2017 Chrysler Pacifica complaints

THE TRANSMISSION SLIPPED OUT OF GEAR AND WOULDN'T SHIFT. THE PROBLEM OCCURRED WHILE I WAS DRIVING ON THE STREET. THIS COMES AFTER NUMEROUS ROUGH SHIFTS THAT I WAS TOLD WAS A COMPUTER ISSUE ON THE TRANSMISSION.

WHILE DRIVING APPROXIMATELY 65MPH ON THE HIGHWAY,ALL OF THE LIGHTS ON THE DASH CAME ON AND THE CAR STARTED TO SLOW DOWN EVEN THOUGH I HAD THE CRUISE CONTROL SET. I TRIED TO PRESS THE ACCELERATOR AND THE CAR WOULD NOT SPEED UP. I PULLED OVER AND TURNED THE DIAL TO PARK BUT THE P DID NOT LIGHT UP. WHILE IN PARK THE CAR WAS JERKING FORWARD AND I COULD NOT SET THE PARKING BRAKE. I TURNED IT OFF AT THAT POINT AND TRIED TO TURN IT BACK ON TO SOLVE THE PROBLEM. THE PROBLEM HAS NOT YET BEEN SOLVED.

THE VAN WILL SPORADICALLY NOT RESPOND TO ACCELERATION BETWEEN 15-20 MPH AND WILL SUDDENLY JERK RATHER VIGOROUSLY. IT FEELS VERY UNSAFE ESPECIALLY WHEN REAR TRAFFIC IS FAST APPROACHING. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME EXACT ISSUE WITH THIS VAN IN VARIOUS DIFFERENT FORUMS AND WEBSITES. OWNERS CONTACTING CHRYSLER AND DEALERSHIPS WITH NO POSITIVE OUTCOME. WE JUSTLY NEED AN INVESTIGATION.

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

VAN STALLS AND JERKS

THERE HAS BEEN MORE THAN ONE OCCASION WHERE MY CAR WOULD SHIFT FROM DRIVE TO NEUTRAL OR EVEN STALLS COMPLETELY. THERE HAVE BEEN TIMES WHERE DECELERATES ON ITS ON AND WHEN IT LOCKS UP FROM THE PARKING GEAR WHILE TRYING TO SHIFT TO DRIVE. MOST RECENT OCCURRANCE OF THIS WAS SUNDAY, DECEMBER 22, 2019. ACCELERATION FROM A STOPPED POSITION ALWAYS FEELS LIKE I WAS REAR-ENDED EVERYTIME. I HAVE HAD MULTIPLE SAFETY RECALLS AND THE 2 TIMES I TOOK IT BACK TO THE DEALER FOR FIXING, I REPORTED THIS CONCERN. DEALERSHIP REPORTED FINDING NO ISSUE AS REPORTED. I HAVE RECEIVED OF YET ANOTHER RECALL IN 2018 BUT HAVE NOT HAD A CHANCE TO TAKE IT IN. I FEAR FOR THE SAFETY OF MY CHILDREN AND I AS THIS IS THE ONLY VEHICLE I HAVE. BUT THESE DEFECTS THAT DEALERSHIP REPORTS AS "FINDING NO ISSUE" IS NOT FAIR. ITS A DEATH TRAP. THESE STOPS, STALLS, DECELERATION AND ACCELERATIONS THAT STARTED IN 2017 AND CONTINUES THRU TODAY IS PRESENTING A SEVERE DANGER HAZARD AND I NEED HELP.

2017 CHRYSLER PACIFICA, 33'400 MILES- HESITATION AFTER PLACED INTO/ SHIFTING GEARS FROM A STOPPED POSITION, 5-10 SECONDS UNTIL THE CAR JERKS INTO GEAR FROM RELEASE OF BREAK PEDAL TO ENGAGING IN SELECTED GEAR. HEATED STEERING WHEEL FEATURE ONLY WORKS INTERMITTENTLY, WHETHER SELECTED FROM SETTINGS WITH START OR MANUALLY SELECTED, ALL CONTROLS FROM STEERING WHEEL GO OUT PERIODICALLY AFTER THE VEHICLE HAS BEEN IN MOTION, WILL NOT WORK AT ALL, INCLUDING RADIO CONTROLS, CRUISE CONTROL BUTTON, U-CONNECT BUTTON, VR BUTTON- NOT EVEN THE ILLUMINATION OF THE CONTROLS WORKS WHEN THIS HAPPENS. USUALLY AFTER THE CAR HAS BEEN IN MOTION FOR AT LEAST 10 MINUTES. HAS HAPPENED SEVERAL TIMES, BUT COMES BACK ON AT RANDOM INTERVALS WHILE DRIVING. HAS ONLY HAPPENED ON SHORT TRIPS. UNKNOWN CAUSE. PURCHASED VEHICLE USED WITH 20K ON IT MAY 30,2019.

WHEN USING THE KEY FOB TO REMOTELY CLOSE THE REAR DRIVER SIDE SLIDING DOOR OR THE OVERHEAD BUTTON TO OPEN OR CLOSE THE DOOR OR THE BUTTON ADJACENT THE DOOR ITSELF, IT WILL CLOSE FOR ONLY A BRIEF MOMENT AND REOPEN ITSELF ON AVERAGE, 2-4 TIMES AFTER THE INITIAL ATTEMPT TO CLOSE IT. TWO SEPARATE TIMES THE DOOR HAS SUDDENLY OPENED WHILE THE VEHICLE WAS PARKED, MOTOR RUNNING, WITHOUT ANY BUTTON OR REMOTE BEING PRESSED. SUPER SCARY.

WHEN GOING ABOUT 10-15 MILES PER HOUR, THE VEHICLE WILL SUDDENLY LUNGE FORWARD AND MAKE A TREMENDOUS CLUNKING SOUND LIKE METAL AGAINST METAL. THIS HAPPENS ABOUT A FEW TIMES A MONTH. IT CAN BE REPLICATED BY BARELY PRESSING DOWN THE GAS PEDAL, USUALLY HAPPENS WHEN NAVIGATING THROUGH PARKING LOTS. VERY SCARY.

HESITATION WHEN I TURN AND TRY TO ACCELERATE. I THOUGHT IT WAS MY GAS BUT I'M SEEING THERE WAS A RECALL ON SOME 2017 FOR THIS PROBLEM. MINE HAS DONE THIS SEVERAL TIMES WHEN I TURN. IT HAS ONLY HAPPENED ON THE CITY STREETS WHILE IN MOTION. ALMOST LIKE IT WANTS TO STALL OUT THEN A SMALL FEW SMALL JERKS AND THEN TAKES OFF. I JUST BOUGHT THIS VAN IN MARCH 2019 FROM WESTGATE JEFF WYLER. THERE WAS NO RECALLS FOR THIS VAN BUT I'M HAVING THE SAME PROBLEM THEY RECALLED ON OTHER 2017 PACIFICA. IT'S DONE THIS SEVERAL TIMES

AUTOMATIC ENGINE SHUTOFF SYSTEM SHUTS OFF VEHICLE ON HILLS CAUSING A ROLLBACK ISSUE, SAFETY PROBLEM. IT ALSO SHUTS OFF DURING HEAVY TRAFFIC HEATING UP VEHICLE CONSIDERABLY. SO FAR TWO DIFFERENT SERVICE DEPARTMENTS CANNOT FIND ANY ISSUES. 3 BATTERIES HAVE BEEN REPLACED IN 2 YEARS TIME. TRANSMISSION POPS IN AND OUT OF GEAR BETWEEN 2ND AND 3RD DURING CITY DRIVING. NO SPARE TIRE!! PATCH KIT, GOOD LUCK USING IT IF YOU HAVE A FLAT.

NAVIGATION SYSTEM LOCKED UP IN TRAFFIC AND CAUSED A DISTRACTION CONTACTED FIAT CHRYSLER UCONNECT WAS TOLD THAT A UPDATE WAS NEEDED AND NEITHER THEY OR DEALER COULD AFFECT THE UPDATE TTHE SPECIALIST AT UCONNECT WAS KYM PHONE 8008266632 EXT 3024871 CASE 68253619

STEERING STICKS IN CURVES. IT STARTED ON TRIP TO FL IN EARLY NOVEMBER AND HAS CONTINUED WE HAD IT LINED UP AND TIRES ROTATED WHEN WE GOT BACK BUT IT CONTINUES AND IS GETTING WORSE.

THE VEHICLE STALLS WHEN STOPPING ON CITY STREET.

MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB

WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT*JB

WE ARE ON OUR SECOND PACIFICA AFTER THE FIRST WAS BOUGHT BACK BY CHRYSLER DUE TO MAJOR ELECTRICAL ISSUES (VEHICLE WOULD NOT START OR FUNCTION CORRECTLY, DEALER COULDN'T FIX IT). NOW ON OUR SECOND PACIFICA WE HAVE HAD CONSTANT TRANSMISSION ISSUES...FIRST TRANSMISSION STARTED SLAMMING INTO GEAR (FEELS LIKE YOU ARE BEING REAR ENDED BY ANOTHER VEHICLE, THIS CAN BE AT SLOWER SPEEDS < 20 MPH WHILE GOING STRAIGHT OR TURNING), THEY RESET COMPUTER, THAT DIDN'T FIX IT, SO THEN THEY REPLACED THE VALVE BODY IN THE TRANSMISSION (2 SEPERATE SHOP TRIPS). A COUPLE MONTHS LATER IT STARTED SLAMMING INTO GEAR AGAIN (SLOW SPEEDS < 20, TURNING AND GOING STRAIGHT), SO THEY REPLACED THE TRANSMISSION AFTER PUTTING US IN A RENTAL FOR ANOTHER MONTH, ABOUT 6 MONTHS LATER THIS TRANSMISSION HAD THE SAME EXACT ISSUE, SLAMMING INTO GEAR AT LOW SPEEDS (< 20, TURNING OR GOING STRAIGHT). SO WE ARE ON OUR 2ND PACIFICA AND THE 3RD TRANSMISSION NOW AND ARE STILL HAVING THE SAME ISSUE AS WE INITIALLY HAD (SLAMMING INTO GEAR LIKE YOU ARE BEING REAR ENDED AT SLOW SPEEDS < 20 GOING STRAIGHT OR TURNING)! THERE ARE SERIOUS ISSUES WITH THIS TRANSMISSION THAT CHRYSLER NEEDS TO RESOLVE! THIS IS NOT SAFE TO DRIVE THE WAY IT IS, BECAUSE YOU DON'T KNOW THE SITUATION YOU WILL BE DRIVING IN WHEN IT HAPPENS.

MY CAR STALLS AND JERKS WHEN I'M GOING AROUND 16 MPH. LOSSES POWER. IT CLUNKS AND SHIFTS HARD LIKE YOU'RE BEING HIT FROM BEHIND. MY CAR HAS HAD ONE TRANSMISSION REPLACEMENT A FEW MONTHS BACK. TODAY THE CAR HAS BEEN IN THE SHOP FOR OVER 30 DAYS WITH ITS SECOND TRANSMISSION ISSUE. CHRYSLER CAN"T SEEM TO FIX THE ISSUE. IT'S A VERY SCARY FEELING TO LOSS POWER IN THE MIDDLE OF THE HIGHWAY OR ANYWHERE. PLEASE HELP. MY SLIDDING DOORS HAD AN ISSUE THAT THEY WILL OPEN AND CLOSE AUTOMATICALLY EVEN IF I WAS DRIVING. VERY SCARY. SO MANY MORE ISSUES. THE ISSUES STARTED MAYBE A MONTH AND A HALF AFTER PURCHASING THE VEHICLE.

CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.

FUEL LEAK.. WITH GASOLINE ODOR AND CHECK ENGINE LIGHT WITH CANNER CODE P0456, WHEN I START UP THE CAR.

THIS IS FOLLOW UP TO COMPLAINT # 11279161 AND #11279427. WENT BY DEALERSHIP TODAY, THEY GAVE ME LIST OF CODES THEY FOUND PCM P152F, PCM P152E, ICS B210D16, ICS B21DD84, RFH C007700, ESM PP060700, DDM B21DD84, DDM B210C16, DDM B286015, PDM B21DD84, PDM B210C16, PDM B286015, MSMB21D21, PLGM B210D21, PLGM B21DD16, RCCC B219916, AND RCCC B21DD84. ALSO TOLD ME THEY WERE CHECKING TSB 08-099-18 REV A, SOMETHING TO DO WITH FRONT USB PORTS. I ALSO WAS TOLD WHEN THEY FIRST PLUGGED IN HAND HELD SCANNER IT SHOWED BAD AUXILIARY BATTERY. THEY DID FULL DIAGNOSTIC AND GOT ALL THESE CODES. STILL NOT SURE WHAT PROBLEM IS. MY OTHER QUESTION IS WHEN MY VEHICLE DIED NO OTHER LIGHTS CAME ON OTHER THAN THE ESS WARNING LIGHT. ALSO I HAVE NOT GOTTEN ANY OTHER WARNING LIGHTS WHEN ENGINE SHUT OFF.

THE TRANSMISSION GETS STUCK IN GEAR AND HITS A CERTAIN MPH AND THEN DROPS EVEN WHILE PRESSING THE GAS. MOST COMMONLY HAPPENS AT 15MPH AND AROUND 45-50MPH. THEN SUDDENLY IT LURCHES INTO THE NEXT GEAR THROWING THE CAR FORWARDS AND REVVING UP THE MPH. THE DOORS OPEN AND CLOSE RANDOMLY. THE DVD SCREENS DON'T WORK CONSISTENTLY AND THE KEYS HAVE TO BE REGISTERED TO THE CAR FREQUENTLY BC THEY LOSE THEIR CONNECTION.

WHILE DRIVING AT 66 MILES AN HOUR THE ESS WARNING LIGHT CAME ON BUT NOTHING ELSE OCCURRED. STOPPED AT REST AREA, TURNED VEHICLE OFF. LET VEHICLE SIT FEW MINUTES RESTARTED VEHICLE BUT THE ESS STAYED ON WITH NO OTHER EFFECTS.

HAD AUXILIARY BATTERY REPLACED APPROXIMATELY 5 MONTHS AGO BECAUSE THE ESS WAS NOT FUNCTIONALLY PROPERLY. NO PROBLEMS UNTIL TODAY 11/9/19 WHILE ON VACATION IN WASHINGTON DC. THE ENGINE SHUTOFF TOTALLY AT STOP LIGHT. PUT CAR IN PARK, DEPRESSED BRAKE, VEHICLE STARTED AND ESS WARNING LIGHT STAYED ON AND NO OTHER LIGHTS CAME ON, PULLED OUT OF TRAFFIC INTO PARKING LOT AND VEHICLE WAS SLOW TO ACCELERATE AT FIRST, TURNED VEHICLE OFF MYSELF, LET IT SIT A MINUTE. RESTARTED VEHICLE WITH NO PROBLEMS AND ESS LIGHT WAS OFF. CALLED DEALERSHIP WHERE I PURCHASED VEHICLE AND CHRYSLER CUSTOMER SERVICE ABOUT WHAT HAPPENED. NEITHER ON HAD ANY IDEAS OR SUGGESTIONS EXCEPT TO TAKE TO DEALERSHIP. DEALERSHIP DID SAY MIGHT BE OIL CHANGE WAS DUE OR OIL WAS LOW. HAD OIL CHANGED ABOUT MONTH AGO. SAID THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS 11ISSUE.

WHEN MAKING A SLIGHT RIGHT HAND TURN THE STEERING DOES NOT NATURALLY RETURN TO THE CENTER POSITION, AND MUST BE PHYSICALLY FORCED TO RETURN TO THE CENTER POSITION

WHEN MAKING A SLIGHT RIGHT HAND TURN THE STEERING DOES NOT NATURALLY RETURN TO THE CENTER POSITION, AND MUST BE PHYSICALLY FORCED TO RETURN TO THE CENTER POSITION. THIS PROBLEM HAS PERSISTED FOR THE LAST COUPLE OF WEEKS

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING; HOWEVER, THE ELECTRICAL SYSTEM REMAINED ACTIVATED. THE CONTACT WAS ABLE TO ENGAGE THE HAZARD LIGHTS AND MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT ALSO STATED THAT THE VEHICLE EXHIBITED ELECTRICAL FAILURES. THE INSTRUMENTAL PANEL DARKENED, THE INTERIOR LIGHTING DID NOT ILLUMINATE, "KEY FOB NOT DETECTED" OR "KEY FOB LEFT" APPEARED WHEN THE KEY FOB WAS IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO MCCLARTY DANIEL CHRYSLER, DODGE, JEEP, RAM (3709 SOUTH THOMPSON STREET, SPRINGDALE, AR 72764, (479)-715-4476). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 35 TO 50 MPH, THE VEHICLE JERKED VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM CLICK JEEP (701 W AUTO MALL DR, TUCSON, AZ 85705, (866) 933-1114) WHERE THE COMPUTER WAS UPGRADED. THE DEALER STATED THAT THE FAILURE COULD NOT BE DUPLICATED AND IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON (7800 E 22ND ST, TUCSON, AZ 85710, (520) 395-9310), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE MILEAGE WAS 18,000.

SOMETIMES IS GIVING PARKING BRAKE SIGN AND WILL NOT CHANGE WHEN YOU TURN THE KNOB TO CHANGE TO ANOTHER LEVEL .SAY FROM P TO D AND VICE-VERSA. WHEN YOU DRIVE CONTINUOUSLY THAT WAY, IT DRAIN OUT THE BATTERY. I CAN CONCLUDE THAT IT HAS BOTH ELECTRICAL BATTERY PROBLEM AND THE PARKING BRAKE PROBLEM

WHEN DRIVING AN TURNING MAKES CLANKING NOISE UNDER CAR, CAR GET STUCK IN CARS AN THEN JERKS WHEN CHANGES, BEEN TELLING CHRYSLER DEALER WHERE I GET MY REPAIRS AN TUNE UPS I'M TOLD IT ALL PART OF THE ELECTRICAL SYSTEM BEEN TELLING THEM THIS SINCE I GOT THE CAR NEW 2017

2 MONTHS AFTER RECALL FOR THE AUTO START/STOP SERVICE, THE SERVICE STOPPED WORKING AND LIGHT CAME ON ENGINE. COULD NOT START CAR UNTIL 3RD ATTEMPT. HAPPENED TWO TIES AFTER ENGINE SHUT OFF. BROUGHT TO DEALER, AUX BATTERY HAS 0 CHARGE AND A CELL IN MAIN BATTERY IS NOW BAD. READING SEVERAL FORUMS THIS HAS BEEN COMMON AFTER RECALL EVEN THOUGH IT SHOULD NOT HAVE AFFECTED IT. $189 FOR DIAGNOSTIC AND $642 TO FIX, NOT COVERED BY WARRANTY

COULDN'T START MY CAR IN THE MORNING, GOT A JUMP AND IT STARTED,(THIS IS THE THIRD BATTERY I HAVE HAD WITH THIS VEHICLE AND IT'S ONLY A 2017) AFTER DRIVING OUT OF MY NEIGHBORHOOD IT SHUT DOWN, NO LIGHTS, COULDN'T PUT INTO PARK OR NEUTRAL AND COULDN'T OPEN THE DOORS...

IN THE PAST WEEK ON 3 SEPARATE DAYS, WHEN MAKING A SLOW TURN ON A CITY STREET, THE CAR WILL NOT ACCELERATE FOR SEVERAL SECONDS AND THEN SUDDENLY SLAMS VERY HARD INTO GEAR. IT CAUSED MY CHILDREN TO SCREAM WHEN IT HAPPENS BECAUSE IT'S SO JARRING. THIS IS EXTREMELY DANGEROUS, AS THE PERSON BEHIND ME ALMOST REAR ENDED ME EACH TIME WHEN THIS HAPPENS! IT IS A VERY SCARY EXPERIENCE AND SHOULD NOT BE HAPPENING ON A 2 YEAR OLD CAR WITH ONLY 15K MILES! I'M AFRAID TO DRIVE IT NOW. I'M BRINGING IT IN TO THE DEALER NEXT WEEK BUT I'VE ALREADY READ OF PEOPLE WITH SIMILAR EXPERIENCES AND THE DEALER SAYING "SORRY WE CAN'T RECREATE IT SO DON'T KNOW WHAT'S GOING ON". CHRYSLER NEEDS TO LOOK INTO THIS ISSUE ASAP. IT'S A VERY SCARY AND DANGEROUS SITUATION THAT SHOULD NOT BE HAPPENING ON A NEW CAR!

WHEN I WAS DRIVING THE CAR I NOTICES THAT THE MONITOR SCREEN DIDNT TURN ON FOR 10 SECONDS AFTER I STARTED THE CAR. THE BACKUP CAMERA WAS BLURRY AND THE AUTO START STOP SYSTEM STOPPED WORKING ALL TOGETHER. THE NEXT MORNING WHEN I WENT TO START CAR THE ENGINE WOULDNT START. THE SCREEN CAME ON THE LIGHT CAME ON BUT THE ENGINE DIDNT START. I HAD TO GET THE CAR TOWED TO THE DEALERSHIP AND THE CAR WOULDNT ROLL WHEN IT WAS PUT ON NEUTRAL. I AM BEING TOLD THERE MIGHT BE PROBLEMS WITH THE WIRING AND ELECTRICITY. I SAW THERE WAS A RECALL ABOUT THIS BUT MY CAR DIDNT HAVE A RECALL. THE DEALERSHIP IS GOING TO CHARGE ME INSANE AMOUNT OF MONEY TO GET THIS FIXED. I'VE ONLY HAD THIS CAR FOR A YEAR AND A HALF AND I BOUGHT IT TO THE SERVICE SHOP FOR MORE THAN I COULD COUNT. THIS IS SUPPOSED TO BE A NEW CAR WITH MINIMAL TO NO PROBLEMS. IM STARTING TO GET DISAPPOINTED.

WHILE DRIVING MY 4 YEAR OLD SON THE OTHER DAY THE VEHICLE JUST SHUT OFF AND IT FLASHED "TURN TO P (PARK) TO START ENGINE"- THIS FREAKED MY ENTIRE FAMILY OUT. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE.I AM UP TO DATE ON ALL MY MAINTENANCE AND RECALLS. I HAVE ALSO BEEN EXPERIENCING A "BUCKING" WHEN YOU TURN THE VEHICLE AND ACCELERATE. IT IS AS IF THE TRANSMISSION IS SLIPPING. I AM SO FRUSTRATED AND FEEL LIKE I WASTED $36K OF MY HARD EARNED MONEY.

THE START/STOP ICON APPEARED ON THE DASH AND ALERTED THAT THE SYSTEM IS NOT WORKING. IT WAS TAKEN INTO DEALERSHIP WHERE THEY SAID THE AUXILIARY BATTERY WAS DEAD. AUXILIARY BATTERY WAS REPLACED BUT LIGHT DID NOT GO OFF. TAKEN BACK INTO DEALERSHIP AND WAS TOLD THAT IT TAKES TIME FOR IT TO CHARGE AND ALERT SHOULD GO OFF AFTER DRIVING. ALERT DID NOT GO OFF AND WAS TAKEN BACK TO DEALERSHIP WHERE THEY SAID THAT THE BATTERY SYSTEM IS NOT CHARGING. HAD TO RESCHEDULE ANOTHER DIAGNOSTIC APPOINTMENT FOR NEXT WEEK AS THEY DID NOT HAVE TIME TO FIX IT. NONE OF THIS COVERED UNDER WARRANTY AS 2017 PACIFICA HAS 45,000 MILES. ALSO ALERTED THE DEALERSHIP ABOUT THE 'HARD STOP' JERKING THAT OCCURS AT SHIFT CHANGE AROUND 15-20 MPH INTERMITTENTLY. THEY SAID THAT THIS COULD NOT BE INVESTIGATED DUE TO THE AUXILIARY BATTERY NOT FUNCTIONING.

THE STEERING IS LOOSE. WHILE TURNING THERE IS A KNOCK, TURNING INTO A PARKING SPACE OR BACKING OUT OF A DRIVE WAY, WHILE IN PARK AND TURNING THE STEERING WHEEL. I TOOK MY VAN IN 1 AND A HALF WEEKS AFTER MY WARRANTY EXPIRED AND THEY SAID I NEEDED A NEW RACK AND PINION WHICH WAS GOING TO BE OVER $4000,00! THE DEALERSHIP ADVISED ME TO CALL CHRYSLER TO SEE IF THEY WOULD COVER IT, THEY DID NOT. AFTER FURTHER RESEARCH, IT IS SHOWN THAT IF A RACK AND PINION IS BAD, THE FRONT END COULD FALL APART AT ANY TIME. I ONLY HAVE 36K MILES ON MY VAN THAT IS 2 YEARS OLD. THAT IS RIDICULOUS TO ME, AND THIS IS A SAFETY CONCERN. ESPECIALLY IN A FAMILY VEHICLE SUCH AS A VAN.

MY 2017 PACIFICA HAS HAD MANY ELECTRICAL PROBLEMS WITH THE WINDOWS, SUNROOF, SLIDING DOORS, NAVIGATION, ELECTRONIC SCREEN, AND REAR HATCH WHICH HAVE BEEN REPAIRED EXCEPT FOR THE PASSENGER WINDOW & SUNROOF. BUT THE PROBLEM THAT I HAVE TOLD THE DEALERSHIP ABOUT REPEATEDLY AND THEY SAY THEY CAN NEVER RECREATE IS THAT THE CAR DOESN'T ACCELERATE OFTEN TIMES UNTIL AFTER THE CAR GLIDES INTO THE INTERSECTION, AND WHEN IT DOES IT LURCHES FORWARD. I DRIVE CAUTIOUSLY BECAUSE I KNOW I AM AT RISK OF GETTING HIT IF THE ENGINE DOESN'T KICK IN THE NEXT TIME I TURN IN FRONT OF ONCOMING TRAFFIC! THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR.

WE APPARENTLY HAVE THE SAME PROBLEM AS MANY OTHER CHRYSLER PACIFICA OWNERS. THE VAN HARD SHIFTS INTO GEAR AND IT FEELS LIKE SOMEONE HAS RUN INTO THE BACK OF OUR VAN. (IT SERIOUSLY HURTS YOUR BACK AND NECK.) THE DEALERSHIPS HAVE RESET THE COMPUTERS, ETC BUT IT HASN'T SOLVED THE PROBLEM. WE'VE BEEN TOLD BY THE SERVICE MANAGERS THAT THEY'RE FAMILIAR WITH THIS COMPLAINT BUT THAT CHRYSLER HAS TOLD THEM THAT THE VAN IS SHIFTING CORRECTLY, THEY CANNOT DO ANYTHING MORE AND THEIR HANDS ARE TIED UNTIL CHRYSLER COMES UP WITH A DIFFERENT SOLUTION.

I WAS TURNING AT AN INTERSECTION AND MY PACIFICA STALLED AND WOULD NOT GO UNTIL I SLAMMED ON THE GAS BECAUSE A CAR WAS COMING AND I ALMOST GOT HIT. IT'S VERY UNSAFE FOR MY KIDS TO BE IN THE VAN IF IT'S GOING TO STALL WHEN TURNING.

SINCE PURCHASING OUR PACIFICA, WE HAVE HAD NOTHING BUT ISSUES THAT SEEM TO NOT BE GETTING RESOLVED WITH CHRYSLER BESIDES CONTINUOUSLY IN THE SHOP. WE PURCHASED THE VEHICLE BRAND NEW SO WE WOULD NOT HAVE THE HASSLE OF AN UNRELIABLE VEHICLE. THE VEHICLE HAS LEFT US STRANDED WITH LESS THAN 30,000 MILES ON IT. WHILE DRIVING DOWN THE INTERSTATE, THE BACK HATCH CAME OPEN. AFTER PULLING OVER TO FIX THIS, AS I HAD KIDS IN THE CAR, THE VEHICLE KEPT OPENING. THE DEALERSHIP EXPLAINED THAT THERE WAS A RECALL AND FIXED THE ISSUE.CHRYSLER WAS VERY DIFFICULT TO WORK WITH THROUGH THE FIRST ISSUE. THE CASE MANAGER SAID THAT I WAS EXAGGERATED OVER THE ISSUES.WE THEN HAD THE AUTOMATIC START/STOP GO OUT, THIS CAUSED OUR DISPLAY SCREEN TO FREEZE UP AS WELL TO WHERE WE COULD NOT USE OUR CONTROLS. AT THIS TIME WE AGAIN BEGIN EXPERIENCING ISSUES WITH THE BACK HATCH AGAIN. UPON CONTACTING CHRYSLER A NEW CASE NUMBER WAS GIVEN AND WE WERE ONCE AGAIN SENT TO THE DEALERSHIP. SHORTLY AFTER BEING IN THE SHOP, I DROPPED MY CHILD OFF AT SOCCER PRACTICE. WHEN I RETURNED TO MY VEHICLE THE WHOLE SYSTEM SHUT DOWN AND DOORS OPENED AND WOULD NOT CLOSE ALL ELECTRICAL WAS SHUT DOWN. THE VEHICLE HAD TO BE TOWED AND WAS IN SERVICE DEPARTMENT FOR A WEEK. WE WERE LEFT WITH ONE VEHICLE TRYING TO HAUL OUR 5 CHILDREN AROUND WITH WORK AS WELL. RECENTLY THE 9-1-1 IS STUCK ON AND FREEZES THE DISPLAY SCREEN, ALONG WITH THE DRIVER PASSENGER SLIDING DOOR OPENING WITHOUT COMMAND OF THE BUTTON. THE VEHICLE IS SCHEDULED TO BE SERVI

2C4RC1GG4HR[XXX] BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD VACUUM BRAKE BOOSTER CHECK VALVE ISSUE CONSUMER STATED ABOUT 10 DAYS AGO I WAS DRIVING MY 2017 PACIFIC ON THE ROAD AND TRYING TO SLOW DOWN N STOP MY VEHICLE BUT AT THE END IT COULD NOT NORMAL STOP. WHEN I ENGAGED THE BRAKE PEDAL IT GAVE THE 'PRESSURE' BACK TO MY FEET AND SOUNDS LIKE 'AIR BRAKE LEAKING' IT WAS VERY DANGERS CAUSE THERE WAS A CAR IN FRONT OF MY VEHICLE. I PUSHED HARD BRAKE PEDAL TO THE FLOOR AND THE CAR SUDDENLY STOPPED. THEN I WENT TO THE PEPS BOYS REPAIRED MY CARS BRAKE PEDAL BOOSTER. WHEN I DID ONLINE RESEARCH I'M NOT THE ONLY ONE VEHICLE OWNER HAS THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT*DT*JB

THE VEHICLE WILL STALL AND THEN HARD SHIFT FROM FIRST TO SECOND GEAR. WE INITIALLY NOTICED THE HARD SHIFTING WHEN WE BOUGHT THE VEHICLE BUT THOUGHT IT MIGHT BE THE AUTO STOP/START SYSTEM. WE DIDN'T THINK MUCH OF IT UNTIL IT STARTED SHIFTING HARDER WHEN WE WOULD STOP OR BE DRIVING. THIS, AT TIMES, CAUSED ISSUES WHEN TURNING OR ACCELERATING TO GO THROUGH AN INTERSECTION. THE VEHICLE STALLING CAUSES A SAFETY HAZARD AND PRESENTS AN OPPORTUNITY FOR AN ACCIDENT TO OCCUR DUE TO THE DELAYED RESPONSE OF THE VEHICLE. THE CARS FOLLOWING BEHIND COULD POTENTIALLY REAR END THE VEHICLE. THE HARD-SHIFTING FEELS LIKE SOMEONE HIT YOU FROM BEHIND AND CAUSES BACK AND NECK PAIN FROM THE SUDDEN JERKING MOVEMENT. THIS VEHICLE HAS ALSO COMPLETELY STOPPED WHEN BEING DRIVEN CAUSING A SERIOUS SAFETY HAZARD. IT STARTED UP AGAIN IMMEDIATELY AFTER THAT INCIDENT ONLY TO NOT START AT ALL A FEW MONTHS LATER. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR US FROM THE VERY BEGINNING. WE STAYED OPTIMISTIC THAT THE RECALLS WOULD FIX THE ISSUES. THEY HAVEN'T. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR HEAVEN FORBID DIES BECAUSE OF THIS ISSUE. WE HAVE HAD 8+ SERVICE VISITS FOR THIS VAN. AT ONE TIME IT WAS COMPLETELY INOPERABLE AND HAD TO BE TOWED TO THE SERVICE DEPARTMENT. WE ARE FRUSTRATED WITH CHRYSLER AND THE SERVICE DEPARTMENT AT ANCIRA CHRYSLER, JEEP AND DODGE IN SAN ANTONIO, TX.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL NEEDED EXTRA STRENGTH TO STEER AND THE ENGINE AND POWER STEERING ASSIST INDICATORS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO GREENBRIER MOTOR COMPANY (9841 SENECA TRAIL, LEWISBURG, WV 24901, (304) 645-1010), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 46,900.

WHEN SHIFTING FROM 1ST TO 2ND GEAR THERE IS A LARGE SHUDDER AND THE CAR LUNGES FORWARD AND SLAMS INTO GEAR VERY ROUGHLY. THIS NEARLY CAUSED ME TO CRASH INTO ANOTHER VEHICLE WHILE DRIVING.

WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, THE UCONNECT SYSTEM REPEATEDLY DISPLAYED REQUESTS FOR SETTING A TIME DURING WHICH THE SYSTEM WOULD UNDERGO AN OVER-THE-AIR SOFTWARE UPDATE. THIS DIALOG BOX COULD NOT BE EASILY DISMISSED OR CLEARED. I CHOSE AND SET A TIME FOR THE UPDATE; HOWEVER, THIS REQUEST DIALOG WAS REINSTANTIATED ANYTIME A BUTTON WAS PRESSED, THUS EFFECTIVELY RENDERING THE TOUCHSCREEN INTERFACE (INCLUDING THE NAVIGATION) UNUSABLE. THE DIALOG HAD A DEFAULT TIME FOR THE SYSTEM TO UPDATE. THIS WAS SET TO THE CURRENT TIME PLUS ONE MINUTE. WHILE ATTEMPTING TO CLEAR THE DIALOG AND USE THE NAVIGATION, THIS DEFAULT TIME WAS INADVERTENTLY CHOSEN. ONE MINUTE LATER, WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY, THE UCONNECT SYSTEM INITIATED A SOFTWARE UPDATE WHICH COMPLETELY SHUT DOWN THE TOUCHSCREEN INTERFACE AND DISPLAYED A WARNING WHICH SAID THAT THE VEHICLE SHOULD BE STOPPED AND IN PARK. AS THE CAR WAS IN MOTION ON THE HIGHWAY, THIS WARNING COULD NOT BE IMMEDIATELY COMPLIED WITH. THE REPEATED DIALOG BOXES WERE INCREDIBLY DISTRACTING. THE FACT THAT THE DRIVER COULD INADVERTENTLY INITIATE A SOFTWARE UPDATE WHILE IN MOTION IS NOT ONLY DANGEROUS BUT ASTOUNDINGLY ABSURD.

UPON A START FROM A START, THE CAR BUCKS BETWEEN THE SPEEDS OF 14-17 MPH WHILE ACCELERATING. THE REACTION FROM THE CAR FEELS LIKE THE CAR WAS HIT FROM BEHIND. IT IS RANDOM AND I NOT BEEN ABLE TO CORRELATE THE ACTION WITH ANY PARTICULAR DRIVING CHARACTERISTIC SUCH AS A SLOW OR FAST START. THE CAR HAS ABOUT 30,000 MILES AS OF THIS WRITING AND HAS ABOUT 25,000 AS OF THE DATE OF FIRST OCCURRENCE.

POWER TRAIN INTERMITTENTLY SHIFTS HARD AT LOW SPEEDS (UNDER ABOUT 20 MPH) IN STOP AND GO TYPE TRAFFIC CAUSING THE VEHICLE TO UNEXPECTEDLY LUNGE FORWARD. IT IS BELIEVED THIS WILL EVENTUALLY LEAD TO A VEHICLE ACCIDENT. THE LOCAL FICA DEALER (POMOCO NN) IS UNABLE TO RESOLVE. VEHICLE IS STILL UNDER MFGR WARRANTY.

THE PEDDLE MAKES AN AIR RELEASE NOISE, AND WILL FORCE MY FOOT UP PREVENTING ME FROM BREAKING. I COULD BE SITTING AT A LIGHT AND THE VEHICLE WILL START DRIVING FORWARD WITH MY FOOT STILL ON THE PEDDLE MAKING AN AIR PRESSURE NOISE. THIS HAPPENS EVERYWHERE I DRIVE AND HAVE TO STOP, IF I HAVE TO STOP IMMEDIATELY I HAVE TO USE MY WHOLE BODY TO PUSH THE PEDDLE DOWN MAKING A POPPING NOISE SOMETIMES HAVING TO RELEASE THE PEDDLE AND TRY BREAKING AGAIN. I'VE ALMOST HIT SEVERAL VEHICLES DUE TO NO CONTROL OF STOPPING.

I PURCHASED A 2017 CHRYSLER PACIFICA IN OCTOBER 2016 AND IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE THEN. WITHIN THE FIRST YEAR I TOOK THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIME FOR A WIDE RANGE OF ISSUES 1. THE MAIN ISSUE WAS A HESITATION IN ACCELERATION (THIS PROBLEM IS ONGOING) EACH TIME WE TOOK IT IN THEY SAID THAT BECAUSE THEY COULDN'T DUPLICATE THE PROBLEM THEY COULDN'T DIAGNOSE IT, BUT WHEN WE GOT IT HOME THE PROBLEM ALWAYS CAME BACK. IT JUST CONTINUED TO GET WORSE, THE WARRANTY WE PURCHASED RAN OUT AND THE VEHICLE ENDED UP GETTING TOWED MULTIPLE TIMES FOR REPAIRS FOR THE FUEL SYSTEM AT ANOTHER DEALERSHIP (BECAUSE I LOST CONFIDENCE IN THE DEALERSHIP OF PURCHASE). THE FUEL SYSTEM PROBLEM IS DANGEROUS BECAUSE IT STALLS, STOPS, AND SHUTS OFF IN TRAFFIC. 2.THE PASSENGER (RIGHT-REAR) TURN SIGNAL AND REVERSE LIGHT (RIGHT) WIRING HAD TO BE REPAIRED AND IS NOW OUT AGAIN ALSO VERY DANGEROUS WHEN PEOPLE DON'T KNOW YOU'RE TURNING RIGHT, WE'VE ALMOST BEEN REAR-ENDED SEVERAL TIMES DUE TO NOT HAVING A WORKING REAR SIGNAL. 3.THE LIFT GATE STOPPED WORKING 4.THE ENGINE SOUNDS ROUGH LIKE ITS READY TO SHUT OFF. MOST OF THESE ISSUES WERE REPORTED AND/OR REPAIRED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. NOW THAT THE WARRANTY HAS EXPIRED ALL OF THE COST ARE MY RESPONSIBILITY. A LOANER CAR IS NO LONGER AN OPTION SO I HAVE TO PAY FOR RENTALS OR MISS WORK. COPIES OF THE MANY ROADSIDE CALLS AND TOWS ATTACHED.