THE FUEL GAUGE WARNING LIGHT COMES ON WITH 7 GALLONS REMAINING AND READ EMPTY WITH 5 GALLONS RREMAING. NLM
1996 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
ENGINE MOUNTS CRACKED WITHIN SIX MONTHS, AND CAR STARTED MAKING A KNOCKING NOISE. THERE WERE NO WARNING LIGHTS. ALSO, BEARINGS ON THE BOTTOM OF THE MOTOR BROKE, AND VEHICLE NEEDED A NEW MOTOR. WHILE CAR WAS UNDER WARRANTY THE TRANSMISSION WENT OUT. VEHICLE IS STILL HAVING PROBLEMS WITH TRANSMISSION LEAKING. DEALER REFUSED TO FIX VEHICLE UNDER WARRANTY. *AK
RECALL OF THE O RING IN THE GAS TANK WAS NOT PERFORMED PROPERLY CAUSING FUEL TO LEAK OUT OF THE TANK WHILE THE CONSUMER WAS FILLING IT WITH GAS, CONSUMER HAD TO RETURN TO THE DEALER TO MAKE THE PROPER REPAIRS. NLM
WHEN DRIVING AT ANY SPEED TRANSMISSION WOULD MAKE A NOISE AND BEGAN TO JERK AS IF THE GEAR WAS STUCK, TRANSMISSION SUDDENLY GAVE OUT, WOULD NOT MOVE. DEALER HAS BEEN CONTACTED.*AK *ML
TRANSMISSION REPLACED AT 85,500 MILES. *MJS
WHEN VAN WAS PARKED A HUGE AMOUNT OF FUEL LEAKED ONTO THE GARAGE FLOOR. WHEN VAN WAS CHECKED BY A MECHANIC, HE DISCOVERED THAT FUEL TANK WAS CRACKED AT THE SEAM. FUEL TANK WILL BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
RECALL 99V216 000/FUEL PUMP. AFTER DEALER SERVICED THE RECALL FUEL TANK STARTED TO LEAK WHEN FILLED. DEALER HAS REPAIRED THE VEHICLE A SECOND TIME. HOWEVER, THE TANK CONTINUES TO LEAK. *AK
A/C SYSTEM FAILED. YH
TRANSMISSION IS LEAKING DUE TO A CRACK ON FACTORY GRINDING POINT, AND ALSO LEAKING THROUGH SEALS.*AK
BRAKES FAILED EVERY THREE MONTHS, AND TRANSMISSION WENT OUT AROUND CHRISTMAS TIME. WINDSHIELD WIPERS COME ON INTERMITTENTLY. *AK *ML
WINDSHIELD WIPER BLADES TURNED ON BY THEMSELVES, AND DOOR WOULD NOT LATCH AT TIMES. ALSO, TRANSMISSION/ FUE LINES/GAS TANK, AND AIR CONDITIONER WENT OUT AND WERE REPLACED. AFTET WARRANTY EXPIRED, THERMOSTAT OVERHEATED, CAUSING A FIRE. OWNER SAID VEHICLE HAS BEEN A CONSTANT PROBLEM SINCE PURCHASING IT. *AK
N0 SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS PARKED IN THE BACK OF LIBRARY. TEN TO FIFTEEN MINUTES LATER, SOMEONE CAME INTO THE LIBARY AND STATED THAT VEHICLE WAS ON FIRE . FIRE DEPARTMENT WAS CALLED AND RESPONDED. EARLIER, CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR AS GASOLINE LEAK ON THE FEB 13-200O. COINSUMER PICKED THE VEHICLE UP ON 18-FEB-2000, AND THE ENGINE COMPARTMENT WAS BURNING. *AK *ML
FUEL LEAKED AT THE INTERFACE OF THE FUEL PUMP CAUSING THE CONSUMERS VEHICLE TO CATCH ON FIRE, FUEL PUMP WAS RECALLED BUT FAILED PRIOR TO NOTICE. NLM
DEALER INFORMED THERE ARE NO AVAILABLE PARTS, AND DEALER WAS UNABLE TO TELL CONSUMER WHEN PARTS WOULD BE AVAILABLE, AND WHEN HE COULD SCHEDULE AN APPOINTMENT. *AK
REPEATED AUTOMATIC TRANSAXLE FAILURE. A WELL DOCUMENTED PROBLEM WITH THE CHRYSLER MINI-VANS. *AK
A SMALL ANTIFREEZE LEAK WAS NOTED 3MOS. AFTER THE WARRENTY EXPIRED LEADING TO A WATER PUMP FAILURE THEN THE POWER WINDOW ON THE DRIVER'S SIDE FAILED TO WORK AFTER OPENING THE WINDOW TO PAY TOLL AND REMAINED OPEN FOR DURATION OF THE TRIP OVER 1 HOUR IN VERY COLD WEATHER(10-15 DEGREES F)
VEHICLE VIBRATING ABOVE 45 MPH CHRYSLER SAID IT WAS THE TIRES, MICHELIN SAID IT WAS THE VEHICLE. WE GOT 25%OFF THE COST OF NEW TIRES ON 02/04/99 UNDER A LOW SPEED WOBBLE SERVICE BULLITIN NOTICE. TRANSMISSION IS A JOKE. HAVE HAD VEHICLE IN TIME AFTER TIME SINCE 11/14/99 FOR INCOMPLETE WORK , TOOLS LEFT ON THE ENGINE!! TRANSMISSION FLUID AND RADIATOR FLUID LEAKING THE DAY AFTER PICKING UP THE VAN. WE ASKED THE DEALERSHIP TO CHECK ITEMS THAT ANOTHER AUTO SHOP CHECKED AND SAID NEEDED FIXED UNDER THE WARRANTY AND THE DEALERSHIP TOLD US THE OTHER SHOP DIDN'T KNOW ANYTHING THAT THEY WEREN'T A DEALERSHIP! AFTER PUTTING THE MOTOR BACK TOGETHER, ONE OF THE ASKED TO FIX COMPONENTS WAS BROKEN AFTER ALL AND HAD TO BE FIXED. WE ARE STILL EXPERIENCING PROBLEMS WITH "HICK-UPPING" WHILE AT A STOP ALSO A "WANTING TO STALL AND HOLDING BACK FEELING. THIS HAS TO DO WITH THE COIL PACK (WE FEEL0 , THAT WE HAVE ASKED THEM TO CHECK AND LOOKING AT THE FORMS RECEIVED BACK, IT HASN'T BEEN. I HAVE ASKED REPEATEDLY FOR MY COPIES OF THE WORK NEEDING TO BE DONE SHEETS, AND HAVE YET TO RECEIVE THEM. I HAVE MADE COMPLAINT TO THE MANUFACTURER AND HAVE ASKED FOR THE REGIONAL MANAGER TO CONTACT ME, BUT THAT HASN'T HAPPENED YET. THIS WAS DONE ON APPROX. 02/08/00, TODAY IS 02-25-00. *AK( DOT NUMBER: TIRE SIZE: 21565T16MN )
WHILE DRIVING THE HUB WITHIN THE TRANSMISSION BROKE, PREVENTING THE VEHICLE FROM GOING INTO SECOND AND THIRD GEAR. CONSUMER HAS CONTACTED DEALER. DEALER NOTED THAT DUE TO THE PROBLEM TRANSMISSION NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
SOMETIMES LEFT TURN SIGNAL WILL FLASH AND SOMETIMES IT WILL NOT. DEALERSHIP IS NOT ABLE TO DUPLICATE THIS PROBLEM. *AK *ML
WINDSHIELD WIPERS FUNCTION ERRACTICALLY. WINDSHIELD WIPERS COME ON SPONTANEOUSLY WITHOUT MANUAL OPERATION, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
ALLOY WHEEL WAS SO CORRODED, LOST AIR PRESSURE AT BEAD -TIRES HAD RADIAL PULL. *AK( DOT NUMBER: LB10602 TIRE SIZE: MX4 )
CONSUMER DROVE VEHICLE FOR APPROXIMATELY 5 MINUTES, PARKED VEHICLE AND TURNED OFF IGNITION. 10 MINUTES LATER, FIRE STARTED UNDERNEATH THE HOOD IN ENGINE. FIRE DEPT HAD TO EXTINGUISH THE FIRE. CHRYSLER REPRESENTATIVE STATED THAT IT MIGHT HAVE BEEN FUEL PUMP, BUT THEN DENIED CLAIM. VEHICLE WAS A TOTAL LOSS. *AK *ML
HORN FAILED TO WORK PROPERLY WHEN TRYING TO USE IT. ALSO, AIR BAG LIGHT COMES ON WHEN VEHICLE IS STARTED & REMAINS ON THROUGHOUT. AIR BAG LIGHT WOULD FLICKER AS IF GOING OUT. PROBLEM IS INTERMITTENT. *AK
EMERGENCY PARK BRAKE LEVER HAS SEPARATED FROM BRAKE TWICE. MECHANIC STATED THAT CABLE CONNECTING LEVER TO BRAKE MECHANISM WAS RUBBING AGAINST ANOTHER PART, BECAME FRAYED, AND BROKE. DEALER HAS BEEN NOTIFIED. *AK *ML
AN ELECTRICAL SHORT CIRCUIT OCCURRED WITHIN THE INSTRUMENT PANEL MECHANISM, CAUSING THE WARNING LIGHTS ON THE DASH TO ILLUMINATE. ALSO WINDSHIELD WIPERS COME ON WITHOUT MANUAL OPERATION ,CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
FUEL INJECTOR "O" RINGS WERE LEAKING FUEL ONTO ENGINE, CAUSING GAS FUMES TO ENTER VEHICLE. *AK
SUDDENDLY WHILE MAKING A LEFT TURN SERPENTINE BELT CAME OFF, AND ALL POWER STEERING WAS LOST IMMEDIATELY. VAN WAS TOWED TO THE DEALERSHIP AND REPAIRED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHENEVER FUEL TANK IS FILLED FUEL WILL LEAK FROM THE TOP OF THE TANK. DEALER WAS NOTIFIED ABOUT THE PROBLEM. THE DEALER STATED THAT THE REASON WHY THE FUEL TANK WAS LEAKING WAS BECAUSE IT WAS PLASTIC AND BOWED. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
TRANSMISSION DISINTEGRATED WITH PARTS SENT THROUGH CASE, WIPERS HAVE HAD PERSISTENT PROBLEM WITH TURNING ON WITH NO APPARENT CAUSE, GAS TANK WAS REPLACED DUE TO RECALL, BUT STILL SHOWS EMPTY AT 16 GALLONS
WE HAVE ONLY OWNED THIS VEHICLE FOR ONE AND A HALF YEARS FOR THESE SAFETY ISSUES TO ARISE LEADS US TO BELIEVE THERE HAS BEEN MORE PROBLEMS WITH THE VEHICLE THAN WE ARE AWARE OF. ALSO IN CHECKING OTHER COMPLAINTS THE SAFETY ISSUES SEEM TO BE SIMILAR TO OTHERS THAT HAVE BEEN POSTED.NO SAFETY DEFEC(S) LISTED IN SUMMARY. *AK
THE AIR BAG LIGHT WOULD COME ON CONSTANTLY AND WOULD STAY ON. ALSO, HORN FAILED TO OPERATE PROPERLY WHEN USED AND WINDSHIELD WIPERS WOULD COME ON & OFF BY THEMSELVES WHENEVER THE TURN SIGNAL WAS IN USE. PROBLEM IS INTERMITTENT& HAS BEEN HAPPENING FOR TWO YEARS. *AK
TRANSMISSION HAS BEEN REPLACED TWO TIMES. DEALER SAYS THEY DON'T KNOW WHY IT KEEPS GOING BAD, AND THEY CAN'T STOP IT FROM LEAKING. *AK
SLIDING DOOR LOCKS AUTOMATICALLY AND WILL GET JAMMED, SO THAT IT CANNOT BE OPEND FROM THE INSIDE OR OUTSIDE. DEALER HAS VEHICLE CURRENTLY. *AK
FRONT WINDSHIELD WIPERS AS WELL AS REAR WIPERS COME ON AT VARIOUS TIMES WITHOUT WARNING. REAR WIPERS DO NOT COME ON AS OFTEN AS THE FRONT . FRONT WINDSHIELD WIPERS COME ON CONSTANTLY WITHOUT EVER TURNING THEM ON, JUST ABOUT EVERY TIME I MAKE A TURN AND EVEN WHEN I'AM JUST GOING STRAIGHT. THE BOTTOM LINE IS THE FRONT WINDSHIELD WIPERS COME ON WHEN THEY WANT TO , AND CUT OFF WHEN THEY WANT TO, IF IT'S RAINING OR NOT. ITS SCARY BECAUSE YOU NEVER KNOW IF THEY WILL COME ON WHEN YOU REALLY NEED THEM. THANK YOU. *AK
I FEEL STRONGLY THIS IS A MANUFACTURER'S DEFECT. POOR QUALITY IN THEIR CASTINGS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
AFTER SMELLING FUEL VAN WAS TAKEN TO A MECHANIC. AFTER LOOKING AT THE MAIN PART OF THE ENGINE, FUEL WAS FOUND TO BE POURING OUT OF THE FUEL INJECTOR RAIL. A NEW FUEL RAIL HAS BEEN ORDERED TO CORRECT THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THIS COULD BE A POTENTIAL PROBLEM. NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK
THIS VEHICLE HAD ALSO HAD AT LEAST 3 SIGNIFICANT RECALLS ON IT... IT IS A PIECE OF JUNK. NO SAFETY DEFECT(S) MENTINE DIN SUMMARY. *AK
VEHICLE EXPERINCING ONGOING/INTERMITTENT PROBLEM WITH WINDSHIELD WIPERS COMING ON WITH NO WARNING FOR ONE TO TEN SWIPES, THEN QUIT. THIS CAUSES POOR VISIBILITY AND COULD LEAD TO A VEHICLE COLLISION, DEALER/MANUFACTURER WERE NOT CONTRACTED AT THIS TIME. *AK
TRANSMISSION FAILED. NLM
THE AIRBAG LIGHT ON DASH CAME ON. TOOK TO DEALER FOR ESTIMATED REPAIR COST. EXPECTED IT TO BE REPAIRED FREE, SINCE THIS IS A NON-MAINTENANCE ITEM. THE VAN IS LESS THAN FOUR YEARS OLD, BUT IS OUT OF MANUFACTURE'S WARRANTY DUE TO MILEAGE. EXPECTED THIS TO BE COVERED. DEALER SAID THAT THE COST WOULD BE $75 DOLLARS TO FIND THE PROBLEM WHICH WE AGREED. THEN SAID IT WOULD COST $300 TO REPAIR, BUT THE $75 WOULD BE CREDITED TO THE REPAIR & WE WOULD ONLY NEED TO PAY AN ADDITIONAL $225 IF WE REPAIRED IT WITHIN A REASONABLE TIME. THE DEALER WAS FITZGERALD DODGE IN FREDERICK, MD, WHICH IS THE SAME FAMILY OF DEALERSHIPS I BOUGHT IT FROM (FITZGERALD'S LAKEFOREST CHRYSLER/PLYMOUTH IN GAITHERSBURG, MD). MY QUESTION SHOULDN'T THEY REPAIR THIS FREE SINCE THE VAN IS LESS THAN FOUR YEARS OLD, NEVER IN AN ACCIDENT AND THE AIR BAG HAS NEVER BEEN DEPLOYED? PLEASE CONTACT ME AS SOON AS POSSIBLE. I WANT THIS CORRECTED BECAUSE MY WIFE AND FAMILY ARE ON THE ROAD DAILY IN THIS VAN AND I FEAR FOR THEIR SAFETY WITHOUT THE AIR BAG(S) WORKING.
AIRBAG SENSOR LIGHT ILLUMINATES WHILE VEHICLE IS IN MOTION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
STEERING COMPLETELY LOCKS UP, LOW SPEEDS IN A TURN... LOST USE OF BREAKS AT SAME TIME
TOO MUCH WEIGHT IN THE FUEL TANK CAUSED FUEL TANK TO WARP AND FUMES TO ENTER INTO VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
TRANSMISSION FAILED LOCKING INTO LIMP IN MODE DESTROYING THE TRANSMISSION. LEFT ME STRANDED ON THE INTERSTATE ON A HOLIDAY WEEK. ALMOST WAS HIT AS LOST POWER IN INTERSTATE TRAFFIC.
THE FUEL TANK SENSER IS NOT OPERATING CORRECTLY. I EXPERIENCED SYMPTOMS THAT SUGGESTED I HAD RUN OUT OF GAS WITH THE GAS GAUGE READING 1/4 TANK AND THE DISTANCE TO EMPTY READING ON THE INTERNAL COMPUTER AT 76 MILES. I PULLED INTO A GAS STATION AND WAS ABLE TO PUT IN 20.5 GALLONS OF GAS. THE TANK CAPACITY IS LISTED AT 20 GALLONS. I MONITORED THE GAS CONSUMPTION OVER THE NEXT TANK. I DROVE 330 MILES AND THE GAUGE READ BETWEEN 1/4 AND 3/8 OF A TANK AND THE DISTANCE TO EMPTY READING WAS 106 MILES. I WAS ABLE TO PUT IN 17.7 GALLONS WHICH INDICATES ABOUT 2.3 GALLONS WERE REMAINING IN THE TANK. THAT IS NO WHERE NEAR 1/4 OR 3/8 OF A TANK. I UNDERSTAND THAT SOME 1996 JEEPS WERE RECALLED FOR A SIMILAR DEFECT. IT MAY BE POSSIBLE THAT THE JEEP AND CHRYSLER PRODUCTS SHARE SOME OF THE SAME COMPONANTS. THIS IS THE THIRD GAS TANK THAT THE VAN HAS HAD. THE FIRST TANK WAS REPLACED DUE TO A FAULTY SENSOR WHICH ALWAYS SHOWED MUCH LESS GAS REMAINING THAN WAS ACTUALLY IN THE TANK. THAT TANK WAS REPLACED. THE NEXT TANK LEAKED AND ALSO WAS REPLACED. THE LATEST TANK NOW APPEARS TO SHOW MUCH MORE GAS REMAINING THAN IS ACTUALLY IN THE TANK. I HAVE INFORMED MY LOCAL CHRYSLER DEALER. THEY INSPECTED THE EXTERNAL WIRING OF THE SENSOR AND SAID IT LOOKED NORMAL. MY COMMENTS HAVE BEEN NOTED IN THE VEHICLE MAINTAINENCE RECORDS. HOWEVER, I WAS INFORMED THAT ANY SENSOR PROBLEM WILL REQUIRE DISASSEMBLY OF THE GAS TANK.
OWNER PAID FOR BOTH REPAIRS. WAS TOLD BY REPAIRMAN ON 12/01/99 THAT WIPER SWITCH IS KNOWN TO BE FAULTY.
AS THE CONSUMERS PULLED AWAY FROM A STOP SIGN THEY WERE BROAD SIDED BY ANOTHER VEHICLE, ACCORDING TO A WITNESS A FIRE STARTED UNDER THE VAN IMMEDIATELY RESULTING IN THE DEATH OF THE TWO OCCUPANTS. NLM
SHORTLY AFTER GETTING THE VAN WE HAD IT IN THE SHOP FOR BRAKE SURGING, IN THE SHOP TWICE FOR THIS. THEN A COUPLE TIMES AFTER THAT DURING SERVICES WE COMPLAINED AGAIN. THEN AT SOME LOW MILEAGE OF ABOUT 26,000 WE HAD TO GET A COMPLETE BRAKE JOB, THEN AGAIN AT 50,??? . WHEN I ASKED THE SERVICE REP. IF THERE WAS A PROBLEM WITH THE ROTOR AND DRUMS HEATING UP AND WARPING AND HE SAID HE COULD NOT SAY. I BELIEVE THERE MAY HAVE BEEN INCOMPLETE TESTING OF THE COMPONENTS OR BELOW STANDARDS MATERIALS UTILIZED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →