Page 12 of 25 · complaints 551–600 of 1,244

2005 Chrysler Pacifica complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Electrical System
Filed May 14, 2014OH

2005 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ENGINE AND HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED TWICE, WITHIN THE LAST 3 YEARS. BOTH TIMES, HE WAS MAKING A HARD TURN, WHEN THE ENGINE STOPPED. HE WA ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND RE-STARTED IT, WITHOUT ANY PROBLEM. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO FOUND NOTHING WRONG, OTHER THAN THROTTLE BODY BUILD-UP, WHICH HE CLEANED. ALSO, THE HEADLIGHT WOULD INTERMITTENTLY GO OUT. THE BULB DID NOT SEEM TO FIT SECURELY IN THE HARNESS, WHICH CAUSED A SHORT AND EVENTUALLY THE BULB BLEW OUT. THE PROBLEM SEEMED TO BE MORE PROMINENT ON THE PASSENGER SIDE. THE DRIVER'S SIDE BULB WAS LESS THAN AN IDEAL FIT, BUT THERE WERE NO PROBLEMS WITH IT GOING OUT. THE BULB WAS REPLACED NUMEROUS TIMES, ALONG WITH THE WIRING HARNESS. *JB

Engine
Filed May 14, 2014146,300 milesMI

HAD VEHICLE IN FOR BRAKE SERVICE. TECHNICIAN SHOWED ME (WITH PICTURES) THE PROBLEM WITH THE ENGINE CRADLE RUSTING OUT IN MULTIPLE LOCATIONS. IN MY RESEARCH OF THIS ISSUE, I FOUND NUMEROUS OTHER INCIDENTS OF THIS PROBLEM WITH LITTLE OR NO ASSISTANCE FROM CHRYSLER. THIS IS A HUGE SAFETY ISSUE AND COULD LOSE THE ENGINE AT ANY TIME CAUSING POSSIBLE SEVERE INJURY. WOULD LIKE CHRYSLER TO STEP UP AND GET THE RECALL OUT TO ALL PACIFICA OWNERS. *TR

Structure
Filed May 14, 2014MO

I HAVE A 2005 CHRYSLER PACIFICA I JUST BOUGHT IT ABOUT 7 MONTHS AGO. I TOOK IT IN FOR A ROUTINE OIL CHANGE ABOUT A MONTH AGO, WHEN THE MECHANIC TELLS ME THAT MY SUBFRAME THAT HOLDS UP THE MOTOR IS BADLY RUSTED AND THAT MY MOTOR COULD FALL OUT ANYTIME. GOING TO THE SHOP NEXT WEEK DUE TO HOW UNSAFE IT IS! *TR

Structure › Frame and Members › Underbody Shields
Filed May 13, 2014PA

I LIVE IN PENNSYLVANIA WHERE THE WINTERS ARE HARSH AND SALT IS USED. I WENT TO GET MY CAR INSPECTED AND IT FAILED DO TO RUSTED/HOLES IN THE CARRIAGE AND RUSTED/HOLES IN THE ROCKER PANELS. I FOUND AN ARTICLE ONLINE HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML SO I CONTACT CHRYSLER AS WELL AND SPOKE TO TWO DIFFERENT PEOPLE AND WAS TOLD MY PACIFICA WAS OUTSIDE THE TIME FRAME AS WELL. CAN YOU TELL ME WHY 2005 PACIFICA'S ARE LISTED AS HAVING THE PROBLEM IF THEY TIME FRAME IS IN 2004. MY CAR WAS MADE MARCH 18, 2005 SO IT IS NOT ELIGIBLE. I ASK WHY NOT??? I AM HAVING THE SAME ISSUE AS THE OTHER "TIME FRAMED" VEHICLES. IS MY LIFE NOT AS WORTHY AS THE "TIME FRAMED" LIVES??? I THINK THIS IS ALL A BIT RIDICULOUS. I BELIEVE CHRYSLER NEEDS TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT. HAVING THE CARRIAGE OF YOUR VEHICLE RUST THROUGH WITHOUT EVEN KNOWING THAT ITS DOING IT IS A SAFETY ISSUE!! IF I'M EXPECTED TO KEEP MY CAR UP FOR SAFETY REASONS THEN WHY IS CHRYSLER NOT EXPECTED TO FIX A PROBLEM THEY KNOW IF WRONG NO MATTER WHAT THE "TIME FRAME". I WOULD APPRECIATE SOMEONE CONTACTING ME ASAP. I AM NOT WORKING AT THIS TIME AND DO NOT HAVE THE MONEY TO COME UP TO GET THIS FIXED. I TOOK IT TO AN AUTOBODY SHOP AND WAS TOLD THAT TO GET THE CARRIAGE AND THE ROCKER PANELS FIXED IT WOULD COST ME $3066. SO WHY AM I THE ONE WHO HAS TO COME UP AND FIX CHRYSLER'S PROBLEM THAT THEY KNOW IS A PROBLEM AND REFUSE TO FIX BECAUSE OF A 'TIME FRAM

Structure › Body
Filed May 5, 2014140,818 milesMA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING ROUTINE MAINTENANCE PERFORMED, THE TECHNICIAN MENTIONED THAT THE SUB FRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,818 AND THE CURRENT MILEAGE WAS 141,164.

Structure › Body
Filed May 1, 2014103,000 milesMA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE BEING SERVICED BY A PRIVATE MECHANIC, IT WAS FOUND THAT THE ENGINE CRADLE WAS EXTREMELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.

Structure › Frame and Members › Underbody Shields
Filed May 1, 2014149,000 milesMA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS PERFORATED DUE TO RUST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE CRADLE AND SUSPENSION CROSS MEMBER WAS RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000 THE CONSUMER WAS INFORMED, HER VEHICLE DID NOT QUALIFY FOR THE FREE REPAIR, AS THE VEHICLE WAS BUILT IN SEPTEMBER 2004. UPDATED 06/17/14 UPDATED 06/24/14 MA UPDATED 06/25/2014 *JS

Structure › Body
Filed Apr 30, 2014150,000 milesOH

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE SUB-FRAME WAS COMPLETELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

Power Train
Filed Apr 30, 2014NY

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY JERK FORWARD FOLLOWED BY A KNOCKING NOISE FROM THE FRONT AND BOTTOM OF THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE FOR DIAGNOSTIC TESTING. BOTH DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Structure › Frame and Members › Underbody Shields
Filed Apr 27, 2014110,000 milesIL

UNDERCARRIAGE CORROSION AS REPORTED BY OTHER OWNERS. *TR

Engine
Filed Apr 27, 2014150,000 milesIN

AFTER AN OIL CHANGE I WAS INFORMED THE ENGINE CRADLE WAS RUSTED THROUGH AND WAS DANGEROUS TO DRIVE. I CALLED THE LOCAL DEALERSHIP AND WAS TOLD THAT MY CAR DIDN'T QUALIFY FOR THE EXTENDED WARRANTY. NOW I HAVE A CAR THAT IS DANGEROUS TO DRIVE. THE COST TO FIX IT IS MORE THAN IT IS WORTH. THANKS CHRYSLER, I WILL NEVER OWN ANOTHER OF THEIR VEHICLES. *TR

Engine
Filed Apr 25, 2014125,000 milesOH

WHILE GETTING SERVICE AT LOCAL CHRYSLER DEALERSHIP, WAS NOTIFIED THAT THE ENGINE CRADLE WAS RUSTED THROUGH AND THE VEHICLE WAS NOT SAFE TO DRIVE. *TR

Suspension
Filed Apr 24, 2014113,000 milesCT

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OVER 50 MPH, A VIBRATION WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE ENGINE CRADLE AND THE SUB FRAME HAD RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/27/14*LJ THE TIE RODS AND LOWER CONTROL ARMS WERE REPLACED. UPDATED 07/08/14

Structure › Body
Filed Apr 24, 2014162,000 milesMA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT DURING A ROUTINE MAINTENANCE, THE DEALER FOUND THAT THE SUB FRAME WAS RUSTED AND THERE WAS POTENTIAL FOR THE ENGINE TO FALL OUT. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

Engine and Engine Cooling
Filed Apr 24, 2014146,000 milesPA

ENGINE CRADLE COMPLETELY RUSTED OUT. DISCOVERED DURING INSPECTION. MECHANIC SAYS THE VEHICLE IS UNSAFE TO DRIVE IN THE CURRENT CONDITION AND THE ENGINE COULD POSSIBLY FALL OUT! *TR

Suspension
Filed Apr 23, 2014126,206 milesNH

VEHICLE BROUGHT IN FOR STATE SAFETY INSPECTION. DURING VISUAL INSPECTION OF VEHICLE, OBVIOUS HOLE IN FRAME FOUND DUE TO RUST/CORROSION. VEHICLE IS NOT COVERED UNDER 6 WEEK WINDOW CHRYSLER CORPORATION CURRENTLY COVERS. VEHICLE IS UNSAFE, FAILS STATE SAFETY INSPECTION AND AT THIS TIME OWNER WILL BEAR COST. *TR

Vehicle Speed Control
Filed Apr 23, 2014120,000 milesIN

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT ONCE HE REMOVED PRESSURE FROM THE ACCELERATOR PEDAL, THE PEDAL WOULD BECOME VERY RESISTANT TO BEING DEPRESSED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Steering
Filed Apr 23, 2014116,000 milesOH

WHILE DRIVING AND TURNING THE STEERING COLUMN MAKES A HORRIBLE WHINING NOISE, THEN STOPPED COMPLETELY. I COULD NOT TURN THE WHEEL AND THE CAR STALLED. I HAD FIXED IT ONCE BEFORE. IT COST $1,200.00 AND NOW IT IS DOING IT AGAIN. THE REPAIR SHOP WILL NOT FIX IT AGAIN, THEY SAID IT IS A DEALER PROBLEM. I HAVE BEEN ROUND AND ROUND WITH THE CHRYSLER CORP. AND OF COURSE, THEY WILL NOT FIX IT OR REIMBURSE ME. RUSTED UNDERCARRIAGE IS ALSO WORRYING ME - JUST WAITING FOR AN ACCIDENT AND LOOKING UP LAWYERS. BUT MONEY IS SO MUCH MORE IMPORTANT TO THIS COMPANY RATHER THAN HUMAN LIFE. I HAD PURCHASED INSURANCE FOR THIS VEHICLE FOR JUST SUCH AN EMERGENCY - AND WHEN I CALLED, BOTH TIMES, THEY DENIED THE COVERAGE. I CANCELLED THE POLICY AFTER PAYING $1,500.00 INTO IT AND GOT BACK 355.00. NEVER, EVER AGAIN WITH THIS COMPANY. *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 22, 2014103,300 milesPA

WHILE HAVING WORK DONE, IT WAS DISCOVERED THAT THE SUB FRAME ON MY VEHICLE IS ROTTED RIGHT THROUGH. I WAS TOLD NOT TO DRIVE IN THIS CONDITION AS IT IS VERY DANGEROUS. THE DEALER I BOUGHT THE CAR FROM WILL NOT TAKE ANY RESPONSIBILITY CLAIMING IT WAS SOLD AS-IS. I FOUND A MULTITUDE OF INFORMATION ON THE INTERNET STATING THAT THIS IS A KNOWN ISSUE WITH THIS YEAR AND MODEL VEHICLE. I CONTACTED THE CHRYSLER CORPORATION AND THEY REFUSE TO DO ANYTHING TO FIX THE PROBLEM. THEY CLAIM THE ONLY VEHICLES THEY WILL FIX WERE MANUFACTURED BETWEEN FEBRUARY AND MARCH OF 2004 AND MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2004. THIS IS THE SAME PROBLEM THEY ARE AWARE OF REGARDLESS OF WHEN THE VEHICLE WAS MANUFACTURED. IT IS A DEFECTIVE PART THAT CAN CAUSE THE ENGINE TO FALL OUT OF THE CAR IF IT SHOULD BREAK WHILE DRIVING AND CAN POTENTIALLY CAUSE A FATAL CRASH. IF THEY ARE TAKING RESPONSIBILITY FOR SOME CARS WITH THIS PROBLEM, THEY SHOULD TAKE RESPONSIBILITY FOR ALL CARS HAVING THE EXACT SAME ISSUE. BECAUSE YOUR ORGANIZATION HAS NOT FORCED THEM TO DO A RECALL, THEY ARE TURNING AWAY CONSUMERS. THIS ISSUE NEEDS TO BE ADDRESSED AND BECAUSE THE CAUSE IS THEIR DEFECTIVE PART, THEY NEED TO BE RESPONSIBLE TO REPLACE THE FRAME ON MY CAR. *TR

Structure › Body
Filed Apr 21, 2014123,000 milesIL

MY 2005 CHRYSLER PACIFICA HAS WHAT APPEARS TO BE ABNORMAL CORROSION ON THE FRAME. THIS WAS FIRST BROUGHT TO MY ATTENTION BY AN INVESTIGATIVE REPORT BY NBC5 CHICAGO. I HAD MY CAR EXAMINED BY A MECHANIC WHO TOOK PHOTOGRAPHS AND WARNED ME OF A SAFETY ISSUE RELATED TO THIS CORROSION. I HAVE REACHED OUT TO CHRYSLER AND THE FIRST RESPONSE APPEARED TO BE A "SCRIPTED" RESPONSE SAYING THEY WERE "SORRY ABOUT THE RUST, BUT THERE IS NOT RECALL", I HAVE SINCE ESCALATED IT WITHIN CHRYSLER. I WOULD LIKE TO OPEN A CLAIM WITH NHTSA SINCE THIS PROBLEM APPEARS TO BE FAIRLY WIDE SPREAD AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER, BEFORE PEOPLE START TO GET INJURED OR LIVES ARE LOST DUE TO THIS SERIOUS PRODUCT DEFECT. *TR

Engine
Filed Apr 21, 2014IL

I HAVE A 2005 CHRYSLER PACIFICA THAT HAS ENGINE SUBFRAME RUST - COMPLETELY RUSTED - UNDRIVABLE, EXTREMELY DANGEROUS. CHRYSLER ISSUED A WARRANTY EXTENSION IN 2010 FOR ALL 2004 AND 2005 PACIFICAS FOR THIS PROBLEM AND THEN RESCINDED IT STATING THAT IT WOULD ONLY FIX THOSE THAT FELL WITHIN A 6 WEEK BUILD DATE - FEB 23-MARCH 31, 2004- WHICH MINE DID NOT. HOWEVER, IT HAS COVERED OTHERS - WHOM I KNOW PERSONALLY - AT 100% AFTER CONSTANT APPEALS AND LETTERS AND A STORY WHICH AIRED ON CHANNEL 5 CHICAGO NEWS ON JANUARY 24 AND APRIL 15, 2014. I HAVE CONTACTED CHANNEL 7, 5 AND 9 AND WILL NOT STOP UNTIL THIS IS FIXED. IT UPSETS ME THAT THIS IS NOT GETTING FIXED WHEN THERE IS AN OBVIOUS PROBLEM - ONE IN WHICH CHRSYLER TOOK RESPONSIBILITY FOR AND THEN DECIDED NOT TO TAKE RESPONSIBILITY. *TR

Structure › Body
Filed Apr 17, 2014NY

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Structure › Frame and Members › Underbody Shields
Filed Apr 16, 2014104,000 milesIL

ADVISED BY LOCAL MECHANIC IN DECEMBER THAT RUST WAS DEVELOPING ON UNDERCARRIAGE OF ENGINE. AFTER NUMEROUS NEWS REPORTS AND READING OF INFO ON THE INTERNET OF SIMILAR PROBLEMS CALLED CHRYSLER CUSTOMER CARE. I WAS TOLD SINCE IT WAS NOT IN THE WINDOW OF THE CARS THAT THEY ARE EXTENDING THE WARRANTY ON RUST TO 10 YEARS OR 150K MILES THERE WAS NOTHING THEY COULD DO FOR ME. IF THEY DO EXTEND THE WARRANTY IN THE FUTURE THEY WILL LET ME KNOW. *TT

Structure › Frame and Members › Underbody Shields
Filed Apr 16, 2014165,400 milesIL

ENGINE CRADLE/SUB-FRAME IS RUSTED THROUGH ON BOTH SIDES. THE GAPS 1/4" TO 2" WIDE EXTEND FOR 15-20". MY MECHANIC LIFTED MY CAR SO I CAN SEE THE DAMAGE, HE SAYS IT IS UNSAFE TO DRIVE IT BECAUSE OF ALL FRONT SUSPENSION AND STEERING IS SUPPORTED BY THE FRAME. WHEN DRIVING OVER POTHOLES I HEAR LOUD THUMPS COMING FROM FRONT SUSPENSION AREA. I'M EXPECTING CHRYSLER'S RECALL OR REIMBURSEMENT FOR PROJECTED $2500-3000 REPAIR. *TT

Exterior Lighting
Filed Apr 15, 2014101,000 milesNY

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Structure › Frame and Members › Underbody Shields
Filed Apr 15, 2014IL

I OWN A 2005 CHYSLER PACIFICA WITH EXCESSIVE SUB FRAME RUST THAT HOLDS UP THE ENGINE OF THE CAR. A MECHANIC BROUGHT IT TO MY ATTENTION WHEN HE WAS INSPECTING THE TIE RODS. I SAW MULTIPLE HOLES MAYBE 3" IN DIAMETER! THERE IS ALSO CRACK LINES IN THE FRAME RUNNING FROM END TO END. I'M AFRAID TO HAVE MY WIFE DRIVE IT TO WORK IN THE EVENT THE ENGINE FALLS OUT OF THE CAR WHILE DRIVING. I CALLED CHRYSLER RECALL DEPARTMENT AND THEY SAID MY YEAR IS NOT COVERED? MY CAR WAS MANUFACTURED ON MAY 21, 2003 AND CHRYSLER SAYS CARS MANUFACTURED FORWARD FROM FEBRUARY 23, 2004 WOULD BE REPAIRED! WHAT DIFFERENCE DOES THE MANUFACTURING DATE MAKE?! FAULTY STEEL IS FAULTY STEEL NO MATTER WHEN IT WAS USED BY CHRYSLER IN THEIR CARS! CAN CHRYSLER BE HELD ACCOUNTABLE TO [XXX] (WE DON'T HAVE THE MONEY TO BUY ANOTHER VEHICLE! 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT

Engine
Filed Apr 14, 2014122,858 milesIN

WE TOOK OUR CAR IN TO LOCATE A POSSIBLE LEAK AND WHILE INVESTIGATING THE LEAK, OUR REPAIR SHOP NOTICED A GOLF BALL SIZE HOLE AND RUST ON THE PASSENGER CRADLE ARM AND RECCOMMENDED US NOT TO DRIVE. AFTER RESEARCHING I HAVE FOUND WE ARE NOT THE ONLY OWNERS OF THE 2005 CHRYSLER PACIFICA WITH THIS ISSUE. *JS

Structure › Body
Filed Apr 13, 201496,000 milesOH

THE FORWARD ENGINE CRADLE IS COMPLETELY RUSTED THROUGH. MY MECHANIC SAID IT IS UNSAFE TO DRIVE. *JS

Structure › Body
Filed Apr 10, 2014100,000 milesIN

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN UNRELATED SERVICE WHERE THEY NOTICED THAT THE FRONT CROSS MEMBER WAS COMPLETELY RUSTED. THE DEALER ADVISED THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Structure › Frame and Members › Underbody Shields
Filed Apr 10, 2014NH

FRAME HAS A 7 INCH RUSTED OUT GASH THAT THE CAR SERVICEMAN HAS SAID HE'S NEVER SEEN ANYTHING LIKE IT BEFORE. CALLED CHRYSLER AND THEY REFUSE TO COVER THE COST BECAUSE ITS AFTER WARRANTY,AND AFTER READING MANY ARTICLES,THIS SEEMS TO BE A VERY COMMON AND VERY UNSAFE ISSUE FOR 2004 AND 2005 PACIFICAS. *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 9, 2014103,400 milesOH

WHILE GETTING OIL CHANGE, TECHNICIAN NOTICED CONSIDERABLE AMOUNT OF CORROSION ON THE SUB FRAME, ALSO REFERRED TO AS THE ENGINE CRADLE. INDEPENDENT TECHNICIAN (SYCAMORE TIRE CO.) AND CHRYSLER SERVICE DEPARTMENT DEEMED THE VEHICLE UNSAFE TO DRIVE: SUB FRAME NEEDED TO BE REPLACED. *TR

Engine
Filed Apr 8, 2014NY

I NOTICED THAT SOMETHING WAS LOOKING WEIRD ABOUT MY CAR AND SOMETHING SEEMED HANGING REALLY LOW. I WENT TO HAVE IT LOOKED AT RIGHT AWAY AND THEY TOLD ME THAT MY CRADLE WAS ROTTING AND IT NEEDED TO BE FIXED OR MY ENGINE WAS GOING TO FALL TO THE GROUND IF I DID NOT GET THIS TAKEN CARE OF. I HAVE HAD NOTHING PUT PROBLEMS WITH THIS CAR. IT SEEMS LIKE ONCE I FIX ONE THING SOMETHING ELSE GOES WRONG. I HAVE SPENT OVER 3,000 DOLLARS ON THIS CAR SO FAR TO FIX IT AND NOW THIS. I AM BEYOND IRRITATED. *TR

Structure › Frame and Members › Underbody Shields
Filed Apr 8, 2014156,000 milesOH

I AM A SINGLE MOM OF 2 BOYS 8 & 4. I DROVE 3 HOURS AWAY WITH MY SISTER WHO IS MARRIED WITH A 1 YR OLD BOY AND HOME TOTALING MORE THAN 6 HOURS. THE NEXT DAY I WAS DRIVING OUT OF THE CHURCH PARKING LOT WITH MY BOYS IN THE CAR WHEN I HEAR A HUGE CLUNK. I THOUGHT I HAD JUST BLEW A TIRE, WHICH WAS INFURIATING BECAUSE I'D JUST SPENT $400 ON REPLACING TIRES 2 DAYS PRIOR, BUT WHEN I GOT OUT THE TIRES WERE FINE. I DROVE 1 MILE HOME AND TOLD MY BROTHER IN LAW AND DAD ABOUT THE PROBLEM. THEY BOTH CRAWLED UNDER AND SAW THE SUB FRAME ALL RUSTED OUT AND CRACKED. I TOOK IT TO A NEIGHBORHOOD MECHANIC WHO QUOTES AROUND 2K TO FIX. I HAD ANOTHER COME LOOK AT THE CAR AND QUOTED AROUND THE SAME. BOTH SAID IT WAS NOT TO BE DRIVEN AT ALL. THE NOISE WAS QUITE LIKELY THE ENGINE ROCKING AROUND, AND COULD HAVE LITERALLY FALLEN OUT. I CALLED CHRYSLER AND WAS TOLD THAT I WAS OUT OF THE WINDOW TO GET ANY HELP. THE WEAR AND TEAR WAS NORMAL FOR MY CARS AGE AND MILEAGE. I WOULD NOT GET ANY HELP. I JUST WANT IT NOTED THAT I HAVE READ ARTICLES WITH MANY COMPLAINTS. DOES SOMEONE HAVE TO DIE FIRST? A 6 HOUR DRIVE AND 3 CHILDREN VERY EASILY COULD HAVE BEEN WITHOUT THEIR MOMS IF MY ENGINE HAD FALLEN OUT WHEN I WAS GOING DOWN THE HIGHWAY AT 75MPH. SHAME ON CHRYSLER AND SHAME ON ANYONE WHO KNOWS ABOUT THIS PROBLEM AND DOES NOTHING! *TR

Suspension
Filed Apr 2, 2014110,000 milesMN

I WANTED TO BRING TO YOUR ATTENTION A SAFETY CONDITION WITH CERTAIN YEARS ON THE CHRYSLER PACIFICA. MANY OF THE PACIFICAS ENGINE CRADLES ARE SEVERELY RUSTED; TO THE POINT OF IF A BREAK OCCURS THE ENGINE WILL FALL OUT OF THE VEHICLE. THIS ISSUE IS MAINLY ON YEARS 2004-2005. (I OWN A 2005 MODEL WITH SEVERE RUSTED ENGINE CRADLE.) THE ESTIMATED COST OF THIS REPAIR IS BETWEEN $2,500 AND $3,000. I HAVE CONTACTED CHRYSLER SEVERAL TIMES ABOUT THIS SAFETY ISSUE, THE 1ST TIME WAS NOV OF 2013 WITH THE MOST RECENT BEING 4/1/2014. CHRYSLER JUST SAYS ?WE?RE LOOKING INTO IT?. (REF CASE# 24293830) I HAVE CONTACTED THE MINNESOTA ATTORNEY GENERAL WHO SENT A LETTER TO CHRYSLER, BUT THEY DECLINED COVERAGE ON MY PACIFICA. I HAVE ALSO FILED A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BY EXTENDING THE WARRANTY ON CERTAIN BUILD DATES, (SEE LETTER BELOW): CHECKOUT AN NBC NEWS REPORT ON THIS ISSUE: WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML. MY VEHICLE HAS BEEN DIAGNOSED BY TWO MECHANICS, ONE OF WHICH IS ROSEVILLE CHRYSLER-JEEP. AND BOTH AGREE THAT THE ENGINE CRADLE MUST BE REPLACED. MY VEHICLE IS IN PERFECT CONDITION. THE RUSTED ENGINE CRADLE WOULD NEVER BE NOTICED BY A COMMON PERSON. SOMEONE COULD HAVE THIS ISSUE AND NOT KNOW IT UNLESS A MECHANIC WOULD HAPPEN TO NOTICE IT. LUCKILY MINE DID! IN LIGHT OF THE RECENT GM ISSUES WITH IGNORANCE OF THE POWER STEERING ISSUE I WOULD THINK

Electrical System
Filed Mar 31, 2014120,000 milesMI

I WAS DRIVING ALONG RETURNING FROM THE MARKET AND I WAS APPROACHING A REDLIGHT. I APPLIED THE BRAKES AND ALL THE LIGHTS BEGIN TO FLICKER AND THE CAR STALLED. I STARTED THE CAR BACK UP AND THE DASHBOARD LIGHTS OR CLUSTER INSTRUMENT PANEL WAS BLACK. THE HEADLIGHTS STILL WORK, BUT NO BRAKE LIGHTS. BEFORE THAT MY DRIVER SEAT POWER WENT OUT AND MY HEADLIGHT BULBS KEEP BLOWING. I DON'T KNOW WHAT TO DO. IM A SINGLE MOM, FULL TIME WORKER, FULL TIME STUDENT ON A VERY TIGHT BUDGET, IM TOO SCARED TO CHECK IF MY ENGINE CRADLE IS RUSTED. I DON'T NEED ANYMORE BAD NEWS ABOUT THIS CAR. I CHANGED THE FUSE FOR THE CLUSTER PANEL AND IT WORKS FINE FOR AWHILE (*COUPLE OF HOURS) AND THEN ITS BACK TO BLACK WHEN I APPLY THE BRAKES. WHAT IS GOING ON? CHRYSLER NEEDS TO SETUP AND FIX OUR CARS BECAUSE THEY HAD NO PROBLEMS ACCEPTING OUR BAILOUT. *TR

Suspension
Filed Mar 31, 201476,000 milesPA

OWN A 2005CHRYSLER PACIFICA LIMITED FULLY LOADED WHICHWAS PURCHASED NEW. THE CAR WAS BUILT IN AUGUST 2004. I TOOK IT IN FOR INSPECTION IN DECEMBER 2013 AND IT WAS DISCOVERED THE ENGINE CRADLE SUPPORTING THE ENGINE WAS BADLY CORRODED AND WOULD NEED REPLACED TO PASS INSPECTION AND IS A SAFETY ISSUE. CHRYSLER HAS ACKNOWLEDGED THIS DEFECT IN CARS MADE IN A 6 WK PERIOD AND AWARDED AN EXTENDED WARRANTY TO THESE VEHICLES BUT NOT MINE.. THIS IS A DESIGN FLAW IN THE CHEAP MATERIAL USED IN PRODUCTION AND I SHOULD GIVEN THE EXTENDED WARRANTY. MY WIFE AND GRANDCHILDREN WERE AT RISK WHILE DRIVING IT AND DIDN'T KNOW IT I AM A DECORATED VETERAN AND WILL BE CONTACTING THE PRESIDENT, MRS OBAMA AND INITIATING A CLASS ACTION LAWSUIT AND THE LOCAL NEWSCHANNEL.. I HAVE NO CHOICE BUT TO FIX IT BUT SEEK REIMBURSEMENT FOR THE EXTENDED WARRANTY.CHRYSLER NEEDS TO OWN UP AND DO THE RIGHT THING BEFORE SOME LIVES ARE LOST. CORE VALUES: INTEGRITY FIRST, SERVICE BEFORE SELF & EXCELLENCE IN ALL WE DO! YOU DON'T WANT TO END UP LIKE GM DO YOU? *TR

Suspension
Filed Mar 31, 2014132,000 milesIL

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE UPPER AND LOWER TIE RODS IN ADDITION TO PERFORMING A FRONT-END ALIGNMENT. THE MECHANIC ALSO STATED THAT THE FRONT SUB FRAME WAS EXCESSIVELY CORRODED. THE MANUFACTURED WAS MADE AWARE OF THE FAILURE. THE SUB FRAME WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 06/10/14*LJ UPDATED 06/13/2014*JS

Suspension
Filed Mar 31, 2014167,323 milesWI

I TOOK MY 2005 CHRYSLER PACIFICA IN FOR A OIL CHANGE AND SAFETY INSPECTION AND WAS INFORMED THAT MY SUBFRAME/ ENGINE CRADLE HAS RUSTED THROUGH AND IS NO LONGER SAFE TO DRIVE THE CAR IS LESS THAN 10 YEARS OLD...THIS IS VERY UNSAFE AS I DRIVE THIS CAR EVERYDAY WITH 2 KIDS ANY HELP WOULD BE APPRECIATED. THE SERVICE AGENT WORKING ON MY CAR SAID WE WERE LUCKY IT HAS NOT FALLEN OUT YET AND HAD A SERIOUS ACCIDENT. *TR

Suspension
Filed Mar 29, 2014107,000 milesOH

WAS HAVING OIL CHANGED WHEN TECH CALLED MY ATTENTION TO THE SUBFRAME HAVING HOLES AND CORROSION.I LIVE IN A SALT STATE (OHIO). *TR

Engine
Filed Mar 28, 201481,000 milesIL

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE TOOK HER VEHICLE INTO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE CRADLE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

Exterior Lighting
Filed Mar 27, 2014OH

TL* THE CONTACT OWNS A 2005 A CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE INSTRUMENT PANEL FAILED TO OPERATE FOR OVER AN HOUR. THE FAILURE RECURRED SPORADICALLY. ADDITIONALLY, THE HEADLIGHTS WOULD FUNCTION INTERMITTENTLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 05V066000 (EXTERIOR LIGHTING). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACTTHAT THE FAULTY WIRING HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Structure › Body
Filed Mar 26, 2014130,000 milesRI

I OWN A 2005 CHRYSLER PACIFICA WHICH WAS PURCHASED NEW. THE CAR WAS BUILT IN DECEMBER OF 2004. THE FRAME COMPONENTS SUPPORTING THE ENGINE ARE BADLY CORRODED, SO MUCH SO THAT THERE IS LITTLE STRUCTURAL SUPPORT LEFT ON ONE SIDE OF THE VEHICLE. IT IS NO LONGER STRUCTURALLY SOUND. CHRYSLER HAS ACKNOWLEDGED THIS DEFECT IN CARS MADE IN A 6 WEEK PERIOD BETWEEN FEBRUARY AND MARCH OF 2004, AND AWARDED AN EXTENDED WARRANTY TO THESE VEHICLES. MY VEHICLE IS EXHIBITING THE SAME FAILURE MECHANISM AND CHRYSLER SHOULD ACKNOWLEDGE THAT THIS DEFECT IS A DESIGN AND/OR PRODUCTION FLAW WHICH SHOULD ALSO BE COVERED BY THE EXTENDED WARRANTY. *TR

Air BagsCrash1 injured
Filed Mar 20, 2014120,000 milesVA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH OVER A PATCH OF ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUFFERED INJURIES TO THE UPPER BODY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

Suspension
Filed Mar 19, 2014168,000 milesMI

STARTED WHEN BACKING AND TURNING WHEEL TO LEFT A CLUNK OCCURRED AND LEFT WHEEL FELT 'STUCK'. THOUGHT IT MAY HAVE HAD SOMETHING TO DO WITH THE EXTREMELY FRIGID TEMPERATURES OF THE SEASON. A SHORT TIME LATER I FELT CLUNKING UNDER MY FEET WHEN DRIVING OVER DIPS OR BUMPS AT ANY SPEED. FOR SOME I THOUGHT IT WAS AGAIN THE IDLER ARMS OR BALL JOINTS AS I HAVE HAD MANY MANY SUSPENSION REPAIRS. ODDLY IT WAS NEVER MENTIONED BY ANYONE AT THIS CHAIN REPAIR SHOP THAT THE ENGINE CRADLE WAS OF ANY CONCERN. I DID BRING MY CAR IN TO A DIFFERENT CHAIN REPAIR SHOP FOR A DETERMINATION OF THE CLUNKING PROBLEM AND WAS SHOWN WHEN PUTTING THE TRANSMISSION INTO REVERSE THE ENGINE FELL WAY DOWN THEN WAS SHOWN THE VERY RUSTED OUT ENGINE CRADLE AND GIVEN AN ESTIMATE OF $1800.00 FOR REPAIR WITH A USED CRADLE. I THEN TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP TO VERIFY THE NEED OF THE CRADLE..THE CHARGES TO BE SLIGHTLY LESS. I CALLED CHRYSLER AND WAS TOLD THE CAR HAD TO BE TAKEN TO A CHRYSLER DEALERSHIP REPAIR SHOP FOR AN ESTIMATE BUT THAT IT WAS ALREADY KNOWN THAT THERE WOULD BE VERY LITTLE TO NO BENEFIT. HOWEVER IF THERE WAS ANY MONETARY BENEFIT IT WOULD NOT BEGIN TO COVER ANY OF THE REPAIR COST. BY THE WAY, THE RIGHT REAR QUARTER PANEL AND LIFT DOOR ARE RUSTED ALSO. WHEN I PURCHASED THE CAR 3 1/2 YEARS AGO THE RUST WAS BEGINNING-I CAN NOW STICK A FINGER THRU THE RUST ON THE QUARTER PANEL. HAVE SEEN ONLY ONE OTHER PACIFICA WITH SURFACE RUST. IT'S VERY EMBARRASSING TO ME AS NOT MANY CARS ON THE ROAD HAVE

Structure › Body
Filed Mar 19, 201465,087 milesIN

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED AND EXHIBITED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,087.

Suspension
Filed Mar 18, 2014150,000 milesWI

SUBFRAME RUSTED OUT COMPLETELY. MY MECHANIC FOUND IT IN A ROUTINE CHECK. UNSAFE TO DRIVE. *TR

Engine and Engine Cooling
Filed Mar 18, 2014148,000 milesPA

MY VEHICLE WAS RECENTLY FOUND TO HAVE A RUSTED OUT ENGINE CRADLE DURING A ROUTINE INSPECTION. I HAVE CONTACTED CHRYSLER, AND THEY WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR. MY MECHANIC HAS TRIED TO FIND ONE IN A JUNK YARD TO REPLACE IT, BUT EVERY PACIFICA IN THE JUNK YARD HAS A RUSTED OUT ENGINE CRADLE. THEY KNOW THIS IS A PROBLEM AND REFUSE TO TAKE RESPONSIBILITY. MY STATE HAS MANDATORY INSPECTIONS. I SHUDDER TO THINK OF WHAT WILL HAPPEN WHEN SOMEONE IS DRIVING DOWN THE ROAD UNAWARE AND THEIR ENGINE FALLS OUT. *TR

Structure › Frame and Members › Underbody Shields
Filed Mar 17, 201472,000 milesMA

BOUGHT THIS CAR USED FROM A DEALER OWNED THE CAR FOR APPROX 8 MONTHS WE WERE MAKING A RIGHT HAND TURN HEARD THIS REALLY LOUD NOISE AND THE CAR WOULD NO LONGER RUN. WE WERE TOLD THE SUBFRAME AND MOTOR MOUNTS WERE BROKEN. NOW 1 1/2 YEARS LATER MY CAR HAS BEEN ACTING VERY STRANGE THE TRANSMISSION IS SLIPPING THE CAR WONT GO IF YOU STEP ON THE GAS AND MY MECHANIC HAS INFORMED ME THAT ONCE AGAIN I HAVE BROKEN MOTOR MOUNTS. I HAVE OWNED THIS CAR FOR ALMOST 3 YEARS AND HAVE ONLY PUT ABOUT 30,000 MILES ON IT THIS SHOULD NOT BE HAPPENING. *TR

Suspension
Filed Mar 14, 201492,000 milesIL

TOOK VEHICLE TO MECHANIC FOR ROUTINE MAINTENANCE. UPON INSPECTING THE UNDERSIDE OF THE VEHICLE THE SUBFRAME OF THE VEHICLE IS RUSTING AND HAS HOLES SOME AS LARGE AS THREE TO FOUR INCHES IN DIAMETER. *TR

Structure
Filed Mar 13, 2014130,000 milesOK

I AM SEEING A LOT OF COMPLAINTS REGARDING RUST AND CORROSION ISSUES WITH THE ENGINE CRADLE ON 2004-2005 CHRYSLER PACIFICAS. PLEASE GO BACK TO THE MAIN FRAME PAGE AND CLICK ON THE "SERVICE BULLETINS" TAB UNDER THE 2005 CHRYSLER PACIFICA RECALLS LIST, THEN CLICK ON THE "ASSOCIATED DOCUMENT" IN THE FIRST SERVICE BULLETIN LABELED : SERVICE BULLETIN NO.: WB-D-10-34 COMPONENT(S): ENGINE NHTSA ID NUMBER: 10045080 IT READS THAT, IN AN EFFORT TO DEMONSTRATE ITS COMMITMENT TO YOUR CONTINUED SATISFACTION, CHRYSLER GROUP PACIFICA'S LLC HAS EXTENDED THE WARRANTY FOR THE FRONT ENGINE CRADLE TO 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST). THIS WARRANTY COVERAGE APPLIES TO CHRYSLER PACIFICAS MODEL YEARS 2004-2005. PLEASE TAKE YOUR VEHICLE TO YOUR LOCAL CHRYSLER DEALER WHERE IT CAN BE INSPECTED AND REPLACED FREE OF CHARGE IF NECESSARY! IF YOU HAVE ALREADY REPLACED THIS COMPONENT AT YOUR COST, THEN YOU ARE ENTITLED TO A REFUND; BUT MUST SUBMIT A PHOTO COPY OF YOUR INVOICE AND RECEIPT TO: CHRYSLER CUSTOMER ASSISTANCE CENTER PO BOX 21-8007 AUBURN HILLS, MI 48321-8007 YOU MAY ALSO CALL OUR CUSTOMER SERVICE CENTER FOR MORE INFORMATION AT : 1-800-247-9753 (8AM - 8PM EST. MONDAY-FRIDAY) (9AM - 5PM EST. SATURDAY) *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Chrysler Pacifica → · Every Pacifica year → · How the figures are calculated →