2007 Chrysler Pacifica complaints

WHEN TURNING TO THE RIGHT OR THE LEFT I CAN HEAR A RUBBING TYPE NOISE. I TOOK IT INTO THE TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS COMPLAINING OF THE NOISE, BUT THE DEALERS COULD NOT DUPLICATE THE PROBLEM. WHEN I TURN I HEAR A RUBBING NOISE AND NOW WHEN I REVERSE THERE IS A LOUD GRINDING/RUBBING NOISE SIMILAR TO THE NOISE THAT I GET WHEN TURNING. THE NOISE GENERALLY OCCURS FIRST THING IN THE MORNING AFTER I HAVE STARTED MY CAR AND REVERSE IT. IF MY CAR HAS BEEN SITTING FOR A WHILE IT WILL DO THE NOISE THEN TOO! I'M UNSURE WHAT IS CAUSING THE NOISE AND SINCE THE DEALERS CAN'T DUPLICATE IT THEY HAVE NOT DONE ANYTHING EITHER. I'M QUITE CONCERNED AS TO WHAT CAN BE CAUSING THESE NOISES AND I DO BELIEVE THAT THEY ARE LINKED! I NOTICED ANOTHER PACIFICA OWNER HAD THE SAME PROBLEM AS I DID SO NOW I KNOW IT'S NOT JUST MY CAR.

PURCHASED THIS CAR USED IN FEBRUARY 2008. SHORTLY THEREAFTER I NOTICED A KNOCK IN THE FRONT WHEN TURNING WHEEL AT LOW SPEEDS (IE, BACKING UP). ALSO FELT SLIGHT VIBRATION ON ACCELERATION. DEALER UNABLE TO FIND ANYTHING UNTIL JUNE 2009. MILES 38733. FRONT TIE ROD WAS BROKEN AND REPLACED BY DEALER. THIS DID NOT RESOLVE THE KNOCK OR THE VIBRATION ON ACCELERATION. KNOCK CONTINUED AND GOT WORSE. AT 61000, THE CAR WAS AGAIN BROUGHT IN FOR THE KNOCKING. AT FIRST LOOK, THE MECHANIC DID NOT SEE A PROBLEM. I EXPLAINED THAT AT EXTREME TURN OF WHEEL AT LOW SPEEDS, THERE IS A DISTINCT KNOCK IN FRONT. AFTER HIS FURTHER INSPECTION, I WAS ADVISED BY SERVICE CENTER THAT THE CAR HAS TWO (2) BROKEN MOTOR MOUNTS AND THIS COULD BE THE SOURCE OF THE KNOCK AND VIBRATION. WAS TAKEN TO DODGE DEALER WHERE PURCHASED TO CONFIRM BROKEN MOTOR MOUNTS. PARTS WERE REPLACED UNDER EXTENDED WARRANTY. STILL DID NOT RESOLVE THE KNOCK.

UPON FAST ACCELERATION OR BRAKING THERE WAS A NOTICEABLE MECHANICAL "CLUNK" AND A SHIFT FORWARD OR BACK IN WEIGHT/MOMENTUM. THIS WAS DUE TO TWO BROKEN/DEFECTIVE MOTOR MOUNTS DISCOVERED DURING THE COURSE OF A 64,000 MILE SERVICE MAINTENANCE CHECK. SHORTLY AFTER DROPPING THE CAR OFF FOR SERVICE ON 2/17/11 I RECEIVED A CALL FORM THE DEALER ALERTING ME TO THE FACT THAT WHEN THE ACCELERATOR IS PRESSED THE ENGINE WOULD RISE TO WITHIN TWO INCHES OF THE INTERIOR OF THE HOOD. THE DEALER REPLACED THE MOUNTS AND SHOWED ME THE BAD PARTS AND EXPLAINED WHY THEY FAIL AND DRAIN THEIR LIQUID FILLER. ALTHOUGH MY CAR IS WELL OUT OF WARRANTY I CONTACTED CHRYSLER TO ASK THEM TO COVER THE COST OF THE REPAIR AND THEY TOLD ME THAT THIS WAS TYPICAL MECHANICAL WEAR AND TEAR ON THE VEHICLE AND IS NOT COVERED IN OR OUT OF WARRANTY. I PERSONALLY VIEW THIS AS DEFECTIVE PARTS AND ENGINEERING. I HAVE OWNED MANY CARS OVER THE YEARS AND HAVE NOT HAD TO REPLACE A MOTOR MOUNT. FURTHER I SIMPLY WENT ON TO THE INTERNET AND GOOGLED "MOTOR MOUNTS 2007 PACIFICA" AND CAME UP WITH MANY, MANY CASES OF THE SAME PROBLEMS WITH PACIFICA'S. I CANNOT SPEAK TO THE ISSUE OF DIRECT SAFETY ISSUES WITH THIS PROBLEM BUT SURELY WITH A MOTOR IMPROPERLY SECURED THE POTENTIAL FOR DANGER IS PARAMOUNT. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION FAILED TO SHIFT TO SECOND GEAR WITHOUT WARNING. THE DEALER WAS NOT INFORMED SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, NOR DID THE CONTACT INFORM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT A RELAY SWITCH WAS DAMAGED DUE TO WATER AND WITHOUT IT THE COMPUTER MALFUNCTIONED. THE ENGINE MOUNT ALSO FAILED CAUSING THE TORQUE CONVERTER TO DEPOSIT SHARDS OF METAL INTO THE RUBBER SEAL AROUND THE TORQUE CONVERTER AND AS A RESULT HE NEEDED TO HAVE THE TRANSMISSION REBUILT. THE PRIVATE MECHANIC WAS PERFORMING THE REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 86,000. UPDATED 3/28/11 *CN UPDATED 04/29/11

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE WOULD SUDDENLY STALL AND THERE WOULD BE A LOSS OF STEERING AND BRAKES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO AND AFTER THE STALL. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THEY STATED THAT THEY FOUND A BURNT WIRE IN THE ENGINE WHICH MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE STILL OCCURRED ON AN INTERMITTENT BASIS SINCE THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. THE VIN WAS UNAVAILABLE.

THERE IS A NOISE COMING FROM SUSPENSION OR STEERING. IT OCCURS WHEN BACKING OUT AND TURNING. TWO LOUD CLUNKS. ONE WHEN BACKING UP AND TURNING, ONE WHEN STRAIGHTENING UP THE WHEELS. ALSO, WHEN TURNING WHILE DRIVING, MANY TIMES THERE IS A NOISE COMING FROM STEERING - FEELS LIKE A SHORT GRIND RESONATING INTO THE STEERING WHEEL. AT FIRST I THOUGH IT WAS A TIRE HITTING ON SOMETHING ON THE CAR. I'VE BEEN COMPLAINING ABOUT THIS SINCE THE CAR WAS NEW ( 2007 CHRYSLER PACIFICA). NOT UNTIL LAST YEAR, DID DEALER TAKE THIS SERIOUSLY AND TOOK A LOOK AT IT. CAR WAS IN FOR A TOTAL OF THREE OR FOUR TIMES. ONCE FOR AS LONG AS THREE WEEKS. I AM BEING TOLD THE CROSS MEMBER WAS REPLACED. UNFORTUNATELY, THE CAR IS STILL MAKING THE SAME NOISES AND I AM AFRAID IT IS A SAFETY ISSUE. DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR. I THINK IT IS A BIG SAFETY ISSUE. SURE FEELS LIKE SOMETHING ISN'T RIGHT. *TR

SHORTLY AFTER PURCHASING THIS VEHICLE FROM THE DEALER IN OCTOBER 2008, I NOTICED THAT THE CAR SEEMED TO LURCH WHEN I STEPPED ON THE GAS FROM A FULL STOP. I BROUGHT IT BACK TO THE DEALER ON SEVERAL OCCASIONS, BUT THEY DID NOT THINK THERE WAS A PROBLEM. IN 2009, THEY WENT OUT OF BUSINESS AND I TOOK THE CAR TO BE INSPECTED BY ANOTHER DEALERSHIP. THEY FOUND THAT TWO ENGINE MOUNTS WERE BROKEN. LUCKILY IT WAS COVERED BY THE WARRANTY. AT MY LAST INSPECTION, IT WAS FOUND THAT MY OTHER TWO MOUNTS HAVE BROKEN. THIS I HAD TO PAY OUT OF MY OWN POCKET, AS THE WARRANTY EXPIRED. I AM WONDERING IF I AM GOING TO HAVE TO KEEP REPLACING THESE EVERY YEAR? ALSO, IS THIS A FIRE HAZARD? IS THIS A HAZARD IN A CAR ACCIDENT? I THINK CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS PROBLEM AND COME UP WITH A SOLUTION TO PERMANENTLY FIX THE ENGINE MOUNTS. *TR

07 CHRYSLER MOTOR MOUNTS DEFECTIVE. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT ALLOWED THE VEHICLE TO DECELERATE TO APPROXIMATELY 40 MPH BEFORE HE WAS ABLE TO ACCELERATE SUCCESSFULLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 59,000.

DRIVEN SHUDDERING OCCURRED INTERMITTENTLY AT SPEED 30-65MPH. ALMOST STALL CAR TWICE. *TR

DRIVER SEAT LOOSE PARTS CAUSING SEAT BOUNCE BACK AND FORWARD DURING DRIVING. *TR

PURCHASED A USED 2007 CHRYSLER PACIFICA (6-SPEED AUTO) FROM CHRYSLER DEALER WITH AROUND 40K MILES. IMMEDIATELY NOTICED THAT THE TRANSMISSION SHIFT POINTS WERE NOT WHAT THEY SHOULD BE. THERE WERE VERY NOTICEABLE BANGS WHEN THE CAR SHIFTED GEAR. RETURNED CAR TO DEALER WHO STATED THAT THERE WAS A SERVICE BULLETIN TO REFLASH SHIFT POINTS. THE WORK WAS COMPLETED AND CAR APPEARED TO SHIFT MORE NORMALLY BUT STILL FELT SOME GOOD BUMPS WHEN SHIFTING. TOOK CAR TO DEALER FOR SECOND SERVICE TRIP AND THEY STATED THAT MOTOR MOUNTS NEEDED REPLACED. I SEARCHED THE INTERNET AND FOUND AN UNENDING LIST OF IDENTICAL PROBLEMS. THE MOTOR MOUNTS HAVE FAILED FROM 2004 TILL THE PRESENT. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR

FROM THE TIME THE CAR WAS NEW WHEN THE ABS OR TRACTION CONTROL WAS ENGAGED THE CAR MADE A CLICKING NOISE. AS NEVER HAVING A CAR WITH THIS FEATURE I THOUGHT WAS NORMAL. IN MARCH OF 2010 MY BRAKES FAILED ON MY 07 PACIFICA. UPON TAKING THE CAR TO THE DEALER I WAS INFORMED THAT THERE WAS CONTAMINATED FLUID IN THE BRAKE SYSTEM AND THE ENTIRE SYSTEM HAD TO BE REPLACED. NEW CALIPERS, ABS MODULE, LINES, HOSES MASTER CYLINDER ECT. THE BILL WAS $2500 WHICH I HAD TO PAY BECAUSE THEY ARE CLAIMING CONTAMINATED FLUID. I HAD BEEN THE ONLY PERSON TO SERVICE THE BRAKES ON THAT CAR AND DID NOT ADD FLUID WHEN REPLACING THE FRONT PADS. WHEN THE FAILURE OCCURRED THE CAR WOULD COME TO A STOP AND START ROLLING AGAIN. I AVOIDED CRASHING BY STANDING ON THE PEDAL AS HARD AS I COULD. AFTER REPLACING THE ENTIRE BRAKE SYSTEM THE CLICKING HAS STOPPED. I HAVE DRIVEN CHRYSLER/ DODGE CARS FOR 12 YEARS... THIS ONE MAY BE MY LAST. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING 35 MPH AND OTHER SPEEDS, THE STEERING WHEEL LOCKED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND RESTARTED IT; THE POWER STEERING RESET ITSELF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE MOTOR MOUNTS WERE REPLACED. THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

FAILED MOTOR MOUNTS - 2 REPLACED THIS TIME (10/22/10) 2 OTHER SEPARATE TIMES AS WELL. *TR

2007 CHRYSLER PACIFICA. CONSUMER WRITES REGARDING DAMAGE IN VEHICLE ACCIDENT *TGW THE CONSUMER STATED THE WHEEL BECAME DETACHED FROM THE VEHICLE WHICH CAUSED HIM TO LOOSE CONTROL OF THE VEHICLE AND ULTIMATELY CRASHING INTO A GUARDRAIL. THE WHEEL AND ALL OF ITS COMPONENTS; STEERING KNUCKLE, CV JOINTS, BRAKE LINES, STRUTS ETC, BUCKLED UNDER THE VEHICLE. AFTER THE VEHICLE DROPPED DOWN WITH THE TIRE ACTING AS A CUSHION, IT DRAGGED ALONG THE GUARDRAIL UNTIL IT CAME TO A STOP. *JB

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE WOULD NOT START INTERMITTENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE WAS REPLACED. HOWEVER, THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

I PURCHASED A BRAND NEW 2007 CHRYSLER PACIFICA IN APRIL 2007. I'VE HAD PROBLEMS WITH THE ENGINE MOUNTS THREE TIMES ALREADY (JANUARY 2008, AUGUST 2009 AND SEPTEMBER 2010). MOST RECENTLY, I AM EXPERIENCING PROBLEMS WITH THE TRANSMISSION AND OIL PRESSURE BUT THE DEALER DOES NOT SEEM TO THING THERE IS A PROBLEM. I'M TIRED OF THE RUN AROUND THAT I'M GETTING. LAST MONTH, (AROUND THE FIRST WEEK IN AUGUST 2010) I BROUGHT THE CAR TO DEALER BECAUSE IT WOULD NOT START. I ASKED THEM TO CHECK THE TRANSMISSION BECAUSE IT WAS ACTING ODD, CHECK THE BRAKES, CHECK THE ENGINE MOUNTS SINCE I KNEW THESE WERE PROBLEMATIC IN THE PAST. ALSO, ASKED THEM PERFORM AN OIL CHANGE. I WAS TOLD THE CAR NEEDED A NEW BATTERY, SOME BRAKE WORK AND THE TENSIONER NEEDED TO BE REPLACED. AN OIL CHANGE WAS DONE. I WAS TOLD THE ENGINE MOUNTS WERE INSPECTED AND THEY WERE FINE AND THERE WAS NO PROBLEM WITH THE TRANSMISSION. WELL, LITTLE OVER A MONTH LATER AROUND SEPT. 22 2010, THE TRANSMISSION FELT LIKE IT WAS DRAGGING, ENGINE WAS EXTREMELY HOT, RPM'S SEEMED TO BE OUT OF WACK AND THE OIL FUEL WAS REALLY LOW. THE CAR WAS INSPECTED AND I WAS TOLD THE RUBBER AROUND THE ENGINE MOUNTS HAD TO BE REPLACED AND WAS MAKING THE ENGINE PULL AWAY FROM THE TRANSMISSION WHICH WAS CAUSING THE PROBLEM. I WAS TOLD IT WAS NORMAL TO BURN / LOOSE THAT AMOUNT OF OIL. I WAS CHARGED ANOTHER DEDUCTIBLE AND I TOOK THE CAR HOME. WELL TODAY, SEPT. 28TH, I GET IN THE CAR AND THE LOW OIL LIGHT GOES ON AND THE TRANSMISSION STILL SEEMS / FEELS WEIRD.

I HAVE A 2007 CHRYSLER PACIFICA TOURING 4.0. THE VEHICLES LIGHTS WILL FLICKER, THE AIR CONDITIONER AND RADIO TURN OFF AND WITHOUT NOTICE THE VEHICLE WILL LOSE TOTAL POWER. NO POWER STEERING, NO HAZARD LIGHTS NOTHING. I HAVE BEEN STRANDED IN THE MIDDLE OF THE BUSY INTERSECTION. I TOOK MY VEHICLE TO THE CHRYSLER DEALERSHIP TO GET SERVICED 3 TIMES I PAID $713.00 AND THEY STILL HAVE NOT FIXED THE PROBLEM. I HAVE EMAILED A COMPLAINT WITH CHRYSLER HEADQUARTERS. I WAS GIVEN A CASE MANAGER WHO DOES NOT CALL ME BACK. THIS VEHICLE SHUTS OFF WITHOUT WARNING AND CAN CAUSE DEATH OR INJURY TO MYSELF, MY FAMILY AND OTHERS AND CHRYSLER CAN CARE LESS ABOUT IT. *TR

WHILE DRIVING MY VEHICLE (2007 CHRYSLER PACIFICA) BEGINS TO STALL AND SHUDDER. THE ELECTRONIC THROTTLE CONTROL LIGHT BEGAN FLASHING. THE VEHICLE HAS HAD 3 INCIDENTS WHERE THE VEHICLE WILL NOT START AT ALL, AND I WAS STRANDED - ALL RELATED TO THE ETC. *TR

MY 2007 CHRYSLER PACIFICA HAS START UP ISSUES. REGULARLY IT WILL NOT START ON THE FIRST TRY. DEALER SHOP DOES NOT KNOW THE CAUSE OF THIS PROBLEM. SEVERAL REPORTS IN ONLINE FORUM ABOUT THIS PROBLEMS WITH PACIFIC. I CALLED CHRYSLER REPRESENTATIVE,BUT DID NOT HELP. *TR

WARRANT OF MERCHANTABILITY- IMPLIED WARRANTY THAT STATES A VEHICLE WILL RUN LIKE IT'S SUPPOSED TO RUN, APPLYING TO THE BASIC FUNCTIONS OF THE CAR. THE BUYER MUST PROVE A DEFECT WAS PRESENT AT THE TIME OF PURCHASE. 'CAR DID NOT START X2 AT DEALER AND REQUIRED A JUMP START- I WAS INFORMED IT WAS A RESULT OF BEING LOW ON GAS AND HAVING SAT OUT IN THE HOT SUN. UNIFORM COMMERCIAL CODE- DEALER DISCLAIMED A WARRANT OF MECHANIC ABILITY, GIVING THE CONSUMER THE RIGHT TO CHALLENGE THE DISCLAIMER USING THE FEDERAL UNIFORM COMMERCIAL (UCC). THE UCC CAN BE USED TO CANCEL THE SALE OF A USED CAR. UNFAIR AND DECEPTIVE ACTS AND PRACTICES (UDAP LAW) - THESE LAWS CAN BE USED EVEN IF THE CAR IS SOLD AS IS, AS LONG AS THE DEALER IS GUILTY OF A VERBAL DECEPTION OR FAILURE TO DISCLOSE INFORMATION ABOUT THE VEHICLE. '2007 CHRYSLER PACIFICA 'I PURCHASED THE CAR LESS THAN 1 MONTH AGO AND HAVE DRIVEN LESS THAN 2000 MILES. I AM EXTREMELY UPSET BECAUSE I BELIEVE THAT HERITAGE KNOWINGLY SOLD ME AN UNSOUND CAR. THE DEALER IS GUILTY OF VERBAL DECEPTION AND FAILURE TO VERBALLY DISCLOSE INFORMATION ABOUT THE VEHICLE. 'THIS CAR WAS INVOLVED IN AN ACCIDENT AND I WAS NOT MADE AWARE OF THE SEVERITY OF THE ACCIDENT OR THE ISSUES THE CAR HAD AS A RESULT. ' I HAVE ATTEMPTED TO GET THE CAR SERVICED AND REPAIRED TO LITTLE AVAIL. THE CAR CONTINUES TO HAVE SERIOUS MECHANICAL ISSUES( INDICATING A FRAME ISSUE OR DRIVE TRAIN ISSUE) ' I BELIEVE THE DEALER KNOWINGLY SOLD THE CAR TO ME AND PURPOSELY WITHHELD THE EXTENT OF DAM

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT HER VEHICLE WAS PARKED WITH THE ENGINE ON WHEN SHE WALKED AWAY FROM THE VEHICLE. WHEN SHE RETURNED TO THE VEHICLE AND TURNED THE IGNITION OFF WHILE THE VEHICLE WAS IN PARK IT SUDDENLY ACCELERATED BACKWARDS INTO HER DRIVEWAY ON A BUSY STREET IN FRONT OF HER HOME. SHE FINALLY MANAGED TO GET INTO THE VEHICLE BUT SHE COULD NOT REMOVE THE KEYS FROM THE IGNITION. SHE WAS ABLE TO GAIN CONTROL OF THE STEERING WHEEL AND SLOW THE VEHICLE DOWN. WHEN SHE FORCED THE VEHICLE INTO NEUTRAL GEAR THE VEHICLE MADE A SQUEALING NOISE AND CONTINUED TO ACCELERATE BACKWARDS. SHE HAD TO USE THE MANUAL TRANSMISSION OPTION IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT SHE SUSTAINED SOME ABRASIONS AND WHIP LASH WHEN THE FAILURE OCCURRED. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS PARKED IN HER DRIVEWAY WHEN THE COMPLAINT WAS FILED. CHRYSLER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 31,820.

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE PARKING BRAKE ENGAGED UNKNOWINGLY FROM THE PRIOR DAY. THE PARKING BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE PARKING BRAKE WAS DISENGAGED, FOLLOWED BY AN ABRUPT STOP. THE VEHICLE FAILED TO PROCEED IN A FORWARD DIRECTION. THE GEAR WAS SHIFTED INTO REVERSE AND THEN INTO THE DRIVE POSITION. THE VEHICLE WAS ABLE TO CONTINUE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THE BRAKE PEDAL FUNCTIONED AS DESIGNED. THE FAILURE MILEAGE WAS 16,169.

2007 PACIFICA LTD $38,000.00 MAY 2009: JOB#1 WHITE SMOKE COMING FROM ENGINE AT 45K MILES. DEALERSHIP REPLACED VALVE SEALS ON BOTH BANKS. JOB#3 THEY ALSO HAD TO REPLACE SPARK PLUGS AND DECARB ENGINE DUE TO THE SMOKE. I HAD TO AGREE TO PAY FOR HALF OF THIS (NOT WARRANTY ITEM - ALTHOUGH THE WARRANTY WORK FROM THE SMOKE FROM BROKEN GASKETS IS WHAT CAUSED THIS DAMAGE) JOB#2 IS LISTED ON MY REPAIR TICKET BUT WAS NEVER DISCUSSED WITH ME. DURING 27 POINT INSPECTION THEY FOUND THE ENGINE MOUNT WAS BROKEN. NEVER DISCUSSED WITH ME - NEVER FIXED. I'VE BEEN DRIVING AROUND LIKE THIS FOR WHO KNOWS HOW LONG. I'M WONDERING IF MY AXLE IS MESSED UP NOW AS WELL. I WILL BE TALKING TO THE CHRYSLER / DODGE SERVICE MANAGER TOMORROW AND THREATENING HIM WITH THE ATTORNEY GENERAL IF THEY DO NOT FIX THIS. BROKEN ENGINE MOUNTS SHOULD DEF BE A RECALL!! *TR

STEERING WHEEL SHAKES VIOLENTLY EVERYTIME WHEN '07 CHRYSLER PACIFICA IS SLOWING DOWN. BROUGHT IN FOR SERVICE AND WAS TOLD THE CAR NEEDED A NEW FRONT MOTOR MOUNT. NOT COVERED UNDER ANY WARRANTY. SEARCH OF THE INTERNET SHOWS MULTIPLE PROBLEMS OF CHRSYLER PACIFICA MOTOR MOUNT REPLACEMENT, AND NEEDING TO REPLACE MULTIPLE TIMES. DEALERSHIP ONLY GUARANTEES NEW MOTOR MOUNT FOR 12 MONTHS, OR 12,000 MILES. *TR

I AM SURE THAT YOU ARE SWAMPED WITH TOYOTA ISSUES, BUT WE CHRYSLER OWNERS ARE GETTING UPSET AT THE PERFORMANCE ALSO. BROKEN MOTOR MOUNTS, TORQUE CONVERTERS, ROUGH IDLES, STALLING, BUMPING GEARS, ETC. MY 2007 CHRYSLER PACIFICA IS THE ROUGHEST TRANSMISSION I HAVE EVER DRIVEN IN MY 38 PLUS YEARS OF DRIVING, STALLING ON MORNING START-UPS, BANGING NOISES IN THE FRONT AROUND TURNS, AND THE LIST GOES ON. CHRYSLER MUST DO SOMETHING ON THIS DISCONTINUED PACIFICA MODEL, THE 4.0 LITRE TOURING. LIKE MOST OWNERS OF THE CHRYSLER PIECE, THIS IS THE LAST CHRYSLER I WILL EVER OWN, OR PERHAPS MAYBE THEY, OR NO-ONE EVEN CARES. THESE NUMEROUS REPEATING COMPLAINTS SHOULD BE TAKEN CARE OF, OR DOES IT TAKE DEATHS TO GET ATTENTION, AND HOW MANY DOES IT TAKE? IS 54 ENOUGH, AS I READ IN THE USA TODAY ABOUT HOW MANY GAS AND BRAKE RELATED DEATHS ARE BEING INVESTIGATED BECAUSE OF TOYOTA GREED? *TR

WE PURCHASED A 2007 PACIFICA BRAND NEW AND ARE HAVING MOTOR MOUNT ISSUES AFTER 30,000 MILES. WHEN WE TOOK THE VEHICLE IN AND NOTIFIED THE DEALER, THEY STATED THAT THE MOTOR MOUNTS ARE BAD AND THAT WE'D HAVE TO TAKE THE CAR TO THE CHRYSLER DEALER FROM WHOM WE PURCHASED THE CAR. UNFORTUNATELY, THEY HAVE SINCE GONE OUT OF BUSINESS. THERE ARE NUMEROUS CONSUMERS WITH THE SAME MOTOR MOUNT ISSUE ON THEIR CHRYSLER PACIFICAS AT THIS LINK: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-PACIFICA/TNPD19HVINL2SPNH1/P4#LASTPOST . PLEASE HELP US. *TR

LOUD THUMPING SOUND WHEN BRAKES ARE APPLIED. SOUND SEEMS TO BE COMING FROM RIGHT REAR BRAKE. DEALER HAS REPLACED SLIPPER PART # 5102476-AA,CALIPER # 5114440-AA,BRAKE ROTOR #4721240-AF AND HUB BRAKE 4721354-AB. THIS HAS NOT SOLVED THE PROBLEM. DEALER STATES THEY HAVE REQUESTED HELP FROM CHRYSLER ON THIS PROBLEM BUT I HAVE HAD NO RESPONSE FROM THE DEALER AS OF 02/20/2010. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED A POPPING NOISE AND THE ELECTRICAL SYSTEM BEGAN TO MALFUNCTION. THE INTERIOR LIGHTS WERE FLASHING ALONG WITH DASHBOARD LIGHTS AND HEATING SYSTEM WAS INOPERABLE. SHE WAS ABLE TO DRIVE SAFELY ONTO THE EMERGENCY LANE; HOWEVER, THE NOISE CONTINUED EVEN AFTER SHE TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER OR SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 5,732. UPDATED 02/16/10

WE OWN A 2007 PACIFICA, WE LOVE THIS CAR, BUT THE TRANSMISSION IS SO BAD, WE HAVE TAKEN IT TO THE DEALER 8 TIMES TO HAVE THE PROBLEM FIXED. TO NO AVAIL IT IS STILL NOT FIXED, THE PROBLEM WITH THE TRANSMISSION IS A SHIFTING ISSUE IT JUST DOES NOT SHIFT ALL THE TIME. THE DEALER HAS FLASHED THE COMPUTER, REBUILT THE TRANSMISSION, AND REPLACED THE TORQUE CONVERTER, STILL NOTHING WORKS. CHRYSLER WILL NOT REPLACE THE TRANSMISSION THOUGH, EVEN THOUGH I THINK THERE IS A DEFECT SOMEWHERE IN THE TRANSMISSION FOR NOTHING AT ALL TO FIX THE PROBLEM. OF COURSE NOW IT IS OUT OF WARRANTY SO NOW THEY WILL BE HAPPY TO CHANGE THE TRANSMISSION YEAH FOR 4200.00. I JUST WISH THERE WAS SOMETHING THAT COULD BE DONE ABOUT THIS SCAM THAT CHRYSLER FED ME. IT IS TO BAD TOO, AS I HAVE OWNED CHRYSLERS FOR OVER 25 YEARS AND THIS IS HOW THEY TREAT THERE LOYAL CUSTOMERS. WILL NOT BE BUYING ANYMORE CHRYSLERS. *TR

ENGINE LIGHT ON FOR MORE THAN A WEEK. DID NOT NOTICE ANYTHING DIFFERENT WHILE DRIVING. TOOK VEHICLE IN TO HAVE INSPECTION 6/14/2009, AND FOUND ERROR CODES AFTER DIAGNOSTIC TEST WAS PERFORMED ON THE TRANSMISSION. WAS THEN QUOTED $8,000 TO TEAR DOWN AND INSPECT, LABOR, AND NEW TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH THE TEMPERATURE GAUGE INCREASED DRAMATICALLY. AND THEN THE VEHICLE BEGAN TO OVERHEAT. SHE PULLED OVER TO THE SIDE OF THE ROAD, AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TEMPERATURE GAUGE AND HEAD GASKET WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR THE REPLACEMENT OF THE TEMPERATURE GAUGES. THE FAILURE MILEAGE WAS 34,000. THE CURRENT MILEAGES WAS 60,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. SHE WOULD HEAR LOUD THUMPING AND GRINDING , WHEN TURNING THE STEERING COLUMN. SHE HAD TO USE GREAT FORCE IN ORDER TO TURN THE STEERING COLUMN. THE MANUFACTURER WAS CONTACTED AND AFTER NUMEROUS ATTEMPTS TO CORRECT THE FAILURE THEY STATED THEY DID NOT KNOW WHAT THE CAUSED THE FAILURE. THEY ALSO STATED THEY WERE WORKING ON A TECHNICAL SERVICE BULLETIN TO ADDRESS THE FAILURE. THE FAILURE MILEAGE WAS UNDER 100 AND THE CURRENT WAS 39, 386. UPDATED 01/27/10*LJ THE RACK AND PINION WAS REPLACED AS WELL AS THE SWAY BAR LINKS. UPDATED 01/28/10 *JB.

07 PACIFICA TOURING WAS BROUGHT IN FOR TRANSMISSION SHUTTERING AND WAS TOLD THAT THE TORQUE CONVERTER WAS BAD AND WAS A RECALL, SO IT'S COVERED UNDER WARRANTY, BUT 2 MOTOR MOUNTS ARE "HANGING ON BY RUBBER" AT 70,000 MILES. SERVICE CLAIMS THE TWO ARE NOT RELATED. MOTOR MOUNTS ARE NOT COVERED UNDER WARRANTY. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH HE LOST POWER STEERING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE POWER STEERING PUMP AND BELT WILL BE REPAIRED UNDER THE WARRANTY. HE WILL CONTACT THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGES WERE 23,000.

MY TRANSMISSION PROBLEMS STARTED WITH MY 2007 CHRYSLER PACIFICA WHEN IT WAS SHIFTED FROM AUTOMATIC DRIVE TO AUTOMATIC STICK WHILE DRIVING THE CAR. I BROUGHT IT INTO THE DEALER WHEN I DISCOVERED THE ENGINE LIGHT CONTINUED TO ILLUMINATE AFTER THIS INCIDENT. THEY HAD DONE AN ENGINE AND A TRANSMISSION DIAGNOSTIC TO FIND THAT THERE WERE ERROR CODES DISPLAYED FROM THE TRANSMISSION, RE-SET IT, AND ADVISED THAT I WILL NEED A NEW TRANSMISSION. *TR

THE FIRST INCIDENT OCCURRED A FEW WEEKS AFTER WE PURCHASED THE VEHICLE, I NOTICED RUST/PIT MARKS ALL OVER THE EXHAUST SYSTEM (UNDER WARRANTY COMPLETELY REPLACED). THE SECOND INCIDENT OCCURRED WHEN I CONTINUED TO NOTICE THE DRIVER SIDE FLOOR WAS WET AFTER RAIN OR A CAR WASH. FRONT WINDSHIELD GASKET NEEDED TO BE REPLACED (UNDER WARRANTY REPAIRED). THE THIRD INCIDENT THE CAR WAS SHIFTING HARD BROUGHT IT IN WAS TOLD IT'S NORMAL NO PROBLEM FOUND. FOURTH INCIDENT THE CAR CONTINUED TO SHIFT HARD, BROUGHT IT IN AGAIN AND WAS TOLD THE MOTOR MOUNTS WERE BROKEN (UNDER WARRANTY REPLACED). FIFTH INCIDENT NOTICED THE REAR BUMPER FADING COMPARED TO THE OTHER BUMPERS. TOLD IT DID NOT HAVE THE PROPER SEALER ON IT (UNDER WARRANTY REPAIRED). SIXTH INCIDENT, NOTICED LEFT REAR MOLDING PANEL LOOSE. FOUND CLIP TO FASTEN THE MOLDING WAS BROKEN AND DEFECTIVE, (UNDER WARRANTY REPLACED). SEVENTH INCIDENT, NOTICED THE RIGHT REAR MOLDING PANEL LOOSE. FOUND CLIP TO FASTEN THE MOLDING WAS BROKEN AND DEFECTIVE, (UNDER WARRANTY REPLACED). ALL THIS WITH LESS THAN 30,000 MILES. THANK GOD FOR THE WARRANTY. *TR

I HAVE A 2007 PACIFICA, IT STARTED SHAKING BAD. TOOK IT INTO THE DEALER AND THE MOTOR MOUNTS WHERE REPLACED. AT THE SAMETIME THE TORQUE CONVERTER WAS ALSO REPLACED. BECAUSE THE TORQUE CONVERTER WOULD UNLOCK WHEN GIVEN A LITTLE WE TOOK THE CAR BACK THREE TIMES FOR THIS PROBLEM. THE DEALER SAYS THAT THIS WAS NORMAL???? BUT WE DON'T THINK SO. *TR

A/C BLOWER CUTS OFF AFTER RUNNING FOR 5 MINUTES. AIR FLOW ALMOST NON-EXISTENT. TOOK TO DEALER. THEY SAID THAT THE SENSOR FOR THE AC WAS PLACED IN THE WRONG POSITION. MANAGER SAID HE CALLED CHRYSLER AND THEY SAID THERE WAS NOTHING THEY COULD DO. MANAGER SAID IT COULD NOT BE FIXED. AC FREEZES UP. COULD POSSIBLY CATCH ON FIRE IF OVERHEATS TOO MUCH. STARTED DOING THIS ABOUT 3 WEEKS AGO. I HAVE HAD THE CAR SINCE JULY 2007. *TR

THE VEHICLE HAS 37,000 MILES ON IT. ACCORDING TO THE DEALERSHIP, THE REAR MOTOR MOUNT IS BROKEN AND NEEDS TO BE REPLACED. I FIND IT HARD TO BELIEVE THAT A MOTOR MOUNT WOULD BREAK AT UNDER 40,000 MILES. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE LOSES POWER WHILE DRIVING BETWEEN 15 TO 60 MPH. THE FAILURE HAS OCCURRED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. RIGHT AFTER THE FAILURE, THE LOW OIL PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER EXPERIENCED LIMITED ABILITY TO STEER AND STOP THE VEHICLE DURING THE FAILURE. THE VEHICLE IS ABLE TO BE IMMEDIATELY RESTARTED AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR ON FOUR OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY UPDATED THE SOFTWARE. ON THE SECOND OCCASION, THE DEALER DUPLICATED THE FAILURE AND REPLACED THE THROTTLE BODY. ON THE THIRD OCCASION, THE EMISSIONS INDICATOR ILLUMINATED AND AN ERRONEOUS EVAPORATION CODE APPEARED. THE COMPUTER WAS RESET AT THAT TIME. ON THE FOURTH VISIT TO THE DEALER, THREE LOOSE ELECTRICAL GROUNDS WERE FOUND AND TIGHTENED; HOWEVER, THE FAILURE CONTINUED. THE PREVIOUS OWNER ALSO EXPERIENCED THE FAILURES, BUT THE MANUFACTURER WAS UNABLE TO DETERMINE THE CAUSE. THE FAILURE MILEAGE WAS 21,150 AND CURRENT MILEAGE WAS 23,250. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE NEVER RESTARTED AND ALWAYS HAS TO BE TOWED TO THE DEALER. THE FAILURE HAS OCCURRED THREE TIMES IN THE PAST TWO MONTHS. THE WARNING INDICATOR ILLUMINATES AFTER THE FAILURE OCCURS AND STATES "SERVICE IMMOBILIZER". THE FAILURE OCCURS IN ALL TYPES OF WEATHER. ONCE THE VEHICLE SHUTS OFF, THE POWER STEERING AND BRAKES BECOME INOPERATIVE. THE ELECTRICAL COMPONENTS WOULD REMAIN ACTIVE, BUT THE VEHICLE WOULD NOT RESTART. THE FIRST TIME THE FAILURE OCCURRED THE VEHICLE WAS TOWED TO THE DEALER AND THEY CHANGED THE PCM MODULE. ON JANUARY 5, 2009, THE VEHICLE WAS TOWED TO THE DEALER AND THEY CHANGED THE SKREEM MODULE. THE REPAIR WORKED FOR A DAY. THE FAILURE OCCURRED AGAIN ON JANUARY 7, 2009 AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,930.

VEHICLE CAUGHT FIRE. FIRE STARTED IN THE ENGINE, BUT WAS NOT NOTICED WHEN THE VEHICLE WAS SHUT OFF. IT SMOLDERED THEN IGNITED ENTIRE VEHICLE. NOTHING UNUSUAL WAS NOTICED WHEN DRIVING THE VEHICLE, OR WHEN SHUTTING OFF THE ENGINE. THE ENGINE SIZE IS 4.0 LTR. *TR

MY NEW 2007 CHRYSLER PACIFICA HAS AND NOTHING BUT TRANSMISSION PROBLEMS! I HAD A TORQUE CONVERTER REPLACED AT LESS THAN 1000 MILES AND HAVE HAD IT IN TO HAVE THE TRANSMISSION LOOKED AT TWICE IN THE PAST 6 MONTHS. THE FIRST TIME WAS TOLD NOTHING WAS WRONG- THE SECOND TIME THEY "FLASHED" SOMETHING BASED ON A SERVICE BULLETIN. THE TRANSMISSION HAS CONTINUALLY SHIFTED VERY HARD FROM GEAR TO GEAR. THIS MORNING, THE TRANSMISSION IS OUT COMPLETELY AND THE CAR WILL NOT SHIFT AT ALL. *TR

SEPTEMBER 8, 2008, MY WIFE WAS DRIVING OUR 2007 PACIFICA. POWER STEERING FAILED, SHE ATTEMPTED TO PARK THE CAR IN A PARKING SPACE IN FRONT OF A RETAIL STORE. SMOKE APPEARED FROM HOOD AREA, FLUID LEAKED OUT FROM UNDER FRONT END, FLAMES ERUPTED. FIRE DEPARTMENT WAS THERE IN SEVERAL MINUTES TO EXTINGUISH THE BLAZE, BUT NOT BEFORE DAMAGE WAS DONE TO THE BUILDING AND ANOTHER VEHICLE PARKED NEXT TO THE PACIFICA. FRONT END OF CAR COMPLETELY BURNED. CHRYSLER ORDERED AN INSPECTION CONDUCTED BY AN INDEPENDENT ADJUSTER. CLAIMS RESULTS ARE INCONCLUSIVE AND HAS ORDERED ANOTHER INSPECTION. OBVIOUSLY THIS IS NOT THE FIRST REPORT OF FIRE CAUSED BY POWER STEERING FLUID LEAK. WE HAVE WAITED PATIENTLY FOR OVER FIVE WEEKS. CHRYSLER SUGGEST WE SETTLE WITH OUR INSURANCE COMPANY. I AM NOT WILLING TO DO THAT WHEN IT IS OBVIOUSLY A DEFECT AND THE CAR IS IN WARRANTY. THE CAR ONLY HAD APPROXIMATELY 13,000 MILES. *TR

I PURCHASED A '07 CHRYSLER PACIFICA IN FEBRUARY. I'VE HAD NOTHING BUT PROBLEMS WITH THE CAR. I HAD TO HAVE THE MOTOR MOUNT REPLACED. I HAD PROBLEMS WITH IT SHUTTERING AND ACTING AS THOUGH IT DOESN'T SHIFT BETWEEN 30-35 MPH. I'VE HAD THE TORQUE CONVERTER REPLACED ON IT AS WELL. AFTER THAT I'VE HAD TO HAVE THE TIE RODS REPLACED, AND THE STRUTS. SINCE I'VE NOTICED THAT ALMOST EVERYONE IS HAVING THE TORQUE CONVERTER AND MOTOR MOUNT PROBLEMS AS WELL AS OTHER CHRYSLER VEHICLES THIS SHOULD BE ADDRESSED. SINCE I'VE HAD THE TORQUE CONVERTER REMOVED WHILE IT WAS STILL IN SHOP I GET MY CAR BACK AND WHEN YOU LET GO OF THE STEERING WHEEL IT VEERS COMPLETELY TO THE LEFT. NOW THE DEALERSHIP IS TRYING TO CLEAN THEIR HANDS AND SAYING IT'S A DEFECT WITH THE CAR; THEY HAVE TO CONTACT CHRYSLER. HELLO-IT DIDN'T DO THIS BEFORE I TOOK IT IN AND NOW IT IS SINCE THEY'VE 'FIXED' IT. IT'S ACTUALLY UNBELIEVABLE SINCE SO MANY CAR MANUFACTURERS ARE FAILING YOU'D THINK THEY'D RECALL THIS PROBLEM, FIX IT AND KEEP WHAT REPUTATION THEY HAVE LEFT. *TR

MY CAR WON'T START AT LEAST 4 TIMES A WEEK. YOU WILL BE DRIVING AND IT ALMOST STALLS. THE GAS TANK FLUCTUATED AND DOES NOT READ THE RIGHT AMOUNT. ALSO WHEN IN REVERSE IT HAS TAKEN OFF ON IT'S OWN AT A VERY HIGH RATE OF SPEED. I HAVE HAD IT INTO THE DEALERSHIP 25 DAY AND 15 TIMES IN 9 MONTHS AND THEY HAVE REPLACED THE MAP SENSOR, THE PCM & BCM, THE FUEL INJECTORS, SEVERAL SENSORS AND FILTERS ALL TO NO AVAIL AND THIS WAS ALL JUST FOR THE NOT STARTING. WE SENT IN THE LEMON LAW PAPERWORK AND CHRYSLER REFUSED TO CALL US BACK VIA THE DEALERSHIP AND REFUSES TO TALK TO US WHEN WE CALL THE 800 NUMBER. LOOKING AT OTHER FORUMS THERE ARE SEVERAL PEOPLE WITH THIS SAME PROBLEM AND CHRYSLER ALSO IGNORES THEIR COMPLAINTS. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. IN JULY OF 2007, WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES WITH THE VEHICLE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. AFTER TAKING THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED AT HER LAST VISIT THAT THE TORQUE CONVERTER WAS DEFECTIVE. IN OCTOBER OF 2007, THE TORQUE CONVERTER WAS REPLACED AND LATER REPLACED AGAIN IN JULY OF 2008. IMMEDIATELY FOLLOWING BOTH REPAIRS, THE VEHICLE CONTINUED TO EXPERIENCE THE SAME FAILURE. IN ADDITION, THE VEHICLE MADE A CLICKING NOISE. SHE TOOK THE VEHICLE TO ANOTHER DEALER AND WAS INFORMED THAT THE UPPER STRUT MOUNT AND BEARINGS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 22,750 AND FAILURE MILEAGE WAS 900. THE VEHICLE WOULD NOT SHIFT INTO HIGH GEAR IN A TIMELY MANNER OR SMOOTHLY UPON ACCELERATION. THE LOWER GEAR SHIFTING WAS VERY ROUGH. UPDATED 11/26/08. *JB

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 60 MPH, AN OPPOSING MOTORIST FAILED TO STOP AT THE STOP SIGN AND CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. BOTH VEHICLES SUSTAINED DAMAGES. THE CONTACT SUSTAINED SEVERE NECK AND SHOULDER INJURIES. THE POLICE, FIRE DEPARTMENT, AND AMBULANCE WERE CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT IS WAITING ON A RESPONSE FROM THE INSURANCE COMPANY REGARDING THE EXTENT OF THE DAMAGES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 36,000.