DT: THE CONSUMER STATED VEHICLE HAD TWO SEPARATE BLOW OUTS ON NEW ORIGINAL EQUIPMENT TIRES. THE RIGHT REAR TIRE EXPLODED WITHOUT ANY ROAD HAZARD OR PRIOR PROBLEMS. THE SPARE TIRE WAS LOCATED UNDERNEATH THE VEHICLE AND THERE WAS SOME DIFFICULTY IN RETRIEVING THE SPARE DUE TO ITS LOCATION, ULTIMATELY RESULTING IN AN INJURY TO THE CONTACT'S ARM BY THE EXHAUST. SHE DROVE THE VEHICLE ON A SPARE TO A TRUCK REPAIR SHOP. THE REPAIR SHOP COULD NOT DETERMINE WHY THIS PROBLEM OCCURRED. ABOUT A WEEK LATER A SECOND BLOWOUT OCCURRED WHILE ON THE HIGHWAY WITH THE LEFT REAR TIRE. SHE NOTED THERE WAS A DUSTY POWDERY RESIDUE IN EACH OF THE TIRES AFTER THE BLOWOUT. THE SPARE WAS AGAIN USED UNTIL SHE WAS ABLE TO PURCHASE ANOTHER TIRE. THE TIRE IS A BRIDGESTONE TRANSMISSION WITH A TIRE LINE SIZE P215/65/R16. *AK UPDATED 1129/05. *JB
2005 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
2005 JEEP GRAND CHEROKEE LIMITED VIN# [XXX] - THREE TIMES WITHIN THE FIRST 1600 MILES, THIS CAR EXHIBITED UN-COMMANDED ACCELERATION WHEN THE BRAKES WERE APPLIED. THE FIRST TIME TO 2500 RPM, THE SECOND TO 3000 RPM AND THE LAST TIME IT WENT FULL THROTTLE! THROWING THE SHIFT LEVER INTO NEUTRAL AND WAITING A FEW MOMENTS WOULD END THE INCIDENT. MY DEALER COULD FIND NO DEFECTS AND FELT THE CAR WAS SAFE TO OPERATE AS IS. I FELT OTHERWISE AND SOLD IT BACK ( SUFFERING A LOSS). I HOPE YOU FIND THIS OF INTEREST AND WILL BE ABLE TO INFORM ANY FUTURE OWNERS OF THIS SERIOUS DEFECT BEFORE A DISASTER OCCURS. THANK YOU!*JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
DT: THECONTACT OWNS A 2005 TOWN AND COUNTRY CHRYSLER TOURING VAN. SHE H HAD TO REPLACE AN AIR BAG SENSOR FOUR TIMES. THE FIRST ONE WAS REPLACED IN JANUAR 2005. THE DEALER THINKS THESE ARE JUST BAD SENSORS. THE AIR BAG LIGHT COMES ON, SOMETIMES IT WILL GO OFF WHEN THE CAR IS TURNED OFF. BUT AFTER THE CAR IS STARTED BACK IT WILL COME BACK ON. THEN IT JUST STAYS ON CONTINUOUSLY. THE CONTACT HAS NOT YET SPOKEN TO THE MANUFACTURER. THE COST OF THE SENSORS BEING REPLACED HAS BEEN COVERED UNDER THE WARRANTY.*AK
DT: THE CONTACT STATED THAT THE AIR BAG LIGHT ON THE DASHBOARD CAME ON AND WENT OFF INTERMITTENTLY. DEALER SAID THEY COULD NOT FIND WHAT THE PROBLEM WAS. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 11/15/2005 - THE MANUFACTURER SUGGESTED REPLACING THE WIRING HARNESS AND CONTROL MODULE. . *NM
NOTICED A GRINDING NOISE IN ENGINE AT 4,000 MILES. TOOK IN FOR THE OIL CHANGE AND MENTIONED TO THE SERVICE ADVISOR THAT THERE WAS A NOISE. AFTER 3 WEEKS IN A RENTAL CAR, THEY FINALLY RETURNED THE VAN AFTER REPLACING THE FOLLOWING: CYLINDER HEAD, VALVES, CYLINDER HEAD GASKET, INTAKE MANIFOLD GASKET, 3 PUSHRODS, ROCKER ARM, AND AN AIR CONDITIONER BELT. NOT MORE THAN 8 HOURS LATER, I RETURNED THE CAR WITH A NEW NOISE. THIS TIME THEY REPLACED THE INTAKE MANIFOLD AND GASKET AS THEY WERE IMPROPERLY INSTALLED BY THE MECHANIC. FINALLY BACK IN MY OWN CAR AFTER ANOTHER 2 DAYS. *NM
IF YOU TAP THE KEY WHEN YOU ARE DRIVING IT SHUTS THE MOTOR OFF. THE STEERING LOCKS AND YOU HAVE NO CONTROL OVER CAR. IT DOES THIS IN REVERSE AND DRIVE ALSO. *JB
I TOOK MY CAR TO THE DEALER IN MAY BECAUSE I HEARD A WEIRD NOISE COMING FRONT THE BACK OF MY CAR WHEN I PRESSED ON THE BRAKES...THE DEALER STATED THE BREAKS NEEDED CLEANING. WHILE I WAS DRIVING HOME, I HEARD HE NOISE AGAIN. I TOOK IT BACK TO THE DEALER THE SECOND TIME THAT SAME DAY AND THE SUPERVISOR DENIED HEARING NOISES WHEN DRIVING THE VEHICLE WITH ME. SUGGESTED IT NEEDED MORE CLEANING. THE DEALER "CLEANED" IT A LITTLE BIT MORE AND I WENT HOME. THREE WEEKS LATER THE NOISE APPEARED AGAIN. TOOK IT TO THE DEALER IN AUGUST, NOW TOLD ME THE NOISE IS COMING FROM BAD BRAKES IN THE FRONT. THEY CHARGED ME $200 TO CHANGE PADS AND ROTORS. WELL, TOOK IT HOME NEXT DAY WHILE DRIVING HEARD THE NOISE AGAIN. CALLED THE DEALER TOLD ME THAT I WOULD HEAR A NOISE FOR THE NEXT COUPLE OF DAYS. THEY SAID IT WAS COMMON SINCE THEIR WERE NEW MATERIALS ON THE CAR. SINCE THEN, THE NOISE IS STILL PRESENT. TOOK IT TO ANOTHER DEALER. THE OTHER DEALER SAID NOTHING WRONG WITH THE CAR, JUST HAS A NOISE, THEY DON'T KNOW WHERE THE NOISE IS COMING FROM. IF THE BRAKES NEEDED TO BE CHANGED TO SOLVE THE PROBLEM WHY IS THE NOISE STILL THERE. *NM
2005 CHRYSLER TOWN AND COUNTRY UNEXPECTEDLY ACCELERATED RESULTING IN THE VEHICLE JUMPING THE CURB, KNOCKING DOWN A HANDICAP SIGN AND RUNNING DOWN A STEEP EMBANKMENT.***NO ANSWER REQUIRED***. *MR THE FIRST SUDDEN ACCELERATION INCIDENT HAPPENED SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB
DT: 2005 CHRYSLER TOWN AND COUNTRY MINI VAN THE CONSUMER PURCHASED NEW ON JUNE 17, 2005 AND IT CAUGHT ON FIRE. ON AUGUST 8,2005 SMELLED SOMETHING COMING FROM THE ENGINE. OPENED THE HOOD AND THERE WAS A FIRE IN THE AIR FILTER/AIR CONDITIONER AREA. CALLED 911, THEY CAME OUT AND CHECKED, BUT THE FIRE WAS ALREADY OUT BY THE TIME THEY GOT THERE. THE FIRE CHIEF WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. VEHICLE WAS TOWED TO A CHRYSLER DEALER. AFTER 1 WEEK THE CAR DEALER TOLD THE CONSUMER THAT THE VEHICLE HAD TO BE INSPECTED BY AN INDEPENDENT INVESTIGATOR THAT CHRYSLER EMPLOYED. AFTER HE INVESTIGATED THE VEHICLE HE WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. CHRYSLER GAVE NO EXPLANATION, ONLY THAT THEY WERE GOING TO PAY OFF THE VEHICLE, AND THEY WOULD REIMBURSED. CONSUMER FOR ANY DOWN PAYMENT AND ANY PAYMENT MADE SINCE THEN. THE CONSUMER REPORTED THIS INSURANCE COMPANY. ACCORDING TO CHRYSLER THEY WERE TREATING THE TRANSACTION AS IF IT HAD NEVER OCCURRED. *AK
DT: THE CONSUMER'S VEHICLE WAS INVOLVED IN A CRASH AT 55 MPH. THE VEHICLE IS A 2005 CHRYSLER TOWN AND COUNTRY. UPON IMPACT, THE AIRBAGS IN THE FRONT OF THE VAN DID NOT DEPLOY. THE POINT OF IMPACT WAS THE FRONT END OF THE VAN. THE VAN WAS HIT ALMOST HEAD ON. NEITHER OF THE FRONT DOORS OF THE VEHICLE WOULD OPEN. THE DOORS HAD TO BE PRIED OPEN TO GET THE PASSENGERS OUT. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, RIBS, STERNUM ,AND THE COLLAR BONE. BOTH DRIVERS WERE WEARING SEAT BELTS. THE CONSUMER HAVE NOT CONTACTED CHRYSLER AS OF NOW. THERE WERE POLICE AND AMBULANCES INVOLVED. POLICE AND INSURANCE REPORTS WERE TAKEN. THE CONSUMER HAS PICTURES AVAILABLE TO VIEW. THE VAN WAS TOTALED, AND THE IT WAS ONLY A MONTH OLD WITH LESS THAN 1,500 MILES.*AK PHONE INTERVIEW UPDATE (OCT 24, 2005): THE AIR BAG WARNING LIGHT WAS NOT "ON" BEFORE THE CRASH. SHE AGREED TO SEND PICTURES WITH THE FOLLOW-UP VOQ FORM. UPDATED 11-02-05. *JB
DRIVER SIDE POWER WINDOW WILL NOT GO DOWN RIGHT NOW. WINDOW HAS BEEN USED LESS THAN 10 TIMES. I HAD A PREVIOUS TOWN & COUNTRY WITH SAME PROBLEM. WHEN WINDOW DID GO DOWN IT WOULD NOT GO BACK UP. IT WILL HAVE TO GO INTO THE DEALER FOR SERVICE. *JB
DT: THE CONTACT HAD A PROBLEM WITH THE MALFUNCTIONED LIGHT COMING ON. SHE CALLED THE DEALERSHIP AND THE RMPS REVVED. SHE WAS AFRAID TO DRIVE . SHE HAD THE VEHICLE TOWED TO DEALER . ON 9-12-05 THEY TOLD HER THE VAN WAS READY. THEY SAID WHAT WAS WRONG WITH THE CAR WAS NOT UNDER WARRANTY, BUT THEY WERE NOT GOING TO CHARGE HER FOR IT. THE DEALERSHIP TOLD HER THAT THE WIRING HARNESS HAD BEEN CUT. THE DEALER TOLD HER THEY HAD SPLICED THE WIRES. THE CONSUMER TALKED TO SOMEONE SHE KNEW WHO WORKED FOR HONDA, AND THIS PERSON SAID THERE WAS NO WAY THE WIRES WERE CUT WHILE DRIVING THE CAR, THE WIRES HAD TO BE THAT WAY WHEN THE CAR WAS MANUFACTURED. *AK
DT: CONTACT PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY MANUFACTURED BY DAIMLER/CHRYSLER CORPORATION. ON JULY 5, VEHICLE HAD A FLAT TIRE, AND HAD TO USE THE SPARE TIRE. WHEN THE SERVICE DEALER REPLACED THE TIRE AND PUT THE SPARE BACK INTO PLACE IT CAME OFF WHILE THE CONSUMER WAS DRIVING ON JULY 26, 2005. THE SPARE TIRE WAS LOCATED UNDERNEATH THE PASSENGER SIDE AND DRIVER SIDE SEAT. THE SERVICE MANAGER OF THE DEALERSHIP WAS MADE AWARE OF THIS CONCERN. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM
DT: THE CONSUMER STATED THAT H 2005 CHRYSLER TOWN & COUNTRY WAS MAKING NOISE IN THE STEERING COLUMN. THE CONSUMER ALREADY HAD PROBLEMS WITH 2004 TOWN & COUNTRY WITH THE SAME ISSUE. THE CONSUMER HAD TO GO THROUGH THE ARBITRATION PROCESS TO DECLARE 2004 TOWN & COUNTRY A LEMON. THEN ,CHRYSLER HAD TO BUY BACK THE VAN. THE CONSUMER THEN PURCHASED THE 2005 VEHICLE. THE MANAGER WENT OUT OF HIS WAY TO GUARANTEE THAT THIS VAN WAS BETTER THAN THE LAST ONE. THE RACK & PINION ON THE 2004 VAN FAILED. THE 2005 VAN HAD THE SAME DEFECT. THE 2005 VAN WAS CONSIDERABLE NEW WITH LESS THAN 7,000 MILES. THIS PROBLEM WAS REPORTED TO THE DEALERSHIP. THE DEALERSHIP TOLD THE CONSUMER THAT THEY WOULD LOOK AT THE VAN. THE MANAGER SAID THAT THEY WERE FURTHER ALONG WITH THIS VAN SINCE THEY HAD THE PROBLEM WITH THE LAST VAN. THE CONSUMER WAS ANGRY AT THE DEALERSHIP BECAUSE OF THE RUN AROUND THEY GAVE HER ABOUT THIS ISSUE. CONSUMER CONTACTED THE ATTORNEY GENERAL'S OFFICE ON THE 2004 VAN, AND THEY SUGGESTED THE SHE CONTACT NHTSA CONCERNING THE 2005 VAN. THE CONSUMER SAYS THAT THE VAN WAS CURRENTLY LESS WORTH. DEALERSHIP WILL ONLY GIVE HER $19,000 INSTEAD OF THE $30,000 THAT SHE PAID FOR IT. CONSUMER DID NOT FEEL SAFE IN THIS VAN. THE DEALERSHIP SERVICE DEPARTMENT TOLD THE CONSUMER THAT CHRYSLER WAS HAVING MAJOR PROBLEMS WITH RACK & PINION STEERING. *AK
DT: THE CALLER SAYS HIS VEHICLE STARTS TO VIBRATE AT 55 MPH. HE THINKS THIS HAS BEEN GOING ON SINCE HE PURCHASED THE VEHICLE. DEALER TRIED TO FIX IT BY REPLACING A TIRE, BUT THAT DID NOTHING. DEALER AND MANUFACTURER SAID THIS WAS NORMAL, AND THERE WAS NOTHING THEY COULD DO TO HELP HIM. DEALER SAID EVERYTHING MET SPECIFICATIONS. CHRYSLER, TOWN & COUNTRY.*AK
I HAD AN ACCIDENT AT 45 MPH, AND THE AIR BAGS DID NOT DEPLOY. CHRYSLER IS SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. *NM PHONE INTERVEW UPDATE (OCT 25, 05): VERIFIED THAT THERE WERE NO FATALITIES. T-BONED ANOTHER VEHICLE AT THE REAR QUARTER PANEL AT 45 MPH AND NONE OF THE AIR BAG DEPLOYED.
MY DAUGHTER HAD A SIZE ONE SOCCER BALL ROLL UNDER OUR 2005 CHRYSLER TOWN AND COUNTRY MINIVAN LAST NIGHT (8/11/05). SHE STUCK HER LEG UNDER THE CAR, UNDER THE PASSENGER SIDE SLIDING DOOR, TO KICK THE BALL BACK OUT AND CAME INTO CONTACT WITH THE EXHAUST PIPE THAT RUNS DIRECTLY UNDER THE DOOR. I THEN REACHED UNDER TO GET THE BALL FOR HER AND BURNED MY WRIST ON THE SAME PIPE. OUR BURNS WERE SECOND DEGREE. MINE WAS SMALL BUT HERS WAS 4 INCHES LONG BY 1-1/2 INCHES WIDE ON HER LEFT THIGH. WE WENT TO THE EMERGENCY ROOM AND ARE FOLLOWING UP TODAY WITH HER PEDIATRICIAN. I FEAR FOR INFECTION IN THE SHORT TERM AND SCARING IN THE LONG TERM. AS TO CORRECTING THE FAILURE, I WILL BE TAKING THE CAR TO OUR CHRYSLER DEALER AND ASKING THEM TO COME UP WITH A SOLUTION. I CONSIDER THIS A SERIOUS DESIGN FAILURE, BOUND TO LEAD TO BURNS ON OTHERS WHO REACH UNDER THEIR CARS. I DON'T WANT MY CHILDREN NEAR THE CAR ANYMORE! *NM
DT: THE CONSUMER COMPLAINED ABOUT ACCELERATION PROBLEMS. WHILE TRAVELING 5 MPH, AND TURNING TO GET INTO A PARKING SPOT. CONSUMER TURNED TO STRAIGHTEN OUT THE CAR AND ACCELERATOR STUCK, HITTING CEMENT CURVE, IT KNOCKED DOWN A CEMENT PARKING POST AND HEADED DOWN AN EMBANKMENT. THE VEHICLE WENT 30 FEET DOWNWARDS. HOWEVER, WAS RESTRAINED BY UNDERBRUSH. VEHICLE ENDED UP 200 FEET FROM WHERE IT INITIALLY WENT OVER THE CURB IN A RAVINE. THIS WAS THE SECOND TIME THAT AN ACCIDENT OCCURRED. CONSUMER DID NOT HAVE VEHICLE CHECKED FOR ANY ACCELERATION PROBLEMS. THERE WERE NO INJURIES. CONSUMER WENT TO THE DEALERSHIP; THEY SUGGESTED THAT CONSUMER CALL NHTSA. ALSO, DEALERSHIP SUGGESTED THAT CONSUMER SHOULD CALL THE SALESPERSON WHO SOLD THE CAR. *AK
WHEN I HAD MY TIRES ROTATED ON MY 2005 CHRYSLER T&C AT 18,000 MILES THEY SAID I HAD RADIAL PULL. CHRYSLER DIDN'T SUGGEST TO REPLACE TIRES, SO I ROTATED THEM AT 23,000 MILES AND STILL HAD THE SAME RESULT. NOW THEY SAY I SHOULD REPLACE THEM TO CORRECT THE PULL. I DON'T THINK TIRES SHOULD WEAR OUT AT 24,000 WHILE THEY HAVE PLENTY OF TREAD LEFT. THE TIRES ARE BRIDGESTONE TURANZA EL42.
WHILE DRIVING 75 MPH THE VEHICLE ACCELERATED SUDDENLY, THEN ALL SOURCE OF POWER WAS LOST. THE CONSUMER WAS ABLE TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE NEAREST DEALER TO DETERMINE THE CAUSE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THE LEFT FRONT VISOR WAS REPLACED, IT WAS DIFFICULT TO SHIFT FROM PARK TO DRIVE. THE FUEL PUMP WAS REPALCED DUE THE VEHICLE SHUTTING OFF WHILE DRIVING ON THE HIGHWAY.*JB
DT: THE CONSUMER STATED THE VEHICLE STALLED THREE TIMES. THE SERVICE DEALER REPAIRED A LOOSE GROUND WIRE AND REPLACED THE PCM. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM SO THE VEHICLE COULD NOT BE REPAIRED. BECAUSE THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM THEY WERE NOT HAVING THE CHRYSLER ENGINEERING DEPARTMENT TO LOOK AT THE VEHICLE. CONSUMER HAD AN OPINION THAT THE PROBLEM WAS WITHIN THE AUTOMATIC SHUTDOWN RELAY.
2005 CHRYSSLER TOWN N COUNTRY LIMITED 6,100 MILES ONLY AIR CONDITIONER IS NOT COLD. SOMETIMES PASSENGER SIDE IS COOL BUT THE DRIVER SIDE IS NOT. THE 1 ST TIME WE HAD IT IN FOR SERVICE THE DEALERSHIP INFORMED US THAT THE FREE-ON LEVEL NEEDED TO BE FILLED MORE, AND THAT MAYBY THE FACTORY DID'NT FILL IT UP ALL THE WAY. I JUST BROUGHT THE VEHICLE IN FOR THE 3 RD TIME. I'LL KEEP YOU INFORMED
DT: CONTACT STATES WHILE DRIVING APPROXIMATELY 60 MPH VEHICLE VIBRATED. EVERYTHING IN THE FORWARD PART OF THE VEHICLE VIBRATED; INCLUDING THE STEERING, SEAT, AND FOOT BOARDS. THE SERVICE DEALER STATED THIS WAS IN THE DESIGN OF THE VEHICLE.*AK
MY FAMILY (ME, MY WIFE, AND TWO YOUNG CHILDREN) WAS ON THE WAY TO AN AMUSEMENT PARK DURING A SLOW, STEADY RAIN AT AROUND 10:30 AM ON SATURDAY, JUNE 10, 2005 ( I KNOW IT SOUNDS CRAZY). WE WERE CRUISING ALONG IN THE LEFT HAND LANE OF A THREE-LANE HIGHWAY AT AROUNG 65 MPH WHEN THE ENGINE IN OUR 2005 CHRYSLER TOWN AND COUNTRY JUST QUIT. LUCKILY, I WAS ABLE TO GET THE VAN ACROSS THE OTHER TWO LANES OF TRAFFIC AND ONTO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. THE OIL LIGHT HAD COME ON AND WAS STILL ON WHEN WE STOPPED. I HAD CHANGED THE OIL EARLIER IN THE WEEK AND WAS WORRIED I FAILED TO TIGHTEN SOMETHING. BUT I CHECKED THE OIL FILER, PLUG AND FLUID LEVEL AND EVERYTHING WAS OK. MY WIFE CALLED ROADSIDE ASSISTANCE WHILE I CALLED THE DEALER. AFTER EXPLAINING WHAT HAD HAPPENED, THE SERVICE MANAGER AT THE DEALER HAD NO IDEA WHAT WAS WRONG AND NEITHER DID WE. WE FINALLY GOT AN INSIGHT TO THE PROBLEM WHEN THE TOW TRUCK DRIVER CALLED FOR OUR LOCATION. HE ASKED US IF WE WERE OUT OF GAS. WE TOLD HIM OVER AND OVER OUR FUEL GAGE WAS READING 3/8 FULL. HE KEPT INSISTING WE WERE OUT OF GAS. I THEN CHECKED THE TRIP ODOMETER - IT READ JUST UNDER 380 MILES - WHICH IS A LOT OF MILES FOR THIS VAN. THE TOW TRUCK DRIVER ARRIVED, PUT A GALLON OF GAS IN THE GAS TANK, AND AFTER A QUICK JUMP START, THE VAN STARTED RIGHT UP. THE DRIVER SAID HE ONLY DOES HIS JOB PART TIME, BUT HAS HAD TO DO THE SAME FOR AT LEAST 20 OTHER DRIVERS OF SIMILAR VANS THIS YEAR. SO I CALLED THE SERVICE MANAGER AT THE DEALER AGAIN AN
BOUGHT NEW 2005 CHRYSLER TOWN & COUNTRY - NOT EVEN A YEAR OLD - APPROX. 14K ON IT - HEARD A METAL TO METAL SOUND WHEN BRAKING. TOOK IT TO THE DEALERSHIP, WAS TOLD I NEED NEW BRAKES AND IS GOING TO COST ME APPROX. 400.00 DOLLARS. WARRANTY IS ONLY GOOD UP TO 12K.
WE RENTED A 2005 CHRYSLER TOWN & COUNTRY (IT MAY HAVE BEEN A DODGE GARND CARAVAN, BUT THEY ARE THE SAME) FROM DOLLAR RENT A CAR IN AUSTIN TX. WE WERE DRIVING DOWN I-35 ABOUT 20 MILES NORTH OF AUSTIN, SOUTHBOUND. IT WAS RAINING MODERATELY AND WE DROVE IN SOME STANDING WATER IN THE LEFT LANE. THE WATER WAS THROWN FROM THE FRONT WHEELS ONTO THE WINDSHIELD AND FRONT SIDE WINDOWS! WE WERE DRIVING TOTALLY BLIND FOR ABOUT 5 SECONDS UNTIL I PULLED OVER TO THE MIDDLE LANE OUT OF THE WATER. THIS WATER WAS NOT THROWN UP BY A TRUCK OR OTHER VEHICLE. THE STANDING WATER WAS NOT DEEP ENOUGH TO HAVE BEEN A PROBLEM IN MOST CARS. I HAVE BEEN DRIVING FOR ALMOST 30 YEARS AND HAVE NEVER SEEN ANYTHING LIKE THIS. YES, I HAVE HAD WATER THROWN ON THE WINDSHIELD WHILE PASSING A TRUCK, BUT NOT FROM MY OWN VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. PLEASE CHECK INTO THIS. THERE ARE MANY FAMILIES TRAVELING IN THIS TYPE OF VEHICLE, AND THEY NEED NOT BE INJURED IF THIS PROBLEM IS RECTIFIED OR AT THE LEAST THE OWNERS ARE NOTIFIED. IT COULD PROBABLY BE EASILY CORRECTED WITH SOME TYPE OF FENDER FLARE. REGARDS, CORY MAYDEW
AIR BAG INDICATOR DASH LIGHT HAS GONE ON THREE TIMES LAST DATE OF INDICENT WAS MAY 28, 2005. I HAVE TAKEN TO THE DEALER EVERY TIME TO HAVE NUMEROUS PART REPLACED, SUCH AS THE DASHBOARD SENSOR AND THE SEAT BELT HARNESS.
DT: WHILE DRIVING AT 50 MPH THE ENGINE JUST STOPPED. BUT THE RADIO WAS STILL PLAYING. PULLED OVER, TURNED OFF ENGINE, AND THEN RESTARTED THE ENGINE. VEHICLE WAS TAKEN TO DEALER . THEY DROVE IT 106, RAN DIAGNOSTIC TEST, AND CALLED MANUFACTURER. COULD NOT FIND ANYTHING WRONG WITH THE CAR. CONSUMER REFUSED TO DRIVE THIS VEHICLE. THE FIRST EVENT OCCURRED ON THE 6TH OF MAY. THE SECOND OCCURRED ON THE 9TH OF MAY.*AK
2005 CHRYSLER TOWN AND COUNTRY BACK UP WARNING ALARM NEVER WORKED AS THEY WERE DESIGNED TO. *MR THE CONSUMER EXPLAINED THAT THE VISUAL WARNING WORKED WELL BUT THE AUDIO ALARM WAS NOT LOUD ENOUGH. THE DEALER WAS NOTIFIED AND TOLD THE CONSUMER THAT THEY HAD RECEIVED SEVERAL SIMILAR COMPLAINTS AND NOTIFIED THE MANUFACTURER. THE CONSUMER ALSO NOTIFIED THE MANUFACTURER. *NM
DT CONSUMER STATES THAT THE AUTOMATIC SIDE PASSENGER DOOR ON THE VEHICLE OPENS AND CLOSES WITHOUT BEING ACCESSED TO DO SO. THE VEHICLE HAS BEEN SERVICED TWICE, BOTH TIMES THE SERVICE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. *TT
WE WERE ON A DRIVE AND MY HUSBAND WANTED TO LOOK AT A LAKE. WE PULLED UP ON THE BOAT RAMP TO PARK AS NO ONE WAS THERE. MY HUSBAND LEFT THE VAN AND WENT INTO THE STORE FOR A MAP. I WAS SITTING IN THE FRONT SEAT WITH THE MOTOR TURNED OFF. ALL OF A SUDDEN I HEARD AN EXPLOSION AND THEN A SUBSEQUENT EXPLOSION. THIS WAS FOLLOWED BY THE SOUND OF GLASS BREAKING. I TURNED AROUND AND SAW THAT THE REAR WINDOW OF MY VAN HAD SHATTERED. HUNDREDS OF TINY PIECES OF GLASS HAD FLOWN INTO THE REAR SEAT AREA. MY HUSBAND RETURNED TO THE VAN AND WE LOOKED AT THE REAR WINDOW FROM THE OUTSIDE. THERE WERE TWO HOLES IN THE WINDOW ABOUT MIDWAY BETWEEN TOP AND BOTTOM. THE ONE ON THE PASSENGER SIDE WAS ABOUT 4" IN DIAMETER AND APPEARED TO BE AN ELECTRICAL MECHANISM TO THE WINDOW HEATER WHICH NOW WAS DANGLING INSIDE THE VAN. THE OTHER HOLE ON THE DRIVER SIDE WAS OVER THE WINDSHIELD WASHER MECHANISM AREA AND WAS ABOUT 6". LOOKING AROUND THE AREA, THE ONLY PERSON THAT COULD BE SEEN WAS A FISHERMAN 3/4 OF A MILE AWAY ON THIS REMOTE MOUNTAIN LAKE. BEING 3-4 HOURS FROM HOME AND LATE IN THE DAY WITH RAIN PREDICTED, MY HUSBAND PURCHASED A ROLL OF DUCT TAPE FROM THE FISHING RESORT GENERAL STORE. HE COMPLETELY COVERED WHAT WAS LEFT OF THE SHATTERED GLASS WHILE ENCOMPASSING THE ENTIRE REAR WINDOW AREA AS WELL. WE DROVE HOME WITHOUT FURTHER INCIDENT. ON THE WAY HOME, ALL I COULD THINK OF WAS THE FACT THAT MY SMALL GRANDDAUGHTER HAD PREVIOUSLY BEEN IN MY VAN IN A REAR-FACING CHILD SEAT. UPON RETURNING HOME, WE CONTAC
RENTED A CHRYSTLER TOWNE & COUNTRY MINIVAN 2005 AND DROPPED A BOTTLE CAP WHEN THE PASSENGER DOOR OPENENED. REACHED LEFT HAND SLIGHTLY UNDER RIGHT SIDE OF VAN AND MIDDLE OF ARM TOUCHED THE PIPE (EXHAUST PIPE?) HANGING DOWN RUNNING DOWN RIGHT SIDE OF VAN. THE PIPE IS ALL THE WAY ON THE RIGHT SIDE OF VEHICLE. THERE IS NO WARNING SIGNS, NOR IS IT COVERED. I RECEIVED A VERY BAD BURN ON MY ARM. MY CONCERN IS WHY IS IT LOCATED SO FAR TO THE RIGHT (LOW) AND RUNNING ALL THE WAY DOWN THE VEHICLE (NOT UP UNDER THE VAN), AND THERE ARE NO WARNING SIGNS ANYWHERE. I AM VERY CONCERNED IF A CHILD RETRIEVED A BALL EVEN SLIGHTLY UNDER THE CAR THEY COULD GET SERIOUSLY INJURED. I AM NOW LEFT WITH A SERIOUS BURN AND SCARRING AND DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. THERE IS NO REASON FOR THE LOCATION OF THIS PIPE. I ADVISED AVIS RENTAL CAR OF THE INJURY AND SHOWED THEM MY BURN AND THEY WERE GOING TO WRITE A LETTER (?). I WOULD NEVER EXPECT AN EXHAUST PIPE TO BE ON THE RIGHT HAND SIDE BY THE DRIVERS/PASSENGER DOOR, BUT I HEAR IT IS DUE TO THE "STOW N GO" SYSTEM AND THERE IS NO ROOM UP UNDERNEATH THE MINIVAN FOR THE EXHAUST PIPE.*AK
2005 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WITH AIRBAG SYSTEM, ELECTRONIC SYSTEMS, THE MAIN COMPUTER, AND THE DASH BOARD GAUGES.***NO ANSWER REQUIRED***. *MR THE AIR BAG MALFUNCTION OCCURRED ON THE SAME DAY THE CONSUMER PURCHASED THE VEHICLE. *JB
I HAD JUST PICKED UP MY NEW VEHICLE FROM THE DEALER AND HAD ONLY 250 MILES ON IT. I WAS SIMPLY DRIVING DOWN THE ROAD WHEN THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL AND THEN BACK INTO GEAR. I QUICKLY PULLED OVER BUT EVERYTHING SEEMED OKAY. I CONTINUED ON AND QUICKLY DISCOVERED THE TRANSIMISSION WAS NOT SHIFTING OUT OF LOW GEAR. I CALLED THE 800 NUMBER FOR CHRYSLER ROAD SERVICE ONLY TO BE TOLD THAT THERE WERE NO CONTRACTED SERVICE PROVIDERS IN THE AREA WHERE I WAS. I MADE OTHER ARRANGEMENTS TO HAVE IT TOWED TO THE NEAREST DEALER (<10 MILES AWAY). THE PROBLEM TURNED OUT TO BE A FAILED POWER TRAIN CONTROL MODULE. IT'S BEEN A WEEK AND THEY STILL HAVE NOT FIXED THE PROBLEM BECAUSE NO PARTS ARE AVAILABLE. I'VE BEEN GIVEN A PROMISE DATE THAT IS ALMOST 3 WEEKS OUT.*AK
THE CONSUMER NOTICED THAT THE PARK SENSE (TM) REAR BACK-UP SYSTEM WAS INOPERATIVE. THE SYSTEM DID NOT INDICATE WHEN THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *JB CONSUMER PURCHASED THE VEHICLE BECAUSE IT HAD AN ULTRASONIC REAR PARK ASSIST SYSTEM WHOSE PURPOSE WAS TO GIVE A WARNING WHEN VEHICLE WAS CLOSE TO AN OBJECT WHILE BACKING. EVIDENTLY, THE WARNING SYSTEM DID NOT WORK . CONSUMER WANTS VEHICLE TO BE RECALLED. *AK MANUFACTURE RESPONDED BY STATING THAT THERE WAS NOTHING THEY WOULD DO; THAT THIS CONDITION IS A DESIGN ISSUE NOT A DEFECT. *TT
THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON WHILE DRIVING. DRIVER TOOK VEHICLETO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SENSOR NEEDED TO BE REPLACED. *AK PHONE INTERVIEW UPDATE (OCT 26, 2005): MRS. FINN SAID THAT THE DEALER TOLD HER THAT THE SENSOR IS NEAR THE FRONT BUMPER. THEY DID THE REPAIR UNDER WARRANTY AND DID NOT PROVIDE A REPAIR INVOICE.
2005 CHRYSLER TOWN AND COUNTRY LIFTGATE WAS BEING CLOSED USING AUTOMATIC CLOSING MECHANISM. HUSBAND STEPPED AROUND CARD AND LIFTGATE CRASHED ONTO HIS HEAD AT CONSIDERABLE FORCE CRACKING OPEN HIS HEAD AND REQUIRING 5 STAPLES TO HIS HEAD. HE IS 6' 5" AND 200 LBS, I WOULD HATE TO SEE WHAT WOULD HAVE HAPPENED IF IT WAS MY 4 YEAR OLD WHOM HAD BEEN HIT. CHRYSLER TOUTED THE SAFETY OF THE AUTOMATIC DOORS UPON PURCHASING THE VEHICLE STATING THAT EVEN A FINGERTIP WOULD CAUSE THE DOORS TO RETRACT. I AM CONTACTING CHRYSLER TO INFORM THEM OF THIS POSSIBLE DEFECT OR AT LEAST TO WARN CONSUMERS OF THE DANGERS. I WILL NOT BE USING THE AUTOMATIC FEATURE ANY FURTHER.*AK
WHILE DRIVING AT NIGHT THE HEADLIGHTS FAILED. *AK INTERMITTENTLY HEADLIGHTS WOULD COME ON THEN OFF AGAIN, CAUSING POOR VISIBILITY WHEN RAINING/FOG. *TT
1.- WHILE DRIVING IN THE CITY, I ACCIDENTALLY HIT THE UNLOCK BUTTON ON MY TOWN & COUNTRY LIMITED 2005. MY DAUGHTER WAS ABLE TO MANUALLY OPEN THE PASSENGER SLIDING DOOR WHILE THE CAR WAS IN MOTION 2.- THE CHRYSLER TOWN & COUNTRY LIMITED 2005 FAILED TO PROVIDE SAFETY FEATURES TO PREVENT THE DRIVER AND PASSENGER SLIDING DOORS TO OPEN WHILE ON DRIVING GEAR. .- I TOOK MY CAR TO JACK MILLER CHRYSLER IN KANSAS CITY, THE DEALER WHERE I BOUGHT MY CAR AND EXPLAINED TO THE MAINTENANCE MANAGER THE PROBLEM. HE TOLD ME THAT THERE WAS NOTHING THAT COULD BE DONE BECAUSE " THAT'S THE WAY CHRYSLER BUILDS ITS CARS". I CALLED CHRYSLERS CUSTOMER SERVICE, AND WAS TOLD THAT WE SHOULD ALWAYS RIDE WITH CHILD SAFETY LOCK ON. THIS DOESN'T CHANGE THE FACT THAT THERE IS A SERIOUS DEFECT WITH THEIR SLIDING DOORS. FORD COMPANY HAS IMPLEMENTED A SAFETY FEATURE IN WHICH THE SLIDING DOORS WILL NOT OPEN WHILE THE CAR IN ON DRIVING GEAR.*AK
AIR BAG LIGHT CAME ON AT APPROX. 10,000 MILES. VEHICLE TAKEN TO DEALER AND DEALER DETERMINED A FAULTY IMPACT SENSOR ON THE FRONT LEFT SIDE. DEALER REPLACED THE SENSOR UNDER WARRANTY BUT DID NOT PROVIDE THE PAPER WORK. *AK
HEADLIGHTS CUT OFF INTERMITTENTLY WHILE DRIVING. THE CAUSE OF THIS PROBLEM IS UNDETERMINED.*AK
FAILING BACK SHOCK ABSORBERS ON A CHRYSLER T&C 2005 AFTER ONLY 5000 MILES - MOST LIKELY DUE TO LOW TEMPERATURES. *JB
THE LIGHTS ON MY DASHBOARD AND INTERIOR LIGHTS CONTINUALLY FLICKER AND ADJUST. WHEN I TOOK THE VEHICLE TO THE DEALER I WAS INFORMED THAT ALL 2005 CHRYSLER VANS HAVE THIS PROBLEM AND IT CANNOT BE FIXED. THEY FURTHER STATED THE VOLTAGE METER IS PART OF THE POWERTRAIN AND WHEN THE BCM COMMUNICATES WITH THIS THE POWER IS ADJUSTED. THEY HAVE TRIED EVERYTHING TO FIX THIS, BUT IT CANNOT BE FIXED.*AK
THE CONSUMER HAD TAKEN HIS EYES OFF OF THE ROAD DUE TO A DISTRACTION AND ACCIDENTALLY HIT A STOPPED VEHICLE THAT WAS IN FRONT OF HIM. THE SEAT BELT DID NOT HOLD AND THE AIR BAG(S) DID NOT DEPLOY. THE CONSUMER WAS INJURED IN THE CRASH. *TC *JB PHONE INTERVIEW UPDATE (OCT 24, 2005): THE ACCIDENT OCCURRED ON AN EXIT RAMP, SO THE VEHICLE SPEED WAS PROBABLY TOO LOW FOR THE AIR BAG TO DEPLOY. THERE WAS NO WARNING LIGHT ON THE DASH PRIOR TO THE CRASH.
WAS SIDE WIPED BY SEMI WHILE DOING THE SPEED LIMIT OF 70MPH. HIT AND RUN, RESULTING IN UNCONTROLLLABLE CRASH INTO INSIDE GUARD RAIL, ALMOST HEAD ON. APPEARS CAR IS TOTALLED, PER TOW TRUCK DRIVER. AIR BAGS DID NOT DEPLOY!!! WE ARE WINTERING IN FLORIDA, CAN BE REACHED AT 127 LAKE CAROL DR, WEST PALM BEACH, FL 33411 AND TEL: 561-683-2676. *AK
CONSUMER WENT TO GET VEHICLE SERVICED FOR RACK AND PINION, AND SINCE APRIL, THEY STILL DO NOT HAVE ANY PARTS AVAILABLE. CONSUMER WAS STILL WAITING TO GET HER CAR SERVICED.*AK
CONSUMER WAS INVOLVED IN A COLLISION WHILE DRIVING AT 30 MPH. UPON IMPACT, AIRBAGS DEPLOYED. AFTER THE COLLISION. CONSUMER TRIED TO UNBUCKLE SAFETY BELT IT LOOSENED, BUT WOULD NOT UNBUCKLE. CONSUMER HAD TO CUT THE SAFETY BELT. WHEN AIRBAGS DEPLOYED, THE KNEE BLOCKER FAILED TO WORK. INSTEAD IT PUSHED OUT THE PLASTIC PANEL LOCATED ON STEERING COLUMN. THIS RESULTED IN INJURING CONSUMER'S LEGS. WHEN PASSENGER SIDE AIRBAG DEPLOYED BUCKLE ON SAFETY BELT CAME APART.*AK
THE INTERIOR REAR FLOOR ON PASSENGER SIDE GETS EXTREMELY HOT. SEAT BRACKETS ON FLOOR ALSO GET VERY HOT. I'VE HAD 4 CHILDREN BURN THEIR FEET AND HANDS, ALSO MYSELF. VEHICLE WAS INSPECTED BY TECHNICIAN AND SERVICE DIRECTOR AND CHRYSLER DISTICT MANAGER... ALL HEAT SHIELDS ARE IN POSITION...NO MODIFICATIONS OR REPAIRS MADE.*AK
BRAKES HAD SMALL SQEAKING NOISE FROM TIME OF PURCHASE IN JUNE OF 2004. ONLY WHEN THE BRAKES WERE APPLIED. THE DEALER SAID SOMETIMES KNEW BRAKES DO THAT. JUST UNDER 8,000 MILES, I HAD ROAD SIDE ASSISTANCE TOW THE VAN TO DEALER. BRAKES WERE GRINDING. THE DEALER DIDN'T WARRANTY THE WORK OR PARTS. EVEN THOUGH I HAVE A 12,000 MILE BRAKE WARRANTY. THE DEALER WANTED ME TO PAY $300+ FOR REPAIRS, AFTER A CHRYSLER DISTRICT MANAGER LOOKED AT THE VEHICLE, THEY OFFERED AS A ONE TIME GOODWILL ADJUSTMENT TO SLIT COST OF REPAIRS 3 WAYS. I PAID $81.00. THE SAME NIGHT I GOT THE VAN BACK, THE BRAKES ARE STILL SQEAKING. I CALLED THE SERVICE DEPARTMENT AGAIN AND I WAS TOLD THAT BRAKES ARE MADE OF SMALL PARTS OF METAL AND THAT THE NOISE IS NORMAL.*AK
THE HEADLIGHTS CAN NOT BE ADJUSTED UP. WHEN DRIVING, THE HEADLIGHTS ARE NOT ILLUMINATING THE ROAD CLEARLY. THE FRONT END ANGLE CHANGES.*JB THE CONSUMER STATED THAT THE VEHICLE IS SAFE WHILE DRIVING UNDER 30 MPH. THE AREA THE LIGHT HITS IS BAD ENOUGH TO START WITH AS FUEL IS CONSUMED IT GETS WORSE. *TC
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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