2017 Chrysler Pacifica complaints

I have been had intermittent loss of power steering during gradual turns and then suddenly it returns. Very dangerous situation!!

I have had this happen twice in the last few months, most recently in the last three weeks. I was driving on a 45 mph highway with the cruise control set at 49 or 50 miles per hour. On the most recent time, I was coming to a red traffic light and applied the break to slow down. However, the van kept going forward even though I was pressing the break pedal totally down. The van slowed somewhat, but the van kept going. I put the van in neutral and was able to stop, but the engine kept going, presumably at the speed set on the cruise control. I stopped the engine By putting the vehicle in Lo, which I believe shut off the engine. By that time I was partly in the intersection. Luckily I had no cars in front of me or behind me, and no one was crossing in front of me. Otherwise I would have had a collision. I called and made an appointment at my dealership, [XXX] on XXX. They test drove the van but couldn't duplicate the concern. According to the Invoice, they "Captured VSR No DTCS related to concern. Checked for sofware updates, None related to concern. Checked for SBS or star cases related to concern. None found." The summary concluded:" System is operating as designed at this time. Updated TCM, BCM and PLGM." I don't know what all of that means, but I think that they did a thorough inspection of my van and couldn't find out what was causing the Cruise Control to not shut off. I did some research online and I found that there were 2 recalls in 2018 for the 2017 and 2018 Chrysler P

At speeds between 20-80mph, the steering wheel sticks while turning to the right. I have to force it to come back to center after the turn. It does not do this all the time but has become more frequent lately. As yet, it does not do this while turning to the left.

Recently, in the last 2 weeks since the writing of this post, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the driving path. This puts me and other drivers on the road in danger because it's extremely easy to oversteer and swerve off the road or into another driver, injuring or killing passengers. Although I have not taken this to a dealer yet, there are numerous articles online clearly stating this is a very dangerous issue-specifically with my 2017 model year. I see no warning lights that accompany this behavior. And that makes it all the more dangerous. Without any awareness of the issue, it's a lot more probable to experience the behavior and cause an accident.

Periodically, the steering wheel will stick between the 11 o'clock and 1 o'clock position. The vehicle will not track back to center/driving straight and you have to overcome the sticking of the steering wheel. This is very dangerous!

The steering is very sticky. Especially at higher speeds in curves. It is sticky most at the 11:00 and 1:00 spots on the steering wheel. It takes some strength to drive the car through mountains as it is difficult to make sure the wheel is moving correctly through the turn.

My 2017 Chrysler Pacifica (VIN [XXX], approximately 99,880 miles) intermittently loses electric power steering assist while driving. The Service Power Steering warning illuminates and steering effort increases substantially. Assist returns on its own without restarting the vehicle. Failures correlate with extended driving and heat. I scanned the electric power steering module directly. It reports DTC C2217 (electric power steering module internal) and C2210 (ECU over-temperature), both stored and currently present. Live data captured at idle in park shows 7.98 Nm of driver steering input with 0.00 Nm of assist torque and 0 amps of system current draw, confirming assist was fully inactive. Battery voltage was steady at 14.1 to 14.2 volts throughout, ruling out a supply or ground fault. The module also reports an implausible internal temperature reading while drawing no current, indicating an internal electronics fault rather than a genuine thermal event. This is a non-hybrid, front-wheel-drive vehicle. Intermittent loss of steering assist at speed presents a crash risk. I am aware of investigation PE25009 covering the EPS system on 2017-2018 Pacifica vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power and creating a serious safety hazard in traffic. This vehicle previously received the Safety Recall U01 repair in January 2018, but the same engine stall condition has returned. The recall remedy does not appear to have permanently corrected the problem.

The vehicle exhibits an intermittent, completely silent sticking and binding sensation in the steering wheel during gradual turns at highway speeds (occurring across all speeds between 20–80 MPH). The binding defect triggers during both left and right-hand gradual turns, requiring the driver to apply sudden, manual physical force to break past a resistance "notch" point, which is followed by a sudden return of power steering assistance.The vehicle's electrical system has been thoroughly diagnosed and isolated: a brand-new auxiliary and main battery were installed, and secondary 12V accessories were completely disconnected, verifying the charging system maintains a perfect, steady 14.1 to 14.2 volts under load while the steering binding continues to occur. This rules out standard battery/alternator low-voltage failure.The vehicle was brought to a certified Chrysler dealership where a technician test-drove the minivan and explicitly witnessed, verified, and confirmed the bi-directional steering binding failure in real-time. Despite the physical failure being witnessed, the vehicle's computer is not throwing any active dashboard warning lights or standard diagnostic trouble codes (DTCs). This vehicle matches the exact model year, mileage bracket, and dangerous high-speed sticking characteristics currently under active federal investigation by the ODI under NHTSA Action Number PE25009.

While driving, the engine stalled and produced a cranking noise. Subsequently, the display screen turned black. Currently, I am experiencing a problem where I cannot turn off the vehicle or shift gears, rendering it immobilized. I have taken the vehicle to a Chrysler dealership, and they have been unable to identify any faults. However, I believe the vehicle is not safe to drive.

The contact owns a 2017 Chrysler Pacifica. The contact received notification of NTHSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Steering wheel sticking at 11 and 1 o clock position, has become very difficult to turn and feels like overcorrecting to keep vehicle in center of lane.

While driving my 2017 Chrysler Pacifica at highway speeds the steering wheel locks or sticks in a curve and is extremely scary! This happened to me back in 2022 and took several trips to the dealer to determine the problem as they could not recreate the occurrence. After several attempts they found recall V53/NHTSA 19V-348, they followed the recall and returned the vehicle to me in August of 2022. Everything working great until Now AGAIN in 2026 4 yrs later while driving at highway speeds the vehicle is doing the EXACT same thing, I returned to dealership that fixed recall V53 to perform the same recall, they stated the recall only has a 2 yr warranty and that I must pay a $250 diagnostic, I refused and called Chrysler Recall and they stated the same thing, this is ABSOLUTLEY RIDICULOUS! This is a major safety issue that could cause an accident and should be a lifetime warranty recall, the fact that the safety of their costumers and all others on the road is not their top priority is baffling! I'm extremely disappointed in the dealership and Chrysler and am now reconsidering buying a Chrysler when I get a new car next year.

I’ve noticed within the last couple months that every once in a while the steering seems to stick. It will happen randomly, we will be driving and if turning the steering wheel to the 3 o’clock or 9 o’clock position it feels like it sticks. We really feel it sticking at random times when we are traveling at slower speeds and turning sharply, it will stick and then all of a sudden let lose and slightly jerk back to position.

While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly four weeks. A wiTECH scan confirmed the Battery Pack Control Module is showing as unprogrammed. A second scan three weeks later confirmed the BPCM remains unprogrammed and three active DTCs are present. The dealership has confirmed these findings but is attempting to release the vehicle in this condition. Records show Recall 03A for loss of motive power was previously performed on this vehicle. The same symptoms have recurred, suggesting the recall remedy may not have been effective. The dealership is denying warranty coverage while refusing to program the BPCM that would confirm or deny that coverage. Stellantis customer care has closed my case twice without resolution. I have formally refused pickup on safety grounds.

The backup camera rarely works anymore. It will show a variety of the following: - A blue screen - A black screen - A still image - It works correctly (Rarely happens). The still image is a great cause of concern for safety. It still shows the guiding lines as I am moving the steering wheel, so it almost looks like I am moving in real-time. If the still image is showing nothing behind my vehicle, it could cause me to back over something/someone because camera did not display real-time video. (Attached photos show a vehicle behind my car, but when I turn on the camera, there is a still image. The third image shows the guide turning on the still image). Dealer has stated it is a known issue, but there is not a recall. Many reports of this issue can be found in online forums. Vehicle has not been inspected by manufacturer, police, or insurance. There were no warning lamps or other symptoms prior to the failure. Issue has been intermittent for about a month.

Driving on highway with winding roads the steering wheel would stick on a slight turn. It would happen at the 11oclock & 1oclock position, mostly on a right curve. When correcting back you get a slight over steer. This happened over the 4 of July holiday 2026. At slower speeds it did not seem to happen. No warning lights or messages were displayed.

I have a big problem with this van’s brakes I couldn’t brake when I was driving on the freeway it didn’t brake properly and so dangerous and I was terrified luckily didn’t get into accident I complained about this issue to the nhtsa about this Chrysler Pacifica

The steering sticks when at highway speeds on curves. It can be made available for inspection upon request. Our safety is at risk when it sticks because over correction can make us flip the vehicle or collide with other drivers. This is a know issue with this car but I must empathize that it needs to a recall that would allow us to have this fixed for the safety of not only the drivers but for other people on the roads. The vehicle has been expected recently but the details of what they found wrong can not be located at this moment. You can contact the Crown Chrysler in [XXX] for more details. It’s been an issue since we bought the vehicle used in 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the steering wheel would stick when turned approximately to the one o'clock position, requiring to be jerked to operate as intended. The contact stated that when the failure occurred, the auto start-stop warning light illuminated, and the check engine warning light would intermittently flash on and off. The dealer and the manufacturer were not made aware of the failure. No further information was available. The failure mileage was approximately 123,630.

The back up camera does not turn on immediately. Sometimes it takes up to 3 minutes for it to turn on, after shifting into reverse. I understand this is a violation of the safety requirement for a back up camera. There is not an open recall for this particular issue on this VIN. The dealer service department confirmed the issue but has not offered a solution. It has not been inspected by the police or insurance representatives. There are no warnings or messages related to the issue. It first occurred approximately 1 year ago.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle suddenly experienced reduced power and hard shifting. Additionally, the steering wheel suddenly became difficult to turn while driving. The cause of the failures was not determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 50,000.

The contact owns a 2017 Chrysler Pacifica. The contact stated that on several occasions while driving and turning the steering wheel to the right, the steering wheel locked up and failed to return to center. The contact grabbed the steering wheel aggressively and turned it to return to center. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

The steering "sticks" and it is hesitant to pull back to center. It feels like the power steering just stops working for a couple seconds. This problem happens frequently...to the point that I am hesitant to drive the van. I get alerts for the electronic stabilization service, but when they pull the codes there are no issues to fix. I have had the vacuum pump and battery replaced (which I was told might correct the problem) but neither fixed the issue. After an internet search, I have found that this seems to be a problem with many 2017 and 2018 Pacifica models. There was one complaint that said to include NHTSA CAMPAIGN NUMBER: PE25009 in any complaints made to the NHTSA.

The backup camera does not work 9 out of 10 times. Sometimes the screen is a blank blue, purple, or black screen. Sometimes its a frozen picture and Sometimes it flickers like a broken tv. Has been happening for a couple month now. Have not had it looked at yet because of costs involved with going to a dealer.

Electric power steering sticking while navigating an curve or turn in the road. Whether at slow speeds or fast speeds seems like my steering sticks everytime now. I've had my front end replaced previously for maintenance at 100000 when this originally started. And it seemed to help some but the batteries seem to fail atleast twice a year the aux battery and the main battery and then the steering goes off and over corrects "kicks back on" when you have to pry it out of getting "stuck"

The vehicle randomly but regularly experiences a grabbing in the steering when turning and requires a pulling on the steering wheel that then seems to overcorrect momentarily. This vehicle could be available for inspection upon request. I've taken it to my regular mechanic and he reproduced the problem and believes it is due to the steering rack or the electronic controls therein. No warning lamps or messages have ever displayed. I'm afraid that the overcorrection and/or lack of steering control could put the driver of our van and/or others nearby at risk.

Steering felt slightly stiff/stuck while driving on wide turns and straight on interstate. Going slower and making more frequent turns in town, steering felt normal but going fast there was a power steering concern. Not enough to make me jerk but I am worried that it will decline and force a hard jerk and possible swerving while going higher speeds. This is under investigation currently NHTSA CAMPAIGN NUMBER: PE25009. PLEASE PLEASE RECALL!! This was terrifying I have young children

When making steering corrections while driving over 55 miles an hour, the steering sticks and suddenly over corrects. This is especially troublesome when driving on winding two lane country roads. It feels like the vehicle might go into the oncoming traffic or off into the ditch.

Vehicle: 2017 Chrysler Pacifica Limited Gas (VIN: [XXX]) Component: Steering / Electrical Power Steering (EPS) Gear Rack Incident Description: I am filing this report in relation to active NHTSA Preliminary Evaluation PE25009 regarding the intermittent loss of electric power steering assist. While driving on curved roads, the steering system exhibits a distinct "sticky" or binding sensation during gradual, sustained turns. This mechanical resistance is highly localized and most noticeable when holding the steering wheel slightly off-center, specifically near the 11 o'clock and 1 o'clock positions. When attempting to exit a curve, the steering wheel fails to smoothly return to center on its own. It requires a deliberate, manual "nudge" or extra physical driver effort to break past the sticky threshold. Once this resistance is overcome, the Electric Power Steering (EPS) assist suddenly reactivates, creating a brief oversteer condition that requires immediate correction to keep the vehicle tracking safely in its lane. The behavior feels heavily tied to an internal electronic fault within the steering gear module rather than standard lane-keep assistance intervention, as the binding sensation persists even with safety features deactivated. This creates an unpredictable driving dynamic, particularly at highway speeds where subtle, precise inputs are required. Additionally, this vehicle has an extensive history of rapid battery failure, requiring multiple complete replacements of b

My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery. However, Chrysler denied the battery replacement claim, citing contamination from “incorrect” coolant. I dispute this reasoning, as I was not properly informed about the coolant issue and believe there is no proof that it caused the battery failure. Under the Magnuson-Moss Warranty Act, a warranty or recall claim cannot be denied without clear evidence linking the fluid to the failure. I have opened a case with Chrysler (Case #XXX) and am requesting that the battery replacement be honored under the recall, especially since recall guidelines indicate that unresolved issues after software updates may require component replacement. After a days of back and forth, not the dealership claims the PIM is not the original part of the vehicle and for that reason it would be covered under warranty. However the law is clear and Chrysler is obligated to replace it since this part is also part of the recall they claimed was completed. Now the dealer wants US$ 5K to replace the PIM. I need NHTSA to intervene please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

Our 2017 Chrysler Pacifica Hybrid High Voltage (Hybrid) Battery pack experienced a failure. Check Engine Code P0A7F-00 active. The vehicle now refuses to charge the Hybrid Battery in any way other than using the on-board gas generator. The failed component is available for inspection and was reported to the local dealership. Originally the dealership advised the Battery Pack would be covered under TSB: 08-299-25. 3 weeks later they informed us Chrysler refused to replace the battery pack under the recall warranty. Recall warranty advised "Hybrid/EV Battery Pack "B" Deterioration was one of the check engine codes covered by the recall warranty. P0A7F-00 check engine code description is Hybrid/EV Battery Pack Deterioration. Check Engine light has been illuminated since the issue first appeared.

Since 2019 there has been an intermittent issue with the steering. No warning or safety lights are on that would signify an issue. The steering wheel sticks when going through gentle curves on the road. Specifically when the steering wheel is in the 11:00 or 1:00 position. You can feel the steering stick and pull the vehicle slightly. By swiftly jerking the steering wheel in the opposite direction it seems to fix the issue. This happens at low and high speeds (back roads or highways). It is quite alarming and scary. We've taken it to multiple mechanics but they have been unsuccessful in figuring out the issue. They have been able to reproduce the issue but are unclear of what causes it.

Steering wheel sticks at lower speeds between 11-1 o’clock position (approximately) and requires extra force to turn the wheel. I came across number PE25009 which seems to clearly line up with what I am experiencing, so decided to report.

I have a 2017 Chrysler Pacifica minivan and I am experiencing intermittent steering wheel sticking issue. While driving at highway speeds, the electric power steering exhibits a distinct 'sticking' or 'catching' sensation when trying to make minor lane corrections. Extra physical effort is required to 'break' the wheel free from the center position, which causes the vehicle to over-correct and jerk into the lane. This creates an immediate risk of losing control or drifting out of the lane. The steering wheel catches and requires excessive manual force to unstick, leading to unsafe over-correction and lane drifting. This is a severe, recurring safety hazard.

The steering wheel in my 2017 Chrysler Pacifica is sticking or catching, especially during turns or when trying to return the steering wheel back to the centered position. Unknown cause. The steering system nearly consistently exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position, and very noticeably at highway/freeway speeds. A very dangerous situation. During these events, there is increased steering effort required to return the steering wheel back to center. After or during the correction of the steering wheel back to the center position after these events, there seems to be some type of a sudden reactivation of the power steering assistance. It feels extremely dangerous to continue to operate this vehicle with this current condition.

While driving my 2017 Chrysler Pacifica, the vehicle experienced a sudden, severe malfunction of the Electric Power Steering (EPS) system. The dashboard illuminated a "Service Power Steering" warning light, which was accompanied by an immediate, complete loss of power steering assist. The steering wheel became extremely stiff and heavy. It required immense physical force to steer. This failure occurred suddenly without warning, creating an immediate and severe crash hazard by making the vehicle uncontrollable. The vehicle also suddenly restored power assist while I was using the extra force which made driving very dangerous. I use my minivan to drive my kids to school every day and this hazard could have resulted in tragic loss of life especially with an infant and three toddlers in my car. I just noticed that the safety probe PE25009 has been opened last year with no recalls yet. Please help us resolve this ASAP as this is a critical, life-threatening, safety issue.

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle was taken to the dealer to complete a recall repair for NHTSA Campaign Number 24V536000 (Hybrid Propulsion System). The contact was advised that the parts were not available and on back order with no estimated time of arrival. The manufacturer was notified of the issue. The approximate failure mileage was 128,000.

2017 Pacifica, 58,000 miles. Engine light comes on, error code is "00305 Engine misfire on cylinder 5". Replaced sensor and ignition coil and spark plugs, but error keeps coming back. The mechanic found that the head gasket is leaking anti-freeze into the cylinder. Looking online this is a common problem with Pacifica 3.6L engines, many people have had the same problem, there is a defect with the engine I checked for a recall, but there is nothing open for my VIN.

The vehicle has an unresolved electrical/propulsion failure involving sudden shutdowns while driving and CAN C bus/lost-communication faults. Since the high-voltage battery was replaced through a recall-related repair, the vehicle has had repeated shutdown/loss-of-communication events, occurring dozens of times. In the most serious incidents, while driving at speed, the dash flickered, windshield wipers activated unexpectedly, headlights turned off, turn signals would not work, and steering locked or became difficult to control. The vehicle then completely shut off while still moving. After shutdown, the hazard lights would not work. One documented incident occurred on the interstate at about 70 mph. This puts occupants and others at risk because the vehicle can suddenly lose motive power and critical electrical/control functions at the same time, including lighting, signals, hazards, instrument display, and steering/control assistance. The vehicle has been inspected multiple times by a Chrysler dealership. Dealer records documented multiple modules losing communication on the CAN C bus. The dealer replaced the shifter module as a possible contributor, but the problem continued. The dealer later corrected loose pin tension at a communication/star connector, but the vehicle continued to shut down and later scan reports still showed widespread active/stored CAN and lost-communication faults across powertrain, hybrid control, body control, braking/ABS, steering, and shifter-rela

My 2017 Chrysler Pacifica steering wheel started locking in place at approximately 10 a 2 o'clock the other day as we were on a couple hundred-mile trip over the Memorial Day weekend. We looked up the symptoms, it said there was a recall for the Power Steering Assist v53/NHTSA 19V-348. I drove the car slowly the entire way home and set up an appointment at CDJR of Morgantown for the next day May25th at 8am. After arriving at the dealership, I was informed that this particular recall was closed, although its description fit exactly what my car had been doing the previous day. I informed them that my main battery IBS had been broken for nearly a year and wondered if that could have been the problem also. They took the car at 8am and at 9 am the man at the desk that had been helping me came to the waiting room and informed me that URSE dodge (where I bought the vehicle in 2017) showed record of performing the recall check " That's a lie" I replied! None the less, at 10 am they reported to me that the auxiliary battery had 0 CCA and needed replaced and that the IBS would also need replaced, all of which would run me nearly 1000 dollars. I asked when they could get the IBS and the parts department said 5 days, I asked the gentleman that had originally been helping me if they checked the ground wire from the original recall and he said yes, and it was fine. I changed the auxiliary battery and the IBS myself at Advance Auto yesterday and after I had the main battery hot lead off it

I pulled into the Dollar General and before I could get to my parking spot the vehicle made a beep sound and stalled and wouldn't move . There were no warning lights that came on. It wouldn't accelerate and I was nervous for the traffic that would be pulling in behind me. I put the vehicle in park and turned off the vehicle to see if it would start again. After restarting the vehicle I was able to drive to parking spot. This is the first time this has happened and we were trying to check for safety recalls in this vehicle but are nervous of any further occurrences that would cause engine failure for us and the cars around us.

The contact owned a 2017 Chrysler Pacifica. The contact stated that while driving at approximately 70 MPH, the vehicle independently shifted gear into Neutral. Several warning lights illuminated. The vehicle was towed to a local dealer, where it was diagnosed; however, the failure could not be repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

I have owned the car for years, and have always taken good care of vehicle with scheduled oil changes, tune ups, etc. and now I am being told I need a new head gasket because there is a leak. Being a 2017 with just over 100,000 miles and regular care this should not be happening. It caused issues with a fuse and now a new starter needs to be put in too. An awful smell was coming from the vehicle making me sick and my child while having to drive. What appeared to be heavy smoke started coming out. A light came on staying engine was hot so had to pull over on the side of the road and be towed. I had the mechanic who towed the chrysler pacifica tell me I had a head gasket leak and needed a new one but he does not repair them. I searched over 10 other repair shops and they would not touch due to the ongoing issues with the Pacifica's. I finally found a mechanic who stated the same as the prior mechanic that my head gasket needed to be replaced, and it was a big job that would be awhile before he could even get to. I am asking for assistance with this repair as this seems to be an ongoing issue with them.

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning. warning lights illuminated. The vehicle was taken to an independent mechanic for an unrelated failure, and during the inspection, the mechanic diagnosed the vehicle with a failed rack and pinion steering assembly that needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. The VIN was not available.

While driving at highway speeds, steering wheel sticks at 11 and 1 o'clock position requiring extra input from the driver to return to zero or 12 o'clock position. This causes a jerky motion when the wheel finally unsticks or an oversteer condition which is unsafe when driving in busy windy roads with opposing traffic.

Steering wheel binds up wile making right truns around the 1 o'clock position.

The steering system is malfunctioning and doesn't return to center naturally while driving at certain speeds and degrees of turns. It can be available for inspection if someone wants to look at it. When operating the vehicle on average between 30-50 miles per hour and making a slight left or slight right turn, the steering wheel gets locked into the turn position and doesn't return to center. Force has to be applied in order to return the vehicle's steering wheel to center and continue driving. No accidents have happened, but I it puts our safety at risk in turning and overcorrecting into another vehicle. No steering components appeared to be damaged when inspected by Firestone and PepBoys. Tires were showing normal wear and within alignment that didn't indicate another issue ongoing. There are no warning lights, symptoms and shown problems indicating something electrical. This does happen often and it's one incident

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the vehicle intermittently started jerking. The vehicle shifted into another gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,090.

The power steering will intermittently go out when traveling down the roadway and when making right and left hand turns. Once the power steering goes out there is an alert triggered and the alerts the driver the power steering assist is malfunctioning and the steering wheel is very difficult to control or turn and jerks the steering wheel. Also, the power steering will re-engage and return to normal function without warning and then go back out again.