Page 5 of 7 · complaints 201–250 of 326

2007 Chrysler Pacifica complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine and Engine Cooling
Filed Oct 10, 20122,900 milesNY

FAX ON BEHALF OF RE HER 2007 CHRYSLER PACIFICA EXPERIENCING VARIOUS AND SIGNIFICANT MECHANICAL FAILURES; REPLY ATTN CAROLINE WEKSELBAUM/NEW YORK, NY DISTRICT OFFICE *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEE

Fuel/Propulsion System
Filed Oct 10, 201278,000 milesKS

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT THE GAUGE WOULD READ THAT THE TANK WAS HALF FULL THEN DROP TO EMPTY. THE CONTACT STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A 23 GALLON TANK, BUT THE VEHICLE WOULD ONLY TAKE 11 GALLONS. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD SPEW GASOLINE BACK OUT WHEN BEING FILLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000.

Power Train
Filed Sep 26, 201280,000 milesVA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE VIBRATED AND JOLTED. THE FAILURE OCCURRED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE EXACT FAILURE WITH THE TRANSMISSION. AS A RESULT, THE CONTACT WAS REFERRED TO DEALER FOR INSPECTION. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 104,000.

Power Train
Filed Sep 25, 201286,000 milesOK

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE GEAR FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 116,000.

Engine
Filed Sep 24, 201270,000 milesIN

MY 2007 CHRYSLER PACIFICA BEGAN STALLING ON 8/17/2011. WE HAVE TO PUT THE CAR IN NEUTRAL AND RE-START, NO MATTER WHAT THE TRAFFIC CONDITIONS. WE LOSE ALL POWER STEERING AND BRAKES WHEN THIS HAPPENS. AFTER ABOUT 3 STALLING INCIDENTS IN A SHORT TIME. WE TOOK IT TO THE DEALERSHIP. THEY HAD THE CAR FOR A COUPLE OF DAYS AND COULDN'T FIND THE CAUSE. THEY SENT ME HOME AND SAID TO KEEP A DIARY OF PROBLEMS. I KEPT TRACK FOR A YEAR. IN THAT TIME THE CAR HAD STALLED 24 TIMES. THE TIME OF DAY AND CONDITIONS WERE ALL NOTED. IN AUGUST OF THIS YEAR, THE CAR STALLED NUMEROUS TIMES. WE TOOK THE CAR BACK TO THE DEALERSHIP WITH THE DIARY. THEY HAVE HAD MY CAR SINCE 8/27/12. WE HAVE INCURRED $800.00 IN RENTAL CAR EXPENSE. THEY PUT A COMPUTER ON BOARD AND SENT THE CAR HOME WITH MY HUSBAND TO DRIVE FOR A WEEK. HE PUSHED THE BUTTON WHEN IT STALLED 4 TIMES. THE COMPUTER RECORDED THE STALLS, BUT NO CODES. THEY CAN'T RE-CREATE THE PROBLEM AND HAVE NO ANSWERS. I SOME TIMES DRIVE WITH OUR GRANDCHILDREN AND WILL NOT DRIVE THE CAR UNTIL THIS IS RESOLVED. MOTOR MOUNTS WERE REPLACED EARLY IN OUR OWNERSHIP. THE ONLY THING THAT CHRYSLER CAN OFFER WAS TO CLEAN THE THROTTLE BODY. THE DEALERSHIP DID THAT AND IT DIDN'T HELP. THE CAR HAS STARTED STALLING AT HIGHER SPEEDS. INITIALLY IT WAS 10-25 MPH. THE LAST FEW TIMES IT WAS AROUND 35 MPH. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE TAKEN SERIOUSLY. *TR

Electronic Stability Control (esc)
Filed Sep 17, 201297,000 milesGA

WHILE DRIVING AT SPEEDS OF 10-35 MPH, THE OIL AND ESP LIGHTS WOULD ILLUMINATE, THEN THE ENGINE WILL SIMPLY CUT OFF / STALL. WE HAVE TO PUT ON THE EMERGENCY FLASHER WHILE IN TRAFFIC, PUT THE VEHICLE IN NEUTRAL OR PARK AND RESTART. NO ENGINE LIGHT. WE BROUGHT THE PACIFICA IN TO THE DODGE DEALERSHIP 5 TIMES AND THEY COULD NOT FIND ANY CODES. THEY TRIED UPDATING THE SOFTWARE ON THE ECM WHICH DID NOT HELP. THEN, THE DEALERSHIP SAID THE MOTOR MOUNTS WERE BAD AND THE TORQUE OF THE ENGINE WAS PULLING ON THE FRONT WIRING HARNESS(ES), CAUSING THE STALLING ISSUE. WE HAD ALL 3 (FRONT, REAR, UPPER) ENGINE/MOTOR MOUNTS REPLACED AND THE ISSUE STILL HAPPENS EVERY TIME WE TRY TO DRIVE THE CAR. THE DEALERSHIP HAS THE CAR AGAIN AND SAID THE FRONT MOTOR MOUNT STILL LOOKS LIKE IT IS BAD EVEN THOUGH IT WAS REPLACED 4 DAYS AGO. BASED ON WHAT I'VE READ IN THE NHTSA DATABASE AND THE DODGE DEALERSHIP TELLING ME THAT MOTOR MOUNTS GO OUT ON A LOT OF PACIFICAS, THIS IS HAPPENING TO A LOT OF 2007 PACIFICA OWNERS. CHRYSLER SHOULD ABSOLUTELY RECALL THE MOTOR MOUNTS ON THIS VEHICLE AND PROVIDE A MORE RELIABLE REPLACEMENT MOTOR MOUNT WITH A ROBUST DESIGN AT NO CHARGE TO ALL PACIFICA OWNERS. MY WIFE HAS REPORTED THAT SHE HAS ALMOST BEEN REAR ENDED SEVERAL TIMES AS A RESULT OF SUDDENLY STALLING WHILE DRIVING. TO HAVE THIS VEHICLE COMPLETELY STALL OUT WHILE MY WIFE IS TAKING MY 3 KIDS TO SCHOOL OR OTHER ACTIVITIES COULD CAUSE A CRASH AND IS POTENTIALLY LIFE THREATENING. I JUST WANT THIS ISSUE TO BE RESOLVED. THE

Structure › Body › Hatchback/Liftgate › Support Device/Strut
Filed Sep 17, 201254,000 milesNY

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE LOADING THE VEHICLE, THE REAR LIFT GATE REACHED ITS MAXIMUM OPEN POSITION AND IMMEDIATELY BEGAN TO CLOSE MAKING CONTACT WITH THE CONTACTS SHOULDER. THE VEHICLE WAS DRIVEN TO A CHRYSLER DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,000. UPDATED 10/15/12 *CN THE CONSUMER STATED THE INCIDENT WAS DUE TO FAILED TAILGATE STRUTS. WHEN THE STRUTS FAILED, THE MECHANISM WENT INTO CLOSED MODE AND THERE WAS NO WAY TO STOP IT. UPDATED 10/22/12

Power Train
Filed Sep 13, 201285,087 milesOH

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STARTED THE IGNITION AND HAD TO USE EXTREME FORCE IN ORDER TO MOVE THE SHIFT LEVER FROM PARK TO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THEY INFORMED THE CONTACT THAT THE MOTOR MOUNT WAS FRACTURED. THE VEHICLE WAS REPAIRED EACH TIME. THE MOST RECENT REPAIR WAS PERFORMED IN AUGUST OF 2012. THE FAILURE HAD NOT RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,087.

Fuel/Propulsion System
Filed Sep 12, 2012115,000 milesPA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD RETURN TO EMPTY AFTER REFUELING TO CAPACITY. THE VEHICLE WOULD ONLY CONSUME HALF A TANK OF FUEL AND WHEN REFUELING, THE CONTACT HAD TO SLOWLY ALLOW THE GASOLINE TO FLOW INTO THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE RIGHT AND LEFT FUEL MODULE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

Air BagsCrash1 injured
Filed Sep 11, 2012102,000 milesTN

WHILE STOPPED AT INTERSECTION A VEHICLE TRAVELING AT 40 TO 60 MPH TRIED TO TURN THE CORNER AND STRUCK OUR VEHICLE IN THE LEFT FRONT CORNER. THE COLLISION TOTALED THE VEHICLE MAKING THE TURN. AT THIS TIME THE INSURANCE CO. HASN'T DECIDED WHETHER TO TOTAL OURS OR NOT. THIS VEHICLE IS EQUIPPED WITH FRONT AIR BAGS, UNDER DASH LEG AIR BAGS AND FULL SIDE CURTAIN AIR BAGS. NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE THOUGHT THAT WITH THE DIRECTION OF THE IMPACT THAT ALL AIR BAGS WOULD HAVE DEPLOYED, INSTEAD OF NONE. *TR

Fuel/Propulsion System
Filed Sep 10, 2012103,000 milesND

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED THE STATE INSPECTION DUE TO A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000.

Structure › Body
Filed Sep 10, 2012105,000 milesCA

I PURCHASED MY 2007 PACIFICA IN 2009 WITH ABOUT 30,000 MILES FROM CHRYSLER, ELK GROVE, CALIFORNIA. UPON REACHING ABOUT 57,000 MILES, WHEN ACCELERATING, I WOULD HEAR LOUD METAL BANGING FROM THE ENGINE AREA. I WOULD ALSO FEEL A HARD JOLT WHEN ACCELERATING. AFTER VISITING CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD THAT 3 OF MY PACIFICA ENGINE MOTOR MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT AT ABOUT $1000.00 DOLLARS. I ASKED IF THIS PROBLEM WOULD OCCUR AGAIN AND WAS TOLD I SHOULD HAVE NO FURTHER PROBLEMS WITH THE ENGINE MOUNTS BY CHRYSLER, ELK GROVE. I PAID FOR REPLACEMENT. AT APPROXIMATELY 105,000 MILES, I BEGAN TO HERE LOUD METAL POUNDING AFTER ACCELERATING FROM THE ENGINE AREA. I COULD HEAR METAL KNOCKING WHEN I SLOWLY DROVE OVER BUMPS IN THE STREET. I COULD ALSO FEEL MY CAR GIVE A HARD JOLT WHEN ACCELERATING. AFTER VISITING THE CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD 3 OF THE ENGINE MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT FOR $1083.00 DOLLARS. I TOLD THE SERVICE PERSON THAT I HAD THE SAME SERVICE REPAIR AND WAS TOLD THERE WOULD BE NO ADDITIONAL PROBLEMS. CHRYSLER SERVICE REPLIED THE ENGINE MOUNTS ON THE CHRYSLER FAIL DUE TO WEAR AND TEAR. MY CONCERNS ARE I DONT FEEL SAFE KNOWING THAT MY ENGINE IS NOT PROPERLY SECURED TO THE FRAME OF MY VEHICLE. CHRYSLER SERVICE ALSO TOLD ME DRIVING WITH FAILED MOUNTS WILL LEAD TO OTHER PROBLEMS. THERE IS NO WARNING WHEN THESE ENGINE MOUNTS WILL FAIL. THE SERVICE MANUAL DOES NOT MENTION THESE PARTS SHOULD BE INSPECTED FO

Fuel/Propulsion System
Filed Sep 5, 201285,000 milesFL

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL TANK COULD NOT BE FILLED TO CAPACITY. IN ADDITION, THE VEHICLE WAS CONSUMING GASOLINE AT A RAPIDLY ABNORMAL PACE. THE FUEL LEVEL GAUGE ALSO PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,000.

Engine
Filed Aug 27, 201245,000 milesPA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE AIR CONDITIONER ALSO WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.

Engine
Filed Aug 24, 201283,000 milesSC

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE TRAVELING 65-70 MPH, A CLUNKING NOISE WAS HEARD FROM THE VEHICLE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE ENGINE MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 90,000.

Power Train
Filed Aug 22, 2012SC

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL FAILURES IN WHICH THE VEHICLE WOULD FAIL TO ACCELERATE WHEN ENGAGED, THE AIR CONDITIONING WAS ERRONEOUSLY BLOWING HOT AIR AND THE ENGINE WOULD SHIFT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL TANK AND THE AIR CONDITIONING SYSTEM. THE MOTOR MOUNT BRACKETS WERE ALSO REPLACED BY A LOCAL MECHANIC. AFTER THE REPAIRS, THE GEAR SHIFTER COULD NOT BE SHIFTED FROM PARK. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THE GEAR SHIFTER HAD TO BE REPLACED. THE GEAR SHIFTER WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 70,000.

Power Train
Filed Aug 20, 201280,000 milesPA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT WHEN THE ACCELERATING, THE VEHICLE WOULD JERK ABNORMALLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 200,000.

Fuel/Propulsion System
Filed Aug 6, 201226,000 milesMO

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. WHILE FUELING THE VEHICLE THE CONTACT HAD TO FUEL THE VEHICLE MANUALLY BECAUSE THE PUMP WOULD STOP FUELING AS IF THE TANK WAS FULL. THE FUEL GAUGE ALSO PROVIDED INACCURATE READINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS A FAILURE WITH THE FUEL SYSTEM, BUT WAS UNABLE TO DIAGNOSE THE EXACT ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Power Train
Filed Jul 25, 201249,000 milesTX

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TRANSMISSION WAS TOTALLY DESTROYED. THE DEALER WAS NOTIFIED AND DIAGNOSED THAT THE FAILURE WAS DUE TO THE MOTOR HEAD, WHICH WAS AN INTERNAL FAILURE. THE DEALER OFFERED NO ASSISTANCE WITH THE REPAIRS. THE MANUFACTURE WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 49,000.

Engine
Filed Jul 23, 2012GA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT TWO OF THE THREE MOTOR MOUNTS FAILED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC THINKING THAT THE TRANSMISSION FAILED AND WAS ADVISED OF THE MOTOR MOUNT FAILURES THE BY THE MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 110,000.

Engine
Filed Jul 20, 201267,892 milesFL

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE OIL PRESSURE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WOULD START AFTER A FEW MINUTES AND WOULD RETURN TO NORMAL FUNCTION AFTER WAITING SEVERAL MINUTES AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,892 AND THE CURRENT MILEAGE WAS 76,500.

Power Train
Filed Jul 19, 201286,000 milesSC

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE GEAR SHIFT GOT STUCK IN PARK. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE CLIP THAT RELEASED THE GEAR SHIFT BROKE. THE DEALER REPLACED THE GEAR SHIFT ASSEMBLY TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 86,000.

Power Train
Filed Jul 10, 201258,061 milesNC

BROKEN MOTOR MOUNT UNDER THE FRONT RIGHT OF MOTOR. CHRYSLER SERVICE CONTRACT ([XXX]) SAID IT IS NOT COVERED UNDER THEIR EXTENDED WARRANTY. I FEEL THIS CAN BE A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Jun 18, 201236,000 milesGA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A HESITATION OF POWER. THE CONTACT WAS ABLE TO CONTINUE DRIVING. IN ADDITION, WHENEVER DRIVING FROM A COMPLETE STOP THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE MOTOR MOUNT WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MOTOR MOUNT WAS REPLACED FOR THE SECOND TIME. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PREVIOUS FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Electrical System
Filed May 29, 201256,000 milesNJ

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER TAPPED THE KEY CHAIN THAT WAS ATTACHED TO THE IGNITION KEY AND AS A RESULT, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

Engine
Filed May 16, 201273,000 milesCA

TL* THE CONTACT OWNS 2007 CHRYSLER PACIFICIA. THE CONTACT STATED THAT WHILE DRIVING 1 MPH IN REVERSE, SHE HEARD A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSIS AND THE DEALER STATED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 73,000.

Engine and Engine Cooling
Filed Feb 27, 201242,000 milesWI

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 65 MPH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE THE FAILURE. THE DEALER REPLACED THE EGR SENSOR, THE ETC SENSOR, THE ECM SENSOR AND THE WIRING HARNESS BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 42,000, AND THE CURRENT MILEAGE WAS 66,000. UPDATED 03/27/12*LJ

Steering › Linkages › Tie Rod Assembly
Filed Feb 21, 201268,366 milesOH

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TIRE RODS WERE BEGINNING TO SEPARATE FROM THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 68,366.

Power Train
Filed Dec 29, 201166,000 milesMI

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 68,000.

Fuel System, Gasoline
Filed Dec 28, 201150,000 milesTX

A CHECK ENGINE LIGHT ILLUMINATED AND THE DTC CODE INDICATED A FAULT IN FUEL EVAP SYSTEM. A SMOKE TEST ON THE SYSTEM REVEALED THAT THE PLASTIC TUBE ON THE FUEL PUMP HAD SNAPPED OFF REQUIRING A FUEL PUMP REPLACEMENT. THE FUEL PUMPS ARE CONNECTED BY A HOSE WHICH SITS ON TOP OF THE FUEL TANK. THE CONNECTION POINT AT THE ON THE PRIMARY FUEL PUMP SNAPPED OFF. THE FUEL PUMP, AND TANK IS MOUNTED ABOVE THE EXHAUST SYSTEM, SO IT'S PROBABLY NOT AN IDEAL SITUATION TO HAVE DEFECTIVE PARTS LEAKING SMALL AMOUNTS OF GASOLINE ON TOP OFF HOT EXHAUST. ALSO,AFTER COMPLETING REPAIRS MY GAS MILEAGE IMPROVED BY 10%. I HAVE SAVED THE DEFECTIVE PART INCASE ITS NEEDS FOR FAILURE ANALYSIS. *TR

Engine and Engine Cooling
Filed Nov 29, 201159,000 milesNJ

FAILED MOTOR MOUNTS. I AM THE ORIGINAL OWNER OF A 2007 CHRYSLER PACIFICA. I TOOK THE VEHICLE TO A DEALER AND WAS INFORMED THAT THE MOTOR MOUNTS HAD FAILED AND NEEDED TO BE REPLACED. CHRYSLER WAS MADE AWARE OF THE FAILURE. AND THEY STATED THAT NO RECALLS HAD BEEN ISSUED. MILEAGE AT THE TIME OF DIAGNOSIS WAS 59,000. AS THE VEHICLE WAS OUT OF THE BASIC WARRANTY, AND MOUNTS ARE NOT COVERED UNDER THE POWERTRAIN WARRANTY, I WAS TOLD I HAVE NO COVERAGE FOR REPAIR OF THIS KNOWN DEFECT. MANUFACTURER SUGGESTED THAT I PAY FOR THE REPAIR AT THE DEALERSHIP, AT THE WILDLY INFLATED DEALER PRICING, AND THEN THEY WOULD SEE IF THERE WAS ANYTHING THEY COULD DO REGARDING A POSSIBLE PARTIAL REIMBURSEMENT AFTER THE FACT. I MAY HAVE BEEN DUMB ENOUGH TO BUY A CHRYSLER, BUT I'M NOT THAT DUMB. AN ESTIMATE FROM A PRIVATE GARAGE WAS 50% LESS. A REVIEW OF THIS SITE AND THE BROADER INTERNET SHOWS THIS TO BE A KNOWN AND COMMON PROBLEM WITH THESE VEHICLES. HOW MANY OF THESE FAILURES NEED TO BE REPORTED BEFORE A RECALL IS ISSUED? *KB

Fuel System, Gasoline
Filed Nov 12, 201156,000 milesVA

A CHECK ENGINE LIGHT ILLUMINATED AND THE DTC CODE INDICATED A FAULT IN FUEL EVAP SYSTEM. A SMOKE TEST ON THE SYSTEM REVEALED THAT THE PLASTIC EVAP TUBE ON THE FUEL PUMP HAD CRACKED REQUIRING A FUEL PUMP REPLACEMENT. UPON REASSEMBLY IT WAS DETERMINED THAT OVER TIME THE RUBBER EVAP HOSE THAT RUNS BETWEEN THE TWO FUEL PUMPS WAS EITHER TOO SHORT OF HAD SHRUNK IN LENGTH OVER TIME STRESSING THE PLASTIC TUBE CAUSING IT TO BREAK. WHEN RECONNECTING THE RUBBER HOSE IT WAS APPARENT THAT THE HOSE WAS TOO SHORT BECAUSE WHEN THE HOSE WAS RECONNECTED THE EVAP FITTING WAS PULLED SEVERAL DEGREES OFF CENTER. THERE ARE TWO FUEL PUMPS ON THIS MODEL YEAR VEHICLE. ON ONE PUMP THE PLASTIC TUBE HAS A 90 DEGREE BEND AND THE DEFECTIVE PUMP PLASTIC TUBE DOES NOT HAVE A 90 DEGREE BEND. THIS FUEL PUMP WAS A BACK ORDERED ITEM INDICATING NUMEROUS FUEL PUMP ARE BEING REPLACED. TWO CHRYSLER MECHANICS, WHO DID NOT WORK ON MY CAR, STATED THIS IS A COMMON PROBLEM AND THEY HAVE REPLACED A NUMBER OF FUEL PUMPS RECENTLY. CHRYSLER DOES NOT COVER THIS REPAIR UNDER THEIR EXTENDED WARRANTY AND NO TSB'S OR RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. *TR

Vehicle Speed Control
Filed Oct 28, 201134,000 milesNY

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THERE WAS INCREASE IN ENGINE RPM READINGS. AS THE CONTACT ACCELERATED FROM THE STOP, THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE. THE PEDAL RETURNED TO NORMAL AFTER A FEW SECONDS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT MOTOR MOUNT WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Electrical System
Filed Sep 29, 2011FL

FROM ONE DAY TO ANOTHER, THE ENGINE LIGHT TURNED ON, THE OIL LIGHT TURNED ON, THE ESP BAS LIGHT TURNED ON, THE CAR SIGN WITH THE CURVED LINES UNDER IT, AND THE AWD SIGN AND THAT'S JUST TO NAME A FEW. THE CAR WAS ALSO NOT REVERSING AND THE CAR WAS SHIFTING REALLY HARD. TOOK IT INTO THE DEALER, AND THEY TOLD MY MECHANIC THAT IT WAS THE COMPUTER, BUT THEY WEREN'T SURE IF THAT WOULD EVEN FIX THE PROBLEM BECAUSE THEY ARE NOT SURE IF THAT IS THE PROBLEM. THEY SAID I WOULD HAVE TO PAY FOR EVERYTHING AND IF THAT DIDN'T FIX IT I WOULD HAVE TO SPEND MORE MONEY UNTIL THEY FOUND THE ACTUAL FIX.AND THE BEST PART IS WHEN THE CAR WAS UNDER WARRANTY THEY HAD TO REPROGRAM THE PCM. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). THIS CAR HAS ALWAYS BEEN KEPT IN TIP TOP SHAPE WITH ITS REGULAR MAINTENANCE, OIL CHANGES AND ETC... DO NOT KNOW WHAT TO DO AT THIS POINT BECAUSE UNDER THE ADVICE OF MY MECHANIC, HE SAYS THIS CAR IS WAY TO NEW TO BE GIVING SO MANY PROBLEMS. ALL I KNOW IS THAT CHRYSLER WILL BE HEARING FROM MY ATTORNEY, BECAUSE FOR WHAT I KNOW THIS IS NOT THE FIRST TIME CHRYSLER HAS HAD PROBLEMS WITH THEIR PCM,TCM WHICH IS THE CARS COMPUTER. SOMEONE PLEASE HELP!!!! I CAN NOT DRIVE THIS CAR ANYMORE, I HAVE A 2 YEAR OLD DAUGHTER AND I REFUSE TO PUT HER IN A CAR THAT IS GOING CRAZY! *TT

Steering
Filed Sep 9, 201122,000 milesMI

WHEN TURNING THE STEERING, MOSTLY TO THE RIGHT, AT LOW SPEEDS THERE IS A RUBBING, VIBRATION COMING FROM THE FRONT OF THE VEHICLE WHICH IS QUITE LOUD AND CAN BE FELT AS A SHUDDER THROUGH THE STEERING WHEEL. I TOOK THE VEHICLE INTO MY LOCAL DEALERSHIP BUT THEY WERE UNABLE TO REPLICATE THIS PROBLEM DUE TO THE FACT THAT IT IS AN INTERMITTENT ISSUE. I NO LONGER HAVE WARRANTY ON THE VEHICLE BUT FEEL THAT CHRYSLER SHOULD TAKE CARE OF ANY ISSUE THAT IS REPORTED DURING THE WARRANTY PERIOD BUT NOT FIXED DURING THAT TIME. I FEAR THAT EVENTUALLY A STEERING FAILURE WILL OCCUR WHICH MAY HAVE MAJOR CONSEQUENCES. *TR

Engine and Engine Cooling
Filed Sep 9, 201166,426 milesCA

ON AUG. 29, 2011, AS I WAS ACCELERATING TO MERGE ONTO THE FREEWAY, THE ENGINE OF MY 2007 CHRYSLER PACIFICA MADE A LOUD POPPING SOUND, THE ENGINE FAILED AND WHITE SMOKE IMMEDIATELY CAME BILLOWING OUT OF THE ENGINE AND INTO THE INTERIOR OF THE VEHICLE. I IMMEDIATELY PULLED OVER AND HAD TO HAVE THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC WHO INSPECTED THE ENGINE SAID IT "THREW A ROD" AND THE ENGINE WAS CRACKED IN 3 PLACES, RENDERING IT IRREPARABLE. LATER I LEARNED THAT CHRYSLER NO LONGER MAKES A LONG-BLOCK ENGINE FOR THE PACIFICA, AND THEREFORE THE ONLY WAY TO REPAIR IT WOULD BE TO START WITH THE SHORT BLOCK AND ADD ON FROM THERE. THE REPAIRS WOULD BE AT LEAST $8,000. THE VEHICLE ONLY HAD 66,426 MILES ON IT AT THE TIME OF THE INCIDENT. I HAVE ALWAYS ADHERED TO THE RECOMMENDED MAINTENANCE SCHEDULE OF THE VEHICLE. THE MECHANIC CONFIRMED THAT THE ENGINE HAD PLENTY OF OIL IN IT AND WAS NOT THE CAUSE OF THE FAILURE. SIX MONTHS PRIOR TO THIS EVENT, I HAD THE RADIATOR AS WELL AS THE ENGINE MOUNTS REPLACED AS THEY WERE WORN AND BROKEN. THREE MONTHS PRIOR TO THE EVENT, THE ELECTRONIC EQUIPMENT THAT CONTROLS THE BRAKING SYSTEM AND TRACTION CONTROL, WAS REPAIRED BY A CHRYSLER DEALER AS WELL. THESE REPAIRS COST ME A TOTAL OF $2400. CHRYSLER HAS REFUSED TO COMPENSATE ME FOR THE LOSS IN VALUE I HAVE HAD TO INCUR WITH THIS VEHICLE. THE KELLY BLUE BOOK VALUE WITH A WORKING ENGINE WAS APPROX. $12,000. NOW THE CAR IS WORTH LESS THAN $2000. *TR

Engine and Engine Cooling
Filed Sep 8, 201136,000 milesNM

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL KNOCKING NOISE WHEN SHIFTING GEARS. THE DEALER DIAGNOSED THAT THERE WAS A FRACTURED MOTOR MOUNT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 48,000.

Power Train
Filed Aug 29, 201184,425 milesAZ

MY CHRYSLER PACIFICA HAS SEVERAL PROBLEMS WITH TRANSMISSION. RECENTLY THE TRANSMISSION WONT SHIFT PAST 2ND. I DON'T KNOW WHAT TO DO OR HOW MUCH IT COST. *TR

Air BagsCrash1 injured
Filed Aug 26, 201192,000 milesLA

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS KNOCKED UNCONSCIOUS AS THE VEHICLE CONTINUED UNTIL CRASHING INTO A TREE. THE VEHICLE WAS TOWED AND AWAITING INSPECTION. THE CONTACT BELIEVED THAT THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 92,000.

Engine and Engine Cooling
Filed Aug 23, 201163,000 milesIN

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND WAS INFORMED THAT THE MOTOR MOUNTS WERE FAILING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 63,000.

Steering
Filed Jul 19, 2011MD

REAR ENGINE MOUNTS ARE DEFECTIVE IN VEHICLE, THE ENGINE IS SHIFTING WITHIN THE CAR CAUSING IT TO HIT THE TRANSMISSION. ADDITIONALLY, THE CONTROL ARM WITHIN THE CAR IS BROKEN AND LOOSE. THERE WAS A RECALL ON THE 2008 CHRYSLER PACIFICA FOR THE SAME PROBLEM BECAUSE THE DRIVER CAN LOOSE CONTROL OF THE VEHICLE WHILE IN OPERATION. MY 2007 IS CURRENTLY BEING LOOKED AT FOR THIS ISSUE. CAUSE AS STATED BY MECHANIC: INTERNAL FAILURE OF THE STEERING GEAR AND BOTH LOWER CONTROL ARMS BUSHINGS BROKEN AND LOOSE. *KB

Engine and Engine Cooling
Filed Jul 9, 201160,579 milesMD

IN OCT/07 WE BOUGHT A 07 CHRYSLER PACIFICA & A MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT FROM DARCARS CHRYSLER OF FAIRFAX. IN FEB/09 DARCARS PERFORMED OIL/FILTER CHANGE SERVICES. IN APR/09 THE PACIFICA BEGAN SMOKING FROM THE EXHAUST AT START UP, RUNNING LOW ON OIL, & MAKING ENGINE NOISE & SPUTTERING DURING OPERATION. IN MAY/09 WE TOLD DARCARS THE PACIFICA WAS SMOKING FROM THE EXHAUST AT START UP, RUNNING LOW ON OIL, & MAKING ENGINE NOISE & SPUTTERING DURING OPERATION. DARCARS SAID THEY WERE UNABLE TO DUPLICATE THE CONCERN, CHANGED THE OIL/FILTER, ROTATED TIRES, & DID A 16 POINT VEHICLE CHECK UP. IN JUN/09 WE TOLD DARCARS THE PACIFICA CONTINUED TO SMOKE FROM THE EXHAUST AT START UP, RUN LOW ON OIL, & MAKE ENGINE NOISE & SPUTTER DURING OPERATION. DARCARS SAID THEY WE UNABLE TO DUPLICATE THE CONCERN & MADE NO REPAIRS. IN SEPT/09 THE PACIFICA SUDDENLY BECAME INOPERABLE WHILE DRIVING 40MPH IN RUSH HOUR TRAFFIC. WE TOWED THE PACIFICA TO DARCARS & TOLD THEM THE PACIFICA CONTINUED TO SMOKE FROM THE EXHAUST AT START UP, RUN LOW ON OIL, MAKE ENGINE NOISE & SPUTTER DURING OPERATION, & SUDDENLY BECAME INOPERABLE WHILE GOING 40MPH IN RUSH HOUR TRAFFIC. IN OCT/09 DARCARS DOCUMENTED SLUDGE IN THE ENGINE, RECOMMENDED A TEAR DOWN FOR FURTHER DIAGNOSIS, & LATER INFORMED US THEIR RECOMMENDATION WAS DENIED BY OUR MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT DUE TO LACK OF PROPER MAINTENANCE. WE TRY TO CONTACT OUR MAXIMUM CARE DIAMLERCHRYSLER SERVICE CONTRACT DECISION MAKER SEEKING CLARIFICA

Air BagsCrash
Filed Jul 9, 2011AR

ON JULY 30, 2009, THE AIRBAGS ON MY 2007 PACIFICA DID NOT DEPLOY DURING A MOTOR VEHICLE ACCIDENT. I WAS HIT FROM BEHIND AND MY VEHICLE HIT MULTIPLE TREES BEFORE CRASHING INTO A LARGER ONE, STOPPING MY VEHICLE. MY HEAD HIT AND BROKE THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY. I SUFFERED SEVERAL INJURIES RELATED TO THE ACCIDENT. *TR

Electrical System
Filed Jun 17, 201185,000 milesMO

THE CAR CONTINUES TO STALL AT LOW SPEEDS. WE HAVE TAKEN TO MECHANIC AND THEY DO NOT FIND ANY SERVICE ALERTS, AND WEREN'T ABLE TO DUPLICATE ON A TEST DRIVE. IT IS STARTING TO PICK UP IN FREQUENCY TO WHERE IT IS DOING IT EVERY OTHER DAY NOW. I ALSO CALLED THE SERVICE GROUP AT THE CHRSYLER DEALER I PURCHASED IT FROM, AND THEY SAID THEY CAN ONLY DO WHAT I HAD ALREADY DONE WITH THE OTHER MECHANIC SHOP. I WENT TO THE CHRYSLER FORUM TO POST AND SEE IF ANYONE ELSE HAD EXPERIENCED THIS, AND SEE NUMEROUS POSTINGS OF THIS ISSUE OVER THE YEARS. I AM VERY CONCERNED WITH THE SAFETY OF MY FAMILY, AS WHEN THE CAR STALLS, IT LOCKS UP AND I LOSE CONTROL. I HAVE TO PULL OVER AND RESTART.

Engine and Engine Cooling
Filed May 24, 201130,000 milesAZ

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL VIBRATION WHEN SHIFTING FROM REVERSE TO FIRST GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE A FAILURE YET THE FAILURE PERSISTED. THE MECHANIC ADVISED THAT THE MOTOR MOUNT WAS FRACTURED, WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 69,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Electrical System
Filed May 23, 201140,000 milesTX

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN INSERTING AND TURNING THE KEY IN THE IGNITION, THERE WAS AN ABNORMAL CLICKING AND THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN THE KEY, DEPRESS THE BRAKE PEDAL, SHIFT INTO NEUTRAL, AND SHIFT INTO PIN ORDER TO GET THE KEY TO MOVE AND START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED A COMPUTER MECHANISM AND THE STARTER YET, THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS 68,562 AND THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Power Train › Automatic Transmission
Filed May 16, 201140,819 milesNY

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE TRANSMISSION. THE CURRENT MILEAGE WAS 40,900 AND THE FAILURE MILEAGE WAS 40,819.

Engine and Engine Cooling
Filed Apr 28, 201135,000 milesNV

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA TOURING. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A NOISE OUTSIDE OF THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DETECTED A FAULTY MOTOR AND TRANSMISSION MOUNT. THE TECHNICIAN STATED THAT THE DEFECT WAS A COMMON OCCURRENCE, AND A SERIOUS SAFETY ISSUE. THREE YEARS AGO, ONE OF THE TWO MOTOR MOUNTS WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SECOND DIAGNOSTIC TEST WHERE THEY STATED THAT THE MOTOR MOUNT WAS DEFECTIVE, ALTHOUGH IT WAS NOT THE ONE PREVIOUSLY REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE CASE MANAGER REGARDING THE REPAIR. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

Engine and Engine Cooling
Filed Mar 27, 2011OH

I HAVE A 2007 PACIFICA AND HAVE REPLACED 2 MOTOR MOUNTS(FIRST TIME SHORTLY AFTER I PURCHASED IT IN 2007),2 TIRE RODS(2009 &2010),AND RECENTLY 2 STAB LINKS WITHIN A 6 MONTH PERIOD(AUG.2010,MARCH 2011).ALSO MY CAR HAS STALLED TWICE WHEN DRIVING 25-30 MILES PER HOUR.MY CHECK ENGINE LIGHT IS ON DUE TO AN EMISSION LEAK THAT THEY SAY NOW AFTER REPLACING A SENSOR THAT MY GAS TANK HAS A CRACK IN IT.MY RADIATOR HAS A CRACK IN IT AND IS EVAPORATING COOLANT.THIS CAR HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED. *TR

Steering
Filed Mar 7, 201138,829 milesMI

2007 CHRYSLER PACIFICA WITH 38,829 MILES NEED TO HAVE BOTH OUTER TIE ROD ENDS REPLACED. MY WIFE AND I ARE THE FIRST OWNERS. I FEEL THAT THE MILES ON VEHICLE ARE TO LOW FOR SUCH DAMAGE AND VERY CLOSE TO THE BASIC COVERAGE OR THE INTENT OF COVERAGE. I WILL BE GETTING IT REPAIRED AT MY LOCAL CHRYSLER DEALERSHIP. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →