Page 11 of 18 · complaints 501–550 of 857

2005 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Visibility
Filed Jul 28, 2009MI

I PURCHASED A PAIR OF RAIN X 28 LATITUDE WIPERS FOR A 2005 CHRYSLER TOWN & COUNTRY MINIVAN IN NOVEMBER OF 2008 FROM WALMART AT THE COST OF $18.97 EACH. I HAD BEEN PLEASED WITH THEIR PERFORMANCE. ON THE 8TH OF JULY WHEN I TURNED THE WINDOW WASHER ON DURING A SEVERE RAINSTORM, THE PASSENGER SIDE WIPER FLEW OFF. THE PRE INSTALLED CONNECTOR CAME OUT AND I COULD NOT FIND IT. I DO NOT KNOW WHETHER IT JUST POPPED OUT OR WAS BROKEN OR NOT. I STOPPED AT THE WALMART STORE WHERE IT WAS PURCHASED IN EAST TAWAS, MICHIGAN TO SEE IF THERE WAS EITHER A GUARANTEE OR SOME WAY I COULD GET ANOTHER CONNECTOR. I WAS TOLD BY THE AUTO DEPT. MANAGER ON DUTY THAT THERE WAS NO GUARANTEE AND THAT THE WIPER SHOULD BE REPLACED EVERY 6 MONTHS ANYWAY AND THERE WAS NO WAY TO GET ANOTHER CONNECTOR WITHOUT PURCHASING A NEW WIPER. I CONSIDER THIS A SAFETY HAZARD. IF IT HAPPENED TO THE DRIVERS SIDE WIPER AND A CAR OR SOME OTHER OBSTACLE WAS IN MY PATH THERE IS A GOOD CHANCE I WOULD NOT HAVE SEEN IT AND A SERIOUS ACCIDENT COULD HAVE OCCURRED. THE MINIVAN WAS DRIVEN LESS THAN 3000 MILES SINCE THE NEW BLADES WERE INSTALLED. THE CAR IS ALWAYS GARAGED. I HAVE BEEN DRIVING CARS FOR 58 YEARS AND HAVE NEVER HAD A WIPER FLY OFF. I BELIEVE THAT THERE HAD TO BE A DEFECT IN THIS WIPER. THE WIPER ON THE DRIVERS SIDE WORKS FINE SHOWING NO SIGNS OF WEAR. *TR

Visibility › Windshield Wiper/Washer
Filed Jul 26, 2009MI

I PURCHASED A PAIR OF RAIN-X 28 LATITUDE WIPERS FOR A 2005 CHRYSLER TOWN & COUNTRY MINIVAN IN NOVEMBER OF 2008 FROM WALMART AT THE COST OF $18.97 EACH. I HAD BEEN PLEASED WITH THEIR PERFORMANCE. ON THE 8TH OF JULY WHEN I TURNED THE WINDOW WIPERS ON DURING A SEVERE RAINSTORM, THE PASSENGER SIDE WIPER FLEW OFF. THE PREINSTALLED CONNECTOR CAME OUT AND I COULD NOT FIND IT. I STOPPED AT THE WALMART STORE WHERE IT WAS PURCHASED IN EAST TAWAS, MICHIGAN TO SEE IF THERE WAS EITHER A GUARANTEE OR SOME WAY I COULD GET ANOTHER CONNECTOR. I WAS TOLD BY THE AUTO DEPT. MANAGER ON DUTY THAT THERE WAS NO GUARANTEE AND THAT THE WIPER SHOULD BE REPLACED EVERY 6 MONTHS ANYWAY AND THERE WAS NO WAY TO GET ANOTHER CONNECTOR. THE TOWN & COUNTRY IS A 2ND VEHICLE AND LITTLE USED. IT HAD LESS THAN 3000 MILES ON IT SINCE NOVEMBER WHEN THE BLADES WERE REPLACED. IT IS ALWAYS GARAGED. THERE IS NO SIGN OF WEAR ON THE DRIVER?S SIDE BLADE AND BOTH BLADES WIPED CLEAN UNTIL THIS INCIDENT. I HAD TO PURCHASE A NEW BLADE, BUT WOULD LIKE TO KNOW HOW A BLADE THAT IS ADVERTISED FOR WINTER, SPRING/FALL, AND SUMMER HAS TO BE REPLACED EVERY 6 MONTHS WHEN NOT WORN. I REALIZE THAT THE DURABILITY AND LONGEVITY IS DEPENDENT UPON USAGE, BUT THIS SEEMS A LITTLE EXTREME TO ME. I HAVE NEVER REPLACED BLADES THAT OFTEN AND HAVE NEVER PAID THAT MUCH FOR BLADES BEFORE SO I EXPECT THESE BLADES TO LAST LONGER AND FROM THE CONDITION OF THE DRIVER?S SIDE BLADE IT LOOKS LIKE THEY WILL. IT IS NOT MY FAULT THAT THE PREINSTALLED CONNECTOR

Visibility
Filed Jul 17, 200966,974 milesIL

WHILE DRIVING ON THE INTERSTATE IN JANUARY 2009 THE HEATER BLOWER FAN SUDDENLY WENT TO FULL BLAST AND FULL HEAT. II WAS NOT ABLE TO TURN IT OFF OR DOWN. AFTER EXITING THE INTERSTATE AND PARKING THE MINI VAN, I TURNED THE ENGINE OFF FOR A MINUTE AND AFTER RESTARTING EVERYTHING WAS NORMAL. LATER THAT SAME MORNING THE HEATER AGAIN WENT TO FULL BLAST WITH NO INPUT FROM ME. I TOOK THE VEHICLE INTO THE DEALER AND AFTER 30 MINUTES, THE SERVICE MANAGER SAID IT WAS FIXED FOR NOW BUT TOLD ME I NEEDED A NEW TEMPERATURE CONTROL MODULE; HE WOULD HAVE TO ORDER ONE AT $750.00, I REPLIED THAT I'D THINK ABOUT IT. DURING THE NEXT FEW WEEKS THE PROBLEM OCCURRED AGAIN AND AFTER TURNING THE ENGINE OFF EVERYTHING SEEMED TO WORK OK. SOMETIMES THE PROBLEM WOULD GO AWAY ON ITS OWN. IT WAS NOT UNTIL THE WEATHER BEGAN TO WARM THAT I DISCOVERED I HAVE NO A/C, ALTHOUGH THE FREON LEVEL APPEARED TO BE OK. I CALLED AUTOZONE TO INQUIRE ABOUT A REPLACEMENT PART AND THEY INFORMED ME THAT CHRYSLER HAD NOT RELEASED THE PART FOR THE AFTERMARKET BUT THEY COULD ORDER A USED PART FOR $209.00. THE REPLACEMENT PART WOULD CARRY A 3 YEAR WARRANTY. I ORDERED THE PART WHICH WAS DELIVERED A FEW DAYS LATER. IT TOOK LESS THAN 30 MINUTES TO REPLACE THE UNIT AND EVERYTHING IS NOW LIKE NEW. *TR

Air Bags › Frontal
Filed Jul 8, 200950,000 milesIL

THE AIRBAG SENSOR ON M Y 2005 CHRYSLER TOWN AND COUNTY HAS FAILED. THE DEALERSHIP REPORTS MY PARTICULAR CAR IS NOT COVERED UNDER MANUFACTURER'S RECALL 07V192000 (NHTSA ACTION # EA06003). SINCE OVER 270,000VEHICLES WERE INVOLVED, PERHAPS IT SHOULD BE EXPANDED TO COVER ADDITIONAL VEHICLES. THE DEALERSHIP WANTS TO CHARGE ME NEARLY $300 TO CORRECT THE AIR BAG SENSOR LIGHT. THANK YOU FOR YOUR ASSISTANCE. *TR

Latches/Locks/Linkages
Filed Jul 8, 2009NH

2005 CHRYSLER T&C LX-36K MILES, HAVE A PROBLEM WITH LOCKING LEFT SLIDING DOOR (AUTOMATIC OR MANUAL WAY, TRIED BOTH WAYS) MINIVAN IS FOR KIDS, AND LOCKS HAVE TO LOCK. *TR

Latches/Locks/Linkages
Filed Jun 30, 200950,000 milesOH

POWER DOOR LOCKS STOPPED FUNCTIONING; REMOVED IDO FUSE (20 AMP) FOR ABOUT 1 MIN. AND REINSTALLED; POWER DOOR LOCK FUNCTION RESUMED. *TR

Air Bags › Frontal
Filed Jun 27, 200955,000 milesNY

2002-2006 DODGE CARAVAN, CHRYSLER TOWN & COUNTRY, AIR BAG FAILURE THROUGH DEFECTIVE STEERING CLOCKSPRING PART. THIS IS STILL AN ONGOING DEFECT THAT INACTIVATE THE AIRBAG SYSTEM. I AM ACTIVELY INVOLVED IN A AUTO REPAIR FORUM AND THE TOTAL NUMBER OF CLOCKSPRING FAILURES IS EXTREMELY HIGH. THIS IS FROM NORMAL USAGE, NOT FROM ANY PERSON DAMAGING IT. CHRYSLER IN THE PAST YEAR MODELS HAS OFFERED TO REPAIR THEM. BUT NOW REFUSES. I HAVE REPLACED MINE FOR $300+ COLLISION CATALOG - 2005 - CHRYSLER - TOWN AND COUNTRY RESTRAINT SYSTEMS, AIR BAG COMPONENTS, CLOCKSPRING. *TR

Latches/Locks/Linkages
Filed Jun 25, 200984,000 milesAL

THE POWER DOOR LOCKS DO NOT WORK EITHER WITH THE FOB OR WITH THE POWER LOCK BUTTON ON THE DOOR PANELS. THE INTERNET IS FULL OF DISCUSSION ON THIS TOPIC EACH WITH SEVERAL COMPLAINTS, ALL OF THEM SAYING THAT THERE IS NO PERMANENT FIX. THIS VEHICLE HAS ONLY ONE KEY ENTRY, SO THAT YOU CAN OPEN ONLY THE DOOR WITH THE KEY AND THE ONE BEHIND IT WITHOUT CLIMBING INTO THE VEHICLE AND CRAWLING AROUND INSIDE. THERE IS MUCH ADVICE ON THE INTERNET FOR TEMPORARY FIXES THAT REQUIRE OPENING THE HOOD AND UNHOOKING THE BATTERY CABLE DAILY TO RESET A COMPUTER ETC. *TR

Latches/Locks/Linkages
Filed Jun 22, 200970,000 milesFL

ON 2005 CHRYSLER TOWN AND COUNTRY, POWER DOOR LOCKS COMPLETELY STOP WORKING. VAN ONLY HAS ONE KEY HOLE! PULLING THE BATTERY CABLES, FIXES THE PROBLEM TEMPORARILY, THEY STOP WORKING AGAIN. DEALER WANTS $90 TO UPGRADE SOFTWARE. INTERNET SEARCH SHOWS THIS IS A VERY COMMON PROBLEM ! SOFTWARE/ UPDATE PROBLEMS SHOULD BE FIXED AT NO COST. *TR

Air Bags › Frontal
Filed Jun 3, 200980,000 milesMN

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT IN THE AIR BAG HARNESS. HE WAS CONCERNED THAT THE AIR BAGS WOULD NOT OPERATE CORRECTLY IN THE EVENT OF A CRASH. THE DEALER VERIFIED THE FAILURE AND STATED THAT THE CONTACT NEEDED TO REPLACE THE AIR BAG HARNESS AT THE COST OF $400. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 80,000.

Structure › Body › Door1 injured
Filed May 28, 200940,000 milesMI

MY RIGHT FOREARM WAS CRUSHED WHEN THE DRIVER'S SIDE POWER SLIDING DOOR CLOSED ON IT AFTER ENCOUNTERING AN OBSTRUCTION (A LAWN CHAIR). I HAD PRESSED THE BUTTON TO OPEN THE DOOR, REACHED AROUND TO PUT A DRINK IN A COOLER ON THE BACK SEAT FLOOR, THE DOOR RAN INTO A LAWN CHAIR AND REVERSED, CRUSHING MY ARM. SIX DAYS LATER, MY ARM IS STILL HORRIBLY BRUISED AND SORE. I HAD SOMEONE TAKE PICTURES TO DOCUMENT THIS ACCIDENT. THE DEALER DIDN'T EVEN KNOW THAT THE SIDE DOORS HAVE NO SAFETY SENSORS LIKE ON THE POWER LIFTGATE. THE SIDE POWER SLIDING DOORS SHOULD ALSO HAVE SAFETY SENSORS! IF IT HAD BEEN MY 2 YEAR OLD GRANDSON, HE'D BE DEAD NOW! *TR

Air Bags
Filed May 28, 200937,000 milesTX

LIGHT CAME ON INDICATING AN ISSUE WITH THE AIRBAGS. LIGHT ON MOST TIMES THE CAR IS STARTED, HOWEVER, A FEW TIMES IT DID NOT APPEAR. WAS TOLD THAT IT WAS A SHORT IN THE ELECTRICAL SYSTEM OF THE SRS LOCATED IN THE DRIVER'S SIDE SEAT BELT CLIP. THE SHORT WOULD RESULT IN THE AIRBAGS NOT DEPLOYING. *TR

Steering
Filed May 26, 200967,000 milesTX

THIS COMPLAINT IS IN REFERENCE TO A 2005 CHRYSLER TOWN & COUNTRY MINIVAN. THE APPROXIMATE MILEAGE IS 67,000. UPON NOTICING WHAT APPEARED TO BE A FLUID LEAK ON THE GROUND IN MY DRIVEWAY, I LOOKED BUT COULD NOT FIND THE SOURCE OF THE FLUID. AFTER A SCHEDULED VISIT TO A LOCAL CHRYSLER DEALER REPAIR CENTER, I WAS TOLD THAT THE POWER STEERING PUMP/RACK & PINION WOULD NEED TO BE REPLACED AT A COST OF ROUGHLY $1400. THIS IS RIDICULOUS - IN ALL OF MY YEARS I HAVE NEVER SEEN A FAILURE OF A MAJOR STEERING SYSTEM IN SUCH A SHORT PERIOD OF TIME. AFTER RESEARCHING COMPLAINTS ONLINE I HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS WITH THIS SAME VEHICLE. WHAT CAN BE DONE TO FORCE A SAFETY RECALL ON THIS PRODUCT?? *TR

Parking Brake
Filed May 17, 200937,000 milesSC

FOR THE SECOND TIME, OUR REAR RIGHT WHEEL LOCKED UP. WE HAD TO HAVE IT TOWED TO THE DEALER. WHEN THEY FIXED IT, THEY SAID IT BECAME RUSTY FROM SITTING. WE ALWAYS USE THE EMERGENCY BRAKE TO KEEP IT FROM ROLLING AND THEIR ADVICE WAS NOT TO USE THE EMERGENCY BRAKE ANYMORE. *TR

Air Bags › Frontal
Filed May 5, 200932,000 milesMA

2005 CHRYSLER TOWN AND COUNTRY AIRBAG SENSOR WARNING LIGHT.DEALER REPAIRED CAR, BUT WOULD NOT COVER IT UNDER RECALL...NHTSA 07V192000 STATES THAT IT WOULD BE COVERED. 07V192000 DESCRIBES THE PROBLEM EXACTLY AS IT HAPPENED. DEALER IS BERTERA DODGE CHRYSLER JEEP INC. WESTFIELD MA.01085..R.O. #DOCS161478. *TR

Service Brakes, Hydraulic › Brake Fluid Low Warning › LampCrash
Filed Apr 27, 200933,000 milesMA

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE BREAK WARNING INDICATOR LOST PRESSURE; THEREFORE, THE WARNING LIGHT DID NOT INDICATE THAT THERE WAS A FAILURE AND CAUSED THE DRIVER TO CRASH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE DEALER REPLACED THE BREAK CALIPERS AND THE MASTER CYLINDER. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THE CONTACT IS EXPECTING A RETURN CALL WITHIN FOUR DAYS. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 34,000.

Service Brakes, ElectricCrash
Filed Apr 26, 200937,000 milesIA

ABS AND TRACTION CONTROL FAILURE. AT 37,000 MILES MY ABS AND TRACTION CONTROL LIGHTS CAME ON. I TOOK IT TO THE DEALER AND THEY WOULD NOT DO ANYTHING BECAUSE IT WAS OUT OF WARRANTY. I CALLED CHRYSLER AND THEY TOLD ME THE SAME THING. ALSO MY SERVICE ENGINE SOON LIGHT CAME ON AND WAS TOLD IT IS MY EGR VALVE. MY BRAKES FAILED AND HIT MY MUSTANG WITH THE VAN. STILL THEY WOULD DO NOTHING ABOUT IT. *TR

Exterior Lighting
Filed Apr 23, 200993,000 milesIL

HEADLIGHTS GO OFF WHILE DRIVING. SOMETIMES THE LIGHTS COME BACK ON AFTER A FEW SECONDS, AFTER TURNING THE SWITCH ON AND OFF REPEATEDLY OR SOMETIMES THE LIGHT DO NOT COME ON UNTIL AFTER THE VEHICLE IS STOPPED AND IGNITION TURN OFF AND VEHICLE RESTARTED. THE PROBLEM IS SUPPOSE TO BE A MULTIFUNCTION SWITCH. WHEN YOU ARE DRIVING 55 MPH DOWN THE ROAD, THIS IS NOT SAFE. *TR

Air Bags
Filed Apr 22, 200954,000 milesWI

AIR BAG WARNING LIGHT WOULD NOT GO OFF. HAD CHRYSLER DEALER DIAGNOSE VEHICLE THAT BOTH FRONT IMPACT SENSORS AND HARNESS WERE FAULTY AND NEEDED REPLACEMENT. I AM ASKING CHRYSLER TO REIMBURSE ME FOR FULL COST OF REPAIR. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Apr 13, 200960,000 milesOH

AIR BAG SENSORS IN FRONT BUMPER CORRODED AND FAILED. I HAD TO REPLACE THEM AT THE COST OF OVER $300. I HAVE THE OLD PARTS. *TR THE CONSUMER WAS INFORMED OF A RECALL AFTER THE REPAIRS WERE MADE TO HIS VEHICLE REGARDING THE AIR BAG SENSORS AND HE IS NOW SEEKING REIMBURSEMENT. UPDATED 08/10/11. JB

Air Bags
Filed Apr 1, 2009OH

2005 CHRYSLER TOWN & COUNTRY HAD A PROBLEM WITH THE AIR BAG SYSTEM INVOLVING THE RESTRAINT SYSTEM AND CORRODED AIR BAG SENSOR CONNECTORS. *NJ THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE DEALER REPLACED THE FRONT IMPACT SENSORS, WIRING AND SEAT BELT TENSIONERS, BUT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. *JB

Engine and Engine Cooling › Exhaust System
Filed Mar 30, 200950,581 milesIL

I WENT TO A MECHANIC TO FIND OUT WHY THE ENGINE LIGHT WAS ON. HE TOLD ME IT WAS THE EGR VALVE (EXHAUST SYSTEM EMISSION CONTROL GAS RECIRCULATION VALVE) THAT HAD TO BE REPLACED. THE ENGINE LIGHT HAS BEEN ON EVER SINCE. I CANNOT TAKE IT TO BE FIXED BECAUSE I DO NOT HAVE THE MONEY TO REPLACE IT, BUT HAVE TO HAVE THE EMISSION TEST DONE BY MARCH 31, 2009. *TR

Engine and Engine Cooling › Exhaust System
Filed Mar 24, 200953,000 milesID

I STARTED HEARING A WHINNING NOISE COMING FROM THE HOOD OF THE VAN A COUPLE OF MONTHS AGO. THE NOISE WAS WORSE WHEN THE WEATHER WAS COLDER AND THEN THE ENGINE LIGHT CAME ON. TOOK IT IN AND DISCOVERED THAT THE POWERSTEERING FLUID HAD LEAKED OUT AND THE RACK AND PINION NEEDED TO BE REPLACED. THE REASON THE ENGINE LIGHT CAME ON WASN'T BECAUSE OF THE POWERSTEERING BUT BECAUSE THE EGR VALVE NEEDED TO BE REPLACED AS WELL AS THE BRAKES (FRONT/BACK) NEEDED REPLACING. JUST HAD THEM REPLACED NOT THAT LONG AGO. $2300.00 LATER. DRIVE AWAY, 1 WEEK LATER ENGINE LIGHT COMES ON AGAIN, NOW I HAVE AN ENGINE OIL LEAK AND THE EMISSIONS EXHAUST SYSTEM IS FAULTY. I ONLY HAVE 55,000 MILES ON THIS VEHICLE AND IT IS LESS THAN 4 YEARS OLD, I WOULD EXPECT THIS FROM AN OLDER CAR. I HAVE A FAMILY OF 6 TO WORRY ABOUT THEIR SAFETY AND I AM NOT VERY CONFIDENT IN THIS PRODUCT THAT CHRYSLER HAS PRODUCED. IT IS A SHAME THAT THEY ARE NOT WILLING TO STEP UP TO THE PLATE AND ADMIT THEIR FAULTS. THEY HAVE LOST ME AS A FUTURE CUSTOMER AS WELL AS MY FAMILY AND FRIENDS. IN TODAY'S ECONOMY, OUR HARD EARNED MONEY ON A TEACHER'S SALARY IS QUICKLY GOING DOWN THE DRAIN WITH THIS VEHICLE. ARE THEY WAITING FOR A DEATH TO ACTUALLY OCCUR BEFORE THEY START TO HONOR A RECALL? I WOULDN'T HAVE KNOWN ABOUT THIS FORUM IF IT WASN'T FOR CONSUMER REPORTS. HOW MANY CHRSYLER CONSUMERS ARE OUT THERE WHO DON'T KNOW WHERE TO LOOK AND FIND OUT THAT THEY HAVE A FAULTY VEHICLE,THAT THEY REALLY AREN'T DOWN ON THEIR LUCK. YOU CAN BE SURE, THAT

Service Brakes, Hydraulic
Filed Mar 5, 2009OH

FRONT BRAKES OVERHEATED DUE TO CALIPERS STICKING. ROTORS ETC. REPLACED. 4 MONTHS LATER PEDAL VIBRATIONS TAKES ME BACK TO THE NON-DEALER SHOP AND ROTORS ARE WARPED FROM BRAKES OVERHEATING. EVERYTHING REPLACED UNDER SHOP WARRANTY. 2 MONTHS LATER - SAME THING - SHOP IS NOW GOING TO REPLACE THE PARTS WITH CHRYSLER PARTS INSTEAD OF AFTERMARKET ONES. AFTER READING 15 SIMILAR COMPLAINTS IN THIS DATABASE - MAKES ME WONDER ABOUT THIS BEING A FAULTY DESIGN. *TR

Fuel System, Other
Filed Mar 4, 200960,750 milesGA

FAILURE OF EGR VALVE ON 2005 TOWN AND CHRYSLER TOURING MINIVAN. THIS PROBLEM IS A KNOW ISSUE BUT CHRYSLER REFUSES TO ISSUE A RECALL ON THIS PROBLEM. THE EGR VALVE MUST ATLEAST CARRY 100K MILE WARRANTY, BUT IN MY CASE AS I AM FRM GEORGIA, I HAVE ONLY 3YR/36K MILE PART AND SVC WARRANTY. AFTER CALLING THE CORPORATE OFFICE I WAS ABLE TO FIGHT AND RECEIVE SOME CREDIT FOR GETTING THIS PART REPLACED AS MY VEHICLE HAS ONLY 60K MILES ON IT. I HAD TO PAY A $100 DEDUCTIBLE WHICH I STILL BELIEVE IS A RIPOFF FOR THE CONSUMER BUT A BONUS FOR THE DEALERSHIP. MY DEALER - MARK DODGE/CHRYSLER DEALERSHIP IN WOODSTOCK GEORGIA - CHARGED ME FOR THE $100 DEDUCTIBLE + ALSO HAD ME PERFORMED A THROTTLE BODY DVC TO CLEAN THE CARBON BUILT UP. THE TOTAL CHARGES I END UP PAYING ON 3/3/09 WAS $283.20 TO THIS DEALER. THIS IS THE 2ND TIME I HAVE PAID FOR A $100 DEDUCTIBLE - THE LAST ONE WAS FOR A WATER PUMP - ALTHOUGH COVERED UNDER WEAR AND TEAR WARRANTY - I WAS ABLE TO AVOID ANOTHER HEFTY RIPOFF. I BELIEVE - THAT IF I HADN'T CALLED IN CHRYSLER I WOULD HAVE PAID CLOSE TO $500 + THE THROTTLE BODY CLEANUP SVC CHARGE TO THIS MARK DODGE DEALERSHIP WHO WERE READY TO RIPOFF CONSUMERS. WITH THE PEOPLE OF AMERICA HELPING TO BAILOUT CHRYSLER - ITS NO WONDER WHY THIS COMPANY WILL FAIL OTHERWISE. THEIR TRACK RECORD OF PRODUCING CHEAP/SHOTTY CARS IS VISIBLE WITH DEALERSHIPS MIXED IN WITH THEIR RIPOFF MKTG - I WANT A COMPLETE REFUND OF MY DEDUCTIBLE FOR ALL THE PARTS CHRYSLER HAS ASKED TO PAYUP AS WELL AS ADDITIONAL CHAR

Steering
Filed Mar 2, 200961,300 milesOH

1) DROVE TO HOME FROM WORK AND BACKED VAN INTO GARAGE 2) HALF HOUR LATER NOTICED SIGNIFICANT LEAKAGE TRICKLING FROM RIGHT HAND SIDE UNDER THE ENGINE. 3) NOTICED POWER STEERING WAS HARDER TO STEER. *TR

Service Brakes, Hydraulic
Filed Mar 2, 200958,000 milesOH

1) NORMAL DRIVING 2) BRAKE PADS WEAR OUT FASTER THAN USUAL WHEN COMPARING IT TO OTHER CHRYSLER MINIVAN MODELS NOT TOWN AND COUNTRY. 3) I HAD THE BRAKE PADS REPLACED MORE OFTEN THAN EXPECTED. *TR

Electrical System
Filed Feb 27, 2009MD

BOUGHT MY CAR MARCH 1ST 2005. TOOK IT BACK ON MARCH 11TH 2005 BECAUSE THE REMOTE START FOR THE CAR WOULD START THE CAR FOR TWO SECONDS THEN CUT OFF, THEN START AGAIN FOR TWO SECONDS, THEN CUT AGAIN,ECT. THE CAR DEALER SHOP REPAIRED THE PROBLEM THAT DAY. AFTER I TOOK THE CAR HOME, THE REMOTE STOPPED WORKING AFTER TWO DAYS. I TOOK THE CAR BACK TO THE CAR DEALER. THEY SAID THEY REPLACED A PART AGAIN. WELL, I DIDN'T TRY USING THE REMOTE AGAIN UNTIL FEBRUARY OF 2007. WHEN I TRIED TO USE IT THEN, IT JUST WOULD NOT WORK AT ALL. I DID NOT TAKE IT BACK TO THE CAR DEALER UNTIL AUGUST OF 2008 TO SEE IF THEY WOULD REPAIR OR REPLACE IT AGAIN. THE CAR DEALER TOLD ME THIS WOULD BE THE LAST TIME THEY WOULD REPAIR THIS REMOTE PROBLEM ON THIS CAR BECAUSE THE WARRANT HAD RAN OUT. SINCE THEN THE REMOTE START ON MY 2005 CHRYSLER/TOWN & COUNTRY/TOURING HAS STOPPED WORKING AGAIN. *TR

Steering
Filed Feb 24, 200934,210 milesNV

LIKE THOUSANDS OF OTHER OWNERS OF A 2005 TOWN AND COUNTRY VAN, THE RACK AND PINION STEERING AND THE POWER STEERING FAILED AT 34,000 MILES. THIS COST $1450 TO REPAIR. MOST FAIL AROUND 30,000 TO 40,000 MILES ACCORDING TO WHAT I HAVE READ HERE. THE CAR GOT SO YOU COULD HARDLY STEER IT. I AM SURE THIS HAS CAUSED MANY PEOPLE TO WRECK, BUT I WAS ABLE TO GET IT TO A REPAIR SHOP BEFORE I WRECKED. THIS IS A SCANDALOUS, SOMETIMES FATAL DEFECT THAT HAS BEEN REPORTED THOUSANDS OF TIMES, BUT NO RECALL HAS BEEN ISSUED. THE PROBLEM WAS SO PREVALENT THAT REPLACEMENT PARTS WERE ON BACK ORDER FOR MONTHS, BUT REBUILT PARTS ARE READILY AVAILABLE NOW SINCE SO MANY THOUSANDS HAVE BEEN REPLACED. AS FAR AS I CAN DETERMINE, THE NEWER MODELS ALSO HAVE THIS DEFECT. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Feb 13, 200961,125 milesOH

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT AIR BAG SENSORS FAILED. AS A RESULT, THE CONTACT DOES NOT KNOW WHEN THE AIR BAGS ARE ACTIVATED. IN ADDITION, THE ABS INDICATOR REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE AIR BAG SENSOR CONNECTOR FAILED AND DISABLED THE ENTIRE AIR BAG SYSTEM. THE AIR BAG SENSOR CONNECTOR NEEDS TO BE REPAIRED AT THE COST OF $325. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE CURRENT AND FAILURE MILEAGES WERE 61,125. UPDATED 6/18/09 *CN THE CONSUMER STATED THE WORK WAS COMPLETED. UPDATED 06/22/09

Steering
Filed Feb 12, 200941,680 milesGA

PURCHASED A USED 2005 T&C VAN FROM A LOCAL DEALERSHIP. TOOK IT TO THE LOCAL CHRYSLER DEALER TO HAVE OIL & LUBE SERVICE. MENTIONED THAT MY BRAKES WERE A LITTLE SQUEAKY, PLEASE CHECK THEM. THE VEHICLE HAS 41,600 MILES AND I AM THE SECOND OWNER. WAS INFORMED BY THE DEALERSHIP THAT MY RACK AND PINION WAS LEAKING AND CAUSING THE NOISE AND NEEDED TO BE REPLACED....TO THE TUNE OF $800 PLUS TAX. I HAVE BEEN RESEARCHING THIS SINCE I GOT HOME AND HAVE SEEN THERE ARE MANY, MANY COMPLAINTS EXACTLY THE SAME. THIS IS SO OBVIOUSLY A DEFECT THAT EVEN A CHILD COULD SEE IT. TOO MANY VEHICLES WITH THE SAME COMPLAINT. CHRYSLER NEEDS TO REPLACE THESE UNITS UNDER WARRANTY. *TR

Steering
Filed Feb 11, 200961,000 milesAL

RACK AND PINION CAUSING SEVERE INTERMITTENT SHUDDER AND LOSS OF POWER ASSIST WHEN TURNING AT LOW SPEEDS. *TR

Steering
Filed Feb 4, 200974,000 milesFL

WE USE OUR 2005 CHRYSLER TOWN & COUNTRY FOR 2.5 YEARS. WE PURCHASED THE VAN USED WITH ROUGHLY 25000 MILES ON IT IN JULY OF 2006. WE NOW HAVE 77000 MILES ON IT AND NOW THE FRONT END MAKES A CLANKING NOISE WHILE GOING OVER BUMPS AND THE IS A WHINING GRINDING LIKE SOUND UNDERNEATH THE HOOD CLOSE TO THE DASH. IT IS WORSE WITH COLD WEATHER AND WHEN THE STIRRING WHEEL IS TURNED COMPLETELY IN EITHER DIRECTION. I DID AN INTERNET SEARCH AND FOUND A BLOG FORUM AT TOWNHALL-TALK.COM. EVERYONE ONE ON THIS PARTICULAR BLOG HAD T&C VANS AND HAD THE SAME PROBLEM I HAVE EXPERIENCED AND DEALERS HAVE SAID THE RACK AND PINION NEEDING REPLACEMENT FOR ROUGHLY$850.00 PLUS. I HAVE NOT HAD THE PROBLEM ASSESSED (WILL BE TODAY). OUR WARRANTY IS EXPIRED AND NOW WE ARE HAVING PROBLEMS. SOUNDS TYPICAL RIGHT? IF CHRYSLER T&C VANS ALL SEEMED TO HAVE THE SAME PROBLEM WITH THE STIRRING SYSTEM. I READ ABOUT MANY DIFFERENT DEALER SAYING THAT THEY REPLACE MANY OF THOSE RACKS AND THE PARTS ARE ON BACK ORDER. IF THE PARTS ARE ON BACK ORDER THAT SHOULD BE A SIGN THAT THERE IS AN ISSUE ACROSS THE BOARD AND THERE SHOULD BE A RECALL. IN THESE TRYING ECONOMIC TIMES PEOPLE DON'T HAVE MONEY TO SPEND ON CRAPPY MADE PARTS AND CHRYSLER CANT AFFORD ANYMORE NEGATIVE PUBLICITY EITHER. SOMETHING NEEDS TO BE DONE! *TR

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Jan 30, 200951,000 milesIN

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TURN SIGNAL DOES NOT FUNCTION PROPERLY. OFTENTIMES, WHEN THE PASSENGER SIDE TURN SIGNAL IS ACTIVATED, THE DRIVER'S SIDE TURN SIGNAL WOULD BEGIN TO FLASH AND VICE VERSA. THE DEALER ACKNOWLEDGED THE FAILURE, BUT STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 51,000. UPDATED 02-23-09 *BF THE CONSUMER STATED THE MULTI-FUNCTION SWITCH WAS REPLACED. UPDATED 02/24/09. *JB

Steering
Filed Jan 24, 200951,000 milesOH

WHINING NOISE WHEN DRIVING MY 05 TOWN AND COUNTRY MINIVAN. THE PROBLEM STARTED A LITTLE OVER A MONTH AGO. TOOK THE VEHICLE IN AND EXPLAINED THE PROBLEM TO THE DEALERSHIP SERVICE DEPARTMENT. THE MAN ASKED TO LOOK UNDER THE HOOD. HE TOLD ME THAT IT IS A COMMON PROBLEM FOR THE RACK AND PINION STEERING TO GO OUT ON THE TOWN AND COUNTRY VAN AND THAT MY STEERING FLUID WAS LOW SO THAT MIGHT BE THE PROBLEM. IF THE PEOPLE AT THE SERVICE DEPARTMENT ARE USED TO THIS PROBLEM, I FEEL THAT A RECALL SHOULD BE ISSUED. THERE ARE NUMEROUS MESSAGE BOARDS OF PEOPLE HAVING THE EXACT SAME PROBLEM AS WELL. THE VEHICLE ISN'T EVEN 4 YEARS OLD YET AND HAS 50K MILES ON IT. I FEEL LIKE A $1000.00 REPAIR ON A KNOWN ISSUE IS RIDICULOUS WHEN THE CAR IS THAT OLD. *TR

Service Brakes, Hydraulic
Filed Jan 23, 200941,000 milesVA

HAVE AN O5 T&C CHRYSLER TOURING - HAVE HAD TO REPLACE THE BRAKES 2X UNDER 30K. CAR CURRENTLY HAS LESS THAN 40K MILES AND HAVE BEEN TOLD THAT THE RACK AND PINION NEEDS TO BE REPLACED. THE CAR WAS MAKING A LOUD WHINING NOISE WHEN TRYING TO STEER. WAS LOUDER WHEN COLD. STEERING WAS GETTING HARDER TO DO. DEALER IS REPLACING RACK AND PINION FOR APPROX $900. *TR

Air Bags
Filed Jan 19, 2009NY

AIR BAG DEPLOYMENT LIGHT STAYS ON WITHOUT PROVOCATION. *TR

Latches/Locks/Linkages
Filed Jan 14, 200980,000 milesTX

POWER LOCKS FAILED. I TOOK THE VAN TO THE DEALERSHIP IN JAN. 2009 FOR OTHER REPAIRS (CK ENGINE LIGHT - ENDED UP BEING A BAD EGC VALVE) AND WHEN I MENTIONED THE LOCKS HAD FAILED THE TECHNICIAN IMMEDIATELY ASKED IF THE VAN WAS A 2005. WHEN I SAID YES, HE TOLD ME THAT THERE WAS A DEFECT IN THE PROGRAMMING OF THE LOCKS WHICH HAS CAUSED A HIGH NUMBER OF THEM TO FAIL. TOLD I WOULD HAVE TO PAY $100 TO HAVE THEM FIXED. WHICH I DID AS IT HAS BEEN VERY INCONVENIENT AS THERE IS ONLY ONE LOCK FOR KEY ENTRY. $100 FOR IT TO BE REPROGRAMMED WAS HIGHWAY ROBBERY. WHY WAS THERE NO RECALL IF THEY KNEW THEY WERE DEFECTIVE? *TR

Visibility
Filed Jan 2, 200953,500 milesGA

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE DRIVER'S SIDE MIRROR FAILED AND DETACHED FROM THE VEHICLE. PRIOR TO THE FAILURE, THE MIRROR SHOOK, BUT THE CONTACT WAS ABLE TO RESEAT THE MIRROR. SHE CALLED THE DEALER AND THE REPLACEMENT PART WAS ORDERED. THE VEHICLE WILL BE REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,500 AND CURRENT MILEAGE WAS 53,900.

Steering
Filed Dec 31, 200841,500 milesNJ

MANY REPAIRS HAVE HAD TO BE MADE ON OUR 2005 T & C CHRYSLER, BUT TODAY WE GOT THE NEWS THAT OUR RACK AND PINION NEED TO BE REPLACED AT A COST OF OVER 1,000 DOLLARS. WHEN I INQUIRED IF THIS IS A COMMON PROBLEM I WAS TOLD NO NOT REALLY. I TURNED TO THE INTERNET ONLY TO SEE MULTIPLE OWNERS COMPLAINING OF THIS VERY SITUATION. RACK AND PINION SHOULD NOT GO AT 40,000 MILES THE VEHICLES NEED TO BE RECALLED. *TR

Latches/Locks/Linkages
Filed Dec 16, 2008586,000 milesOH

I ATTEMPTED TO LOCK MY VAN USING THE REMOTE. THE VAN DID NOT LOCK. THOUGHT BATTERY WAS DEAD IN MY REMOTE. BUT SLIDING DOOR WOULD STILL OPEN. THEN I HAD TO MANUALLY LOCK ALL DOORS AND IT'S DIFFICULT WHEN I'M PREGNANT. I AM UNABLE TO UNLOCK ALL DOORS USING THE INTERIOR SWITCH AND THERE IS ONLY ONE DOOR THAT I HAVE TO MANUALLY UNLOCK WITH THE KEY. IT WAS CONSTANT. SOMEONE SUGGESTED TO POP OFF THE FUSE AND THEN PUT IT BACK. DID THAT. BUT TEMPORARY SOLUTION. ALSO THE LOCK WILL NOT AUTOMATICALLY LOCK WHEN VAN IS IN MOTION OVER 20 MPH. DANGEROUS AS I HAVE KIDS ALL UNDER THE AGE OF 5. *TR

Latches/Locks/Linkages
Filed Dec 15, 200875,000 milesTX

AUTOMATIC DOOR LOCKS STOP WORKING. NUMEROUS COMPLAINTS OVER THE WEB. DEALER DOES NOT KNOW HOW TO FIX PROBLEM; DEALER HAS SEEN OTHER VANS WITH SAME ISSUE, BUT COULD NOT FIX (PERFORMED BCM UPDATE, BUT TO NO AVAIL). VAN HAS 80K MILES. CAN TEMPORARILY FIX THE PROBLEM BY PULLING THE IOD FUSE TO RESET THE COMPUTER. PROBLEM RECURS EVERY 1-4 WEEKS. *TR

Suspension › Front
Filed Dec 14, 200832,463 milesTN

IN NOVEMBER 2006, I BEGAN HEARING A CLUNKING NOISE FROM THE FRONT END. THE MECHANIC TOLD ME THAT THE TIE ROD END WAS BROKEN. THIS FAILURE WAS AT 32,463 MILES AND COST ME $170. IN MARCH 2007, I HEARD THE SAME CLUNKING NOISE FROM THE FRONT END. THE MECHANIC TOLD ME THAT THE SWAY BAR LINKS, SWAY BAR BUSHINGS, AND STABILIZER CONTROL LINKS WERE BROKEN. THIS FAILURE OCCURRED AT 38,347 MILES AND COST ME $350. I HEARD THE SAME CLUNKING NOISE AGAIN IN MARCH 2008. THE MECHANIC SAID THAT THE SWAY BAR BUSHINGS WERE BROKEN AGAIN. FORTUNATELY, THIS WAS UNDER WARRANTY. THIS FAILURE OCCURRED AT 55,214 MILES. I HEARD THE SAME CLUNKING NOISE AGAIN IN DECEMBER 2008. THE MECHANIC SAID THAT THE SWAY BAR LINKS AND STABILIZER BAR CONTROL LINKS WERE BROKEN AGAIN. THIS FAILURE OCCURRED AT 67,579 MILES AND COST ME $200. AFTER THIS REPAIR WAS MADE, I CONTINUED TO HEAR THE NOISE. THE MECHANIC SAID THAT THE SWAY BAR BUSHINGS ARE BROKEN AGAIN. MY MECHANIC SAYS THAT THIS IS A COMMON PROBLEM WITH 2005 TOWN & COUNTRY VEHICLES, AND HE DOES NOT UNDERSTAND WHY CHRYSLER DOES NOT RECALL THESE PARTS. THIS IS A CONTINUOUS PROBLEM THAT IS COSTING ME A LOT OF MONEY. THE VEHICLE ONLY HAS 68,000 MILES ON IT, AND MY MECHANIC SAYS THAT I CAN EXPECT THESE FRONT END PROBLEMS TO CONTINUE. HE ALSO SAYS IT IS A SAFETY ISSUE AS THESE FAILURES CAN CAUSE LOSS OF CONTROL OF THE VEHICLE. I HAVE A YOUNG CHILD WITH ME MOST OF THE TIME, AND I AM WORRIED ABOUT OUR SAFETY. *TR

Service Brakes, Hydraulic
Filed Dec 10, 200815,000 milesIA

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE ABS INDICATOR WOULD FLASH AND FAIL TO TURN OFF ON THE INSTRUMENT PANEL. THE BRAKING SYSTEM HAS NOT FAILED. THE DEALER STATED THAT THE FUSE NEEDED TO BE REPLACED AND THEY REPAIRED THE VEHICLE. A COUPLE OF WEEKS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE INDICATOR ILLUMINATED AGAIN AND FAILED TO DIM. THE VEHICLE WAS RETURNED TO THE DEALER, BUT THEY FOUND NO FAILURES. THE MECHANIC STATED THAT THE ILLUMINATION OF THE ABS INDICATOR DID NOT NECESSARILY MEAN THAT A FAILURE WAS OCCURRING. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 42,000.

Steering
Filed Dec 10, 200881,000 milesOH

NOISE IN FRONT END OF 2005 CHRYSLER T&C. TOLD TO REPLACE RACK AND PINION. 73,000 MILES. *TR

Air Bags › Frontal › Sensor/Control Module
Filed Dec 8, 200871,000 milesIL

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG SENSOR CONTROL MODULE MALFUNCTIONED, WHICH CAUSED THE AIR BAG INDICATOR TO ILLUMINATE. THE INDICATOR ILLUMINATED WHILE DRIVING APPROXIMATELY 75 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE MECHANIC STATED THAT THE AIR BAG SENSOR WAS CORRODED. THE INDICATOR REMAINED ILLUMINATED. THE DEALER STATED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 71,000. UPDATED 01/14/09. *LJ UPDATED 01/15/09.*JB

Steering
Filed Dec 6, 2008MN

2005 CHRYSLER TOWN AND COUNTRY WITH 45,000. *TR

Power Train › Automatic TransmissionCrash
Filed Dec 4, 200867,800 milesKS

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT SHIFTED INTO PARK AND LEFT THE VEHICLE IDLING IN THE DRIVEWAY. WHEN SHE RETURNED, THE VEHICLE HAD ROLLED FORWARD AND WAS LODGED BETWEEN A TREE AND ANOTHER VEHICLE. THE PASSENGER SIDE FENDER AND EXTERIOR LIGHT WERE DAMAGED. THE OTHER VEHICLE WAS NOT DAMAGED. NO POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 67,800. UPDATED 12/30/08. *LJ UPDATED 01/05/09.*JB

Steering
Filed Nov 26, 200863,000 milesNJ

WATER PUMP BROKE, RACK & PINION BROKE, THERMOSTAT. *TR

Steering
Filed Nov 26, 200852,000 milesNM

AT ABOUT 45,000 STARTED NOTICING A GROANING NOISE FROM THE STEERING. I'VE ALREADY HAD SOME OF THE FRONT END PARTS REPLACED AT ABOUT 30,000 MILES ON THE 2005 CHRYSLER MINIVAN THAT SHOULD NEVER HAVE WORN OUT. HOWEVER, IT STARTED MAKING A GROANING NOISE AND I NOTICED THAT THE POWER STEERING FLUID LEVEL WAS LOW. REFILLED THAT AND IT FIXED IT FOR ABOUT 5000 MILES. IT'S STARTING IT AGAIN. I HAD A 2001 DODGE MINIVAN AND IT DID THE SAME THING AT 140,000 MILES AND REQUIRED A REPLACEMENT RACK AND PINION. I'M HOPING AT 52,000 MILES ON THIS, IT DOESN'T NEED IT NOW. HOW DISCOURAGING. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →