Page 12 of 18 · complaints 551–600 of 857

2005 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Steering
Filed Nov 22, 200825,000 milesOK

OUR 2005 CHRYSLER T&C BEGAN MAKING A STRANGE NOISE WHEN TURNING. WE THEN BEGAN TO NOTICE POWER STEERING FLUID UNDER THE VAN. WE TOOK THE VEHICLE BACK TO DEALER 3 TIMES TO HAVE THE PROBLEM FIXED WHILE UNDER WARRANTY. THE PROBLEM STOPPED FOR A FEW MONTHS, BUT THE PROBLEM BEGINS AGAIN EACH YEAR WHEN THE WEATHER GETS COLD. IT'S THAT TIME OF THE YEAR AGAIN AND THE VAN IS NO LONGER UNDER WARRANTY. IT'S MAKING THAT AWFUL SOUND AGAIN AND LEAKING LIKE CRAZY. I LOOKED ON LINE TO SEE HOW TO REPLACE THE 'HOSE' THE DEALER SUPPOSEDLY REPLACED EACH TIME WE TOOK IT IN AND I WAS SURPRISED AT THE SHEER NUMBER OF PEOPLE WHO WERE HAVING THE SAME PROBLEM WITH THEIR VANS. I REALLY BEGAN TO BE CONCERNED WHEN I READ THAT THERE WERE VAN ENGINES THAT ACTUALLY CAUGHT FIRE FROM THE POWER STEERING FLUID LEAK. THIS SEEMS TO BE A SERIOUS PROBLEM WITH THIS VEHICLE THAT NEEDS TO BE ADDRESSED BEFORE SOMETHING MORE DISASTROUS OCCURS. *TR

Steering
Filed Nov 21, 200867,486 milesWI

CHRYSLER TOWN & COUNTRY 2005 STEERING DEVELOPED A NOISE AND OUR MECHANIC IDENTIFIED THE STEERING RESERVOIR WAS REQUIRED TO BE REPLACED UNDER A MANUFACTURER SERVICE BULLETIN. THIS WAS COMPLETED AND ABOUT TWO MONTHS LATER, THE RACK AND PINION WAS DIAGNOSED TO HAVE A FAILED SEAL. THE VEHICLE HAS 67K MILES ON IT, WHICH ARE FAMILY COMMUTER MILES. THE RESERVOIR COST OVER $200 AND THE RACK IS GOING TO COST ABOUT $900. THIS IS A MANUFACTURER PRODUCT DEFICIENCY AND SHOULD BE COVERED UNDER A RECALL. AS OTHERS HAVE POSTED, THE MANUFACTURER SHOULD COVER THIS FAILURE. *TR

Steering
Filed Nov 18, 200840,000 milesNV

MY VEHICLE BEGAN MAKING A SLIGHT WHIRRING OR GRINDING NOISE IN JUNE 2008. I NOTICED THAT IT FELT LIKE THE CAR WAS PULLING TO ONE SIDE AND IT SEEMED DIFFICULT TO STEER. I TOOK IT INTO THE DEALERSHIP THINKING IT MIGHT HAVE SOMETHING TO DO WITH JUST HAVING OUR TIRES BALANCED. THEY SAID THE RACK AND PINION STEERING NEEDED TO BE REPLACED. AT THAT TIME WE HAD ABOUT 40,000 MILES ON THE CAR, AND FEEL THAT IS WAY TOO EARLY FOR SUCH A REPLACEMENT. THIS 2005 CHRYSLER TOWN AND COUNTRY HAS HAD NOTHING BUT PROBLEMS! (RIGHT SLIDING DOOR, SEAT BELT, GAS GAUGE, AIR BAG SENSOR, ELECTRICAL PROBLEMS.) *TR

Engine and Engine Cooling › Exhaust System
Filed Nov 14, 200857,322 milesAR

2005 CHRYSLER TOWN & COUNTRY HAD TO REPLACE THE EGR VALVE AT 57,322 MILES. *TR

Steering
Filed Nov 11, 2008MI

A GROANING NOISE WAS COMING FROM THE STEERING. EXAMINED BY THE DEALERSHIP - COURTESY DODGE - AND I'M TOLD IT IS THE POWER STEERING RACK. REVIEWING COMPLAINTS ON THE WEB I FIND THAT THIS IS A COMMON PROBLEM WITH CHRYSLER TOWN & COUNTRY MINI-VANS AND THAT CHRYSLER FIGHTS PEOPLE ON COVERING THIS COMMON ISSUE. *TR

Visibility
Filed Nov 10, 200865,000 milesFL

DRIVER'S SIDE WINDOW STOPPED WORKING CONSISTENTLY SIX MONTHS AGO AND NOW DOES NOT WORK AT ALL. PASSENGER SIDE WINDOW WORKED FINE UNTIL FOUR MONTHS AGO AND STOPPED ALL OF A SUDDEN AND HAS NOT WORKED SINCE. THIS PROBLEM STARTED LESS THAN SIX MONTHS AFTER THE MANUFACTURER'S WARRANTY EXPIRED. *TR

Electrical System
Filed Nov 9, 200875,348 milesTN

3 TIMES - THE POWER SIDE DOORS, POWER DOOR LOCKS, AND POWER WINDOWS WILL QUIT WORKING. AS NOTED ABOVE, WE REMOVE A FUSE, LEAVE IT OUT FOR 10 MINUTES, REPLACE, AND EVERYTHING WORKS AGAIN. THIS SEEMS TO HAPPEN EVERY 4-6 MONTHS. THERE ARE NUMEROUS LISTINGS OF THIS SAME PROBLEM ON THE INTERNET. THANKS TO BLOGS, I FOUND THE REPAIR FOR THE PROBLEM. *TR

Latches/Locks/Linkages
Filed Nov 7, 200838,000 milesMN

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE POWER DOOR LOCKS FAILED. HE HAD TO DISCONNECT THE BATTERY CABLE FOR FIVE MINUTES IN ORDER FOR THEM TO FUNCTION. THEY LOCKS OPERATED PROPERLY FOR APPROXIMATELY 5 TO 10 DAYS BEFORE HE HAD TO DISCONNECT THE BATTERY CABLE AGAIN. THE CONTACT STATED THAT THE DEFECT WAS A SAFETY HAZARD AND HE PLANS ON NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 38,000. UPDATED 11/24/08 *CN UPDATED 11/26/08. *JB

Electrical System
Filed Nov 7, 200848,000 milesKS

ON 2005 CHRYSLER TOWN AND COUNTRY, POWER DOOR LOCKS COMPLETELY STOP WORKING. PULLING THE IOD FUSE FIXES THE PROBLEM FOR A COUPLE WEEKS, THEN THEY STOP WORKING AGAIN. DEALER WANTS $100 TO UPGRADE SOFTWARE. INTERNET SEARCH SHOWS THIS IS A VERY COMMON PROBLEM AFTER 45,000 MILES. *TR

Steering
Filed Nov 5, 2008FL

VEHICLE STEERING RACK AND PINION BAD. I BOUGHT THIS VEHICLE NEW/USED. THE FIRST TIME I DROVE IT HOME IT STARTED TO "WHINE" WHEN BRAKING AND TURNING THE WHEEL. THE STEERING GETS VERY HARD AT TIMES, ALSO NOW MAKES "POPPING" NOISES AND FEELS LIKE THE WHEELS ARE COMING OFF. MY MECHANIC SAID HAS A BAD RACK AND PINION. THERE ARE NUMEROUS AMOUNTS OF CLAIMS ON THIS VEHICLE FOR THE VERY SAME PROBLEM, BUT STILL NO RECALL. I FEEL FOR MY SAFETY AND I CAN'T AFFORD TO HAVE THIS REPAIRED. CHRYSLER STILL HASN'T ISSUED A RECALL FOR THIS MATTER. MY MECHANIC SAID IT IS DEFINITELY A SAFETY ISSUE. SEE WEBSITE HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F172B27/26 FOR THE 50 OR SO COMPLAINTS FOR THE SAME THING. MY VEHICLE HAS 42,000 MILES ON IT AND IT IS OUT OF WARRANTY. WHEN IT WAS IN WARRANTY THEY TOLD ME THERE WASN'T A PROBLEM. HELP!!!! *TR

Electrical System
Filed Nov 3, 200852,000 milesAZ

2005 CHRYSLER TOWN AND COUNTRY. DOOR LOCKS, AUTO SEAT ADJUSTMENT, DVD PLAYER AND TURN SIGNALS ALL STOP WORKING, OR WORKING INTERMITTENTLY. THE WORK AROUND IS TO REMOVE AND REPLACE IOD 20 AMP FUSE, RESETTING THE BCM COMPUTER. *TR

Engine and Engine Cooling › Engine
Filed Oct 31, 200883,700 milesOH

UPON HEARING A NOISE COMING FROM THE ENGINE OF OUR 2005 TOWN AND COUNTRY WE TOOK THE VAN TO OUR INDEPENDENT MECHANIC. HE FOUND THE NOISE WAS CAUSED BY A BROKEN ALTERNATOR MOUNT. HE DID NOT COMPLETE ANY REPAIRS BUT STATED WE SHOULD CONTACT CHRYSLER SINCE THIS WAS A MANUFACTURER DEFECT IN THE PART. WHEN I CONTACTED CHRYSLER I WAS TOLD I HAD TO TAKE IT TO AN AUTHORIZED DEALER TO HAVE THEM LOOK AT IT AND THEN THE DEALERSHIP WOULD HAVE TO CALL THEM BACK. I DID THAT AND THE SHOP MANAGER, JIM, TOOK AN APPROXIMATELY 15 SECOND LOOK AT THE BROKEN PART, SHUT THE HOOD, TOOK MY NUMBER AND ASKED WHY CHRYSLER SAID HE HAD TO CALL. I TOLD HIM THAT WAS WHAT I HAD BEEN TOLD AND HE SAID HE WOULD GET BACK WITH ME. I CALLED HIM THE NEXT DAY AND HE SAID HE HAD A CALL IN TO HIS DISTRICT MANAGER WHO HAD THE AUTHORITY TO AUTHORIZE REPAIRS. WHEN JIM CALLED BACK HE STATED THAT THE DISTRICT MANAGER WOULD NOT REPAIR THE BROKEN PART BASED ON THE NUMBER OF MILES ON THE VAN (83,000.) JIM ALSO STATED THAT HE HAD NEVER SEEN THIS HAPPEN BEFORE AND HAD NO IDEA WHAT COULD HAVE CAUSED THE MOUNT TO BREAK. HE AGREED THAT EVEN IF THE VAN HAD 200,000 MILES ON IT HE WOULD NOT EXPECT TO SEE THE BROKEN MOUNT. I ASKED WHAT OTHER RECOURSE I HAD AND HE STATED I WOULD HAVE TO CALL THE 1-800 CHRYSLER NUMBER. I THEN CALLED THAT NUMBER AND SPOKE WITH STEVE WHO TOOK A REPORT ( WHICH I REQUESTED TO HAVE FILED.) HE THEN TRANSFERRED ME TO CHERYL WHO READ THE REPORT AND THEN CALLED THE DEALERSHIP AND SPOKE WITH JIM. WHEN SHE RETURNE

Latches/Locks/Linkages
Filed Oct 19, 2008FL

2005 - CHRYSLER - TOWN AND COUNTRY- POWER LOCKS DO NOT WORK, NOR REMOTE LOCK... SEEMS TO BE A RECURRING PROBLEM WITH OTHER OWNERS BECAUSE I FOUND THIS THREAD; HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK. *TR

Air Bags › Frontal
Filed Oct 15, 200859,197 milesNY

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE AIR BAG LIGHT DIMMED. APPROXIMATELY FIVE MILES LATER, THE AIR BAG LIGHT BEGAN ILLUMINATING AGAIN. THE DEALER STATED THAT THE FRONT IMPACT SENSOR, WIRING, AND HARNESS WERE CORRODED. THE REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 59,397 AND FAILURE MILEAGE WAS 59,197.

Air Bags › Frontal
Filed Oct 10, 2008934,000 milesOH

RECALL COMPLAINT 07V192000 2005 TOWN AND COUNTRY. *TR

Air Bags
Filed Sep 30, 200851,000 milesNY

AIRBAG SENSOR LIGHT REMAINS ON, THEREBY RENDERING THE AIRBAGS INOPERATIVE. DEALER CLAIMS VEHICLE IS NOT COVERED BY RECALL. VEHICLE IS CURRENTLY REGISTERED IN NEW YORK, A STATE THAT USES SALT TO MITIGATE SNOW AND ICE AND THEREFORE FALLS WITHIN THE CRITERIA FOR RECALL. DOES MY VEHICLE QUALIFY FOR RECALL? (ORIGINALLY MAY HAVE BEEN REGISTERED IN FL. NOW REGISTERED IN NY). *TR

Steering
Filed Sep 27, 2008IN

2005 CHRYSLER TOWN AND COUNTRY , TURN ON THE VAN THERE IS AN IMMEDIATE WHINE. WHILE TURNING CORNERS AND GOING AT SLOWER SPEEDS VEHICLE WILL WHINE AND GRIND. HAS CONTINUALLY GOTTEN LOUDER OVER THE LAST 3 MONTHS. REPLACED POWER STEERING PUMP AFTER CONSULTING REPAIRMAN AND DID NOT FIX PROBLEM. NOW WE ARE LEAKING POWER STEERING FLUID AND WHINE AND GRIND IS EVEN LOUDER. HAVE READ MANY FORUMS ABOUT POWER STEERING RACKS GOING OUT, THAT IS OUR NEXT TRY, TO FIX WHINING PROBLEM. *TR

Structure › Body
Filed Sep 22, 200897,822 milesOH

FRONT HOOD EDGE HAS STARTED TO BUBBLE UP WITH RUST (2005 CHRYSLER TOWN AND COUNTRY VAN) MY 2001 DODGE CARAVAN HAS THE SAME PROBLEM BUT IS RUSTED THROUGH. I SEE THIS CONDITION ON OTHER CHRYSLER VANS IN THIS AREA (MANY VANS). I AM TOLD THAT THIS IS NOT COVERED UNDER WARRANTY AND WILL COST $1071.85 TO REPAIR. THERE IS NO DAMAGE ON THE EXTERNAL HOOD THAT WOULD CAUSE THIS (DENTS, PAINT NICKS, ETC.). I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD "I HAVE NO RECOURSE" BUT TO PAY TO GET IT REPAIRED. *TR

Latches/Locks/Linkages
Filed Sep 10, 200830,000 milesLA

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT USED THE REMOTE TO LOCK THE VEHICLE. THE LIGHTS FLASHED AND THE HORN SOUNDED, BUT THE DOORS DID NOT LOCK. THE DEALER REPROGRAMMED THE COMPUTER TWICE AND CHANGED THE LOCK SWITCH, BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 30,500 AND FAILURE MILEAGE WAS 30,000. UPDATED 10/14/08. *LJ UPDATED 10/16/08. *JB

Air Bags › Frontal
Filed Sep 4, 200867,000 milesMI

CHRYSLER TOWN AND COUNTRY 2005. 67,000 MILES. AIR BAG LIGHT ON DASH WOULD TURN ON SHORTLY AFTER STARTING AND DRIVING THE CAR. THE DEALER INFORMED ME THAT WHEN THE LIGHT IS ON THE AIR BAGS ARE DISABLED. WE ARE BEING CHARGED 350 DOLLARS TO REPLACE THE DEFECTIVE WIRING HARNESS IN THE FRONT BUMPER SENSOR FOR THE AIR BAG. I NOTICED THERE ARE SEVERAL SIMILAR COMPLAINTS ON THIS VEHICLE AND IT SHOULD BE RECALLED. *TR

Electrical System
Filed Sep 4, 200838,000 milesMI

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE LIGHT REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO AN ELECTRICAL MALFUNCTION IN THE AIR BAG SENSOR. THE TECHNICIAN ADVISED THAT THE SENSOR BE REPLACED DUE TO THE RISK OF THE AIR BAGS NOT DEPLOYING DURING A FRONT END CRASH. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 67,200.

Air Bags
Filed Sep 2, 200850,998 milesNY

THE AIR BAG SENSOR LIGHT CAME ON AND STAYED ILLUMINATED. I FOUND A SAFETY RECALL ON THE EXACT ISSUE BUT WAS TOLD BY MY DEALER MY VEHICLE DID NOT FIT INTO THE RANGE OF THE RECALL. THE NHTSA ID# OF THE ISSUE IS 07V192000. VEHICLE AT TIME HAD 50,998 MILES ON IT. I HAD TO PAY THE ENTIRE COST OF REPLACEMENT. *TR

Electrical System
Filed Aug 27, 200855,400 milesWV

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC SIDE DOOR WOULD NOT OPEN OR CLOSE AUTOMATICALLY. THE DOOR HAD TO BE OPENED MANUALLY. SHE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP TO HAVE IT REPAIRED AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILED WIRE BETWEEN THE SWITCH AND THE MOTOR. THE DEALER STATED THAT THE REPAIR WOULD COST BETWEEN $300-$600. THE FAILURE MILEAGE WAS 55,400.

Air Bags › Frontal
Filed Aug 25, 200845,000 milesMI

FAULTY FRONT AIRBAG SENSOR DUE TO CORROSION. *TR

Fuel System, Other
Filed Aug 25, 200856,454 milesAZ

FUEL PUMP MODULE ASSEMBLY DEVELOPED CRACKS NEXT TO THE OUT LET TUBE. THE TUBE THAT THE MAIN SUPPLY LINE CONNECTS. GAS AND FUMES LEAK. HAD THE ASSEMBLY REPLACED. THE VAN COULD HAVE CAUGHT FIRE OR EXPLODED. *TR

Steering
Filed Aug 24, 200856,000 milesNC

2005 CHRYSLER TOWN & COUNTRY PURCHASED NEW. GRINDING SOUND FROM THE FRONT END STARTING AT 17,000 MILES. NUMEROUS PARTS REPLACED UNDER WARRANTY. STEERING RACK LEAKING/FAILING WITH ONLY 56,000 MILES. LOCAL DEALERSHIP DENIES ANY KNOWLEDGE OF STEERING RACK AND PINION PROBLEMS. STEERING PROBLEMS ARE POTENTIALLY VERY DANGEROUS. I FEEL THAT THERE SHOULD BE A RECALL ON THIS VEHICLE. *TR

Fuel System, Gasoline
Filed Aug 23, 200870,000 milesTX

GAS TANK HAS A HOLE SOMEWHERE CLOSE TO TOP,WAS TOLD IT LOOKED LIKE MAYBE SOMETHING ACTUALLY RUBBED HOLE THERE. IT JUST STARTED LEAKING GAS. I CAN ONLY PUT ABOUT 10.00 AT A TIME. I AM PUTTING IT IN SHOP TODAY TO HAVE IT R EPAIRED BECAUSE IT IS VERY MUCH A SAFETY ISSUE. WE WERE JUST INFORMED ABOUT IT WHEN CAR WAS RETURNED BACK TO US AND THAT IT HAD BEEN LIKE THAT SINCE MAY OR JUNE OF THIS YEAR. SON CHECKED IT AND SAID IT LOOKED AS IF SOMETHING WAS RUBBING UP AGAINST IT. *TR

Suspension › Front
Filed Aug 22, 200865,940 milesNY

HIT BUMP IN THE ROAD AND THE PULLED TO THE RIGHT OF THE ROAD WERE I WAS FINAL ABLE TO STOP, THE RIGHT TOP STRUT PLATE BROKE, DROVE VERY SLOWLY HOME CALLED THE DEALER WHERE PURCHASED THE VAN AND THEY TOOK OUT STRUT AND THE STRUT PLATE, THE STRUT PLATE WAS COMPLETE ROTTED REPLACED WITH NEW STRUT PLATE. *TR

Equipment
Filed Aug 18, 200865,565 milesAZ

THE VEHICLE INVOLVED IS A 2005 CHRYSLER TOWN & COUNTRY LX MINIVAN WITH STOW-N-GO SEATING. AFTER REPAIRING A FLAT TIRE, THE SPARE TIRE HANGER JAMMED, CAUSING THE TIRE TO APPEAR IN PLACE BUT ACTUALLY LOOSE. THE HANGER IS A WINCH WITH A WIRE ROPE THAT RETRACTS TO HANG THE TIRE UNDER THE MID-SECTION OF THE VAN. THE WIRE ROPE SPOOLED UNEVENLY, JAMMING AGAINST THE HOUSING. NO ACCIDENT OCCURRED, BUT THERE IS HIGH POTENTIAL FOR HARM TO OTHER DRIVERS IF THE TIRE WERE TO FALL TO THE ROADWAY. *TR

Power Train › Automatic Transmission
Filed Aug 4, 200828,294 milesOH

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE ENGINE, BUT THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD SHIFT TO THE APPROPRIATE GEARS WITH A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND THEY REPLACED THE BRAKE SYSTEM. AFTER THE REPAIR, A LOUD NOISE CONTINUED TO BE HEARD FROM UNDERNEATH THE VEHICLE WHEN SHIFTING INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE LOUD NOISE; HOWEVER, IT WAS NOT PRESENT AT THE TIME OF SERVICE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT STATED THAT THE LOUD NOISE STILL EXISTS UNDERNEATH THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 34,000. UPDATED 09/04/08 *BF UPDATED 09/09/08. *JB

Air Bags › Frontal
Filed Jul 31, 200888,338 milesNY

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE DEALER STATED THAT THE AIRBAG CAUSED THE FAILURE. THERE IS A RECALL FOR THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE (NHTSA CAMPAIGN ID 07V192000). THE DEALER STATED THAT HER VIN WAS NOT INCLUDED AS PART OF THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 88,338.

Tires
Filed Jul 29, 200851,100 milesCT

I HAD A FLAT TIRE TODAY AND THE TOW TRUCK DRIVER COULD NOT REMOVE THE SPARE, LOCATED UNDER MY CAR. I WAS AMAZED AT THE POOR DESIGN OF THIS SPARE TIRE. WHO PUTS IT UNDER THE CAR??? THE TOW TRUCK DRIVER HAD TO EVENTUALLY GIVE UP AND TEMPORARILY PATCH MY TIRE SO I COULD GET HOME. MY CONCERN IS WHAT IF I WERE IN THE MIDDLE OF NOWHERE AND NOT REMOTELY CLOSE TO MY HOME AND THIS HAPPENED? SOMETHING NEEDS TO BE DONE WITH THIS SPARE TIRE AND ITS LOCATION. THE TOW TRUCK DRIVER SAID THIS HAPPENS WITH THIS CAR (AND OTHERS WHO PUT THE SPARE UNDER THE CAR) ALL THE TIME AND THERE WAS NOTHING MORE HE COULD DO TO FIX THE SITUATION BUT TO CHARGE ME A FEE OF $25.00 TO PLUG MY TIRE. THIS MAKES THE SPARE TIRE USELESS TO ME AND THAT CONCERNS ME. *TR

Engine and Engine Cooling › Engine
Filed Jul 28, 200829,000 milesNJ

WHILE DRIVING THE CAR AT NIGHT, WITHOUT ANY WARNING, THE ENGINE BEGAN RATTLING. AFTER HAVING IT TOWED TO A LOCAL DEALERSHIP, I WAS TOLD THE 7 YEAR/70000 MILE POWERTRAIN WARRANTY WOULD NOT BE HONORED UNLESS I CAN PROVE THE VEHICLE WAS PROPERLY MAINTAINED. THE CAR REQUIRES A NEW ENGINE, WHICH THE ESTIMATED TO BE $8000. THE CAR IS 3.5 YEARS OLD WITH 29,000 MILES AND HAD REGULAR OIL CHANGES. CHRYSLER STILL REFUSES TO HONOR THE WARRANTY. *TR

Engine and Engine Cooling
Filed Jul 24, 200827,226 milesNY

AT 27,000 MILES THE A/C ON MY CHRYSLER TOWN AND COUNTRY FAILED - LEAK IN REAR EVAPORTOR CORE. THE SYSTEM WILL HOLD NO REFRIGERANT AT ALL. THE DEALER, WHITE PLAINS CHRYSLER, 70 WESTCHESTER AVE., WHITE PLAINS, NY. CANNOT GET THIS PART AS IT IS ON BACK ORDER AND WILL NOT BE AVAILABLE FOR ONE MONTH AT LEAST. THERE ARE SEVERAL OTHER OF THE SAME VEHICLES AT THE SAME DEALERSHIP AWAITING THIS PART. THIS SEEMS AN UNREASONABLE SITUATION AND ONE THE MANUFACTURER SHOULD ADDRESS. THE ONLY EXPLANATION FROM THE MANUFACTURER WAS THAT THIS IS A POPULAR CAR! IT LOOKS LIKE AN EXTRAORDINARY NUMBER OF DEFECTS IN THIS PART AS I RESEARCH IT ON THE INTERNET. THAT THIS PART WILL NOT BE AVAILABLE UNTIL THE SUMMER IS OVER IS UNREASONABLE. WE ARE A RETIRED COUPLE AND MY HUSBAND HAS CONGESTIVE HEART FAILURE AND COULD NOT IN ANY WAY BE SUBJECT TO THE TEMPERATURES INSIDE THIS VEHICLE. WE ARE THUS WITHOUT TRANSPORTATION. WE ARE "TRAPPED" IN OUR HOME FOR THE ENTIRE SUMMER. WHY CAN'T THE MANUFACTURER MAKE THIS PART AVAILABLE TO THE DEALER IN A MORE TIMELY MANNER? *TR

Service Brakes, Hydraulic
Filed Jul 21, 20089,800 milesTX

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED ISSUES WITH HIS BRAKING SYSTEM. HE NOTICED THAT THE PROPORTIONAL VALVE WAS FAULTY AND THERE WAS 100% BRAKING POWER ON THE FRONT WHEELS, AND 0% BRAKING POWER ON THE REAR WHEELS. SUBSEQUENTLY, THE BRAKES WERE DANGEROUS IN WET WEATHER. HE TOOK THE VEHICLE TO THE DEALER AT LEAST FOUR TIMES, BUT THE FAILURE CONTINUED. THE DEALER REPLACED THE FRONT BRAKES, BUT NEVER INSPECTED THE REAR BRAKES. DUE TO THE FAILURE, THE DISC PADS AND CALIPERS ALSO HAD TO BE REPLACED. IN ADDITION, THERE WAS NO ABS IN THE VEHICLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 32,240 AND FAILURE MILEAGE WAS APPROXIMATELY 9,800.

Latches/Locks/Linkages
Filed Jul 21, 200844,000 milesPA

RANDOMLY, THE POWER LOCKS ON MY NEWLY PURCHASED 2005 CHRYSLER TOWN & COUNTRY TOURING EDITION (3.8L V6) DECIDED TO STOP WORKING. RESEARCH ONLINE TOLD US TO JUST REMOVE THE FUSE LABELED IOD AND THEN PUT IT BACK. THIS DOES STOP THE PROBLEM BUT IT'S TEMPORARY AND IN MY CASE IT STOPPED WORKING. AFTER FURTHER RESEARCH IT APPEARS THE VEHICLE NEEDS A COMPUTER UPDATE WHICH I'M EXPECTED TO PAY FOR. THIS UPDATE, IN MY CASE, WOULD REQUIRE ME TO LOSE MY CAR FOR AT LEAST A WEEK. SEEING THAT I AM IN A HIGH RISK PREGNANCY I DON'T THINK IT WOULD BE A GOOD IDEA TO NOT HAVE MY CAR. CHRYSLER KNOWS THIS IS A PROBLEM CAUSE THEY MADE THE UPDATE TO CORRECT IT. I THINK THIS IS A SAFETY ISSUE. I LEAVE MY CAR, HIT THE LOCK BUTTON, HEAR THE HONK TELLING ME IT'S LOCKED BUT IT'S NOT. SOMEONE CAN EASILY GET INTO MY CAR. AS WELL, I HAVE A 2 YEAR OLD. I HAVE THE CHILD LOCKS ON BUT IF THEY MALFUNCTION AS WELL OR SHE IS OUTSIDE OF THE CAR AND MANAGES TO OPEN THE DOOR WHEN THEY SHOULD BE LOCKED SHE COULD GET HER FINGERS STUCK IN THE HEAVY DOOR. I ALSO LIVE IN BEAR COUNTRY. IT'S NOT COMPLETELY UNUSUAL FOR BEARS TO MANIPULATE VEHICLES AND GET INSIDE WHEN THEY ARE LEFT UNLOCKED. WE ALWAYS LOCK OUR CARS. WE ALWAYS RELY ON THE CAR'S POWER LOCK OPTION THAT YOU PAY EXTRA FOR TO OPERATE PROPERLY. I THINK THE UPDATE SHOULD AT LEAST BE OFFERED, RAPIDLY AT A CHRYSLER SERVICE SHOP FREE OF CHARGE AND THE SAME DAY YOU MAKE YOUR APPOINTMENT AS IT IS A SAFETY HAZARD. *TR

Engine and Engine Cooling › Exhaust System
Filed Jul 21, 200869,000 milesMN

EGR VALVE FAILED AND WAS NOT CONSIDERED COVERED UNDER WARRANTY BY THE DEALER. *TR

Visibility › Power Window Devices and Controls
Filed Jul 19, 2008KY

DRIVERS SIDE WINDOW SUDDENLY STARTED TO MALFUNCTION; WOULD NOT GO UP AFTER ROLLING IT DOWN, OR WOULD NOT STOP WHEN BUTTON WAS NO LONGER PRESSED. WINDOW HAD TO BE PULLED BACK UP MANUALLY. *TR YESTERDAY, THE WINDOW SUDDENLY FELL INTO THE DOOR. OTHER COMPLAINTS ABOUT THIS APPEAR ELSEWHERE ON THE INTERNET.

Air Bags
Filed Jul 15, 200838,000 milesTX

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT WOULD ILLUMINATE ON AND OFF WITHOUT WARNING. THE LIGHT WOULD ILLUMINATE FOR APPROXIMATELY 20 SECONDS AND THEN DIM. SHE ALSO NOTICED THAT THE FAILURE OCCURRED APPROXIMATELY SIX TIMES PER DAY. THE DEALER STATED THAT THERE WAS NO RECALL INFORMATION; THEREFORE, THEY WOULD OFFER NO ASSISTANCE. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE); HOWEVER, THE MANUFACTURER WOULD NOT HONOR THE RECALL. THE CURRENT MILEAGE WAS 42,044 AND FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Structure › Body › Door1 injured
Filed Jul 15, 200829,998 milesMI

MY 2 YEAR OLD SON'S FINGERS WERE SEVERELY BRUISED WHEN THE POWER SLIDING DOOR CLOSED AND FAILED TO DETECT THE OBSTRUCTION (HIS FINGERS) AND REVERSE. *TR

Air Bags › Frontal
Filed Jul 7, 2008CO

AIR BAG SENSOR I HAVE COMPLAINED TO THE DEALERSHIP SINCE I PURCHASED THE VAN NEW I HAVE NOT BEEN ABLE TO GET RESULTS. *TR

Steering
Filed Jul 1, 2008WI

BROUGHT VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS TOLD THAT I NEEDED THE STEERING RACK REPLACED. PURCHASED THE VEHICLE A LITTLE OVER A YEAR AGO WITH A 1YR UNLIMITED MILES EXTENDED WARRANTY DUE TO THE FACT THAT IT WAS RETURNED UNDER THE LEMON LAW FOR A DIFFERENT MATTER. CONSIDERING THAT VANS ARE MORE OF A FAMILY ORIENTATED VEHICLE I FIND IT ODD THAT THERE HASN'T BEEN SOME TYPE OF RECALL ON THIS. HAVE BEEN TO SEVERAL DIFFERENT INTERNET FORUM DISCUSSIONS AND IT IS JUST AMAZING HOW MANY PEOPLE ARE HAVING THIS SAME PROBLEM. THE VEHICLE HAD ROUGHLY 46,000 MI. AT TIME OF DISCOVERY. THERE WEREN'T ANY NOISES OR ANYTHING OUT OF THE ORDINARY THAT WOULD HAVE SUGGESTED THAT THERE WAS SOMETHING AMISS. NOT SURE HOW LONG DRIVING LIKE THAT, WHICH WORRIES ME WITH CHILDREN. *TR

Visibility › Power Window Devices and Controls
Filed Jun 29, 2008FL

THE FRONT LEFT WINDOW DOES NOT WORK. I HAVE HEARD THAT CHRYSLER VEHICLES HAVE THIS PROBLEM MY NEPHEW'S JEEP ALSO HAD THIS PROBLEM AND IT IS EXPENSIVE TO REPAIR. THERE MUST BE A DEFECT IN THE WINDOW MOTOR, PLEASE ADVISE. *TR

Equipment › Appliance › Air Conditioner
Filed Jun 24, 200835,000 milesIL

LAST FALL (2007) STARTED TO NOTICE THAT THE AIR CONDITIONING WASN'T GETTING AS COLD AS FAST AS IT USE TOO. THEN THE FALL WENT BY AND SUMMER ARRIVED, WENT TO TURN ON THE A/C AND NOTHING BUT HOT AIR CAME OUT. BOUGHT A RECHARGE KIT TO SEE IF THE KILL SWITCH HAD BEEN ENGAGED FOR NOT HAVING THE PROPER LEVEL OF FREON IN THE SYSTEM. ONCE FREON WAS PUT IN, THE COMPRESSOR TURNED ON THEN THE PRESSURE WENT DOWN TO 0 IN A MATTER OF SECONDS. SHUT OFF THE CAR AND HEARD A HISSING SOUND COMING FROM THE RIGHT REAR WHEEL WELL AREA. REACHED UP AND WAS ABLE TO LOCATE A BOX WITH A TUBE COMING OUT OF IT (LATER FOUND OUT IT WAS CALLED THE EVAPORATOR CORE EXTENSION UNIT) AND WAS ABLE TO PLACE MY FINGER OVER THE PART AND THE HISSING STOPPED. SINCE THE CAR IS OUT OF WARRANTY, I DECIDED TO REPLACE THE PART MYSELF. TRIED TO PURCHASE IT AT A REGULAR AUTO PART STORE, BUT IT HASN'T BEEN RELEASED TO SELL THAT WAY. SO, I CONTACTED MOPAR (CHRYSLERS DIRECT AUTO SUPPLIER) - THEY SAID THE PART WAS ON BACK ORDER TILL THE MIDDLE OF AUGUST. I HAVE, ALSO, CONTACTED THE LOCAL DEALERSHIP - WHICH INFORMED ME THERE WAS OVER 2300 BACKORDERS FOR THIS PART AND THAT IT MIGHT BE IN 2-3 WEEKS. THIS IS WERE I STARTED TO THINK THAT THIS IS A DESIGN FLAW WITH THE CAR. THIS PART IS LOCATED DIRECTLY ON THE UNDERBODY RIGHT BEHIND THE RIGHT REAR WHEEL WELL. THERE IS NO PROTECTION FROM WHATEVER CAN BE FLUNG UP FROM THE TIRES. AND WITH 2300 PARTS ON BACK ORDER, MAKES ME THINK THIS IS A SEVERE PROBLEM THAT NEEDS TO BE ADDRESSED. SINCE

Steering
Filed Jun 3, 200843,283 milesPA

FAILED STEERING RACK ON CHRYSLER VAN AT 43,000 MILES. PA VEHICLE INSPECTION ISSUE REQUIRED TO BE REPAIRED. RACK LEAKING OIL WHICH DRIPS ONTO HOT EXHAUST SYSTEM PIPE. VAN BECOMES DIFFICULT TO STEER AT TIMES. CHRYSLER CORPORATION REFUSED ASSISTANCE ALTHOUGH DEALER SERVICE REPRESENTATIVE STATED HUGE PROBLEM EXISTS WITH MANY BACKORDERED STEERING RACK SYSTEMS FOR THESE VANS AND IS CONSIDERED A MANUFACTURING DESIGN AND QUALITY ISSUE. CHRYSLER, HOWEVER, LEAVES THE FINANCIAL FIX TO COME FROM ITS CUSTOMER WITHOUT ASSISTANCE. NO SAFETY RECALL WHICH IS INCREDIBLE! *TR

Suspension
Filed Jun 2, 200855,000 milesNY

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. IN DECEMBER OF 2007, THE CONTACT HEARD A CLICKING NOISE WHILE TURNING THE VEHICLE AT 35 MPH. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT MAKE ANY REPAIRS. SHE RETURNED TO THE DEALER IN JANUARY OF 2008, BUT THE DEALER STILL COULD NOT FIND ANY FAILURE. MOST RECENTLY, THE DEALER STATED THAT THE POWER STEERING RACK WAS LEAKING. THE DEALER RECOMMENDED THAT SHE REPLACE THE POWER STEERING GEAR AT THE COST OF APPROXIMATELY $800. THE CURRENT MILEAGE IS 62,020 AND FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 06/16/08 *BF

Steering
Filed May 26, 200857,000 milesGA

I NOTICE SOME OIL LEAKS ON MY DRIVE WAY .SO I TOOK MY CAR IN TOO HAVE IT LOOK AT AND WAS TOLD I NEED A NEW POWER STEERING RACK REPLACE. IT S GOING TO COST ME 1000.00 TO GET IT FIX. I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM THIS ISSUE SHOULD BE A RECALL. I ALSO READ THAT CHRYSLER HAS REDESIGN THE RACK AND PIN FOR THIS MODEL. WHY ARE THEY DOING THIS UNLESS IT IS A PROBLEM THAT THEY ARE TRYING TO COVER IT UP. I AM REALLY DISAPPOINTED IN CHRYSLER I NOW AM RETHINKING IF CHRYSLER WAS A GOOD CHOICE FOR ME AND MY FAMILY. *TR

Power Train › Automatic Transmission
Filed May 22, 200880,000 milesGA

THERE WERE NO EVENTS LEADING UP TO THIS PROBLEM. CAR WAS TAKEN REGULARLY FOR OIL CHANGES AND REQUIRED MANUFACTURER MAINTENANCE AT THE DEALERSHIP. CAR WAS BEING DRIVEN AND WHILE PULLING ACROSS HIGHWAY IT JUST DOES NOT GO. THE CAR CONTINUED TO RUN BUT THE TRANSMISSION WOULD NOT ENGAGE AND PULL THE VEHICLE. ACCORDING TO THE DEALERSHIP, THE PUMP PROBABLY WENT OUT AND CAUSED THE DAMAGE TO THE TRANSMISSION. THUS, THE ENTIRE TRANSMISSION IS BEING REPLACED. THIS IS A 3 YEAR OLD VEHICLE AND HAS 80,000 MILES. THERE WERE NO WARNING LIGHTS NOR ANY OBSERVABLE SIGNS THAT THE VEHICLE WAS IN ANY DISTRESS. MAYBE A FACTORY DEFECT BUT EXTREMELY DANGEROUS.

Steering
Filed May 19, 200857,285 milesCT

I HAVE A 2005 CHRYSLER TOWN COUNTY LX. I HAVE BEEN HAVING THIS PROBLEM SINCE I GOT THE CAR AS ALWAYS THERE IS NOTHING WRONG THEY SAY, BUT HAD TO REPLACE RACK AND PINION AND NOW I AM BACK TO THE SAME THING AGAIN I FEEL THAT THIS IS A PROBLEM WITH ALL 2005 TOWN COUNTY FROM WHAT I HAVE HEARD. I HAVE GONE THROUGH THREE FRONT END ALIGNMENTS A SET OF TIRES AND I GET THE SAME OLD STORY BLAH BLAH, SOMETHING NEEDS TO BE DONE PLEASE HELP ALL OF US ON THIS ISSUE. *TR

Steering
Filed May 16, 2008MD

BEGAN HEARING "WHIRRING" NOISE UPON COLD START. UPON TAKING TO MY REGULAR MECHANIC - WAS TOLD THAT THERE WAS A LEAK IN THE POWER STEERING RACK AND IT WOULD HAVE TO BE REPLACED. HOWEVER THE PART HAD TO BE BACK-ORDERED AND DID NOT GET IT REPLACED UNTIL 4/28/08 AT A COST OF $1,200.00! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →