START THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED THE FAILURE ON TWELVE SEPARATE OCCASIONS. THE FAILURE MILEAGE WAS 68,000.
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL) WAS RECEIVED IN JUNE 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED.
MY WIFE WAS DRIVING OUT OF OUR SUBDIVISION AND STOPPED AT THE STOP SIGN EXITING OUR SUBDIVISION. ALL OF THE INSTRUMENT CLUSTER WARNING LIGHTS CAME ON AND THE ENGINE STOPPED. SHE TURNED THE KEY (FOBIK) TO THE OFF POSITION AND THEN RE-STARTED THE VEHICLE AND PROMPTLY DROVE HOME AND PARKED THE VEHICLE AND TOOK OUR OTHER VEHICLE TO COMPLETE HER ERRAND. I TALKED TO THE CHRYSLER DEALERSHIP AND CHRYSLER CUSTOMER SERVICE, AND THEY SAID THEY HAVE NO PARTS FOR RECALL L25 (IGNITION SWITCH). WE RECEIVED OUR NOTIFICATION LAST FALL FOR THE L25 IGNITION SWITCH RECALL, NOW IT IS MARCH OF 2015 GOING INTO THE 8TH MONTH AFTER THIS RECALL WAS MADE OFFICIAL, AND WE STILL ARE WAITING FOR A SAFE RESOLUTION. NOW WE VIEW THE OPERATION OF THIS VEHICLE AS A SAFETY LIABILITY. *TR
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ESP WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHEN THE WARNING LIGHTS UNILLUMINATED, THE VEHICLE QUICKLY DECELERATED AND RESUMED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN ACCORDANCE TO THE RECALL. UPDATED 11/6/15 *JS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. AFTER REFUELING THE VEHICLE, IT FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 4/15/15*CN
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO TURN OVER FROM AN ON TO AN OFF POSITION AND BECAME STUCK IN ACCESSORY MODE. AS THE FAILURE PROGRESSED, THE VEHICLE STALLED AND THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 4/30/15*CN UPDATED 11/10/2015*JS
MY VAN HAS BEEN TURNING OFF WHILE DRIVING LATELY. ALSO SOMETIMES NOT TURNING ON AS WELL. VERY DANGEROUS TO CONTINUE TO DRIVE VAN IN THIS HAZARDOUS CONDITION WITH MY KIDS. TRIED CONTACTING THE DEALERSHIP BUT NO RESPONSE AS OF YET. LAST TIME I CALLED TO INFORM ABOUT A RECALL, THEY DENIED THERE WAS A RECALL REGARDING THE IGNITION... *TR
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS) IN SEPTEMBER OF 2015. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE AND FAILED TO PROVIDE A TIME FRAME. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN THE CONSUMER STATED THE VEHICLE SHUT DOWN THREE TIMES. UPDATED 04/30/15
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000.
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE APPOINTMENT. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 04/03/15*LJ UPDATED 11/2/2015 *JS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS AND THE VEHICLE WAS ABLE TO RESTART ON BOTH OCCASIONS. THE VEHICLE WAS INCLUDED IN THE MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT MENTIONED THAT THE KEY FAILED TO WORK. THE FAILURE MILEAGE WAS 87,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AS I WAS PULLING INTO GAS STATION PARKING SPOT THE VAN SHUT OFF. AAA CAME AND TRIED TO JUMP START VAN, IT WOULD NOT EVEN TURN OVER. THE LIGHTS INSIDE THE VAN STILL CAME ON AND IT STILL STARTED WITH THE AUTOMATIC START. I HAD TO HAVE VAN TOWED TO SERVICE STATION. THE SERVICE STATION SAID IT IS THE WIN THAT NEEDS TO BE REPLACED AND CHRYSLER IS HAVING SO MANY PROBLEMS WITH THIS RIGHT NOW THAT THE PART IS ON BACK ORDER FOR 3-4 DAYS. THEY SAID THERE IS NO RECALL FOR THIS, BUT ACCORDING TO THE NEW SAFETY RECALL ADVANCED COMMUNICATION L25070114 LETTER SENT OUT ON 07/01/2014, IT STATE THE WIN MODULE MAY HAVE UNINTENTIONAL MOVEMENT THAT COULD CAUSE THE ENGINE TO SHUT OFF. IT SAYS CHRYSLER WILL CONDUCT A VOLUNTARY SAFETY RECALL TO INTERROGATE THE WIN MODULE USING WITECH SCAN TOOL AND CERTAIN WIN MODULES WILL HAVE A SECONDARY WIN DETENT SYSTEM INSTALLED. CAN YOU TELL ME WHY THE DEALERSHIP IS TELLING ME MY VAN DOES NOT APPLY TO THE RECALL? THANK YOU *TR
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE IGNITION SWITCH, CYLINDER, AND GEAR SHIFT LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND PROGRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN. THE TECHNICIAN STATED THAT THE PARTS NEEDED FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) WERE UNAVAILABLE FOR REPAIR. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.
COASTING OR IN A DECELERCATION SITUATION THE CARS STALLS WITHOUT WARNING, RADIO STILL ON, THE ONLY NOTICE THAT THE ENGINE HAS STALLED IS LOSS OF POWER STEERING, THE ONLY LIGHT THAT COMES ON IS THE TRACTION CONTROL LIGHT. THIS HAS HAPPENED OVER 20 TIMES. HAVE TAKEN TO THE DEALER NO LESS THAN 6 TIMES BUT NO CODES SET AND UNABLE TO DIAGNOSE THE PROBLEM.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY REMAINED IN THE START POSITION. THE CONTACT HAD TO TAP THE KEY IN ORDER FOR THE KEY TO GO INTO THE ON POSITION. IN ADDITION, THE CONTACT STATED THAT THAT THE WINDSHIELD WIPERS AND RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4.
2008 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO IGNITION REPAIRS. *SMD THE CONSUMER STATED ON AUGUST 16, 2014, HE TOOK THE VEHICLE TO THE DEALER BECAUSE HE WAS EXPERIENCING A PROBLEM WITH REMOVING THE KEY FROM THE IGNITION. THE SERVICE ADVISOR WAS UNABLE UNSUCCESSFUL AT REMOVING THE KEY. THE ADVISOR INFORMED THE CONSUMER, THEY WOULD HAD TO BE LEFT TO MAKE THE REPAIRS. THE DEALER INFORMED THE CONSUMER, THE REPAIR THEY MADE DID NOT FIX THE PROBLEM AND THERE WOULD NEED TO BE AN ADDITIONAL REPAIR AT A COST OF $ 612.50 AND THE VEHICLE WOULD BE UNAVAILABLE FOR 13 DAYS. BECAUSE THE PART WAS NOT AVAILABLE. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE IGNITION AFTER THE REPAIRS WERE MADE. *JB
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING AT VARIOUS SPEEDS THE WARNING BELL SOUNDS, THEN THE AIR BAG WARNING ICON LIGHTS, THEN ALL OTHER WARNING ICONS LIGHT, THEN ALL GAUGES GO DEAD FOR ABOUT A SECOND, THE THE FRONT WIPERS SWIPE 2-4 TIMES. AFTER THAT, IF THE AIR BAG WARNING ICON LIGHT STAYS ON, THE ENTIRE PROCESS WILL REOCCUR EVERY FEW MINUTES. SOMETIMES IT WILL STOP AFTER A FEW ITERATIONS, SOMETIMES IT WILL GO ON FOR HOURS. THE PROBLEM SEAMS TO BE MORE PREVALENT AFTER THE VEHICLE HAS BEEN PARKED IN THE HOT SUN. SOMETIMES, DISCONNECTING THE BATTERY'S NEGATIVE CABLE FOR AT LEAST 30 MINUTES WILL RESET IT UNTIL IT IS PARKED IN THE SUN. *JS
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN ORDER TO START THE VEHICLE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE WIN MODULE BUT THE FAILURE RECURRED THREE YEARS AFTER THE REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, WHO INFORMED THAT THE IGNITION SWITCH FAILED AND ADVISED TO HAVE THE REPAIR PERFORMED BY A DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 4/29/15*CN UPDATED 9/26/2017*CN
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →